air condition MERCEDES-BENZ CL-Class 2012 C216 Owner's Manual

1, 2, 3 ...
12 V socket see Sockets
4ETS
see ETS/4ETS (Electronic
Traction System)
4MATIC (permanent four-wheel
drive) .................................................. 306
4MATIC off-road system ................... 306
A
ABC see Active Body Control (ABC)
ABS (Anti-lock Braking System)
Display message ............................ 347
Function/notes ................................ 62
Important safety notes ....................62
Warning lamp ................................. 380
Activating/deactivating cooling
with air dehumidification ................. 258
Activating/deactivating Night
View Assist Plus Without spotlight function .............319
With spotlight function ................... 318
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 343
Display message ............................ 369
Function/information ....................321
Active Body Control (ABC)
Display message ............................ 368
Function/notes ............................. 305
Active Driving Assistance package . 321
Active Lane Keeping Assist Activating/deactivating (on-
board computer) ............................ 343
Display message ............................ 369
Function/information ....................324
Active Light System
Display message ............................ 361
Active multicontour seat ............ 97, 241
Active service system PLUS see ASSYST PLUS service interval
display
ADAPTIVE BRAKE ................................. 66
Adaptive Damping System (ADS) ..... 304
Adaptive Highbeam Assist
Display message ............................ 362
Function/notes ............................. 248
Switching on/off (on-board
computer) ...................................... 344
Additional speedometer ................... 344
Additives (engine oil) ........................ 478
Address Entering (example) .........................138
see Address book
Address book
Calling up ....................................... 189
Connecting a call ........................... 192
Creating an entry ........................... 190
Deleting an entry ........................... 191
Entering characters .......................122
Entry as a home address ...............162
Importing contacts ........................188
Introduction ................................... 187
Starting route guidance .................192
Voice tag ....................................... 192
Air bags
Display message ............................ 357
Front air bag (driver, front
passenger) ....................................... 44
Important safety notes ....................42
Knee bag .......................................... 44
PASSENGER AIRBAG OFF
indicator lamp .................................. 46
Safety guidelines ............................. 41
Side impact air bag ..........................45
Window curtain air bag ....................46
Air-conditioning system
see Climate control
Air distribution
Setting ........................................... 259
Setting (COMAND) .........................236
Airflow
Setting ........................................... 259
Setting (COMAND) .........................236
AIRMATIC
Display message ............................ 367
Function/notes ............................. 303
Air pressure
see Tire pressure
Air vents
Glove box ....................................... 263
Important safety notes ..................2614Index

Destination reached ......................154
Lane recommendations .................152
Off-road ......................................... 157
Traffic reports ................................ 158
Route guidance (navigation) ............ 335
Route guidance (on-board
computer) .......................................... 335
Route information see Dynamic route guidance/TMC
S
Safety Children in the vehicle .....................55
Child restraint systems ....................55
Occupant Classification System
(OCS) ............................................... 46
Overview of occupant safety
systems ........................................... 40
Safety notes
Audio CD/DVD and MP3 mode .....204
Operating safety ............................ 106
Video DVD mode ........................... 224
Safety systems
see Driving safety systems
SatRadio ............................................. 200
Displaying information ...................204
Registering .................................... 201
Selecting a category ......................202
Screen
see Display
SD memory card
Loading .......................................... 205
Seat belts
Automatic comfort-fit feature ..........55
Belt force limiters ............................ 55
Cleaning ......................................... 421
Correct usage .................................. 52
Emergency Tensioning Devices ........ 55
Fastening ......................................... 53
Important safety guidelines .............51
Releasing ......................................... 54
Safety guidelines ............................. 41
Special seat belt retractor ...............57
Warning lamp ................................. 378
Warning lamp (function) ................... 54
Seats
Active multicontour seat .......... 97, 241
Adjusting (electrically) .....................94
Adjusting lumbar support ................97
Adjusting the head restraint ............95
Cleaning the cover .........................420
Correct driver's seat position ........... 92
Folding the backrests forward/
back ................................................. 96
Important safety notes ....................93
Multicontour seat ............................ 97
Seat backrest display message .....375
Seat heating problem ......................98
Seat ventilation problem ..................98
Selecting (COMAND) .....................239
Storing settings (memory
function) ........................................ 102
Switching seat heating on/off .........97
Switching seat ventilation on/off ....98
Selecting stations (radio)
Using station presets .....................196
Using station search ......................196
Sending DTMF tones ......................... 187
Sensors (cleaning instructions) ....... 418
Service see ASSYST PLUS service interval
display
Service interval display
Displaying service messages .........414
Hiding service messages ...............414
Notes ............................................. 414
Service messages ..........................413
Service menu (on-board computer) . 343
Service products Brake fluid ..................................... 479
Capacities ...................................... 476
Coolant (engine) ............................ 479
Engine oil ....................................... 478
Fuel ................................................ 477
Important safety notes ..................475
Refrigerant (air-conditioning
system) .......................................... 479
Washer fluid ................................... 480
Setting a station (radio)
Via manual frequency entry ...........196
Settings
Display ........................................... 127
Menu overview .............................. 111Index19

Locking separately ...........................85
Opening/closing (automatically
from inside) ...................................... 84
Opening/closing (automatically
from outside) ................................... 83
Trunk lid
Display message ............................ 375
Opening/closing .............................. 82
Power closing feature ......................81
Trunk lid opening height
restriction .......................................... 235
Turn signals Display message ............................ 359
Switching on/off ........................... 246
TV
Automatic picture shutoff ..............224
Picture settings .............................. 224
Type identification plate
see Vehicle identification plate
U
Unlocking Emergency unlocking .......................81
From inside the vehicle (central
unlocking button) ............................. 80
USB
see Media Interface
V
Vanity mirror (in sun visor) .............. 392
Vehicle Correct use ...................................... 29
Data acquisition ............................... 30
Display message ............................ 374
Equipment ....................................... 26
Individual settings ..........................343
Limited Warranty ............................. 30
Loading .......................................... 452
Locking (in an emergency) ...............82
Locking (SmartKey) .......................... 73
Lowering ........................................ 429
Maintenance .................................... 27
Parking for a long period ................ 285
Pulling away ................................... 269
Raising ........................................... 426
Reporting problems .........................29
Towing away .................................. 435
Transporting .................................. 437
Unlocking (in an emergency) ...........81
Unlocking (SmartKey) ......................73
Vehicle data ................................... 480
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 480
see Technical data
Vehicle dimensions ........................... 480
Vehicle emergency locking ................ 82
Vehicle identification number see VIN
Vehicle identification plate .............. 473
Vehicle level Active Body Control (ABC) .............305
AIRMATIC ...................................... 303
Display message ............................ 368
Vehicle level (display message) ....... 367
Vehicle tool kit .................................. 424
Video see Video DVD
Video AUX
Setting the picture .........................224
Video DVD
Automatic picture shutoff ..............224
DVD menu ..................................... 228
Fast forward/rewind ...................... 226
Function restrictions ......................225
Interactive content ........................229
Notes on discs ............................... 224
Operation ....................................... 224
Operation using the on-board
computer ....................................... 337
Pause function ............................... 227
Playing conditions .......................... 225
Safety notes .................................. 224
Selecting ........................................ 226
Selecting a film/title ...................... 227
Selecting a scene/chapter ............227
Setting the audio format ................229
Setting the language ......................229
Setting the picture .........................224
Showing/hiding the control menu . 225
Showing/hiding the menu .............226
Stop function ................................. 227
Subtitles ........................................ 229
Switching to ................................... 22524Index

Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:(1)the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair.(2)the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified Mercedes-Benz in writing of the
need for its repair.(3)the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio.
Change of address or change of
ownership
In the event of a change of address, please
send us the "Change of Address Notice"
found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(in the USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (in Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
Introduction27

PRE-SAFE®
(preventative occupant
protection)GWARNING
The PRE-SAFE ®
system reduces the impact of
an accident on vehicle occupants, as long as
their seat belts have been fastened correctly.
Although your vehicle is equipped with a PRE-
SAFE ®
system, the possibility of injury in the
event of an accident cannot be ruled out. You
should therefore always drive carefully and
adapt your driving style to the prevailing road,
weather and traffic conditions.
PRE-SAFE ®
takes preemptive measures to
protect occupants in certain hazardous
situations.
PRE-SAFE ®
intervenes:
R in emergency braking situations, e.g. if BAS
is activated or, in vehicles with DISTRONIC
PLUS, BAS PLUS intervenes powerfully
R in critical driving situations, e.g. when
physical limits are exceed and the vehicle
understeers or oversteers severely
PRE-SAFE ®
takes the following measures
depending on the hazardous situation
detected:
R it adjusts the front-passenger seat if it is in
an unfavorable position.
R the air pressure in the side bolsters of the
seat cushion and seat backrest of the front
active multicontour seats is increased.
R if the vehicle skids, the side windows and
sliding sunroof are closed so that only a
small gap remains.
If the sliding sunroof or a side window is
obstructed during closing, the closing
procedure is stopped. The obstructed sliding
sunroof or side window opens again slightly.
If the hazardous situation passes without
resulting in an accident, all settings made by
PRE-SAFE ®
can be reversed. The air pressure
in the side bolsters on the active multicontour
seat is reduced again.
If the seat belts are not released:XMove the backrest back slightly, but only
when the vehicle is stationary.
The belt pretensioning is reduced and the
locking mechanism is released.GWARNING
Make sure that nobody can become trapped
as you adjust the seat.
! Make sure that there are no objects in the
footwell or behind the seats when resetting
the seats. There is a risk that the seats
and/or the objects could be damaged.
Seat belts
Important safety notes
The use of seat belts and infant and child
restraint systems is required by law in all 50
states, the District of Columbia, the U.S.
territories and all Canadian provinces.
Even where this is not the case, all vehicle
occupants should have their seat belts
fastened when the vehicle is in motion.
i For further information on infants and
children traveling in the vehicle and on
infant and child restraint systems, see
"Children in the vehicle" ( Y page 55).
GWARNING
Always fasten your seat belt before driving off.
Always make sure all of your passengers are
properly restrained. You and your passengers
should always wear seat belts.
Failure to wear and properly fasten and
position your seat belt greatly increases your
risk of injuries and their likely severity in an
accident.
If you are ever in an accident, your injuries can
be considerably more severe without your
seat belt properly buckled. Without your seat
belt buckled, you are much more likely to hit
the interior of the vehicle or be ejected from
it. You can be seriously injured or killed.
Occupant safety51SafetyZ

Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
With the help of the radar sensor system, BAS
PLUS can detect obstacles that are in the
path of your vehicle for an extended period of
time.
At speeds up to approximately
40 mph (70 km/h), BAS PLUS can also detect
stationary obstacles, for example stopped or
parked vehicles.
Should you approach an obstacle and BAS
PLUS has detected a risk of collision, BAS
PLUS calculates the braking force necessary
to avoid a rear-end collision.
R At speeds up to approximately
20 mph(30 km/h) : should you apply the
brakes forcefully, BAS PLUS will
automatically increase the braking force to
a level suitable for the traffic conditions.
R At speeds up to approximately
20 mph(30 km/h) : should you apply the
brakes, BAS PLUS is activated. Braking is
performed as late as possible.
If BAS PLUS demands particularly high
braking force, preventative passenger
protection measures (PRE-SAFE ®
) are
activated simultaneously.XKeep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will work normally again if:
R you release the brake pedal.
R there is no longer any danger of a rear-end
collision.
R no obstacle is detected in front of your
vehicle.
BAS PLUS is then deactivated.
For BAS PLUS to assist you when driving, the
radar sensor system must be switched on and
operational, see "Radar sensor system" in the
index.
GWARNING
BAS PLUS cannot always clearly identify
objects and complex traffic situations. BAS
PLUS cannot intervene in these cases.
There is a risk of an accident. Always pay
careful attention to the traffic situation and be
ready to brake.
In particular, the detection of obstacles can
be impaired if there is:
R dirt on the sensors or anything else
covering the sensors
R snow or heavy rain
R interference by other radar sources
R the possibility of strong radar reflections,
for example in parking garages
R a narrow vehicle traveling in front, e.g. a
motorbike
R a vehicle traveling in front on a different line
GWARNING
BAS PLUS does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R in curves
As a result, BAS PLUS cannot intervene in
critical situations. There is a risk of an
accident. Always pay careful attention to the
traffic situation and be ready to brake.
Following damage to the front end of the
vehicle, have the configuration and operation
of the radar sensors checked at a qualified
specialist workshop. This also applies to
collisions at low speeds where there is no
visible damage to the front of the vehicle.
If BAS PLUS is not available due to a
malfunction in the radar sensor system, the
brake system remains available with full
brake boosting effect and BAS.
Driving safety systems63SafetyZ

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 29).
Correct driver's seat position
Observe the safety guidelines on seat
adjustment ( Y page 93).
XCheck whether you have adjusted seat =
properly.
Electrical seat adjustment ( Y page 94)
When adjusting the seat, make sure:
R you are as far away from the driver's air
bag as possible.
R you are sitting in a normal upright
position.R you can fasten the seat belt properly.
R you have moved the backrest to an
almost vertical position.
R you have set the seat cushion angle so
that your thighs are gently supported.
R you can depress the pedals properly.XCheck whether the head restraint is
adjusted properly ( Y page 95).
When doing so, make sure that you have
adjusted the head restraint so that the back
of your head is supported at eye level by
the center of the head restraint.
Observe the safety guidelines on steering
wheel adjustment ( Y page 98).
XCheck whether steering wheel : is
adjusted properly.
Adjusting the steering wheel electrically
( Y page 98)
When adjusting the steering wheel, make
sure:
R you can hold the steering wheel with your
arms slightly bent.
R you can move your legs freely.
R you can see all the displays in the
instrument cluster clearly.
Observe the safety guidelines for seat belts
( Y page 51).
XCheck whether you have fastened seat
belt ; properly ( Y page 53).
The seat belt should:
R fit snugly across your body
R be routed across the middle of your
shoulder
R be routed in your pelvic area across the
hip jointsXBefore starting off, adjust the rear-view
mirror and the exterior mirrors
( Y page 100) in such a way that you have
a good view of road and traffic conditions.XVehicles with a memory function: save
the seat, steering wheel and exterior mirror
settings ( Y page 102).92Correct driver's seat positionSeats, steering wheel and mirrors

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 29).
Introduction
Operating safety
General notes
GWARNING
Making alterations to electronic components
can cause malfunctions.
Radio, satellite radio, amplifier, DVD changer,
navigation module, phone and voice control
are networked together. If one component is
not functional or if it has been incorrectly
removed/replaced, this could impair the
operation of other components.
This could seriously jeopardize the
operational safety of your vehicle.
We recommend that you always have
maintenance work on electronic components
carried out at an authorized Mercedes-Benz
Center.
GWARNING
In order to avoid distraction which could lead
to an accident, the driver should enter system
settings while the vehicle is at a standstill, and
operate the system only when permitted by
road, weather and traffic conditions.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your car covers a
distance of 44 feet (approximately 14 m) every
second.
COMAND supplies you with information to
help you select your route more easily and
guide you conveniently and safely to your
destination. For safety reasons, we
encourage the driver to stop the vehicle in a
safe place before answering or placing a call,
or consulting the COMAND screen to read
navigational maps, instructions, or
downloaded information.GWARNING
While the navigation system provides
directional assistance, the driver must remain
focused on safe driving behavior, especially
attention to traffic and street signs, and
should utilize the system's audio cues while
driving.
The navigation system does not supply any
information on stop signs, yield signs, traffic
regulations or traffic safety rules. Their
observance always remains in the driver's
personal responsibility. DVD maps do not
cover all areas nor all routes within an area.
i Canada only: This device complies with
RSS-210 of Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause interference,
and
2. this device must accept any interference
received, including interference that may
cause undesired operation of the device.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
i USA only: This device complies with Part
15 of the FCC Rules. Operation is subject
to the following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any interference
received, including interference that may
cause undesired operation.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
106IntroductionCOMAND

COMAND display
Display overview
The COMAND display shows the function currently selected and its associated menus. The
COMAND display is divided into several areas.
The radio display is shown in the example.
:Status bar;To call up the audio menu=Main function bar?Display/selection windowARadio menu barBAir-conditioning function bar
Status bar : shows the current settings for radio and telephone operation.
The main functions navigation, audio, telephone and video feature additional menus. This is
indicated by triangle ;. The following table lists the available menu items.
Main function bar = allows you to call up the desired main function.
In the example, the Audio main function is set to radio mode and display/selection
window ? is active.
Radio menu bar A allows you to operate the radio functions.
The air-conditioning functions can be operated in air-conditioning function bar B.
Menu overview
The table lists the menus available after calling up the main navigation, audio, telephone, video
or system function in the main function bar.
At a glance111COMANDZ

Navigation
Introduction
Safety notes
GWARNING
For safety reasons, only enter a destination
when the vehicle is stationary. When the
vehicle is in motion, a passenger should enter
the destination. Study manual and select
route before driving.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
COMAND calculates the route to the
destination without taking account of the
following:
R Traffic lights
R Stop and right-of-way-signs
R Lane merging
R Parking or stopping prohibited areas
R Other road and traffic rules and regulations
R Narrow bridges
GWARNING
COMAND may give incorrect navigation
commands if the data in the digital map does
not correspond with the actual road/traffic
situation. Digital maps do not cover all areas
nor all routes within an area. For example, if
the traffic routing has been changed or the
direction of a one-way road has been
reversed.
For this reason, you must always observe
applicable road and traffic rules and
regulations during your journey. Road and
traffic rules and regulations always have
priority over the navigation commands
generated by the system.
GWARNING
Navigation announcements are intended to
direct you while driving without diverting your
attention from the road and driving.
Please always use this feature instead of
consulting the map display for directions.
Looking at the icons or map display can
distract you from traffic conditions and
driving, and increase the risk of an accident.
General information
Operational readiness of the navigation
system
The navigation system must determine the
position of the vehicle before first use or
whenever operational status is restored.
Therefore, you may have to drive for a while
before precise route guidance is possible.
GPS reception
Correct functioning of the navigation system
depends, amongst other things, on GPS
reception. In certain situations, GPS
reception may be impaired, there may be
interference or there may be no reception at
all, e.g. in tunnels or parking garages.
Entry restriction
On vehicles for certain countries, there is a
restriction on entering data.
The restriction is active from a vehicle speed
of over approximately 3 mph (5 km/h). As
soon as speed falls below approximately
2 mph (3 km/h), the restriction becomes
inactive.
When the restriction is active, certain entries
cannot be made. This will be indicated by the
fact that certain menu items are grayed out
and cannot be selected.
The following functions, for example, may
therefore not be available while the vehicle is
in motion:
R entering the destination city and street
R entering a destination via the map
R entering points of interest in the vicinity of
a city or via a name search
R editing entries
R using the number keypad for direct entry
Navigation135COMANDZ