MERCEDES-BENZ CLS-Class 2017 W218 Comand Manual

When replying to an e-mail, you can also select
Reply to Allinstead ofReply. In this case,
the reply is sent not just to the sender but to all
those who received the original message.
Forwarding an e-mail
Observe the requirements for the message func-
tion (Ypage 114).
XDisplay the message (Ypage 116).
XTo call up a menu: press the controller.
XTo select Forward: turn and press the con-
troller.
The input menu appears. The subject line is
automatically filled in with the same details as
those in the original message.
Text templates
Using text templates
XSelect the input line for a text message
(Ypage 117) or e-mail (Ypage 118).
XTo select text templates :in the character
bar: turn and press the controller.
The text templates are displayed.
XTo select and insert a text template: turn and
press the controller.
The text template is inserted into the text
message or e-mail.
Editing text templates
:Displays text templates
XSelect the input line for a text message
(Ypage 117) or e-mail (Ypage 118).
XTo select text templates :in the character
bar: turn and press the controller.
The text templates are displayed.
XTo highlight the text template to be edited:
turn the controller.
XTo select G: slide 9the controller.
XTo select Edit: turn and press the controller.
The text template is displayed in an input line.
XEnter characters using the controller
(Ypage 29) or the number keypad.
XTo adopt changes to the text template, select ¬: turn and press the controller.
XSelect Yes.
The text template has been changed.
Calling a text message sender
XDisplay the message (Ypage 116).
XTo call up a menu: press the controller.
XTo select Call Sender: turn and press the
controller.
The call is made.
Using a phone number in the text
Numbers in text messages that are highlighted
can be used.
Messages (text messages and e-mails)119
Telephone
Z

XTo highlight and select a usable phone num-
ber while the message is displayed: turn and
press the controller.
XTo selectUse: turn and press the controller.
XTo selectCall Number: turn and press the
controller.
The call is made.
iIt is possible that a highlighted numerical
sequence may not contain a telephone num-
ber.
Storing sender as a new contact
Storing the sender of a text message
XTo call up the menu when a text message is
displayed: press the controller.
XTo select Save Number: turn and press the
controller.
XSelect a number category, e.g. Home.
XSelect a telephone category, e.g. MobilePhone.
XSelectContinue.
The input line for the name of the new contact
is displayed. The input line for the telephone
number is filled in automatically.
XEnter characters using the controller
(Ypage 29) or the number keypad.
XTo finish the entry: select OK.
The new contact has been created.
Saving the sender of an e-mail
XTo call up the menu when an e-mail is dis-
played: press the controller.
XTo select SaveSender'sE-MailAddress:
turn and press the controller.
The input line for the name of the new contact
is displayed. The input line for the e-mail
address is filled in automatically.
XEnter characters using the controller
(Ypage 29) or the number keypad.
XTo finish the entry: select OK.
The new contact has been created.
Deleting messages
XCall up the message folder (Ypage 116).
XTo select the message: turn and press the
controller.
XTo select G: slide 9the controller.
XTo select Delete: turn and press the control-
ler.
XTo select Yes: turn and press the controller.
The message is deleted from the multimedia
system and the mobile phone.
iThis delete function is not supported by all
mobile phones. The Delete failed.mes-
sage then appears.
Dictation function
Prerequisites
To use the dictation function, the connected
mobile phone must support the MAP Bluetooth®
profile. When connecting the mobile phone, you
may have to accept the prompt for the MAP
Bluetooth
®profile.
With some mobile phones, some settings still
have to be made after connecting to the multi-
media system (see the manufacturer's operat-
ing instructions).
An e-mail account must be set up on the mobile phone for the e-mail function (see the manufac-
turer’s operating instructions).
To read and write e-mails in the multimedia sys-
tem, the e-mail account first needs to be con-
figured (
Ypage 115).
Some mobile phones with the MAP Blue-
tooth
®profile:
Rdo not support the deleting or editing of text
messages.
Rdo not support the drafts folder for text mes- sages.
Rdo not support the sending of text messages.
Rdo not support the e-mail function.
Rdo not send messages in a locked status.
120Dictation function
Telephone

Calling up text messages or e-mails in
the message menu
XTo call up the telephone menu: press the
%button.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select 1: turn and press the controller.
The message menu is displayed.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select New: turn and press the controller.
XTo selectText MessageorE-Mail: turn and
press the controller.
The input menu for the message is displayed.
Calling up and using the dictation
function
XSelect the omicrophone.
The app for the dictation function is loaded.
If there was no prior Internet connection, a
connection is now established.
XTo start the dictation function: press the
controller.
XSay your message.
The dictation ends automatically after you
have finished speaking.
After the spoken message has been pro-
cessed, it is shown as text on the display.
XTo select words: turn and press the control-
ler.
XIn the correction menu, you can:
Radjust capitalization of words (if supported
by the character set)
Radd words
Rdelete words
Rreplace the dictated message with a new
one
XTo exit the menu: selectDone.
Send message
The dictated text is displayed in the message
input window.
XEnter the telephone number or e-mail address
into the addressee line.
XTo send the message: select OK.
Apple CarPlay™
Introduction
iPhone®functions can be used via the multime-
dia system using Apple CarPlay™. Apple Car-
Play™ can be operated using the controller or
Siri
®voice-operated control system. Whether
selected buttons are supported in the vehicle
depends on the iOS version of the mobile phone
and the apps available. You will find an overview
of the multimedia system's control panel and
available buttons here (
Ypage 18).
To activate voice-operated control, press and
hold the óbutton on the multifunction steer-
ing wheel (
Ypage 101). Apple CarPlay™ is only
available for Apple®mobile phones (see the
manufacturer's operating instructions). The
availability of Apple CarPlay™ may vary by coun- try.
During Apple CarPlay™ use, various multimedia
system functions, such as navigation, are not
available.
The provider is responsible for its application
and related services and content.
Requirements
RApple CarPlay™ is available from the iPhone®
5. Mercedes-Benz recommends that you use
the latest operating system on the iPhone®.
RYou require a connector cable for the
iPhone®.
RThe full range of functions for Apple CarPlay™
is only possible when the Apple CarPlay™-
capable mobile phone is connected to the
Internet.
Connecting the iPhone®with the mul-
timedia system
In order to be able to use Apple CarPlay™, a
connection must be established between the
iPhone
®and the multimedia system.
XConnect the iPhone®via a connection cable
to the USB port ç.
The first time you connect an Apple CarPlay™-
capable mobile phone to the multimedia sys-
tem or switch between Apple CarPlay™-capa-
ble mobile phones, a prompt appears asking
Apple CarPlay™121
Telephone
Z

whether you want future activation to be auto-
matic or manual.
Activating Apple CarPlay™
Automatic activation
XTo selectAuto: press the controller.
Apple CarPlay™ will start automatically each
time a connection has been established
between the iPhone
®and the multimedia sys-
tem.
Manual activation
XTo call up the telephone menu: press the
% button.
XTo show the main function bar: slide 5the
controller.
XTo select Tel/®: turn and press the control-
ler.
XSelect Apple CarPlay.
Apple CarPlay™ starts.
iDepending on the operating status, not all of
the steps may be necessary. A message to
start Apple CarPlay™ appears on the display.
Confirm this.
Changing the activation type
You can change the activation type when the
phone is no longer connected to the multimedia
system.
XTo call up the telephone menu: press the
% button.
XTo display the main function bar: slide 5the
controller.
XTo select Tel/®: turn and press the control-
ler.
XSelect Apple CarPlay.
XTo show the menu bar: slide 6the control-
ler.
XSelect Options.
XDeactivate ªor activate OStart AppleCarPlay Automatically.
Ending Apple CarPlay™ mode
XRemove the connection cable from the USB
port ç.
The No Apple CarPlay Device Connec‐
ted Please ensure that your deviceisconnectedtothecorrectUSBport.message appears.
Transmitted vehicle data
When using Android CarPlay™, specific vehicle
data are transmitted to the mobile phone. This
makes it possible to use selected mobile phone
services efficiently. The mobile phone does not
have active access to vehicle data.
System information
RVehicle model
RVehicle year of manufacture
RMultimedia system software version
These data are transmitted in order to optimize
communication between the vehicle and mobile
phone.
A random vehicle code is generated for this pur-
pose and in order to assign multiple vehicles to
the mobile phone.
This code is not related to the vehicle identifi-
cation number (VIN) and is deleted if the multi-
media system is reset (
Ypage 43).
Driving status data
RGear position engaged
RDifference between parked, stationary,
coasting and driving
RInstrument cluster day/night mode
These data are transmitted in order to adapt the
content displayed to the driving situation.
Position data
RGPS coordinates
RSpeed
RCompass direction
RAcceleration direction
RGyroscopic effects
These data are transmitted only when naviga-
tion is active in order to improve navigation (e.g.
when driving through a tunnel).
If you do not wish to have your vehicle data
transmitted, you can deactivate automatic start-
ing of Android CarPlay™ (
Ypage 122) and
122Apple CarPlay™
Telephone

briefly terminate the mobile phone's USB con-
nection to the vehicle.
Android Auto™
Introduction
Functions on mobile phones with the Android™
operating system can be used with Android
Auto™:
RAndroid Auto™-capable apps from the mobile
phone are shown in the multimedia system.
RAudio content from the mobile phone is
played back in the multimedia system.
Only one mobile phone at a time can be con-
nected to the multimedia system via Android
Auto™.
Various multimedia system functions such as
the navigation system are not available while
using Android Auto™.
The availability of Android Auto™ and Android
Auto™ apps may vary by country.
The provider is responsible for its application
and related services and content.
Connecting a mobile phone via
Android Auto™
Requirements:
RFor safety reasons, the first time Android
Auto™ is activated on the multimedia system,
the vehicle must be stationary.
RThe mobile phone supports Android Auto™
from Android™ 5.0.
RThe Android Auto™ app is installed on the
mobile phone.
RIn order to use the telephone functions, a
mobile phone needs to be connected with the
multimedia system via Bluetooth
®.
RThe full range of functions for Android Auto™
is only possible with an Internet connection.
RThe mobile phone is connected to the USB
port ç on the multimedia system via a USB
cable.
The multimedia system automatically estab-
lishes a connection to the mobile phone via
Bluetooth
®. If this is unsuccessful, an error mes-
sage will appear. In this case, you should con-
nect the mobile phone manually via Bluetooth
®
(Ypage 93). Starting Android Auto™
Multimedia system
XTo call up the telephone menu: press the
%
button.
XTo show the main function bar: slide 5the
controller.
XTo select Tel/®: turn and press the control-
ler.
XTo select Android Auto: turn and press the
controller.
You see a message informing you that no
Android Auto™ device is connected.
Mobile phone
XConnect the mobile phone to the USB port
ç in the center console.
When activated manually a message appears
on the display of the multimedia system when
Android Auto™ is started.
XTo confirm the message: press the controller.
The Android Auto™ app is shown in the mul-
timedia system display.
Setting up automatic connection
XTo call up the telephone menu: press the
% button.
XTo display the main function bar: slide 5the
controller.
XTo select Tel/®: turn and press the control-
ler.
XTo select Android Auto: turn and press the
controller.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Options: turn and press the con-
troller.
XTo select Start Android Auto Automati‐cally: turn and press the controller.
XAllow automatic connection O.
Android Auto™ starts automatically as soon
as the mobile phone is connected to the USB
port ç of the multimedia system.
Calling up the sound settings for
Android Auto™
If Android Auto™ is active, you can change the
sound settings in the radio menu.
Android Auto™123
Telephone
Z

XTo call up the radio menu: press the$
button.
XTo show the main function bar: slide 5the
controller.
XTo select Radio: turn and press the controller.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select à: turn and press the controller.
Change the sound settings.
Activating the voice control system
for Android Auto™
If Android Auto™ is active, you can start the
mobile phone's voice control system.
XPress and hold the ?button on the multi-
function steering wheel.
Depending on the mobile phone a tone
sounds.
Ending Android Auto™
XTerminate the USB connection between the
mobile phone and the multimedia system.
The No
AndroidAutoDeviceConnectedPlease ensure that your device isconnected to the correct USB port.message appears in the multifunction display
Transmitted vehicle data
When using Android Auto™, specific vehicle
data are transmitted to the mobile phone. This
makes it possible to use selected mobile phone
services efficiently. The mobile phone does not
have active access to vehicle data.
System information
RVehicle model
RVehicle year of manufacture
RMultimedia system software version
These data are transmitted in order to optimize
communication between the vehicle and mobile
phone.
A random vehicle code is generated for this pur-
pose and in order to assign multiple vehicles to
the mobile phone.
This code is not related to the vehicle identifi-
cation number (VIN) and is deleted if the multi-
media system is reset (
Ypage 43). Driving status data
RGear position engaged
RDifference between parked, stationary,
coasting and driving
RInstrument cluster day/night mode
These data are transmitted in order to adapt the
content displayed to the driving situation.
Position data
RGPS coordinates
RSpeed
RCompass direction
RAcceleration direction
RGyroscopic effects
These data are transmitted only when naviga-
tion is active in order to improve navigation (e.g.
when driving through a tunnel).
If you do not wish to have your vehicle data
transmitted, you can deactivate automatic start-
ing of Android Auto™ (
Ypage 123) and briefly
terminate the mobile phone's USB connection
to the vehicle.
124Android Auto™
Telephone

Your multimediasyste mequipment
These operatin ginstruction sdescribe all th e
standar dan doptional equipment of your multi-
media system, as available at th etime of going
to press. Country-specifi cdifference sare pos -
sible. Bear in min dthat your vehicle may no t
feature all function sdescribed here. Thi salso
applies to safety-relevan tsystems an dfunc-
tions.
Read th einformation on qualifie dspecialis t
workshop sin th evehicle Operator's Manual.
Important safet ynotes
GWARNING
If you operat einformation systems an dcom-
munication equipment integrated in th evehi-
cl e whil edriving, you will be distracted from
traffic conditions. You could also los econtro l
of th evehicle. There is aris kof an accident.
Only operat eth eequipment when th etraffic
situation permits. If you are no tsur ethat this
is possible, par kth evehicle payin gattention
to traffic condition san doperat eth eequip-
men twhen th evehicle is stationary.
You mus tobserv eth elegal requirements fo rth e
country in whic hyou are drivin gwhen operatin g
th esystem.
General notes
Connection difficulties whil eth evehi-
cle is in motion
The connection may be los tif:
Rth emobile phone networ kcoverage is insuf -
ficien t
Rthevehicle has moved into amobile phone
cell wit hno free channels
Rth eSI M car dused is no tcompatible wit hth e
networ kavailable
Function restrictions (Canada)
You will no tbe able to use th eMercedes-Ben z
Apps an dInternet connection ,or will no longer
be able to use them, or may hav eto wait befor e
usin gthem, in th efollowin gsituations:
Rwhen th emobile phone is switched of f
Rif your mobile phone has notbee nenable dfo r
Internet access
Rif th eBluetoot h®function is switched of fon
th emultimedia syste man dth edesire dphone
is suppose dto be connecte dvia Bluetoot h
®
Rif theBluetoot h®function is switched of fon
th emobile phone an dth ephone is suppose d
to be connecte dvia Bluetoot h
®
Rif neither themobile phone networ kno rth e
mobile phone allo wsimultaneous use of a
phone an dan Internet connection
Rif th emobile phone has no tbee nenable dfo r
Internet access via Bluetoot h®
The driver is notpermitte dto cal lup websites
whil edrivin gan duse of th eMercedes-Ben z
Apps is restricted.
iIt is possible that you may no tbe able to
receiv ecalls when an Internet connection is
active .Thi sdepends on th emobile phone an d
th emobile phone networ kused .
Conditions for access
USA: to use Mercedes-Ben zApps an dInternet
access ,mbrace mus tbe activated an dopera-
tional. Furthermore, mbrace mus tbe activated
fo rMercedes-Ben zApps an dInternet access .
Tak enote of th econnection priorities .An emer-
gency cal lhas th ehighes tpriority. Whe n aser-
vic ecall, e.g. abreakdown servic ecal lor th eMB
Info Call, is active ,an emergency cal lcan still be
initiated. Aservic ecall, on th eother hand, has
priorit yover acurren tInternet connection .
Therefore, you canno testablis han Internet con-
nection durin g aservic ecall.
Canada: amobile phone mus tbe connecte dvia
Bluetoot h
®(Ypage 93)with the multimedia sys-
tem. Furthermore, you need a valid mobile ser-
vice contract with a data option, which is used to
calculate the associated connection costs.
Conditions for access125
Online and Internet functions
Z

Conditions for a Bluetooth®connection:
RThe mobile phone supports at least one of the
Bluetooth®profiles DUN ( Dial-UpNetwork-
ing) or PAN (Personal AreaNetwork).
The Bluetooth
®profiles DUN and PAN enable
the Internet connection of the mobile phone
to be made available to the system.
The terms of use are shown when the system is used for the first time and then once a year
thereafter. Only read and accept the terms of
use when the vehicle is stationary.
The driver is not permitted to call up websites
while driving and use of the Mercedes-Benz
Apps is restricted.
iThe availability of individual Mercedes-Benz
Apps may vary depending on the country.
Setting up an Internet connection
(Canada)
Procedure and general information
USA: to use Mercedes-Benz Apps and Internet
access, mbrace must be activated and opera-
tional. Furthermore, mbrace must be activated
for Mercedes-Benz Apps and Internet access.
No further settings are required.
Canada: in order to set up a mobile phone for
Internet access, your mobile phone must be
connected via Bluetooth
®(Ypage 93) to the
multimedia system. If you are using Internet
access for the first time, you must enable the
connected mobile phone for Internet access
(
Ypage 126). If the connected mobile phone
supports the Bluetooth®PAN profile, you do not
need to make additional settings. The Internet
connection is established. If the connected
mobile phone does not support the named Blue-
tooth
®profile, predefined (Ypage 127) or man-
ual access data (Ypage 127) must be set.
Enabling the mobile phone for Inter-
net access
XTo call up the telephone menu: press the
% button.
XTo switch to the main function bar: slide 5
the controller.
XTo select Tel/®: press the controller.
XTo selectInternet: turn and press the con-
troller.
The menu with the Internet functions is dis-
played.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Settings: turn and press the con-
troller.
XTo select Configure Internet Settings:
turn and press the controller.
The device list is displayed.
XTo select Search for Bluetooth Phone:
turn and press the controller.
Mobile phones are displayed that:
Rare connected to the multimedia system
Rfulfill the conditions for the Internet func-
tions
Rhave not yet been set up for the Internet
function
XTo select a mobile phone from the device list: turn the controller and press to confirm.
If the mobile phone supports the Bluetooth
®
PAN profile, Internet access is set up. You can
use the Internet functions.
If the connected mobile phone does not sup-
port the named Bluetooth
®profile, prede-
fined (Ypage 127) or personalized access
data (Ypage 127) must be set.
126Setting up an Internet connection (Canada)
Online and Internet functions

Setting access data of the mobile
phone network provider
Selecting the predefined access data of
the mobile phone network provider
XTo select Predefined Settings: turn and
press the controller.
A list of countries appears.
XTo select ConfirmSettings: turn and press
the controller.
If the data is not correct, you can edit the set-
tings (
Ypage 128).
If the mobile phone network provider provides
multiple access data options, the relevant
access data still has to be selected. This
depends on the data package used, for example. The access data for the mobile phone network
provider is selected once for the mobile phone
connected and is loaded again each time the
mobile phone is connected. Establishing a con-
nection (
Ypage 129).
You must set the access data of the mobile
phone network provider who provides the SIM
card and the associated data package (access
settings) for the connected mobile phone. The
access data remains the same when you are in a
different country (roaming). The access data of
another network is notselected.
Manually setting the access data of the
mobile phone network provider
XTo select Manual Settings: turn and press
the controller.
An overview of the provider settings appears.
XSet access data (Ypage 127).
XTo confirm settings: select Confirm Set‐tingsand turn and press the controller.
The access data for the mobile phone network
provider is selected once for the mobile phone
connected and is loaded again each time the
mobile phone is connected.
You must set the access data of the mobile
phone network provider who provides the SIM
card and the associated data package (access
settings) for the connected mobile phone. The
access data remains the same when you are in a
different country (roaming). The access data of
another network is notselected.
Setting access data
Set the access data in accordance with your
data package. You can contact your mobile
phone network provider to obtain the precise
access data.
Explanation of the access data
Input fieldMeaning
Phone Num‐ber:Access number for estab-
lishing the connection
The access number
depends on the mobile
phone used. For GSM/
UMTS mobile phones,
*99***1#
is used as a
standard.
AccessPoint:APN network access point
(Access PointName)
You can obtain this infor-
mation from your mobile
phone network provider.
Entry is not necessary for
all mobile phone network
providers and mobile
phones.
PDP Type:Internet protocol used.
You can obtain this infor-
mation from your mobile
phone network provider.
User ID:The user identification can
be obtained from your
mobile phone network pro-
vider.
Entry is not necessary for
all mobile phone network
providers.
Password:The password can be
obtained from your mobile
phone network provider.
Entry is not necessary for
all mobile phone network
providers.
Setting up an Internet connection (Canada)127
Online and Internet functions
Z

Input fieldMeaning
Auto DNS:Automatic allocation of
DNS servers is activated. If
the function is deactivated,
the DNS server addresses
must be entered manually.
DNS (DomainName
Service).
DNS1:
DNS2:
Fields for entering the DNS
server addresses manually.
The address can be
obtained from your mobile
phone network provider.
Managing existing access data
Calling up the device list
XTo call up the telephone menu: press the
% button.
XTo switch to the main function bar: slide 5
the controller.
XTo select Tel/®: press the controller.
XTo selectInternet: turn and press the con-
troller.
The menu with the Internet functions is dis-
played.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Settings: turn and press the con-
troller.
XTo select Configure Internet Settings:
turn and press the controller.
The device list is displayed.
Editing the access data
The mobile phone must be connected with the
system for the access data to be changed.
When the Internet connection is active, you can-
not edit or delete the access data of the cur-
rently set mobile phone network provider.
XCall up the device list (Ypage 128).
XTo highlight the desired mobile phone in the
device list: turn the controller.
XTo select G: slide 9the controller.
XTo select Change Configuration: turn and
press the controller.
XSelect Predefined SettingsorManualSettings.
The provider settings are displayed.
In order to edit the access data of the mobile
phone network provider you have two options:
ROption 1: select the predefined access data of
the mobile phone network provider
(
Ypage 127).
ROption 2: manually set the access data of the
mobile phone network provider (Ypage 127).
Canceling Internet access permissions
for a mobile phone
XCall up the device list (Ypage 128).
XTo highlight the desired mobile phone in the
device list: turn the controller.
XTo select G: slide 9the controller.
XTo select Delete Configuration: turn and
press the controller.
A prompt appears asking whether you wish to
delete the Internet configuration.
XTo select Yes: turn and press the controller.
The Internet access permission for the mobile
phone is now canceled. The mobile phone can
now no longer be used by the system for
Internet functions.
128Setting up an Internet connection (Canada)
Online and Internet functions