wiper blades MERCEDES-BENZ CL-Class 2011 C216 Owner's Manual

Brake lampsAdaptive ........................................... 63
Brakes
ABS .................................................. 61
BAS .................................................. 62
BAS PLUS ........................................ 62
Brake fluid (notes) .........................472
Display message ............................ 351
High-performance brake system ....290
Important safety notes ..................288
Maintenance .................................. 289
Warning lamp ................................. 375
Breakdown
see Flat tire
Bulbs
High-beam spot lamp ..................... 251
Overview ........................................ 251
C
CAC (Customer Assistance Center) .........26
California
Important notice for retail
customers and lessees ....................24
Call
Accepting ...................................... 184
Connecting .................................... 184
Rejecting ....................................... 184
Calling up a malfunction
see Display messages
Calling voicemail ............................... 185
Call list Opening and selecting an entry .....192
Saving an entry in the address
book .............................................. 193
Call lists ............................................. 192
Displaying details ........................... 188
Storing an entry which has not yet
been stored ................................... 193
Call waiting ........................................ 185
Capacities see Technical data
Care
Carpets .......................................... 417
Car wash ........................................ 410
Display ........................................... 415
Gear or selector lever ....................416
Headlamps ..................................... 414
Matte finish ................................... 413
Night View Assist Plus ...................415
Notes ............................................. 410
Paint .............................................. 412
Plastic trim .................................... 415
Power washer ................................ 412
Rear view camera .......................... 414
Roof lining ...................................... 417
Seat belt ........................................ 416
Seat covers .................................... 416
Sensors ......................................... 414
Steering wheel ............................... 416
Tail pipes ....................................... 414
Trim strips ..................................... 416
Washing by hand ........................... 411
Wheels ........................................... 412
Windows ........................................ 413
Wiper blades .................................. 413
Wooden trim .................................. 416
cargo compartment
Power closing feature ......................80
Cargo tie down rings ......................... 386
Car pool lanes .................................... 154
Category Satellite radio ................................ 202
CD
Copy protection ............................. 212
Data medium ................................. 212
General information .......................212
Inserting ........................................ 204
Multisession .................................. 211
Playback options ........................... 211
Selecting a medium .......................208
Selecting a track ............................ 208
CD player/CD changer
Operation (COMAND) ....................204
Center console ..................................... 35
Central locking Activating/deactivating
(COMAND) ..................................... 233
SmartKey ......................................... 72
Changing bulbs
Headlamps ..................................... 250
Changing direction
Announcement phase ....................152
Change of direction phase .............152
Preparation phase .........................1526Index

Windshield wipersReplacing the wiper blades ....252, 253
Switching on/off ........................... 251
Troubleshooting ............................. 253
Winter operation ....................... 291, 440
Radiator cover ............................... 405
Winter tires ........................................ 440
Wiper blades Cleaning ......................................... 413
Z
ZAGAT ®
rating service ...................... 150
22Index

If the new bulb still does not light up, consult
a qualified specialist workshop.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times.
Have the headlamp setting checked regularly.
Overview: changing bulbs/bulb types
You can change the following bulbs. The bulb
type can be found in the legend.
Bi-Xenon headlamps
:High-beam spot lamp: H7 55 WInfrared light (Night View Assist Plus):
H11 55 W
Changing the front bulbs
High-beam spot lamp/infrared light
(Night View Assist Plus)
XSwitch off the lights.XOpen the hood.XTurn housing cover ; counter-clockwise
and pull it out.
XTurn bulb holder : counter-clockwise and
pull it out.
XTake the bulb out of bulb holder :.XInsert the new bulb into bulb holder :.XInsert bulb holder :.XTurn bulb holder : clockwise.XAlign housing cover ; and turn it
clockwise until it engages.
Windshield wipers
Switching the windshield wipers on/
off
GWarning!
Wiper blades are components that are subject
to wear and tear. Replace the wiper blades
twice a year, preferably in the spring and fall.
Otherwise the windshield will not be wiped
properly. As a result, you may not be able to
observe surrounding traffic conditions and
could cause an accident.
! Do not operate the windshield wipers
when the windshield is dry, as this could
damage the wiper blades. Moreover, dust
that has collected on the windshield can
scratch the glass if wiping takes place when
the windshield is dry.
! If the windshield wipers leave smears on
the windscreen after the vehicle has been
washed in an automatic car wash, wax or
other residues may be the reason for this.
Clean the windshield using washer fluid
after washing the vehicle in an automatic
car wash.
Windshield wipers251Lights and windshield wipersZ

Combination switch
1$ Windshield wipers off2Ä Intermittent wipe, low133Å Intermittent wipe, high144° Continuous wipe, slow5¯ Continuous wipe, fastBí Single wipe/ î to wipe the
windshield using washer fluid
XSwitch the ignition on.XTurn the combination switch to the
corresponding position.
! Intermittent wiping with rain sensor: due
to optical influences and the windshield
becoming dirty in dry weather conditions,
the windshield wipers may be activated
inadvertently. This could then damage the
windshield wiper blades or scratch the
windshield.
For this reason, you should always switch
off the windshield wipers in dry weather.
In the Ä or Å position, the appropriate
wiping frequency is automatically set
according to the intensity of the rain. In
the Å position, the rain sensor is more
sensitive than in the Ä position, causing
the windshield wipers to wipe more
frequently.
Replacing the wiper blades
Important safety notes
GWarning
For safety reasons, switch off the windshield
wipers and remove the key from the ignition
lock before changing the wiper blades
(vehicles with KEYLESS-GO: make sure that
the on-board electronics are in state 0).
Otherwise, the wiper motor could be switched
on suddenly and cause injury.
! To avoid damaging the wiper blades,
make sure that you touch only the wiper
arm of the wiper.
! Never open the hood if a windshield wiper
arm has been folded away from the
windshield.
Never fold a windshield wiper arm without
a wiper blade back onto the windshield.
Hold the windshield wiper arm firmly when
you change the wiper blade. If you release
the windshield wiper arm without a wiper
blade and it falls onto the windshield, the
windshield can be damaged by the force of
the impact.
Mercedes-Benz recommends that you have
the wiper blades replaced by a qualified
specialist workshop, e.g. at an authorized
Mercedes-Benz Center.
! Always position the windshield wiper
arms vertically before folding them away
from the windshield. By doing so, you will
avoid damage to the hood.
13Rain sensor set to low sensitivity.14Rain sensor set to high sensitivity.
252Windshield wipersLights and windshield wipers

Replacing the windshield wiper blades
Moving the wiper arms to a vertical
position
Vehicles without KEYLESS-GO
XTurn the key to position 1 or 2 in the ignition
lock.
XSet the windshield wipers to
position ° on the combination switch.
XWhen the wiper arms have reached a
vertical position, turn the key to position
0 and remove it from the ignition lock.
Vehicles with KEYLESS-GO
XSwitch off the engine.XTake your foot off the brake pedal.XSet the windshield wipers to
position ° on the combination switch.
XPress the Start/Stop button repeatedly
until the windshield wipers start.
XWhen the wiper arms have reached a
vertical position, press the Start/Stop
button.
Removing the wiper blades
XFold the wiper arm away from the
windshield until it engages.
XSet the wiper blade at right angles to the
wiper arm.
XRemove the wiper blade from the retainer
on the wiper arm in the direction of the
arrow.
Installing the wiper bladeXSlide the new wiper blade into the retainer
on the wiper arm in the opposite direction
to the arrow.
Make sure that the wiper blade slides fully
into the retainer on the wiper arm.
XTurn the wiper blade parallel to the wiper
arm.
XFold the wiper arm back onto the
windshield.
Problems with the windshield wipers
The windshield wipers are obstructed
Leaves or snow, for example, may be
obstructing the windshield wiper movement.
The wiper motor has been deactivated.
XFor safety reasons, you should remove the
key from the ignition lock.
or
XSwitch off the engine using the Start/Stop
button and open the driver's door.
XRemove the cause of the obstruction.XSwitch the windshield wipers back on.
The windshield wipers are inoperative
The windshield wiper drive is malfunctioning.
XSelect another wiper speed on the
combination switch.
XHave the windshield wipers checked at a
qualified specialist workshop.
Windshield wipers253Lights and windshield wipersZ

Problems with Night View Assist PlusProblemPossible causes/consequences and M SolutionsThe picture quality of
Night View Assist Plus
has deteriorated.The windshield wipers are smearing the windshield.XReplace the wiper blades ( Y page 252).The windshield is smeared after the vehicle has been cleaned in a
car wash.XClean the windshield ( Y page 413).There is windshield chip damage in the camera's field of vision.XReplace the windshield.The windshield is fogged up on the inside.XDefrost the windshield ( Y page 260).The windshield is iced up.XDe-ice the windshield ( Y page 260).There is dirt on the inside of the windshield.XClean the inside of the windshield ( Y page 413).Active Driving Assistance package
General information
The Active Driving Assistance package
consists of DISTRONIC PLUS ( Y page 293),
Active Blind Spot Assist ( Y page 320) and
Active Lane Keeping Assist ( Y page 323).
Active Blind Spot Assist
Important safety guidelines
Active Blind Spot Assist uses a radar sensor
system to monitor the side areas of your
vehicle. In addition, it uses the radar sensor
system to monitor the front area. Active Blind
Spot Assist provides assistance at speeds
higher than about 20 mph (30 km/h). A
warning lamp in the exterior mirror calls your
attention to a vehicle or to certain obstacles
in the area monitored. If you then indicate a
turn towards that side before changing lanes,
you will also receive visual and audible
collision warnings. If a risk of lateral collision
is detected, corrective braking may help you
avoid a collision.GWarning
Active Blind Spot Assist is only an aid, and
may detect vehicles/obstacles incorrectly or
not at all.
The system may be impaired or may not
function if:
R there is poor visibility, e.g. due to snow,
rain, fog or spray.
R the rear and/or front sensors are dirty.
R the road is narrow and winding.
Active Blind Spot Assist may not detect
narrow vehicles, such as motorcycles or
bicycles, or only detect them too late. It
cannot detect vehicles that are overtaken at
a small distance and then enter the blind spot
area.
Active Blind Spot Assist cannot detect road
and traffic conditions. It is not a substitute for
attentive driving. You are responsible for the
320Driving systemsDriving and parking

Vehicle equipment
iThis manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Note that your vehicle may not be
equipped with all functions described.
Engine compartment
Hood
Opening the hood
GWarning
Do not pull the release lever while the vehicle
is in motion. Otherwise, the hood could be
forced open by passing air flow.
This could cause the hood to come loose and
injure you and/or others.
GWarning
Do not open the hood when the engine is
overheated. You could be seriously injured.
Observe the coolant temperature gauge to
determine whether the engine may be
overheated. If you see flames or smoke
coming from the engine compartment, move
away from the vehicle. Wait until the engine
has cooled. If necessary, call the fire
department.
GWarning
There is a risk of injury if the hood is open,
even if the engine is not running.
Some engine components can become very
hot.
To avoid the risk of burns, only touch those
components described in the Operator's
Manual and observe the relevant safety notes.
GWarning
To help prevent personal injury, stay clear of
moving parts when the hood is open and the
engine is running.
The radiator fan may continue to run for
approximately 30 seconds or may even
restart after the engine has been turned off.
Stay clear of fan blades.
GWarning
The engine is equipped with a transistorized
ignition system. Because of the high voltage,
it is dangerous to touch any components
(ignition coils, spark plug sockets, diagnostic
socket) of the ignition system:
Rwith the engine running
Rwhile starting the engine
Rwhen the ignition is switched on and the
engine is turned manually
XMake sure that the windshield wipers are
switched off.
GWarning
The windshield wipers and wiper linkage
could be set in motion.
When the hood is open, you or others could
be injured by the wiper linkage.
Make sure that the windshield wipers are
switched off. Remove the SmartKey or make
sure that no ignition position has been
selected with KEYLESS-GO. All indicator
lamps must be off in the instrument cluster.
XPull release lever : on the hood.
The hood is released.
! Make sure that the windshield wipers are
not folded away from the windshield. You
404Engine compartmentMaintenance and care

GWarning
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate the HOLD function and DISTRONIC
PLUS before the vehicle is washed in an
automatic car wash.
You can wash the vehicle in an automatic car
wash from the very start.
! It is preferable to use car washes with
adjustable 26
high-pressure precleaning. In
car washes that use high water pressures,
there is a risk that a small amount of water
may leak into the vehicle.
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
! In car washes with a towing mechanism,
make sure that AUTOTRONIC is in
transmission position N, otherwise the
vehicle could be damaged.
R Vehicles with a SmartKey:
Do not remove the SmartKey from the
ignition lock. Do not open the driver's
door or front-passenger door when the
engine is switched off. Otherwise,
AUTOTRONIC selects park position P
automatically and locks the wheels. You
can prevent this by shifting AUTOTRONIC
to N beforehand.
R Vehicles with KEYLESS-GO:
Do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, AUTOTRONIC
selects park position P automatically and
locks the wheels.
Observe the following to make sure that the
automatic transmission stays in position N:
XMake sure the vehicle is stationary and the
ignition is switched off.XTurn the key to position 2 (Y page 267) in
the ignition lock.
Use the key instead of the Start/Stop
button on vehicles with KEYLESS-GO.XDepress and hold the brake pedal.XShift the automatic transmission to
position N.XRelease the brake pedal.XRelease the parking brake.XSwitch off the ignition and leave the key in
the ignition lock.
! Make sure that the side windows are
completely closed, that the ventilation/
heating is switched off and that the
windshield wiper switch is set to 0.
Otherwise, the rain/light sensor could be
activated, triggering unintended wiper
movements. This can cause damage to the
vehicle.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield.
Washing by hand
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Also, clean the insides of the wheels when
washing the underbody of the vehicle.
XDo not use hot water and do not wash the
vehicle in direct sunlight.XUse a soft car sponge for cleaning.XUse a gentle cleaning agent, e.g. a
Mercedes-Benz approved car shampoo.XWash down the vehicle with a gentle water
jet.XDo not point the water jet directly at the air
inlets.26 Corresponds to the specification for the Cabriolet program.Care411Maintenance and careZ

Never use such care products in direct
sunlight or on a hot hood.XUse a suitable touch-up stick, e.g. MB
Touch Up stick, for quick, temporary repair
of damaged paintwork.
Matte finish care
If your vehicle has a clear matte finish,
observe the following instructions in order to
avoid damage to the paintwork due to
incorrect care.
! Never polish the vehicle. Polishing causes
the finish to shine.
! Do not use paintwork cleaner, grinding or
polishing products or gloss preservers such
as wax. These products are only suitable for
high-gloss surfaces. Using them on
vehicles with matte paintwork can cause
severe damage to the surface (shiny,
mottled patches).
Always have paintwork repairs performed
at a qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
! Do not use wash programs with a hot wax
treatment under any circumstances.
i Use only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products.
Cleaning the windows
GWarning
Switch off the windshield wipers and remove
the SmartKey from the ignition lock before
cleaning the windshield or the wiper blades.
On vehicles with KEYLESS-GO, press the
Start/Stop button repeatedly until all
indicator lamps in the instrument cluster have
gone off. The windshield wipers could
otherwise move and injure you.
! Only fold the windshield wipers away from
the windshield when vertical. Otherwise,
you will damage the hood.
XClean the inside and outside of the
windows with a damp cloth and a cleaning
agent that is recommended and approved
by Mercedes-Benz.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing
solvents to clean the inside of the windows.
Do not use hard objects to clean the insides
of the windows, e.g. an ice scraper or ring.
There is otherwise a risk of damaging the
windows.
! Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain
circumstances prevent water from draining
away. This can lead to corrosion damage
and damage to electronic components.
Cleaning the wiper blades
GWarning
Switch off the windshield wipers and remove
the SmartKey from the ignition lock before
cleaning the windshield or the wiper blades.
On vehicles with KEYLESS-GO, press the
Start/Stop button repeatedly until all
indicator lamps in the instrument cluster have
gone off. The windshield wipers could
otherwise move and injure you.
! Only fold the windshield wipers away from
the windshield when vertical. Otherwise,
you will damage the hood.
! Do not pull the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
Care413Maintenance and careZ

XFold the wiper arms away from the
windshield.
XCarefully clean the wiper blades with a
damp cloth.
XFold the windshield wipers back again
before switching on the ignition.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
Cleaning the headlamps
XClean the plastic lamp lenses on the
headlamps using a wet sponge and a mild
cleaning agent, e.g. Mercedes-Benz car
shampoo or cleaning cloths.
! Only use cleaning agents or cleaning
cloths which are suitable for plastic
headlamp lenses. Unsuitable cleaning
agents or cleaning cloths could scratch or
damage the plastic headlamp lenses.
Cleaning the sensors
XClean sensors : of the driving systems
with water, car shampoo and a soft cloth.
! When cleaning the sensors with a power
washer, maintain a distance between the
vehicle and the nozzle of the power washer
of at least 11.8 in (30 cm). Information
about the correct distance is available from
the equipment manufacturer.
Cleaning the rear view camera
XUse clear water and a soft cloth to clean
camera lens :.
! Do not clean the camera lens and the area
around the rear view camera with a power
washer.
Cleaning the exhaust tail pipes
Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
tail pipe by cleaning it regularly, especially in
winter and after washing.
! Do not clean the exhaust tail pipes with
alkaline-based cleaning agents, such as
wheel cleaner.
XClean the exhaust tail pipes with a chrome
care product tested and approved by
Mercedes-Benz.
414CareMaintenance and care