ESP MERCEDES-BENZ CLA 2017 Repair Manual

Display messages
Possible causes/consequences and P Solutions
Check Tires US A only:
The tire pressur e in on e or mor e tires has dropped significantly. The
whee l position appear s in th e multifunction display.
A warning tone also sounds.
G WARNIN G
Tir e pressures that are to o low pos e th e followin g hazards :R
they may burst, especially as th e load and vehicl e speed increas eR
they may wear excessivel y and/o r unevenly, whic h may greatl y
impair tire traction .R
th e drivin g characteristics , as well as steering and braking , may be
greatl y impaire d
There is a ris k of an accident.X
Stop th e vehicl e without making any sudden steering or braking
maneuvers . Pay attention to th e traffic condition s as you do so.X
Secur e th e vehicl e against rollin g away ( Y
page 140).X
Chec k th e tires and , if necessary, follow th e instruction s for a flat
tire ( Y
page 266). X
Chec k th e tire pressur e ( Y
page 289).X
If necessary, correc t th e tire pressure.
Warnin g Tir e Mal ‐
function US A only:
The tire pressur e in on e or mor e tires has dropped suddenly. The whee l
position appear s in th e multifunction display.
G WARNIN G
Drivin g wit h a flat tire poses a ris k of th e followin g hazards :R
a flat tire affects th e abilit y to steer or brak e th e vehicl eR
you could lose control of th e vehicl eR
continued drivin g wit h a flat tire will caus e excessive heat build-up
and possibl y a fir e
There is a ris k of an accident.X
Stop th e vehicl e without making any sudden steering or braking
maneuvers . Pay attention to th e traffic condition s as you do so.X
Secur e th e vehicl e against rollin g away ( Y
page 140).X
Chec k th e tires and , if necessary, follow th e instruction s for a flat
tire ( Y
page 266).
Tir e Press. Monito r
Currently Unavaila‐
ble US A only:
Becaus e there is interferenc e from a stron g source of radi o waves, no
signals from th e tire pressur e sensor s are detected. The tire pressur e
monitor is temporarily malfunctioning .X
Drive on .
The tire pressur e monitor restarts automatically as soo n as th e
problem has been resolved.210
Display messages
On-board computer and displays

Warning/
indicator
lamp Q Signal type
Possible causes/consequences and P Solutions
%
Q The yellow ABS warning lamp is lit while the engine is running.
ABS (Anti-lock Braking System) is deactivated due to a malfunction. BAS (Brake
Assist), Active Brake Assist, ESP ®
(Electronic Stability Program), the HOLD func-
tion and hill start assist are also deactivated, for example.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed
above. The wheels could therefore lock if you brake hard, for example.
The steerability and braking characteristics may be severely affected. The braking
distance in an emergency braking situation can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident. X
Observe the additional display messages in the multifunction display. X
Drive on carefully. X
Visit a qualified specialist workshop immediately.
If the ABS control unit is faulty, there is also a possibility that other systems, such
as the navigation system or the automatic transmission, will not be available.
%
Q The yellow ABS warning lamp is lit while the engine is running.
ABS is temporarily unavailable. BAS, Active Brake Assist, ESP ®
, EBD (Electronic
Brake-force Distribution), the HOLD function and hill start assist are also deacti-
vated, for example.
Possible causes are: R
Self-diagnosis is not yet complete. R
The on-board voltage may be insufficient.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed
above. The front and rear wheels could therefore lock if you brake hard, for exam-
ple.
The steerability and braking characteristics may be severely affected. The braking
distance in an emergency braking situation can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is a risk of an accident. X
Carefully drive a suitable distance, making slight steering movements at a speed
above 12 mph (20 km/h).
The functions mentioned above are available again when the warning lamp goes
out.
If the warning lamp is still on: X
Observe the additional display messages in the multifunction display. X
Drive on carefully. X
Visit a qualified specialist workshop immediately.218
Warning and indicator lamps in the instrument cluster
On-board computer and displays

Warning/
indicator
lamp Q Signal type
Possible causes/consequences and P Solutions
%
Q The yellow ABS warning lamp is lit while the engine is running. A warning tone
also sounds.
EBD is malfunctioning. ABS, BAS, Active Brake Assist, ESP ®
, the HOLD function
and hill start assist, for example, are also unavailable.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed
above. The front and rear wheels could therefore lock if you brake hard, for exam-
ple.
The steerability and braking characteristics may be severely affected. The braking
distance in an emergency braking situation can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident. X
Observe the additional display messages in the multifunction display. X
Drive on carefully. X
Visit a qualified specialist workshop immediately.
%

Tires Warning/
indicator
lamp Q Signal type
Possible causes/consequences and P Solutions
w
Q The yellow tire pressure monitor warning lamp (pressure loss/malfunction) is lit.
The tire pressure monitor has detected a loss of pressure in at least one of the tires.
G WARNING
Tire pressures that are too low pose the following hazards: R
they may burst, especially as the load and vehicle speed increase R
they may wear excessively and/or unevenly, which may greatly impair tire trac-
tion. R
the driving characteristics, as well as steering and braking, may be greatly
impaired
There is a risk of an accident. X
Stop the vehicle without making any sudden steering or braking maneuvers. Pay
attention to the traffic conditions as you do so. X
Secure the vehicle against rolling away ( Y
page 140).X
Observe the additional display messages in the multifunction display. X
Check the tires and, if necessary, follow the instructions for a flat tire
( Y
page 266). X
Check the tire pressure ( Y
page 289).X
If necessary, correct the tire pressure.
w
Q The yellow tire pressure monitor warning lamp (pressure loss/malfunction)
flashes for approximately one minute and then remains lit.
The tire pressure monitor is faulty.
G WARNING
The system is possibly unable to recognize or register low tire pressure.
There is a risk of an accident. X
Observe the additional display messages in the multifunction display. X
Visit a qualified specialist workshop immediately.226
Warning and indicator lamps in the instrument cluster
On-board computer and displays

General notes The multimedia system section in this Opera-
tor's Manual describes the basic principles for
operation. More information can be found in the
Digital Operator's Manual.
Important safety notes
G WARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating the multimedia system.
The multimedia system calculates the route to
the destination without taking the following into
account, for example: R
traffic lights R
stop and yield signs R
parking or stopping restrictions R
road narrowing R
other road and traffic rules and regulations
The multimedia system may give incorrect nav-
igation recommendations if the actual street/
traffic situation does not correspond with the
digital map's data.
For example: R
a diverted route R
the road layout or the direction of a one-way
street has been changed
For this reason, you must always observe road
and traffic rules and regulations during your
journey. Road and traffic rules and regulations
always have priority over multimedia system
driving recommendations.
Navigation announcements are intended to
direct you while driving without diverting your
attention from the road and driving. Please always use this feature instead of con-
sulting the map display for directions. Looking
at the icons or map display can distract you from
traffic conditions and driving, and increase the
risk of an accident.
This equipment complies with FCC radiation
exposure limits set forth for uncontrolled equip-
ment and meets the FCC radio frequency (RF)
Exposure Guidelines in Supplement C to OET65.
This equipment has very low levels of RF energy
that is deemed to comply without maximum
permissive exposure evaluation (MPE). How-
ever, it is recommended to insta ll it at a distance
of
at least 8 inches (approx. 20 cm) between the
radiation source and a person's body (not
including limbs such as hands, wrists, feet and
legs).
G WARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
If you make any changes to the vehicle elec-
tronics, the general operating permit is ren-
dered invalid.
Function restrictions
For safety reasons, some functions are restric-
ted or unavailable while the vehicle is in motion.
You will notice this, for example, because either
you will not be able to select certain menu items
or a message will appear to this effect.Function restrictions 227
Multimedia system Z

R
Dynamic TRF. Route After Request
You can decide whether or not current traffic
reports should be included in the route cal-
culation (not available in all countries). R
Calculate Alternative Routes
Different routes are being calculated. In order
to do so, instead of Start , select the menu
item Continue .X
To avoid/use route options: select Avoid
Options .X
Select a route option.
Notes for route options: R
Use Toll Roads
The route calculation includes roads which
require you to pay a usage fee (toll). R
Number of Occupants in the Vehicle:
(only available in the USA)
Prerequisite: your vehicle meets the access
conditions for carpool lanes.
Carpool lanes will be included if the carpool
lanes option is activated.
Entering an address Multimedia system: X
Select Navi { Navigation .
The map shows the vehicle's current position. X
Slide 6 the controller.X
Select Destination { Address Entry .
Enter an address, e.g. as follows: R
city or ZIP code, street, house number R
state/province, city or ZIP code R
city or ZIP code, center R
street, city or ZIP code, intersection X
Select City .
The city in which the vehicle is currently loca-
ted (current vehicle position) is at the top.
Below this, you will see locations for which
route guidance has already been carried out. X
Enter the city.
The C symbol: the location is contained on
the digital map multiple times. X
To switch to the list: slide the 5 control-
ler. X
Select the location.
If available, the ZIP code is shown. If there are
different ZIP codes available for the location, the corresponding digits are displayed with an
X . X
Enter the street and house number.
The address is in the menu.
Further options for destination entry: R
search for a keyword
The keyword search finds destinations using
fragments of words. R
select the last destination R
select a contact R
select a POI
You can search for a POI by location, name or
telephone number. R
select destination on the map R
enter intermediate destination
You can map the route to the destination
yourself with up to four intermediate destina-
tions. R
select destinations from Mercedes-Benz
Apps R
select geo-coordinates
Calculating the route Prerequisite: the address has been entered and
is in the menu. X
Select Start or Continue .
The route is calculated with the selected route
type and the selected route options.
If route guidance has already been activated,
a prompt will appear asking whether you wish
to end the current route guidance. X
Select Cancel Active Route Guidance or
Set as Intermediate Destination .
Cancel Active Route Guidance cancels
the current route guidance and starts route
calculation to the new destination.
Set as Intermediate Destination adds
the new destination in addition to the existing
destination and opens the intermediate des-
tinations list.
Connecting a mobile phone
Prerequisites
For telephony via the Bluetooth ®
interface, you
require a Bluetooth ®
-capable mobile phone. The
mobile phone must support Hands-Free Profile
1.0 or above.230
Operating system
Multimedia system

Loading guidelines
G WARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
G WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
The handling characteristics of a laden vehicle
are dependent on the distribution of the load
within the vehicle.
Observe the following notes on loading and
transporting a load: R
Never exceed the maximum permissible
gross vehicle mass or the gross axle weight
rating for the vehicle (including occupants).
The values are specified on the vehicle iden- tification plate on the B-pillar of the driver's
door. R
The trunk is the preferred place to carry
objects. R
Position heavy loads as far forwards as pos-
sible and as low down in the trunk as possible. R
The load must not protrude above the upper
edge of the seat backrests. R
Always place the load against the rear or front
seat backrests. Make sure that the seat
backrests are securely locked into place. R
Always place the load behind unoccupied
seats if possible. R
Use the cargo tie-down rings and the parcel
nets to transport loads and luggage. R
Use cargo tie-down rings and fastening mate-
rials appropriate for the weight and size of the
load. R
Secure the load with sufficiently strong and
wear-resistan t tie-downs. Pad sharp edges for
protection.
Stowage areas
Stowage spaces
Important safety notes
G WARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants. In
addition, cupholders, open stowage spaces
and mobile phone brackets cannot always
retain all objects they contain. There is a risk
of injury, particularly in the event of sudden
braking or a sudden change in direction. R
Always stow objects so that they cannot be
thrown around in such situations. R
Always make sure that objects do not pro-
trude from stowage spaces, parcel nets or
stowage nets. R
Close the lockable stowage spaces before
starting a journey. R
Always stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or bulky objects in
the trunk.
Observe the loading guidelines ( Y
page 233).Stowage areas 233
Stowage and features Z

Have the system checked at the nearest
Mercedes-Benz Service Center or contact the
following service hotlines:
Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCedes (1 -800-367-6372) or
1-866-990-9007
Emergency call Important safety notes
G WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an
emergency if: R
you see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident R
the vehicle is on a dangerous section of
road R
the vehicle is not visible or cannot easily be
seen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
General notes Observe the notes on system activation
( Y
page 242).
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is trig-
gered. You cannot end an automatically trig-
gered emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been initi-
ated, the indicator lamp in the SOS button
flashes. The Connecting Call message
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the Call
Connected message appears in the multifunc-
tion display. All important information on the emergency is
transmitted, for example: R
current location of the vehicle (as determined
by the GPS system) R
vehicle identification number R
information on the severity of the accident
Shortly after the emergency call has been initi-
ated, a voice connection is automatically estab-
lished between the Customer Assistance Center
and the vehicle occupants. R
If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more information on the
emergency. R
If there is no response from the vehicle occu-
pants, an ambulance is immediately sent to
the vehicle.
If no voice connection can be established to the
Mercedes-Benz Customer Assistance Center,
the system has been unable to initiate an emer-
gency call.
This can occur, for example, if the relevant
mobile phone network is not available. The indi-
cator lamp in the SOS button flashes continu-
ously.
The Call Failed message appears in the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
X
To initiate an emergency call manually:
press cover C briefly to open. X
Press and hold the SOS button for at least one
second D .
The indicator lamp in SOS button D flashes
until the emergency call is concluded. X
Wait for a voice connection to the Mercedes-
Benz Customer Assistance Center. Features 243
Sto wag e an d features Z

X
To end a call: press the v button on the
multifunction steering wheel.
or X
Press the corresponding multimedia system
button for ending a phone call. X
After the emergency call, close cover C .
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing SOS button D , you do not know if
mbrace has successfully made the emergency
call. In this case, always summon assistance by
other means.
Breakdown assistance button
X
To make a call: press Roadside assistance
call button C .
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside assistanc but-
ton C flashes while the call is active. The
Connecting Call message appears on the
multifunction display. The audio output is
muted.
If a connection can be established, the Call
Connected message appears in the multifunc-
tion display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example: R
current location of the vehicle R
vehicle identification number
The display of the multimedia system indicates
that a call is active. During the call, you can
change to the navigation menu by pressing the
NAVI button on the multimedia system, for
example.
Voice output is not available in this case. A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
( Y
page 247).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest Mercedes-Benz
Service Center.
You may be charged for services such as repair
work and/or towing.
You can find more information in the separate
mbrace manual.
The system has not been able to initiate a Road-
side assistance call, if: R
the R indicator lamp for the Roadside
assistance call button is flashing continu-
o usly
. R
no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed message appears on the mul-
tifunction display. X
To end a call: press the v button on the
multifunction steering wheel.
or X
Press the corresponding multimedia system
button for ending a phone call.
MB Info call button
X
To make a call: press MB Info call button C .
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.244
Features
Sto wag e an d features

The destination download function is available
if: R
the vehicle is equipped with a navigation sys-
tem. R
the relevant mobile phone network is availa-
ble and data transfer is possible.
Route Assistance This service is part of the mbrace PLUS Package
and cannot be purchased separately.
You can use the Route Assistance function even
if the vehicle is not equipped with a navigation
system.
Within the framework of this service, you receive
a professional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route
section.
Search & Send
General notes To use "Search & Send", your vehicle must be
equipped with mbrace and a navigation system.
Additionally, an mbrace service subscription
must be completed.
"Search & Send" is a destination entry service. A
destination address found on Google Maps™
can be transferred via mbrace directly to your
vehicle's navigation system.
Specifying and sending the destination
address X
Go to the website http://maps.google.com
and enter a destination address into the entry
field. X
To send the destination address to the e-
mail address of your mbrace account:
click on the corresponding button on the web-
site.
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address will
be sent to your vehicle. X
When the "Send" dialog window appears: Enter the e-mail address you specified when
setting up your mbrace account into the cor-
responding field. X
Click "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up a transmitted destination
address X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 121).
The transmitted destination address is loaded
into the vehicle's navigation system.
A display message appears, asking whether
navigation should be started. X
Select Yes by turning 3 or sliding 1
the controller and confirm with 7 .
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
If you have sent more than one destination
address, each individual destination must be
confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles with
mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remote opening You can use the vehicle remote opening if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlocking
may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlocking feature is availa-
ble if the relevant mobile phone network is avail-
able and a data connection is possible. X
Contact the following service hotlines:246
Features
Stowage and features