MERCEDES-BENZ CL-Class 2012 C216 Owner's Manual

Ra valid and operational SIM card must be
inserted in the mobile phone.
R the mobile phone is connected to COMAND
via Bluetooth ®
.
If you cannot make an emergency call, you
must arrange rescue measures yourself.XEnter numbers using the number keypad
( Y page 184).XPress the 6 button.
The telephone makes the connection.XWait for the emergency call center to
respond and then describe the emergency.
i If no SIM card has been inserted in a GSM
phone or if there is no service available for
a CDMA phone, the NO SERVICE message
appears in COMAND. In this case, an
emergency call can only be transmitted via
the mobile phone itself and not via
COMAND.
Telephony via the Bluetooth ®
interface
Conditions
On the mobile phone
For telephony via COMAND's Bluetooth ®
interface, a Bluetooth ®
-capable mobile
phone is required.
i Not all mobile phones available on the
market are equally suitable. More detailed
information on suitable mobile phones and
on connecting Bluetooth ®
-capable mobile
phones with COMAND can be found on the
Internet at
http://www.mbusa-mobile.com . Or call
the Mercedes-Benz Customer Assistance
Center on
1-800-FOR-MERCedes(1-800-367-6372)
(for the USA) or Customer Relations on
1-800-387-0100 (for Canada).
The battery of the mobile phone should
always be kept sufficiently charged in order
to prevent malfunctions.
In preparation for telephoning via the
Bluetooth ®
interface, you should check the
following items on your mobile phone (see the
mobile phone operating instructions):XHands-Free Profile
The mobile phone must support Hands-
Free Profile 1.0 or above.
i Certain displays and functions (e.g. signal
strength display, conference connection)
are available, depending on the supported
version of the Hands-Free Profile.
XBluetooth ®
visibility
On certain mobile phones, the device itself
must be made "visible" for other devices,
as well as activating the Bluetooth ®
function (see the mobile phone operating
instructions).XBluetooth ®
device name
Every Bluetooth ®
device has its own
Bluetooth ®
device name. This device name
is freely definable, but can be identical for
all devices from the same manufacturer. It
is therefore recommended that you change
this name so that you can easily recognize
your mobile phone (see the mobile phone
operating instructions).XSwitch on the mobile phone and enter the
PIN when prompted to do so (see the
mobile phone operating instructions).XActivate Bluetooth ®
functions and, where
necessary, Bluetooth ®
visibility on the
mobile phone (see the mobile phone
operating instructions).
In COMAND
XActivate the Bluetooth ®
function in
COMAND ( Y page 132).
Connecting a mobile phone
General information
Before using your mobile phone with
COMAND for the first time, you will need to
connect it.
Telephone179COMANDZ

When you authorize a new mobile phone, it is
connected automatically.
Connecting comprises:
R searching for a Bluetooth ®
-capable mobile
phone
R subsequently authorizing it
You can connect up to 15 mobile phones.
Searching for a mobile phoneXTo call up the telephone menu: press the
S function button once or twice.XSelect Data/Connections in the
telephone basic menu by sliding VÆ and
turning cVd the COMAND controller and
press W to confirm.XSelect Bluetooth Telephones and press
W to confirm.XSelect Update and press W to confirm.
COMAND searches for Bluetooth ®
telephones within range and adds them to
the Bluetooth ®
telephone list.
The duration of the search depends on the
number of Bluetooth ®
telephones within
range and their characteristics.
Example of display: Bluetooth ®
telephones list
:Currently connected # and authorized
mobile phone Ñ;Mobile phone not within range but
previously authorized ( Ñ symbol
appears in gray)=Newly detected mobile phone in range,
not yet authorized ÏThe Bluetooth®
telephones list shows all
mobile phones within range and all previously
authorized mobile phones, whether or not
they are in range.
i If the Bluetooth ®
telephones list is already
full, you will be requested to de-authorize a
mobile phone ( Y page 182). If COMAND
does not find your mobile phone, external
authorization ( Y page 181) may be
necessary.
Authorizing (registering) a mobile phoneXIn the Bluetooth ®
telephones list, select the
not yet authorized mobile phone by turning
cVd the COMAND controller.XSelect Options by sliding VY the
COMAND controller and press W to
confirm.XSelect Authorize and press W to confirm.
or
XPress W to confirm the selected mobile
phone.
The input menu for the passcode appears.
The passcode is any one to sixteen-digit
number combination which you can choose
yourself. You must enter the same number
combination in COMAND and in the
Bluetooth ®
-capable mobile phone (see the
operating instructions of the mobile phone).
i Some mobile phones require the input of
a four-digit passcode or longer number
combinations.
180TelephoneCOMAND

If you want to reauthorize a mobile phone
following de-authorization, you can select a
different passcode.XTo enter a passcode in COMAND: press
the number keys in sequence.
¬ is available for selection after the first
number has been entered.
or
XSelect the digits one by one by turning
cVd the COMAND controller and press
W to confirm.XTo confirm an entry in COMAND: select
¬ using the COMAND controller and
press W to confirm.
or
XSelect SEND on the telephone keypad.XNow enter the same passcode in the mobile
phone.
To make entries on the mobile phone: if
the Bluetooth ®
connection is successful, you
will be requested to enter the passcode (see
mobile phone operating instructions).
XEnter the same passcode on the mobile
phone that you entered in COMAND.
i After entering the passcode, you may also
need to enter a confirmation in your mobile
phone to connect calls. Please check your
mobile phone display.
If the Error during authorization
process message appears on the
COMAND display, you may have exceeded
the allowed time. Repeat the procedure.
The mobile phone is connected to COMAND
(authorized). You can now make phone calls
using the COMAND hands-free system.
External authorization
If COMAND does not detect your mobile
phone, this may be due to particular security
settings on your mobile phone. In this case,
you can test if your mobile phone can find
COMAND. The Bluetooth ®
device name of
COMAND is MB Bluetooth .
Observe the following: some mobile phones
require that you reconnect to COMAND after
you have entered the passcode (see the
mobile phone operating instructions). The
mobile phone cannot otherwise be
authorized.XPress the S function button on the
COMAND controller once or twice.XSelect Data/Connections in the
telephone basic menu by sliding VÆ and
turning cVd the COMAND controller and
press W to confirm.XSelect Bluetooth Telephones and press
W to confirm.XSelect Update .XSelect Options by sliding VY and press
W to confirm.XSelect External Authorization and
press W to confirm.XStart the Bluetooth ®
search on the mobile
phone (see the mobile phone operating
instructions).XSelect COMAND ( MB Bluetooth) on the
mobile phone.
i The order in which the passkey is entered
depends on the mobile phone.
XEnter the passkey on the mobile phone
when prompted.XConfirm the Do you want to authorize
XX? question in COMAND with Yes.XEnter the passkey in COMAND.
Connecting another mobile phone
If you have authorized more than one mobile
phone, you can switch between the individual
phones.
i You can only switch to another authorized
phone if you are not currently making a call.
XSelect the mobile phone in the Bluetooth ®
telephones list by turning cVd theTelephone181COMANDZ

COMAND controller and press W to
confirm.
The selected mobile phone is searched for
and connected if it is within Bluetooth ®
range and if Bluetooth ®
is activated.
Only one mobile phone can be connected
at any one time. The currently connected
mobile phone is indicated by the # dot in
the Bluetooth ®
telephones list
( Y page 179).
Displaying details
XSelect Data/Connections in the
telephone basic menu by sliding VÆ and
turning cVd the COMAND controller and
press W to confirm.XSelect Bluetooth Telephones and press
W to confirm.XSelect the desired mobile phone in the
Bluetooth ®
telephones list.XSelect Options by sliding VY and press
W to confirm.XSelect Details and press W to confirm.
The following information concerning the
selected mobile phone is shown:
R Bluetooth ®
name
R Bluetooth ®
address
R equipment class, e.g. telephone,
computer
R availability
R authorization statusXTo close the detailed view: turn cVd or
slide XVY the COMAND controller.
De-registering (de-authorizing) a mobile
phone
Mercedes-Benz USA, LLC recommends de-
authorizating in both COMAND and the
mobile phone. Subsequent authorization may
otherwise fail.
XTo call up the telephone menu: press the
S function button once or twice.XSelect Data/Connections in the
telephone basic menu by sliding VÆ and
turning cVd the COMAND controller and
press W to confirm.XSelect Bluetooth Telephones and press
W to confirm.XSelect the desired mobile phone in the
Bluetooth ®
telephones list.XSelect Options by sliding VY and press
W to confirm.XSelect De-authorize and press W to
confirm.
A prompt appears asking whether you
really wish to de-authorize this device.XSelect Yes or No.
If you select Yes, the device will be deleted
from the Bluetooth ®
telephones list.
If you select No, the process will be aborted.
i
Before re-authorizing the mobile phone,
you should also delete the device name MB
Bluetooth from your mobile phone's
Bluetooth ®
list.
Basic telephone menu (Bluetooth ®
interface)
XTo call up the telephone menu: press the
S function button once or twice.
If the mobile phone is ready for use, the
following display appears:
182TelephoneCOMAND

Example display: telephone basic menu
(Bluetooth ®
interface)
:Network provider icon;Signal strength of mobile phone network
È=Receiver icon ¡ or ¢?To display the COMAND phone bookATo display call listsBCharacter bar with characters for phone
number entryCBluetooth ®
name of the currently
connected mobile phone
i Displays : and ; are shown, depending
on the mobile phone connected.
Bars ; display the current signal strength
of the mobile phone network. If all bars are
filled, you have optimum reception. If all
bars are empty, there is very poor reception
or none at all.
Receiver icon = shows whether a call is
active/being connected ¡ or not ¢.
Reception and transmission volume
Once the mobile phone has been authorized,
you can optimize the transmission and
reception volume settings. Find information
on the optimal setting for your mobile phone
on the Internet at
http://www.mbusa-mobile.com . Or call
the Mercedes-Benz Customer Assistance
Center on
1-800-FOR-MERCedes(1-800-367-6372) (for
the USA) or Customer Relations on
1-800-387-0100 (for Canada).
i Incorrect settings may have a significant
impact on the quality of calls.XPress the S function button.XSelect Data/Connections in the
telephone basic menu by sliding VÆ and
turning cVd the COMAND controller and
press W to confirm.XSelect Bluetooth Telephones and press
W to confirm.XSelect an authorized mobile phone from
the list by turning cVd.XSelect Options by sliding VY and press
W to confirm.XSelect Reception Volume or
Transmission Volume and press W to
confirm.XTo set the volume on scale: select by
sliding ZVÆ the COMAND controller and
press W to confirm.
Telephone operation
Incoming call
Rejecting or accepting a call
When there is an incoming call, you see a
corresponding window in the display.
Telephone183COMANDZ

XTo reject: select Reject by turning cVd
the COMAND controller and press W to
confirm.
or
XPress the ~ button on the telephone
keypad or on the multifunction steering
wheel.XTo accept: confirm Accept by pressing
W .
or
XPress the 6 button on the telephone
keypad.
or
XPress the 6 or ? button on the
multifunction steering wheel.
Once you have accepted the call, you can use
hands-free mode. The call volume can be
adjusted (Y page 124). For more information,
see the "Functions available during a call"
section ( Y page 185).
The display shows the phone number or the
name and phone number (if the entry is stored
in the address book) or shows the Unknown
(phone number withheld) message.
i You can also accept a call as described
above when COMAND is showing the
display of a different main application. The
display switches to the telephone display
after a call is accepted using the COMAND
controller or the telephone keypad. After
the call is finished, you see the display of
the previous main application again.
Making a call
Entering a telephone number using the
telephone keypad
XCall up the telephone basic menu
( Y page 182).XEnter all the digits of the phone number
using the telephone keypad.XTo make a call: press the 6 button on
the telephone keypad or on the
multifunction steering wheel.
Entering a telephone number using the
telephone basic menu
XCall up the telephone basic menu
( Y page 182).XSelect the digits one by one by turning
cVd and sliding ZVÆ the COMAND
controller and press W to confirm.XTo make a call: select SEND from the
telephone basic menu and press W to
confirm.
or
XPress the 6 button on the telephone
keypad or on the multifunction steering
wheel.
Redialing
XCall up the telephone basic menu
( Y page 182).XPress the 6 button on the telephone
keypad.
or
XSelect SEND from the telephone basic menu
and press W to confirm.
In both cases, the calls dialed list appears.
The most recently dialed number is at the
top.XTo select a call: select an entry by turning
cVd the COMAND controller and press
W to confirm.184TelephoneCOMAND

iThe redialing function is also available
using the on-board computer
( Y page 341).
Calling voicemail
This function is only available if it is supported
by the mobile phone network provider.
You can only call voicemail if the voicemail
number is stored as preset 1 on the SIM card.XPress and hold the 4 button on the
telephone keypad.
or
XUse the COMAND controller to select 1 and
confirm until dialing commences.
Connecting a call to an entry in a call list
or in the COMAND phone book
XOpen a call list and select an entry
( Y page 193).
or
XCall up the COMAND phone book and
select an entry ( Y page 189).
Functions available during a call
Overview
Telephone operation with a single call
:Person you are calling;Icon for active telephone connection=NEW to call other parties 7?To switch hands-free microphone on/offATo send DTMF tones (not possible with all
mobile phones)BTo end a call
Switching the hands-free microphone on/
off
This function is also available during an active
phone call.
XTo call up the telephone basic menu
( Y page 182).XTo switch off: select Mike OFF and press
W to confirm.
or
XPress the 8 button on the multifunction
steering wheel.
If the microphone is switched off, the
display shows the Q symbol and the The
microphone is turned OFF message
appears for a short period.XTo switch on: select Mike ON and press
W to confirm.
or
XPress the 8 button on the multifunction
steering wheel.
The Q symbol disappears. You will briefly
see the The microphone is ON message.
Ending an active call
XSelect ~ in the telephone basic menu
and press W to confirm.
or
XPress the ~ button on the telephone
keypad or on the multifunction steering
wheel.
Call waiting, toggling and conference
connections with several people
These functions are only available if they are
supported by the mobile phone network
provider. Furthermore, they are only available
if the mobile phone supports HFP 1.5 or
higher.
7 This function is only available if the telephone supports HFP1.5 and above.Telephone185COMANDZ

You can be called by more than one person
(call waiting) while you are making a
telephone call. In the same way, you can call
another party while already on the phone with
someone.
You can either toggle between these two
conversations or interconnect them to create
a conference call.
You can simultaneously switch back and forth
between two parties or conduct a conference
call with up to five others.
Call Waiting 8
If you are on the telephone and you receive
another call, the call waiting display will
appear. You also hear a tone.XTo reject: select Reject and press W to
confirm.
or
XPress the ~ button on the telephone
keypad or on the multifunction steering
wheel.XTo accept: select Accept and press W to
confirm.
or
XPress the 6 button on the telephone
keypad or on the multifunction steering
wheel.
This will put the active call on hold. You now
have two calls. The accepted call is active
and the first call is on hold.
i If your mobile phone does not support
HFP 1.5 or above, then the call which was
active is canceled as soon as the second
call is accepted.
Calling additional parties
You can call a second person while on the
phone with someone else. This action puts
the previous call on hold.
XSelect NEW from the telephone basic menu
and press W to confirm.
or
XSelect SEND on the telephone keypad.XEnter the phone number manually
( Y page 184) or via the phone book
( Y page 192) or from the call lists
( Y page 193).
Switching between two parties (toggling)
If you have added another party to your
previously active call, the telephone menu
then looks like this:
:Active party;Party on holdXTo switch to the other party: select ;
by turning cVd the COMAND controller
and press W to confirm.
or
XSelect SEND on the telephone keypad.
or
XPress the 6 button on the multifunction
steering wheel.
Interconnecting to create a conference
You can interconnect calls which are active
and those which are on hold. This permits
several parties to hear one another and speak
with one another.
8 This function is only available if Call Waiting has been activated on the mobile phone.186TelephoneCOMAND

:Active party;Party on hold=To interconnect parties by creating a
conference connectionXTo interconnect parties by creating a
conference connection: select
Conference = by turning cVd the
COMAND controller and press W to
confirm.
Sending DTMF tones
This function is not supported by all mobile
phones.
Answering machines or other devices can be
controlled by DTMF tones, e.g. for remote
query functions.
If you would like to listen to the messages on
your answering machine, for example, select
the corresponding number.
XSelect DTMF from the telephone basic menu
during a conversation.:To transmit individual characters using
the character bar;To transmit a phone book entry as a
character stringXTo transmit individual characters: once
a connection has been established to the
answer phone, select the desired
characters in the character bar and press
W to confirm.
or
XTo send a phone book entry as a DTMF
sequence: select Name by turning cVd the
COMAND controller and press W to
confirm.XSelect the desired phone book entry and
press W to confirm.
The entry is sent as a DTMF character
string.XTo switch back to the call display: select
B .
i
You can also send DTMF tones by
pressing the corresponding button on the
telephone keypad or using the Voice
Control System (see the separate
operating instructions).
Using the phone book and address
book
The COMAND phone book is an extract of
those entries from the address book which
contain at least one telephone number.
Telephone187COMANDZ

The address book organizes and stores
entries that are entered from different
sources (mobile phone, SD memory card,
Bluetooth ®
import, COMAND phone book,
navigation). You can use these entries to
make telephone calls and for navigation.
Importing contacts automatically
If a mobile phone is connected to COMAND
via the Bluetooth ®
interface, the contacts
(phone book entries) of the mobile phone are
automatically imported into COMAND's
phone book.
Depending on the mobile phone, this process
may take some time. Depending on the
mobile phone used, only the phone book
entries in the mobile phone or these entries
and the phone book entries from the SIM card
are imported.
The automatically imported contacts (phone
book entries) can be recognized in COMAND
by the Ã/0 symbol. They are only
available in COMAND if the corresponding
mobile phone is connected to COMAND via
the Bluetooth ®
interface.
Importing contacts manually
i The stored phone book and the vCards
remain in COMAND, even if you use
COMAND with another mobile phone. The
entries can be viewed without a mobile
phone. For this reason, delete the phone
book before selling or transferring
ownership of your vehicle.
Existing contact data can be imported from
the memory card manually.XTo import data: load the memory card.XSelect Data/connections in the
telephone basic menu by sliding VÆ and
turning cVd the COMAND controller and
press W to confirm.XSelect Download Contacts and press W
to confirm.XSelect From Memory Card and press W to
confirm.XSelect Add or Overwrite and press W to
confirm.
If the data has been imported, the Import
successful message is displayed.
If the COMAND phone book memory is full,
this message appears in the display:
Memory full. Contacts could not be
imported completely .
i
After the data has been imported,
COMAND has to process it. The entries are
only visible in the address/phone book
when this is completed.
Receiving vCards via Bluetooth ®
You can receive vCards from devices (such as
a PC) which support the transmission of
vCards via Bluetooth ®
.
This requires the device to be authorized in
COMAND. PCs must be authorized via the
Bluetooth ®
device list ( Y page 132).
Received vCards are imported into the
address book.
Please bear the following in mind:
R Bluetooth ®
must be activated in COMAND
and on the Bluetooth ®
device ( N operating
instructions of the device).
R the Bluetooth ®
device must be able to send
vCards via Bluetooth ®
(N operating
instructions of the device).
R the Bluetooth ®
device in the vehicle must
be switched on.
188TelephoneCOMAND