emergency towing MERCEDES-BENZ CLS 2014 Owners Manual

Driving tips
AMGceramic brakes.....................173
Automatic transmission.................158
Brakes...........................................172
Break-in period..............................146
Downhill gradient...........................172
Drinking and driving.......................170
Driving abroad...............................116
Driving in winter .............................174
Driving on flooded roads................174
Driving on wet roads......................174
Exhaustcheck...............................170
Fuel ................................................ 170
General..........................................169
Hydroplaning.................................174
Icy road surfaces...........................174
Limited braking efficiency on
salted roads...................................172
Snow chains..................................337
Symmetrical low beam..................116
Wet road surface...........................172
DVD audio
Operating (on-board computer).....225
DVD video
Operating (on-board computer).....226
E
EASY-ENTRY feature
Activating/deactivating.................233
Function/notes.............................108
EASY-EXIT feature
Crash-responsive...........................109
Function/notes.............................108
Switching on/off...........................233
EBD (electronic brake force
distribution)
Display message............................240
Function/notes ................................ 71
ECOdisplay
Function/notes.............................170
On-board computer.......................223
ECOstart/stop function
Automatic engine switch-off..........151
Deactivating/activating.................152
General information.......................151
Important safety notes..................151
Introduction...................................150
Emergency release
Driver's door....................................84
Fuel filler flap.................................166
Trunk...............................................88
Vehicle.............................................84
Emergency spare wheel
Important safety notes..................367
Points to remember.......................367
Removing.......................................368
Storage location............................368
Stowing .......................................... 368
Technical data...............................370
Emergency Tensioning Devices
Function ...........................................59
Safety guidelines.............................41
Emissions control
Service and warranty information....23
Engine
Check Engine warning lamp ........... 273
Display message............................248
ECO start/stop function................150
Engine number............................... 373
Irregularrunning............................154
Jump-starting.................................326
Starting problems..........................154
Starting the engine with the
SmartKey.......................................149
Starting with KEYLESS-GO.............149
Switching off..................................168
Tow-starting (vehicle)..................... 331
Engine electronics
Problem (malfunction)...................154
Engine oil
Adding...........................................308
Additives........................................376
Checking the oil level..................... 307
Checking the oil levelusing the
dipstick..........................................307
Display message............................250
Filling capacity...............................376
Notes about oil grades ................... 375
Notes on oil level/consumption....307
Temperature (on-board computer).234
Viscosity........................................376
Index9

Characteristics..............................354
Checking ........................................ 335
Definition of terms.........................354
Direction of rotation......................357
Display message............................258
Distributionofthe vehicle
occupants (definition)....................357
DOT, Tire Identification Number
(TIN) ...............................................354
DOT (Department of
Transportation) (definition)............355
GAWR (Gross Axle Weight Rating)
(definition).....................................355
GVW (Gross Vehicle Weight)
(definition).....................................355
GVWR(Gross Vehicle Weight
Rating) (definition).........................355
Important safety notes..................334
Increasedvehicle weight due to
optional equipment (definition)......355
Kilopascal (kPa)(definition)...........355
Labeling (overview)........................351
Load bearing index (definition)......356
Load index.....................................353
Load index (definition)...................355
Maximum loaded vehicle weight
(definition).....................................355
Maximum loadonatire
(definition).....................................356
Maximum permissible tire
pressure (definition) ....................... 356
Maximum tire load.........................353
Maximum tire load(definition).......356
MOExtended tires..........................336
Optional equipment weight
(definition).....................................356
PSI (pounds per square inch)
(definition).....................................356
Replacing.......................................357
Service life.....................................336
Sidewall (definition).......................356
Speed rating (definition)................355
Storing...........................................357
Structure and characteristics
(definition).....................................354
Temperature..................................350
TIN (Tire Identification Number)
(definition).....................................356
Tire bead(definition)......................356
Tire pressure (definition)................356
Tire pressures(recommended)......355
Tire size (data)...............................362
Tire size designation, load-bearing
capacity, speedrating .................... 351
Tire tread.......................................335
Tire tread (definition).....................356
Total loadlimit (definition).............357
Traction.........................................350
Traction (definition).......................356
Treadwear.....................................350
Uniform Tire Quality Grading
Standards......................................349
Uniform Tire Quality Grading
Standards(definition)....................355
Unladen weight (definition)............356
Wearindicator(definition).............356
Wheelrim (definition)....................355
see Flat tire
Top Tether............................................64
Towing
Important safety guidelines...........328
Installing the towing eye................329
Removing the towing eye...............330
With the rear axle raised................330
Towing away
With both axlesonthe ground.......330
Tow-starting
Emergency engine starting............331
Important safety notes..................328
Transmission
see Automatic transmission
Transmission position display.........156
Transmission position display
(DIRECT SELECTlever)......................156
Transporting the vehicle..................330
Trim pieces (cleaning instructions).316
Trip computer (on-board
computer)..........................................222
Trip odometer
Calling up ....................................... 222
Resetting (on-board computer)......223
Trunk
Emergency release..........................87
Important safety notes....................84
Opening/closing (automatically
from inside) ...................................... 86
18Index

Opening/closing (automatically
from outside)...................................86
Opening/closing (manually from
outside) ............................................ 85
Trunk lid
Display message............................261
Opening/closing..............................84
Opening dimensions......................379
Trunk load (maximum)......................379
Turn signals
Display message............................245
Switching on/off...........................119
Type identification plate
see Vehicle identification plate
U
Unlocking
Emergency unlocking.......................84
From insidethe vehicle (central
unlocking button).............................83
V
Vanity mirror (in the sun visor)........286
Vehicle
Data acquisition...............................27
Display message............................260
Equipment.......................................22
Individualsettings..........................229
Limited Warranty.............................26
Loading..........................................345
Locking (in an emergency)...............84
Locking (SmartKey) .......................... 76
Lowering........................................361
Maintenance....................................23
Parking foralong period ................ 169
Pulling away...................................150
Raising...........................................359
Reporting problems.........................26
Securing from rolling away............358
Towing away..................................328
Transporting..................................330
Unlocking (in an emergency)...........84
Unlocking (SmartKey)......................76
Vehicle data...................................379
Vehicle data.......................................379
Vehicle dimensions...........................379
Vehicle emergency locking................84
Vehicle identification number
see VIN
Vehicle identification plate..............372
Vehicle level
AIRMATIC......................................189
Vehicle level (display message).......252
Vehicle tool kit..................................320
Video
Operating the DVD ......................... 226
VIN......................................................372
W
Warning and indicator lamps
ABS ................................................ 267
Brakes...........................................266
Check Engine.................................273
Coolant..........................................273
Distance warning...........................275
DISTRONICPLUS...........................275
ESP®..............................................269
ESP®OFF ....................................... 270
Fuel tank ........................................ 273
Overview .................................. 32, 264
PASSENGER AIR BAG OFF...............47
Reserve fuel...................................273
Seat belt........................................265
SPORT handling mode...................270
SRS ................................................ 272
Tire pressure monitor....................276
Warranty............................................372
Washer fluid
Display message............................262
Wheelbolttightening torque...........361
Wheelchock......................................358
Wheels
Changingawheel..........................357
Checking ........................................ 335
Cleaning ......................................... 314
Cleaning (warning).........................357
Emergency spare wheel.................367
Important safety notes..................334
Interchanging/changing................357
Mountinganew wheel...................360
Mountingawheel..........................358
Removingawheel..........................360
Storing...........................................357
Index19

Asaresult, BAS PLUS may not intervene in all
critical situations. There isarisk of an
accident.
Always pay careful attention to the traffic
situation and be ready to brake.
In particular, the detection of obstacles can
be impaired if there is:
Rdirt on the sensorsoranythingelse
covering the sensors
Rsnow or heavy rain
Rinterference by other radar sources
Rthere are strong radar reflections, for
example in parking garages
Ranarrow vehicle travelinginfront, e.g. a
motorbike
Ravehicle travelinginfrontonadifferent line
relative to the center of your vehicle
Following damage to the frontend of the
vehicle, have the configurationand operation
of the radarsensorschecked ataqualified
specialist workshop. This also applies to
collisions at low speeds where thereisno
visible damage to the frontofthe vehicle.
Braking assistance
To preventacollision with the vehicle in front,
BAS PLUS calculates the brake force
necessary if:
Ryou approach an obstacle, and
RBAS PLUS has detectedarisk of collision
When driving ataspeed under 20 mph
(30 km/h):ifyou depress the brake pedal,
BAS PLUS is activated. The increase in brake
pressure will be carried out at the last
possible moment.
When driving ataspeed greater than
20 mph (30 km/h):ifyou depress the brake
pedal sharply, BAS PLUS automatically raises
the brake pressure toavalue adapted to the
traffic situation.
If BAS PLUS demands particularly high
braking force, preventative passenger
protection measures (PRE-SAFE®)are
activated simultaneously.
XKeep the brake pedal depressed until the
emergencybraking situation is over.
ABS preventsthe wheels from locking.
BAS PLUS is deactivated and the brakes
function as usual if:
Ryou release the brake pedal
Rthere is no longerarisk of collision
Rno obstacle is detected in front of your
vehicle
ESP®(Electronic Stability Program)
Important safety notes
iObserve the "Important safety notes"
section (Ypage 66).
GWARNING
If ESP®is malfunctioning, ESP®is unable to
stabilize the vehicle. Additionally, further
driving safety systems are deactivated. This
increases the risk of skidding and an accident.
Drive on carefully. Have ESP®checked at a
qualified specialist workshop.
!Vehicles with 4MATIC: switch off the
ignition when the parking brake is being
tested onabrake dynamometer.
Application of the brakes by ESP®may
otherwise destroy the brake system.
Vehicles without 4MATIC: observe the notes
on ESP®(Ypage 330) when towing the
vehicle witharaised rear axle.
ESP®is deactivated if the warning lamp
in the instrument cluster lights up
continuously when the engine is running.
If thewarning lamp and the
warning lamp are lit continuously, ESP®is not
available due toamalfunction.
Observe the information on warning lamps
(Ypage 269) and display messages which
may be shown in the instrument cluster
(Ypage 238).
68Driving safety systems
Safety

vehicleimmediatelyafter pressing the SOS
button, you willnot know whethermbrace
placed the emergency call. In this case,
always summon assistance by other
means.
Roadside Assistance button
XPress Roadside Assistance button.
This initiatesacall to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button
flashes while the call is active. The
multifunction display shows the
Connecting Callmessage. The audio
output is muted.
Ifaconnection can be made, theCall
Connectedmessage appears in the
multifunction display.
Ifamobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
RCurrent location of the vehicle
RVehicle identification number
iThe COMAND display indicates thatacall
is active. Duringthe call, you can changeto
the navigation menu by pressingthe NAVI
button on COMAND,for example.
Voice output is not available.
Avoice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction
diagnosis, the Mercedes-Benz Customer
Assistance Center can ascertain the nature of
the problem (Ypage 297).
The Mercedes-Benz Customer Assistance
Center either sendsaqualified Mercedes-
Benz technician or arranges for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing.
Further details are available in your mbrace
manual.
iThe system has not been able to initiate
aroadside assistance call, if:
Rthe indicator lamp for Roadside
Assistance call buttonis flashing
continuously.
Rno voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
TheCall Failedmessage appears in the
multifunction display.
XTo endacall:press thebutton on the
multifunctionsteering wheel.
or
XPress the corresponding button for ending
aphone callonCOMAND.
MB Info call button
Features293
Sto wag ea nd featur es
Z

Useful information
iThis Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please notethat your vehicle may
not be equipped with all features
described. This also applies to safety-
related systemsand functions.
iRead the information on qualified
specialist workshops: (Ypage 26).
WherewillIfind...?
First-aid kit
XOpen the trunklid.
XSlide the stowage net down.
XOpen the stowage compartment.
XRelease tensioning strap.
XRemove first-aid kit.
iCheck the expiration date on the first-aid
kit at least onceayear. Replace the
contents if necessary, and replacemissing
items.
Vehicle tool kit
General notes
The vehicle toolkit can be foundinthe
stowage well under the trunk floor.
Vehicles witha"Minispare" emergency
spare wheel
Vehicle tool kit tray
Stowagewell
$"Minispare" emergency spare wheel
XOpen the trunk lid.
XLift the trunk floor upwards (Ypage283).
The vehicletool kit contains:
RFolding wheelchock
RFuse allocation chart
RJack
RAlignment bolt
ROne pairofgloves
RLug wrench
RTowing eye
Vehicles withacollapsible spare wheel
(AMG vehicles)
Towingeye
Onepair of gloves
$Jack
!Folding wheel chock
320Where willIfind...?
Breakdown assistance

the systemmay still display thetire
pressure of theremovedwheel forafew
minutes. The value displayed for the
mountedemergencysparewheel is notthe
same as the current tire pressure of the
emergency spare wheel.
"Minispare" emergency sparewheel/
collapsible sparewheel
Removing the "Minispare" emergency
sparewheel
The emergency spare wheel can be found in
the stowage well under the trunk floor.
XLift the trunk floor upwards (Ypage 283).
XTurn stowage traycounter-clockwise
and remove together with vehicle tool kit
tray.
XRemove "Minispare" emergency spare
wheel$.
Removing the collapsible sparewheel
(AMG vehicles)
The emergency spare wheel can be found in
the stowage wellunderthe trunk floor.
XLift the trunk floor upwards (Ypage 283).
XReach into cutoutin the tool holder and
lift it up.
XRemove collapsiblespare wheel.
Always observe the instructions and safety
notes in the "Mountingawheel" section
(Ypage 358).
Stowingaused collapsible spare
wheel
!Only place the collapsible spare wheel in
the vehicle when it is dry. Otherwise,
moisture may get into the vehicle.
Take the following steps to stowaused
collapsible spare wheel. It will not otherwise
install into the spare wheel well. Mercedes-
Benz recommends that you have this work
performed ataqualified specialist workshop,
e.g. at an authorized Mercedes-Benz Center.
XUnscrew the valve cap from the valve.
XUse the back of the valve cap to unscrew
the valve insert from the valve and release
the air.
iFully deflating the tires can takeafew
minutes.
XScrew the valve insert back into the valve.
XScrew the valve cap back on.
XRemove the protective sheet from the
vehicle tool kit and pull it over the
collapsible spare wheel.
XStow the collapsible spare wheel in the
emergency spare wheel well under the
trunk.
Inflating the collapsible sparewheel
!Inflate the collapsible spare wheel using
the tire inflation compressor before
lowering the vehicle. The wheel rim could
otherwise be damaged.
368Emergency sparewheel
Wheels and tires