maintenance MERCEDES-BENZ CLA-Class 2015 C117 Owner's Manual

Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the
vehicle before driving. For your own safety
and a longer vehicle life, follow the instruc-
tions and warning notices in this manual.
Ignoring them could result in damage to the
vehicle or personal injury to you or others.
Vehicle damage caused by failure to follow
instructions is not covered by the Mercedes-
Benz Limited Warranty.
The equipment or product designation of your
vehicle may vary depending on:
R model
R order
R country specification
R availability
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and illustrations.
The following are integral components of the vehicle:
R Operator's Manual
R Maintenance Booklet
R Equipment-dependent supplements
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass all
documents on to the new owner.
You can also use the CLA Guide smartphone
app: Apple
®
iOS Android™
Please note that the Mercedes-Benz Guides
App may not yet be available in your country.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
1175848600 É1175848600_ËÍ

Index
....................................................... 4Introduction
......................................... 20 At a glance
........................................... 29 Safety
................................................... 39 Opening and closing
...........................73 Seats, steering wheel and mirrors
....95 Lights and windshield wipers
..........109 Climate control
................................. 123 Driving and parking
..........................139 On-board computer and displays
....199 Stowage and features
......................261 Maintenance and care
......................285 Roadside Assistance
........................299 Wheels and tires
............................... 317 Technical data
................................... 351 Contents
3

Authorized Mercedes-Benz Center
see Qualified specialist workshop
AUTO lights
Display message ............................ 232
see Lights
Automatic car wash (care) ...............292
Automatic engine start (ECO start/
stop function) ................................... .146
Automatic engine switch-off (ECO
start/stop function) .......................... 145
Automatic headlamp mode .............. 110
Automatic transmission
Accelerator pedal position ............. 152
Automatic drive program .............. .154
Changing gear ............................... 152
DIRECT SELECT lever ..................... 148
Drive program displa y.................... 149
Driving tips .................................... 152
Emergency running mode .............. 158
Engaging drive position .................. 151
Engaging neutral ............................ 150
Engaging park position (AMG vehi-
cles) ............................................... 151
Engaging park position automati-
cally ............................................... 149
Engaging reverse gear ................... 150
Engaging the park position ............ 149
Holding the vehicle stationary on
uphill gradients .............................. 153
Kickdown ....................................... 153
Manual drive progra m.................... 155
Oil temperature (on-board com-
puter, AMG vehicles) ..................... 214
Overview ........................................ 148
Problem (malfunction) ................... 158
Program selector button ................ 153
Pulling away ................................... 144
Selector lever ................................ 151
Starting the engine ........................ 144
Steering wheel paddle shifters ...... 154
Transmission position dis-
play ........................................ 149, 151
Transmission positions .................. 152
Automatic transmission emer-
gency mode ....................................... 158 B
Backup lamp Display message ............................ 231
BAS (Brake Assist System) ................. 64
Battery (SmartKey)
Checking .......................................... 77
Important safety notes .................... 77
Replacing ......................................... 78
Battery (vehicle)
Charging ........................................ 307
Display message ............................ 234
Important safety notes .................. 305
Jump starting ................................. 309
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 211
Display message ............................ 236
Notes/function .............................. 194
Brake fluid
Display message ............................ 224
Notes ............................................. 357
Brake force distribution
see EBD (electronic brake force
distribution)
Brake lamps
Changing bulb s.............................. 119
Display message ............................ 230
Brakes
ABS .................................................. 63
Adaptive Brake Assist ...................... 66
BAS .................................................. 64
Brake fluid (notes) ......................... 357
Display message ............................ 218
EBD .................................................. 70
Hill start assist ............................... 145
HOLD function ............................... 178
Important safety notes .................. 165
Maintenance .................................. 166
Parking brake ................................ 162
Riding tips ...................................... 165
Warning lamp ................................. 249
Breakdown
see Flat tire
Brightness control (instrument
cluster lighting) ................................... 31
Buttons on the steering wheel ......... 201 Index
5

Tire tread (definition) ..................... 340
Total load limit (definition )............. 341
Traction ......................................... 334
Traction (definition) ....................... 340
Tread wear ..................................... 334
Uniform Tire Quality Grading
Standards ...................................... 333
Uniform Tire Quality Grading
Standards (definition) .................... 339
Wear indicator (definition) ............. 340
Wheel and tire combination ........... 347
Wheel rim (definition) .................... 339
see Flat tire
Top Tether ............................................ 59
Tow-starting
Emergency engine starting ............ 314
Important safety notes .................. 311
Installing the towing eye ................ 312
Removing the towing eye ............... 313
Towing a trailer
ESP ®
(Electronic Stability Pro-
gram) ............................................... 70
Towing away
Important safety guidelines ........... 311
Installing the towing eye ................ 312
Notes for 4MATIC vehicles ............ 314
Removing the towing eye ............... 313
Transporting the vehicle ................ 314
With both axles on the ground ....... 313
With front axle raised ..................... 313
Towing eye ......................................... 300
Transmission
see Automatic transmission
Transmission position display
(DIRECT SELECT lever) ...................... 149
Transporting the vehicle .................. 314
Trim pieces (cleaning instruc-
tions) .................................................. 297
Trip computer (on-board com-
puter) .................................................. 204
Trip odometer
Calling up ....................................... 203
Resetting (on-board computer) ...... 205
Trunk
Emergency release .......................... 85
Emergency release button ............... 86
Important safety notes .................... 83 Opening (automatically from out-
side) ................................................. 84
Opening automatically from
inside ............................................... 85
Opening/closing (manually from
outside) ............................................ 84
Trunk emergency release button ....... 86
Trunk lid
Display message ............................ 244
Opening dimensions ...................... 359
Trunk load (maximum) ...................... 359
Turn signals
Changing bulbs (front) ................... 119
Changing bulbs (rear) .................... 119
Display message ............................ 230
Switching on/of f........................... 112
Type identification plate
see Vehicle identification plate U
Unlocking Emergency unlocking ....................... 83
From inside the vehicle (central
unlocking button) ............................. 82
Upshift indicator (on-board com-
puter, AMG vehicles) ......................... 214 V
Vanity mirror (in the sun visor) ........ 269
Vehicle
Correct use ...................................... 25
Data acquisition ............................... 26
Display message ............................ 242
Equipment ....................................... 21
Individual settings .......................... 211
Limited Warranty ............................. 25
Loading .......................................... 329
Locking (in an emergency) ............... 83
Locking (SmartKey ).......................... 74
Lowering ........................................ 345
Maintenance .................................... 22
Parking for a long period ................ 163
Pulling away ................................... 144
Raising ........................................... 342
Reporting problems ......................... 25
Securing from rolling away ............ 342 18
Index

You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as well as accessories relevant to safety
which have not been approved by Mercedes.
This could lead to malfunctions in safety-rel-
evant systems, e.g. the brake system. Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe- cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers main-
tain a supply of genuine Mercedes-Benz parts for necessary service and repair work. In addi-
tion, strategically located parts delivery cen-
ters provide quick and reliable parts service.
Always specify the vehicle identification num- ber (VIN) when ordering genuine Mercedes-
Benz parts (Y page 352). Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all sys-tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center. The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle. Service and vehicle operation
Warranty
The implied warranty for your vehicle applies in accordance with the warranty terms and
conditions in the Service and Warranty Infor-
mation booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode
Island and Vermont Emission Control Sys-
tem Warranty
R State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are cov-
ered by the Mercedes-Benz Parts and Acces- sories warranties. These are available at any
authorized Mercedes-Benz Center.
i Should you lose your Service and War-
ranty Information booklet, have an author-
ized Mercedes-Benz Center arrange for a
replacement. The new Service and War-
ranty Information booklet will be posted to you. Introduction
21 Z

Information for customers in Califor-
nia
Under California law you may be entitled to a replacement of your vehicle or a refund of thepurchase price or lease price, if after a rea-
sonable number of repair attempts
Mercedes-Benz USA, LLC and/or its author-
ized repair or service facilities fail to fix one or
more substantial defects or malfunctions in
the vehicle that are covered by its express
warranty. During the period of 18 months
from original delivery of the vehicle or the
accumulation of 18,000 miles (approximately 29,000 km) on the odometer of the vehicle,
whichever occurs first, a reasonable number
of repair attempts is presumed for a retail
buyer or lessee if one or more of the following occurs:
(1) the same substantial defect or malfunc- tion results in a condition that is likely to
cause death or serious bodily injury if the
vehicle is driven, that defect or malfunc-
tion has been subject to repair two or
more times, and you have directly noti-
fied Mercedes-Benz USA, LLC in writing
of the need for its repair,
(2) the same substantial defect or malfunc- tion of a less serious nature than cate-
gory (1) has been subject to repair four or
more times and you have directly notified us in writing of the need for its repair, or
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty Book-
let with you when you bring the vehicle to an authorized Mercedes-Benz Center. The ser-
vice advisor will record every service for you
in the Service and Warranty Booklet. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Pro-
gram brochure (USA) or the "Roadside Assis-
tance" section in the Service and Warranty
booklet (Canada). You will find both in your
vehicle literature portfolio. Change of address or change of own-
ership
In the event of a change of address, please
send us the "Notification of Address Change" in the Service and Guarantee booklet or sim-
ply call the Mercedes-Benz Customer Assis-
tance Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372 )or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in con-
tacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in 22
Introduction

the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCede s(1-800-367-6372 )or
Customer Service (Canada) at
1-800-387-0100. Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel may cause damage to the catalytic con-
verter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop. G
WARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
If you make any changes to the vehicle elec-
tronics, the general operating permit is ren-
dered invalid.
! There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R you drive too fast over an obstacle, e.g. a
curb or a hole in the road
R a heavy object strikes the undercarriage
or parts of the chassis Introduction
23 Z

Observe the notes in the Maintenance Book-
let.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and modifica-
tions
R work on electronic components Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driv- ing your vehicle:
R the safety notes in this manual
R the vehicle technical data
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may affect its safe operation, we urge you to con-
tact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or con-
tact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc. 98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Reporting safety defects
USA only:
The following text is published as required of manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notify-
ing Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov Limited Warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz Limited Warranty or by the New or Used-Vehicle Warranty. Introduction
25 Z

Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 24). Overview of climate control systems
General notes
Observe the settings recommended on the
following pages. The windows could other-
wise fog up.
To prevent the windows from fogging up:
R switch off climate control only briefly
R switch on air-recirculation mode only
briefly
R switch on the cooling with air dehumidifi-
cation function
R switch on the defrost windshield function
briefly, if required
The air-conditioning system/dual-zone auto-
matic climate control regulates the tempera- ture and the humidity of the vehicle interior
and filters out undesirable substances from
the air.
The air-conditioning system/dual-zone auto-
matic climate control can only be operated
when the engine is running. Optimum opera-
tion is only achieved with the side windows
and panorama roof with power tilt/sliding
panel closed.
The residual heat function can only be acti-
vated or deactivated with the ignition
switched off (Y page 135).
Always keep the ventilation flaps behind the
side trim panel in the cargo compartment clear (Y
page 119). Otherwise the vehicle will
not be ventilated correctly.
i Ventilate the vehicle for a brief period
during warm weather, e.g. using the con-
venience opening feature (Y page 87). This
will speed up the cooling process and the
desired interior temperature will be
reached more quickly.
i The integrated filter filters out most par-
ticles of dust and soot and completely fil-
ters out pollen. It also reduces gaseous pol- lutants and odors. A clogged filter reduces
the amount of air supplied to the vehicle
interior. For this reason, you should always observe the interval for replacing the filter,which is specified in the Maintenance
Booklet. As it depends on environmental
conditions, e.g. heavy air pollution, the
interval may be shorter than stated in the
Maintenance Booklet.
i It is possible that under certain circum-
stances the residual heat function may be
activated automatically an hour after the
SmartKey has been removed in order to dry the automatic climate control. The vehicle
is then ventilated for 30 minutes. 124
Overview of climate control systemsClimate control

with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose controlof the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicleis stationary.
Observe the legal requirements for the coun- try in which you are driving. Some jurisdic-
tions prohibit the driver from using a mobile
phone while driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers
a distance of 44 ft (approximately 14 m) per
second.
Drive sensibly – save fuel Observe the following tips to save fuel:
R The tires should always be inflated to the
recommended tire pressure.
R Remove unnecessary loads.
R Remove roof racks when they are not nee-
ded.
R Warm up the engine at low engine speeds.
R Avoid frequent acceleration or braking.
R Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display.
Fuel consumption also increases when driv-
ing in cold weather, in stop-start traffic and in
hilly terrain. Drinking and driving G
WARNING
Drinking and driving and/or taking drugs and driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Emission control G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous components in exhaust fumes within legal limits.
These systems only work at peak efficiency if they are serviced exactly in accordance with
the manufacturer's specifications. For this
reason, only have work on the engine carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed
under any circumstances. Furthermore, all
specific service work must be carried out at
regular intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Maintenance Booklet. 164
Driving tipsDriving and parking