MERCEDES-BENZ CLA-Class 2017 C117 Owner's Guide

General notes ................................ 289
Important safety notes .................. 290
Radio type approval for the tire
pressure monitor ...........................292
Restarting ...................................... 291
Warning lamp ................................. 226
Warning message .......................... 291
TIREFIT kit .......................................... 268
Important safety notes .................. 268
Storage location ............................ 266
Tire pressure not reached .............. 269
Tire pressure reached .................... 270
Tires
Aspect ratio (definition) ................. 301
Average weight of the vehicle
occupants (definition) .................... 299
Bar (definition) ............................... 299
Changing a wheel .......................... 301
Characteristics .............................. 299
Checking ........................................ 282
Curb weight (definition) ................. 300
Definition of terms ......................... 299
Direction of rotation ...................... 302
Display message ............................ 209
Distribution of the vehicle occu-
pants (definition) ............................ 301
DOT (Department of Transporta-
tion) (definition) ............................. 299
DOT, Tire Identification Number
(TIN) ............................................... 299
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 300
General notes ................................ 306
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 300
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 300
Important safety notes .................. 282
Increased vehicle weight due to
optional equipment (definition) ...... 300
Information on driving .................... 282
Kilopascal (kPa) (definiti on) ........... 300
La

beling (overview) ........................ 296
Load bearing index (definition) ...... 301
Load index ..................................... 298
Load index (definition) ................... 300
M+S tires ....................................... 284 Maximum load on a tire (defini-
tion) ............................................... 300
Maximum loaded vehicle weight
(definition) ..................................... 300
Maximum permissible tire pres-
sure (definition) ............................. 300
Maximum tire load ......................... 298
Maximum tire load (definition) ....... 300
MOExtended tires .......................... 284
Optional equipment weight (defi-
nition) ............................................ 301
PSI (pounds per square inch) (def-
inition) ........................................... 301
Replacing ....................................... 301
Service life ..................................... 283
Sidewall (definition) ....................... 301
Speed rating (definition) ................ 300
Storing ........................................... 302
Structure and characteristics
(definition) ..................................... 299
Summer tires ................................. 284
Temperature .................................. 296
TIN (Tire Identification Number)
(definition) ..................................... 301
Tire bead (definition) ...................... 301
Tire pressure (definition) ................ 301
Tire pressures (recommended) ...... 300
Tire size (data) ............................... 306
Tire size designation, load-bearing
capacity, speed rating .................... 296
Tire tread ....................................... 283
Tire tread (definition) ..................... 301
Total load limit (definition) ............. 301
Traction ......................................... 295
Traction (definition) ....................... 301
Tread wear ..................................... 295
Uniform Tire Quality Grading
Standards ...................................... 295
Uniform Tire Quality Grading
Standards (definition) .................... 300
Wear indicator (definition) ............. 301
Wheel rim (definition) .................... 300
see Fla
t ti
re
Top Tether ............................................ 56
Tow-starting
Emergency engine starting ............ 279
Important safety notes .................. 276
Installing the towing eye ................ 277
Index19

Removingth etowin geye .............. .277
Towing a trailer
ESP
®(Electronic Stability Pro-
gram) ............................................... 66
Towing away
Important safety guidelines ........... 276
Installing the towing eye ................ 277
Notes for 4MATIC vehicles ............ 279
Removing the towing eye ...............2 77
Transporting the vehicle ................ 278
With both axles on the ground ....... 278
With front axle raised ..................... 277
Towing eye ......................................... 266
Traffic reports
see also Digital Operator's Man-
ual ..................................................2 27
Transmission
see Automatic transmission
Transmission position display
(DIRECT SELECT lever) ......................129
Transporting the vehicle .................. 278
Trim pieces (cleaning instruc-
tions) ..................................................2 64
Trip computer (on-board com-
puter) ..................................................1 77
Trip odometer
Calling up ....................................... 177
Resetting (on-board computer) ...... 178
Trunk
Emergency release .......................... 80
Emergency release button ...............8 0
Important safety notes .................... 77
Opening (automatically from out-
side) .................................................7 8
Opening (from outside the vehi-
cle, HANDS-FREE ACCESS) .............. 78
Opening automatically from
inside ............................................... 79
Opening/closing (manually from
outside) ............................................ 77
Trunk emergency release button .......80
Trunk lid
Display message ............................ 213
Opening dimensions ...................... 314
Trunk load (maximum) ...................... 314
Turn signals
Display message ............................ 199 Replacing bulbs (front) ................... 105
Swi
tching o
n/off ........................... 100
Two-way radio
Frequencies ................................... 307
Installation ..................................... 307
Transmission output (maximum) .... 307
Type identification plate
see Vehicle identification plate
U
UnlockingEmergency unlocking ....................... 76
From inside the vehicle (central
unlocking button) ............................. 75
Upshift indicator (on-board com-
puter, Mercedes-AMG vehicles) ....... 185
USB devices
Connecting to the Media Inter-
face ............................................... 232
V
Vanity mirror (in the sun visor) ........ 240
Vehicle
Correct use ...................................... 27
Data acquisition ............................... 28
Display message ............................ 211
Equipment ....................................... 24
Individual settings .......................... 183
Limited Warranty ............................. 28
Loading .......................................... 292
Locking (in an emergency) ............... 76
Locking (SmartKey) .......................... 69
Lowering ........................................ 305
Maintenance .................................... 25
Parking for a long period ................ 142
Pulling away ................................... 124
Raising ........................................... 303
Reporting problems .........................2 7
Securing from rolling away ............ 302
Transporting .................................. 278
Unlocking (in an emergency) ........... 76
Unlocking (SmartKey) ...................... 69
Vehicle data ................................... 314
Vehicle data
Roof load (maximum) ..................... 314
Trunk load (maximum) ................... 314
20Index

Vehicle dimensions........................... 314
Vehicle emergency locking ................ 76
Vehicle identification number
see VIN
Vehicle identification plate .............. 308
Vehicle tool kit .................................. 266
Ventilation
Setting the vents ........................... 119
Video
Operating the DVD ......................... 180
see also Digital Operator's Man-
ual .................................................. 227
VIN
Seat ............................................... 309
Type plate ...................................... 308
W
Warning and indicator lampsABS ................................................ 218
Active Brake Assist ........................ 225
Brakes ........................................... 217
Check Engine ................................. 222
Coolant .......................................... 223
Distance warning ........................... 225
ESP
®.............................................. 219
ESP®OFF ....................................... 220
Fuel tank ........................................ 222
Overview .......................................... 32
PASSENGER AIR BAG ...................... 40
Reserve fuel ................................... 222
Restraint system ............................ 222
Seat belt ........................................ 216
SPORT handling mode ................... 220
Tire pressure monitor .................... 226
Warranty .............................................. 24
Washer fluid
Display message ............................ 214
Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 227
Wheel and tire combinations
Tires ............................................... 306
Wheel bolt tightening torque ........... 305
Wheel chock ...................................... 302
Wheels
Changing a wheel .......................... 301
Checking ........................................ 282 Cleaning ......................................... 261
Important safety notes .................. 282
Information on driving .................... 282
Interchanging/changing ................ 301
Mounting a new wheel ................... 304
Removing a wheel .......................... 304
Storing ........................................... 302
Tightening torque ........................... 305
Wheel size/tire size ....................... 306
Window curtain air bag
Display message ............................ 196
Operation ......................................... 46
Windows
see Side windows
Windshield
Defrosting ...................................... 116
Windshield washer system
Adding washer fluid ....................... 257
Important safety notes .................. 313
Windshield wipers
Display message ............................ 214
Problem (malfunction) ................... 108
Replacing the wiper blades ............ 107
Switching on/off ........................... 106
Winter driving
Slippery road surfaces ................... 147
Snow chains .................................. 285
Winter operation
General notes ................................ 284
Winter tires
M+S tires ....................................... 284
Wiper blades
Cleaning ......................................... 262
Imp

ortant safety notes .................. 107
Wooden trim (cleaning instruc-
tions) .................................................. 264
Workshop
see Qualified specialist workshop
Z
ZONE functionSwitching on/off ........................... 116
Index21

Introduction
The printedOperator's Manual provide sinfor-
mation about th esaf eoperation of your vehicle.
The Digital Operator's Manual provide scompre-
hensiv eand specifically adapted information on
your vehicle's equipmen tand multimedia sys-
tem. You can call up th eDigital Operator's Man -
ual via th emultimedia system.
iYou will no tincur any cost swhen calling up
th eDigital Operator's Manual. The Digital
Operator's Manual works without connecting
to th eInternet .
Ther eare three ways to access th etopic sof th e
Digital Operator's Manual:
RVisua lsearch
The visual search allows you to explor eyour
vehicl e"virtually". Starting from either th e
vehicl eexterio rvie wor interio rview, you can
access man yof th edifferen ttopic scovered
by th eDigital Operator's Manual. To access
th evehicl einterio rsection ,select th e"Vehi-
cle interior" view.
RKeywor dsearch
The keyword search allows you to search for a
keyword by enterin gcharacters.
RContent s
You can select individual section sin th econ-
tents.
iThe Digital Operator's Manual is deactiva-
te dfor safet yreason swhile driving .
Operation
Calling up the Digital Operator's Man-
ual
XPress theØ buttonin th ecenter console.
The overview relating to th evehicl eappears.
XSelec tth e"Operator's Manual" men uitem by
turnin g3 or pressin g7 thecontroller.
XConfir m7 themessage about th ewarning
and safet ynotes.
The basic men ufor th eDigital Operator's
Manual appears.
Operating the Digital Operator's Man-
ual
General notes
Pleas eobserv eth einformation about th eoper -
ation of th econtroller (Ypage 228).
Content pages
The conten tpages can be accessed by mean sof
a visual search , akeyword search or usin gth e
contents .
XTo scroll forwards/backwards: turn3
th econtroller .
XTo displayin full-screen or animation: slide
8 thecontroller to th elef t:.
XTo select information texts or sav ebook -
marks: slide9 thecontroller to th e
right ;.
XTo select alink :slide 6thecontroller
downwards =.
XTo exitacontent page: select%sym-
bol ?.
XTo call up th ebasic men uof th eDigital
Operator's Manual: selectÞsymbol A.
XTo switch functions to th emultimedi a
system using th ebutton son th ecenter
console: press the$, %,ÕorØ
button.
The selected men uappears. The Digital Oper -
ator's Manual remain sopen in th eback-
ground .
22Digital Operator's Manual

Protecting the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
Environmental concerns and recom-
mendations
Wherever the Operator's Manual requires you to
dispose of materials, first try to regenerate or re-
use them. Observe the relevant environmental
rules and regulations when disposing of materi-
als. In this way you will help to protect the envi-
ronment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
Genuine Mercedes-Benz parts23
Introduction
Z

systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual-ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Therefore, only genuine Mercedes-Benz parts
should be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts (
Ypage 308).
Operator's Manual
Vehicle equipment
i
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle.
Service and vehicle operation
Warranty
The Limited Warranty for your vehicle applies in
accordance with the warranty terms and condi- tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
RNew Vehicle Limited Warranty
REmission System Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty
RState warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
iShould you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is likely to cause
death or serious bodily injury if the vehicle is
driven, that defect or malfunction has been
subject to repair two or more times, and you
24Service and vehicle operation
Introduction

have directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair.
(2) the same substantial defect or malfunction of a less serious nature than category (1)
has been subject to repair four or more
times and you have directly notified
Mercedes-Benz in writing of the need for its
repair.
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Customer Assistance Center
Mercedes-Benz USA, LLC
3 Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
Always bring the Maintenance Booklet with you
when taking the vehicle to an authorized
Mercedes-Benz Center. Your customer service
advisor will enter every service into your Main-
tenance Booklet on your behalf.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis- tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100(Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty Booklet
(Canada). You will find both in the vehicle docu-
ment wallet.
Change of address or change of own-
ership
In the event of a change of address, please send
us the "Notification of Address Change" in the
Service and Warranty Booklet or simply call theMercedes-Benz Customer Assistance Center (USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave all liter-
ature in the vehicle so that it is available to the
next owner.
If you have purchased a used car, please send us the "Notification of Used Car Purchase" in the
Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
When you are abroad with your vehicle, observe
the following points:
RService facilities or replacement parts may
not be readily available.
RLead-free fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter.
RThe fuel may have a considerably lower
octane number. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Service and vehicle operation25
Introduction
Z

Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a high
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb, speed bumps or a pothole in the road
Ra heavy object strikes the underbody or
parts of the chassis
In situations like this, the body, the under-
body, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no longer withstand the strain they are designed
to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaustsystem, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
Declarations of conformity
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the two following two conditions: 1)
These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void the
user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including inter-
ference that may cause undesired operation of
the device."
26Operating safety
Introduction

Diagnostics connection
The diagnosticsconnection is only intended fo r
th econnection of diagnostic equipmen tat a
qualified specialis tworkshop .
GWARNING
If you connec tequipmen tto adiagnostic s
connection in th evehicle, it may affec tth e
operation of vehicle systems .As aresult ,th e
operatin gsafet yof th evehicle could be affec -
ted. There is aris kof an accident.
Only connec tequipmen tto adiagnostic scon-
nection in th evehicle, whic his approved fo r
your vehicle by Mercedes-Benz.
GWARNING
Objects in th edriver's footwell can restric tth e
peda ltrave lor obstruct adepressed pedal.
The operatin gand road safet yof th evehicle is
jeopardized. There is aris kof an accident.
Mak esur ethat all objects in th evehicle are
stowed correctly, and that they canno tente r
th edriver's footwell. Install th efloormat s
securely and as specifie din order to ensur e
sufficien tclearanc efo rth epedals. Do no tuse
loose floormat sand do no tplac efloormat son
to pof on eanother.
!If th eengin eis switched of fand equipmen t
on th ediagnostic sconnection is used ,th e
starter battery may discharge.
Connectin gequipmen tto th ediagnostic scon-
nection can lead to emission smonitorin ginfor-
mation bein greset ,fo rexample. Thi smay lead
to th evehicle failin gto mee tth erequirements of
th enext emission stest durin gth emain inspec-
tion .
Qualified specialist workshop
An authorized Mercedes-Ben zCente ris aquali-
fie dspecialis tworkshop .It has th enecessary
specialis tknowledge ,tools and qualification sto
correctl ycarry out th ewor krequire don your
vehicle. Thi sis especially th ecas efo rwor krel -
evant to safety.
Observ eth enote sin th eMaintenance Booklet .Always hav
eth efollowin gwor kcarrie dout at an
authorized Mercedes-Ben zCenter:
Rwor krelevant to safet y
Rserviceand maintenance wor k
Rrepair work
Ralterations, installation wor kand modifica-
tion s
Rworkon electronic component s
Correct use
If you remov eany warnin gstickers ,you or oth-
ers could fail to recogniz ecertain dangers.
Leave warnin gstickers in position .
Observ eth efollowin ginformation when drivin g
your vehicle:
Rth esafet ynote sin this manual
Rtechnical dat afo rth evehicle
Rtraffic rule sand regulation s
Rlaws and safetystandard spertainin gto moto r
vehicles
Problem swit hyou rvehicle
If you should experience aproblem wit hyour
vehicle, particularly on ethat you believe may
affec tit s saf eoperation ,we urg eyou to contact
an authorized Mercedes-Ben zCente rimmedi-
ately to hav eth eproblem diagnosed and recti -
fied. If th eproblem is no tresolved to your sat -
isfaction ,please discus sth eproblem again wit h
an authorized Mercedes-Ben zCente ror ,if nec-
essary, contact us at on eof th efollowin g
addresses.
In th eUSA
Customer Assistanc eCente r
Mercedes-Ben zUSA, LL C
3 Mercedes Drive
Montvale, NJ 07645-0350
In Canad a
Customer Relation sDepartmen t
Mercedes-Ben zCanada, Inc.
98 Vanderhoo fAvenue
Toronto ,Ontario M4 G4C9
Reporting safet ydefect s
USAonly:
Operating safety27
Introduction
Z

The following text is reproduced as required of
all manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
National Traffic and Motor Vehicle Safety Act of
1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go tohttp://
www.safercar.gov; or write to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington,
DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!
Follow the instructions in this manual about
the proper operation of your vehicle as well as
about possible vehicle damage. Damage to
your vehicle that arises from culpable contra-
ventions against these instructions is not cov-
ered either by the Mercedes-Benz Limited
Warranty or by the New or Used-Vehicle War-
ranty.
QR codes for the rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate res-
cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in a compact form, e.g. the
routing of the electric cables.
You can find more information under
www.mercedes-benz.de/qr-code.
Data stored in the vehicle
Data storage
A wide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
Rthe vehicle's operating state
Rincidents
Rmalfunctions
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example:
Roperating conditions of system components,
e.g. fluid levels
Rthe vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position
Rmalfunctions and defects in important system
components, e.g. lights, brakes
Rvehicle reactions and operating conditions in
special driving situations, e.g. air bag deploy-
ment, intervention of stability control sys-
tems
Rambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to:
Rassist in recognizing and rectifying malfunc-
tions and defects
Ranalyze vehicle functions, e.g. after an acci-
dent
Roptimize vehicle functions
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory
and malfunction data memory.
Services include, for example:
Rrepair services
Rservice processes
Rwarranties
Rquality assurance
The vehicle is read out by employees of the ser-
vice network (including the manufacturer) using special diagnostic testers. More detailed infor-
mation is obtained from it, if required.
28Data stored in the vehicle
Introduction