service MERCEDES-BENZ CLA 2016 User Guide

Observe the notes in the Maintenance Book-
let.
Always have the following work carried out at
an authorized Mercedes-Benz Center: R
work relevant to safety R
service and maintenance work R
repair work R
alterations, installation work and modifica-
tions R
work on electronic components
Correct useIf you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driv-
ing your vehicle: R
the safety notes in this manual R
the vehicle technical data R
traffic rules and regulations R
laws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to con-
tact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or con-
tact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc. 98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notify-
ing Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov ; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz Limited Warranty or by the
New or Used-Vehicle Warranty.26
Introduction

QR codes for the rescue card The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate
rescue card for your vehicle. The current res-
cue card contains the most important infor-
mation about your vehicle in a compact form,
e.g. the routing of the electric cables.
You can find more information under http://
portal.aftersales.i.daimler.com/public/
content/asportal/en/communication/
informationen_fuer/QRCode.html.
Data stored in the vehicle
Data recording This vehicle is capable of recording diagnostic
information relating to vehicle operation, mal-
functions, and user settings. This may include
information about the performance or status
of various systems, including but not limited
to, engine, throttle, steering or brake sys-
tems, that is stored and can be read out with
suitable devices, particularly when the vehi-
cle is serviced. The data obtained is used to
properly diagnose and service your vehicle or
to further optimize and develop vehicle func-
tions.
COMAND/mbrace
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle’s
operation, the use of the vehicle in certain
situations, and the location of the vehicle may
be compiled through COMAND or the mbrace
system.
For additional information please refer to the
COMAND User Manual and/or the mbrace
Terms and Conditions. Event data recorders This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record data that will assist in under-
standing how a vehicle’s systems performed
in certain crash or near crash-like situations,
such as during air bag deployment or when
hitting a road obstacle. The EDR is designed
to record data related to vehicle dynamics
and safety systems for a short period of time,
typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as: R
how various systems in your vehicle are
operating R
whether or not the driver and passenger
seat belts are fastened R
how far (if at all) the driver is depressing the
accelerator and/or brake pedal and R
how fast the vehicle is traveling
This data can help provide a better under-
standing of the circumstances in which
crashes and injuries occur. NOTE: EDR data is
recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by
the EDR under normal driving conditions and
no personal data (e.g., name, gender, age,
and crash location) are recorded. However,
other parties, such as law enforcement, can
combine the EDR data with the type of per-
sonal identification data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special
equipment is required, and access to the vehi-
cle or the EDR is needed. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforce-
ment, can read the information by accessing
the vehicle or the EDR.
EDR data may be used in civil and criminal
matters as a tool in accident reconstruction,
accident claims, and vehicle safety. Since the
Crash Data Retrieval CDR tool that is used to
extract data from the EDR is commercially
available, Mercedes-Benz USA, LLC Introduction 27
Z

The pulsating brake pedal can be an indica-
tion of hazardous road conditions, and func-
tions as a reminder to take extra care while
driving.
BAS (Brake Assist System)
General information BAS operates in emergency braking situa-
tions. If you depress the brake pedal quickly,
BAS automatically boosts the braking force,
thus shortening the stopping distance.
Important safety notes
i Observe the "Important safety notes" sec-
tion ( Y
page 65).
G WARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
Braking X
Keep the brake pedal firmly depressed until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated.
COLLISION PREVENTION ASSIST
PLUS
General information
i Observe the "Important safety notes" sec-
tion ( Y
page 65).
COLLISION PREVENTION ASSIST PLUS con-
sists of a distance warning function with an
autonomous braking function and adaptive
Brake Assist. COLLISION PREVENTION ASSIST PLUS can
help you to minimize the risk of a front-end
collision with a vehicle ahead or reduce the
effects of such a collision.
If COLLISION PREVENTION ASSIST PLUS
detects that there is a risk of a collision, you
will be warned visually and acoustically. If you
do not react to the visual and audible collision
warning, autonomous braking can be initiated
in critical situations. If you apply the brake
yourself in a critical situation, the COLLISION
PREVENTION ASSIST PLUS adaptive Brake
Assist assists you.
Important safety notes Detection of hazardous situations can be par-
ticularly impaired by: R
there is dirt on the sensors or anything else
covering the sensors R
there is snow or heavy rain R
there is interference by other radar sources R
there are strong radar reflections, for
example in parking garages R
a narrow vehicle traveling in front, e.g. a
motorbike R
a vehicle traveling in front on a different line R
new vehicles or after a service on the COL-
LISION PREVENTION ASSIST PLUS system
Observe the important safety notes in the
"Breaking-in notes" section ( Y
page 146).
Following damage to the front end of the vehi-
cle, have the configuration and operation of
the radar sensor checked at a qualified spe-
cialist workshop. This also applies to colli-
sions at low speeds where there is no visible
damage to the front of the vehicle.
Switching on/off
The COLLISION PREVENTION ASSIST PLUS is
automatically active after switching on the
ignition.
You can activate or deactivate COLLISION
PREVENTION ASSIST PLUS in the on-board
computer ( Y
page 220). When deactivated,66
Driving safety systems
Safety

The emergency call system sends the mes-
sage or data provided that: R
you have subscribed to the mbrace ser-
vice. R
the mbrace service has been activated
properly. R
the necessary mobile phone network is
available.74
Protection against theft
Safety

Do not use a bulb that has been dropped or if
its glass tube has been scratched.
The bulb may explode if: R
you touch it R
it is hot R
you drop it R
you scratch it
Only operate bulbs in enclosed lamps
designed for that purpose. Only install spare
bulbs of the same type and the specified volt-
age.
Marks on the glass tube reduce the service
life of the bulbs. Do not touch the glass tube
with your bare hands. If necessary, clean the
glass tube when cold with alcohol or spirit and
rub it off with a lint-free cloth.
Protect bulbs from moisture during opera-
tion. Do not allow bulbs to come into contact
with liquids.
There are bulbs other than the Xenon bulbs
that you cannot replace. Only replace the
bulbs listed ( Y
page 121). Have the bulbs that
you cannot replace yourself changed at a
qualified specialist workshop.
If you require assistance replacing bulbs, con-
sult a qualified specialist workshop.
If the new bulb still does not light up, consult
a qualified specialist workshop.
Bulbs and lamps are an important aspect of
vehicle sa
fety. Y ou must therefore make sure
th at these function correctly at all times.
Have the headlamp setting checked regularly.
Overview: changing bulbs/bulb types
You can replace the following bulbs. The bulb
type can be found in the legend. Vehicles with halogen headlamps
C
Turn signal lamp: PY 21 W D
Low-beam headlamp/daytime running
lamp/parking lamp/standing lamp:
H15 55 W/15 W

with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
G WARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the coun-
try in which you are driving. Some jurisdic-
tions prohibit the driver from using a mobile
phone while driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers
a distance of 44 ft (approximately 14 m) per
second.
Drive sensibly – save fuel
Observe the following tips to save fuel: R
The tires should always be inflated to the
recommended tire pressure. R
Remove unnecessary loads. R
Remove roof racks when they are not nee-
ded. R
Warm up the engine at low engine speeds. R
Avoid frequent acceleration or braking. R
Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display.
Fuel consumption also increases when driv-
ing in cold weather, in stop-start traffic and in
hilly terrain. Drinking and driving
G WARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Emission control
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency if
they are serviced exactly in accordance with
the manufacturer's specifications. Always
have work on the engine carried out at a
qualified specialist workshop. Mercedes-
Benz recommends that you use an authorized
Mercedes-Benz Center for this purpose. In
particular, work relevant to safety or on
safety-related systems must be carried out at
a qualified specialist workshop.
The engine settings must not be changed
under any circumstances. Furthermore, all
specific service work must be carried out at
regular intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Maintenance Booklet. Driving tips 173
Driving and parking Z

If there is no vehicle in front, DISTRONIC
PLUS operates in the same way as cruise
control.
If DISTRONIC PLUS detects that the vehicle in
front has slowed down, it brakes your vehicle.
In this way, the distance you have selected is
maintained.
If DISTRONIC PLUS detects a faster-moving
vehicle in front, it increases the driving speed.
The vehicle is only accelerated up to the
speed you have stored.
Selecting the drive program
DISTRONIC Plus supports a sporty driving
style when you select the S+ (Mercedes-AMG
vehicles only) or S ( Y
page 162) drive program
or the manual gearshift ( Y
page 164). Accel-
eration behind the vehicle in front or to the set
speed is then noticeably more dynamic. If you
have selected the E (Mercedes-AMG vehicles:
C ) drive program, the vehicle accelerates
more gently. This setting is recommended in
stop-and-start traffic.
Changing lanes
If you change to the passing lane, DISTRONIC
PLUS supports you when: R
you are driving faster than 43 mph
(70 km/h) R
DISTRONIC PLUS is maintaining the dis-
tance to a vehicle in front R
you switch on the appropriate turn signal R
DISTRONIC PLUS does not detect a danger
of collision
If these conditions are fulfilled, your vehicle is
accelerated. Acceleration will be interrupted
if changing lanes takes too long or if the dis-
tance between your vehicle and the vehicle in
front becomes too small. Stopping
G WARNING
When leaving the vehicle, even if it is braked
only by DISTRONIC PLUS, it could roll away if: R
there is a malfunction in the system or in
the voltage supply. R
DISTRONIC PLUS has been deactivated
with the cruise control lever, e.g. by a vehi-
cle occupant or from outside the vehicle. R
the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with. R
the battery is disconnected. R
the accelerator pedal has been depressed,
e.g. by a vehicle occupant.
There is a risk of an accident.
If you wish to exit the vehicle, always turn off
DISTRONIC PLUS and secure the vehicle
against rolling away.
For further information on deactivating
DISTRONIC PLUS ( Y
page 185).
If DISTRONIC PLUS detects that the vehicle in
front is stopping, it brakes your vehicle until it
is stationary.
Once your vehicle is stationary, it remains
stationary and you do not need to depress the
brake.
i After a time, the electric parking brake
secures the vehicle and relieves the service
brake.
i Depending on the specified minimum dis-
tance, your vehicle will come to a standstill
at a sufficient distance behind the vehicle in
front. The specified minimum distance is
set using the control on the cruise control
lever. Driving systems 183
Driving and parking Z

X
If necessary, take a break. X
Confirm the message by pressing the v
button on the steering wheel.
On long journeys, take regular breaks in good
time to allow yourself to rest properly. If you
do not take a break and ATTENTION ASSIST
still detects increasing lapses in concentra-
tion, you will be warned again after
15 minutes at the earliest. This will only hap-
pen if ATTENTION ASSIST still detects typical
indicators of fatigue or increasing lapses in
concentration.
If a warning is output in the multifunction dis-
play, a service station search is performed in
COMAND. You can select a service station
and navigation to this service station will then
begin. This function can be activated and
deactivated in COMAND.
Lane Tracking package
General notes
The Lane Tracking package consists of Blind
Spot Assist ( Y
page 205) and Lane Keeping
Assist ( Y
page 207).
Blind Spot Assist
General notes
Blind Spot Assist monitors the areas on either
side of the vehicle that are not visible to the
driver with two lateral, rear-facing radar sen-
sors. A warning display in the exterior mirrors
draws your attention to vehicles detected in
the monitored area. If you then switch on the
corresponding turn signal to change lane, you
will also receive an optical and audible warn-
ing.
Blind Spot Assist supports you from a speed
of approximately 20 mph (30 km/h). Important safety notes
G WARNING
Blind Spot Assist does not react to: R
vehicles overtaken too closely on the side,
placing them in the blind spot area R
vehicles which approach with a large speed
differential and overtake your vehicle
As a result, Blind Spot Assist may not give
warnings in such situations. There is a risk of
an accident.
Always observe the traffic conditions care-
fully, and maintain a safe lateral distance.
Blind Spot Assist is only an aid. It may fail to
detect some vehicles and is no substitute for
attentive driving. Always ensure that there is
sufficient distance to the side for other road
users and obstacles.
i USA only:
This device has been approved by the FCC
as a "Vehicular Radar System". The radar
sensor is intended for use in an automotive
radar system only. Removing, tampering
with, or altering the device will void any
warranties, and is not permitted by the
FCC. Do not tamper with, alter, or use in
any non-approved way.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
Radar sensors
The radar sensors for Blind Spot Assist are
integrated into the rear bumper. Make sure
that the bumpers are free from dirt, ice or
slush. The sensors must not be covered, for
example by cycle racks or overhanging loads.
Following a severe impact or in the event of
damage to the bumpers, have the function of
the radar sensors checked at a qualified spe-
cialist workshop. Blind Spot Assist may no
longer work properly. Driving systems 205
Driving and parking Z

Tachometer
! Do not drive in the overrevving range, as
this could damage the engine.
The red band in the tachometer indicates the
engine's overrevving range.
The engine is limited within a range to protect
the engine when the red band is reached.
Outside temperature display You should pay special attention to road con-
ditions when temperatures are around freez-
ing point.
Bear in mind that the outside temperature
display indicates the temperature measured
and does not record the road temperature.
The outside temperature display is in the mul-
tifunction display ( Y
page 213).
There is a short delay before a change in out-
side temperature appears in the multifunc-
tion display.
Coolant temperature display
G WARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
! A display message is shown if the coolant
temperature is too high.
If the coolant temperature is over 248 ‡
(120 †), do not continue driving. The
engine will otherwise be damaged.
The coolant temperature gage is in the instru-
ment cluster on the right-hand side
( Y
page 31). Under normal operating conditions and with
the specified coolant level, the coolant tem-
perature may rise to 248 ‡ (120 †).
Operating the on-board computer
Overview
C
Multifunction display D
Right control panel

Telephone menu
Introduction
G WARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
When telephoning, you must observe the
legal requirements for the country in which
you are currently driving. X
Switch on the mobile phone (see the man-
ufacturer’s operating instructions). X
Switch on Audio 20 or COMAND, see the
separate operating instructions. X
Establish a Bluetooth ®
connection to Audio
20 or COMAND, see the separate operating
instructions. X
Press the Y or e button on the steer-
ing wheel to select the Tel
menu.
You will see one of the following display mes-
sages in the multifunction display: R
Phone READY or the name of the network
provider: the mobile phone has found a
network and is ready to receive. R
Phone No Service : there is no network
available or the mobile phone is searching
for a network.
Accepting a call If someone calls you when you are in the Tel
menu, a display message appears in the mul-
tifunction display.
You can accept a call at any time, even if you
are not in the Tel
menu. X
Press the a button on the steering
wheel to accept an incoming call.
Rejecting or ending a call You can end or reject a call anytime, even if
you are not in the Tel
menu. X
Press the v button on the steering
wheel to reject or end a call.
Selecting an entry in the phone book X
Press the Y or e button on the steer-
ing wheel to select the Tel
menu.X
Press the c , d or v button to
switch to the phone book. X
Authorize access to the phone book on the
phone. X
Press the c or d button to select the
desired name.
or X
To begin rapid scrolling: press and hold
the c or d button for longer than
one second.
Rapid scrolling stops when you release the
button or reach the end of the list. X
If only one telephone number is stored
for a name: press the a or v button
to start dialing.
or X
If there is more than one number for a
particular name: press the a or v
button to display the numbers. X
Press the c or d button to select the
number you want to dial. X
Press the a or v button to start dial-
ing.
or X
If you do not want to make a call: press
the v or 8 button.218
Menus and submenus
On-board computer and displays