power steering MERCEDES-BENZ CL-Class 2012 C216 Owner's Manual

Exterior lights ................................ 418
Gear or selector lever ....................420
Matte finish ................................... 417
Night View Assist Plus ...................419
Notes ............................................. 414
Paint .............................................. 416
Plastic trim .................................... 419
Power washer ................................ 416
Rear view camera .......................... 418
Roof lining ...................................... 421
Seat belt ........................................ 421
Seat cover ..................................... 420
Sensors ......................................... 418
Steering wheel ............................... 420
Tail pipes ....................................... 419
Trim pieces .................................... 420
Washing by hand ........................... 415
Wheels ........................................... 416
Windows ........................................ 417
Wiper blades .................................. 418
Wooden trim .................................. 420
Cargo tie down rings ......................... 390
Car pool lanes .................................... 153
Car wash (care) ................................. 415
Category Satellite radio ................................ 202
CD
Copy protection ............................. 213
Fast forward/fast rewind ...............209
General information .......................213
Inserting ........................................ 204
Mode, switching to ........................205
Multisession .................................. 212
Notes on discs ............................... 213
Operating the player/changer
(on-board computer) ......................337
Pause function ............................... 207
Playback options ........................... 212
Player/changer operation
(COMAND) ..................................... 204
Safety notes .................................. 204
Selecting a media type ..................208
Selecting a track ............................ 208
Sound settings (balance, bass,
fader, treble) .................................. 125
Cell phone
see Mobile phone
Center console ..................................... 36Central locking
Automatic locking feature
(COMAND) ..................................... 234
Locking/unlocking (SmartKey) ........72
Changing bulbs
High-beam headlamps ...................251
Important safety notes ..................250
Overview of bulb types ..................251
Changing direction
Announcement phase ....................151
Change of direction phase .............151
Preparation phase .........................151
Character bar ..................................... 119
Characters Entering ......................................... 120
Entering (address book, phone
book) ............................................. 122
Entering (navigation) ......................119
Child-proof locks
Important safety notes ....................60
Children
In the vehicle ................................... 55
Restraint systems ............................ 55
Child seat
LATCH-type (ISOFIX) child seat
anchors ............................................ 58
Special seat belt retractor ...............57
Top Tether ....................................... 59
Cigarette lighter ................................ 394
Climate control Automatic climate control .............257
COMAND ....................................... 235
Controlling automatically ...............258
Controlling centrally (COMAND) ....237
Cooling with air dehumidification ..258
Cooling with air dehumidification
(COMAND) ..................................... 237
Defrosting the windows .................260
Defrosting the windshield ..............259
Important safety notes ..................256
Indicator lamp ................................ 258
Main menu ..................................... 236
Maximum cooling .......................... 260
Overview of systems ......................256
Problems with cooling with air
dehumidification ............................ 258
Problem with the rear window
defroster ........................................ 260Index7

ProblemPossible causes/consequences and M SolutionsYou have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.XIf necessary, have the locks changed as well.The engine cannot be
started using the
SmartKey.The on-board voltage is too low.XRemove the SmartKey and reinsert it into the ignition lock.XStart the engine within 30 seconds of inserting the SmartKey in
the ignition lock.XRepeat if necessary.
If the engine does not start after several attempts:
XCheck the starter battery and charge it if necessary
( Y page 430).
or
XJump-start the vehicle ( Y page 433).
or
XConsult a qualified specialist workshop.The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.A door is open. Therefore, the SmartKey cannot be detected as
easily.XClose the door and try to start the vehicle again.There is interference from a powerful source of radio waves.XStart your vehicle with the SmartKey in the ignition lock.Doors
Important safety notes
GWARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.Doors79Opening/closingZ

Make sure no one is caught or injured while
the seat is being adjusted.
Even with the SmartKey or SmartKey with
KEYLESS-GO removed from the starter switch
or the SmartKey with KEYLESS-GO removed
from the vehicle, the power seats can be
operated. Therefore, do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury.
! Do not move the front-passenger seat
fully forwards if there are objects in the
parcel net in the front-passenger footwell.
The objects could otherwise be damaged.
You can use the seat switches on the driver's
side to adjust the front-passenger seat.XTo activate/deactivate: press button :.
If the indicator lamp in button : is lit, you
can access the following functions for the
front-passenger seat:
R seat adjustment
R seat heating/ventilation
R memory function
Adjusting the head restraints
Adjusting the head restraint height
electrically
XTo adjust the head restraint height: slide
the switch for head restraint adjustment( Y page 94) up or down in the direction of
the arrow.
Rear seat head restraints
GWARNING
For safety reasons, always drive with the rear
head restraints in the upright position when
the rear seats are occupied.
Keep the area around head restraints clear of
articles (e.g. clothing) to not obstruct the
folding operation of the head restraints.
GWARNING
For your protection, drive only with properly
positioned head restraints.
Adjust the head restraint in such a way that it
is as close to the head as possible and the
center of the head restraint supports the back
of the head at eye level. This will reduce the
potential for injury to the head and neck in the
event of an accident or similar situation.
With a rear seat occupied, make sure to move
the respective head restraint up from the
lowest non-use position and have the
occupant adjust the head restraint properly.
Do not drive the vehicle without the seat head
restraints installed when the rear seats are
occupied. Head restraints are intended to
help reduce injuries during an accident.
GWARNING
Make sure the rear seat head restraints
engage when placing them upright manually.
Otherwise their protective function cannot be
ensured.
The back of the head will not be supported in
the event of a collision. That could cause
serious or even fatal injuries. Rear seat
occupants can be seriously injured or killed.
Seats95Seats, steering wheel and mirrorsZ

Problems with fuel and the fuel tankProblemPossible causes/consequences and M SolutionsFuel is leaking from the
vehicle.GRisk of explosion or fire
The fuel line or the fuel tank is defective.
XTurn the SmartKey to position 0(Y page 267) in the ignition lock
immediately and remove it.XDo not restart the engine under any circumstances.XConsult a qualified specialist workshop.The fuel filler flap
cannot be opened.The fuel filler flap is not unlocked.
or
The SmartKey battery is discharged.XUnlock the vehicle ( Y page 72).
or
XUnlock the vehicle using the mechanical key ( Y page 75).The fuel filler flap is unlocked, but the opening mechanism is
jammed.XConsult a qualified specialist workshop.Parking
Important safety notes
GWARNING
Do not park this vehicle in areas where
combustible materials can come into contact
with the hot exhaust system. Combustible
materials, such as grass, hay or leaves could
be ignited by the hot exhaust system and
cause a vehicle fire. Do not park the vehicle
on dry grassland or harvested grain fields.
Unintended vehicle movement can cause
serious personal injury or damage to the
vehicle or the vehicle drivetrain. To reduce
such risks, always do the following before
turning off the engine and leaving the vehicle:
R keep your right foot on the brake pedal.
R engage the electric parking brake.
R shift the automatic transmission into park
position P.
R slowly release the brake pedal.
Rwhen parked on an incline, always turn the
front wheels towards the road curb.
R turn the SmartKey in the ignition lock to
position 0 and remove the SmartKey from
the ignition lock, or press the KEYLESS-GO
Start/Stop button.
R take the SmartKey with you and lock the
vehicle when leaving.
Switching off the engine
Important safety notes
GWARNING
Do not turn off the engine before the vehicle
has come to a complete stop. With the engine
not running, there is no power assistance for
the brake and steering systems. In this case,
it is important to keep in mind that a
considerably higher degree of effort is
necessary to brake and steer the vehicle.
Parking283Driving and parkingZ

If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as
a result of lack of use.XVisit a qualified specialist workshop and
seek advice.
Driving tips
General driving tips
Important safety notes
GWARNING
Always remember that you must concentrate
primarily on driving the vehicle. The driver's
concentration must always be directed
primarily at road traffic. For your own safety
and that of others, we recommend that you
stop the vehicle at a safe place and in
accordance with the traffic conditions before
making or accepting a phone call.
Comply with all legal requirements if you use
the telephone while driving. Use the hands-
free system and only use the telephone when
road, weather and traffic conditions permit. In
some jurisdictions, it is forbidden for drivers
to use mobile phones while driving.
Only operate COMAND (Cockpit Management
and Data System) in compliance with all legal
requirements and when the road, weather and
traffic conditions permit. You may otherwise
not be able to observe the traffic conditions,
endangering yourself and others.
Remember that your vehicle covers a distance
of 44 feet (approximately 14 m) a second
when it is traveling at only 30 mph
(approximately 50 km/h).
Drive sensibly – save fuel
Observe the following tips to save fuel:
XThe tires should always be inflated to the
recommended tire pressure.XRemove unnecessary loads.XRemove roof racks when they are not
needed.XWarm up the engine at low engine speeds.XAvoid frequent acceleration or braking.XHave all maintenance work carried out as
indicated by the service intervals in the
Service Booklet or by the service interval
display.
Fuel consumption also increases when
driving in cold weather, in stop-and-go traffic
and in mountainous terrain.
Drinking and driving
GWARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility of a serious or even fatal
accident are greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Pedals
GWARNING
Make sure absolutely no objects are
obstructing the pedals' range of movement.
Keep the driver's footwell clear of all
obstacles. If there are any floormats or
carpets in the footwell, make sure that the
pedals still have sufficient clearance.
During sudden driving or braking maneuvers,
the objects could get caught between the
pedals. You could then no longer brake or
accelerate. This could lead to accidents and
injury.
Rolling with the engine switched off
GWARNING
There is no power assistance for the steering
and the brake when the engine is not running.
286Driving tipsDriving and parking

recommend that you review the following
information carefully before operating the
system.GWARNING
When DISTRONIC brakes, the brake pedal is
pulled back (i.e. operated automatically). The
area around the pedal must not be blocked by
obstacles:
R do not place any objects in the footwell.
R ensure that floormats and carpets are fixed
securely. In particular, do not place several
floormats on top of one another.
R do not place your foot under the brake
pedal, as it could become trapped.
Non-compliance could lead you to cause an
accident in which you and/or others could be
seriously injured.
GWARNING
The DISTRONIC PLUS is a convenience
system. Its speed adjustment reduction
capability is intended to make cruise control
more effective and usable when traffic speeds
vary. It is not however, intended to, nor does
it, replace the need for extreme care.
The responsibility for the vehicle's speed,
distance to the preceding vehicle and, most
importantly, brake operation to ensure a safe
stopping distance, always remains with the
driver.
The DISTRONIC PLUS cannot take street and
traffic conditions into account.
Complex driving situations are not always
fully recognized by the DISTRONIC PLUS. This
could result in wrong or missing distance
warnings.
If you want DISTRONIC PLUS to assist you,
the radar sensor system must be activated
( Y page 344) and operational.
If there is no vehicle driving in front of you,
DISTRONIC PLUS functions like cruise
control at a speed range between 20 mph
(Canada: 30 km/h) and 120 mph
(Canada: 200 km/h). If a vehicle is driving in
front of you, it functions at a speed range
between 0 mph (0 km/h) and 120 mph
(Canada: 200 km/h).
Do not use DISTRONIC PLUS while driving on
roads with steep gradients.
As DISTRONIC PLUS transmits radar waves,
it can resemble the radar detectors of the
responsible authorities. You can refer to the
applicable section in the Operator's Manual if
there are any questions concerning this.
i USA only:
This device has been approved by the FCC
as a “Vehicular Radar System”. The radar
sensor is intended for use in an automotive
radar system only. Removal, tampering, or
altering of the device will void any
warranties, and is not permitted by the
FCC. Do not tamper with, alter, or use in
any non-approved way.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.GWARNING
The DISTRONIC PLUS adaptive cruise control
is not a substitute for active driving
involvement. It does not react to pedestrians
or on stationary objects, nor does it recognize
or predict the curvature and lane layout or the
movement of preceding vehicles. The
DISTRONIC PLUS can only apply a maximum
of 40% of the vehicle's braking power.
The DISTRONIC PLUS may not detect narrow
vehicles possibly driving in front of you, such
as motorcycles and vehicles driving in an
offset formation.
It is the driver's responsibility at all times to
be attentive to the road, weather and traffic
conditions. Additionally, the driver must
provide the steering, braking and other driving
inputs necessary to remain in control of the
vehicle.
High-frequency sources such as toll stations,
speed measuring systems etc. can cause the
DISTRONIC PLUS system to temporarily
cease functioning.
Driving systems293Driving and parkingZ

Display messagesPossible causes/consequences and M SolutionsD
Power Steering
Malfunction See
Oper. ManualGRisk of accident
The power steering is malfunctioning.
You will need to use more force to steer.
XCheck whether you are able to apply the extra force required.XIf you are able to steer safely: carefully drive on to a qualified
specialist workshop.XIf you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop.¥
Check Washer FluidThe washer fluid level in the washer fluid reservoir has dropped
below the minimum.XAdd washer fluid ( Y page 412).
SmartKey
Display messagesPossible causes/consequences and M SolutionsÂ
Key Does Not
Belong to VehicleYou have put the wrong SmartKey in the ignition lock.XUse the correct SmartKey.Â
Take Your Key From
IgnitionThe SmartKey is in the ignition lock.XRemove the SmartKey.Â
Obtain a New KeyThe SmartKey needs to be replaced.XVisit a qualified specialist workshop.Â
Replace Key BatteryThe batteries of the KEYLESS-GO key are discharged.XChange the batteries ( Y page 76).Â
Don't Forget Your
KeyThe display message is shown for a maximum of 60 seconds and
is only a reminder.
You have opened the driver's door with the engine switched off.
The KEYLESS-GO key is not in the ignition lock.XRemember to take the KEYLESS-GO key with you when you
leave the vehicle.376Display messagesOn-board computer and displays

XTo re-install the insert: press insert =
into the holder until it engages.XTo close: press cover : briefly at the
front.
The cover moves back.
Cigarette lighter
GWARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could:
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts.
GWARNING
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
Make sure any children traveling with you do
not injure themselves or start a fire with the
hot cigarette lighter.
XTurn the SmartKey to position 2 in the
ignition lock.XTo open: slide cover : forwards until it
engages.XPress in cigarette lighter ;.
Cigarette lighter ; will pop out
automatically when the heating element is
red-hot.XTo close: press cover : briefly at the
front.
The cover moves back.
12 V sockets
Points to observe before use
The sockets can be used for accessories, e.g.
lamps or mobile phone chargers with a
maximum current draw of 180 W (15 A).
If you use the sockets for long periods when
the engine is switched off, the battery may
discharge.
XTurn the SmartKey to position 1 in the
ignition lock.
i An emergency cut-out ensures that the
on-board voltage does not drop too low. If
the on-board voltage is too low, the power
to the sockets is automatically cut. This
ensures that there is sufficient power to
start the engine.
394FeaturesStowing and features

Towing and tow-starting
Important safety notes
GWARNING
If you tow the vehicle, you must use a rigid
towing bar if:
R the engine is not running.
R there is a brake system malfunction.
R there is a malfunction in the power supply
or the vehicle's electrical system.
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximum force.
Before towing away, make sure that the
steering can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.
GWARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
It is better to have the vehicle transported
than to have it towed.
! You may only tow the vehicle a maximum
distance of 30 miles (50 km). A towing
speed of 30 mph (50 km/h) must not be
exceeded.
For towing distances over 30 miles
(50 km), the vehicle must loaded onto a
transporter.
! Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop
button. Otherwise, the automatic
transmission may shift to position P when
the driver's or front-passenger door are
opened, which could lead to damage to the
transmission.
The automatic transmission must be in
position N when the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2 in
the ignition lock
R cannot shift the automatic transmission to
position N
i Before the vehicle is towed, switch off the
automatic locking feature ( Y page 234).
You could otherwise be locked out when
pushing or towing the vehicle.
Installing/removing the towing eye
Installing the towing eye
XRemove the towing eye from the vehicle
tool kit ( Y page 424).GWARNING
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover.
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, under the covers.
Towing and tow-starting435Breakdown assistanceZ

XPress the mark on cover : inwards in the
direction of the arrow.XTake cover : off the opening.XScrew the towing eye in clockwise to the
stop and tighten it.
Removing the towing eye
XLoosen the towing eye and unscrew it.XAttach cover : to the bumper and press
until it engages.XPlace the towing eye in the vehicle tool kit.
Towing the vehicle with the rear axle
raised
Only possible on vehicles without
4MATIC.
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions ( Y page 435).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could
otherwise damage the brake system.
XSwitch on the hazard warning lamps
( Y page 247).XTurn the SmartKey to position 0 in the
ignition lock and remove the SmartKey
from the ignition lock.XWhen leaving the vehicle, take the
SmartKey or the KEYLESS-GO key with you.
Towing a vehicle with both axles on
the ground
When having your vehicle towed, observe the
important safety notes ( Y page 435).
GWARNING
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will then need
much more effort to brake and steer the
vehicle. Adapt your style of driving
accordingly.
The automatic transmission automatically
shifts to position P when you open the driver's
or front-passenger door or when you remove
the SmartKey from the ignition lock. In order
to ensure that the automatic transmission
stays in position N when towing the vehicle,
you must observe the following points:
XMake sure that the vehicle is stationary and
the SmartKey in the ignition lock is in
position 0.XTurn the SmartKey to position 2 in the
ignition lock.
On vehicles with KEYLESS-GO, use the key
instead of the Start/Stop button
( Y page 267).XDepress and hold the brake pedal.XShift the automatic transmission to
position N.XRelease the brake pedal.XRelease the electric parking brake.XLeave the SmartKey in position 2 in the
ignition lock.436Towing and tow-startingBreakdown assistance