MERCEDES-BENZ CL500 2007 C216 Owner's Manual

120 Control systems
COMAND telephone*
Safety precautions
General notes
Calls disconnected while the vehicle is
in motion
A call may be disconnected if:

there is insufficient network coverage

you move from one transmitter/receiv-
er area (cell) into another and no chan-
nels are free or the cell is fullOperating options
When the mobile phone is inserted in the
cradle, you can operate the telephone us-
ing the following devices:

mobile phone keypad

COMAND telephone keypad

buttonss andt on the multi-
function steering wheel (
page 257)

Voice Control (page 278)

Bluetooth® headset (page 136)
Warning!G
Some jurisdictions prohibit the driver from
using a cellular telephone while driving.
Whether or not prohibited by law, for safety
reasons, the driver should not use the cellu-
lar telephone while the vehicle is in motion.
Stop the vehicle in a safe location before
placing or answering a call.
If you nonetheless choose to use the mobile
phone
1 while driving, please use the hands-
free feature and be sure to pay attention to
the traffic situation at all times. Use the mo-
bile phone only when road, weather and traf-
fic conditions permit. Otherwise, you may
not be able to observe traffic conditions and
could endanger yourself and others.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approxima-
tely 14 m) every second.
1Observe all legal requirements.
Warning!G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or
personal injury.
iThe components and operating principles of
COMAND can be found on (
page 81) and
(
page 89).
iVarious mobile phone cradles can be in-
stalled in the front center armrest, see separate
installation instructions for the mobile phone
cradle. These mobile phone cradles can be ob-
tained from an authorized Mercedes-Benz Cen-
ter. For more information about telephone
(
page 479).

121 Control systems
COMAND telephone*
Please note that these functions are only
available with Mercedes-Benz approved
mobile phones. Please contact an autho-
rized Mercedes-Benz Center for informa-
tion on features available for your mobile
phone of choice.
You can control other functions of the mo-
bile phone via the COMAND, instrument
cluster control system (
page 265) or
Voice Control.
The descriptions in this section assume
that the mobile phone is inserted in the
cradle. Exceptions to this are clearly stat-
ed.
Unless otherwise indicated, the descrip-
tions and illustrations in this section refer
to COMAND and the telephone keypad.Operation using the mobile phone and
Bluetooth
® headset is described in the re-
spective separate Operating Instructions.
Caller ID
COMAND can display the telephone num-
ber and the name of the caller, e.g. for an
incoming call and also in other menus or
displays.
For the telephone number to be displayed,
the caller must transmit their telephone
number.
This is also the case for name displays. For
this, the telephone number and the name
of the caller must also be saved in the mo-
bile phone book.Functional restrictions
You will not be able to use the telephone,
or you may have to wait a while, in the fol-
lowing situations:

If the telephone has not yet logged into
the network.
The telephone automatically tries to
log into a network. If no network is
available, you will also not be able to
make a “911” emergency call.
If you attempt to make an outgoing call,
the “No Service” message will appear
for a short while.

If the mobile phone is not inserted in
the cradle.

SIM card is not inserted in GSM type
phone
iIn order for the functions described in this
section to work correctly, the Bluetooth® head-
set must be linked to COMAND (
page 232).
Please make sure any Bluetooth® headset linked
with the mobile phone is switched off or that the
headset is linked with COMAND before you in-
sert the mobile phone in the cradle (
page 479)
and use the telephone functions with COMAND.

122 Control systems
COMAND telephone*
Switching telephone on or off
Switching on: Insert mobile phone
into cradle when COMAND is switched
on.
or
Switch on the mobile phone
(see mobile phone operating instruc-
tions).
Switching off: Select “Telephone”

“Telephone”
“Telephone OFF”.
or
Switch off mobile phone (see mobile
phone operating instructions).
Activating telephone mode
Select “Telephone”
“Telephone”

“Telephone”.
or
Press s on telephone keypad.
Telephone keypad
1Telephone keypad
2Folding coverWith the telephone keypad you can:

Enter and clear numbers and special
characters

Reject, accept, connect and end calls
Entering characters: Select “Tele-
phone”
“Telephone”
“Telephone”.
Fold up cover 2.
Enter characters using A- #.
Deleting individual characters:
Press*.
Deleting an entire word or number:
Press and hold * until the word or
number is deleted.
iYou can enter the * character by
pressing> once. Pressing this button again
within 1.5 seconds enters the + character.

123 Control systems
COMAND telephone*
“911” emergency call
The following conditions must be fulfilled
in order to make a “911” emergency call:

The phone is switched on.

A mobile network is available.

There is a valid SIM card in the phone
(not necessary in all mobile networks).
If you cannot make an emergency call, you
must initiate rescue measures yourself.
The “911” emergency call is a public ser-
vice. Any misuse is punishable by law.Placing a “911” emergency call before
entering PIN/PIN2, PUK/PUK2 or un-
lock code
Entering the number using the COMAND
controller
Select “Telephone”
“Telephone”

“Telephone”
“Dial 911”.
Entering the number using the tele-
phone keypad
Enter digits 9-1-1 (page 122).
Press s.Placing a “911” emergency call after
entering PIN/PIN2, PUK/PUK2 or un-
lock code
Entering the number using the COMAND
controller
Select “Telephone”
“Telephone”

“Telephone”.
Select all the digits in sequence.
Select “S”.
Entering the number using the tele-
phone keypad
Enter digits 9-1-1 (page 122).
Press s.
iThe “911” emergency call system is a public
service. Using it without due cause is a criminal
offense.
iThis function places a call to the local 911
provider. It does not initiate a Tele Aid call.
iIf no SIM card is inserted in the mobile
phone, you can only initiate a “911” emergency
call by using COMAND and the mobile phone.

124 Control systems
COMAND telephone*
Confirming the emergency call
After the digits have been entered, you will
see the question “Do you want to dial the
911 emergency number?”.
Use COMAND controller to select
“Yes”.
The telephone makes the connection.
Wait until the emergency call center
answers and describe the emergency
situation.
Entering the PIN
Entering using the COMAND controller
Select “Telephone”
“Telephone”

“Telephone”.
Entering: Select all the digits in se-
quence.
Deleting a digit: Select ) and briefly
press n.
Deleting an entire number: Select )
and press and hold n until the number
is deleted.
Confirming an entry: Press n.Entering using the telephone keypad
Entering: Enter digits (page 122).
Confirming an entry: Press n or
press s.iYour PIN code (Personal Identification Num-
ber code) prevents unauthorized persons from
using your GSM mobile phone. The PIN code is a
number string, which you have to enter when
switching on the telephone.
The PIN entry applies only to GSM mobile
phones.

125 Control systems
COMAND telephone*
Entering the PIN2
The phone may request the PIN2 in order
to use certain functions. A corresponding
message appears in the display.
Enter PIN2 digits into mobile phone.
Entering the PUK/PUK2
If you enter the PIN or PIN2 incorrectly
three times, the SIM card will be locked.
A corresponding message appears in the
display. It is necessary to enter the
PUK/PUK2 to unlock it. The PUK and/or
PUK2 are provided by your telephone ser-
vice provider.
Enter PUK/PUK2 digits into mobile
phone.
Entering the unlock code
Many mobile phones can be protected
from unauthorized use with an unlock code
(see mobile phone operating instructions).
If you wish to use the phone functions
when the unlock code is active, a screen
appears requesting that you enter the un-
lock code. You cannot use the phone func-
tions (except “911” emergency call) until
you have entered the unlock code.
Proceed in the same way as entering
the PIN (
page 124).
iThe PIN2 entry applies only to GSM mobile
phones.iThe PUK/PUK2 entry (Personal Unblocking
K
ey) applies only to GSM mobile phones.

126 Control systems
COMAND telephone*
Telephone submenu overview
iThe components and operating principles of
COMAND can be found on (
page 81).
Name
(only when the mobile
phone is inserted in the
cradle)Call lists
(not during a call)DTMF
(only during a call)Mic OFF/ON
(only during a call)Text message
(not during a call)
Display COMAND phone
bookDisplay call list selection:

Calls received

Calls dialed
Send numerical se-
quenceSwitch hands-free mi-
crophone on/offCall up SMS inbox

127 Control systems
COMAND telephone*
Main telephone menu
Calling up main menu: Select “Tele-
phone”
“Telephone”
“Telephone”.
or
Press s on the telephone keypad
(
page 122).
Mailbox
The symbol in the example illustration
above indicates that your mailbox contains
new voice messages. You will have to call
the mailbox in order to retrieve the mes-
sages.
You can call your mailbox by:

Speed dialing (page 132)

Entering a telephone number using the
telephone keypad (
page 131)

Entering the telephone number using
the COMAND controller (
page 131)
iIf you press s when the main telephone
menu has already been called up, the “Calls Di-
aled” list will appear (
page 128).
1Numbers/characters to enter tele-
phone number
2Symbol for new voice message in
mailbox
3Symbol for unread SMS messag-
es in SMS inbox (
page 145)
4Signal strength and network status
display

Network status “READY” = mobile
phone is logged in with its own
provider’s network

Network status “READY ROAM” =
mobile phone is logged in with an-
other provider’s network

Network status “No Service” = No
network available
5To show COMAND phone book
(“Name”) (
page 137)
6To call up text message (SMS)
(
page 145)
7To display call list selection
(
page 128)
iOnce connection with your mailbox has
been established, the mailbox system will guide
you through the next steps.

128 Control systems
COMAND telephone*
Call lists
COMAND can display the following calls in
separate lists:

Calls received

Calls dialed
Calling up a list
Select “Call List” from main telephone
menu.
Select “Calls Received” or “Calls Di-
aled”.
The corresponding list appears.
Illustration: list of incoming calls
1To close list
2To switch list display (“123” or “ABC”)
3To call up options
4Name or telephone number of a caller
5Unknown caller
6Telephone number of a caller
Switching to list display: Select
“123” or “ABC”.
The display changes to telephone num-
ber or name display.
Closing list: Slide omp and
select “Back”.
Selecting a list entry: Slide qmr or
rotate ymz and select entry.
iThe list of incoming calls contains received
calls as well as missed calls.
iThe “Calls Received” and “Calls Dialed”
menu items do not function if the respective list
has no entries.
The “Call List” menu item does not function if
neither list has any entries.iIn the list of calls received, you will see the
name of caller 4 if

the caller transmitted the telephone number

the name and telephone number are saved
in the COMAND address book or in the
phone book on the mobile phone

the telephone number is saved in the same
way in which the caller transmits it
You will see the telephone number of caller 6 if

the caller transmitted the telephone number

no caller data is saved in either the COMAND
address book or the phone book on the mo-
bile phone
An unknown caller 5 has not transmitted his or
her telephone number.
iIn the list of dialed calls, you will see the
name of the person called if you have saved his
or her telephone number and name in the
COMAND address book or in the phone book on
the mobile phone. If no data has been saved, you
will see the telephone number.

129 Control systems
COMAND telephone*
Displaying details of a list entry
COMAND can also show a shortened list
entry in its entirety.
Select list entry (page 128).
Slide omp and select “Options”

“Details”.
The detailed view appears.
Closing detailed view: Slide qmr or
omp or press n.
Saving a list entry in the address bookSaving as a new entry in the COMAND
address book
Slide omp or rotate ymz and select
list entry (
page 128).
Select “Options”
“Save”
“New En-
try”.
Select a number category, e.g. “Home”.
Select a telephone category, e.g. “Land
Line”.
Select “Save”.
The input menu appears with the data
fields. The data field for the telephone
number is filled in automatically. The
data field for the last name is also filled
in automatically if the entry to be saved
contains a name.
If you would like to save the entry
now: Select ?.1Data field
2Input mark (cursor)
3Input characters
If you want to change the available
characters: Proceed as described in
the “Changing data field” paragraph in
the “Assigning a New Entry in the Ad-
dress Book” section (
page 140).
iList entries that show a telephone number
are neither saved in the COMAND address book,
nor in the phone book on the mobile phone. You
can save such entries in the COMAND address
book. You can also save list entries in the
COMAND address book which have already been
saved in the phone book on the mobile phone.
i“Save” does not function if the selected list
entry is already saved in the COMAND address
book.