emergency towing MERCEDES-BENZ CLS-Class 2017 W218 Owner's Manual

Features .............................................. 248
Maintenance and care......................265
Engine compartment ........................... 265
Maintenance ........................................ 269
Care ..................................................... 270
Breakdown assistance .....................277
Where will I find...? .............................. 277
Flat tire ................................................ 278
Battery (vehicle) .................................. 282
Jump-starting ....................................... 285
Towing and tow-starting ...................... 287
Fuses ................................................... 290
Wheels and tires ............................... 292
Important safety notes ........................ 292
Operation ............................................ 292
Winter operation .................................. 294
Tire pressure ....................................... 295
Loading the vehicle .............................. 302
All about wheels and tires ................... 305
Changing a wheel ................................ 312
Wheel and tire combinations ............... 317
Emergency spare wheel ....................... 317
Technical data ................................... 321
Information regarding technical data ... 321
Vehicle electronics .............................. 321
Identification plates ............................. 322
Service products and filling capaci-
ties ...................................................... 323
Vehicle data ......................................... 328
Contents3

see also Digital Operator's Man-
ual .................................................. 236
E
EASY-ENTRY featureActivating/deactivating ................. 199
Function/notes ............................. 100
EASY-EXIT feature
Crash-responsive ........................... 100
Function/notes ............................. 100
Switching on/off ........................... 199
EASY-PACK trunk box ....................... 246
EBD (electronic brake force distri-
bution)
Display message ............................2 05
Function/notes ................................ 72
ECO display
Function/notes .............................1 44
On-board computer ....................... 191
ECO start/stop function
Automatic engine start .................. 127
Automatic engine switch-off .......... 126
Deactivating/activating ................. 127
General information ....................... 126
Important safety notes .................. 126
Introduction ................................... 126
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................. 58
Emergency release
Driver's door ....................................8 3
Fuel filler flap ................................. 140
Trunk ............................................... 86
Vehicle ............................................. 83
Emergency spare wheel
General notes ................................ 318
Important safety notes .................. 317
Removing ....................................... 318
Storage location ............................ 318
Stowing .......................................... 319
Technical data ............................... 318
Emergency Tensioning Devices
Activation ......................................... 53
Emissions control
Service and warranty information .... 26 Engine
Check Engine warning lamp ........... 232
Display message ............................ 213
ECO start/stop function ................ 126
Engine number ............................... 323
Irregular running ............................ 128
Jump-starting ................................. 285
Starting problems .......................... 128
Starting the engine with the
SmartKey ....................................... 125
Starting with KEYLESS-GO ............. 125
Sw

itching off .................................. 141
Tow-starting (vehicle) ..................... 290
Engine electronics
Problem (malfunction) ................... 128
Engine jump starting
see Jump starting (engine)
Engine oil
Adding ........................................... 267
Additives ........................................ 326
Checking the oil level ..................... 267
Checking the oil level using the
dipstick .......................................... 267
Display message ............................ 214
Filling capacity ............................... 326
Notes about oil grades ................... 325
Notes on oil level/consumption .... 267
Temperature (on-board computer,
Mercedes-AMG vehicles) ............... 201
Entering an address
see also Digital Operator's Man-
ual .................................................. 236
ESP
®(Electronic Stability Pro-
gram)
AMG menu (on-board computer) ... 201
Characteristics ................................. 70
Deactivating/activating (button
in Mercedes-AMG vehicles) ............. 71
Deactivating/activating (except
Mercedes‑AMG vehicles) ................. 70
Deactivating/activating (on-
board computer, except
Mercedes-AMG vehicles) ............... 195
Display message ............................ 204
Function/notes ................................ 69
General notes .................................. 69
Important safety information ........... 69
Trailer stabilization ........................... 72
10Index

Storing ........................................... 313
Structure and characteristics
(definition) ..................................... 310
Temperature .................................. 306
TIN (Tire Identification Number)
(definition) ..................................... 312
Tire bead (definition) ...................... 311
Tire pressure (definition) ................ 311
Tire pressures (recommended) ...... 310
Tire size (data) ............................... 317
Tire size designation, load-bearing
capacity, speed rating .................... 307
Tire tread ....................................... 293
Tire tread (definition) ..................... 311
Total load limit (definition) ............. 312
Traction ......................................... 306
Traction (definition) ....................... 312
Tread wear ..................................... 306
Uniform Tire Quality Grading
Standards ...................................... 305
Uniform Tire Quality Grading
Standards (definition) .................... 310
Wear indicator (definition) ............. 312
Wheel and tire combination ........... 317
Wheel rim (definition) .................... 310
see Flat tire
Top Tether ............................................ 60
Tow-starting
Emergency engine starting ............ 290
Important safety notes .................. 287
Towing a trailer
ESP
®(Electronic Stability Pro-
gram) ............................................... 72
Towing away
Important safety guidelines ........... 287
Installing the towing eye ................ 288
Removing the towing eye ............... 289
Transporting the vehicle ................ 289
With both axles on the ground ....... 289
With the rear axle raised ................ 289
Towing eye ......................................... 277
Traffic reports
see also Digital Operator's Man-
ual .................................................. 236
Traffic Sign Assist
Display message ............................ 216
Function/notes ............................. 178
Important safety notes .................. 178 Instrument cluster display ............. 178
Transfer case ..................................... 138
Transmission
see Auto matic tra
nsmission
Transmission position display ......... 130
Transmission position display
(DIRECT SELECT lever) ...................... 130
Transporting the vehicle .................. 289
Trim pieces (cleaning instruc-
tions) .................................................. 275
Trip computer (on-board com-
puter) .................................................. 191
Trip odometer
Calling up ....................................... 190
Resetting (on-board computer) ...... 191
Trunk
Emergency release .......................... 86
Important safety notes .................... 83
Opening/closing (automatically
from inside) ...................................... 85
Opening/closing (automatically
from outside) ................................... 84
Opening/closing (manually from
outside) ............................................ 84
Trunk lid
Display message ............................ 224
Opening dimensions ...................... 328
Trunk load (maximum) ...................... 328
Turn signals
Display message ............................ 212
Switching on/off ........................... 106
Two-way radio
Frequencies ................................... 321
Installation ..................................... 321
Transmission output (maximum) .... 321
Type identification plate
see Vehicle identification plate
U
UnlockingEmergency unlocking ....................... 83
From inside the vehicle (central
unlocking button) ............................. 82
Upshift indicator (on-board com-
puter, Mercedes-AMG vehicles) ....... 201
Index21

USB devicesConnecting to the Media Inter-
face .............................................. .241
V
Vanity mirror (in the sun visor) ........251
Vehicle
Correct use ...................................... 29
Data acquisition ............................... 30
Display message ............................ 223
Equipment ....................................... 26
Individual settings .......................... 197
Limited Warranty .............................3 0
Loading .......................................... 302
Locking (in an emergency) ............... 83
Locking (SmartKey) .......................... 76
Lowering ........................................ 316
Maintenance .................................... 27
Parking for a long period ................ 143
Pulling away ................................... 125
Raising ........................................... 313
Reporting problems ......................... 29
Securing from rolling away ............ 313
Towing away .................................. 287
Transporting .................................. 289
Unlocking (in an emergency) ........... 83
Unlocking (SmartKey) ...................... 76
Vehicle data ................................... 328
Vehicle data ....................................... 328
Vehicle dimensions ........................... 328
Vehicle emergency locking ................ 83
Vehicle identification number
see VIN
Vehicle identification plate .............. 322
Vehicle level
AIRMATIC ...................................... 159
Vehicle level (display message) ....... 215
Vehicle tool kit .................................. 277
Video
Operating the DVD ......................... 193
see also Digital Operator's Man-
ual .................................................. 236
VIN
Seat ............................................... 323
Type plate ...................................... 322
Voice Control System
see See also Digital Operator's Manual
W
Warning and indicator lampsABS ................................................ 229
Brakes ........................................... 228
Check Engine ................................. 232
Coolant .......................................... 232
Distance warning ........................... 234
ESP
®.............................................. 229
ESP®OFF ....................................... 230
Fuel tank ........................................ 232
General notes ................................ 226
Overview .......................................... 34
PASSENGER AIR BAG OFF ............... 42
Reserve fuel ................................... 232
Restraint system ............................ 231
Seat belt ........................................ 227
SPORT handling mode ................... 231
Tire pressure monitor .................... 235
Warranty .............................................. 26
Washer fluid
Display message ............................ 225
Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 236
Wheel and tire combinations
Tires ............................................... 317
Wheel bolt tightening torque ........... 316
Wheel chock ...................................... 313
Wheels
Changing a wheel .......................... 312
Checking ........................................ 292
Cleaning ......................................... 273
Emergency spare wheel ................. 317
Important safety notes .................. 292
Information on driving .................... 292
Interchanging/changing ................ 312
Mounting a new wheel ................... 315
Mounting a wheel .......................... 313
Removing a wheel .......................... 315
Storing ........................................... 313
Tightening torque ........................... 316
Wheel size/tire size ....................... 317
Window curtain air bag
Operation ......................................... 49
Windows
see Side windows
22Index

Making an emergency call
XTo initiate an emergency call manually:
press cover:briefly to open.
XPress and hold the SOS button for at least one
second ;.
The indicator lamp in SOS button ;flashes
until the emergency call is concluded.
XWait for a voice connection to the Mercedes-
Benz Customer Assistance Center.
XAfter the emergency call, close cover :.
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing SOS button ;, you do not know if
mbrace has successfully made the emergency
call. In this case, always summon assistance by
other means.
Roadside Assistance button
XTo call: press Roadside Assistance but-
ton :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button :flashes while the call is active. The
Connecting Call
message appears in the multifunction display. The audio output is
muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 259).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest Mercedes-Benz
Service Center.
You may be charged for services such as repair
work and/or towing.
You can find more information in the separate
mbrace manual.
The system has not been able to initiate a Road- side Assistance call, if:
Rthe indicator lamp for Roadside Assistance
call button Fis flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
256Features
Stowage and features

Where will I find...?
Vehicle tool kit
General notes
The vehicle tool kit can be found in the stowage
well under the trunk floor (Ypage 247).
Vehicles with a "Minispare" emergency
spare wheel
:Vehicle tool kit tray
;Stowage well
="Minispare" emergency spare wheel
XOpen the trunk lid.
XLift the trunk floor upwards (Ypage 247).
The vehicle tool kit contains:
RFolding wheel chock
RFuse allocation chart
RJack
RAlignment bolt
ROne pair of gloves
RLug wrench
RTowing eye
iExample: equipment and country-specific
variations possible.
Vehicles with a TIREFIT kit
:Towing eye
;Tire sealant filler bottle
=Tire inflation compressor
?Fuse allocation chart
XOpen the trunk lid.
XLift the trunk floor upwards (Ypage 247).
iExample: equipment and country-specific
variations possible.
Vehicles with a collapsible spare wheel
(Mercedes-AMG vehicles)
:Towing eye
;One pair of gloves
=Jack
?Folding wheel chock
AAlignment bolt
BSheet for faulty wheel
CTire inflation compressor
DLug wrench
EFuse allocation chart
XOpen the trunk lid.
XLift the trunk floor upwards (Ypage 247).
Where will I find...?277
Breakdown assistance

Removing the collapsible spare wheel
(Mercedes-AMG vehicles)
The emergency spare wheel can be found in the
stowage well under the trunk floor.
XLift the trunk floor upwards (Ypage 247).
XReach into cutout :in the tool holder and lift
it up.
XRemove collapsible spare wheel ;.
Always observe the instructions and safety
notes in the "Mounting a wheel" section
(
Ypage 313).
Stowing a used collapsible spare
wheel
!
Only place the collapsible spare wheel in the
vehicle when it is dry. Otherwise, moisture
may get into the vehicle.
Take the following steps to stow a used collaps-
ible spare wheel. Otherwise, it will not fit into the
spare wheel well. Mercedes-Benz recommends
that you have this work performed at a qualified
specialist workshop, e.g. at an authorized
Mercedes-Benz Center.
XUnscrew the valve cap from the valve.
XUse the back of the valve cap to unscrew the
valve insert from the valve and release the air.
iFully deflating the tires can take a few
minutes.
XScrew the valve insert back into the valve.
XScrew the valve cap back on.
XRemove the protective sheet from the vehicle
tool kit and pull it over the collapsible spare
wheel.
XStow the collapsible spare wheel in the emer-
gency spare wheel well under the trunk.
Inflating the collapsible spare wheel
!
Inflate the collapsible spare wheel using the
tire inflation compressor before lowering the
vehicle. The wheel rim could otherwise be
damaged.
!Do not operate the tire inflation compressor
for longer than eight minutes at a time without
a break. It may otherwise overheat.
The tire inflation compressor can be operated
again once it has cooled down.
Comply with the manufacturer's safety instruc-
tions on the tire inflation compressor label and
on the tire sealant bottle.
XMount the collapsible spare wheel as descri-
bed (Ypage 313).
The collapsible spare wheel must be mounted before it is inflated.
XRemove the tire inflation compressor from
the stowage space under the trunk floor
(
Ypage 277).
XPull connector ?and the hose out of the
housing.
XRemove the cap from the valve on the col-
lapsible spare wheel.
XScrew union nut :of the hose onto the valve.
XMake sure on/off switch Aof the tire infla-
tion compressor is set to 0.
XInsert connector ?into a 12 V socket
(Ypage 253) in your vehicle.
XTurn the SmartKey to position 1in the ignition
lock (Ypage 123).
XPress on/off switch Aon the tire inflation
compressor to I.
The tire inflation compressor is switched on.
The tire is inflated. The tire pressure is shown
on pressure gauge =.
XInflate the tire to the specified tire pressure.
Emergency spare wheel319
Wheels and tires
Z