service MERCEDES-BENZ CLS-Class 2014 W218 Owner's Manual

Publication details
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Further information about Mercedes-Benz
vehicles and about Daimler AG can be found
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suggestions you may have regarding this
Operator's Manual to the technical
documentation team at the following
address:
Daimler AG, HPC: CAC, Customer Service,
70546S tuttgart, Germany
© Daimler AG: Not to be reprinted, translated
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without written permission from Daimler AG.
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In this Operator's Manual you will find the
following symbols: G
WARNING
Warning notes draw your attention to hazards
that endanger your health or life, or the health
or life of others. H
Environmental note
Environmental notes provide you with
information on environmentally aware actions
or disposal.
! Notes on material damage alert you to
dangers that could lead to damage to your
vehicle. i
Practical tips or further information that
could be helpful to you.
X This symbol indicates an
instruction that must be followed.
X Several of these symbols in
succession indicate an instruction
with several steps.
(Y page) This symbol tells you where you
can find more information about a
topic.
YY This symbol indicates
awarning or
an instruction that is continued on
the next page.
Display
Display This font indicates
adisplay in the
multifunction display/COMAND
display.
Parts of the software in the vehicle are
protected by copyright ©
2005
The FreeType Project
http://www.freetype.org. All rights
reserved.
As at 20.07.2012

1, 2,
3...
12 Vsocket
see Sockets
4ETS
see ETS/4ETS (Electronic
Tractio nSystem)
4MATIC (permanent four-wheel
drive) .................................................. 193
4MATIC off-road system ...................193 A
ABS (Anti-lock Braking System) Display message ............................ 238
Function/notes ................................ 66
Important safety notes ....................66
Warning lamp ................................. 267
Activating/deactivating cooling
with air dehumidification .................136
Active Blin dSpot Assist
Activating/deactivating (on-
board computer) ............................ 228
Display message ............................ 254
Function/informatio n.................... 211
Active Driving Assistanc epackage .211
Active Lane Keepin gAssist
Activating/deactivating (on-
board computer) ............................ 229
Display message ............................ 253
Function/informatio n.................... 214
Active light function .........................121
Active multicontour seat Adjusting (on the seat) ..................103
Active Parking Assist
Detecting parking spaces ..............197
Display message ............................ 254
Function/notes ............................. 196
Important safety notes ..................196
Parking .......................................... 198
ADAPTIVE BRAKE ................................. 72
Adaptive Dampin gSyste m(ADS) .....1 90
Adaptive Highbeam Assist Display message ............................ 248
Function/notes ............................. 121
Additives (engine oil) ........................376Airb
ags
Display message ............................ 244
Front airb ag (driver, front
passenger )....................................... 44
Important safety notes ....................42
Knee bag .......................................... 45
PASSENGER AIR BAG OFF
indicator lamp .................................. 47
Pelvis airb ag................................... 46
Safety guidelines ............................. 41
Side impact airb ag.......................... 45
Windo wcurtain air bag .................... 47
Air-conditionin gsystem
see Climate control
AIRF LOW ........................................... 137
AIRMATIC Display message ............................ 252
Function/notes ............................. 189
Airv ents
Glove box ....................................... 142
Important safet ynotes .................. 142
Rea r............................................... 143
Setting ........................................... 142
Setting the center airv ents........... 142
Setting the sid eairvents ............... 142
Ambient lighting
Setting the brightness (on-board
computer) ...................................... 231
Setting the color (on-board
computer) ...................................... 231
AMG adaptive sport suspension
system ................................................ 190
Ashtray ............................................... 287
Assistanc edisplay (on-board
computer) .......................................... 227
Assistanc emenu (on-board
computer) .......................................... 227
ASSYST PLUS Displaying aservice message ........310
Hiding aservice message ..............310
Notes ............................................. 309
Resetting the service interval
displa y........................................... 310
Service message ............................ 309
Specia lservice requirements ......... 310 4
Index

Display messages
ASSYST PLU S................................ 309
Calling up (on-board computer) .....237
Driving systems ............................. 251
Engine ............................................ 248
General notes ................................ 237
Hiding (on-board computer) ...........237
KEYLESS-GO .................................. 262
Lights ............................................ .245
Safety systems .............................. 238
SmartKey ....................................... 262
Tire s............................................... 258
Vehicle .......................................... .260
Distanc erecorder ............................. 222
see Trip odometer
Distanc ewarning (warning lamp) ....275
DISTRONIC PLUS Activating ....................................... 180
Activatio ncondition s..................... 180
Deactivating ................................... 184
Display message ............................ 255
Displaysint he multifunction
displa y........................................... 184
Function/notes ............................. 177
Important safety notes ..................177
Setting the specified minimum
distance ......................................... 183
Warning lamp ................................. 275
Doors
Automatic locking (on-board
computer) ...................................... 232
Automatic locking (switch) .............. .83
Central locking/unlocking
(SmartKey) ...................................... .76
Control panel ................................... 38
Display message ............................ 261
Emergency locking ........................... 84
Emergency unlocking .......................84
Important safety notes ....................82
Opening (from inside) ......................82
Drinking and driving .........................170
Drinks holder see Bottle holder
Driv eprogram
Automatic ...................................... 160
Display ........................................... 155
Display (DIREC TSELECT lever) ......156
Manual .......................................... .161 Manual (AMG vehicles)
..................162
Manual (vehicle swithS ports
package AMG) ............................... 162
SETUP (on-board computer) ..........234
Driv eprogram selector .....................159
Driver's door see Doors
Driving abroad
Mercedes-Benz Service .................311
Symmetrical low bea m.................. 116
Driving on flooded roads ..................174
Driving safety systems ABS (Anti-lock Braking System) .......66
ADAPTIVE BRAKE ............................. 72
BAS (Brake Assist System) ..............67
BAS PLUS (Brake Assist System
PLUS) .............................................. .67
Electroni cbrake force distributio n... 71
ESP ®
(Electronic Stability
Program) .......................................... 68
ETS/4ETS (Electroni cTraction
System) ........................................... 69
Important safety information ...........66
Overview .......................................... 66
PRE-SAFE ®
Brake ............................ .72
Driving systems
Active Blind Spot Assis t................. 211
Active Driving Assistance
package ......................................... 211
Active Lane Keeping Assist ............214
Active Parking Assist .....................196
AIRMATIC ...................................... 189
AMG adaptive sport suspension
system ........................................... 190
ATTENTION ASSIST ........................203
Blind Spot Assist ............................ 207
Cruise control ................................ 175
Display message ............................ 251
DISTRONI CPLUS ........................... 177
HOLD function ............................... 186
Lane Keeping Assist ......................209
Lane Tracking package ..................207
Nigh tView Assist Plus ...................204
PARKTRONI C................................. 193
RAC ESTART (AMG vehicles) ..........188
Rea rview camera .......................... 1998
Index

Driving tips
AMGceramic brakes ..................... 173
Automatic transmission .................158
Brakes ........................................... 172
Break-in period .............................. 146
Downhill gradient ........................... 172
Drinking and driving .......................170
Driving abroad ............................... 116
Driving in winter ............................ .174
Driving on flooded road s................ 174
Driving on wet road s...................... 174
Exhaus tcheck ............................... 170
Fuel ................................................ 170
General .......................................... 169
Hydroplaning ................................. 174
Icy road surfaces ........................... 174
Limited braking efficiency on
salted road s................................... 172
Snow chains .................................. 337
Symmetrical low bea m.................. 116
Wet road surface ........................... 172
DVD audio
Operating (on-board computer) .....225
DVD video
Operating (on-board computer) .....226 E
EASY-ENTRY feature Activating/deactivating .................233
Function/notes ............................. 108
EASY-EXIT feature
Crash-responsive ........................... 109
Function/notes ............................. 108
Switching on/off ........................... 233
EBD (electronic brake force
distribution)
Display message ............................ 240
Function/notes ................................ 71
ECOd isplay
Function/notes ............................. 170
On-board computer .......................223
ECOs tart/stop function
Automatic engine switch-off ..........151
Deactivating/activating .................152
General information .......................151
Important safety notes ..................151
Introduction ................................... 150Emergency release
Driver's door .................................... 84
Fuel filler fla p................................. 166
Trunk ............................................... 88
Vehicle ............................................. 84
Emergency spare wheel
Important safety notes ..................367
Points to remember .......................367
Removing ....................................... 368
Storage location ............................ 368
Stowing .......................................... 368
Technical data ............................... 370
Emergency Tensioning Devices
Function .......................................... .59
Safety guideline s............................. 41
Emissions control
Service and warranty information ....23
Engine
Check Engine warning lamp ........... 273
Display message ............................ 248
ECO start/stop function ................150
Engine numbe r............................... 373
Irregularr unning............................ 154
Jump-starting ................................. 326
Starting problems ..........................154
Starting the engine with the
SmartKey ....................................... 149
Starting with KEYLESS-GO .............149
Switching off .................................. 168
Tow-starting (vehicle )..................... 331
Engine electronics
Problem (malfunction) ...................154
Engine oil
Adding ........................................... 308
Additives ........................................ 376
Checking the oil leve l..................... 307
Checking the oil leve lusing the
dipstick .......................................... 307
Display message ............................ 250
Filling capacity ............................... 376
Notes about oil grades ................... 375
Notes on oil level/consumption ....307
Temperature (on-board computer) .234
Viscosity ........................................ 376 Index
9

Messages
see Display messages
Mirrors
see Exterior mirrors
see Vanity mirror (in the sun visor)
Mobile phone
Menu (on-board computer) ............226
Modifying the programming
(SmartKey) ........................................... 77
MOExtende dtires .............................. 321
Mounting wheels Lowerin gthe vehicle ...................... 361
Mounting anew wheel ................... 360
Raising the vehicle .........................359
Removing awheel .......................... 360
Securing the vehicle against
rolling away ................................... 358
MP3
Operation ....................................... 225
see separate operating instructions
Multicontour seat
Adjusting (on the seat) ..................102
Multifunctio ndisplay
Function/notes ............................. 221
Permanent displa y......................... 230
Multifunctio nsteering wheel
Operating the on-board computer .220
Overview .......................................... 33N
Navigation Menu (on-board computer) ............224
NECK-PRO head restraints
Operation ........................................ .53
Resettin gafter bein gtriggered ........54
NECK-PRO luxury head restraints
Operation ........................................ .53
Resettin gafter bein gtriggered ........54
Night View Assist Plus
Activating/deactivating .................205
Cleaning ......................................... 316
Function/notes ............................. 204
Problem (malfunction) ...................207
Notes on breaking-i nanew
vehicle ................................................ 146 O
Occupant Classification System
(OCS) Faults ............................................... 52
Operation ........................................ .47
System self-test ............................... 50
Occupant safety
Childre ninthe vehicle ..................... 60
Important safety notes ....................40
OCS
Faults ............................................... 52
Operation ........................................ .47
System self-test ............................... 50
Odometer ........................................... 222
see Trip odometer
Oil
see Engine oil
On-board computer
AMG menu ..................................... 234
Assistance menu ........................... 227
Audi omenu ................................... 225
Convenience submenu ..................233
Displaying aservice message ........310
Display messages ..........................237
DISTRONI CPLUS ........................... 184
Factory settings submenu .............234
Important safety notes ..................218
Instrument cluster submenu ..........229
Lighting submenu .......................... 230
Menu overview .............................. 222
Message memory .......................... 237
Navigation menu ............................ 224
Operation ....................................... 220
RACETIMER ................................... 235
Service menu ................................. 229
Settings menu ............................... 229
Standard displa y............................ 222
Telephone menu ............................ 226
Trip menu ...................................... 222
Vehicle submenu ........................... 232
Video DVD operatio n..................... 226
Operatin gsafety
Declaratio nofconformity ................ 25
Important safety notes ....................24
Operatin gsystem
see On-board computer Index
13

Rear windo
wdefroster
Problem (malfunction) ...................141
Switching on/off ........................... 140
Refrigerant (air-conditioning
system)
Important safety notes ..................378
Refueling
Fuel gauge ............................... 31, 219
Important safety notes ..................164
Refueling proces s.......................... 165
see Fuel
Remote control
Garage door opene r....................... 299
Programming (garage door
opener) .......................................... 299
Reportin gsafety defects ....................26
Reserve (fue ltank)
see Fuel
Reserve fuel
Display message ............................ 251
Warning lamp ................................. 273
see Fuel
Residual heat (climate control) ........141
Reverse gear (selector lever) ...........155
Reversing feature Side windows ................................... 88
Sliding sunroo f................................. 93
Reversing lamps (display
message) ............................................ 246
Roadside Assistanc e(breakdown) ....23
Roller sunblind Rea rwindow .................................. 287
Roof carrier ........................................ 283
Roof lining and carpets (cleaning
guidelines) ......................................... 318
Roof load (maximum) ........................379 S
Safety Childre ninthe vehicle ..................... 60
Child restraint systems ....................60
Occupant Classification System
(OCS) ............................................... 47
Seat belts
Adjusting the driver's and front-
passenger sea tbelt ......................... 57
Adjusting the height ......................... 58 Belt force limiters
............................ 59
Cleaning ......................................... 317
Correct usage .................................. 56
Emergency Tensioning Devices ....... .59
Fastening ......................................... 56
Important safety guidelines .............55
Releasing ......................................... 58
Safety guidelines ............................. 41
Switching bel tadjustment on/off
(on-board computer) ......................233
Warning lamp ................................. 265
Warning lamp (function) ................... 58
Seats
Adjusting (electrically). ..................100
Adjusting the 4-way lumbar
support .......................................... 103
Adjusting the active multicontour
sea t............................................... 103
Adjusting the hea drestraint .......... 100
Adjusting the multicontour sea t..... 102
Cleaning the cover .........................317
Correct driver's sea tposition ........... 98
Important safety notes ....................99
Massag efunction .......................... 103
Overview .......................................... 99
Seat backrest displa ymessage .....261
Seat heating problem ....................105
Seat ventilation problem ................106
Storing settings (memory
function) ........................................ 112
Switching sea theating on/off .......104
Switching sea tventilation on/off ..105
Selector lever
Cleaning ......................................... 316
Sensors (cleaning instructions) .......315
Service menu (on-board computer) .229
Service products Brake fluid ..................................... 376
Coolant (engine) ............................ 377
Engine oil ....................................... 375
Fuel ................................................ 374
Important safety notes ..................373
Refrigerant (air-conditioning
system) .......................................... 378
Washer fluid .................................. .378
Settings
Factory (on-board computer) .........234
On-board computer .......................229 Index
15

Characteristics
.............................. 354
Checking ........................................ 335
Definition of terms .........................354
Direction of rotatio n...................... 357
Display message ............................ 258
Distributio nofthe vehicle
occupants (definition) ....................357
DOT, Tire Identification Number
(TIN) .............................................. .354
DOT (Department of
Transportation) (definition) ............355
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 355
GVW (Gross Vehicle Weight)
(definition) ..................................... 355
GVW R(Gross Vehicle Weight
Rating) (definition) .........................355
Important safety notes ..................334
Increase dvehicle weight due to
optional equipment (definition) ......355
Kilopascal (kPa )(definition) ...........355
Labeling (overview )........................ 351
Load bearing index (definition) ......356
Load index ..................................... 353
Load index (definition) ...................355
Maximum loaded vehicle weight
(definition) ..................................... 355
Maximum loa donatire
(definition) ..................................... 356
Maximum permissible tire
pressure (definition) ....................... 356
Maximum tire loa d......................... 353
Maximum tire loa d(definition) .......356
MOExtended tires ..........................336
Optional equipment weight
(definition) ..................................... 356
PSI (pounds per square inch)
(definition) ..................................... 356
Replacing ....................................... 357
Service life ..................................... 336
Sidewall (definition) .......................356
Speed rating (definition) ................355
Storing ........................................... 357
Structure and characteristics
(definition) ..................................... 354
Temperature .................................. 350
TIN (Tire Identification Number)
(definition) ..................................... 356Tire bea
d(definition) ...................... 356
Tire pressure (definition) ................356
Tire pressure s(recommended )...... 355
Tire size (data) ............................... 362
Tire size designation, load-bearing
capacity, spee drating .................... 351
Tire tread ....................................... 335
Tire tread (definition) .....................356
Total loa dlimit (definition) .............357
Traction ......................................... 350
Traction (definition) .......................356
Trea dwear ..................................... 350
Uniform Tire Quality Grading
Standard s...................................... 349
Uniform Tire Quality Grading
Standard s(definition) .................... 355
Unladen weight (definition) ............356
Wea rindicato r(definition) .............356
Whee lrim (definition ).................... 355
see Flat tire
Top Tether ............................................ 64
Towing Important safety guidelines ...........328
Installing the towing eye. ...............329
Removing the towing eye. ..............330
With the rear axle raised ................330
Towing away
With both axle sonthe ground .......330
Tow-starting
Emergency engine starting ............331
Important safety notes ..................328
Transmission
see Automatic transmission
Transmission position display .........156
Transmission position display
(DIRECT SELECTl ever)...................... 156
Transporting the vehicle ..................330
Trim pieces (cleaning instructions) .316
Trip computer (on-board
computer) .......................................... 222
Trip odometer Calling up ....................................... 222
Resetting (on-board computer) ......223
Trunk
Emergency release ..........................87
Important safety notes ....................84
Opening/closing (automatically
from inside) ...................................... 86 18
Index

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of
comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in amanner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R operating condition sofyour vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel
consumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R ar egularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
startingt he engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain asafe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to 001Bof its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel
consumption. Environmental concerns and
recommendations
Wherever the operating instructions require
you to dispose of materials, first try to
regenerate or re-use them. Observe the
relevant environmental rules and regulations
when disposing of materials. In this way you
will help to protect the environment. Product information
Mercedes-Benz recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for your vehicle.
Mercedes-Benz tests genuine parts as well as
conversion parts and accessories that have
been specifically approved for your vehicle for
their reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Therefore,
Mercedes-Benz accepts no responsibility for
the use of such parts in Mercedes-Benz
vehicles. This is also the case, even if they
have been independently or officially
approved. The use of non-approved parts
could affect your vehicle's operating safety.
Genuine Mercedes-Benz parts, approved
conversion parts and accessories are
available from any authorized Mercedes-Benz
Center. Here, you will receive advice about
permissible technical modifications, and the
parts will be professionally installed. Introduction
21 Z

Genuine Mercedes-Benz parts
H
Environmental note
Daimle rAGalso supplie sreconditioned major
assemblies and part swhicha re of th esame
qualit yasn ew parts. They are covered by the
same Limite dWarrant yentitlements as new
parts.
! Air bags and Emergenc yTensioning
Devices, as well as control unit sand
sensor sfor these restraint systems ,may be
installe dinthefollowin gareas of your
vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrumen tcluster
R cente rconsole
Do no tinstall accessorie ssuchasa udio
system sintheseareas. Do not carry out
repairs or welding .You could impair the
operating efficienc yofthe restraint
systems.
Have aftermarket accessories installed at
aq ualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes.
This could lead to malfunctions in safety-
relevant systems, e.g. the brake system. Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strictq ualitycontrol. Every part ha sbeen
specifically developed ,manufactured or
selected for and adapted to Mercedes-Benz
vehicles. Only genuine Mercedes-Benz parts
should therefore be used. More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers
maintai
nasupply of genuine Mercedes-Benz
parts for necessary service and repair work.
In addition, strategically located parts
delivery centers provide quick and reliable
parts service.
Alwayss pecify the vehicle identification
number (VIN) (Y page 372) and the engine
number (Y page 373) when ordering genuine
Mercedes-Benz parts. Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are
possible.B ear in mind that your vehicle may
not feature all function sdescribed here. This
also applies to safety-relevant systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all
systems installed in your vehicle.
Should you have any questions concerning
equipment and operation ,please consult an
authorized Mercedes-BenzC enter.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle. 22
Introduction

Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission Systems Warranty
R Emission Performanc eWarranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R Statew arranty enforcement laws (lemon
laws) Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or arefund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunction sinthe vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18,000 miles
(approximately 29,000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attemptsis
presumed for aretail buyer or lessee if one or
more of the following occurs:
(1) the same substantial defect or malfunction results in acondition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantial defect or malfunction of aless serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunction sfor ac umulative
total of more than 30 calendar days.
Please send your written noticet o:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
ab reakdown. Callstot he toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours aday, 365 days ayear.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information ,refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio. Introduction
23 Z