power steering MERCEDES-BENZ CL-Class 2014 C217 Owner's Manual

Car
see Vehicle
Care
Carpet s.......................................... 433
Car wash ........................................ 427
Display ........................................... 431
Exterior lights ................................ 430
Gea rors electo rlever .................... 433
Interior ........................................... 431
Matte finish ................................... 429
Nigh tView Assist Plus ...................432
Notes ............................................. 427
Paint .............................................. 429
Plastic trim .................................... 432
Power washer ................................ 428
Rea rview camera .......................... 431
Roof lining ...................................... 433
Seat bel t........................................ 433
Seat cover ..................................... 433
Sensors ......................................... 431
Steering wheel ............................... 433
Tai lpipes ....................................... 431
Trim pieces .................................... 433
Washing by hand ........................... 428
Wheels ........................................... 429
Windows ........................................ 430
Wiper blades .................................. 430
Wooden trim .................................. 433
Cargo tie down rings .........................402
Car pool lanes .................................... 157
Car wash (care) ................................. 427
Category Satellite radio ................................ 206
CD
Cop yprotection ............................. 218
Fast forward/fast rewind ...............214
General information .......................218
Inserting ........................................ 209
Mode ,switchin gto........................ 210
Multisession .................................. 217
Notes on discs ............................... 218
Operating the player/changer
(on-board computer) ......................343
Pause function ............................... 211
Playback options ........................... 216
Player/change roperation
(COMAND )..................................... 209
Safety notes .................................. 209Selecting
amedia type .................. 212
Selecting atrack ............................ 213
Sound settings (balance, bass,
fader, treble ).................................. 128
Cell phone
see Mobile phone
Center console ..................................... 39
Central locking Automatic locking feature
(COMAND) ..................................... 239
SmartKey ......................................... 74
Changing bulbs
High-beam headlamps ...................257
Important safety notes ..................256
Overview of bul btypes .................. 257
Changing direction
Announcement phase ....................154
Change of direction phase .............155
Preparation phase .........................154
Changing the programming
SmartKey ......................................... 77
Character bar ..................................... 122
Characters Entering ......................................... 123
Entering (address book, phone
book) ............................................. 125
Entering (navigation) ......................122
Child-proof locks
Important safety notes ....................63
Children
In the vehicle ................................... 59
Restraint systems ............................ 59
Child seat
LATCH-type (ISOFIX) child seat
anchors ............................................ 62
Specia lseat belt retractor ...............61
Top Tether ....................................... 63
Cigarette lighter ................................ 406
Cleaning Mirro rturn signal ........................... 431
Climate control
Automatic climate control .............263
COMAND ....................................... 239
Controlling automatically ...............264
Controlling centrally (COMAND) ....242
Cooling with aird ehumidification..264
Cooling with aird ehumidification
(COMAND )..................................... 241 Index
7

Problem Possible causes/consequences and
M Solutions
The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X
Remove the SmartKey and re-insert it into the ignition lock.
X Start the engine within 30 seconds of inserting the SmartKey in
the ignition lock.
X Repeatifn ecessary.
If the engine does not start after several attempts:
X Check the starter battery and charge it if necessary .
or
X Jump-start the vehicle .
or
X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. Ad
oor is open. Therefore, the SmartKey cannot be detected as
easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. Achild's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function. If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts. G
WARNING
Do not carry heavy or hard objects in the
passenger compartmentu nless they are
firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of:
R strong braking maneuvers
R sudden changes of direction
R an accident Doors
81Opening and closing Z

Make sure no one is caught or injured while
the seat is being adjusted.
Even with the SmartKey or SmartKey with
KEYLESS-GO removed from the starter switch
or the SmartKey with KEYLESS-GO removed
from the vehicle, the power seats can be
operated. Therefore, do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. Achild's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury.
! Do not move the front-passenger seat
fully forwards if there are objects in the
parcel net in the front-passenger footwell.
The objects could otherwise be damaged.
You can use the seat switches on the driver's
side to adjust the front-passenger seat. X
To activate/deactivate: press button:.
If the indicator lamp in button :is lit, you
can access the following functions for the
front-passenger seat:
R seat adjustment
R seat heating/ventilation
R memory function Adjusting the head restraints
Adjusting the head restraint height
electrically X
To adjust the head restraint height: slide
the switch for head restraint adjustment (Y
page 98) up or down in the direction of
the arrow.
Rear seat head restraints G
WARNING
For safety reasons, always drive with the rear
head restraints in the upright position when
the rear seats are occupied.
Keep the area around head restraints clear of
articles (e.g. clothing) to not obstruct the
folding operation of the head restraints. G
WARNING
For your protection, drive only with properly
positioned head restraints.
Adjust the head restraint in such a way that it
is as close to the head as possible and the
center of the head restraint supports the back
of the head at eye level. This will reduce the
potential for injury to the head and neck in the
event of an accident or similar situation.
With a rear seat occupied, make sure to move
the respective head restraint up from the
lowest non-use position and have the
occupant adjust the head restraint properly.
Do not drive the vehicle without the seat head
restraints installed when the rear seats are
occupied. Head restraints are intended to
help reduce injuries during an accident. G
WARNING
Make sure the rear seat head restraints
engage when placing them upright manually.
Otherwise their protective function cannot be
ensured.
The back of the head will not be supported in
the event of a collision. That could cause
serious or even fatal injuries. Rear seat
occupants can be seriously injured or killed. Seats
99Seats, steering wheel and mirrors Z

Problems with fuel and the fuel tank
Problem Possible causes/consequences and
M Solutions
Fuel is leaking from the
vehicle.
G
Risk of explosion or fire
The fuel line or the fuel tank is faulty.
X Turn the SmartKey to position 0in the ignition lock and remove
it immediately (Y page 273).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The fuel filler flap
cannot be opened. The fuel filler flap is not unlocked.
or
The SmartKey battery is discharged.
X
Unlock the vehicle .
or
X Unlock the vehicle using the mechanical key (Y page 77).The fuel filler flap is unlocked, but the opening mechanism is
jammed.
X
Consult a qualified specialist workshop. Parking
Important safety notes
G
WARNING
Do not park this vehicle in areas where
combustible materials can come into contact
with the hot exhaust system. Combustible
materials, such as grass, hay or leaves could
be ignited by the hot exhaust system and
cause a vehicle fire. Do not park the vehicle
on dry grassland or harvested grain fields.
Unintended vehicle movement can cause
serious personal injury or damage to the
vehicle or the vehicle drivetrain. To reduce
such risks, always do the following before
turning off the engine and leaving the vehicle:
R keep your right foot on the brake pedal.
R engage the electric parking brake.
R shift the automatic transmission into park
position P.
R slowly release the brake pedal. R
when parked on an incline, always turn the
front wheels towards the road curb.
R turn the SmartKey in the ignition lock to
position 0and remove the SmartKey from
the ignition lock, or press the KEYLESS-GO
Start/Stop button.
R take the SmartKey with you and lock the
vehicle when leaving. Switching off the engine
Important safety notes G
WARNING
Do not turn off the engine before the vehicle
has come to a complete stop. With the engine
not running, there is no power assistance for
the brake and steering systems. In this case,
it is important to keep in mind that a
considerably higher degree of effort is
necessary to brake and steer the vehicle. Parking
289Driving and parking Z

If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as
a resultofl
ack of use.
X Visi taqualified specialist workshop and
seek advice. Driving tips
General driving tips
Important safety notes G
WARNING
Always remembe rthat you must concentrate
primarily on driving the vehicle. The driver's
concentration must always be directed
primarily at road traffic. For your own safety
and that of others, we recommend that you
stop the vehicle at a safe place and in
accordance with the traffic conditions before
making or accepting a phone call.
Comply with all legal requirements if you use
the telephone while driving. Use the hands-
free system and only use the telephone when
road, weather and traffic conditions permit. In
some jurisdictions, it is forbidden for drivers
to use mobile phones while driving.
Only operate COMAND (Cockpit Management
and Data System) in compliance with all legal
requirements and when the road, weather and
traffic conditions permit. You may otherwise
not be able to observe the traffic conditions,
endangering yourself and others.
Remember that your vehicle covers a distance
of 44 ft (approximately 14 m)a second when
it is traveling at only 30 mph (approximately
50 km/h).
Drive sensibly –save fuel Observe the following tips to save fuel:
X
The tires should always be inflated to the
recommended tire pressure.
X Remove unnecessary loads.
X Remove roof racks whe nthey are not
needed. X
Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display.
Fuel consumption also increases when
driving in cold weather, in stop-and-go traffic
and in mountainous terrain.
Drinking and driving G
WARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility of a serious or even fatal
accident are greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Pedals G
WARNING
Make sure absolutely no objects are
obstructing the pedals' range of movement.
Keep the driver's footwell clear of all
obstacles. If there are any floormats or
carpets in the footwell, make sure that the
pedals still have sufficient clearance.
During sudden driving or braking maneuvers,
the objects could get caught between the
pedals. You could then no longer brake or
accelerate. This could lead to accidents and
injury.
Rolling with the engine switched off G
WARNING
There is no power assistance for the steering
and the brake when the engine is not running. 292
Driving tipsDriving and parking

Display messages Possible causes/consequences and
M Solutions
C At leas
tone door is open.
X Close all the doors. _
Lock
Seat Backrest
Front Left or
Lock Seat Backrest
Front Right The driver's or front passenger's sea
tbackres tis not engaged. The
seat belt will have no effect.
X Push the backrest back until it engages. D
Power Steering
Malfunction See
Operator's Manual The power steering is malfunctioning.
G WARNING
You will need to use more force to steer.
There is a risk of an accident.
X Check whether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. ¥
Check Washer Fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X
Add washer fluid (Y page 425). SmartKey
Display messages Possible causes/consequences and
M Solutions
Â
Key Does Not
Belong to Vehicle You have put the wrong SmartKey in the ignition lock.
X
Use the correct SmartKey. Â
Take
Your Key From
Ignition The SmartKey is in the ignition lock.
X
Remove the SmartKey. Â
Obtain a New Key The SmartKey needs to be replaced.
X
Visit a qualified specialist workshop. Â
Replace
Key Battery The batteries of the KEYLESS-GO key are discharged.
X
Change the batteries . Display messages
387On-board computer and displays Z

X
To re-install the insert: press insert=
into the holde runtil it engages.
X To close: press cover :briefly at the
front.
The cove rmoves back. Cigarette lighter
G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. Achild's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could:
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts. G
WARNING
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
Make sure any children traveling with you do
not injure themselves or start a fire with the
hot cigarette lighter. X
Turn the SmartKey to position 2in the
ignition lock.
X To open: slide cover :forwards until it
engages.
X Press in cigarette lighter ;.
Cigarette lighter ;will pop out
automatically when the heating element is
red-hot.
X To close: press cover :briefly at the
front.
The cover moves back. 12
Vsockets
Points to observe before use The sockets can be used for accessories with
a maximum draw of 180 W (15 A).
Accessories include such items as lamps or
chargers for mobile phones.
If you use the sockets for long periods when
the engine is switched off
,the battery may
discharge.
X Turn the SmartKey to position 1in the
ignition lock.
i An emergency cut-out ensures that the
on-board voltage does not drop too low. If
the on-board voltage is too low, the power
to the sockets is automatically cut. This
ensures that there is sufficient power to
start the engine. 406
FeaturesStowage and features

Position number
Aidentifies the charged battery of the other vehicle or an equivalent jump-
starting device.
X Remove the cover from positive terminal :.
X Connec tpositive terminal :on your vehicle to positive terminal ;of donor battery A
using the jumper cable, beginning with your own battery.
X Start the engine of the donor vehicle and run it at idling speed.
X Connect negative terminal =of donor battery Ato ground point ?of your vehicle using
the jumper cable, connecting the jumper cable to donor battery Afirst.
X Start the engine.
X Before disconnecting the jumper cables, let the engine run for several minutes.
X First remove the jumper cables from ground point ?and negative terminal =, then from
positive terminal :and positive terminal ;, each time disconnecting from the battery on
your own vehicle first.
X Have the battery checked at a qualified specialist workshop.
i Jump-starting is not considered to be a normal operating condition.
i Jumper cables and further information regarding jump starting can be obtained at any
qualified specialist workshop. Towing and tow-starting
Important safety notes
G
WARNING
If you tow the vehicle, you must use a rigid
towing bar if: R
the engine is not running.
R there is a brake system malfunction.
R there is a malfunction in the power supply
or the vehicle's electrical system.
The power assistance for the steering and the
brake force booster do not work when the 446
Towing and tow-startingBreakdown assistance

engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximum force.
Before towing away, make sure that the
steering can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.
It is better to have the vehicle transported
than to have it towed.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
! Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop
button. Otherwise, the automatic
transmission may shift to position Pwhen
the driver's or front-passenger door are
opened, which could lead to damage to the
transmission.
The automatic transmission must be in
position Nwhen the vehicle is being towed. The battery must be connected and charged.
Otherwise, you:
R
cannot turn the SmartKey to position 2in
the ignition lock
R cannot shift the automatic transmission to
position N
i Switch off the automatic locking feature
(Y page 239) You could otherwise be
locked out when pushing or towing the
vehicle. Installing/removing the towing eye
Installing the towing eye X
Remove the towing eye from the vehicle
tool kit (Y page 436). G
WARNING
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover.
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, under the covers. Towing and tow-starting
447Breakdown assistance Z

X
Press the mark on cover :inwards in the
direction of the arrow.
X Take cover :off the opening.
X Screw the towing eye in clockwise to the
stop and tighten it.
Removing the towing eye X
Loosen the towing eye and unscrew it.
X Attach cover :to the bumper and press
until it engages.
X Place the towing eye in the vehicle tool kit. Towing the vehicle with the rear axle
raised
Only possible on vehicles without
4MATIC.
When towing your vehicle with the rear axle
raised, it is importan tthat you observe the
safety instructions (Y page 446).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could
otherwise damage the brake system.
X Switch on the hazard warning lamps
(Y page 253).
X Turn the SmartKey to position 0in the
ignition lock and remove the SmartKey
from the ignition lock.
X When leaving the vehicle, take the
SmartKey or the KEYLESS-GO key with you. Towing
avehicle with both axles on
the ground
When having your vehicle towed, observe the
important safety notes (Y page 446).G
WARNING
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will then need
much more effort to brake and steer the vehicle
.Adapt your style of driving
accordingly.
The automatic transmission automatically
shifts to position Pwhen you open the driver's
or front-passenger door or when you remove
the SmartKey from the ignition lock. In order
to ensure that the automatic transmission
stays in position Nwhen towing the vehicle,
you must observe the following points:
X Make sure that the vehicle is stationary and
the SmartKey in the ignition lock is in
position 0.
X Turn the SmartKey to position 2in the
ignition lock.
On vehicles with KEYLESS-GO, use the key
instead of the Start/Stop button
(Y page 273).
X Depress and hold the brake pedal.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch on the hazard warning lamps
(Y page 253).
X Leave the SmartKey in position 2in the
ignition lock.
i When towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal a change of
direction. In this case, only the turn signals
for the desired direction flash. When the
combination switch is reset, the hazard
warning lamps start flashing again. Transporting the vehicle
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes.
X Turn the SmartKey to position 2in the
ignition lock.
X Shift the automatic transmission to
position N. 448
Towing and tow-startingBreakdown assistance