service MERCEDES-BENZ CLS 2014 Owners Manual

Publication details
Internet
Further information about Mercedes-Benz
vehicles and about Daimler AG can be found
on the following websites:
http://www.mbusa.com (USA only)
http://www.mercedes-benz.ca (Canada
only)
Editorial office
You are welcome to forward any queries or
suggestions you may have regarding this
Operator's Manual to the technical
documentation team at the following
address:
Daimler AG, HPC: CAC, Customer Service,
70546Stuttgart, Germany
©Daimler AG: Not to be reprinted, translated
or otherwise reproduced, in whole or in part,
without written permission from Daimler AG.
Symbols
Registered trademarks:
RBluetooth®isaregistered trademark of
Bluetooth SIG Inc.
RDTS isaregistered trademark of DTS, Inc.
RDolby and MLP are registered trademarks
of DOLBYLaboratories.
RBabySmart™, ESP®and PRE-SAFE®are
registered trademarks of Daimler AG.
RHomeLink®isaregistered trademark of
Johnson Controls.
RiPod®and iTunes®are registered
trademarks of Apple Inc.
RLogic7®isaregistered trademark of
Harman International Industries.
RMicrosoft®and Windows media®are
registered trademarks of Microsoft
Corporation.
RSIRIUS isaregistered trademark of Sirius
XM RadioInc.
RHD Radioisaregistered trademark of
iBiquity Digital Corporation.
RGracenote®isaregistered trademark of
Gracenote, Inc.
RZAGATSurvey®and related brands are
registered trademarks of ZagatSurvey,
LLC.
In this Operator's Manual you will find the
following symbols:
GWARNING
Warning notes draw your attention to hazards
that endanger your health or life, or the health
or life of others.
HEnvironmental note
Environmental notes provide you with
information on environmentally aware actions
or disposal.
!Notes on material damage alert you to
dangers that could lead to damage to your
vehicle.
iPractical tips or further information that
could be helpful to you.
XThis symbol indicates an
instruction that must be followed.
XSeveral of these symbols in
succession indicate an instruction
with several steps.
(Ypage)This symbol tells you where you
can find more information about a
topic.
YYThis symbol indicatesawarning or
an instruction that is continued on
the next page.
DisplayDisplayThis font indicatesadisplay in the
multifunction display/COMAND
display.
Parts of the software in the vehicle are
protected by copyright©2005
The FreeType Project
http://www.freetype.org. All rights
reserved.
As at 20.07.2012

1, 2,3...
12Vsocket
see Sockets
4ETS
see ETS/4ETS (Electronic
TractionSystem)
4MATIC (permanent four-wheel
drive)..................................................193
4MATIC off-road system...................193
A
ABS (Anti-lock Braking System)
Display message............................238
Function/notes ................................ 66
Important safety notes....................66
Warning lamp ................................. 267
Activating/deactivating cooling
with air dehumidification.................136
Active BlindSpot Assist
Activating/deactivating (on-
board computer)............................228
Display message............................254
Function/information....................211
Active Driving Assistancepackage.211
Active Lane KeepingAssist
Activating/deactivating (on-
board computer)............................229
Display message............................253
Function/information....................214
Active light function.........................121
Active multicontour seat
Adjusting (on the seat)..................103
Active Parking Assist
Detecting parking spaces..............197
Display message............................254
Function/notes.............................196
Important safety notes..................196
Parking..........................................198
ADAPTIVE BRAKE................................. 72
Adaptive DampingSystem(ADS).....190
Adaptive Highbeam Assist
Display message............................248
Function/notes.............................121
Additives (engine oil)........................376
Airbags
Display message............................244
Front airbag (driver, front
passenger).......................................44
Important safety notes....................42
Knee bag .......................................... 45
PASSENGER AIR BAG OFF
indicator lamp..................................47
Pelvis airbag...................................46
Safety guidelines.............................41
Side impact airbag..........................45
Windowcurtain air bag....................47
Air-conditioningsystem
see Climate control
AIRFLOW...........................................137
AIRMATIC
Display message............................252
Function/notes.............................189
Airvents
Glove box ....................................... 142
Important safetynotes..................142
Rear...............................................143
Setting...........................................142
Setting the center airvents...........142
Setting the sideairvents...............142
Ambient lighting
Setting the brightness (on-board
computer)......................................231
Setting the color (on-board
computer)......................................231
AMG adaptive sport suspension
system................................................ 190
Ashtray...............................................287
Assistancedisplay (on-board
computer)..........................................227
Assistancemenu (on-board
computer)..........................................227
ASSYST PLUS
Displayingaservice message........310
Hidingaservice message..............310
Notes.............................................309
Resetting the service interval
display...........................................310
Service message ............................ 309
Specialservice requirements ......... 310
4Index

Display messages
ASSYST PLUS................................309
Calling up (on-board computer).....237
Driving systems.............................251
Engine ............................................ 248
General notes................................237
Hiding (on-board computer)...........237
KEYLESS-GO..................................262
Lights .............................................245
Safety systems..............................238
SmartKey.......................................262
Tires............................................... 258
Vehicle ...........................................260
Distancerecorder.............................222
see Trip odometer
Distancewarning (warning lamp)....275
DISTRONIC PLUS
Activating ....................................... 180
Activationconditions.....................180
Deactivating ................................... 184
Display message............................255
Displaysinthe multifunction
display...........................................184
Function/notes.............................177
Important safety notes..................177
Setting the specified minimum
distance.........................................183
Warning lamp ................................. 275
Doors
Automatic locking (on-board
computer)......................................232
Automatic locking (switch) ...............83
Central locking/unlocking
(SmartKey) .......................................76
Control panel...................................38
Display message............................261
Emergency locking ........................... 84
Emergency unlocking.......................84
Important safety notes....................82
Opening (from inside)......................82
Drinking and driving.........................170
Drinks holder
see Bottle holder
Driveprogram
Automatic......................................160
Display...........................................155
Display (DIRECTSELECT lever)......156
Manual ...........................................161
Manual (AMG vehicles)..................162
Manual (vehicleswithSports
package AMG)...............................162
SETUP (on-board computer)..........234
Driveprogram selector.....................159
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service.................311
Symmetrical low beam..................116
Driving on flooded roads..................174
Driving safety systems
ABS (Anti-lock Braking System).......66
ADAPTIVE BRAKE.............................72
BAS (Brake Assist System)..............67
BAS PLUS (Brake Assist System
PLUS) ...............................................67
Electronicbrake force distribution...71
ESP®(Electronic Stability
Program)..........................................68
ETS/4ETS (ElectronicTraction
System)...........................................69
Important safety information...........66
Overview..........................................66
PRE-SAFE®Brake .............................72
Driving systems
Active Blind Spot Assist.................211
Active Driving Assistance
package.........................................211
Active Lane Keeping Assist............214
Active Parking Assist.....................196
AIRMATIC......................................189
AMG adaptive sport suspension
system...........................................190
ATTENTION ASSIST........................203
Blind Spot Assist ............................ 207
Cruise control................................175
Display message............................251
DISTRONICPLUS...........................177
HOLD function...............................186
Lane Keeping Assist......................209
Lane Tracking package..................207
NightView Assist Plus...................204
PARKTRONIC.................................193
RACESTART (AMG vehicles)..........188
Rearview camera..........................199
8Index

Driving tips
AMGceramic brakes.....................173
Automatic transmission.................158
Brakes...........................................172
Break-in period..............................146
Downhill gradient...........................172
Drinking and driving.......................170
Driving abroad...............................116
Driving in winter .............................174
Driving on flooded roads................174
Driving on wet roads......................174
Exhaustcheck...............................170
Fuel ................................................ 170
General..........................................169
Hydroplaning.................................174
Icy road surfaces...........................174
Limited braking efficiency on
salted roads...................................172
Snow chains..................................337
Symmetrical low beam..................116
Wet road surface...........................172
DVD audio
Operating (on-board computer).....225
DVD video
Operating (on-board computer).....226
E
EASY-ENTRY feature
Activating/deactivating.................233
Function/notes.............................108
EASY-EXIT feature
Crash-responsive...........................109
Function/notes.............................108
Switching on/off...........................233
EBD (electronic brake force
distribution)
Display message............................240
Function/notes ................................ 71
ECOdisplay
Function/notes.............................170
On-board computer.......................223
ECOstart/stop function
Automatic engine switch-off..........151
Deactivating/activating.................152
General information.......................151
Important safety notes..................151
Introduction...................................150
Emergency release
Driver's door....................................84
Fuel filler flap.................................166
Trunk...............................................88
Vehicle.............................................84
Emergency spare wheel
Important safety notes..................367
Points to remember.......................367
Removing.......................................368
Storage location............................368
Stowing .......................................... 368
Technical data...............................370
Emergency Tensioning Devices
Function ...........................................59
Safety guidelines.............................41
Emissions control
Service and warranty information....23
Engine
Check Engine warning lamp ........... 273
Display message............................248
ECO start/stop function................150
Engine number............................... 373
Irregularrunning............................154
Jump-starting.................................326
Starting problems..........................154
Starting the engine with the
SmartKey.......................................149
Starting with KEYLESS-GO.............149
Switching off..................................168
Tow-starting (vehicle)..................... 331
Engine electronics
Problem (malfunction)...................154
Engine oil
Adding...........................................308
Additives........................................376
Checking the oil level..................... 307
Checking the oil levelusing the
dipstick..........................................307
Display message............................250
Filling capacity...............................376
Notes about oil grades ................... 375
Notes on oil level/consumption....307
Temperature (on-board computer).234
Viscosity........................................376
Index9

Messages
see Display messages
Mirrors
see Exterior mirrors
see Vanity mirror (in the sun visor)
Mobile phone
Menu (on-board computer)............226
Modifying the programming
(SmartKey)...........................................77
MOExtendedtires.............................. 321
Mounting wheels
Loweringthe vehicle......................361
Mountinganew wheel...................360
Raising the vehicle.........................359
Removingawheel..........................360
Securing the vehicle against
rolling away...................................358
MP3
Operation ....................................... 225
see separate operating instructions
Multicontour seat
Adjusting (on the seat)..................102
Multifunctiondisplay
Function/notes.............................221
Permanent display.........................230
Multifunctionsteering wheel
Operating the on-board computer.220
Overview..........................................33
N
Navigation
Menu (on-board computer)............224
NECK-PRO head restraints
Operation .........................................53
Resettingafter beingtriggered........54
NECK-PRO luxury head restraints
Operation .........................................53
Resettingafter beingtriggered........54
Night View Assist Plus
Activating/deactivating.................205
Cleaning ......................................... 316
Function/notes.............................204
Problem (malfunction)...................207
Notes on breaking-inanew
vehicle................................................146
O
Occupant Classification System
(OCS)
Faults...............................................52
Operation .........................................47
System self-test...............................50
Occupant safety
Childreninthe vehicle.....................60
Important safety notes....................40
OCS
Faults...............................................52
Operation .........................................47
System self-test...............................50
Odometer...........................................222
see Trip odometer
Oil
see Engine oil
On-board computer
AMG menu.....................................234
Assistance menu...........................227
Audiomenu...................................225
Convenience submenu..................233
Displayingaservice message........310
Display messages..........................237
DISTRONICPLUS...........................184
Factory settings submenu.............234
Important safety notes..................218
Instrument cluster submenu..........229
Lighting submenu..........................230
Menu overview..............................222
Message memory..........................237
Navigation menu............................224
Operation ....................................... 220
RACETIMER...................................235
Service menu.................................229
Settings menu...............................229
Standard display............................222
Telephone menu............................226
Trip menu......................................222
Vehicle submenu...........................232
Video DVD operation.....................226
Operatingsafety
Declarationofconformity................25
Important safety notes....................24
Operatingsystem
see On-board computer
Index13

Rear windowdefroster
Problem (malfunction)...................141
Switching on/off...........................140
Refrigerant (air-conditioning
system)
Important safety notes..................378
Refueling
Fuel gauge...............................31, 219
Important safety notes..................164
Refueling process..........................165
see Fuel
Remote control
Garage door opener.......................299
Programming (garage door
opener)..........................................299
Reportingsafety defects....................26
Reserve (fueltank)
see Fuel
Reserve fuel
Display message............................251
Warning lamp ................................. 273
see Fuel
Residual heat (climate control)........141
Reverse gear (selector lever)...........155
Reversing feature
Side windows...................................88
Sliding sunroof.................................93
Reversing lamps (display
message)............................................ 246
Roadside Assistance(breakdown)....23
Roller sunblind
Rearwindow..................................287
Roof carrier........................................283
Roof lining and carpets (cleaning
guidelines).........................................318
Roof load (maximum)........................379
S
Safety
Childreninthe vehicle.....................60
Child restraint systems....................60
Occupant Classification System
(OCS)...............................................47
Seat belts
Adjusting the driver's and front-
passenger seatbelt.........................57
Adjusting the height ......................... 58
Belt force limiters............................59
Cleaning ......................................... 317
Correct usage..................................56
Emergency Tensioning Devices ........59
Fastening.........................................56
Important safety guidelines.............55
Releasing.........................................58
Safety guidelines.............................41
Switching beltadjustment on/off
(on-board computer)......................233
Warning lamp ................................. 265
Warning lamp (function) ................... 58
Seats
Adjusting (electrically)...................100
Adjusting the 4-way lumbar
support..........................................103
Adjusting the active multicontour
seat...............................................103
Adjusting the headrestraint..........100
Adjusting the multicontour seat..... 102
Cleaning the cover.........................317
Correct driver's seatposition ........... 98
Important safety notes....................99
Massagefunction..........................103
Overview..........................................99
Seat backrest displaymessage.....261
Seat heating problem....................105
Seat ventilation problem................106
Storing settings (memory
function)........................................112
Switching seatheating on/off.......104
Switching seatventilation on/off..105
Selector lever
Cleaning ......................................... 316
Sensors (cleaning instructions).......315
Service menu (on-board computer).229
Service products
Brake fluid.....................................376
Coolant (engine)............................377
Engine oil.......................................375
Fuel ................................................ 374
Important safety notes..................373
Refrigerant (air-conditioning
system)..........................................378
Washer fluid ...................................378
Settings
Factory (on-board computer).........234
On-board computer.......................229
Index15

Characteristics..............................354
Checking ........................................ 335
Definition of terms.........................354
Direction of rotation......................357
Display message............................258
Distributionofthe vehicle
occupants (definition)....................357
DOT, Tire Identification Number
(TIN) ...............................................354
DOT (Department of
Transportation) (definition)............355
GAWR (Gross Axle Weight Rating)
(definition).....................................355
GVW (Gross Vehicle Weight)
(definition).....................................355
GVWR(Gross Vehicle Weight
Rating) (definition).........................355
Important safety notes..................334
Increasedvehicle weight due to
optional equipment (definition)......355
Kilopascal (kPa)(definition)...........355
Labeling (overview)........................351
Load bearing index (definition)......356
Load index.....................................353
Load index (definition)...................355
Maximum loaded vehicle weight
(definition).....................................355
Maximum loadonatire
(definition).....................................356
Maximum permissible tire
pressure (definition) ....................... 356
Maximum tire load.........................353
Maximum tire load(definition).......356
MOExtended tires..........................336
Optional equipment weight
(definition).....................................356
PSI (pounds per square inch)
(definition).....................................356
Replacing.......................................357
Service life.....................................336
Sidewall (definition).......................356
Speed rating (definition)................355
Storing...........................................357
Structure and characteristics
(definition).....................................354
Temperature..................................350
TIN (Tire Identification Number)
(definition).....................................356
Tire bead(definition)......................356
Tire pressure (definition)................356
Tire pressures(recommended)......355
Tire size (data)...............................362
Tire size designation, load-bearing
capacity, speedrating .................... 351
Tire tread.......................................335
Tire tread (definition).....................356
Total loadlimit (definition).............357
Traction.........................................350
Traction (definition).......................356
Treadwear.....................................350
Uniform Tire Quality Grading
Standards......................................349
Uniform Tire Quality Grading
Standards(definition)....................355
Unladen weight (definition)............356
Wearindicator(definition).............356
Wheelrim (definition)....................355
see Flat tire
Top Tether............................................64
Towing
Important safety guidelines...........328
Installing the towing eye................329
Removing the towing eye...............330
With the rear axle raised................330
Towing away
With both axlesonthe ground.......330
Tow-starting
Emergency engine starting............331
Important safety notes..................328
Transmission
see Automatic transmission
Transmission position display.........156
Transmission position display
(DIRECT SELECTlever)......................156
Transporting the vehicle..................330
Trim pieces (cleaning instructions).316
Trip computer (on-board
computer)..........................................222
Trip odometer
Calling up ....................................... 222
Resetting (on-board computer)......223
Trunk
Emergency release..........................87
Important safety notes....................84
Opening/closing (automatically
from inside) ...................................... 86
18Index

Protection of the environment
General notes
HEnvironmental note
Daimler's declared policy is one of
comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and inamanner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
Roperating conditionsofyour vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel
consumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Raregularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
startingthe engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintainasafe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up toof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel
consumption.
Environmental concerns and
recommendations
Wherever the operating instructions require
you to dispose of materials, first try to
regenerate or re-use them. Observe the
relevant environmental rules and regulations
when disposing of materials. In this way you
will help to protect the environment.
Product information
Mercedes-Benz recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for your vehicle.
Mercedes-Benz tests genuine parts as well as
conversion parts and accessories that have
been specifically approved for your vehicle for
their reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Therefore,
Mercedes-Benz accepts no responsibility for
the use of such parts in Mercedes-Benz
vehicles. This is also the case, even if they
have been independently or officially
approved. The use of non-approved parts
could affect your vehicle's operating safety.
Genuine Mercedes-Benz parts, approved
conversion parts and accessories are
available from any authorized Mercedes-Benz
Center. Here, you will receive advice about
permissible technical modifications, and the
parts will be professionally installed.
Introduction21
Z

Genuine Mercedes-Benz parts
HEnvironmental note
DaimlerAGalso suppliesreconditioned major
assemblies and partswhichare of thesame
qualityasnew parts. They are covered by the
same LimitedWarrantyentitlements as new
parts.
!Air bags and EmergencyTensioning
Devices, as well as control unitsand
sensorsfor these restraint systems,may be
installedinthefollowingareas of your
vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrumentcluster
Rcenterconsole
Do notinstall accessoriessuchasaudio
systemsintheseareas.Do not carry out
repairs or welding.You could impair the
operating efficiencyofthe restraint
systems.
Have aftermarket accessories installed at
aqualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes.
This could lead to malfunctions in safety-
relevant systems, e.g. the brake system. Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strictqualitycontrol. Every part hasbeen
specifically developed,manufactured or
selected for and adapted to Mercedes-Benz
vehicles. Only genuine Mercedes-Benz parts
should therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers
maintainasupply of genuine Mercedes-Benz
parts for necessary service and repair work.
In addition, strategically located parts
delivery centers provide quick and reliable
parts service.
Alwaysspecify the vehicle identification
number (VIN) (Ypage 372) and the engine
number (Ypage 373) when ordering genuine
Mercedes-Benz parts.
Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are
possible.Bear in mind that your vehicle may
not feature all functionsdescribed here. This
also applies to safety-relevant systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all
systems installed in your vehicle.
Should you have any questions concerning
equipment and operation,please consult an
authorized Mercedes-BenzCenter.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle.
22Introduction

Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
RNew Vehicle Limited Warranty
REmission Systems Warranty
REmission PerformanceWarranty
RCalifornia, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
RStatewarranty enforcement laws (lemon
laws)
Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle orarefund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctionsinthe vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18,000 miles
(approximately 29,000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attemptsis
presumed foraretail buyer or lessee if one or
more of the following occurs:
(1) the same substantial defect or
malfunction results inacondition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantial defect or
malfunction ofaless serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctionsforacumulative
total of more than 30 calendar days.
Please send your written noticeto:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
abreakdown. Callstothe toll-free Roadside
Assistance Hotline are answered by our
agents 24 hoursaday, 365 daysayear.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information,refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio.
Introduction23
Z