battery MERCEDES-BENZ CLS 2014 Owner's Guide

Display messagesPossible causes/consequences andSolutions

Power Steering
Malfunction See
Operator'sManual
The powersteering is malfunctioning.
Awarning tone also sounds.
GWARNING
You will need to use moreforce to steer.
Thereisariskofanaccident.
XCheck whetheryou are able to apply the extraforce required.
XIf you are able to steer safely:carefully drive on toaqualified
specialist workshop.
XIf you are unable to steer safely:do not drive on. Contact the
nearest qualified specialist workshop.
Phone No ServiceYour vehicle is outside the network provider's transmitter/
receiver range.
XWait until the mobile phone operational readiness symbol
appears in the multifunction display.

Check Washer Fluid
The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
XAdd washer fluid (Ypage 309).
SmartKey
Display messagesPossible causes/consequences andSolutions

Key Does Not
Belong to Vehicle
You have put the wrong SmartKey in the ignition lock.
XUse the correctSmartKey.

TakeYourKeyfrom
Ignition
The SmartKey is in the ignition lock.
XRemove the SmartKey.

ObtainaNew Key
The SmartKey needs to be replaced.
XVisitaqualified specialist workshop.

ReplaceKeyBattery
The batteries of the KEYLESS-GO key are discharged.
XChange the batteries (Ypage 79).
262Display messages
On-board computer and displays

AMG vehicles
Your attention must always be focused on the
traffic conditions. Only usethe cigarette
lighterwhen road and traffic conditions
permit.
XTurn the SmartKey to position2in the
ignition lock (Ypage 147).
XTo open:briefly press the trim on
cover.
The stowage compartmentopens.
XPress in cigarette lighter.
Cigarettelighterwill pop out
automatically when the heatingelementis
red-hot.
12Vsockets
General notes
XTurn theSmartKey to position1in the
ignitionlock (Ypage 147).
The socketscan be used for accessories with
amaximum draw of 180W(15 A).
Accessories include such items as lamps or
chargers for mobile phones.
If you use the socketsfor long periods when
the engine is switched off, the battery may
discharge.
iAn emergencycut-out ensures that the
on-board voltage does not drop too low. If
the on-board voltage is too low, the power
to the socketsisautomatically cut. This
ensures that there is sufficient power to
start the engine.
Socket under the armrest
XOpen the stowage compartment under the
armrest (Ypage 280).
XLift up the cover of socket.
Socket in the front-compartment center
console
All vehicles (except AMG)
XTo open:slide coverforwards until it
engages.
XLift up the cover of socket.
XTo close:briefly press coverat the
front.
The cover moves back.
Features289
Stowage and features
Z

Raservicesubscription is available
Rthestarter battery is sufficiently charged
iDetermining thelocationofthe vehicle on
amap is only possible if:
RGPS reception is available.
Rthe vehicle position can be forwarded to
the Customer AssistanceCenter.
The mbrace system
To adjust the volume duringacall, proceed
as follows:
XPress theor button on the
multifunction steering wheel.
or
XUse the volume controller of the audio
system/COMAND.
The system offers various services, e.g:
RAutomatic and manual emergency call
RRoadside Assistancecall
RMB Info call
USA only: you can find information and a
description of all available features under
"Owners Online" at http://www.mbusa.com.
System self-test
After you have switched on the ignition, the
system carries outaself-diagnosis.
Amalfunction in thesystem has been
detected if oneofthefollowingoccurs:
RThe indicator lamp in theSOS button does
notcomeonduringthesystem self-test.
RThe indicator lamp in theRoadside
Assistancebuttondoes not light up during
self-diagnosis of the system.
RThe indicator lamp in theMB Info call
button does not light up during self-
diagnosis of the system.
RThe indicator lamp in one or more of the
following buttonscontinues to light up red
after the system self-diagnosis:
-SOS button
-Roadside Assistance call button
-MB Info call button
Rafter the system self-diagnosis, the
InoperativeorService Not
Activatedmessage appears in the
multifunction display.
Ifamalfunction is indicated as outlined
above, the system may not operate as
expected. In the event of an emergency, help
will have to be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
RUSA:Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
RCanada:Customer Serviceat
1-888-923-8367
Emergency call
Important safety notes
!You must havealicense agreement to
activate the mbrace service. Make sure
that your system is activated and ready for
use. To register, press theMB Info call
button.Ifany of the steps mentioned are
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
hotlines:
RUSA:Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372)or1-866-990-9007
RCanada:Customer Serviceat
1-888-923-8367
Features291
Stowage and features
Z

Information on the type of service and service
intervals (see the separate Maintenance
Booklet).
You can obtain further information from an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
iThe ASSYST PLUS service interval display
does not show any information on the
engine oil level.Observe the notes on the
engineoil level (Ypage 307).
The multifunction display showsaservice
message for several seconds, e.g.:
RServiceAin..Days
RServiceADue
RServiceAExceeded by .. Days
Depending on the operatingconditionsofthe
vehicle, the remainingtime or distance until
the nextservice due date is displayed.
The letterAorB,possibly in connection with
anumber or another letter, shows the type of
service.Astands foraminor serviceandBfor
amajor service.
You can obtain further information from an
authorized Mercedes-Benz Center.
The ASSYST PLUS serviceinterval display
does not take intoaccountany periods of
time during which the battery is
disconnected.
Maintaining the time-dependent service
schedule:
XNote down the serviceduedate displayed
in the multifunctiondisplay before
disconnecting the battery.
or
XAfter reconnecting the battery, subtract
the battery disconnection periods fromthe
service date shown on the display.
Hidingaservice message
XPresstheorbutton on the
steeringwheel.
Displaying service messages
XSwitch on theignition.
XPressthe\norbutton on the
steeringwheel to selecttheServ.menu.
XPress theorbutton to select the
ASSYST PLUSsubmenu and confirm by
pressing thebutton.
The service due date appears in the
multifunction display.
Information about Service
Resetting the ASSYST PLUS service
interval display
!If the ASSYST PLUS service interval
displayhas been inadvertently reset, this
settingcan be corrected ataqualified
specialist workshop.
Have service work carried out as described
in the MaintenanceBooklet. This may
otherwise lead to increased wear and
damage to the major assemblies or the
vehicle.
Aqualified specialist workshop, e.g. an
authorizedMercedes-BenzCenter, will reset
the ASSYST PLUS serviceinterval display
after the servicework has been carried out.
You can also obtain further information on
maintenancework, for example.
Special service requirements
The specified maintenanceinterval takes only
the normal operation of the vehicle into
account. Under arduous operatingconditions
or increased load on the vehicle,
maintenancework must be carried out more
frequently, for example:
Rregular city driving with frequent
intermediate stops
Rif the vehicle is primarily used to travel
short distances
Ruse in mountainous terrain or on poor road
surfaces
Rif the engineisoften left idling for long
periods
310Maintenance
Maintenance and care

Rbattery
Rconnectors
Rlights
Rseals
Rtrim
Rventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
Cleaning the paintwork
!Do not affix:
Rstickers
Rfilms
Rmagnetic plates or similar items
to painted surfaces.You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected
by corrosion and damage caused by
inadequate care cannot always be completely
repaired. In such cases, visitaqualified
specialist workshop.
XRemove dirt immediately, where possible,
while avoiding rubbing too hard.
XSoak insect remains with insect remover
and rinse off the treated areas afterwards.
XSoak bird droppings with water and rinse
off the treated areas afterwards.
XRemove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
withacloth soaked in petroleum ether or
lighter fluid.
XUse tar remover to remove tar stains.
XUse silicone remover to remove wax.
If water no longer forms "beads" on the paint
surface, use the paint care products
recommended and approved by Mercedes-
Benz.This is the case approximately every
three to five months, depending on the
climate conditionsand the care product used.
If dirt has penetrated the paint surface or if
the paint has become dull, the paint cleaner
recommended and approved by Mercedes-
Benz should be used.
Do not use these care products in the sun or
on the hood while the hood is hot.
XUseasuitable touch-up stick,e.g. MB
Touch-Up Stick, to repair slight damage to
the paintwork quickly and provisionally.
Mattefinish care
!Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to
shine.
!The following may cause the paint to
become shiny and thus reduce the matte
effect:
RVigorous rubbing with unsuitable
materials.
RFrequent use of car washes.
RWashing the vehicle in direct sunlight.
!Never use paint cleaner, buffing or
polishing products, or gloss preserver, e.g.
wax. These products are only suitable for
high-gloss surfaces. Their use on vehicles
with matte finish leads to considerable
surface damage (shiny, spotted areas).
Always have paintwork repairs performed
ataqualified specialist workshop, e.g. an
authorized Mercedes-BenzCenter.
!Do not use wash programs withahot wax
treatment under any circumstances.
Observe these notes if your vehicle has a
clear mattefinish. This will help you to avoid
damage to the paintwork due to incorrect
treatment.
These notes also apply to light alloy wheels
withaclear mattefinish.
iThe vehicle should preferably be washed
by hand usingasoft sponge, car shampoo
and plenty of water.
iUse only insectremover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products.
Care313
Maintenance and care
Z

Useful information............................320
WherewillIfind...?...........................320
Flat tire..............................................321
Battery(vehicle)................................322
Jump-starting....................................326
Towing and tow-starting..................328
Fuses..................................................331
319
Breakdown assistance

In addition to the vehicle load, the driving
distance possible depends upon:
RSpeed
RRoadcondition
ROutside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving
conditions/maneuvers, or it can be increased
throughamoderate style of driving.
The maximum permissible distance which
can be driven in run-flat mode is counted from
the moment the tire pressure loss warning
appears in the multifunction display.
You must not exceedamaximum speed of
50 mph (80 km/h).
iWhen replacing one or all tires, make sure
that you use only tires:
Rof the size specified for the vehicle and
Rmarked "MOExtended"
Ifatire has gone flat and cannot be
replaced withaMOExtended tire, a
standard tire may be used asatemporary
measure. Make sure that you use the
proper size and type (summerorwinter
tire).
Important safety notes
GWARNING
When drivinginemergencymode, the driving
characteristics deteriorate, e.g. when
cornering, accelerating quickly and when
braking. There isarisk of an accident.
Do not exceed the stated maximum speed.
Avoid abrupt steeringand drivingmaneuvers,
and drivingover obstacles (curbs, potholes,
off-road). This applies in particular toaladen
vehicle.
Stop drivinginemergencymode if:
Ryou hear bangingnoises.
Rthe vehicle starts to shake.
Ryou see smokeand smell rubber.
RESP®is interveningconstantly.
Rthere are tearsinthe sidewalls of the tire.
After drivinginemergency mode, have the
wheel rims checked ataqualified specialist
workshop with regardtotheir further use. The
defectivetiremust be replaced in everycase.
Battery (vehicle)
Important safety notes
Special tools and expert knowledge are
requiredwhen working on the battery, e.g.
removal and installing. You should therefore
have all work involvingthe battery carried out
ataqualified specialist workshop.
GWARNING
Work carried out incorrectly on the battery
can lead, for example, toashortcircuit and
thus damage the vehicle electronics. This can
lead to function restrictionsapplying to
safety-relevantsystems,e.g.thelighting
system, ABS(anti-lockbrakingsystem) or
ESP®(Electronic StabilityProgram). The
operating safetyofyour vehiclemay be
restricted. You could lose control of the
vehicle, for example:
Rbraking
Rin theevent of abruptsteeringmaneuver
and/orwhen the vehicle's speed is not
adapted to the road conditions
There isarisk of an accident.
In the event ofashort circuit orasimilar
incident, contactaqualified specialist
workshop immediately. Do not drive any
further. You should have all work involving the
battery carried out ataqualifiedspecialist
workshop.
GWARNING
Electrostatic build-up can lead to thecreation
of sparks,whichcould ignite thehighly
explosive gases ofabattery. Thereisariskof
an explosion.
322Battery (vehicle)
Breakdown assistance

Beforehandling the battery,touch the vehicle
bodytoremove any existing electrostatic
build-up.
The highly flammable gasmixture forms when
charging the battery as well as whenjump-
starting.
Always makesure that neither you northe
battery is electrostatically charged.Abuild-
up of electrostaticcharge can be caused, for
example:
Rby wearing clothing made from synthetic
fibers
Rdue to friction between clothing and seats
Rif you push or pull the battery across the
carpet or other synthetic materials
Rif you wipe the battery withacloth
GWARNING
During the charging process,abattery
produces hydrogen gas. Ifashort circuit
occurs or sparks are created, the hydrogen
gas can ignite. There isarisk of an explosion.
RMake sure that the positive terminal of a
connected battery does not come into
contact with vehicle parts.
RNever place metal objectsortools on a
battery.
RIt is important that you observe the
described order of the battery terminals
when connecting and disconnecting a
battery.
RWhen jump-starting, make sure that the
battery poles with identical polarity are
connected.
RIt is particularly important to observe the
described order when connecting and
disconnecting the jumper cables.
RNever connect or disconnectthe battery
terminals while the engine is running.
GWARNING
Batteryacid is caustic. There isarisk of injury.
Avoid contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash battery acid immediately with
water and seek medical attention.
HEnvironmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries toaqualified
specialist workshop or a
special collection point for
used batteries.
!Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the
MaintenanceBooklet or contactaqualified
specialist workshop for more information.
!You should have all work involving the
battery carried out ataqualified specialist
workshop. In theexceptional casethatitis
necessaryfor you to disconnect thebattery
yourself, makesure that:
Ryou switch off theengineand remove the
SmartKey. On vehicles withKEYLESS-
GO, ensure that theignition is switched
off.Check that all the indicator lamps in
the instrumentcluster are off.Otherwise,
electroniccomponents, such as the
alternator,may be damaged.
Ryou first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps.
Otherwise, the vehicle's electronic
system may be damaged.
Rthe transmission is locked in positionP
after disconnectingthe battery. The
vehicle is secured against rolling away.
You can then no longer move the vehicle.
Battery (vehicle)323
Breakdown assistance
Z

The battery and the cover of the positive
terminal clamp must be installed securely
during operation.
Comply with safety precautions and take
protective measures when handling
batteries.
Risk of explosion.
Fire, open flames and smokingare
prohibited when handling the
battery. Avoid creatingsparks.
Battery acid is caustic. Avoid
contact with skin, eyes or clothing.
Wear suitable protective clothing,
especially gloves, apron and
faceguard.
Rinse any acid spills immediately
with clear water. Contact a
physician if necessary.
Wear eye protection.
Keep children away.
Observe this Operator's Manual.
For safety reasons, Mercedes-Benz
recommends that you only use batteries
which have been tested and approved for
your vehicle by Mercedes-Benz.These
batteries provide increased impact
protection to prevent vehicle occupants from
suffering acid burns should the battery be
damaged in the event of an accident.
In order for the battery to achieve the
maximum possible service life, it must always
be sufficiently charged.
The vehicle battery, like other batteries, can
discharge over time if you do not use the
vehicle. In this case, have the battery
disconnected ataqualified specialist
workshop. You can also charge the battery
withacharger recommended by Mercedes-
Benz.Contactaqualified specialist workshop
for further information.
Have the battery condition of charge checked
more frequently if you use the vehicle mainly
for short trips or if you leave it standingidle
foralengthy period. Consultaqualified
specialist workshop if you wish to leave your
vehicle parked foralong period of time.
iRemove the SmartKey if you park the
vehicle and do not require any electrical
consumers. The vehicle will then use very
little energy, thus conserving battery
power.
iIf the power supply has been interrupted,
e.g. if you reconnect the battery, you will
have to:
Rset the clock.Information on setting the
clock can be found in the separate
operating instructions.
On vehicles with COMAND and a
navigation system, the clock is set
automatically.
Rreset the function for folding the exterior
mirrors in/out automatically, by folding
the mirrors out once (Ypage 110).
Charging the battery
GWARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean overabattery.
GWARNING
Battery acid is caustic. There isarisk of injury.
Avoid contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
324Battery (vehicle)
Breakdown assistance

over the battery. Keep children away from
batteries. Wash battery acid immediately with
water and seek medical attention.
GWARNING
Adischarged battery can freeze at
temperatures below freezingpoint.When
jump-starting the vehicle or charging the
battery, gases can escape from the battery.
There isarisk of an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
!Only use battery chargers with a
maximum charging voltage of 14.8 V.
!Only charge the battery using the jump-
startingconnection point.
The jump-starting connection point is in the
engine compartment(Ypage 326).
XOpen the hood (Ypage 306).
XConnect the battery charger to the positive
terminal and ground point in the same
order as when connecting the donor
battery in the jump-starting procedure
(Ypage 326).
If, at low temperatures, the indicator lamps/
warning lamps in the instrumentcluster do
not light up, it is highly likely that the
discharged battery has frozen.Inthis case,
you may neither charge the battery nor jump-
start the vehicle. The service life ofathawed-
out battery may be shorter. The starting
characteristics may be impaired, especiallyat
low temperatures. Have the thawed-out
battery checked ataqualified specialist
workshop.
Never chargeabattery still installed in the
vehicle unlessabattery charger unit
approved by Mercedes-Benzisbeing used. A
battery charger unit speciallyadapted for
Mercedes-Benz vehicles and tested and
approved by Mercedes-Benz is available as an
accessory. It permits the charging of the
battery in its installed position. Contact an
authorized Mercedes-Benz Center for further
information and availability. Read the battery
charger's operating instructions before
charging the battery.
Battery (vehicle)325
Breakdown assistance
Z