MERCEDES-BENZ CLS-Class 2014 W218 Owner's Guide

Opening/closing (automatically
from outside)
................................... 86
Opening/closing (manually from
outside) ............................................ 85
Trunk lid
Display message ............................ 261
Opening/closing .............................. 84
Opening dimensions ......................379
Trunk load (maximum) ......................379
Turn signals Display message ............................ 245
Switching on/off ........................... 119
Type identification plate
see Vehicle identification plate U
Unlocking Emergency unlocking .......................84
From insid ethe vehicle (central
unlocking button) ............................. 83 V
Vanity mirror (in the sun visor) ........286
Vehicle Data acquisition ............................... 27
Display message ............................ 260
Equipment ....................................... 22
Individua lsettings .......................... 229
Limited Warranty ............................. 26
Loading .......................................... 345
Locking (in an emergency) ...............84
Locking (SmartKey) .......................... 76
Lowering ........................................ 361
Maintenance .................................... 23
Parking for along period ................ 169
Pulling away ................................... 150
Raising ........................................... 359
Reporting problems .........................26
Securing from rolling away ............358
Towing away .................................. 328
Transporting .................................. 330
Unlocking (in an emergency) ...........84
Unlocking (SmartKey) ......................76
Vehicle data ................................... 379
Vehicle data ....................................... 379
Vehicle dimensions ...........................379Vehicle emergency locking
................84
Vehicle identification number see VIN
Vehicle identification plate ..............372
Vehicle level AIRMATIC ...................................... 189
Vehicle level (display message) .......252
Vehicle tool kit .................................. 320
Video Operating the DVD ......................... 226
VIN ...................................................... 372 W
Warning and indicator lamps ABS ................................................ 267
Brakes ........................................... 266
Check Engine ................................. 273
Coolant .......................................... 273
Distance warning ........................... 275
DISTRONI CPLUS ........................... 275
ESP ®
.............................................. 269
ESP ®
OFF ....................................... 270
Fuel tank ........................................ 273
Overview .................................. 32, 264
PASSENGER AIR BAG OFF ...............47
Reserve fuel ................................... 273
Seat bel t........................................ 265
SPORT handling mode ...................270
SRS ................................................ 272
Tire pressure monitor ....................276
Warranty ............................................ 372
Washer fluid Display message ............................ 262
Whee lboltt ightening torque ...........361
Whee lchock ...................................... 358
Wheels Changing awheel .......................... 357
Checking ........................................ 335
Cleaning ......................................... 314
Cleaning (warning) .........................357
Emergency spare wheel .................367
Important safety notes ..................334
Interchanging/changing ................357
Mounting anew wheel ................... 360
Mounting awheel .......................... 358
Removing awheel .......................... 360
Storing ........................................... 357 Index
19

Tightenin
gtorque ........................... 361
Wheel size/tire size .......................362
Windo wcurtain air bag
Operation ........................................ .47
Windows
see Side windows
Windshield
Defrosting ...................................... 139
Windshiel dwasher fluid
see Windshield washer system
Windshield washer system
Adding washer fluid .......................309
Notes ............................................. 378
Windshiel dwipers
Problem (malfunction) ...................128
Replacing the wiper blades ............126
Switching on/off ........................... 125
Winte rdriving
Important safety note s.................. 336
Slippery road surfaces ...................174
Snow chains .................................. 337
Winte rtires
M+S tires ....................................... 336
Wiper blades
Cleaning ......................................... 314
Important safety notes ..................126
Replacing ....................................... 126
Wooden trim (cleaning
instructions) ...................................... 316Z
ZONE function Switching on/off ........................... 13920
Index

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of
comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in amanner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R operating condition sofyour vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel
consumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R ar egularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
startingt he engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain asafe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to 001Bof its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel
consumption. Environmental concerns and
recommendations
Wherever the operating instructions require
you to dispose of materials, first try to
regenerate or re-use them. Observe the
relevant environmental rules and regulations
when disposing of materials. In this way you
will help to protect the environment. Product information
Mercedes-Benz recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for your vehicle.
Mercedes-Benz tests genuine parts as well as
conversion parts and accessories that have
been specifically approved for your vehicle for
their reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Therefore,
Mercedes-Benz accepts no responsibility for
the use of such parts in Mercedes-Benz
vehicles. This is also the case, even if they
have been independently or officially
approved. The use of non-approved parts
could affect your vehicle's operating safety.
Genuine Mercedes-Benz parts, approved
conversion parts and accessories are
available from any authorized Mercedes-Benz
Center. Here, you will receive advice about
permissible technical modifications, and the
parts will be professionally installed. Introduction
21 Z

Genuine Mercedes-Benz parts
H
Environmental note
Daimle rAGalso supplie sreconditioned major
assemblies and part swhicha re of th esame
qualit yasn ew parts. They are covered by the
same Limite dWarrant yentitlements as new
parts.
! Air bags and Emergenc yTensioning
Devices, as well as control unit sand
sensor sfor these restraint systems ,may be
installe dinthefollowin gareas of your
vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrumen tcluster
R cente rconsole
Do no tinstall accessorie ssuchasa udio
system sintheseareas. Do not carry out
repairs or welding .You could impair the
operating efficienc yofthe restraint
systems.
Have aftermarket accessories installed at
aq ualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes.
This could lead to malfunctions in safety-
relevant systems, e.g. the brake system. Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strictq ualitycontrol. Every part ha sbeen
specifically developed ,manufactured or
selected for and adapted to Mercedes-Benz
vehicles. Only genuine Mercedes-Benz parts
should therefore be used. More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers
maintai
nasupply of genuine Mercedes-Benz
parts for necessary service and repair work.
In addition, strategically located parts
delivery centers provide quick and reliable
parts service.
Alwayss pecify the vehicle identification
number (VIN) (Y page 372) and the engine
number (Y page 373) when ordering genuine
Mercedes-Benz parts. Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are
possible.B ear in mind that your vehicle may
not feature all function sdescribed here. This
also applies to safety-relevant systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all
systems installed in your vehicle.
Should you have any questions concerning
equipment and operation ,please consult an
authorized Mercedes-BenzC enter.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle. 22
Introduction

Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission Systems Warranty
R Emission Performanc eWarranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R Statew arranty enforcement laws (lemon
laws) Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or arefund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunction sinthe vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18,000 miles
(approximately 29,000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attemptsis
presumed for aretail buyer or lessee if one or
more of the following occurs:
(1) the same substantial defect or malfunction results in acondition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantial defect or malfunction of aless serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunction sfor ac umulative
total of more than 30 calendar days.
Please send your written noticet o:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
ab reakdown. Callstot he toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours aday, 365 days ayear.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information ,refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio. Introduction
23 Z

Change of address or change of
ownership
In th eevent of achang eofa ddress, please
sen dust he"Notificatio nofAddress Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Cente r(USA )att he hotline
number
1-800-FOR-MERCedes(1-800-367-6372 )or
Customer Servic eCenter (Canada) at
1-800-387-0100 .This will assist us in
contacting you in atimely manner should the
need arise.
If you sell your Mercedes, please leave the
entirel iterature in the vehicle so that it is
available to the next owner.
If you have purchased aused car, please send
us the "Notification of Used Car Purchase" in
the Servic eand Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372)or
Customer Servic e(Canada) at
1-800-387-0100. Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with acatalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have aconsiderably lower
octaner ating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA Mercedes-Benz USA,L
LC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is arisk of an accident.
Always have the prescribed service/
maintenance work as well as any required
repairs carried out at aqualified specialist
workshop. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect .You will require considerably
more effort to steer and brake. There is arisk
of an accident.
Do not switch off the ignition while driving. G
WARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other
networked components. In particular,
systems relevant to safety could also be
affected. As aresult, these may no longer
function as intended and/or jeopardize the
operating safety of the vehicle. There is an
increased risk of an accident and injury. 24
Introduction

Never tamper with the wiring as well as
electronic components or their software. You
shouldh ave all work to electrical and
electronic equipment carried out at aqualified
specialist workshop.
! There is arisk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on ahigh
curb or an unpaved road
R you drive too fast over an obstacle, e.g.
ac urb or ahole in the road
R ah eavy object strikes the undercarriage
or parts of the chassis.
In situations like this, the body,t he
undercarriage, chassis parts, wheelsor
tires could be damaged withoutt he
damage being visible. Components
damaged in this way can unexpectedly fail
or, in the case of an accident, no longer
withstand the strain they are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves,
grass or twigs can gather between the
underbody and the underbody paneling. If
these materials come in contact with hot
parts of the exhaust system for an
extended period, they can catch fire.
Have the vehicle checked and repaired
immediately at aqualified specialist
workshop. If on continuing your journey
you noticet hat driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic
conditions. In such cases, visit aqualified
specialist workshop. Declarations of conformity
Vehicle components which receive
and/or transmit radio waves USA:
"The wireless devices of this vehicle
comply with Part 15 of the FCC Rules.
Operation is subject to the two following two
conditions: 1) These devices may not cause
harmful interference, and 2) These devices must accept any interference received,
including interference that may cause
undesired operation. Changes or
modifications not expressly approved by the
party responsible for compliance could void
the user’s authority to operate the
equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference,
including interference that may cause
undesired operation of the device." Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at
aq ualified specialist workshop. G
WARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As aresult,
the operating safety of the vehicle could be
affected. There is arisk of an accident.
Do not connect any equipment to a
diagnostics connection in the vehicle. G
WARNING
Objectsint he driver's footwell can restrict the
pedal travel or obstruct adepressed pedal.
The operatin gand road safety of the vehicle
is jeopardized. There is arisk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficien tclearanc efor the pedals. Do not use
loose floormats.
! If the engin eisswitched off and
equipmen tonthe diagnostics connection
is used, the starter battery may discharge. Introduction
25 Z

Connecting equipmen
ttothe diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test
during the main inspection. Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and
modifications
R work on electronic components Problems with your vehicle
If you should experienc eaproble mwith your
vehicle, particularly one that you believe may
affec tits safe operation, we urge yo uto
contact an authorized Mercedes-Benz Center
immediatel ytohavet he problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
agai nwithaM ercedes-Ben zCenter or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA,L LC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department Mercedes-BenzC
anada, Inc.
98 Vanderhoof Avenue
Toronto ,Ontario M4G 4C9 Reporting safety defects
US Ao nly:
The followin gtextisp ublished as required of
manufacturers unde rTitle 49 ,Code of U.S.
Federal Regulations, Part 57 5pursuan ttothe
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has adefect
which could cause acrash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA )inadditionto
notifying Mercedes-Benz USA, LLC.
If NHTS Areceive ssimilar complaints ,itmay
open an investigation, and if it find sthata
safety defect exists in agroup of vehicles, it
may order arecall and remedy campaign.
However, NHTSA cannot become involved in
individualp roblems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA,y ou may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153) ;go
to http://www.safercar.gov;orw rite to:
Administrator,N HTSA,400 SeventhS treet,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov Limited Warranty
! Follow the instructions in this manual
aboutt he proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpablec ontraventionsa gainst these
instructions is not covered either by the
Mercedes-Ben zLimited Warranty or by the
New or Used-Vehicle Warranty. 26
Introduction

Dat
astore dint hevehicle Information about electronic data
acquisition in th evehicle
(Includin gnotic epursuan ttoCalifornia Code
§9 951)
Your vehicle records electronic data. If your
vehicle is equipped with mbrace (Canada:
TELE AID), data is transmitted in the event of
an accident.
This information helps, for example, to test
vehicle systems after an accident and to
continually improve vehicle safety.
Daimler AG can access this data and submit
it:
R for safety research or vehicle diagnosis
purposes
R with the consen tofthe vehicle owner
R on the instruction of prosecuting
authorities
R for use in arbitration of disputes that
involve Daimler AG, its affiliates or its sales
and service organizations
R as otherwise required or permitted by law.
Please check your mbrace (Canada:T ELE
AID) purchase agreement to fin doutmore
abou tdata that can be recorded and
transmitte dbythiss ystem. Information on copyright
General information
Information on licens efor free and open-
source softwar eused in your vehicle and its
electronic component sisavailabl eonthe
followin gwebsite:
http://www.mercedes-benz.com/
opensource Introduction
27 Z

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