reset MERCEDES-BENZ CL-Class 2012 C216 User Guide

Using KEYLESS-GO
The KEYLESS-GO key must be outside the
vehicle. All the doors must be closed.
XTouch recessed sensor surface : on the
door handle until the side windows and the
sliding sunroof are fully closed.
i Make sure you only touch recessed
sensor surface :.
XMake sure that all the side windows and the
sliding sunroof are closed.XTo interrupt convenience closing:
release recessed sensor surface : on the
door handle.
Resetting the side windows
You must reset each side window if:
R a front side window cannot be closed
automatically
R a side window opens again slightly after
being closed manually
XClose all the doors.XTurn the SmartKey to position 1 or 2 in the
ignition lock.XPull the corresponding switch on the door
control panel until the side window is
completely closed. ( Y page 86)XHold the switch for an additional second.If the side window opens again slightly:XImmediately pull the corresponding switch
on the door control panel until the side
window is completely closed ( Y page 86).XHold the switch for an additional second.XIf the corresponding side window remains
closed after the button has been released,
the side window has been reset correctly.
If this is not the case, repeat the steps
above again.
Problems with the side windows
Problem: a side window cannot be closed
because it is blocked by objects, e.g.
leaves in the window guide.
XRemove the objects.XClose the side window.
Problem: a side window cannot be closed
and you cannot see the cause.
GWARNING
Closing the side windows with increased force
or without the anti-entrapment feature could
lead to serious or even fatal injury. Make sure
that nobody can become trapped when
closing the side windows.
If a side window is obstructed during closing
and reopens again slightly:
XImmediately after the window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed with increased
force.
If a side window is obstructed again during
closing and reopens again slightly:
XImmediately after the window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed without the anti-
entrapment feature.88Side windowsOpening/closing

XTurn the SmartKey to position 1 or 2 in the
ignition lock.XPress or pull the 3 switch in the
corresponding direction.
i If you press the 3 switch beyond the
point of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by operating the
switch again.
When raising the roof, automatic operation
is only available if the sliding sunroof is in
the closed position.
When opening the roof, automatic
operation is only available if the sliding
sunroof is not raised.
The sun protection cover automatically opens
along with the sliding sunroof. You can open
or close the sun protection cover manually
when the sliding sunroof is raised or closed.
Resetting
Reset the sliding sunroof if it does not move
smoothly.
XTurn the SmartKey to position 2 in the
ignition lock.XRaise the sliding sunroof fully at the rear
( Y page 89).XKeep the 3 switch pressed for another
second.XMake sure that the sliding sunroof can be
fully opened and closed again (Y page 89).XIf this is not the case, repeat the steps
above again.
! If the sliding sunroof still cannot be
opened or closed fully after resetting,
contact a qualified specialist workshop.
Problems with the sliding sunroof
Problem: the sunroof cannot be closed
and you cannot see the cause.
GWARNING
You could be severely or even fatally injured
when closing the sliding sunroof with
increased closing force or if the anti-
entrapment feature is deactivated. Make sure
that nobody can become trapped when
closing the sliding sunroof.
If the sliding sunroof is obstructed during
closing and reopens again slightly:
XImmediately after the sliding sunroof
blocks, pull the 3 switch in the
overhead control panel down to the point
of resistance and hold it until the sliding
sunroof is closed.
The sliding sunroof is closed with increased
force.
If the sliding sunroof is obstructed again
during closing and reopens again slightly:
XImmediately after the sliding sunroof
blocks, pull the 3 switch in the
overhead control panel down to the point
of resistance and hold it until the sliding
sunroof is closed.
The sliding sunroof is closed without the
anti-entrapment feature.GWARNING
Pressing and holding the sliding sunroof
switch to close the sliding sunroof
immediately after it had been blocked two
times will cause the sliding sunroof to close
without the anti-entrapment feature for as
long as you hold the switch.
! If the sliding sunroof still cannot be
opened or closed as a result of a
malfunction, contact a qualified specialist
workshop.
90Sliding sunroofOpening/closing

XMake sure that the vehicle is stationary and
that the SmartKey is in position 2 in the
ignition lock.XPress button = for the exterior mirror on
the front-passenger side.XEngage reverse gear.
The exterior mirror on the front-passenger
side moves to the preset parking position.XUse adjustment button ; to adjust the
exterior mirror to a position that allows you
to see the rear wheel and the curb.
The parking position is stored.
i If you shift the transmission to another
position, the exterior mirror on the front-
passenger side returns to the driving
position.
i You can also store the parking position
using memory button M : .
XMake sure that the SmartKey is in
position 2 in the ignition lock.XWith the exterior mirror on the front-
passenger side activated, use
adjustment button ; to adjust the
exterior mirror to a position which
allows you to see the rear wheel and
the curb.XPress memory button M : and one of
the arrows on adjustment button ;
within three seconds.
The parking position is stored if the
exterior mirror does not move.
If the mirror moves out of position, repeat
the steps.
Calling up a stored parking position
settingXTurn the SmartKey to position 2 in the
ignition lock.XAdjust the exterior mirror on the front-
passenger side with the corresponding
button ( Y page 100).XEngage reverse gear.
The exterior mirror on the front-passenger
side moves to the stored parking position.
The exterior mirror on the front-passenger
side moves back to its original position:
R as soon as you exceed a speed of 9 mph
(15 km/h).
R about ten seconds after you have
disengaged reverse gear
R if you press button ? for the exterior
mirror on the driver's side
Memory function
Storing settings
With the memory function, you can store up
to three different settings, e.g. for three
different people.
The following settings are stored as a single
memory preset:
R seat, backrest, head restraint position and
contour of the backrest in the lumbar
region
R active multicontour seat: activated/
deactivated
R multicontour seat: the side bolsters of the
seat cushion and the backrest as well as
the contour of the backrest in the lumbar
and shoulder regions
R driver's side: steering wheel position
R driver's side: position of the exterior
mirrors on the driver's and front-passenger
sides
GWARNING
Do not activate the memory function while
driving. Activating the memory function while
102Memory functionSeats, steering wheel and mirrors

Avoid using alcoholic thinners, gasoline or
abrasive cleaning agents. These could
damage the display surface. Do not apply
pressure to the display surface when cleaning
it, as this could cause irreversible damage.
Remote control
Overview
You can use the remote control to operate the
COMAND display and SPLITVIEW.
:To switch the screen on/off (SPLITVIEW
only);To switch the button lighting on/off=To select the screen for remote control
operation ( COMAND or SPLITVIEW can
be selected)?To select a menu or menu itemATo confirm a selection or settingBMuteCTo adjust the volumeDTo set the station, skip track, fast
forward/rewind, for exampleETo select a station from presets, select a
track, enter directly, enter a phone
number, for example.FTo exit a menu (back)XPoint the remote control at the
corresponding screen and execute the
functions by pressing the corresponding
buttons.
i The remote control's function may be
restricted depending on the angle at which
it is pointed at the respective screen.
Selecting the screen for the remote
control
XTurn thumbwheel = until the desired
display is highlighted in the window.
Switching the button lighting on/off
XPress button ; on the remote control.
Depending on the previous status, the
button lighting is switched on or off.
i If you do not use the remote control for
about 15 seconds, the button lighting
switches off automatically.
Mute
XPress button B on the remote control.
The sound is switched on/off.
Adjusting the volume
XPress one of buttons C on the remote
control.
The volume of the currently selected audio
or video source changes.
For COMAND, you can also adjust the
volume for phone calls and navigation
messages.At a glance115COMANDZ

Functions with the E and F button
You can use the remote control to execute the same functions as the COMAND control panel.
ModeFunctionAudio modeSelects a station using the station search function ( Y page 196)Selects a track by skipping to a track ( Y page 208)Fast forward/rewind ( Y page 209)Video modeSelects a scene or chapter (video DVD mode) ( Y page 227)Fast-forward/rewind (video DVD mode) ( Y page 226)
Functions of the number keypad
You can use the remote control to execute the same functions as the COMAND control panel.
ModeFunctionAudio modeSelects stations via the station presets ( Y page 196)Sets stations by entering the frequency manually ( Y page 196)Stores stations manually ( Y page 197)Selects a track ( Y page 208)Selects a data medium via the media list ( Y page 208)Telephone modeTelephone number entry ( Y page 184)Character entryEnters characters (direct entry) ( Y page 120)Operating COMAND
Selecting a main function
Initial situation
You would like to change from the telephone
menu to the vehicle settings, for example.
XSlide ZV the COMAND controller and
switch to the main function bar.XSelect Vehicle in the main function bar by
turning cVd the COMAND controller and
press W to confirm.
The "Vehicle" menu appears.:"Vehicle" menu;Display/selection windowAt a glance117COMANDZ

Calling up the menu of a main function:To call up the audio menu;Main function bar
If one of the main functions navigation, audio,
telephone or video is switched on,
triangle : appears next to the entry. You can
now select an associated menu.
The following example illustrates how to call
up the audio menu.
XPress the R function button.
or
XSelect Audio in the main function bar by
sliding ZV the COMAND controller and
press W to confirm.
The Audio menu appears.:Current audio operating mode;Main function bar=Audio menu
The # dot indicates the current audio mode.
XSelect another audio mode, e.g. Radio, by
turning cVd the COMAND controller and
press W to confirm.Selecting a menu item
The following example describes how to
select a station from the station presets in
radio mode.
XPress the R function button.XSelect Presets by sliding VÆ and turning
cVd the COMAND controller and press
W to confirm.
The station preset memory appears.:Selection barXSelect a station by turning cVd the
COMAND controller and press W to
confirm.
The station is set.
Example of operation
Initial situation
You would like to switch from the vehicle
function to the radio function and select a
station from the station list, for example.
The following operating example describes
how to:
R call up the audio function
R switch on radio mode
R set a station.
118At a glanceCOMAND

XSelect Details and press W to confirm.
The detailed display for this device
appears.XTo close the detailed view: turn cVd or
slide XVY the COMAND controller.
De-authorizing (de-registering) a
Bluetooth ®
device
Mercedes-Benz USA, LLC recommends de-
authorization in both COMAND and the
Bluetooth ®
device, e.g. the mobile phone.
Subsequent authorization may otherwise fail.
XIn the Bluetooth ®
device list, select the
authorized device by turning cVd the
COMAND controller.XSelect Options by sliding VY the
COMAND controller and press W to
confirm.XSelect De-authorize and press W to
confirm.
A prompt appears asking whether you
really wish to de-authorize this device.XSelect Yes or No and press W to confirm.
If you select Yes, the authorization for the
device will be revoked.
If you select No, the process will be aborted.
i
If a Bluetooth ®
device has been de-
authorized and is out of range, when a new
search is carried out it will not appear in the
Bluetooth ®
device list.
System language settings
This function allows you to determine the
language for the menu displays and the
navigation messages. The selected language
affects the characters available for entry.
When you set the system language, the
language of the Voice Control System will
change accordingly. If the selected language
is not supported by the Voice Control System,
"English" will be selected.
XSelect Vehicle by turning cVd the
COMAND controller and press W to
confirm.XSelect System and press W to confirm.XSelect Language and press W to confirm.
The list of languages appears. The # dot
indicates the current setting.XSelect the language by turning cVd the
COMAND controller and press W to
confirm.
COMAND loads the selected language and
sets it.
Reset function
You can reset COMAND to the factory
settings. Amongst other things, this will
delete all personal data (e.g. station presets,
address book entries, entries in the
destination memory and in the list of previous
destinations in the navigation system).
Resetting is recommended before selling or
transferring ownership of your vehicle, for
example.
XSelect Vehicle in the main function bar by
turning cVd the COMAND controller and
press W to confirm.XSelect System by turning cVd the
COMAND controller and press W to
confirm.XSelect Reset and press W to confirm.
A prompt appears asking whether you wish
to reset.XSelect Yes or No and press W to confirm.
If you select No, the process will be aborted.
If you select Yes, another prompt appears
asking whether you really wish to reset.XSelect Yes or No and press W to confirm.
If you select Yes, a message will be shown.
COMAND is reset and restarted.
If you select No, the process will be aborted.134System settingsCOMAND

iThe redialing function is also available
using the on-board computer
( Y page 341).
Calling voicemail
This function is only available if it is supported
by the mobile phone network provider.
You can only call voicemail if the voicemail
number is stored as preset 1 on the SIM card.XPress and hold the 4 button on the
telephone keypad.
or
XUse the COMAND controller to select 1 and
confirm until dialing commences.
Connecting a call to an entry in a call list
or in the COMAND phone book
XOpen a call list and select an entry
( Y page 193).
or
XCall up the COMAND phone book and
select an entry ( Y page 189).
Functions available during a call
Overview
Telephone operation with a single call
:Person you are calling;Icon for active telephone connection=NEW to call other parties 7?To switch hands-free microphone on/offATo send DTMF tones (not possible with all
mobile phones)BTo end a call
Switching the hands-free microphone on/
off
This function is also available during an active
phone call.
XTo call up the telephone basic menu
( Y page 182).XTo switch off: select Mike OFF and press
W to confirm.
or
XPress the 8 button on the multifunction
steering wheel.
If the microphone is switched off, the
display shows the Q symbol and the The
microphone is turned OFF message
appears for a short period.XTo switch on: select Mike ON and press
W to confirm.
or
XPress the 8 button on the multifunction
steering wheel.
The Q symbol disappears. You will briefly
see the The microphone is ON message.
Ending an active call
XSelect ~ in the telephone basic menu
and press W to confirm.
or
XPress the ~ button on the telephone
keypad or on the multifunction steering
wheel.
Call waiting, toggling and conference
connections with several people
These functions are only available if they are
supported by the mobile phone network
provider. Furthermore, they are only available
if the mobile phone supports HFP 1.5 or
higher.
7 This function is only available if the telephone supports HFP1.5 and above.Telephone185COMANDZ

p To select the character set*/E To select uppercase and
lowercase letters% BackF To delete your selection¬ To confirm your selection?Preset phone categoryXEnter the respective data in the data fields.XTo enter data in the data field: select the
respective characters from character bar
= .XTo move the cursor in the data field:
select the respective characters from
character bar =.XTo change data fields: slide ZV the
COMAND controller until the character bar
is hidden.XSlide ZVÆ the COMAND controller and
press W to confirm.
or
XPress Æ in the character bar.XTo cancel data entry: select the %
symbol in the character bar and press W
to confirm.
If one of the data fields contains data, a
prompt will appear asking whether you
wish to store the entry.XTo save data entry: select the ¬
symbol in the character bar and press W
to confirm.
The entry is created in the phone book and
in the address book.Deleting contactsXTo delete a group of contacts: select
Data/Connections in the telephone basic
menu by sliding VÆ and turning cVd the
COMAND controller and press W to
confirm.XSelect Delete Contacts and press W to
confirm.
You can select and delete the following types
of contact here:
R Internal Contacts
R Imported from Memory Card
R Imported via Bluetooth
R Delete All
XConfirm the selection by pressing W.
A prompt appears asking whether the data
should be deleted.XSelect Yes and press W to confirm.XTo delete an individual contact: select
the entry ( Y page 189).XSelect Options by sliding VY the
COMAND controller and press W to
confirm.XSelect Delete and press W to confirm.
A prompt appears asking whether the data
should be deleted.XSelect Yes and press W to confirm.
i
Automatically imported contacts cannot
be deleted ( Y page 188).
Telephone191COMANDZ

Example display, FM radio
:Display window with station settings;Frequency of the selected station=Name of the selected station?Display bar for frequency settingASound settingsBWavebandCStation informationDPreset functionsERadio functions
Switching wavebands
XSelect FM, AM or WB in the radio display by
sliding VÆ and turning cVd the COMAND
controller and press W to confirm.
Waveband submenu is opened.1The waveband submenu (the # dot
shows the waveband currently set)XSelect a waveband and press W to confirm.
You will hear the last station played on the
selected waveband.Selecting a station
Selecting a station using the station
search function
XTurn cVd or slide XVY the COMAND
controller while the display/selection
window in the radio display is active.
Station search scans up or down and stops
at the next station found.
Using the multifunction steering wheel
XPress = or ; to select the Audio
menu.XPress 9 or : briefly.
Selecting stations via the station presets
XQuick setting: press a number key, e.g.
l .XDirectly in the station presets: select
Presets by sliding VÆ and turning cVd
the COMAND controller and press W to
confirm.
or
XPress W the COMAND controller when the
display/selection window is active.
The station preset memory appears. The
# dot indicates under which preset the
currently selected station is stored.XSelect a station by turning cVd and
pressing W to confirm or press a number
key, e.g. l.
Using the multifunction steering wheel
XPress = or ; to select the Audio
menu.XPress 9 or : briefly.
Selecting stations by entering the
frequency manually
XOption 1: press the Ä button.XOption 2: select Radio in the radio display
by sliding VÆ and turning cVd the
COMAND controller and press W to
confirm.196AudioCOMAND