ESP inoperative MERCEDES-BENZ CL-Class 2011 C216 Owner's Manual

Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Important safety notes
You will find an illustration of the instrument
cluster in the "At a glance" section
( Y page 32).
GWarning
A driver's attention to the road and traffic
conditions must always be his/her primary
focus when driving.
For your safety and the safety of others,
selecting features through the multifunction
steering wheel should only be done by the
driver when traffic and road conditions permit
it to be done safely.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h ), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
GWarning!
No messages will be displayed if either the
instrument cluster or the multifunction
display is inoperative.
As a result, you will not be able to see
information about your driving conditions,
such as
R speed
R outside temperature
R warning/indicator lamps
R malfunction/warning messages
R failure of any systems
Driving characteristics may be impaired.
If you must continue to drive, do so with added
caution. Contact an authorized Mercedes-
Benz Center as soon as possible.GWarning
Malfunction and warning messages are only
indicated for certain systems and are
intentionally not very detailed. The
malfunction and warning messages are
simply a reminder with respect to the
operation of certain systems. They do not
replace the owner's and/or driver's
responsibility to maintain the vehicle's
operating safety. Have all required
maintenance and safety checks performed on
the vehicle. Bring the vehicle to an authorized
Mercedes-Benz Center to address the
malfunction and warning messages.
Displays and operation
Coolant temperature gauge
GWarning
Driving when your engine is overheated can
cause some fluids which may have leaked into
the engine compartment to catch fire. You
could be seriously burned.
Steam from an overheated engine can cause
serious burns which can occur just by opening
the engine hood. Stay away from the engine
if you see or hear steam coming from it.
Stop the vehicle in a safe location away from
other traffic. Turn off the engine, get out of the
vehicle and do not stand near the vehicle until
the engine has cooled down.
The coolant temperature gauge is in the
instrument cluster on the left-hand side.
Under normal operating conditions and with
the specified coolant level, the coolant
temperature may rise to 248 ‡ (120 †).
! If the coolant temperature is too high a
display message is shown.
328Displays and operationOn-board computer and displays

Safety systemsDisplay messagesPossible causes/consequences and M Solutions÷
Inoperative See
Oper. ManualGRisk of accident
ESP ®
(Electronic Stability Program), BAS (Brake Assist),
PRE-SAFE ®
, HOLD and hill start assist are unavailable due to a
malfunction. BAS PLUS (Brake Assist PLUS) and PRE-SAFE ®
Brake
may be inoperative as well. In addition, the ÷ and å warning
lamps light up in the instrument cluster.
ATTENTION ASSIST is deactivated.
The brake system continues to function normally, but without the
functions listed above.
XDrive on carefully.XVisit a qualified specialist workshop.÷
Currently
Unavailable See
Oper. ManualGRisk of accident
ESP ®
, BAS, PRE-SAFE ®
, HOLD and hill start assist are temporarily
unavailable. BAS PLUS and PRE-SAFE ®
Brake may also have failed.
In addition, the ÷ and å warning lamps light up in the
instrument cluster.
The self-diagnosis function might not be complete, for example.
ATTENTION ASSIST is deactivated.
The brake system continues to function normally, but without the
functions listed above.
XOn a suitable road, carefully drive the vehicle making slight
steering movements at a speed above 12 mph (20 km/h).
If the display message disappears, the functions mentioned
above are available again.
If the display message continues to be displayed:
XDrive on carefully.XVisit a qualified specialist workshop.344Display messagesOn-board computer and displays

Display messagesPossible causes/consequences and M SolutionsGRisk of accident
ESP ®
, BAS, PRE-SAFE ®
, HOLD and hill start assist are temporarily
unavailable. BAS PLUS and PRE-SAFE ®
Brake may also have failed.
In addition, the ÷ and å warning lamps light up in the
instrument cluster.
The on-board voltage may be insufficient, for example.
ATTENTION ASSIST is deactivated.
The brake system continues to function normally, but without the
functions listed above.
XDrive on carefully.
If the display message disappears, the functions mentioned
above are available again.
If the display message continues to be displayed:
XVisit a qualified specialist workshop.GRisk of accident
If the display message is shown and the ÷ warning lamp flashes
at the same time, ETS (Electronic Traction System) is deactivated.
The brakes on the drive wheels could otherwise overheat.
XLet the brakes cool down until the display message disappears
and the ÷ warning lamp goes out.
ETS is active again.å
System InoperativeGRisk of accident
ESP ®
, BAS, PRE-SAFE ®
, HOLD and hill start assist are unavailable
due to a malfunction. BAS PLUS and PRE-SAFE ®
Brake may also
have failed. In addition, the ÷ and å warning lamps light up
in the instrument cluster.
ATTENTION ASSIST is deactivated.
XDrive on carefully.XConsult a qualified specialist workshop.G
Tele Aid
InoperativeUSA only: one or more main functions in the mbrace system are
malfunctioning.
Canada only: one or more of the main functions of the TELEAID
system is malfunctioning.XUSA only: have the mbrace system checked at a qualified
specialist workshop.XCanada only: have the TELEAID system checked at a qualified
specialist workshop.Display messages345On-board computer and displaysZ

Display messagesPossible causes/consequences and M SolutionsPRE-SAFE
Inoperative See
Oper. ManualGRisk of injury
Important functions of PRE-SAFE ®
have failed. All other occupant
safety systems, e.g. air bags, remain available.
XVisit a qualified specialist workshop immediately.PRE-SAFE
Functions
Currently Limited
See Operator's
ManualGRisk of accident
PRE-SAFE ®
Brake is temporarily inoperative if:
R the DISTRONIC PLUS cover in the radiator grill is dirty.
R the sensors in the bumpers are dirty.
R its function is impaired due to heavy rain or snow.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
R the system is outside the operating temperature range.
R the on-board voltage is insufficient.
PRE-SAFE ®
Brake is operational again and the display message
disappears when:
R the dirt (e.g. slush) drops away while the vehicle is in motion.
R the system detects that the sensors are fully available again.
R the system is within the operating temperature range.
If the display message continues to be displayed:
XClean the DISTRONIC PLUS cover in the radiator grill
( Y page 414).XClean the bumpers ( Y page 414).XRestart the engine.XWait until the battery is sufficiently charged.PRE-SAFE
Function Limited
See Oper. ManualGRisk of accident
PRE-SAFE ®
Brake is faulty. BAS PLUS or the distance warning
signal may also have failed.
XVisit a qualified specialist workshop.6
SRS Malfunction
Service RequiredGRisk of injury
There is a malfunction in the SRS (Supplemental Restraint
System). The 6 warning lamp also lights up in the instrument
cluster.
XVisit a qualified specialist workshop.346Display messagesOn-board computer and displays

BrakesDisplay messagesPossible causes/consequences and M Solutions!÷
Currently
Unavailable See
Operator's ManualGRisk of accident
ABS (Anti-lock Braking System), ESP ®
(Electronic Stability
Program), BAS (Brake Assist), PRE-SAFE ®
, HOLD and hill start
assist are temporarily unavailable. The self-diagnosis function
might not be complete, for example. BAS PLUS (Brake Assist
PLUS) and PRE-SAFE ®
Brake may be inoperative as well. In
addition, the ÷, å and ! warning lamps light up in the
instrument cluster.
ATTENTION ASSIST is deactivated.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
XOn a suitable road, carefully drive the vehicle making slight
steering movements at a speed above 20 km/h.
If the display message disappears, the functions mentioned
above are available again.
If the display message continues to be displayed:
XDrive on carefully.XVisit a qualified specialist workshop.GRisk of accident
ABS, ESP ®
, BAS, PRE-SAFE ®
, HOLD and hill start assist are
temporarily unavailable. The on-board voltage may be insufficient,
for example. BAS PLUS and PRE-SAFE ®
Brake may also have
failed. In addition, the ÷, å and ! warning lamps light
up in the instrument cluster.
ATTENTION ASSIST is deactivated.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
XDrive on carefully.
If the display message disappears, the functions mentioned
above are available again.
If the display message continues to be displayed:
XDrive on carefully.XVisit a qualified specialist workshop.350Display messagesOn-board computer and displays

Display messagesPossible causes/consequences and M Solutions!÷
Inoperative See
Oper. ManualGRisk of accident
ABS, ESP ®
, BAS, PRE-SAFE ®
, HOLD and hill start assist are
unavailable due to a malfunction. BAS PLUS and PRE-SAFE ®
Brake
may also have failed. In addition, the ÷, å and !
warning lamps light up in the instrument cluster.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
ATTENTION ASSIST is deactivated.
XDrive on carefully.XVisit a qualified specialist workshop immediately.T !
÷
Inoperative See
Oper. Manual GRisk of accident
EBD (Electronic Brake force Distribution), ABS, ESP ®
, BAS, PRE-
SAFE ®
, HOLD and hill start assist are unavailable due to a
malfunction. BAS PLUS and PRE-SAFE ®
Brake may also have
failed. In addition, the ÷, å and ! warning lamps in the
instrument cluster light up and a warning tone sounds.
ATTENTION ASSIST is deactivated.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
XDrive on carefully.XVisit a qualified specialist workshop immediately.#
Brake wearThe brake pads/linings have reached their wear limit.XVisit a qualified specialist workshop.F
(USA only)
!
(Canada only)
Release parking
brakeThe red F (USA only)/ ! (Canada only) indicator lamp
flashes and a warning tone sounds.
You are driving with the electric parking brake applied.XRelease the electric parking brake.
or
XPull away carefully ( Y page 285).The red F (USA only)/ ! (Canada only) indicator lamp
flashes and a warning tone sounds.
You are performing an emergency stop using the electric parking
brake ( Y page 285).XAfter the emergency stop: release the electric parking brake
lever.Display messages351On-board computer and displaysZ

Display messagesPossible causes/consequences and M SolutionsThe yellow F (USA only)/ ! (Canada only) warning lamp
lights up. The red F (USA only)/ ! (Canada only) indicator
lamp flashes for approximately 10 seconds after the electric
parking brake has been applied or released. It then goes out or
remains lit.
The electric parking brake has overheated.XAllow the vehicle to cool down. Do not apply or release the
electric parking brake during this time.XUse the folding wheel chock (Y page 422) from the vehicle tool
kit to secure the vehicle against rolling away.XWhen the vehicle has cooled down: switch the ignition off and
on again, then apply or release the electric parking brake.F
(USA only)
!
(Canada only)
Pkg Brake
InoperativeThe yellow F (USA only)/ ! (Canada only) warning lamp
lights up. The red F (USA only)/ ! (Canada only) indicator
lamp flashes for approximately 10 seconds after application or
release F (USA only)/ ! (Canada only). It then goes out or
remains lit.
The electric parking brake is malfunctioning.XSwitch the ignition off and on, and then apply the electric
parking brake.
If it is not possible to apply the electric parking brake:
XShift the transmission to P.XUse the folding wheel chock (Y page 422) from the vehicle tool
kit to secure the vehicle against rolling away.XConsult a qualified specialist workshop.F
(USA only)
!
(Canada only)
Turn On the
Ignition to
Release the
Parking BrakeThe red F (USA only)/ ! (Canada only) indicator lamp lights
up.
You have attempted to release the electric parking brake with the
ignition switched off.XKey: turn the key to position 1 in the ignition lock.XKEYLESS-GO: switch on the ignition.354Display messagesOn-board computer and displays

Display messagesPossible causes/consequences and M Solutionsb
Check Left Reverse
Lamp
or
Check Right
Reverse LampThe left or right-hand backup lamp is faulty.XCheck whether you are permitted to change the bulb yourself
( Y page 250).
or
XVisit a qualified specialist workshop.b
Check Front Left
Sidemarker Lamp
or
Check Front Right
Sidemarker LampThe left or right front side marker lamp is faulty.XCheck whether you are permitted to change the bulb yourself
( Y page 250).
or
XVisit a qualified specialist workshop.b
Check Rear Left
Sidemarker Lamp
or
Check Rear Right
Sidemarker LampThe rear left or right side marker lamp is faulty.XCheck whether you are permitted to change the bulb yourself
( Y page 250).
or
XVisit a qualified specialist workshop.b
Check Left Daytime
Running Light
or
Check Right
Daytime Running
LightThe left or right-hand daytime running lamp is defective.XCheck whether you are permitted to change the bulb yourself
( Y page 250).
or
XVisit a qualified specialist workshop.b
Active Headlamps
InoperativeThe active light function is faulty.XVisit a qualified specialist workshop.b
Malfunction See
Oper. ManualThe exterior lighting is faulty.XVisit a qualified specialist workshop.358Display messagesOn-board computer and displays

Display messagesPossible causes/consequences and M Solutionsb
AUTO Lamp Function
InoperativeThe light sensor is faulty.XVisit a qualified specialist workshop.
USA only:
XSwitch off the daytime running lamps in the on-board computer
( Y page 341).XSwitch the lights on and off using the light switch.b
Please Switch Off
LightsThe lights are still switched on when you leave the vehicle. A
warning tone also sounds.XTurn the light switch to $ or c .
or
XIf the rear fog lamp is switched on: press the light switch in to
the stop.Adaptive High-beam
Assist
InoperativeAdaptive Highbeam Assist is faulty.XVisit a qualified specialist workshop.
Engine
Display messagesPossible causes/consequences and M Solutions+
Check Coolant
Level See Oper.
ManualThe coolant level is too low.XAdd coolant, observing the warning notes when doing so
( Y page 407).XIf coolant needs adding more often than usual, have the engine
coolant system checked at a qualified specialist workshop.GWarning
Do not spill antifreeze on hot engine parts. Antifreeze contains ethylene glycol which may burn
if it comes into contact with hot engine parts. You could be seriously burned.
! The coolant level is too low. Avoid making long journeys with too little coolant in the cooling
system. The engine will otherwise be damaged.
The display messages and the corresponding symbol that indicate that the coolant level is
too low must not be ignored.
Display messages359On-board computer and displaysZ

Driving systemsDisplay messagesPossible causes/consequences and M SolutionsÀ
Attention Assist:
Drowsiness
detectedBased on certain criteria, ATTENTION ASSIST has detected fatigue
or a lack of concentration on the part of the driver. A warning tone
also sounds.XIf necessary, take a break.
During long journeys, take regular breaks in good time so you get
enough rest.
À
Attention Assist
InoperativeATTENTION ASSIST is inoperative.XVisit a qualified specialist workshop.Á
Night View Assist
InoperativeNight View Assist Plus is faulty.XVisit a qualified specialist workshop.Á
Night View Assist
Currently
UnavailableThe temperature of the camera is too high.XWait until you see the Night View Assist Available
Again display message.
You can also:
XFold the camera cover down ( Y page 415).XAdjust the air distribution of the automatic air conditioning
upwards.Á
Night View Assist
Lights Must Be Set
to AUTO or ONA condition for activating Night View Assist Plus has not been met.XTurn the light switch to c or L .Á
Night View Assist
Not in Reverse GearA condition for activating Night View Assist Plus has not been met.XShift the transmission to P, N or D.Á
Night View Assist
Lights ON or AUTO,
Not in R GearA condition for activating Night View Assist Plus has not been met.XTurn the light switch to c or L .XShift the transmission to P, N or D.Display messages363On-board computer and displaysZ