key MERCEDES-BENZ CL-Class 2011 C216 Workshop Manual

Telephone
Vehicle equipment
i These Operating Instructions describe all
standard and optional equipment available
for your vehicle at the time of purchase.
Please note that your vehicle may not be
equipped with all features described.
General information
Introduction
The telephone function, in conjunction with a
Bluetooth ®
-capable mobile phone, offers
Bluetooth ®
interface telephony.
Using theBluetooth ®
interface and a suitable
mobile phone, you can receive vCards.
For more information on suitable mobile
phones and on connecting a Bluetooth ®
-
capable mobile phone to COMAND, visit
http://www.mbusa-mobile.com or call
the Mercedes-Benz Customer Assistance
Center under
1-800-FOR-MERCedes(1-800-367-6372)
(US) or Customer Relations under
1-800-387-0100 (Canada).
Important safety notes
GWarning
A driver's attention to the road must always
be his/her primary focus when driving. For
your safety and the safety of others, we
recommend that you pull over to a safe
location and stop before placing or taking a
telephone call. If you choose to use the mobile
phone while driving, please use the handsfree
device and only use the mobile phone when
weather, road, and traffic conditions permit.
Some jurisdictions prohibit the driver from
using a cellular mobile phone while driving a
vehicle.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.GWarning
You and others may damage your health due
to excessive electromagnetic radiation. By
using an external antenna, the possible health
risks of electromagnetic fields, which are
under discussion among the scientific
community, should be largely prevented.
Calls disconnected while the vehicle is
in motion
A call may be disconnected if:
R there is insufficient network coverage in
certain areas.
R you move from one transmitter/receiver
area (cell) into another and no channels are
free.
R you use a SIM card which is not compatible
with the network available.
R when using a mobile phone with
"Twincard", the second SIM card is
registered on the network at the same time.
Operating options
You can operate the telephone by using:
R the = and ; button or the 9 button
on COMAND
R the 6 or ~ button and the number
keypad on COMAND
R using the 6 or ~ button on the
multifunction steering wheel
R voice commands via the Voice Control
System
Unless stated otherwise, the descriptions and
illustrations in this section refer to COMAND.
Function restrictions
You will not yet be able to use the telephone
in the following situations:
R when the mobile phone is not yet
connected to a network The telephone
178TelephoneCOMAND

The passcode is any one to sixteen-digit
number combination which you can
determine yourself. You must enter the same
number combination in COMAND and in the
Bluetooth®-capable mobile phone (see the
operating instructions of the mobile phone).
iSome mobile phones require a four-digit
(or longer) passcode.
If you want to re-authorize a mobile phone
following de-authorization, you can select a
different passcode.
XTo enter a passcode in COMAND: press
the number keys in sequence.
¬ is highlighted after the first number
has been entered.
or
XSelect the digits one by one by turning
cVd the COMAND controller and press
W to confirm. Then, select ¬.
XTo confirm an entry in COMAND: press
W the COMAND controller.
XNow enter the same passcode in the mobile
phone.
To make entries on the mobile phone: if
the Bluetooth® connection is successful, you
will be requested to enter the passcode
(access code, passkey) (see mobile phone
operating instructions).
XEnter the same passcode in the mobile
phone as already entered in COMAND.
iAfter entering the passcode, you may also
need to enter a confirmation in your mobile
phone to connect calls. Please check your
mobile phone display.
If the Error during authorization
process message appears on the
COMAND display, you may have exceeded
the allowed time. Repeat the procedure.
The mobile phone is connected to COMAND
(authorized). You can now make calls using
the COMAND hands-free system.
External authorization
If COMAND does not detect your mobile
phone, this may be due to particular security
settings on your mobile phone. In this case,
you can test if your mobile phone can find
COMAND. The Bluetooth® device name of
COMAND is MB Bluetooth.
Observe the following: some mobile phones
require that you reconnect to COMAND after
you have entered the passcode (see the
mobile phone operating instructions). The
mobile phone cannot otherwise be
authorized.
XPress the S function button on the
COMAND controller once or twice.
XSelect Data/connections in the
telephone basic menu by sliding VÆ and
turning cVd the COMAND controller and
press W to confirm.
XSelect Bluetooth telephones and press
W to confirm.
XSelect Update and press W to confirm.XSelect Options by sliding VY and press
W to confirm.
XSelect External authorization and
press W to confirm.
Telephone181COMANDZ

XStart the Bluetooth®
search on the mobile
phone (see the mobile phone operating
instructions).XSelect COMAND ( MB Bluetooth) on the
mobile phone.XEnter the passkey on the mobile phone
when requested to and then enter it in
COMAND.
Connecting another mobile phone
If you have authorized more than one mobile
phone, you can switch between the individual
phones.
i You can only switch to another authorized
mobile phone if no phone call is active.
XSelect the mobile phone in the Bluetooth ®
telephones list by turning cVd the
COMAND controller and press W to
confirm.
The selected mobile phone is searched for
and connected if it is within Bluetooth ®
range and if Bluetooth ®
is activated.
Only one mobile phone can be connected
at any one time. The currently connected
mobile phone is indicated by the # dot in
the Bluetooth ®
telephones list
( Y page 180).
Displaying details
XSelect Data/connections in the
telephone basic menu by sliding VÆ and
turning cVd the COMAND controller and
press W to confirm.XSelect Bluetooth telephones and press
W to confirm.XSelect the desired mobile phone in the
Bluetooth ®
telephones list.XSelect Options by sliding VY and press
W to confirm.XSelect Details and press W to confirm.
The following information concerning the
selected mobile phone is shown:R Bluetooth ®
name
R Bluetooth ®
address
R availability
R authorization statusXTo close the detailed view: turn cVd or
slide XVY the COMAND controller.
De-registering (de-authorizing) a mobile
phone
Mercedes-Benz USA, LLC recommends de-
authorization in COMAND and on the mobile
phone. Subsequent authorization may
otherwise fail.
XTo call up the telephone menu: press the
S function button once or twice.XSelect Data/connections in the
telephone basic menu by sliding VÆ and
turning cVd the COMAND controller and
press W to confirm.XSelect Bluetooth telephones and press
W to confirm.XSelect the desired mobile phone in the
Bluetooth ®
telephones list.XSelect Options by sliding VY and press
W to confirm.XSelect De-authorize and press W to
confirm.
A prompt appears asking whether you
really wish to revoke authorization for this
device.XSelect Yes or No.
If you select Yes, the device will be deleted
from the Bluetooth ®
telephones list.
If you select No, the process will be aborted.
i
Before re-authorizing the mobile phone,
you should also delete the device name MB
Bluetooth from your mobile phone's
Bluetooth ®
list.
182TelephoneCOMAND

Using the telephone
Incoming call
Rejecting or accepting a call
When there is an incoming call, you see a
corresponding window in the display.
XTo reject: select Reject by turning cVd
the COMAND controller and press W to
confirm.
or
XPress the ~ button on the telephone
keypad or on the multifunction steering
wheel.
XTo accept: confirm Accept by pressing
W.
or
XPress the 6 button on the telephone
keypad or on the multifunction steering
wheel.
Once you have accepted the call, you can use
hands-free mode. The call volume can be
adjusted (Y page 124). For more information,
see the "Functions during a single call
connection" section (Y page 185).
The display shows the phone number or the
name and phone number (if the entry is stored
in the address book) or shows the Unknown
(phone number withheld) message.
iYou can also accept a call as described
above when COMAND is showing the
display of a different main application. The
display switches to the telephone display
after you accept the call. After the call is
finished, you see the display of the previous
main application again.
Making a call
Entering a telephone number using the
telephone keypad
XCall up the telephone basic menu
(Y page 183).
XEnter the digits using the telephone
keypad.
XTo make a call: press the 6 button on
the telephone keypad or on the
multifunction steering wheel.
Entering a telephone number using the
telephone basic menu
XCall up the telephone basic menu
(Y page 183).
XSelect the digits one by one by turning
cVd and sliding ZVÆ the COMAND
controller and press W to confirm.
XTo connect a call: select ° in the
character bar and press W to confirm.
or
XPress the 6 button on the telephone
keypad or on the multifunction steering
wheel.
Redialing
XCall up the telephone basic menu
(Y page 183).
XPress the 6 button on the telephone
keypad.
or
XSelect SEND from the telephone basic menu
and press W to confirm.
In both cases, the calls dialed list appears.
The most recently dialed number is at the
top.
184TelephoneCOMAND

XTo select a call: select an entry by turning
cVd the COMAND controller and press
W to confirm.
XTo connect a call: press the 6 button
on the COMAND controller.
iThe redialing function is also available
using the on-board computer
(Y page 339).
Calling voicemail6
You can only call voicemail if the voicemail
number on the SIM card is stored under the
4 button on your mobile phone.
XPress and hold the 4 button on the
telephone keypad.
Connecting a call to an entry on a call list
or in the COMAND phone book
XOpen a call list and select an entry
(Y page 192).
or
XCall up the COMAND phone book and
select an entry (Y page 188).
Functions available during a call
Overview
Telephone operation with a single call
:Person you are calling;Icon for active telephone connection=NEW to call other parties7?To switch hands-free microphone on/offATo send DTMF tones (not possible with all
mobile phones)
BTo end a call
Hands-free microphone, switching on/off
This function is also available during an active
phone call.
XCall up the telephone basic menu
(Y page 183).
XTo switch off: select Mike off and press
W to confirm.
If the microphone is switched off, the
display shows the Q icon and the The
microphone has been switched off
message appears for a short period.
XTo switch on: select Mike on and press
W to confirm.
The Q symbol goes out. You will briefly see
the The microphone is on message.
Ending an active call
XSelect ~ in the telephone basic menu
and press W to confirm.
or
XPress the ~ button on the telephone
keypad or on the multifunction steering
wheel.
Call waiting, toggling and conference
connections with several persons8, 9
You can be called by more than one person
(call waiting) while you are making a
telephone call. In the same way, you can call
another party while already on the phone with
someone.
You can either toggle between these two
conversations or interconnect them to create
a conference call.
6This function is only available if it is supported by the mobile phone network provider.7This function is only available if the telephone supports HFP1.5 and above.8These functions are only available if they are supported by the mobile phone network provider.9These functions are only available if the mobile phone supports HFP 1.5 and above.
Telephone185COMANDZ

You can simultaneously switch back and forth
between two parties or conduct a conference
call with up to five others.
Toggling10
If you are on the telephone and you receive
another call, the call waiting display will
appear. You also hear an acoustic signal.
XTo reject: select Reject and press W to
confirm.
or
XPress the ~ button on the telephone
keypad or on the multifunction steering
wheel.
XTo accept: select Accept and press W to
confirm.
or
XPress the 6 button on the telephone
keypad or on the multifunction steering
wheel.
If you accept the waiting call, the active call
is ended.
iThe active call will also be ended if you
accept the waiting call using Voice Control
System (see the separate operating
instructions).
If you accept the waiting call using the mobile
phone, the active call will be put on hold.
Then, you have two calls, with the accepted
call being the active call.
The COMAND display changes. If you
continue to operate functions on the mobile
phone, the COMAND display may differ from
that of the mobile phone.
Calling additional parties
You can call a second person while on the
phone with someone else. This action puts
the previous call on hold.
XSelect NEW from the telephone basic menu
and press W to confirm.
or
XSelect SEND on the telephone keypad.XEnter the phone number manually
(Y page 184) or using the phone book
(Y page 191).
Switching between two parties (toggling)
If you have added another party to your
previously active call, the telephone menu
then looks like this:
:Active party;Party on holdXTo switch to the other party: select ;
by turning cVd the COMAND controller
and press W to confirm.
or
XSelect SEND on the telephone keypad.
or
XPress the 6 button on the multifunction
steering wheel.
Interconnecting to create a conference
You can interconnect calls which are active
and those which are on hold. This permits
several parties to hear one another and speak
with one another.
10This function is only available if toggling has been activated on the mobile phone.186TelephoneCOMAND

:Active party;Party on hold=To interconnect parties by creating a
conference connection
XTo interconnect parties by creating a
conference connection: select
Conference= by turning cVd the
COMAND controller and press W to
confirm.
Sending DTMF tones
This function is not supported by all mobile
phones.
Answering machines or other devices can be
controlled by DTMF tones, e.g. for remote
query functions.
:To transmit individual characters using
the character bar
;To transmit a phone book entry as a
character string
XIf you would like to listen to the messages
on your answering machine, for example,
select the corresponding number.
XTo transmit individual characters: once
a connection has been established to the
answer phone, select the desired
characters in the character bar and press
W to confirm.
or
XPress the corresponding button on the
telephone keypad.
Every character selected will be
transmitted immediately.
XTo send a phone book entry as a DTMF
sequence: select Name by turning cVd the
COMAND controller and press W to
confirm.
XSelect the desired phone book entry and
press W to confirm.
The entry is sent as a DTMF character
string.
XTo switch back to the call display: select
B.
iYou can also send DTMF tones using
Voice Control System (see the separate
operating instructions).
Using the phone and address book
The COMAND phone book is an extract of
those entries from the address book which
contain at least one telephone number.
The address book organizes and stores
entries which are entered from different
sources (mobile phone, SD memory card,
Bluetooth® import, COMAND phone book,
navigation). You can use these entries for
making telephone calls, for navigation and for
writing text messages.
Importing contacts automatically
If a mobile phone is connected with COMAND
via the Bluetooth® interface, the contacts
(phone book entries) of the corresponding
mobile phone are automatically imported into
the phone book in COMAND.
Telephone187COMANDZ

Phone book/address book basic display
:ListÇ Entry with navigable data\ Entry with voice tag; see the
separate operating instructions for Voice
Control System*
Æ Address book entryà Mobile phone entry0 SIM card entry® Entry imported via Bluetooth®¯ Entry imported via memory cardG Entry with multiple phone numbers;Two-line character barB To change the language of the
characters
p To select the character setF To delete your selection¬ To confirm your selection% Back
Calling up contacts from a list
XPhone book: select Name in the telephone
basic menu by sliding VÆ and turning
cVd the COMAND controller and press
W to confirm.
XAddress book: select Data/connections
in the telephone basic menu by sliding
VÆ and turning cVd the COMAND
controller and press W to confirm.
XSelect Address book and press W to
confirm.
XTo switch from the character bar to the
list: slide ZV the COMAND controller until
the character bar is hidden.
or
XSelect ¬.XTo call a contact: select by sliding ZVÆ
or turning cVd the COMAND controller
and press W to confirm.
iThe phone book is also available via the
on-board computer (Y page 338).
Calling up contacts using the character
bar
XPhone book: select Name in the telephone
basic menu by sliding VÆ and turning
cVd the COMAND controller and press
W to confirm.
XAddress book: select Data/connections
in the telephone basic menu by sliding
VÆ and turning cVd the COMAND
controller and press W to confirm.
XSelect Address book and press W to
confirm.
XTo switch from the list to the character
bar: select Back from the list.
or
XPress the % back button on the center
console.
XTo select a character: select by sliding
ZVÆ or XVY the COMAND controller and
press W to confirm. Repeat this procedure
until COMAND automatically switches over
to the list.
The first character entered defines the first
letter of the entry you are searching for. If
there are similar entries, the next character
which is different will be displayed and
offered for selection.
iYou can also use the telephone number
keypad to enter characters.
Telephone189COMAND* optionalZ

XSlide ZVÆ the COMAND controller and
press W to confirm.
or
XPress Æ in the character bar.XTo cancel data entry: select the %
symbol in the character bar and press W
to confirm.
If one of the data fields contains data, a
prompt will appear asking whether you
wish to store the entry.
XTo save data entry: select the ¬
symbol in the character bar and press W
to confirm.
The entry is created in the phone book and
in the address book.
Deleting contacts
XTo select a contact: select Data/
connections in the telephone basic menu
by sliding VÆ and turning cVd the
COMAND controller and press W to
confirm.
XSelect Delete and press W to confirm.
You can select and delete the following types
of contact here:
RInternal contacts
RImported from the memory card
RImported via Bluetooth
RDelete all
XConfirm the selection by pressing W.
A prompt appears asking whether the data
should be deleted.
XSelect Yes and press W to confirm.iAutomatically imported contacts cannot
be deleted (Y page 187).
Calling a number stored in an entry
Using the phone book
XSelect Name in the telephone basic menu
by sliding VÆ and turning cVd the
COMAND controller and press W to
confirm.
XCall up the contact (Y page 188).XContact with multiple telephone
numbers (with G symbol): select by
turning cVd the COMAND controller and
press W to confirm.
or
XPress SEND on the telephone keypad.XContact with one telephone number
(without G symbol): press W to confirm.
or
XPress SEND on the telephone keypad.
iYou can also use the phone book in the
on-board computer to make a call
(Y page 338).
Using the address book
XSelect Data/connections in the
telephone basic menu by sliding VÆ and
turning cVd the COMAND controller and
press W to confirm.
XSelect Address book and press W to
confirm.
XCall contact (Y page 188) and press W to
confirm.
XSelect by turning cVd the COMAND
controller and press W to confirm.
or
XPress SEND on the telephone keypad.
Starting route guidance to an entry*
iYou can use this function once you have
stored a destination in the destination
memory (Y page 163). COMAND also
Telephone191COMAND* optionalZ

Switching wavebandsXSelect FM, AM or WB in the radio display by
sliding VÆ and turning cVd the COMAND
controller and press W to confirm.
The waveband submenu opens.
1The waveband submenu (the # dot
shows the waveband currently set)
XSelect a waveband and press W to confirm.
You will hear the last station on the
selected waveband.
Selecting a station
Selecting stations using the station
search function
XTurn cVd or slide XVY the COMAND
controller while the display/selection
window in the radio display is active.
Station search scans up or down and stops
at the next station found.
Using the multifunction steering wheel
XUse = or ; to select the Audio
menu.
XPress 9 or : briefly.
Selecting stations via the station presets
XQuick setting: press a number key, e.g.
l.
XDirectly in the station presets: select
Presets by sliding VÆ and turning cVd
the COMAND controller and press W to
confirm.
or
XPress W the COMAND controller when the
display/selection window is active.
The station preset menu appears. The #
dot indicates under which preset the
currently selected station is stored.
XSelect a station by turning cVd and press
W to confirm or press a number key, e.g.
l.
Using the multifunction steering wheel
XUse = or ; to select the Audio
menu.
XPress 9 or : briefly.
Tuning in stations by entering the
frequency manually
XOption 1: press the Ä button.XOption 2: select Radio in the radio display
by sliding VÆ and turning cVd the
COMAND controller and press W to
confirm.
XSelect Enter Frequency and press W to
confirm.
Irrespective of the option chosen, an input
menu will appear.
XEnter a frequency using the number keys.
COMAND tunes in to the frequency
entered.
WavebandFrequencyAM (MF)530 – 1,700 kHzFM (VHF)87.7 – 107.9 MHzWB (Weather Band)Weather report
channels
iYou can only enter currently permitted
numbers.
iIf you enter a frequency in the FM or AM
wavebands which is outside the frequency
196AudioCOMAND