phone MERCEDES-BENZ CLS 2016 Owner's Manual

X
Briefly press trim C .
i The stowage tray can be removed.
Stowage compartment under the arm-
rest X
To open: pull handle C up.
The armrest folds out.
Depending on the vehicle's equipment, the fol-
lowing may be in the stowage compartment: a
multimedia connector unit with an SD card slot
and 2 USB ports (Media Interface), e.g. for use
with an iPod ®
, iPhone ®
or MP3 player; see the
separate operating instructions.
Stowage compartment under the front
seats
G WARNING
If you exceed the maximum load for the stow-
age compartment, the cover may not be able
to restrain the items. Items may be thrown out
of the stowage compartment and hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Never exceed the maximum permissible load
for the stowage compartment. Stow and
secure heavy objects in the trunk.
The maximum permissible load of the stowage
compartment is 3.3 lbs (1.5 kg). X
To open: pull handle C up and fold cover D
forwards.
i On vehicles with a fire extinguisher, the fire
extinguisher is located in the stowage com-
partment under the driver's seat.
Stowage compartments in the rear cen-
ter console
X
To open: slide covers C and D in the direc-
tion of the arrow.
i There is a 12 V power socket in the front
stowage compartment.
Stowage compartment in the rear seat
armrest
! Do not sit on or support your body weight on
the rear seat armrest when it is folded down,
as you could otherwise damage it.
! Close the cover of the stowage compart-
ment before folding the rear seat armrest
back into the seat backrest.Stowage areas 253
Stowage and features Z

X
Hook handle C into rain trough D .
Roof carrier
Important safety notes
G WARNING
When you load the roof, the center of gravity
of the vehicle rises and the driving character-
istics change. If you exceed the maximum roof
load, the driving characteristics, as well as
steering and braking, will be greatly impaired.
There is a risk of an accident.
Never exceed the maximum roof load and
adjust your driving style.
! Mercedes-Benz recommends that you only
use roof carriers that have been tested and
approved for Mercedes-Benz vehicles. This
helps to prevent damage to the vehicle.
Position the load on the roof carrier in such a
way that the vehicle will not sustain damage
even when it is in motion.
Ensure that, depending on the vehicle's
equipment, you can raise the sliding sunroof
fully and open the trunk lid fully when the roof
carrier is installed.
! To avoid damaging or scratching the covers,
do not use metallic or hard objects to open
them.
You will find information on the maximum roof
load in the "Technical data" section
( Y
page 336).
An incorrectly secured roof carrier or roof load
may become detached from the vehicle. You
must therefore ensure that you observe the roof
carrier manufacturer's installation instructions. Attaching the roof carrier X
Open covers C carefully in the direction of
the arrow. X
Only secure the roof carrier to the anchorage
points under covers C .X
Observe the manufacturer's installation
instructions.
Features
Cup holder
Important safety notes
G WARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants. In
addition, cupholders, open stowage spaces
and mobile phone brackets cannot always
retain all objects they contain. There is a risk
of injury, particularly in the event of sudden
braking or a sudden change in direction. R
Always stow objects so that they cannot be
thrown around in such situations. R
Always make sure that objects do not pro-
trude from stowage spaces, parcel nets or
stowage nets. R
Close the lockable stowage spaces before
starting a journey. R
Always stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or bulky objects in
the trunk.
! Do not expose drinks bottles in the cup
holder in the center console to continuous, Features 257
Stowage and features Z

X
Swing the rear seat armrest cover back down,
if necessary. X
To close: raise the rear seat armrest cover.
Swing cup holder D back until it engages.
Bottle holder
G WARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants. In
addition, cupholders, open stowage spaces
and mobile phone brackets cannot always
retain all objects they contain. There is a risk
of injury, particularly in the event of sudden
braking or a sudden change in direction. R
Always stow objects so that they cannot be
thrown around in such situations. R
Always make sure that objects do not pro-
trude from stowage spaces, parcel nets or
stowage nets. R
Close the lockable stowage spaces before
starting a journey. R
Always stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or bulky objects in
the trunk.
Observe the loading guidelines ( Y
page 251).
! Make sure that any bottles weighing more
than 1.1 lb(0.5 kg) that are stored in the bottle
holder, rest on the vehicle floor. The bottle
holder could otherwise be damaged.
X
Press the outer edge of button C and slide in
the direction of the arrow until the bottle fits
into the opening. X
Insert the bottle into the bottle holder. The bottle holder is suitable for bottles with a
capacity of 25 fl. oz. (0.7 l) to 54 fl. oz. (1.5 l).
The bottle holder does not secure the bottles; it
merely prevents them from tipping over.
Sun visors
Overview
G WARNING
If the mirror cover of the vanity mirror is folded
up when the vehicle is in motion, you could be
blinded by incident light. There is a risk of an
accident.
Always keep the mirror cover folded down
while driving.
C
Mirror light D
Bracket

Mercedes-AMG vehicles X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 127).X
To open: briefly press the trim on cover C .
The stowage compartment opens. X
Press in cigarette lighter D .
Cigarette lighter D will pop out automatically
when the heating element is red-hot.
12 V sockets
General notes X
Turn the SmartKey to position 1 in the ignition
lock ( Y
page 127).
The sockets can be used for accessories with a
maximum draw of 180 W (15 A). Accessories
include such items as chargers for mobile
phones.
If you use the sockets for long periods when the
engine is switched off, the battery may dis-
charge.
An emergency cut-out ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the sock-
ets is automatically cut. This ensures that there
is sufficient power to start the engine. Socket in the front-compartment center
console
Except Mercedes-AMG vehicles X
To open: slide cover C forwards until it
engages. X
Lift up the cover of socket D .X
To close: briefly press cover C at the front.
The cover moves back.
Mercedes-AMG vehicles X
To open: briefly press the trim on cover C .
The stowage compartment opens. X
Lift up the cover of socket D .X
To close: fold down cover C .262
Features
Stowage and features

event of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest author-
ized Mercedes-Benz Center or contact the fol-
lowing service hotlines:
Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Emergency call Important safety notes
G WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an
emergency if: R
you see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident R
the vehicle is on a dangerous section of
road R
the vehicle is not visible or cannot easily be
seen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
General notes
Observe the notes on system activation
( Y
page 263).
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is trig-
gered. You cannot end an automatically trig-
gered emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been initi-
ated, the indicator lamp in the SOS button
flashes. The Connecting Call message
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the Call
Connected message appears in the multifunc-
tion display. All important information on the emergency is
transmitted, for example: R
current location of the vehicle (as determined
by the GPS system) R
vehicle identification number R
information on the severity of the accident
Shortly after the emergency call has been initi-
ated, a voice connection is automatically estab-
lished between the Customer Assistance Center
and the vehicle occupants. R
If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more information on the
emergency. R
If there is no response from the vehicle occu-
pants, an ambulance is immediately sent to
the vehicle.
If no voice connection can be established to the
Mercedes-Benz Customer Assistance Center,
the system has been unable to initiate an emer-
gency call.
This can occur, for example, if the relevant
mobile phone network is not available. The indi-
cator lamp in the SOS button flashes continu-
ously.
The Call Failed message appears in the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
X
To initiate an emergency call manually:
press cover C briefly to open. X
Press and hold the SOS button for at least one
second D .
The indicator lamp in SOS button D flashes
until the emergency call is concluded.264
Features
Stowage and features

X
Wait for a voice connection to the Mercedes-
Benz Customer Assistance Center. X
After the emergency call, close cover C .
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing the SOS button, you will not know
whether mbrace placed the emergency call. In
this case, always summon assistance by other
means.
Roadside Assistance button X
To call Roadside Assistance: press Road-
side Assistance button C .
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button C flashes while the call is active. The
Connecting Call message appears in the
multifunction display. The audio output is
muted.
If a connection can be made, the Call Con‐
nected message appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example: R
current location of the vehicle R
vehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants. From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
( Y
page 268).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center.
You may be charged for services such as repair
work and/or towing.
You can find more information in the separate
mbrace manual.
The system has not been able to initiate a Road-
side Assistance call, if: R
the indicator lamp for Roadside Assistance
call button R is flashing continuously. R
no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed message appears in the mul-
tifunction display. X
To end a call: press the v button on the
multifunction steering wheel.
or X
Press the corresponding multimedia system
button for ending a phone call.
MB Info call button
X
To call MB Info: press MB Info call button C .
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in MB Info call button C
flashes while the connection is being made.
The Connecting Call message appears inFeatures 265
Stowage and features Z

the multifunction display. The audio output is
muted.
If a connection can be made, the Call Con‐
nected message appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example: R
current location of the vehicle R
vehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
You can find further information on the mbrace
system under "Owners Online" at http://
www.mbusa.com.
The system has not been able to initiate an MB
Info call, if: R
the indicator lamp in MB Info call button

You can use the route assistance function even
if the vehicle is not equipped with a navigation
system.
Within the framework of this service, you receive
a professional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route
section.
Search & Send General notes To use "Search & Send", your vehicle must be
equipped with mbrace and a navigation system.
Additionally, an mbrace service subscription
must be completed.
"Search & Send" is a destination entry service. A
destination address which is found on Google
Maps ®
can be transferred via mbrace directly to
your vehicle's navigation system.
Specifying and sending the destination
address X
Go to the website http://maps.google.com
and enter a destination address into the entry
field. X
To send the destination address to the e-
mail address of your mbrace account:
click on the corresponding button on the web-
site.
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address will
be sent to your vehicle. X
When the "Send" dialog window appears:
Enter the e-mail address you specified when
setting up your mbrace account into the cor-
responding field. X
Click "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up a transmitted destination
address X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 127).
The transmitted destination address is loaded
into the vehicle's navigation system. A display message appears, asking whether
navigation should be started. X
Select Yes by turning 3 or sliding 1
the controller and confirm with 7 .
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
If you have sent more than one destination
address, each individual destination must be
confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles with
mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remote opening You can use the vehicle remote opening if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlocking
may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlocking feature is availa-
ble if the relevant mobile phone network is avail-
able and a data connection is possible. X
Contact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password. X
Return to your vehicle at the time agreed upon
with the Mercedes-Benz Customer Assis-
tance Center.
Alternatively, the vehicle can be opened via: R
the Internet, under the "Owners Online" sec-
tion R
the telephone application (e. g. for iPhone ®
,
Android)
To do this, you will need your identification num-
ber and password. Features 267
Stowage and features Z

Vehicle remote closing The vehicle remote-closing feature can be used
when you have forgotten to lock the vehicle and
you are no longer nearby.
The vehicle can then be locked by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately remotely locked
within four days of the ignition being turned off.
After this time, remote closing may be delayed
by 15 to 60 minutes. After 30 days the vehicle
can no longer be locked remotely.
The vehicle remote closing feature is available if
the relevant mobile phone network is available
and a data connection is possible. X
Contact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you
switch on the ignition, the Doors Locked
Remotely message appears in the multifunction
display.
Alternatively, the vehicle can be locked via: R
the Internet, under the "Owners Online" sec-
tion R
the telephone application (e .g . for iPhone ®
,
Android)
To do this, you will need your identification num-
ber and password.
Stolen vehicle recovery service If your vehicle has been stolen: X
Notify the police.
The police will issue a numbered incident
report. X
This number will be forwarded to the
Mercedes-Benz Customer Assistance Center
together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Center
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is
informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified. Vehicle Health Check With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest authorized Mercedes-
Benz Center or a recovery vehicle is called.
If vehicle data needs to be transferred during an
MB Info call or a Roadside Assistance call, this is
initiated by the Customer Assistance Center.
The Roadside Assistance Connected mes-
sage appears in the display. If the Vehicle Health
Check can be started, the Request for Vehi‐
cle Diagnostics Received Start vehi‐
cle diagnostics? message appears in the
display. X
Press the Yes button to confirm the message. X
When the Vehicle Diagnostics Please
Start Ignition message appears: turn the
SmartKey to position 2 in the ignition lock
( Y
page 127). X
If the Please follow the instructions
received by phone and move your vehi‐
cle to a safe position. message
appears: please follow the instructions
received by phone and move your vehicle to a
safe position.
The message in the display disappears.
The vehicle operating state check begins.
During this procedure, you will see the Vehi‐
cle Diagnostics Active message.
If you select Cancel
, the Vehicle Health
Check is canceled completely.
When the check is complete, the Sending
vehicle diagnostics data. (Voice con‐
nection may be interrupted during
data transfer) message appears. The vehicle
data can now be sent. X
Press the OK button to confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
The Vehicle Diagnostics: Transfer‐
ring Data... message appears.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-268
Features
Stowage and features

tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone.
Another function of the Vehicle Health Check is
the transfer of service data to the Customer
Assistance Center. If a service is due, the display
shows a message to this effect together with
information about any special offers at your
workshop.
This information can also be called up under
"Owners Online" at http://www.mbusa.com.
Information on the data stored in the vehicle
( Y
page 30).
Information on Roadside Assistance
( Y
page 27).
Downloading routes Downloading routes allows you to transfer and
save predefined routes in the navigation sys-
tem.
A route can be prepared and sent by either a
customer service representative or under "Own-
ers Online" at http://www.mbusa.com.
Each route can include up to four way points.
Once a route has been received by the naviga-
tion system, you will see the External desti‐
nation ICON_POI_Category Name_1 has
been saved to "Previous destina‐
tions". Would you like to start navi‐
gation? message on the multimedia system
display.
The route is saved. X
To start route guidance: select Yes .
An overview of the route is shown in the dis-
play.
If you select No , the saved route can be called
up later in the navigation menu. X
Select Start .
Starting route guidance.
Downloaded and saved routes can be called up
again.
You can find further information in the separate
multimedia system operating instructions.
Speed alert
You can define the upper speed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the vehicle,
a message will be sent to the Customer Assis- tance Center. The Customer Assistance Center
then forwards this information to you.
You can select the way in which you receive this
information beforehand. Possible options
include text message, e-mail or an automated
call.
The data you receive contains the following
information: R
the location where the speed limit was excee-
ded R
the time at which the speed limit was excee-
ded R
the selected speed limit which was exceeded
Geo fencing Geo fencing allows you to select areas which the
vehicle should not enter or leave. You will be
informed if the vehicle crosses the boundaries
of the selected areas. You can select the way in
which you receive this information beforehand.
Possible options include text message, e-mail or
an automated call.
The area can be determined as either a circle or
a polygon with a maximum of ten corners. You
can specify up to ten areas simultaneously. Dif-
ferent settings are possible for each area.
These settings can be called up under "Owners
Online" at http://www.mbusa.com.
Alternatively, you can trigger an MB Info call and
inform the customer service representative that
you wish to activate geo fencing.
Currently inactive areas can be activated by text
message.
Triggering the vehicle alarm With this function, you can trigger the vehicle's
panic alarm via text message. An alarm sounds
and the exterior lighting flashes. Depending on
the setting, the panic alarm lasts five or ten sec-
onds. Afterwards, the alarm switches off.
Garage door opener
General notes
The HomeLink ®
garage door opener integrated
in the rear-view mirror allows you to operate up
to three different door and gate systems. Features 269
Sto wag e an d features Z