phone MERCEDES-BENZ CLA 2018 Owner's Manual

The indicator lamp in MB Info call button C
flashes while the connection is being made.
The Connecting Call
message appears on
the multifunction display .T he audio output is
muted.
If ac onnection can be established, the Call
Connected message appears in the multifunc-
tion display.
If am obile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example: R
current location of the vehicle R
vehicle identification number
The display of the multimedia system indicates
that ac all is active. During the call, you can
change to the navigation menu by pressing the
NAVI button on the multimedia system, for
example.
Voice output is not availabl eint his case.
Av oice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest Mercedes-Benz Ser-
vice Center and about other products and serv-
ices from Mercedes-Benz.
You can find further information on the mbrace
system under "Owners Online" at http://
www.mbusa.com.
The system has not been able to initiate an MB
Info call, if: R
the indicator lamp in MB Info call button

The destination download function is available
if: R
the vehicle is equipped with an avigation sys-
tem. R
the relevant mobile phone network is availa-
ble and data transfer is possible.
Route Assistance This service is part of the mbrace PLUS Package
and cannot be purchased separately.
You can use the Route Assistance function even
if the vehicle is not equipped with an avigation
system.
Within the framework of this service, you receive
ap rofessional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route
section.
Search and Send
General notes To use "Search &S end", your vehicle must be
equipped with mbrace and an avigation system.
Additionally, an mbrace service subscription
must be completed.
"Search &S end" is ad estination entr ys ervice. A
destination address found on Google Maps™
can be transferred via mbrace directly to your
vehicle's navigation system.
Specifying and sending the destination
address X
Go to the website http://maps.google.com
and enter ad estination address into the entry
field. X
To send the destination address to the e-
mail address of your mbrace account:
click on the corresponding button on the web-
site.
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address will
be sent to your vehicle. X
When the "Send" dialog window appears: Enter the e-mail address you specified when
setting up your mbrace account into the cor-
responding field. X
Click "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up at ra nsmitted destination
address X
Turn the SmartKey to position H in the igni-
tion lock ( Y
page 122).
The transmitted destination address is loaded
into the vehicle's navigation system.
Ad isplay message appears, asking whether
navigation should be started. X
Select Yes by turning 3 or sliding 1
the controller and confirm with 7 .
The system calculates the route and subse-
quently start st he route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
If you have sent more than one destination
address, each individual destination must be
confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles with
mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remot eo peningYou can use the vehicle remote opening if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlocking
may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlockin gf eature is availa-
ble if the relevant mobile phone network is avail-
able and ad ata connection is possible. X
Contact the following service hotlines: Features 249
Stowage and features Z

Mercedes-Ben zC ustomer Assistanc eC enter
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password. X
Return to your vehicle at the time agreed upon
with the Mercedes-Ben zC ustomer Assis-
tance Center.
Alternatively, the vehicle can be opened via: R
the Internet, under the "Owners Online" sec-
tion R
telephone applications (e.g. for iPhone ®
,
Android™)
To do this, you will need your identification num-
ber and password.
Vehicle remote closing The vehicle remote-closing feature can be used
when you have forgotten to lock the vehicle and
you are no longer nearby.
The vehicle can then be locked by the Mercedes-
Benz Customer Assistanc eC enter.
The vehicle can be immediately remotely locked
within four days of the ignition being turned off.
After this time, remote closing may be delayed
by 15 to 60 minutes. After 30 days the vehicle
can no longer be valet locked remotely.
The vehicle remote closing feature is available if
the relevant mobile phone network is available
and ad ata connection is possible.X
Contact the following service hotlines:
Mercedes-Ben zC ustomer Assistanc eC enter
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you
switch on the ignition, the Doors Locked
Remotely message appears in the multifunction
display.
Alternatively, the vehicle can be locked via: R
the Internet, under the "Owners Online" sec-
tion R
telephone applications (e.g. for iPhone ®
,
Android™)
To do this, you will need your identification num-
ber and password. Stolen vehicle recovery service If your vehicle has been stolen: X
Notify the police.
The police will issue an umbered incident
report. X
This number will be forwarded to the
Mercedes-Ben zC ustomer Assistanc eC enter
together with your PIN.
The Mercedes-Ben zC ustomer Assistance
Center then tries to locate the system. The
Mercedes-Ben zC ustomer Assistanc eC enter
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is
informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistanc eC enter is automatically
notified.
Vehicle Health Check With the Vehicle Health Check, the Customer
Assistanc eC enter can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistanc eC enter.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest Mercedes-Ben zS ervice
Center or ar ecovery vehicle is called.
If vehicle data needs to be transferred during an
MB Info call or aR oadside Assistanc ec all, this is
initiated by the Customer Assistanc eC enter.
The Roadside Assistance Connected mes-
sage appears in the display .Ift he Vehicle Health
Check can be started, the Request for Vehi‐
cle Diagnostics Received Start vehi‐
cle diagnostics? message appears in the
display. X
Press the Yes button to confirm the message. X
When the Vehicle Diagnostics Please
Start Ignition message appears: turn the
SmartKey to position 2 in the ignition lock
( Y
page 122). X
If the Please follow the instructions
received by phone and move your vehi‐
cle to as afe position. message
appears: please follow the instructions250
Features
Stowage and features

receive dbyp hone and move you rv ehicl etoa
safe position.
The message in the display disappears.
The vehicl eo perating state check begins.
During this procedure, you wil ls ee the Vehi‐
cle Diagnostics Active message.
If you select Cancel
,t he Vehicl eH ealth
Check is canceled completely.
When the check is complete, the Sending
vehicle diagnostics data. (Voice con‐
nection may be interrupted during
data transfer) message appears. The vehicle
data can now be sent. X
Press the OK button to confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
The Vehicle Diagnostics: Transfer‐
ring Data... message appears.
The vehicl ed ata is sent to the Customer
Assistance Center.
Depending on wha tt he customer service rep-
resentative agree dw ith you ,t he voice connec-
tion is re-establishe da fter the transfer is com-
plete. If necessary ,y ou wil lbec ontacted at a
later time by another means, e.g. by e-mail or
phone.
Another function of the Vehicl eH ealth Check is
the transfer of service data to the Customer
Assistance Center. If as ervice is due ,t he display
shows am essage to this effect together with
informatio na bout any specia lo ffers at your
workshop.
This informatio nc an als obec alled up under
"Owners Online" at http://www.mbusa.com.
Information on the data stored in the vehicle
( Y
pag e2 9).
Information on Roadsid eA ssistance
( Y
pag e2 6).
Downloading routes Downloading routes allows you to transfer and
save predefined routes in the navigation sys-
tem.
Ar oute can be prepared and sent by either a
customer service representative or under "Own-
ers Online" at http://www.mbusa.com.
Each route can includ euptof our way points.
Once ar oute has been receive dbyt he naviga-
tion system, you wil ls ee the Do you want to
start route guidance ?D estination
Received destination has been saved in "Previou sd estinations". message on
the multimedia system display.
The route is saved. X
To start route guidance: select Yes .
An overvie woft he route is shown in the dis-
play.
If you select No ,t he saved route can be called
up later in the navigation menu. X
Select Start .
Route guidance starts.
Downloaded and saved routes can be called up
again.
Speed alert You can define the upper spee dl imit, which
must not be exceede dbyt he vehicle.
If this selected spee dise xceede dbyt he vehicle,
am essage wil lbes ent to the Customer Assis-
tance Center. The Customer Assistance Center
then forwards this informatio ntoy ou.
You can select the way in which you receive this
informatio nb eforehand. Possible options
includ et ext message, e-mail or an automated
call.
The data you receive contains the following
information: R
the location where the spee dl imi tw as excee-
ded R
the time at which the spee dl imi tw as excee-
ded R
the selected spee dl imi tw hich was exceeded
Geo fencing Geo fencing allows you to select area sw hich the
vehicl es hould not enter or leave. You wil lb e
informed if the vehicl ec rosses the boundaries
of the selected areas. You can select the way in
which you receive this informatio nb eforehand.
Possible options includ et ext message, e-mail or
an automated call.
The area can be determine dase ither ac ircle or
ap olygon with am aximu moft en corners. You
can specify up to ten area ss imultaneously .D if-
ferent settings are possible for each area.
These settings can be called up under "Owners
Online" at http://www.mbusa.com.
Alternatively, you can trigger an MB Info call and
inform the customer service representative that
you wis htoa ctivate geo fencing.Features 251
Stowage and features Z

The tire pressure monitor has ay ellow warning
lamp in the instrument cluster for indicating
pressure loss or am alfunction. Whether the
warning lamp flashes or lights up indicates
whether at ire pressure is too low or the tire
pressure monitor is malfunctioning: R
if the warning lamp is lit continuously, the tire
pressure on one or more tires is significantly
too low. The tire pressure monitor is not mal-
functioning. R
if the warning lamp flashes for around a
minute and then remains lit constantly, the
tire pressure monitor is malfunctioning.
In addition to the warning lamp, am essage
appears in the multifunction display .O bserve
the information on display messages
( Y
page 211).
It may take up to ten minutes for am alfunction
of the tire pressure monitor to be indicated. A
malfunction will be indicated by the tire pres-
sure warning lamp flashing for approximately
one minute and then remaining lit. When the
malfunction has been rectified, the tire pressure
warning lamp goes out after af ew minutes of
driving.
The tire pressure values indicated by the on-
board computer may differ from those meas-
ured at ag as station with ap ressure gauge. The
tire pressures shown by the on-board computer
refer to those measured at sea level. At high
altitudes, the tire pressure values indicated by a
pressure gauge are higher than those shown by
the on-board computer. In this case, do not
reduce the tire pressures.
The operation of the tire pressure monitor can
be affected by interferenc ef rom radio transmit-
ting equipment (e.g. radio headphones, two-way
radios) that may be being operated in or near the
vehicle.
Checking the tire pressur ee lectroni-
cally X
Make sure that the SmartKey is in position H
in the ignition lock ( Y
page 122).X
Press Y or e on the steerin gw heel to
select the Serv. menu.X
Press the c or d button to select
Tire Pressure .X
Press the v button.
The current tire pressure of each tire is shown
in the multifunction display. If the vehicle was parked for longer than
20 minutes, the Tire pressure will be
displayed after driving af ew minutes
message is shown.
After at each-in process, the tire pressure mon-
itor automatically detect sn ew wheels or new
sensors. As long as ac lear allocation of the tire
pressure value to the individual wheels is not
possible, the Tire Pressure Monitor Active
message is shown instead of the tire pressure
display .T he tire pressures are already being
monitored.
If an emergenc ys pare wheel is mounted, the
system may continue to show the tire pressure
of the wheel that has been removed for af ew
minutes. If this occurs, not et hat the value dis-
played for the position where the spare wheel is
mounted is not the same as the current tire
pressure of the emergenc ys pare wheel.
Tire pressur em onitor warning mes-
sages If the tire pressure monitor detect sap ressure
loss in one or more tires, aw arning message is
shown in the multifunction display .T he yellow
tire pressure warning lamp then lights up. R
If the Please Correct Tire Pressure
message appears in the multifunction display,
the tire pressure in at least one tire is too low.
The tire pressure must be corrected when the
opportunit ya rises. R
If the Check Tire Pressure message
appears in the multifunction display ,t he tire
pressure in one or more tires has dropped
significantly. The tires must be checked. R
If the Tire Pressure Warning Tire Fail‐
ure message appears, the tire pressure in one
or more tires has dropped suddenly. The tires
must be checked.
Observe the instructions and safety notes in the
display messages in the "Tires" section
( Y
page 211).
If the wheel positions on the vehicle are rotated,
the tire pressures may be displayed for the
wrong positions for as hort time. This is rectified
after af ew minutes of driving, and the tire pres-
sures are displayed for the correc tp ositions.296
Tir ep re ssure
Wheels and tires

Information regardin gt echnica ld at a
i The dat as ta te dh er es pecifically refers to a
vehicl ew it hs ta ndard equipment. Consult an
authorize dM ercedes-Ben zC ente rf or th e
dat af or all vehicl ev ariants and trim levels.
Vehicle electronics
Installing two-way radio sa nd mobile
phones (RF transmitters)
G WARNIN G
The electromagneti cr adiation from modifie d
or incorrectl yr etrofitte dR F-transmitters can
interfere wit ht he vehicl ee lectronics .T his can
compromise th eo perational safet yoft he
vehicle. Ther eisar is kofana ccident.
You should hav ea ll wor ktoe lectrical and
electronic equipmen tc arried out at aq ualified
specialist workshop.
G WARNIN G
The electromagneti cr adiation from incor-
rectl yo perate dRFt ra nsmitters can interfere
wit ht he vehicl ee lectronics ,f or example:R
if th eRFt ra nsmitte risn ot connecte dw it h
an exterio ra ntennaR
th ee xter io ra ntenna has been installed
incorrectl yorisn ot al ow-reflection typ e
This can compromise th eo perational safet y
of th ev ehicle. Ther eisar is kofana ccident.
Hav et he low-reflection exterio ra ntenna
mounte dataq ualified specialist workshop.
When operating RF transmitters in th ev ehi-
cle ,a lways connec tt he mw it ht he low-reflec -
tion exterio ra ntenna.
! The operating permit may be invalidated if
th ei nstruction sf or installation and use of RF
transmitters are no to bserved. In particular, th ef ollowin gc onditi on sm ust be
complied with: R
only approve dw avebands may be used. R
observ et he maximum permissible output
in these wavebands. R
only approve da ntenna position sm ay be
used.
Excessiv el evels of electromagneti cr adiation
may caus ed amag etoy our healt ha nd th eh ealt h
of others. Using an exterio ra ntenna takes int o
accoun tc urren ts ci entific discussion sr elating
to th ep ossible healt hh azards that may result
from electromagneti cf ields.
Approved antenna position s
C
Fron tr oo fa reaD
Rear roo fa rea

The maximum transmission output (PEAK )att he
base of the antenna must not exceed the fol-
lowing values:
Frequency band Maximum
transmission
output
Short wave
3-54M Hz 100 W
4mw aveband
74 -88M Hz 30 W
2mw aveband
144 -1 74 MHz 50 W
Trunked radio system/
Tetra
380 -4 60 MHz 10 W
70 cm waveband
400 -4 60 MHz 35 W
Mobile communications
(2G/3G/4G) 10 W
The following can be used in the vehicle without
restrictions: R
RF transmitters with am aximum transmis-
sion output of up to 100 mW R
RF transmitters with transmitter frequencies
in the 380 -4 10 MHz frequency band and a
maximum transmission output of up to 2W
(trunked radio system/Tetra) R
Mobile phones (2G/3G/4G)
There is no restriction for antenna positions on
the outside of the vehicle for the following fre-
quency bands: R
Trunked radio system/Tetra R
70 cm waveband R
2G/3G/4G Identification plates
Vehicle identification plat ew ith vehi-
cle identification number (VIN) X
Open the driver's door.
You will see vehicle identification plate C .
Example: vehicle identification plate (USA only)
C
VIN D
Paint code
Example: vehicle identification plate (Canada only)
C
VIN
D
Paint code
i The data shown on the vehicle identification
plate is used only as an example. This data is314
Identification plates
Technical data