service interval MERCEDES-BENZ CL-Class 2012 C216 Owner's Manual

1, 2, 3 ...
12 V socket see Sockets
4ETS
see ETS/4ETS (Electronic
Traction System)
4MATIC (permanent four-wheel
drive) .................................................. 306
4MATIC off-road system ................... 306
A
ABC see Active Body Control (ABC)
ABS (Anti-lock Braking System)
Display message ............................ 347
Function/notes ................................ 62
Important safety notes ....................62
Warning lamp ................................. 380
Activating/deactivating cooling
with air dehumidification ................. 258
Activating/deactivating Night
View Assist Plus Without spotlight function .............319
With spotlight function ................... 318
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 343
Display message ............................ 369
Function/information ....................321
Active Body Control (ABC)
Display message ............................ 368
Function/notes ............................. 305
Active Driving Assistance package . 321
Active Lane Keeping Assist Activating/deactivating (on-
board computer) ............................ 343
Display message ............................ 369
Function/information ....................324
Active Light System
Display message ............................ 361
Active multicontour seat ............ 97, 241
Active service system PLUS see ASSYST PLUS service interval
display
ADAPTIVE BRAKE ................................. 66
Adaptive Damping System (ADS) ..... 304
Adaptive Highbeam Assist
Display message ............................ 362
Function/notes ............................. 248
Switching on/off (on-board
computer) ...................................... 344
Additional speedometer ................... 344
Additives (engine oil) ........................ 478
Address Entering (example) .........................138
see Address book
Address book
Calling up ....................................... 189
Connecting a call ........................... 192
Creating an entry ........................... 190
Deleting an entry ........................... 191
Entering characters .......................122
Entry as a home address ...............162
Importing contacts ........................188
Introduction ................................... 187
Starting route guidance .................192
Voice tag ....................................... 192
Air bags
Display message ............................ 357
Front air bag (driver, front
passenger) ....................................... 44
Important safety notes ....................42
Knee bag .......................................... 44
PASSENGER AIRBAG OFF
indicator lamp .................................. 46
Safety guidelines ............................. 41
Side impact air bag ..........................45
Window curtain air bag ....................46
Air-conditioning system
see Climate control
Air distribution
Setting ........................................... 259
Setting (COMAND) .........................236
Airflow
Setting ........................................... 259
Setting (COMAND) .........................236
AIRMATIC
Display message ............................ 367
Function/notes ............................. 303
Air pressure
see Tire pressure
Air vents
Glove box ....................................... 263
Important safety notes ..................2614Index

Rear ............................................... 263
Setting ........................................... 261
Setting the center air vents ...........262
Setting the side air vents ...............262
Stowage compartment ..................262
Alarm system
see ATA (Anti-Theft Alarm system)
Alertness Assistant
see ATTENTION ASSIST
Alternative route ............................... 155
Ambient light setting (COMAND) ..... 233
AMG menu (on-board computer) ..... 337
Anti-lock Braking System see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Anti-theft system
ATA (Anti-Theft Alarm system) .........68
Ashtray ............................................... 393
Assistance menu (on-board
computer) .......................................... 341
ASSYST PLUS see ASSYST PLUS service interval
display
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................68
Function ........................................... 68
Switching off the alarm ....................68
ATTENTION ASSIST
Activating/deactivating .................342
Display message ............................ 366
Function/notes ............................. 316
Audio
Radio mode ................................... 195
Audio database
see MUSIC REGISTER
Audio DVD
Mode, switching to ........................205
Pause function ............................... 207
Playback options ........................... 212
Safety notes .................................. 204
Setting the audio format ................211
Stop function ................................. 207
Audio format, setting
Audio DVD ..................................... 211
Video DVD ..................................... 229
Audio menu (on-board computer) .... 336Authorized Mercedes-Benz Center
see Qualified specialist workshop
AUTO lights
Display message ............................ 361
see Lights
Automatic engine start (ECO start/
stop function) .................................... 271
Automatic engine switch-off (ECO
start/stop function) .......................... 270
Automatic headlamp mode .............. 245
Automatic transmission Automatic drive program ...............277
Changing gear ............................... 276
DIRECT SELECT lever .....................273
Display message ............................ 374
Driving tips .................................... 276
Emergency running mode ..............280
Kickdown ....................................... 276
Manual drive program ....................279
Problem (malfunction) ...................280
Program selector button ................277
Pulling away ................................... 269
Shift ranges ................................... 278
Starting the engine ........................268
Steering wheel paddle shifters ......277
Transmission position display ........275
Transmission positions ..................275
Automatic transmission
emergency mode ............................... 280
Autostore ........................................... 197
see Station memory (radio)
AUX (audio)
Notes/socket ................................ 223
Switching to ................................... 223
AUX (video)
Setting the picture .........................224
Setting the volume and sound .......230
Showing/hiding the menu .............230
Switching to ................................... 230
B
Back button ....................................... 109
Back support see Lumbar support
Bag hook ............................................ 391
Balance, adjusting ............................. 125
BAS (Brake Assist System) ................. 62
Index5

Daytime running lampsDisplay message ............................ 361
Switching on/off (on-board
computer) ...................................... 343
Switching on/off (switch) ..............245
Delayed switch-off
Exterior lighting (COMAND) ...........233
Interior lighting (COMAND) ............233
Destination (navigation)
Displaying information ...................156
Entering a destination by address .. 138
Entering a destination using the
map ............................................... 144
Entering an intermediate stop .......145
Entering a point of interest ............147
Saving ............................................ 163
Selecting from the destination
memory ......................................... 143
Selecting from the list of last
destinations ................................... 143
Destination memory (navigation)
Deleting an entry ........................... 165
Entering/saving your home
address .......................................... 141
Previous destinations ....................165
Dialing a number (telephone) ........... 184
Digital speedometer ......................... 334
Digital TV see TV
DIRECT SELECT lever
see Automatic transmission
Display
Selecting the design ......................127
Settings ......................................... 127
Display (cleaning instructions) ........ 419
Displaying the arrival time ............... 156
Displaying the distance to the
destination ......................................... 156
Display messages Calling up (on-board computer) .....346
Driving systems ............................. 366
Engine ............................................ 362
General notes ................................ 346
Hiding (on-board computer) ...........346
Lights ............................................. 359
Safety systems .............................. 347
Service interval display ..................413
SmartKey ....................................... 376Tires ............................................... 372
Vehicle ........................................... 374
Distance
see Navigation, route overview
Distance display (on-board
computer) .......................................... 341
Distance recorder ............................. 334
see Odometer
see Trip odometer
Distance warning (warning lamp) .... 385
DISTRONIC PLUS Deactivating ................................... 300
Display message ............................ 370
Displays in the multifunction
display ........................................... 299
Driving tips .................................... 300
Function/notes ............................. 292
Important safety notes ..................292
Setting the specified minimum
distance ......................................... 298
Warning lamp ................................. 385
Dolby Digital ...................................... 126
Doors Automatic locking (switch) ............... 81
Central locking/unlocking
(SmartKey) ....................................... 72
Control panel ................................... 38
Display message ............................ 375
Emergency locking ........................... 82
Emergency unlocking .......................81
Important safety notes ....................79
Opening (from inside) ......................80
Power closing feature ......................81
Drinking and driving ......................... 286
Drinks holder see Cup holder
Drive program
Automatic ...................................... 277
Manual ........................................... 279
Driver's door
see Doors
Driver's seat
see Seats
Driving abroad
Mercedes-Benz Service .................414
Symmetrical low beam ..................244Index9

Light switch ................................... 244
Low-beam headlamps ....................245
Parking lamps ................................ 244
Rear fog lamp ................................ 246
Switching Adaptive Highbeam
Assist on/off ................................. 344
Switching the daytime running
lamps on/off (on-board
computer) ...................................... 343
Switching the daytime running
lamps on/off (switch) ....................245
Turn signals ................................... 246
see Changing bulbs
see Interior lighting
Light sensor (display message) ....... 361
LIM indicator lamp Cruise control ................................ 291
DISTRONIC PLUS ........................... 295
Loading guidelines ............................ 388
Locator lighting setting (COMAND) . 234
Locking see Central locking
Locking (doors)
Automatic ........................................ 81
Emergency locking ........................... 82
From inside (central locking
button) ............................................. 80
Locking centrally
see Central locking
Locking verification signal (on-
board computer) ............................... 344
Logic 7 ®
(Harman Kardon ®
surround sound system) see 3D sound (Harman Kardon ®
surround sound system)
Low-beam headlamps
Display message ............................ 359
Setting for driving abroad
(symmetrical) ................................. 244
Switching on/off ........................... 245
Lubricant additives
see Additives
Lumbar support
Adjusting ......................................... 97
Lumbar support (COMAND) .............. 238M
M+S tires ............................................ 444
Maintenance see ASSYST PLUS service interval
display
Malfunction message
see Display messages
Malfunctions relevant to safety
Reporting ......................................... 29
Map (navigation)
Adjusting the scale ........................166
Arrival time/distance to the
destination ..................................... 169
City model ..................................... 170
Display ........................................... 168
Geo-coordinate display ..................170
Heading ......................................... 168
Information in the display ..............169
Map settings .................................. 166
Moving ........................................... 167
North orientation ........................... 168
Notes ............................................. 166
Point of interest symbols ...............168
Road display .................................. 169
Saving the crosshair position .........167
Setting to the vehicle destination ..167
Topographical map ........................170
Map display (also see navigation)
Traffic reports ................................ 158
Massage function (PULSE) ............... 241
Matte finish (cleaning
instructions) ...................................... 417
mbrace Automatic retrieval of vehicle data
(service due date) ..........................401
Call priority .................................... 399
Display message ............................ 354
Downloading destinations
(COMAND) ..................................... 399
Emergency call .............................. 396
Important safety notes ..................395
Locating a stolen vehicle ...............402
MB info call button ........................398
Remote vehicle locking ..................401
Roadside Assistance button ..........397
Search & Send ............................... 400
Self-test ......................................... 39614Index

Destination reached ......................154
Lane recommendations .................152
Off-road ......................................... 157
Traffic reports ................................ 158
Route guidance (navigation) ............ 335
Route guidance (on-board
computer) .......................................... 335
Route information see Dynamic route guidance/TMC
S
Safety Children in the vehicle .....................55
Child restraint systems ....................55
Occupant Classification System
(OCS) ............................................... 46
Overview of occupant safety
systems ........................................... 40
Safety notes
Audio CD/DVD and MP3 mode .....204
Operating safety ............................ 106
Video DVD mode ........................... 224
Safety systems
see Driving safety systems
SatRadio ............................................. 200
Displaying information ...................204
Registering .................................... 201
Selecting a category ......................202
Screen
see Display
SD memory card
Loading .......................................... 205
Seat belts
Automatic comfort-fit feature ..........55
Belt force limiters ............................ 55
Cleaning ......................................... 421
Correct usage .................................. 52
Emergency Tensioning Devices ........ 55
Fastening ......................................... 53
Important safety guidelines .............51
Releasing ......................................... 54
Safety guidelines ............................. 41
Special seat belt retractor ...............57
Warning lamp ................................. 378
Warning lamp (function) ................... 54
Seats
Active multicontour seat .......... 97, 241
Adjusting (electrically) .....................94
Adjusting lumbar support ................97
Adjusting the head restraint ............95
Cleaning the cover .........................420
Correct driver's seat position ........... 92
Folding the backrests forward/
back ................................................. 96
Important safety notes ....................93
Multicontour seat ............................ 97
Seat backrest display message .....375
Seat heating problem ......................98
Seat ventilation problem ..................98
Selecting (COMAND) .....................239
Storing settings (memory
function) ........................................ 102
Switching seat heating on/off .........97
Switching seat ventilation on/off ....98
Selecting stations (radio)
Using station presets .....................196
Using station search ......................196
Sending DTMF tones ......................... 187
Sensors (cleaning instructions) ....... 418
Service see ASSYST PLUS service interval
display
Service interval display
Displaying service messages .........414
Hiding service messages ...............414
Notes ............................................. 414
Service messages ..........................413
Service menu (on-board computer) . 343
Service products Brake fluid ..................................... 479
Capacities ...................................... 476
Coolant (engine) ............................ 479
Engine oil ....................................... 478
Fuel ................................................ 477
Important safety notes ..................475
Refrigerant (air-conditioning
system) .......................................... 479
Washer fluid ................................... 480
Setting a station (radio)
Via manual frequency entry ...........196
Settings
Display ........................................... 127
Menu overview .............................. 111Index19

Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:(1)the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair.(2)the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified Mercedes-Benz in writing of the
need for its repair.(3)the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio.
Change of address or change of
ownership
In the event of a change of address, please
send us the "Change of Address Notice"
found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(in the USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (in Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
Introduction27

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 29).
Overview of climate control systems
Important safety notes
GWARNING
Severe conditions (e.g. strong air pollution)
may require replacement of the filter before
its scheduled replacement interval. A clogged
filter will reduce the air volume to the interior
and the windows could fog up, impairing
visibility and endangering you and others.
Have a blocked filter replaced at a Mercedes-
Benz Center as soon as possible.
GWARNING
Follow the recommended settings for heating
and cooling given on the following pages.
Otherwise, the windows could fog up,
impairing visibility and endangering you and
others.
The automatic climate control controls the
temperature and the humidity in the vehicle
interior and filters undesirable substances
from the air.
The automatic climate control is only
operational when the engine is running 13
.
Optimum operation is only achieved when
you drive with the side windows and the
sliding sunroof closed.
You can also set some automatic climate
control functions via COMAND (Y page 235).
i Ventilate the vehicle for a brief period
during warm weather, e.g. using the
convenience opening feature ( Y page 87).
This will speed up the cooling process and
the desired vehicle interior temperature
will be reached more quickly.
i The integrated filter can filter out most
particles of dust and completely filters out
pollen. A clogged filter reduces the amount
of air supplied to the vehicle interior. For
this reason, you should always observe the
interval for replacing the filter, which is
specified in the Service Booklet. As it
depends on environmental conditions, e.g.
heavy air pollution, the interval may be
shorter than stated in the Service Booklet.
i It is possible that the blower may be
activated automatically 40 minutes after
the SmartKey is removed. The vehicle is
then ventilated for 30 minutes to dry the
air-conditioning system.13 The residual heat function can only be activated/deactivated if the ignition is switched off.256Overview of climate control systemsClimate control

If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as
a result of lack of use.XVisit a qualified specialist workshop and
seek advice.
Driving tips
General driving tips
Important safety notes
GWARNING
Always remember that you must concentrate
primarily on driving the vehicle. The driver's
concentration must always be directed
primarily at road traffic. For your own safety
and that of others, we recommend that you
stop the vehicle at a safe place and in
accordance with the traffic conditions before
making or accepting a phone call.
Comply with all legal requirements if you use
the telephone while driving. Use the hands-
free system and only use the telephone when
road, weather and traffic conditions permit. In
some jurisdictions, it is forbidden for drivers
to use mobile phones while driving.
Only operate COMAND (Cockpit Management
and Data System) in compliance with all legal
requirements and when the road, weather and
traffic conditions permit. You may otherwise
not be able to observe the traffic conditions,
endangering yourself and others.
Remember that your vehicle covers a distance
of 44 feet (approximately 14 m) a second
when it is traveling at only 30 mph
(approximately 50 km/h).
Drive sensibly – save fuel
Observe the following tips to save fuel:
XThe tires should always be inflated to the
recommended tire pressure.XRemove unnecessary loads.XRemove roof racks when they are not
needed.XWarm up the engine at low engine speeds.XAvoid frequent acceleration or braking.XHave all maintenance work carried out as
indicated by the service intervals in the
Service Booklet or by the service interval
display.
Fuel consumption also increases when
driving in cold weather, in stop-and-go traffic
and in mountainous terrain.
Drinking and driving
GWARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility of a serious or even fatal
accident are greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Pedals
GWARNING
Make sure absolutely no objects are
obstructing the pedals' range of movement.
Keep the driver's footwell clear of all
obstacles. If there are any floormats or
carpets in the footwell, make sure that the
pedals still have sufficient clearance.
During sudden driving or braking maneuvers,
the objects could get caught between the
pedals. You could then no longer brake or
accelerate. This could lead to accidents and
injury.
Rolling with the engine switched off
GWARNING
There is no power assistance for the steering
and the brake when the engine is not running.
286Driving tipsDriving and parking

Steering and braking requires significantly
more effort and you could lose control of the
vehicle and cause an accident as a result.
Do not turn off the engine while the vehicle is
in motion.
Exhaust checkGWARNING
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do not run the engine in confined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one
window fully open at all times.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency
when they are maintained exactly in
accordance with the manufacturer's
specifications. For this reason, all work on the
engine must be carried out only by qualified
and authorized Mercedes-Benz technicians.
The engine settings must not be changed in
any circumstances. Furthermore, all specific
service work must be carried out at regular
intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Service Booklet.
Brakes
Important safety notes
GWARNING
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of loss of control.GWARNING
Make sure that you do not endanger other
road users when you apply the brakes.
Downhill gradients
! On long and steep gradients, you must
reduce the load on the brakes by shifting
early to a lower gear. This allows you to take
advantage of the engine braking effect and
helps avoid overheating and excessive
wear of the brakes.
When you take advantage of the engine
braking effect, a drive wheel may not turn
for some time, e.g. on a slippery road
surface. This could cause damage to the
drive train. This type of damage is not
covered by the Mercedes-Benz warranty.
Heavy and light loads
GWARNING
Depressing the brake pedal constantly results
in excessive and premature wear to the brake
pads.
It may also cause the brakes to overheat,
seriously impairing their effectiveness. It may
then not be possible to stop the vehicle in
sufficient time to avoid an accident.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately, but
drive on for a short while. This allows the
airflow to cool the brakes more quickly.
Wet roads
GWARNING
After driving in heavy rain for some time
without applying the brakes or through water
deep enough to wet brake components, the
first braking action may be somewhat
reduced. You have to depress the brake pedal
Driving tips287Driving and parkingZ

XPress the a button to confirm.XTo activate/deactivate: press a
again.
Switching Adaptive Highbeam Assist
on/off
XPress the = or ; button on the
steering wheel to select the Settings
menu.XPress the : or 9 button to select
Adapt. High-beam Asst. .XPress the a button to confirm.XTo activate/deactivate: press a
again.
Switching the additional speedometer
on or off
An additional digital speedometer can be
shown in the multifunction display.
Vehicles with a kilometer speedometer: the
digital speedometer has mph units.
Vehicles with a miles speedometer: the digital
speedometer has km/h units.
XPress the = or ; button on the
steering wheel to select the Settings
menu.XPress 9 or : to select Add.
Speedometer .XPress the a button to confirm.XPress the a button to save the setting.
Selecting the unit of measurement for
distance
The Display Unit Speed-/Odometer:
function allows you to choose whether
certain displays appear in kilometers or miles.
The selected unit of measurement for
distance applies to:
R the analog speedometer
R the digital speedometer in the Trip menu
R the odometer and the trip odometer
R the trip computer
R
the navigation instruction in the Navi menu
R DISTRONIC PLUS
R ASSYST PLUS service interval display
The digital speedometer shows alternative
speed units ( Y page 344).XPress the = or ; button on the
steering wheel to select the Settings
menu.XPress the 9 or : button to select
Units .XPress the a button to confirm.XPress the a button to save the setting.
The unit switches between km/h and mph.
Activating/deactivating the acoustic
locking verification signal
If you activate the Acoustic Lock Feedb.
function, an audible signal sounds depending
on the vehicle's date of manufacture:
R when locking
or
R once when unlocking and three times when
locking
XPress the = or ; button on the
steering wheel to select the Settings
menu.XPress the 9 or : button to select
Acoustic Lock Feedb.XPress the a button to confirm.XTo activate/deactivate: press a
again.
Activating/deactivating the radar
sensor system
The following systems are switched off when
the radar sensor system is deactivated:
R DISTRONIC PLUS ( Y page 292)
R BAS PLUS ( Y page 62)
R PRE-SAFE ®
Brake ( Y page 66)
R Active Blind Spot Assist ( Y page 321)
344Menus and submenusOn-board computer and displays