maintenance MERCEDES-BENZ CLS-Class 2012 W218 Owner's Manual

Index ....................................................... 4Introduction ......................................... 21At a glance ........................................... 25Safety ................................................... 35Opening/closing ................................. 71Seats, steering wheel and mirrors ....91Lights and windshield wipers ..........105Climate control ................................. 117Driving and parking ..........................131On-board computer and displays ....195Stowing and features .......................255Maintenance and care ......................279Breakdown assistance .....................293Wheels and tires ............................... 313Technical data ................................... 343
Contents3

ATA (Anti-Theft Alarm system)Activating/deactivating ...................69
Function ........................................... 69
Switching off the alarm ....................69
ATTENTION ASSIST
Activating/deactivating .................207
Display message ............................ 229
Function/notes ............................. 180
Audio menu (on-board computer) .... 203
Audio system see separate operating instructions
Authorized Mercedes-Benz Center
see Qualified specialist workshop
AUTO lights
Display message ............................ 226
see Lights
Automatic engine start (ECO start/
stop function) .................................... 136
Automatic engine switch-off (ECO
start/stop function) .......................... 136
Automatic headlamp mode .............. 107
Automatic transmission Automatic drive program ...............144
Changing gear ............................... 142
DIRECT SELECT lever .....................140
Display message ............................ 237
Driving tips .................................... 142
Emergency running mode ..............147
Kickdown ....................................... 142
Manual drive program ....................145
Problem (malfunction) ...................147
Program selector button ................143
Pulling away ................................... 135
Selector lever ................................ 139
Shift ranges ................................... 144
Starting the engine ........................134
Steering wheel paddle shifters ......144
Transmission position display ........140
Automatic transmission
emergency mode ............................... 147
B
Back support see Lumbar support
Backup lamp
Changing bulbs .............................. 113
Display message ............................ 225
Bag hook ............................................ 260
BAS (Brake Assist System) ................. 62
Basic settings see Settings
BAS PLUS (Brake Assist System
PLUS) .................................................... 62
Battery (key) Checking .......................................... 76
Battery (SmartKey)
Important safety notes ....................76
Replacing ......................................... 76
Battery (vehicle)
Charging ........................................ 304
Display message ............................ 228
Important safety notes ..................302
Jump starting ................................. 305
Belt
see Seat belts
Blind Spot Assist
Activating/deactivating .................207
Notes/function .............................. 184
see Active Blind Spot Assist
Bottle holder ...................................... 263
Brake Assist System see BAS (Brake Assist System)
Brake fluid
Display message ............................ 219
Notes ............................................. 350
Brake fluid level ................................ 284
Brake lamps Display message ............................ 224
Brakes
ABS .................................................. 61
BAS .................................................. 62
BAS PLUS ........................................ 62
Brake fluid (notes) .........................350
Display message ............................ 217
Driving tips .................................... 152
Important safety notes ..................152
Maintenance .................................. 153
Parking brake ................................ 151
Warning lamp ................................. 243
Breakdown
see Flat tire
see Towing away
Bulbs
see Changing bulbs Index5

Low-beam headlamps ....................107
Parking lamps ................................ 106
Setting the brightness of the
ambient lighting (on-board
computer) ...................................... 209
Setting the brightness of the
display/switch (on-board
computer) ...................................... 209
Setting the color of the ambient
lighting (on-board computer) .........210
Switching Adaptive Highbeam
Assist on/off ................................. 209
Switching the daytime running
lamps on/off (on-board
computer) ...................................... 209
Switching the daytime running
lamps on/off (switch) ....................107
Switching the exterior lighting
delayed switch-off on/off (on-
board computer) ............................ 210
Switching the surround lighting
on/off (on-board computer) ..........210
Turn signals ................................... 108
see Changing bulbs
see Interior lighting
Light sensor (display message) ....... 226
LIM indicator lamp Cruise control ................................ 155
DISTRONIC PLUS ........................... 159
Loading guidelines ............................ 256
Locking see Central locking
Locking (doors)
Automatic ........................................ 80
Emergency locking ........................... 81
From inside (central locking
button) ............................................. 80
Locking centrally
see Central locking
Locking verification signal (on-
board computer) ............................... 211
Low-beam headlamps Display message ............................ 224
Setting for driving abroad
(symmetrical) ................................. 106
Switching on/off ........................... 107
Luggage net ....................................... 258Lumbar support
Adjusting the 4-way lumbar
support ............................................ 97
Luxury head restraints ....................... 94
M
M+S tires ............................................ 316
Maintenance see ASSYST PLUS service interval
display
Malfunction message
see Display messages
Massage function (PULSE) ................. 97
Matte finish (cleaning
instructions) ...................................... 288
mbrace Call priority .................................... 271
Display message ............................ 220
Downloading destinations
(COMAND) ..................................... 272
Emergency call .............................. 269
Important safety notes ..................267
Locating a stolen vehicle ...............273
MB info call button ........................271
Remote vehicle locking ..................273
Roadside Assistance button ..........270
Search & Send ............................... 272
Self-test ......................................... 268
System .......................................... 268
Vehicle remote unlocking ..............272
Mechanical key
Function/notes ................................ 75
Locking vehicle ................................ 81
Unlocking the driver's door ..............81
Memory card (audio) ......................... 203
Memory function ............................... 102
Message memory (on-board
computer) .......................................... 216
Messages see Display messages
Mirrors
see Exterior mirrors
see Vanity mirror
Mobile phone
Menu (on-board computer) ............204
Modifying the programming
(SmartKey) ........................................... 75
12Index

U
Unlocking Emergency unlocking .......................81
From inside the vehicle (central
unlocking button) ............................. 80
V
Vanity mirror (in sun visor) .............. 263
Vehicle Correct use ...................................... 23
Data acquisition ............................... 23
Display message ............................ 237
Equipment ....................................... 21
Individual settings ..........................208
Limited Warranty ............................. 23
Loading .......................................... 325
Locking (in an emergency) ...............81
Locking (SmartKey) .......................... 73
Lowering ........................................ 301
Maintenance .................................... 22
Parking for a long period ................ 152
Pulling away ................................... 135
Raising ........................................... 297
Reporting problems .........................23
Towing away .................................. 306
Transporting .................................. 309
Unlocking (in an emergency) ...........81
Unlocking (SmartKey) ......................73
Vehicle battery
see Battery (vehicle)
Vehicle dimensions
see Technical data
Vehicle emergency locking ................ 81
Vehicle identification number see VIN
Vehicle identification plate .............. 345
Vehicle level AIRMATIC ...................................... 168
Vehicle level (display message) ....... 229
Vehicle tool kit .................................. 294
Vehicle weights see Technical data
Video (DVD) ........................................ 204
Video DVD (on-board computer) ...... 204
VIN ...................................................... 345
W
Warning and indicator lamps ABS ................................................ 244
Brakes ........................................... 243
Check Engine ................................. 248
Coolant .......................................... 249
Cruise control ................................ 155
Distance warning ........................... 251
DISTRONIC PLUS ........................... 251
ESP ®
.............................................. 245
ESP ®
OFF ....................................... 246
Fuel tank ........................................ 248
LIM (DISTRONIC PLUS) ..................159
Overview .......................................... 28
PASSENGER AIRBAG OFF
indicator lamp .................................. 43
Reserve fuel ................................... 248
Seat belt ........................................ 241
SPORT handling mode ...................246
SRS ................................................ 247
Tire pressure monitor ....................252
Warranty ............................................ 344
Washer fluid
Display message ............................ 239
see Windshield washer system
Weight
see Technical data
Wheel bolt tightening torque ........... 301
Wheel chock ...................................... 297
Wheels Changing/replacing .......................338
Changing a wheel .......................... 296
Checking ........................................ 315
Cleaning ......................................... 287
Important safety notes ..................314
Mounting a wheel .......................... 299
Removing a wheel ..........................299
Storing ........................................... 339
Tightening torque ........................... 301
Wheel size/tire size .......................339
Window curtain air bag
Display message ............................ 221
Operation ......................................... 42
Windows
Cleaning ......................................... 288
see Side windows Index19

Product information
Mercedes-Benz recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for the type of vehicle.
Mercedes-Benz tests genuine parts as well as
conversion parts and accessories which have
been specifically approved for your vehicle for
their reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Therefore,
Mercedes-Benz accepts no responsibility for
the use of such parts in Mercedes-Benz
vehicles, even if they have been
independently or officially approved. The use
of non-approved parts could affect your
vehicle's operating safety. Mercedes-Benz
therefore recommends that you use genuine
Mercedes-Benz parts, conversion parts and
accessories that have been approved for the
type of vehicle. Genuine Mercedes-Benz
parts, approved conversion parts and
accessories are available from any authorized
Mercedes-Benz Center. Here, you will receive
advice about permissible technical
modifications, and the parts will be
professionally installed.
Operator's Manual
Notes on the Operator's Manual
This Operator's Manual contains a great deal
of helpful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator's Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations. All the systems
found in your vehicle are listed in the original
purchase agreement of your vehicle. Should
you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operating Instructions and the
Maintenance Booklet are important
documents and should be kept in the vehicle.
Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission Systems Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State Warranty Enforcement Laws (Lemon
Laws)
Introduction21

Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio.
Change of address or ownership
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
Operating safety
Safety notes
GWARNING
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because the
vehicle's electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function when the
engine is running. You should therefore never
turn off the engine while driving.GWARNING
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole.
If you feel a sudden significant vibration or
ride disturbance, or you suspect that damage
to your vehicle has occurred:
R turn on your hazard warning flashers.
R slow down carefully.
R drive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the service booklet.
22Introduction

Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and
modifications
R work on electronic components
Proper use
GWARNING
There are various warning stickers affixed to
your vehicle. Their purpose is to alert you and
others to various dangers. Therefore, do not
remove any warning stickers unless the
sticker clearly states that you may do so.
If you remove any warning stickers, you or
others could fail to recognize certain dangers
and be injured.
The proper use of the vehicle requires that
you familiarize yourself with the following
information and rules:
R safety notes in this Operator's Manual
R technical data in this Operator's Manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with the Mercedes-Benz Center or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Limited Warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions are not covered either by
Mercedes-Benz Limited Warranty or by the
New or Used-Vehicle Warranty of
Daimler AG.
Data stored in the vehicle
Information about electronic data
acquisition in the vehicle
( Including notice pursuant to California Code
§ 9951)
Your vehicle records electronic data. If your
vehicle is equipped with mbrace 1
, data is
transmitted in the event of an accident.
This information helps, for example, to test
vehicle systems after an accident and to
continually improve vehicle safety.
Daimler AG can access this data and submit
it:
R for safety research or vehicle diagnosis
purposes
R with the consent of the vehicle owner
1The system is called TELE AID in Canada.Introduction23Z

Wet roadsGWARNING
After driving in heavy rain for some time
without applying the brakes or through water
deep enough to wet brake components, the
first braking action may be somewhat
reduced. You have to depress the brake pedal
more firmly. Maintain a safe distance from
vehicles in front.
After driving on a wet road or having the
vehicle washed, brake firmly while paying
attention to the traffic conditions. This will
warm up the brake discs, thereby drying them
more quickly and protecting them against
corrosion.
Limited braking performance on salt
treated roads
GWARNING
The layer of salt on the brake discs and the
brake pads/linings may cause a delay in the
braking effect, resulting in a significantly
longer braking distance, which could lead to
an accident.
To avoid this danger, you should:
R occasionally brake carefully, without
putting other road users at risk, when you
are driving on salted roads. This helps to
remove any salt that may have started to
build up on the brake discs and the brake
pads/linings.
R maintain a greater distance to the vehicle
ahead and drive with particular care.
R carefully apply the brakes at the end of a
trip and immediately after commencing a
new trip, so that salt residues are removed
from the brake discs.
Servicing the brakes
! If the red brake warning lamp lights up in
the instrument cluster and you hear a
warning tone while the engine is running,
the brake fluid level may be too low.
Observe additional warning messages in
the multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked
immediately. This work should be carried
out at an authorized Mercedes-Benz
Center.
All checks and maintenance work on the
brake system must be carried out at a
qualified specialist workshop. This work
should be carried out at an authorized
Mercedes-Benz Center.
Have the brake pads replaced and the brake
fluid renewed at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz
Center.GWARNING
If brake pads or brake fluid other than those
recommended are used, the braking
properties of the vehicle can be degraded to
an extent that safe braking is substantially
impaired. This could result in an accident.
! Vehicles with 4MATIC: function or
performance tests may only be carried out
on a 2-axle dynamometer. If you are
planning to have the vehicle tested on such
a dynamometer, contact an authorized
Mercedes-Benz Center to obtain further
information first. Otherwise, you could
damage the drive train or the brake system.
! Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition must be switched off
(SmartKey in position 0 or 1 in the ignition
lock or Start/Stop button in position 0 or
1 ) while the parking brake is being tested
on a brake dynamometer.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
Driving tips153Driving and parkingZ

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 22).
Important safety notes
You will find an illustration of the instrument
cluster in the "At a glance" section
( Y page 27).
GWARNING
A driver's attention to the road and traffic
conditions must always be his/her primary
focus when driving.
For your safety and the safety of others,
selecting features through the multifunction
steering wheel should only be done by the
driver when traffic and road conditions permit
it to be done safely.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h ), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
GWARNING
No messages will be displayed if either the
instrument cluster or the multifunction
display is inoperative.
As a result, you will not be able to see
information about your driving conditions,
such as
R speed
R outside temperature
R warning/indicator lamps
Rmalfunction/warning messages
R failure of any systems
Driving characteristics may be impaired.
If you must continue to drive, do so with added
caution. Contact an authorized Mercedes-
Benz Center as soon as possible.GWARNING
Malfunction and warning messages are only
indicated for certain systems and are
intentionally not very detailed. The
malfunction and warning messages are
simply a reminder with respect to the
operation of certain systems. They do not
replace the owner's and/or driver's
responsibility to maintain the vehicle's
operating safety. Have all required
maintenance and safety checks performed on
the vehicle. Bring the vehicle to an authorized
Mercedes-Benz Center to address the
malfunction and warning messages.
Displays and operation
Coolant temperature display
GWARNING
Driving when your engine is overheated can
cause some fluids which may have leaked into
the engine compartment to catch fire. You
could be seriously burned.
Steam from an overheated engine can cause
serious burns which can occur just by opening
the engine hood. Stay away from the engine
if you see or hear steam coming from it.
Stop the vehicle in a safe location away from
other traffic. Turn off the engine, get out of the
vehicle and do not stand near the vehicle until
the engine has cooled down.
The coolant temperature gauge is in the
instrument cluster on the left-hand side.
Under normal operating conditions and with
the specified coolant level, the coolant
temperature may rise to 248 ‡ (120 †).
196Displays and operationOn-board computer and displays

TiresProblemPossible causes/consequences and M Solutionsh
USA only:
The yellow tire pressure
monitor warning lamp
(pressure loss/
malfunction) is lit.
Canada only:
The yellow tire pressure
monitor warning lamp
(pressure loss) is lit.GRisk of accident
The tire pressure monitor has detected a loss of pressure in at
least one of the tires.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.XObserve the additional display messages in the multifunction
display.XCheck the tire pressure. If necessary, correct the tire pressure
( Y page 322).XIf necessary, change a wheel ( Y page 338).h
USA only:
The yellow tire pressure
monitor warning lamp
(pressure loss/
malfunction) flashes for
60 seconds and then
remains lit.The tire pressure monitor is faulty.XObserve the additional display messages in the multifunction
display.XVisit a qualified specialist workshop.GWARNING
Each tire, including the spare (if provided), should be checked at least every two weeks when
cold and inflated to the pressure recommended by the vehicle manufacturer on the Tire and
Loading Information placard on the driver's door B-pillar or, if available, the tire pressure label
on the inside of the fuel filler flap. If your vehicle has tires of a different size than the size indicated
on the Tire and Loading Information placard or the tire pressure label, you should determine the
proper tire pressure for those tires.
As an added safety feature, your vehicle has been equipped with a tire pressure monitoring
system (TPMS) that illuminates a low tire pressure telltale when one or more of your tires are
significantly underinflated. Accordingly, when the low tire pressure telltale illuminates, you should
stop and check your tires as soon as possible, and inflate them to the proper pressure. Driving
on a significantly underinflated tire causes the tire to overheat and can lead to tire failure.
Underinflation also reduces fuel efficiency and tire tread life, and may affect the vehicle's handling
and stopping ability. Please note that the TPMS is not a substitute for proper tire maintenance,
and it is the driver's responsibility to maintain correct tire pressure, even if underinflation has
not reached the level to trigger illumination of the TPMS low tire pressure telltale.
USA only:
Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the
system is not operating properly. The TPMS malfunction indicator is combined with the low tire
pressure telltale. When the system detects a malfunction, the telltale will flash for approximately
1 minute and then remain continuously illuminated. This sequence will continue upon subsequent
252Warning and indicator lamps in the instrument clusterOn-board computer and displays