towing MERCEDES-BENZ CLA-Class 2014 C117 User Guide

Useful information
i This Operator's manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 26). Where will I find...?
Vehicle tool kit
General notes Vehicles with a TIREFIT kit: the TIREFIT kit is
located in the stowage well under the trunk
floor.
Vehicles with a tire-change tool kit: the tire-
change tool kit is in the stowage well under
the trunk floor.
i Apart from certain country-specific varia-
tions, the vehicles are not equipped with a
tire-change tool kit. Some tools for chang-
ing a wheel are specific to the vehicle. For
more information on which tire changing
tools are required and approved to perform
a wheel change on your vehicle, consult a
qualified specialist workshop.
Tools required for changing a wheel may
include, for example:
R Jack
R Wheel chock
R Lug wrench Vehicles with a TIREFIT kit 0043
Tire inflation compressor
0044 Towing eye
0087 Tire sealant filler bottle
X Open the trunk lid.
X Lift the trunk floor upwards (Y page 261).
X Use the TIREFIT kit (Y page 298).
i Towing eye
0044is located under tire infla-
tion compressor 0043.
Vehicles with a tire-change tool kit X
Open the trunk lid.
X Lift the trunk floor upwards (Y page 261).
X Remove the tire-change tool kit.
The tire-change tool kit contains:
R Jack
R Lug wrench
R One pair of gloves
R Folding wheel chock Flat tire
Preparing the vehicle
Your vehicle may be equipped with:
R MOExtended tires (tires with run-flat prop-
erties) (Y page 297)
Vehicle preparation is not necessary on
vehicles with MOExtended tires
R a TIREFIT kit (Y page 296)296
Flat tireBreakdown assistance

Position number
0084identifies the charged battery of the other vehicle or an equivalent jump-
starting device.
X Press together cover 0043of positive clamp 0044and slide it back.
X Connect positive terminal 0044on your vehicle to positive terminal 0087of donor battery 0084
using the jumper cable, beginning with your own battery.
X Start the engine of the donor vehicle and run it at idling speed.
X Connect negative terminal 0085of donor battery 0084to ground point 0083of your vehicle using
the jumper cable, connecting the jumper cable to battery of other vehicle 0084first.
X Start the engine.
X Before disconnecting the jumper cables, let the engine run for several minutes.
X First, remove the jumper cables from ground point 0083and negative terminal 0085, then from
positive clamp 0044and positive terminal 0087. Begin each time at the contacts on your own
vehicle first.
X Close cover 0043of positive terminal 0044after removing the jumper cables.
X Have the battery checked at a qualified specialist workshop.
i Jump-starting is not considered to be a normal operating condition.
i Jumper cables and further information regarding jump-starting can be obtained at any
qualified specialist workshop. Towing and tow-starting
Important safety notes
G
WARNING
Functions relevant to safety are restricted or
no longer available if:
R the engine is not running.
R the brake system or the power steering is
malfunctioning.
R there is a malfunction in the voltage supply
or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely. G
WARNING
If the weight of the vehicle to be towed or tow- started is greater than the permissible gross
weight of your vehicle:
R the towing eye could detach itself
R the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per-
missible gross weight of your vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (Y page 346). Towing and tow-starting
307Breakdown assistance Z

!
When COLLISION PREVENTION ASSIST
PLUS, DISTRONIC PLUS or the HOLD func- tion is activated, the vehicle brakes auto-
matically in certain situations. To avoid
damage to the vehicle, deactivate these
systems in the following or similar situa-
tions:
R when towing the vehicle
R in the car wash
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the front axle must be
raised or the entire vehicle raised and
transported.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! If you tow or tow-start another vehicle, its
weight must not exceed the maximum per- missible gross vehicle weight of your vehi-
cle.
! Vehicles with automatic transmission
must not be started by tow-starting. This
could otherwise damage the transmission.
It is better to have the vehicle transported
than to have it towed.
When towing a vehicle, the transmission must be in position N. The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2in
the ignition lock
R cannot shift the transmission to position N.
i Disarm the automatic locking feature
before the vehicle is towed (Y page 209).
You could otherwise be locked out when
pushing or towing the vehicle. Installing/removing the towing eye
Installing the towing eye Example: towing eye mounting covers
X Remove the towing eye from the stowage
space.
The towing eye is located with the vehicle
tool kit under the trunk floor (Y page 261).
Vehicles with the TIREFIT kit: the towing
eye is beneath the tire inflation compres-
sor.
X Press the mark on cover 0043inwards in the
direction of the arrow.
X Take cover 0043off the opening.
X Screw in and tighten the towing eye clock-
wise to the stop. 308
Towing and tow-startingBreakdown assistance

Removing the towing eye
X
Unscrew and remove the towing eye.
X Position the top of cover 0043in the bumper
and press it in at the bottom until it
engages.
X Place the towing eye in the stowage well
under the trunk floor (Y page 261).
X Vehicles with the TIREFIT kit: put back the
tire inflation compressor. Towing the vehicle with the front axle
raised
Only vehicles without 4MATIC can be
towed with the front axle raised.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as doing so will damage the transmission.
Vehicles with 4MATIC may either be towed
away with both axles on the ground or be loa-
ded up and transported.
! The ignition must be switched off if the
vehicle is being towed with the front axle
raised. Otherwise, ESP ®
may intervene and
damage the brake system.
X Turn the SmartKey to position 2in the igni-
tion lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Shift the automatic transmission to posi-
tion P.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the automatic locking
(Y page 209).
X Switch on the hazard warning lamps
(Y page 111).
X Turn the SmartKey to position 0in the igni-
tion lock and leave the SmartKey in the
ignition lock. Observe the important safety notes when
towing your vehicle with the front axle raised
(Y page 307). Towing a vehicle with both axles on
the ground
i In order to signal a change of direction
when towing with the hazard warning lamps
switched on, use the combination switch as usual. In this case, only the indicator lamps
for the direction of travel flash. After reset- ting the combination switch, the hazard
warning lamp starts flashing again.
The automatic transmission automatically
shifts to position Pwhen you open the driver's
or front-passenger door or when you remove the SmartKey from the ignition lock. In order
to ensure that the automatic transmission
stays in position Nwhen towing the vehicle,
you must observe the following points:
X Make sure that the vehicle is stationary.
X Turn the SmartKey to position 2in the igni-
tion lock.
X Depress and hold the brake pedal.
X Shift the automatic transmission to posi-
tion N.
X Leave the SmartKey in position 2in the
ignition lock.
X Release the brake pedal.
X Release the electric parking brake.
X Switch on the hazard warning lamps
(Y page 111).
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 307). Transporting the vehicle
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise,
the vehicle could be damaged. Towing and tow-starting
309Breakdown assistance Z

X
Turn the SmartKey to position 2in the igni-
tion lock.
X Shift the transmission to position N.
As soon as the vehicle has been loaded:
X Prevent the vehicle from rolling away by
applying the electric parking brake.
X Shift the transmission to position P.
X Turn the SmartKey to position 0in the igni-
tion lock and remove it.
X Secure the vehicle.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes. Tow-starting (emergency engine
starting)
! Vehicles with automatic transmission
must not be tow-started. You could other-
wise damage the automatic transmission.
i You can find information on "Jump-start-
ing" under (Y page 305). Fuses
Important safety notes
G
WARNING
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher amper- age, the electric cables could be overloaded.
This could result in a fire. There is a risk of an
accident and injury.
Always replace faulty fuses with the specified
new fuses having the correct amperage.
! Only use fuses that have been approved
for Mercedes-Benz vehicles and which
have the correct fuse rating for the system concerned. Only use fuses marked with an
"S". Otherwise, components or systems
could be damaged.
The fuses in your vehicle serve to close down faulty circuits. If a fuse blows, all the compo- nents on the circuit and their functions stop
operating.
Blown fuses must be replaced with fuses of
the same rating, which you can recognize by
the color and value. The fuse ratings are listed
in the fuse allocation chart.
If a newly inserted fuse also blows, have the
cause traced and rectified at a qualified spe-
cialist workshop, e.g. an authorized
Mercedes-Benz Center. Before changing a fuse
X Secure the vehicle against rolling away
(Y page 157).
X Switch off all electrical consumers.
X Turn the SmartKey to position 0in the igni-
tion lock and remove it (Y page 141). All
indicator lamps in the instrument cluster
must be off.
The fuses are located in various fuse boxes:
R Fuse box in the engine compartment on the
left-hand side of the vehicle, when viewed
in the direction of travel
R Fuse box in the front-passenger footwell
The fuse allocation chart is on the fuse box in
the front-passenger footwell (Y page 311). Fuse box in the engine compartment
G
WARNING
When the hood is open and the windshield
wipers are set in motion, you can be injured by the wiper linkage. There is a risk of injury.
Always switch off the windshield wipers and
the ignition before opening the hood.
! Make sure that no moisture can enter the
fuse box when the cover is open.
! When closing the cover, make sure that it
is lying correctly on the fuse box. Moisture
seeping in or dirt could otherwise impair
the operation of the fuses. 310
FusesBreakdown assistance

Number of seats
Maximum number of seats
0043indicates the
maximum number of occupants allowed to
travel in the vehicle. This information can be
found on the Tire and Loading Information
placard.
i The specifications shown on the Tire and
Loading Information placard in the illustra-
tion are examples. The number of seats is
vehicle-specific and can differ from the
details shown. The number of seats in your vehicle can be found on the Tire and Load-
ing Information placard. Determining the correct load limit
Step-by-step instructions The following steps have been developed as
required of all manufacturers under Title 49,
Code of U.S. Federal Regulations, Part 575
pursuant to the "National Traffic and Motor
Vehicle Safety Act of 1966".
X Step 1: Locate the statement "The com-
bined weight of occupants and cargo
should never exceed XXX kg or XXX lbs." on your vehicle’s Tire and Loading Information
placard.
X Step 2: Determine the combined weight of
the driver and passengers that will be riding
in your vehicle.
X Step 3: Subtract the combined weight of
the driver and passengers from XXX kilo-
grams or XXX lbs. X
Step 4: The resulting figure equals the
available amount of cargo and luggage load capacity. For example, if the "XXX" amount
equals 1,400 lbs and there will be five
150-l b passengers in your vehicle, the
amount of available cargo and luggage load
capacity is 650 lbs (1,400 00F8750 (5 x 150) =
650 lbs).
X Step 5: Determine the combined weight of
luggage and cargo being loaded on the
vehicle. That weight may not safely exceed
the available cargo and luggage load capa- city calculated in step 4.
X Step 6 (if applicable): If your vehicle will
be towing a trailer, load from your trailer
will be transferred to your vehicle. Refer to this Operator's Manual to determine how
this reduces the available cargo and lug-
gage load capacity of your vehicle
(Y page 327). Loading the vehicle
325Wheels and tires Z