service MERCEDES-BENZ CLA 2016 Owner's Manual

X
Press the d or c button to set Off ,
Standard
or Adaptive .X
Press the v button to save the setting.
When Lane Keeping Assist is activated, the
multifunction display shows the lane mark-
ings as bright lines in the assistance
graphic.
For further information about Lane Keeping
Assist, see ( Y
page 207).
Service menu
Depending on the equipment installed in the
vehicle, you have the following options in the
Serv.
menu: R
Calling up display messages in message
memory ( Y
page 227)R
Restarting the tire pressure loss warning
system (Canada only) ( Y
page 336)R
Checking the tire pressure electronically
(USA only) ( Y
page 336)R
Calling up the service due date
( Y
page 301)
Settings menu
Introduction
Depending on the equipment installed in the
vehicle, in the Sett.
menu you have the fol-
lowing options: R
Changing the instrument cluster settings R
Changing the light settings R
Changing the vehicle settings R
Changing the convenience settings R
Restoring the factory settings
Instrument cluster Selecting the distance unit
The Display Unit Speed-/Odometer:
function allows you to choose whether cer-
tain displays appear in kilometers or miles in
the multifunction display. X
Press the Y or e button on the steer-
ing wheel to select the Sett.
menu.X
Press the d or c button to select the
Instrument Cluster
submenu.X
Press v to confirm. X
Press the d or c button to select the
Display Unit Speed-/Odometer
func-
tion.
You will see the selected setting: km
or
miles
. X
Press the v button to save the setting.
The selected unit of measurement for dis-
tance applies to: R
digital speedometer in the Trip menuR
Odometer and the trip odometer R
Trip computer R
current fuel consumption and approximate
range R
Navigation instructions in the Navi menuR
Cruise Control R
DISTRONIC PLUS R
ASSYST PLUS service interval display
Switching the additional speedometer
on/off
If the additional speedometer is switched on,
the speed is shown in the status area of the
multifunction display instead of the outside
temperature.
The speed display is inverse to the speedom-
eter.Menus and submenus 221
On-board computer and displays Z

Display messages
Possible causes/consequences and P Solutions
Servic e Required
Do Not Shift Gears
Visit Dealer You canno t chang e th e transmissio n position due to a malfunction .
A warnin g tone also sounds.
If transmissio n position D is selected:X
Drive to a qualified specialist workshop without shiftin g th e
transmissio n from position D .
If transmissio n position R , N or P is selected:X
Secur e th e vehicl e against rollin g away ( Y
page 169).X
Notify a qualified specialist workshop or breakdown service.
Onl y Shift to 'P'
whe n Vehicl e is
Stationar y The vehicl e is moving. X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions.X
Shift th e transmissio n to position P .
Reversing Not Pos ‐
sible Servic e
Required The automati c transmissio n is malfunctioning. You canno t bac k
up. X
Visit a qualified specialist workshop .
Transmission Mal ‐
function The automati c transmissio n is malfunctioning.X
Visit a qualified specialist workshop .
Transmission Mal ‐
function Sto p The automati c transmissio n is malfunctioning.X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions.X
Secur e th e vehicl e against rollin g away ( Y
page 169).X
Consult a qualified specialist workshop .
Sto p Vehicl e Shift
to 'P' Leave
Engine Runnin g The automati c transmissio n has overheated.X
Drive on carefully.
The automati c transmissio n is available again when th e display
message goe s out .
If th e multifunction display still shows th e display message :X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions.X
Secur e th e vehicl e against rollin g away ( Y
page 169).X
Wait until th e automati c transmissio n has cooled down and th e
display message has disappeared.254
Display messages
On-board computer and displays

X
Lift up the cover of socket C .
mbrace
General notes The mbrace system is only available in the
USA.
You must have a license agreement to acti-
vate the mbrace service. Make sure that your
system is activated and operational. To log in,
press the

Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
Emergency call Important safety notes
G WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an
emergency if: R
you see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident R
the vehicle is on a dangerous section of
road R
the vehicle is not visible or cannot easily be
seen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
General notes
Observe the notes on system activation
( Y
page 282).
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is
triggered. You cannot end an automatically
triggered emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been ini-
tiated, the indicator lamp in the SOS button
flashes. The Connecting Call
message
appears in the multifunction display.
The audio output is muted. Once the connection has been made, the
Call Connected
message appears in the
multifunction display.
All important information on the emergency is
transmitted, for example: R
current location of the vehicle (as deter-
mined by the GPS system) R
vehicle identification number R
information on the severity of the accident
Shortly after the emergency call has been ini-
tiated, a voice connection is automatically
established between the Customer Assis-
tance Center and the vehicle occupants. R
If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Cen-
ter attempts to get more information on the
emergency. R
If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle.
If no voice connection can be established to
the Mercedes-Benz Customer Assistance
Center, the system has been unable to initiate
an emergency call.
This can occur, for example, if the relevant
mobile phone network is not available. The
indicator lamp in the SOS button flashes con-
tinuously.
The Call Failed message appears in the
multifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call Features 283
Stowage and features Z

X
To initiate an emergency call manually:
press cover C briefly to open.X
Press SOS button D briefly.
The indicator lamp in SOS button D
flashes until the emergency call is conclu-
ded. X
Wait for a voice connection to the
Mercedes-Benz Customer Assistance Cen-
ter. X
After the emergency call, close cover C .
If the mobile phone network is unavailable,
mbrace will not be able to make the emer-
gency call. If you leave the vehicle immedi-
ately after pressing the SOS button, you will
not know whether mbrace placed the emer-
gency call. In this case, always summon assis-
tance by other means.
Roadside Assistance button
X
To call Roadside Assistance: press Road-
side Assistance button C .
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in Roadside Assistance
button C flashes while the call is active.
The Connecting Call message appears in
the multifunction display. The audio output
is muted.
If a connection can be made, the Call Con‐
nected message appears in the multifunction
display. If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example: R
current location of the vehicle R
vehicle identification number
The COMAND/Audio 20 display indicates
that a call is active. During the call, you can
change to the navigation menu by pressing
the NAVI button in COMAND/Audio 20, for
example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
( Y
page 288).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
You can find more information in the separate
mbrace manual.
The system has not been able to initiate a
Roadside Assistance call, if: R
the indicator lamp for Roadside Assistance
call button R is flashing continuously. R
no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed message appears in the
multifunction display. X
To end a call: press the v button on the
multifunction steering wheel.
or X
Press the corresponding COMAND/Audio
20 button for ending a phone call.284
Features
Sto wag e an d features

MB Info call button X
To call MB Info: press MB Info call but-
ton C .
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button C
flashes while the connection is being made.
The Connecting Call message appears in
the multifunction display. The audio output
is muted.
If a connection can be made, the Call Con‐
nected message appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example: R
current location of the vehicle R
vehicle identification number
The COMAND/Audio 20 display indicates
that a call is active. During the call, you can
change to the navigation menu by pressing
the NAVI button in COMAND/Audio 20, for
example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz. You can find further information on the
mbrace system under "Owners Online" at
http://www.mbusa.com.
The system has not been able to initiate an
MB Info call, if: R
the indicator lamp in MB Info call button

Downloading destinations Downloading destinations
Downloadin g destination s gives you access
to a database wit h over 15 million points of
interes t (POIs). These can be downloaded on
th e navigation system in your vehicle. If you
know th e destination , th e address can be
downloaded. Alternatively, you can obtain th e
location of Points of Interes t (POIs)/impor -
tant destination s in th e vicinity.
Furthermore, you can download routes wit h
up to four way points .
You are prompted to confirm rout e guidanc e
to th e address entered .X
Selec t Ye s by turnin g 3 or slidin g 1
th e controller and confirm wit h 7 .
The system calculates th e rout e and sub-
sequentl y start s th e rout e guidanc e wit h
th e address entered .
If you selec t No th e address can be stored in
th e address book.
The destination download function is availa-
ble if: R
th e vehicle is equipped wit h a navigation
system. R
th e relevant mobile phone networ k is avail-
able and dat a transfe r is possible.
Route Assistance
Thi s servic e is par t of th e mbrace PLU S Pack-
age and canno t be purchased separately.
You can use th e rout e assistanc e function
eve n if th e vehicle is no t equipped wit h a nav -
igation system.
Within th e framewor k of this service, you
receiv e a professional and reliable form of
navigation suppor t without havin g to leav e
your vehicle.
The customer servic e representative finds a
suitable rout e dependin g on your vehicle' s
curren t position and th e desire d destination .
You will then be guided liv e through th e cur -
ren t rout e section . Searc h & SendGeneral notes
To use "Searc h & Send", your vehicle mus t be
equipped wit h mbrace and a navigation sys-
tem. Additionally, an mbrace servic e sub-
scription mus t be completed.
"Searc h & Send " is a destination entr y ser -
vice. A destination address whic h is found on
Google Maps ®
can be transferred via mbrace
directl y to your vehicle' s navigation system.
Specifyin g an d sending th e destination
address X
Go to th e websit e http:/ /
maps.google.co m and ente r a destination
address into th e entr y field.X
To send th e destination address to th e
e-mail address of you r mbrace account:
clic k on th e correspondin g butto n on th e
website.
Example:
If you selec t 'Sen d to vehicle' and then
'Mercedes-Benz' , th e destination address
will be sen t to your vehicle. X
Whe n th e "Send " dialo g window appears :
Ente r th e e-mail address you specifie d
when setting up your mbrace accoun t into
th e correspondin g field. X
Clic k "Send".
Information on specific command s suc h as
"Address entry" or "Send " can be found on th e
website.
Calling up a transmitte d destination
address X
Tur n th e SmartKey to position 2 in th e igni-
tion loc k ( Y
page 147).
The transmitte d destination address is loa-
ded into th e vehicle' s navigation system.286
Features
Stowage and features

A display message appears, asking
whether navigation should be started. X
Select Yes by turning 3 or sliding 1
the controller and confirm with 7 .
The system calculates the route and sub-
sequently starts the route guidance with
the address entered.
If you select No the address can be stored in
the address book.
If you have sent more than one destination
address, each individual destination must
be confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles
with mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remote opening You can use the vehicle remote opening if you
have unintentionally locked your vehicle and
a replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlock-
ing may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlocking feature is avail-
able if the relevant mobile phone network is
available and a data connection is possible. X
Contact the following service hotlines:
Mercedes-Benz Customer Assistance Cen-
ter at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
You will be asked for your password. X
Return to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center. Alternatively, the vehicle can be opened via: R
the Internet, under the "Owners Online"
section R
the telephone application (e .g . for iPhone ®
,
Android)
To do this, you will need your identification
number and password.
Vehicle remote closing The vehicle remote-closing feature can be
used when you have forgotten to lock the
vehicle and you are no longer nearby.
The vehicle can then be locked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, remote closing may
be delayed by 15 to 60 minutes. After 30 days
the vehicle can no longer be locked remotely.
The vehicle remote closing feature is availa-
ble if the relevant mobile phone network is
available and a data connection is possible. X
Contact the following service hotlines:
Mercedes-Benz Customer Assistance Cen-
ter at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and
you switch on the ignition, the Doors
Locked Remotely message appears in the
multifunction display.
Alternatively, the vehicle can be locked via: R
the Internet, under the "Owners Online"
section R
the telephone application (e .g . for iPhone ®
,
Android)
To do this, you will need your identification
number and password. Features 287
Stowage and features Z

Stolen vehicle recovery service If your vehicle has been stolen: X
Notify the police.
The police will issue a numbered incident
report. X
This number will be forwarded to the
Mercedes-Benz Customer Assistance Cen-
ter together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Cen-
ter contacts you and the local law enforce-
ment agency if the vehicle is located.
However, only the law enforcement agency
is informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified.
Vehicle Health Check With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of
assistance is required. You are then, for
example, guided to the nearest authorized
Mercedes-Benz Center or a recovery vehicle
is called.
If vehicle data needs to be transferred during
an MB Info call or a Roadside Assistance call,
this is initiated by the Customer Assistance
Center.
The Roadside Assistance Connected
message appears in the display. If the Vehicle
Health Check can be started, the Request
for Vehicle Diagnostics Received
Start vehicle diagnostics? message
appears in the display. X
Press the Yes button to confirm the mes-
sage. X
When the Vehicle Diagnostics
Please Start Ignition message
appears: turn the SmartKey to position 2 in
the ignition lock ( Y
page 147). X
If the Please follow the instruc‐
tions received by phone and move
your vehicle to a safe position.
message appears: please follow the
instructions received by phone and move
your vehicle to a safe position.
The message in the display disappears.
The vehicle operating state check begins.
During this procedure, you will see the
Vehicle
Diagnostics Active message.
If you select Cancel , the Vehicle Health
Check is canceled completely.
When the check is complete, the Sending
vehicle diagnostics data. (Voice
connection may be interrupted dur‐
ing data transfer) message appears. The
vehicle data can now be sent. X
Press the OK button to confirm the mes-
sage.
The voice connection with the Customer
Assistance Center is terminated.
The Vehicle Diagnostics: Transfer‐
ring Data... message appears.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice con-
nection is re-established after the transfer is
complete. If necessary, you will be contacted
at a later time by another means, e.g. by e-
mail or phone.
Another function of the Vehicle Health Check
is the transfer of service data to the Customer
Assistance Center. If a service is due, the dis-
play shows a message to this effect together
with information about any special offers at
your workshop.
This information can also be called up under
"Owners Online" at http://www.mbusa.com.288
Features
Stowage and features

Information on the data stored in the vehicle
( Y
page 27).
Information on Roadside Assistance
( Y
page 23).
Downloading routes Downloading routes allows you to transfer
and save predefined routes in the navigation
system.
A route can be prepared and sent by either a
customer service representative or under
"Owners Online" at http://www.mbusa.com.
Each route can include up to four way points.
Once a route has been received by the navi-
gation system, you will see the External
route ICON_POI_Category Name_1 has
been saved to "Previous destina‐
tions". Would you like to start nav‐
igation? message on the Audio 20 display.
The route is saved. X
To start route guidance: select Yes .
An overview of the route is shown in the
display.
If you select No , the saved route can be
called up later in the navigation menu. X
Select Start .
Starting route guidance.
Downloaded and saved routes can be called
up again.
You can find further information in the sepa-
rate COMAND/Audio 20 operating instruc-
tions.
Speed alert
You can define the upper speed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the vehi-
cle, a message will be sent to the Customer
Assistance Center. The Customer Assistance
Center then forwards this information to you.
You can select the way in which you receive
this information beforehand. Possible options
include text message, e-mail or an automated
call. The data you receive contains the following
information: R
the location where the speed limit was
exceeded R
the time at which the speed limit was
exceeded R
the selected speed limit which was excee-
ded
Geo fencing Geo fencing allows you to select areas which
the vehicle should not enter or leave. You will
be informed if the vehicle crosses the boun-
daries of the selected areas. You can select
the way in which you receive this information
beforehand. Possible options include text
message, e-mail or an automated call.
The area can be determined as either a circle
or a polygon with a maximum of ten corners.
You can specify up to ten areas simultane-
ously. Different settings are possible for each
area.
These settings can be called up under "Own-
ers Online" at http://www.mbusa.com.
Alternatively, you can trigger an MB Info call
and inform the customer service representa-
tive that you wish to activate geo fencing.
Currently inactive areas can be activated by
text message.
Triggering the vehicle alarm
With this function, you can trigger the vehi-
cle's panic alarm via text message. An alarm
sounds and the exterior lighting flashes.
Depending on the setting, the panic alarm
lasts five or ten seconds. Afterwards, the
alarm switches off.
Garage door opener
General notes
The HomeLink ®
garage door opener integra-
ted in the rear-view mirror allows you to oper- Features 289
Stowage and features Z