service MERCEDES-BENZ CLS 2014 User Guide

Change of address or change of
ownership
In theevent ofachangeofaddress, please
sendusthe"NotificationofAddress Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center(USA)atthe hotline
number
1-800-FOR-MERCedes(1-800-367-6372)or
Customer ServiceCenter (Canada) at
1-800-387-0100.This will assist us in
contacting you inatimely manner should the
need arise.
If you sell your Mercedes, please leave the
entireliterature in the vehicle so that it is
available to the next owner.
If you have purchasedaused car, please send
us the "Notification of Used Car Purchase" in
the Serviceand Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372)or
Customer Service(Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
Rservice facilities or replacement parts may
not be readily available.
Runleaded fuel for vehicles withacatalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
Rthe fuel may haveaconsiderably lower
octanerating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA,LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There isarisk of an accident.
Always have the prescribed service/
maintenance work as well as any required
repairs carried out ataqualified specialist
workshop.
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect.You will require considerably
more effort to steer and brake. There isarisk
of an accident.
Do not switch off the ignition while driving.
GWARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other
networked components. In particular,
systems relevant to safety could also be
affected. Asaresult, these may no longer
function as intended and/or jeopardize the
operating safety of the vehicle. There is an
increased risk of an accident and injury.
24Introduction

Connecting equipmenttothe diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test
during the main inspection.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
Rwork relevant to safety
Rservice and maintenance work
Rrepair work
Ralterations, installation work and
modifications
Rwork on electronic components
Problems with your vehicle
If you should experienceaproblemwith your
vehicle, particularly one that you believe may
affectits safe operation, we urge youto
contact an authorized Mercedes-Benz Center
immediatelytohavethe problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
againwithaMercedes-BenzCenter or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA,LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-BenzCanada, Inc.
98 Vanderhoof Avenue
Toronto,Ontario M4G 4C9
Reporting safety defects
USAonly:
The followingtextispublished as required of
manufacturers underTitle 49,Code of U.S.
Federal Regulations, Part 575pursuanttothe
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle hasadefect
which could causeacrash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA)inadditionto
notifying Mercedes-Benz USA, LLC.
If NHTSAreceivessimilar complaints,itmay
open an investigation, and if it findsthata
safety defect exists inagroup of vehicles, it
may orderarecall and remedy campaign.
However, NHTSA cannot become involved in
individualproblems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA,you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153);go
tohttp://www.safercar.gov;orwrite to:
Administrator,NHTSA,400 SeventhStreet,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!Follow the instructions in this manual
aboutthe proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpablecontraventionsagainst these
instructions is not covered either by the
Mercedes-BenzLimited Warranty or by the
New or Used-Vehicle Warranty.
26Introduction

Datastoredinthevehicle
Information about electronic data
acquisition in thevehicle
(IncludingnoticepursuanttoCalifornia Code
§9951)
Your vehicle records electronic data. If your
vehicle is equipped with mbrace (Canada:
TELE AID), data is transmitted in the event of
an accident.
This information helps, for example, to test
vehicle systems after an accident and to
continually improve vehicle safety.
Daimler AG can access this data and submit
it:
Rfor safety research or vehicle diagnosis
purposes
Rwith the consentofthe vehicle owner
Ron the instruction of prosecuting
authorities
Rfor use in arbitration of disputes that
involve Daimler AG, its affiliates or its sales
and service organizations
Ras otherwise required or permitted by law.
Please check your mbrace (Canada:TELE
AID) purchase agreement to findoutmore
aboutdata that can be recorded and
transmittedbythissystem.
Information on copyright
General information
Information on licensefor free and open-
source softwareused in your vehicle and its
electronic componentsisavailableonthe
followingwebsite:
http://www.mercedes-benz.com/
opensource
Introduction27
Z

ContactanauthorizedMercedes-Benz
Centerorcall 1-800-FOR-MERCedes (in the
USA) or 1-800-387-0100 (in Canada).
ATA (anti-theftalarm system)
XTo arm:lockthe vehicle with the SmartKey
or KEYLESS-GO.
Indicator lampflashes. The alarm
system is armed after approximately
15 seconds.
XTo disarm:unlock the vehicle with the
SmartKey or KEYLESS-GO.
Avisual and audible alarm is triggeredifthe
alarm system is armed and you open:
Radoor
Rthe vehicle with the mechanical key
Rthe trunk lid
Rthe hood
XTo turn thealarmoff with the
SmartKey:press theorbutton
on the SmartKey.
The alarm is switched off.
or
XInsert the SmartKey intothe ignition lock.
The alarm is switched off.
XTo stop thealarmusing KEYLESS-GO:
grasp the outside door handle. The
SmartKey must be outside the vehicle.
The alarm is switched off.
or
XPress the Start/Stop button on the
dashboard. The SmartKey must be inside
the vehicle.
The alarm is switched off.
The alarm is not switched off, even if you
close the open door that triggered it, for
example.
iIf the alarm stays on for more than
30 seconds, the mbrace emergency call
system automatically sendsamessage to
the Customer Assistance Center by text
message or data connection.The
emergency call system sends the message
provided that:
Ryou have subscribed to the mbrace
service
Rthe mbrace service has been activated
properly
Rthe necessary mobile phone network is
available
74Theft deterrent locking system
Safety

could burn yourselfonthese components.
There isarisk of injury.
Allow these components to cool down before
changingabulb.
There are bulbs other than Xenon and LED
bulbs that you cannot replace. Replace only
the bulbs listed (Ypage 125). Have the bulbs
that you cannot replace yourself changed at
aqualified specialist workshop.
If you require assistance changing bulbs,
consultaqualified specialist workshop.
Do not touch the glass tube of new bulbs with
your bare hands. Even minor contamination
can burn into the glass surface and reduce
the service life of the bulbs. Always usealint-
free cloth or only touch the base of the bulb
when installing.
Only use bulbs of the correct type.
If the new bulb still does not light up, consult
aqualified specialist workshop.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times.
Have the headlamp settingchecked regularly.
Overview: changing bulbs/bulb types
You can change the following bulbs. The bulb
type can be found in the legend.
Tail lamp
Backup lamp:W16W
Changing the rear bulbs
Backup light
Lamp unit
XSwitch off the lights.
XOpen the trunk.
XReach up into the side paneling and pull
downwards until the lamp cluster is easily
accessible.
XPress the detent of connectorand pull
out connector.
XUseasuitable tool to loosen and remove
four nuts.
XRemove the entire lamp cluster.
XTurn bulb holder$counter-clockwise and
pull it out.
XPull out bulb.
XInsert the new bulb into bulb holder$.
XInsert bulb holder$into the lamp and turn
it clockwise.
XRe-insert the lamp cluster.
XTighten four nuts.
XPush in connectoruntil it engages.
XInsert the side paneling.
Windshield wipers
Switching the windshield wiperson/
off
!Do not operatethe windshield wipers
when the windshield is dry, as this could
damage the wiper blades. Moreover, dust
Windshield wipers125
Lights and windshield wipers
Z

Useful information
iThis Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please notethat your vehicle may
not be equipped with all features
described. This also applies to safety-
related systemsand functions.
iRead the information on qualified
specialist workshops: (Ypage 26).
Notes on breaking-inanew vehicle
Important safety notes
New and replaced brakepads and discsonly
reachtheir optimum braking effect after
several hundred kilometers of driving.
Compensate for this by applyinggreater force
to thebrakepedal.
Thefirst 1000miles (1500 km)
The moreyou look after theengine when it is
new, themoresatisfied you will be with its
performanceinthefuture.
RYou should therefore driveatvarying
vehicle and engine speedsfor thefirst
1000 miles (1500 km).
RAvoid heavy loads, e.g.driving at full
throttle, during this period.
RChange gearingood time, before the
tachometer needle isof the way to the
red area of the tachometer.
RDo not manually shift toalower gear to
brake the vehicle.
RIf possible, do not depress the accelerator
pedal past the point of resistance
(kickdown).
ROnly select shift ranges3,2or1when
driving slowly, e.g. in mountainous terrain.
After 1000 miles (1500 km), you can increase
the engine speed graduallyand accelerate
the vehicle to full speed.
Additional breaking-in notes for AMG
vehicles:
RDo not drive faster than 85 mph
(140 km/h) for the first 1000 miles
(1500 km).
ROnly allow the engine to reachamaximum
engine speed of 4500 rpm briefly.
RChange gear in good time.
iYou should also observe these notes on
breaking in if the engine or parts of the drive
train on your vehicle have been replaced.
iAlways observe the respective speed
limits.
AMG vehicles with self-locking rear
axle differential
Your vehicle is equipped withaself-locking
differential on the rear axle. To protectthe
differential on the rear axle, carry out an oil
change afterabreaking-in phase of
2000miles (3000 km). This oil change
prolongs the servicelife of the differential.
Have the oil change carried out ataqualified
specialist workshop.
Driving
Important safetynotes
GWARNING
Objects in the driver's footwell can restrict the
pedal travel or obstructadepressed pedal.
The operatingand road safety of the vehicle
is jeopardized. There isarisk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficientclearancefor the pedals. Do not use
loose floormats.
146Driving
Driving and parking

Parking brake
GWARNING
If you must brake the vehicle with the parking
brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the
vehicle when the service brake is faulty. Do
not apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turningagain.
GWARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
Rreleasing the parking brake
Rshifting the automatic transmission out of
the parking positionP
Rstartingthe engine.
They could also operate the vehicle's
equipment. There isarisk of an accident and
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
If you brake the vehicle with the parking
brake, the brake lamps will not light up.
XTo apply:depress parking brakefirmly.
When the engine is running, the(USA
only) or
(Canada only) indicator lamp
lights up in the instrumentcluster.
XTo release:depressthe brakepedal and
keep it depressed.
XPull release handle.
When the ignition is switched on or the
engine is running, the(USA only) or

(Canada only) indicator lamp goes out
in the instrumentcluster.
Parking thevehicle foralong period
If you leave thevehicle parked for longer than
four weeks, thebattery may be damagedby
exhaustive discharging.
If you leave thevehicle parked for longer than
six weeks, thevehicle may suffer damage as
aresult of lack of use.
XVisitaqualifiedspecialist workshop and
seek advice.
iYou can obtain informationabout trickle
chargers fromaqualifiedspecialist
workshop.
Driving tips
General notes
Important safety notes
GWARNING
If you switch off theignitionwhile driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect.You will require considerably
more effort to steer and brake. There isarisk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If you operate mobile communication
equipment while driving, you will be
Driving tips169
Driving and parking
Z

distracted from traffic conditions. You could
also lose control of the vehicle. There isarisk
of an accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the
country in which you are driving.Some
jurisdictionsprohibit the driver from using a
mobile phone while drivingavehicle.
If you makeacall while driving,alwaysuse
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over toasafe location and stop
before operatingthe telephone.
Bear in mind that ataspeed of only 30 mph
(approximately 50 km/h) the vehicle covers
adistanceof44ft(approximately 14 m) per
second.
Drive sensibly–save fuel
Observe the following tips to save fuel:
XThe tires should always be inflated to the
recommended tire pressure.
XRemove unnecessary loads.
XRemove roof racks whenthey are not
needed.
XWarm up the engine at low engine speeds.
XAvoid frequent acceleration or braking.
XHave all maintenancework carried out as
indicated by the service intervals in the
MaintenanceBooklet or by the service
interval display.
Fuel consumption also increases when
driving in cold weather, in stop-start traffic
and in hilly terrain.
Drinking and driving
GWARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Evenasmall amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility ofaserious or even fatal
accident are greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Emission control
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
isarisk of fatal injury. Therefore never leave
the engine running in enclosed spaces
without sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency if
they are serviced exactly in accordance with
the manufacturer's specifications. For this
reason, only have work on the engine carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed
under any circumstances. Furthermore, all
specific service work must be carried out at
regular intervals and in accordance with the
Mercedes-Benzservice requirements. Details
can be found in the Maintenance Booklet.
ECO display
Example: ECO display
The ECO display gives you information on how
economical your driving style is. The ECO
display assists you in achieving the optimum
170Driving tips
Driving and parking

Displaysandoperation
Instrument cluster
Speedometer withsegments (Ypage 220)
Multifunction display (Ypage 221)
$Tachometer (Ypage 219)
!Coolant temperature (Ypage 219)
Fuelgauge
Coolant temperaturedisplay
GWARNING
Opening thehoodwhen theengineis
overheated or when there isafireinthe
enginecompartmentcould expose you to hot
gases or other service products. There is a
risk of injury.
Let an overheated engine cool down before
opening the hood. If there isafire in the
engine compartment, keep the hood closed
and contact the fire department.
!Adisplay message is shown if the coolant
temperature is too high.
If the coolanttemperature is over
248 ‡(120 †), do not continue driving. The
engine will otherwise be damaged.
The coolanttemperature gauge is in the
instrument cluster on the left-hand side
(Ypage 31).
Under normal operatingconditions and with
the specified coolant level, the coolant
temperature may rise to 248‡(120 †).
Tachometer
!Do not drive in the overrevving range, as
this could damage the engine.
The red band in the tachometer indicates the
engine's overrevving range.
The fuel supply is interrupted to protectthe
engine when the red band is reached.
Displays and operation219
On-board computer and displays
Z

VideoDVD operation
Example:CD/DVD changerdisplay
Currentscene
XSwitch on COMANDand select video DVD;
see the separate operating instructions.
XPress the\norbutton on the
steering wheeltoselect theAudiomenu.
XTo select the next/previous scene:
brieflypress theorbutton.
XTo selectascene from thescene list
(rapid scrolling):press and hold the
orbuttonuntil desired
scenehasbeenreached.
Telephonemenu
Introduction
GWARNING
If youoperate informationsystems and
communication equipmentintegratedin the
vehiclewhile driving, you will be distracted
from traffic conditions. You could also lose
control of thevehicle. There isariskofan
accident.
Only operate theequipmentwhen the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the
equipment when the vehicle is stationary.
When telephoning, you must observe the
legal requirements for the countryinwhich
you are currently driving.
XSwitch on the mobile phone (see the
separate operating instructions).
XSwitch on COMAND (see the separate
operating instructions).
XEstablishaBluetooth®connection to
COMAND; see the separate operating
instructions.
XPress the\norbutton on the
steering wheel to select theTelmenu.
You will see one of the following display
messages in the multifunction display:
RPhone READYor the name of the network
provider: the mobile phone has found a
network and is ready to receive.
RPhone No Service:there is no network
available or the mobile phone is searching
foranetwork.
Acceptingacall
Example: incoming call
XPress thebutton on the steering
wheel to acceptanincoming call.
If someone calls youwhenyouareinthe
Telmenu,adisplay message appearsinthe
multifunctiondisplay.
You can acceptacall even if you are not in
theTelmenu.
Rejecting or endingacall
XPress thebutton on the steering
wheel.
You can end or rejectacall even if you are not
in theTelmenu.
Dialinganumberfrom the phone book
XPress the\norbutton on the
steering wheel to select theTelmenu.
XPress the,orbutton to
switch to the phone book.
226Menus and submenus
On-board computer and displays