heating MERCEDES-BENZ CLA 2014 User Guide

Problems with the transmission
ProblemPossible causes/consequences and
Solutions
The transmission has
problems shifting gear.
The transmission is losing oil.
XHave the transmission checked at a qualified specialist
workshop immediately.
The acceleration ability
is deteriorating.
The transmission no
longer shifts into all of
the gears.
Reverse gear can no
longer be engaged.
The transmission is in emergency mode.
XStop the vehicle.
XShift the transmission to positionP.
XSwitch off the engine.
XWait at least 10 seconds before restarting the engine.
XShift the transmission to positionD.
XHave the transmission checked at a qualified specialist
workshop immediately.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance
without delay.
RIf fuel is swallowed, seek medical
assistance without delay.Donot induce
vomiting.
RImmediately change out of clothing which
has come into contact with fuel.
GWARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
!Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the
ignition if you accidentally refuel with the
wrong fuel. Otherwise, the fuel will enter
the fuel system. Even small amounts of the
wrong fuel could result in damage to the
fuel system and the engine. Notify a
qualified specialist workshop and have the
fuel tank and fuel lines drained completely.
Refueling151
Driving and parking
Z

Apart from driving style, consumption is
dependent on many factors such as, e.g.:
Rload
Rtire pressure
Rcold start
Rchoice of route
Relectrical consumers switched on
These factors are not taken into
considerationby the ECO display.
The evaluation of your driving style is carried
out using the following three categories:
RAcceleration(evaluation of all
acceleration processes):
-The bar fills up: moderate acceleration,
especially at higher speeds
-The bar empties: sporty acceleration
RConstant(assessmentofdriving behavior
at all times):
-The bar fills up: constant speed and
avoidance of unnecessary acceleration
and deceleration
-The bar empties: fluctuations in speed
RCoasting(assessment of all deceleration
processes):
-The bar fills up: anticipatory driving,
keeping yourdistance and early release
of the accelerator. The vehicle can coast
without use of the brakes.
-The bar empties: frequent braking
iAn economical driving style specially
requires driving at moderate engine
speeds.
To achieve a higher value in the categories
AccelerationandConstant:
Robserve the gearshift recommendations.
Rdrive in drive programE.
iOn long journeys at a constant speed, e.g.
on the highway, only the bar forConstant
will change.
iThe ECO display summaries the driving
characteristics fromthe start of the journey
to its completion. For this reason, the bars
change dynamically at the beginning of the
journey. On longer journeys, there are
fewer changes. For more dynamic changes,
carry out a manual reset.
Further information on the ECO display
(Ypage 198).
Braking
Important safety notes
GWARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine
braking on a slippery road surface.
Downhill gradients
!On long and steep gradients, you must
reduce the load on the brakes by shifting to
a lower gear in good time. This allows you
to take advantage of the engine's braking
effect.For this, you need to have selected
manual drive programM.This helps you to
avoid overheating the brakes and wearing
them out excessively.
When you take advantage of the engine's
braking effect, a drive wheel may not turn
for some time, e.g. on a slippery road
surface. This could cause damage to the
drive train. This type of damage is not
covered by the Mercedes-Benzwarranty.
iBriefly depressing the acceleratorpedal
on downhill gradients while the manual
drive programMis temporarily activated:
the automatic transmission may switch to
the last active automatic drive programE
orS.The automatic transmission may shift
to a higher gear. This can reduce the
engine's braking effect.
158Driving tips
Driving and parking

XHold test gaugevertically on brake
discand slide measuring pinonto
brake disc.
XCheck which colorfield!the arrow on
measuring pinis pointing to.
Green:the brake pad/lining thickness is
sufficient.
Red:the brake pad/lining thickness is not
sufficient. Have the brake pads/lining
checked at a qualified specialist workshop.
iTo avoid an inaccurate measurement:
Rmake sure you position the wheels
suitably
Rdo not put the measuring pin on a recess
in the brake disc
Driving on wet roads
Hydroplaning
If water has accumulated to a certain depth
on the road surface, there is a danger of
hydroplaning occurring, even if:
Ryou drive at low speeds.
Rthe tires have adequate tread depth.
For this reason, in the event of heavy rain or
in conditions in which hydroplaning may
occur, you must drive in the following
manner:
Rlower your speed.
Ravoid ruts.
Rbrake carefully.
Driving on flooded roads
!Do not drive through flooded areas.
Check the depth of any water before driving
through it. Drive slowly through standing
water. Otherwise, water may enter the
vehicle interior or the engine compartment.
This can damage the electronic
components in the engine or the automatic
transmission. Water can also be drawn in
by the engine's air suction nozzles and this
can cause engine damage.
Winter driving
General notes
GWARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine
braking on a slippery road surface.
GDANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the
vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open
a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Observe the notes in the "Winter operation"
section (Ypage 314).
Driving with summer tires
Observe the notes in the "Winter operation"
section (Ypage 314).
Slippery road surfaces
GWARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine
braking on a slippery road surface.
Driving tips161
Driving and parking
Z

If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XShift the transmission to positionN.
Drive particularly carefully on slippery road
surfaces.Avoid sudden acceleration, steering
and braking maneuvers. Do not use the cruise
control or DISTRONIC PLUS.
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are
displayed after a short delay.
Indicated temperatures just above the
freezing point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges. You
should pay special attention to road
conditions when temperatures are around
freezing point.
iFor more information on driving with
snow chains, see (Ypage 315).
Driving systems
Cruise control
General notes
Cruise control maintains a constant road
speed for you.Itbrakes automatically in order
to avoid exceeding the set speed. On long and
steep downhill gradients, especially if the
vehicle is laden, you must select a low gearin
good time. For this, you will need to have
selected manual drive program
M(Ypage 148). By doing so, you will make
use of the braking effect of the engine, This
relieves the load on the brake system and
prevents the brakes from overheating and
wearing too quickly.
Use cruise control only if road and traffic
conditions make it appropriate to maintain a
steady speed for a prolonged period. You can
store any road speed above 20 mph
(30 km/h).
Important safety notes
If you fail to adapt your driving style, cruise
control can neither reduce the risk of an
accident nor override the laws of physics.
Cruise control cannot take into account the
road, traffic and weather conditions. Cruise
control is only an aid. You are responsible for
the distance to the vehicle in front, for vehicle
speed, for braking in good time and for
staying in your lane.
Do not use cruise control:
Rin road and traffic conditions which do not
allow you to maintain a constant speed e.g.
in heavy traffic or on winding roads
Ron slippery road surfaces. Braking or
accelerating could cause the drive wheels
to lose traction and the vehicle could then
skid
Rwhen there is poor visibility, e.g. due to fog,
heavy rain or snow
If there is a change of drivers, advise the new
driver of the speed stored.
Cruise control lever
To activate or increase speed
To activate or reduce speed
"To deactivate cruise control
!To activate at the current speed/last
stored speed
When you activate cruise control, the stored
speed is shown in the multifunction display
for five seconds.
162Driving systems
Driving and parking

Deactivating cruise control
There are several ways to deactivate cruise
control:
XBriefly press the cruise control lever
forwards".
or
XBrake.
Cruise control is automatically deactivated if:
Rthe vehicle is secured with the electric
parking brake
Ryou are driving at less than 20 mph
(30 km/h)
RESP®intervenes or you deactivate ESP®
Ryou shift the transmissionto positionN
while driving
If cruise control is deactivated, you will hear
a warning tone. You will see theCruise
Control Offmessage in the multifunction
display for approximately five seconds.
iWhen you switch off the engine, the last
speed stored is cleared.
DISTRONIC PLUS
General notes
DISTRONIC PLUS regulates the speed and
automatically helps you maintain the
distance to the vehicle detected in front.
Vehicles are detected with the aid of the radar
sensor system. DISTRONIC PLUS brakes
automatically so that the set speed is not
exceeded.
Change into a lower gear in good time on long
and steep downhill gradients. This is
especially important if the vehicle is laden. By
doing so, you will make use of the braking
effect of the engine. This relieves the load on
the brake system and prevents the brakes
from overheating and wearing too quickly.
If DISTRONIC PLUS detects that there is a risk
of a collision, you will be warned visually and
acoustically. DISTRONIC PLUS cannot
prevent a collision without your intervention.
An intermittent warning tone will then sound
and the distance warning lamp will light up in
the instrument cluster. Brake immediately in
order to increase the distance to the vehicle
in front or take evasive action provided it is
safe to do so.
DISTRONIC PLUS operates in range between
0 mph (0 km/h) and 120 mph (200 km/h).
Do not use DISTRONIC PLUS while driving on
roads with steep gradients.
As DISTRONIC PLUS transmits radar waves,
it can resemble the radar detectors of the
responsible authorities. You can refer to the
relevant chapter in the Operator's Manual if
questions are asked about this.
iThis device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any interference
received, including interference that may
cause undesired operation of the device.
Removal, tampering, or altering of the
device will void any warranties, and is not
permitted. Do not tamper with, alter, or use
in any non-approved way.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
Important safety notes
GWARNING
DISTRONIC PLUS does not react to:
Rpeople or animals
Rstationary obstacles on the road, e.g.
stopped or parked vehicles
Roncoming and crossingtraffic
As a result, DISTRONIC PLUS may neither give
warnings nor intervene in such situations.
There is a risk of an accident.
Always pay careful attention to the traffic
situation and be ready to brake.
164Driving systems
Driving and parking

Vanity mirror in the sun visor
Mirror lightonly functions if the sun visor
is clipped into bracketand mirror cover
has been folded up.
Glare from the side
XFold down sunvisor.
XPull sun visorout of retainer.
XSwing sun visorto the side.
XVehicles with mirror lights:slide sun
visorhorizontally as desired.
Ashtray
Front ashtray
!The stowage space under the ashtray is
not heat resistant. Before placing lit
cigarettes in the ashtray, make sure that
the ashtray is properly engaged. Otherwise,
the stowage space could be damaged.
Example: vehicles with a cover over the stowagecompartment
XTo open:push the lower section of
cover.
The stowage compartmentopens.
XTo remove the insert:lift insert"
upand out.
XTo re-install the insert:press insert"
into the holder until it engages.
iIf you remove the ashtray insert, you can
use the resulting compartment for
stowage.
Rear-compartment ashtray
XTo open:pull cover"out by its top edge.
XTo remove:pull insertby recessin
the direction of arrow!until it audibly
releases.
XLift insertup and out.
XTo install the insert:place insertfrom
above into the holder and press down until
it engages.
Cigarette lighter
GWARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette
lighter.
In addition, flammable materials can ignite if:
Rthe hot cigarette lighter falls
Ra child holds the hot cigarette lighter to
objects, for example
262Features
Stowage and features

There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children
unsupervised in the vehicle.
Your attention must always be focused on the
traffic conditions. Only use the cigarette
lighter when road and traffic conditions
permit.
Example: vehicles with a cover over the stowagecompartment
XTurn the SmartKey to position2in the
ignition lock (Ypage 137).
XTo open:push the lower section of
cover.
The stowage compartment opens.
XPress in cigarette lighter.
Cigarette lighterwill pop out
automatically when the heating element is
red-hot.
12Vsockets
Points to observe before use
XTurn the SmartKey to position1in the
ignitionlock (Ypage 137).
The sockets can be used for accessories with
a maximum draw of 180 W (15 A).
Accessories include such items as lamps or
chargers for mobile phones.
If you use the sockets for long periods when
the engine is switched off, the battery may
discharge.
iAn emergency cut-out ensures that the
on-board voltage does not drop too low. If
the on-board voltage is too low, the power
to the sockets is automatically cut. This
ensures that there is sufficient power to
start the engine.
Socket in the front-compartment center
console
Vehicles with a cover over the stowagecompartment
XTo open:push the lower section of
cover.
The stowage compartment opens.
XLift up the cover of socket.
Vehicles without a cover over the stowagecompartment
XLift up the cover of socket.
Features263
Stowage and features
Z

!Make sure that the automatic
transmission is in positionNwhen washing
your vehicle in a tow-through car wash. The
vehicle could be damaged if the
transmission is in another position.
!Make sure that:
Rthe side windows and the sliding sunroof
are fully closed.
Rthe ventilation/heating is switched off
(the OFF button has been pressed/the
airflow control is set to position0).
Rthe windshield wiper switch is in position
0.
Otherwise, the vehicle might be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield.
Washing by hand
In some countries, washing by hand is only
allowed at wash bays that are specially
designed for this purpose. Observe the legal
requirements in all countries concerned.
XDo not use hot water and do not wash the
vehicle in direct sunlight.
XUse a soft sponge to clean.
XUse a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
XThoroughly hose down the vehicle with a
gentle jet of water.
XDo not point the water jet directly towards
the air inlet.
XUse plenty of water and rinse out the
sponge frequently.
XRinse the vehicle with clean water and dry
thoroughly with a chamois.
XDo not let the cleaning agent dry on the
paintwork.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
Powerwashers
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisibleexterior damage
to the tires or chassis components.
Components damaged in this way may fail
unexpectedly.There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced
immediately.
!Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about
the correct distance is available from the
equipment manufacturer.
Move the power washer nozzle around
when cleaning your vehicle.
Do not aim directly at any of the following:
Rtires
Rdoor gaps, roof gaps, joints, etc.
Relectrical components
Rbattery
Rconnectors
Rlights
Rseals
Rtrim
Rventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
286Care
Maintenance and care

Cleaning the seat covers
General notes
!Do notuse microfiber cloths to clean
genuine leather, artificial leather or
Alcantara® covers. If used often, these can
damage the cover.
iNote that regularcare is essential to
ensure that the appearance and comfort of
the covers is retained overtime.
Genuine leather seat covers
Leather is a natural product.
It exhibits natural surface characteristics, for
example:
RDifferences in the texture
RSigns of stretching and marking
RSlightnuances of color
These are characteristics of leather and not
material defects.
!To retain the natural appearance of the
leather, observe the followingcleaning
instructions:
RClean genuine leathercovers carefully
with a damp cloth and then wipe the
covers down with a dry cloth.
RMake sure that the leather does not
become soaked. It may otherwise
become rough and cracked.
ROnly use leather care agents that have
been tested and approved by Mercedes-
Benz. You can obtain these from a
qualified specialist workshop.
Seat covers of other materials
!Observe the following when cleaning:
RClean artificial leather covers with a cloth
moistened with a solution containing
1% detergent (e.g. dish washing liquid).
RClean cloth covers with a microfiber
cloth moistened with a solution
containing 1% detergent (e.g. dish
washing liquid). Rub carefully and always
wipe entire seat sections to avoid leaving
visible lines. Leave the seat to dry
afterwards. Cleaning results depend on
the type of dirt and how long it has been
there.
RClean Alcantara® covers with a damp
cloth. Make sure that you wipe entire
seat sections to avoid leaving visible
lines.
Cleaning the seat belts
GWARNING
Seat belts can become severely weakened if
bleached or dyed. This could cause the seat
belts to tear or fail, for instance, in the event
of an accident.This poses an increased risk
of injury or fatal injury.
Never bleach or dye the seat belts.
!Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts
by heating at temperatures above 176 ‡
(80 †) or in direct sunlight.
XUse clean, lukewarm water and soap
solution.
Cleaning the headliner and carpets
XHeadliner:if it is very dirty, use a soft brush
or a cleaning agent recommended and
approved by Mercedes-Benz.
XCarpets:use the carpet and textile
cleaning agents recommended and
approved by Mercedes-Benz.
Care291
Maintenance and care
Z

Service products include the following:
RFuels
RLubricants (e.g. engine oil, transmissionoil)
RCoolant
RBrake fluid
RWindshield washer fluid
RClimate control system refrigerant
Components and service products must be
matched.You should thereforeonly use
products thathave been tested and approved
by Mercedes-Benz.
Information about tested and approved
products can be obtained from an authorized
Mercedes-Benz Center or on the Internet at
http://bevo.mercedes-benz.com.
You can recognize service products approved
by Mercedes-Benzby the following
inscription on the containers:
RMB-Freigabe (e.g. MB-Freigabe 229.51)
RMB Approval (e.g. MB Approval 229.51)
Other designations or recommendations
indicate a level of quality or a specification in
accordance with an MB Sheet number (e.g.
MB 229.5). Theyhave notnecessarily been
approved by Mercedes-Benz.
Fuel
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance
without delay.
RIf fuel is swallowed, seek medical
assistance without delay. Do not induce
vomiting.
RImmediately change out of clothing which
has come into contact with fuel.
Tank capacity
ModelTotal
capacity
AMG vehicles14.8 US gal
(56.0 l)
All other models13.2 US qt
(50.0 l)
ModelOf which
reserve
AMG vehiclesApprox.
2.1 US gal
(8.0 l)
All other modelsApprox.
1.6 US qt
(6.0 l)
Gasoline
Fuel grade (AMG vehicles)
Fuel grade (except AMG vehicles)
!Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the
ignition if you accidentally refuel with the
wrong fuel. Otherwise, the fuel will enter
346Service products and filling capacities
Technical data