com MERCEDES-BENZ CLS-Class 2013 W218 User Guide

Lane Keeping Assist
Activating/deactivating .................219
Display message ............................ 244
Function/information .................... 197
Lane Tracking package .....................195
Lap time (RACETIMER) ......................225
LATCH-type (ISOFIX) child seat
anchors ................................................ 61
Light function, active Display message ............................ 238
Lights
Activating/deactivating the
interior lighting delayed switch-off . 222
Active light function .......................115
Automatic headlamp mode ............ 111
Cornering light function .................114
Driving abroad ............................... 110
Hazard warning lamps ................... 114
High beam flasher .......................... 114
High-beam headlamps ...................113
Light switch ................................... 110
Low-beam headlamps .................... 112
Parking lamps ................................ 112
Setting the brightness of the
ambient lighting (on-board
computer) ...................................... 221
Setting the brightness of the
display/switch (on-board
computer) ...................................... 220
Setting the color of the ambient
lighting (on-board computer) ......... 221
Standing lamps .............................. 112
Switching Adaptive Highbeam
Assist on/off ................................. 221
Switching the daytime running
lamps on/off (on-board
computer) ...................................... 221
Switching the exterior lighting
delayed switch-off on/off (on-
board computer) ............................ 221
Switching the surround lighting
on/off (on-board computer) ..........221
Turn signals ................................... 113
see Changing bulbs
see Interior lighting
Light sensor (display message) .......238
Loading guidelines ............................270Locking
see Central locking
Locking (doors)
Automatic ........................................ 81
Emergency locking ........................... 82
From inside (central locking
button) ............................................. 81
Locking centrally
see Central locking
Locking verification signal (on-
board computer) ............................... 222
Low-beam headlamps Display message ............................ 236
Setting for driving abroad
(symmetrical) ................................. 110
Switching on/off ........................... 112
Lumbar support
Adjusting the 4-way lumbar
support .......................................... 101
Luxury head restraints .......................99 M
M+S tires ............................................ 328
Malfunction message see Display messages


Massage function (PULSE) ...............101
Matte finish (cleaning
instructions) ...................................... 305
mbrace Call priority .................................... 286
Display message ............................ 232
Downloading destinations
(COMAND) ..................................... 287
Downloading routes .......................290
Emergency call .............................. 284
Geo fencing ................................... 290
Important safety notes .................. 282
Locating a stolen vehicle ............... 289
MB info call button ........................ 286
Remote vehicle locking .................. 288
Roadside Assistance button .......... 285
Search & Send ............................... 287
Self-test ......................................... 283
Speed alert .................................... 290
System .......................................... 283
Triggering the vehicle alarm ........... 291 12
Index

Vehicle remote malfunction
diagnosis
....................................... 289
Vehicle remote unlocking .............. 288
Mechanical key
Function/notes
................................ 76
Locking vehicle ................................ 82
Unlocking the driver's door ..............82
Memory card (audio) ......................... 215
Memory function ............................... 107
Message memory (on-board
computer) .......................................... 228
Messages see Display messages
Mirrors
see Exterior mirrors
see Vanity mirror (in the sun visor)
Mobile phone
Menu (on-board computer) ............ 216
Modifying the programming
(SmartKey) ........................................... 76
MOExtended tires .............................. 313
Mounting wheels Lowering the vehicle ......................352
Mounting a new wheel ................... 351
Raising the vehicle ......................... 350
Removing a wheel ..........................351
Securing the vehicle against
rolling away ................................... 349
MP3
Operation ....................................... 215
see separate operating instructions
Multifunction display
Function/notes ............................. 211
Permanent display ......................... 220
Multifunction steering wheel
Operating the on-board computer . 210
Overview .......................................... 31N
Navigation Menu (on-board computer) ............ 214
NECK-PRO head restraints
Operation ......................................... 51
Resetting after being triggered ........ 51
NECK-PRO luxury head restraints
Operation ......................................... 51
Resetting after being triggered ........ 52Night View Assist Plus
Activating/deactivating .................193
Cleaning ......................................... 308
Function/notes ............................. 192
Problem (malfunction) ...................195
Notes on breaking-in a new
vehicle ................................................ 138 O
Occupant Classification System
(OCS) Faults ............................................... 50
Operation ......................................... 45
System self-test

............................... 48
Occupant safety
Children in the vehicle .....................58
Important safety notes .................... 38
OCS
Faults ............................................... 50
Operation ......................................... 45
System self-test ............................... 48
Odometer
see Trip odometer
Oil
see Engine oil
On-board computer
AMG menu ..................................... 224
Assistance menu ........................... 217
Audio menu ................................... 215
Convenience submenu .................. 223
Displaying a service message ........ 302
Display messages ..........................228
DISTRONIC PLUS ........................... 175
Factory settings submenu ............. 224
Important safety notes .................. 208
Instrument cluster submenu ..........220
Lighting submenu .......................... 220
Menu overview .............................. 212
Message memory .......................... 228
Navigation menu ............................ 214
Operation ....................................... 210
RACETIMER ................................... 225
Service menu ................................. 219
Settings menu ............................... 219
Standard display ............................ 212
Telephone menu ............................ 216
Trip menu ...................................... 212 Index
13

Vehicle submenu ...........................
222
Video DVD operation ..................... 216
Operating system
see On-board computer

Outside temperature display ...........210
Overhead control panel ......................35
Override feature Rear side windows ........................... 63P
Paint code number ............................ 365
Paintwork (cleaning instructions) ...305
Panic alarm .......................................... 38
Parking ............................................... 157
Important safety notes

..................157
Parking brake ................................ 158
Position of exterior mirror, front-
passenger side ............................... 106
Rear view camera .......................... 189
see PARKTRONIC
Parking aid
Active Parking Assist .....................186
see Exterior mirrors
see PARKTRONIC
Parking brake
Display message ............................ 231
Notes/function .............................. 158
Warning lamp ................................. 263
Parking lamps
Switching on/off ........................... 112
PARKTRONIC
Deactivating/activating ................. 185
Driving system ............................... 183
Function/notes ............................. 183
Important safety notes .................. 183
Problem (malfunction) ...................186
Range of the sensors ..................... 184
Warning display ............................. 185
PASSENGER AIR BAG OFF indicator
lamp ...................................................... 45
Pedals ................................................. 160
Plastic trim (cleaning instructions) . 308
Power washers .................................. 304
Power windows see Side windows PRE-SAFE
®
(anticipatory occupant
protection) Display message

............................ 232
Operation ......................................... 52
PRE-SAFE ®
Brake
Activating/deactivating ................. 218
Display message ............................ 232
Function/notes ................................ 69
Warning lamp ................................. 266
Preventive occupant safety
system
see PRE-SAFE ®
(anticipatory
occupant protection)
Product information ............................21
Program selector button .................. 149
Pulling away (automatic
transmission) ..................................... 141 Q
Qualified specialist workshop ...........24 R
RACE START (AMG vehicles) .............179
RACETIMER (on-board computer) .... 225
Radar sensor system Activating/deactivating

.................223
Display message ............................ 243
Radio
Selecting a station .........................215
see separate operating instructions
Reading lamp ..................................... 117
Rear axle level control (AMG
adaptive sport suspension
system) .............................................. 182
Rear compartment Setting the air vents ......................135
Rear seat
Display message ............................ 252
Rear seat (folding the backrest
forwards/back) ................................. 273
Rear view camera Cleaning instructions ..................... 307
Function/notes ............................. 189
Switching on/off ........................... 190
Rear-view mirror
Dipping (automatic) .......................10614
Index

Rear window blind
............................ 278
Rear window defroster Problem (malfunction) ...................132
Switching on/off
...........................132
Refueling
Fuel gauge ............................... 29, 209
Important safety notes .................. 154
Refueling process .......................... 155
see Fuel
Remote control
Garage door opener .......................291
Programming (garage door
opener) .......................................... 292
Reporting safety defects .................... 24
Reserve (fuel tank) see Fuel
Reserve fuel
Display message ............................ 242
Warning lamp ................................. 264
see Fuel
Residual heat (climate control) ........133
Restraint system see SRS (Supplemental Restraint
System)
Reverse gear (selector lever) ...........146
Reversing lamps (display
message) ............................................ 238
Roadside Assistance (breakdown) ....22
Roller sunblind Rear window .................................. 278
Roof carrier ........................................ 275
Roof lining and carpets (cleaning
guidelines) ......................................... 309
Roof load (maximum) ........................371S
Safety Children in the vehicle .....................58
Child restraint systems ....................58
Occupant Classification System
(OCS) ............................................... 45
Safety system
see Driving safety systems


Seat belts
Adjusting the driver's and front-
passenger seat belt .........................56
Adjusting the height ......................... 56 Belt force limiters ............................
57
Cleaning .........................................
309
Correct usage .................................. 54
Emergency Tensioning Devices ........ 57
Fastening ......................................... 55
Important safety guidelines .............53
Releasing ......................................... 56
Safety guidelines ............................. 40
Switching belt adjustment on/off
(on-board computer) ...................... 223
Warning lamp ................................. 256
Warning lamp (function) ................... 56
Seats
Adjusting (electrically) .....................98
Adjusting the 4-way lumbar
support .......................................... 101
Adjusting the head restraint ............ 99
Cleaning the cover ......................... 309
Correct driver's seat position ........... 96
Important safety notes .................... 97
Seat backrest display message .....253
Seat heating problem .................... 102
Seat ventilation problem ................ 102
Storing settings (memory
function) ........................................ 107
Switching seat heating on/off ....... 101
Switching seat ventilation on/off ..102
Selector lever
Cleaning ......................................... 309
Sensors (cleaning instructions) .......307
Service see ASSYST PLUS
Service menu (on-board computer) . 219
Service products Brake fluid ..................................... 369
Coolant (engine) ............................ 369
Engine oil ....................................... 368
Fuel ................................................ 366
Important safety notes .................. 366
Washer fluid ................................... 370
Service work
see ASSYST PLUS
Settings
Factory (on-board computer) ......... 224
On-board computer ....................... 219
Setting the air distribution ...............130
Setting the airflow ............................ 131
SETUP (on-board computer) ............. 225 Index
15

Side impact air bag
............................. 43
Side marker lamp (display
message) ............................................ 238
Side windows Cleaning .........................................
306
Convenience closing feature ............ 88
Convenience opening feature .......... 88
Important safety information ........... 87
Opening/closing .............................. 87
Problem (malfunction) .....................90
Resetting ......................................... 89
Sliding sunroof
Important safety notes .................... 90
Opening/closing .............................. 91
Problem (malfunction) .....................93
Resetting ......................................... 91
SmartKey
Changing the battery ....................... 77
Changing the programming ............. 76
Checking the battery ....................... 77
Convenience closing feature ............ 88
Convenience opening feature .......... 88
Display message ............................ 253
Door central locking/unlocking ....... 75
Important safety notes .................... 74
Loss ................................................. 79
Mechanical key ................................ 76
Positions (ignition lock) ................. 139
Problem (malfunction) .....................79
Starting the engine ........................ 141
Snow chains ...................................... 329
Sockets Center console .............................. 282
General notes ................................ 281
Rear compartment ......................... 282
Trunk ............................................. 282
Under the armrest .........................281
Spare wheel
Stowing .......................................... 359
Specialist workshop ............................ 24
Special seat belt retractor .................. 60
Speed, controlling see Cruise control
Speedometer
Digital ............................................ 213
In the Instrument cluster ......... 29, 209Segments
...................................... 210
Selecting the unit of
measurement ................................ 220
see Instrument cluster

SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 67
Warning lamp ................................. 261
SRS (Supplemental Restraint
System)
Display message ............................ 233
Introduction ..................................... 39
Warning lamp ................................. 263
Warning lamp (function) ................... 39
Standing lamps
Display message ............................ 237
Switching on/off ........................... 112
Starting (engine) ................................ 141
Steering (display message) ..............253
Steering wheel Adjusting (electrically) ...................103
Button overview ............................... 31
Buttons (on-board computer) ......... 210
Cleaning ......................................... 309
Important safety notes .................. 103
Paddle shifters ............................... 150
Steering wheel heating .................. 103
Storing settings (memory
function) ........................................ 107
Steering wheel heating
Problem (malfunction) ...................104
Switching on/off ........................... 103
Steering wheel paddle shifters ........150
Stopwatch (RACETIMER) ................... 225
Stowage areas ................................... 270
Stowage compartments Armrest (under) ............................. 272
Center console .............................. 271
Cup holders ................................... 276
Eyeglasses compartment ............... 271
Glove box ....................................... 271
Important safety information ......... 270
Rear ............................................... 272
Stowage net ................................... 273
Under driver's seat/front-
passenger seat .............................. 272
Stowage net ....................................... 27316
Index

Stowage space
Center console (rear) ..................... 272
Stowage well beneath the trunk
floor .................................................... 275
Summer tires ..................................... 328
Sun visor ............................................ 278
Supplement Restraint System see SRS (Supplemental Restraint
System)

Surround lighting (on-board
computer) .......................................... 221
Suspension tuning AIRMATIC ...................................... 181
AMG adaptive sport suspension
system ........................................... 182
SETUP (on-board computer) .......... 225
Switching air-recirculation mode
on/off ................................................. 132
Switching off the alarm (ATA) ............71 T
Tachometer ........................................ 209
Tail lamps Display message

............................ 237
Tank content
Fuel gauge ............................... 29, 209
Technical data
Emergency spare wheel ................. 361
Information .................................... 364
Tires/wheels ................................. 353
Vehicle data ................................... 371
TELEAID
Call priority .................................... 286
Downloading destinations
(COMAND) ..................................... 287
Downloading routes .......................290
Emergency call .............................. 284
Geo fencing ................................... 290
Important safety notes .................. 282
Locating a stolen vehicle ............... 289
MB info call button ........................ 286
Remote vehicle locking .................. 288
Roadside Assistance button .......... 285
Search & Send ............................... 287
Self-test ......................................... 283
Speed alert .................................... 290
System .......................................... 283Triggering the vehicle alarm ........... 291
Vehicle remote malfunction
diagnosis
....................................... 289
Vehicle remote unlocking .............. 288
Telephone
Accepting a call ............................. 216
Display message

............................ 253
Menu (on-board computer) ............ 216
Number from the phone book ........ 217
Redialing ........................................ 217
Rejecting/ending a call ................. 216
Temperature
Coolant .......................................... 209
Coolant (on-board computer) ......... 224
Engine oil (on-board computer) ...... 224
Outside temperature ...................... 210
Setting (climate control) ................ 130
Theft deterrent systems
ATA (Anti-Theft Alarm system) .........71
Immobilizer ...................................... 71
Through-loading feature ...................273
Timing (RACETIMER) .........................225
Tire pressure Calling up (on-board computer) ..... 334
Checking manually ........................333
Display message ............................ 248
Maximum ....................................... 332
Notes ............................................. 331
Recommended ............................... 329
Tire pressure loss warning system
Important safety notes .................. 333
Restarting ...................................... 333
Tire pressure monitor
Checking the tire pressure
electronically ................................. 336
Warning message .......................... 336
Tire pressure monitoring system
Function/notes ............................. 334
Restarting ...................................... 336
Warning lamp ................................. 267
Tires
Aspect ratio (definition) ................. 347
Average weight of the vehicle
occupants (definition) .................... 346
Bar (definition) ............................... 345
Changing a wheel .......................... 348
Characteristics .............................. 345
Checking ........................................ 327 Index
17

Definition of terms .........................
345
Direction of rotation ...................... 348
Display message ............................ 248
Distribution of the vehicle
occupants (definition) .................... 348
DOT, Tire Identification Number
(TIN) ............................................... 345
DOT (Department of
Transportation) (definition) ............ 346
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 346
GVW (Gross Vehicle Weight)
(definition) ..................................... 346
GVWR (Gross Vehicle Weight
Rating) (definition) .........................346
Important safety notes .................. 326
Increased vehicle weight due to
optional equipment (definition) ...... 346
Kilopascal (kPa) (definition) ........... 346
Labeling (overview) ........................ 342
Load bearing index (definition) ...... 347
Load index ..................................... 344
Load index (definition) ...................346
Maximum loaded vehicle weight
(definition) ..................................... 346
Maximum load on a tire
(definition) ..................................... 347
Maximum permissible tire
pressure (definition) ....................... 347
Maximum tire load ......................... 344
Maximum tire load (definition) .......347
MOExtended tires .......................... 328
Optional equipment weight
(definition) ..................................... 347
PSI (pounds per square inch)
(definition) ..................................... 347
Replacing ....................................... 348
Service life ..................................... 328
Sidewall (definition) .......................347
Speed rating (definition) ................ 346
Storing ........................................... 348
Structure and characteristics
(definition) ..................................... 345
Temperature .................................. 341
TIN (Tire Identification Number)
(definition) ..................................... 347
Tire bead (definition) ......................347
Tire pressure (definition) ................ 347Tire pressures (recommended) ......
346
Tire size (data) ............................... 353
Tire size designation, load-bearing
capacity, speed rating .................... 342
Tire tread ....................................... 327
Tire tread (definition) .....................347
Total load limit (definition) ............. 348
Traction ......................................... 341
Traction (definition) ....................... 347
Tread wear ..................................... 341
Uniform Tire Quality Grading
Standards ...................................... 340
Uniform Tire Quality Grading
Standards (definition) .................... 346
Unladen weight (definition) ............ 347
Wear indicator (definition) .............347
Wheel rim (definition) .................... 346
see Flat tire
Top Tether ............................................ 61
Towing Important safety guidelines ...........318
Installing the towing eye ................ 319
Removing the towing eye ...............320
With the rear axle raised ................ 320
Towing away
With both axles on the ground ....... 320
Tow-starting
Emergency engine starting ............ 321
Important safety notes .................. 318
Transmission
see Automatic transmission
Transmission position display .........147
Transmission position display
(DIRECT SELECT lever) ......................147
Transporting the vehicle .................. 321
Trim pieces (cleaning instructions) . 309
Trip computer (on-board
computer) .......................................... 212
Trip odometer Calling up ....................................... 212
Resetting (on-board computer) ...... 213
Trunk
Emergency release .......................... 86
Important safety notes .................... 82
Opening/closing (automatically
from inside) ...................................... 85 18
Index

Product information
Mercedes-Benz recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for your vehicle.
Mercedes-Benz
tests genuine parts as well as
conversion parts and accessories that have
been specifically approved for your vehicle for
their reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Therefore,
Mercedes-Benz accepts no responsibility for
the use of such parts in Mercedes-Benz
vehicles. This is also the case, even if they
have been independently or officially
approved. The use of non-approved parts
could affect your vehicle's operating safety.
Genuine Mercedes-Benz parts, approved
conversion parts and accessories are
available from any authorized Mercedes-Benz
Center. Here, you will receive advice about
permissible technical modifications, and the
parts will be professionally installed. Printed Operator's Manual
The
printed Operator's Manual (including any
Supplements) must be observed.
There is no electronic update to the Digital
Operator's Manual. Amendments are only
made to the printed Operator's Manual. Operator's Manual
General notes
Before
you first drive off, read this Operator's
Manual carefully and familiarize yourself with
your vehicle.
For your own safety and a longer vehicle life,
follow the instructions and warning notices in
this manual. Disregarding them may lead to
damage to the vehicle or personal injury. Vehicle damage resulting from the disregard
of the instructions is not covered by the
Mercedes-Benz Limited Warranty.
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features described.
This also applies to safety-related systems
and

functions. The equipment in your vehicle
may therefore differ from some of the
descriptions or illustrations.
The original purchase agreement lists all
systems installed in your vehicle.
Contact an authorized Mercedes-Benz Center
if you have any questions about equipment or
operation.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle. Service and vehicle operation
Service and literature
Your
vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission Systems Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State warranty enforcement laws (lemon
laws) Introduction
21

Customer Service (Canada) at
1-800-387-0100
.Operating safety
Important safety notes
G
WARNING
Work improperly carried out on electronic
components and associated software could
cause

them to cease functioning. Because the
vehicle's electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function when the
engine is running. You should therefore never
turn off the engine while driving. G
WARNING
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole.
If you feel a sudden significant vibration or
ride

disturbance, or you suspect that damage
to your vehicle has occurred:
R turn on your hazard warning flashers.
R slow down carefully.
R drive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other qualified maintenance or repair facility for
further inspection or repairs.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules.
Operation is subject to the following two
conditions: 1) These devices may not cause
harmful interference, and 2) These devices
must accept any interference received,
including interference that may cause
undesired operation. Changes or
modifications not expressly approved by the
party responsible for compliance could void
the user’s authority to operate the
equipment."
Canada:


"The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference,
including interference that may cause
undesired operation of the device." Diagnostics connection
G
WARNING
If you connect equipment to the on-board
diagnostics connection, it can affect the
operation of the vehicle systems. This can
impair the operating safety of your vehicle
while driving. There is a risk of an accident.
Do not connect any equipment to the on-
board diagnostics connection. G
WARNING
Loose equipment or equipment cables which
are connected to the on-board diagnostics
connection can obstruct the area around the
pedals. The equipment or the cables could
come between the pedals in the event of Introduction
23 Z

sudden braking or acceleration. This may
affect the function of the pedals. There is a
risk of an accident.
Do
not attach any equipment or cables in the
driver's footwell.
! If the engine is switched off and
equipment on the diagnostics connection
is used, the starter battery may discharge.
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop.
Connecting equipment to the diagnostics
connection can, for example, lead to
emissions monitoring information being
reset. This may lead to the vehicle failing to
meet the requirements of the next emissions
test during the main inspection. Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required

on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and
modifications
R work on electronic components Problems with your vehicle
If
you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed and rectified. If the problem is not resolved to
your

satisfaction, please discuss the problem
again with a Mercedes-Benz Center or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Reporting safety defects
USA only:
The following text is reproduced as required
of all manufacturers according to Title 49,
Code of U.S. Federal Regulations, Part 575
pursuant to the National Traffic and Motor
Vehicle Safety Act of 1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236

(TTY: 1-800-424-9153); go
to http://www.safercar.gov ; or write to:
Administrator, NHTSA Headquarters,
1200 New Jersey Avenue, SE, West Building,
Washington, DC 20590. 24
Introduction