lock MERCEDES-BENZ CLS COUPE 2011 Owner's Guide

Problem Possible causes/consequences and
M Solutions
The engine cannot be
started using the key. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 290).
or
X Jump-start the vehicle (Y page 294).
or
X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle. Ad
oor is open. Therefore, the key cannot be detected as easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. Doors
Important safety notes
G
Risk of injury
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then not
possible to open the doors from inside the
vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children, elderly peo-
ple or people requiring special assistance, if
the vehicle has been locked with the key. As
a result, they may not be able to free them-
selves in the event of an emergency. They
could be seriously or even fatally injured by
prolonged exposure to extremely high or low
temperatures, for example. In this case, res-
cuing people from outside the vehicle is diffi-
cult.
Deactivate the interior motion sensor before
you lock the vehicle with the key. The doors
can then be opened from the inside after the vehicle has been locked from the outside with
the key.
If the vehicle has been locked with KEYLESS-
GO, the doors can be opened from inside the
vehicle.
G
Risk of accident
If children are left unsupervised in the vehicle,
they could:
R open a door from inside the vehicle at any
time, even if it has been locked
R start the vehicle using akey which has been
left in the vehicle
R release the parking brake
They could thereby endanger themselves and
others. Never leave children unsupervised in
the vehicle. Always take the key with you
when leaving the vehicle, even if you are only
leaving it for a short time. Doors
73Opening and closing Z

Unlocking and opening the doors
from the inside
For all countries except the United King-
dom: you can open a door from inside the
vehicle even if it has been locked.
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then
not possible to open the doors from inside the
vehicle. Deactivate the interior motion sensor
(Y page 64) before you lock the vehicle with
the key. The doors can only be opened from
the inside after the vehicle has been locked
from the outside with the key.
You can only open the rear doors from inside
the vehicle if they are not secured by the
child-proof locks (Y page 55).X
Pull door handle ;.
If the door is locked, locking knob :pops
up. The door is unlocked and can be
opened. Locking and unlocking the vehicle
from the inside
You can centrally lock or unlock the vehicle
from the inside. This feature may be useful if,
for example, you wish to unlock the front-
passenger door from the inside or lock the
vehicle before you pull away.
The central locking/unlocking button does
not lock or unlock the fuel filler flap. i
You cannot unlock the vehicle centrally
from the inside if the vehicle has been
locked with the key or KEYLESS-GO. X
To lock: press button ;.
X To unlock: press button :. Automatic locking feature
The vehicle is locked automatically when the
ignition is switched on and the wheels begin
to turn. Therefore, there is a risk of being
locked out when the vehicle is being pushed,
towed or tested on a dynamometer. X
To deactivate: press and hold button :
for about five seconds until a tone sounds.
X To activate: press and hold button ;for
about five seconds until a tone sounds.
You can also switch the automatic locking
function on and off using the on-board com-
puter (Y page 209). 74
DoorsOpening and closing

Unlocking the driver's door (emer-
gency key element)
If the vehicle can no longer be unlocked cen-
trally with the key or KEYLESS-GO:
X Take the emergency key element out of the
key (Y page 69).
X Insert the emergency key element into the
lock of the driver's door as far as it will go. X
Turn the emergency key element anti-
clockwise to position 1.
The door is unlocked.
i On right-hand-drive vehicles, turn the
emergency key element clockwise.
X Turn the emergency key element back and
remove it.
X Insert the emergency key element into the
key. Locking the vehicle (emergency key
element)
If the vehicle can no longer be locked cen-
trally with the key or KEYLESS-GO:
X Open the driver's door.
X Close the front-passenger door and the
boot lid.
X Press the locking button (Y page 74).
X Check whether the locking knobs on the
front-passenger door and the rear doors
are still visible. Press down the locking
knobs by hand, if necessary.
X Close the driver's door. X
Take the emergency key element out of the
key (Y page 69).
X Insert the emergency key element into the
lock of the driver's door as far as it will go. X
Turn the emergency key element clockwise
as far as it will go to position 1.
i On right-hand-drive vehicles, turn the
emergency key element anti-clockwise.
X Turn the emergency key element back and
remove it.
X Make sure that the doors and the boot lid
are locked.
X Insert the emergency key element into the
key. Boot
Important safety notes
Do not leave the key in the boot. You could
otherwise lock yourself out. G
Risk of poisoning
Exhaust fumes could enter the vehicle interior
if the engine is running and the boot lid is
open. This could poison you. Therefore, you
should make sure that the boot lid is always
closed when the engine is running.
! The boot lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the boot lid.
The boot lid can be:
R opened and closed manually from outside Boot
75Opening and closing Z

R
opened and closed automatically from out-
side
R opened automatically from inside
R unlocked with the emergenc ykey element Opening/closing manually
Opening You can only open the boot lid after unlocking
it first.
X Press the %button on the key. X
Pull handle :.
X Raise the boot lid.
Closing G
Risk of injury
Make sure that nobody can become trapped
when closing the boot lid. X
Pull the boot lid down using recess :.
X Lock the vehicle if necessary with
the & button on the key or with KEY-
LESS-GO (Y page 69). Opening/closing automatically from
outside
Important safety notes G
Risk of injury
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then not
possible to open the doors from inside the
vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children, elderly peo-
ple or people requiring special assistance, if
the vehicle has been locked with the key. As
a result, they may not be able to free them-
selves in the event of an emergency. They
could be seriously or even fatally injured by
prolonged exposure to extremely high or low
temperatures, for example. In this case, res-
cuing people from outside the vehicle is diffi-
cult.
Deactivate the interior motion sensor before
you lock the vehicle with the key. The doors
can then be opened from the inside after the
vehicle has been locked from the outside with
the key.
If the vehicle has been locked with KEYLESS-
GO, the doors can be opened from inside the
vehicle. G
Risk of injury
Monitor the boot lid opening and closing pro-
cedures to make sure that nobody can
become trapped. To stop the opening or clos-
ing procedure, press the closing button on the
boot lid again or pull the handle on the outside
of the boot lid. 76
BootOpening and closing

!
The boot lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the boot lid.
Opening You can open the boot lid automatically using
the key or the handle in the boot lid.
X Press and hold the Fbutton on the key
until the boot lid opens.
or
X If the boot is unlocked, pull on the boot lid
handle and let it go againi mmediately.
Closing You can close the boot lid automatically by
using the closing button 19
or locking but-
ton 20
. X
To close: press closing button :in the
boot lid.
X To close and locks imultaneously:
Press locking button ;in the boot lid.
i If you leave a KEYLESS-GO key in the
boot, the boot lid will not lock. Opening automatically from inside
You can open the tailgate from the driver's
seat when the vehicle is stationary. X
To open: pull remote operating switch for
boot lid :until the boot lid opens. Unlocking the boot (emergency key
element)
! The boot lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the boot lid.
If the boot can no longe rbe unlocked with the
key or KEYLESS-GO:
X Take the emergency key element out of the
key (Y page 69).
X Inser tthe emergency key element into the
boot lid lock as far as the stop. 19
For vehicles with the boot lid remote closing feature only.
20 For vehicles with the boot lid remote closing feature and KEYLESS-GO only. Boot
77Opening and closing Z

X
Turn the emergency key element anti-
clockwise as far as it will go to position
1.
The boot is unlocked.
X Turn the emergency key element back and
remove it.
X Insert the emergency key element into the
key. Side windows
Important safety notes
G
Risk of injury
Make sure that nobody can become trapped
between the side window and the door frame
when a side window is opened. Do not touch
or lean against the side window during the
opening procedure. You could become trap-
ped between the side window and the door
frame as the side window moves down. If
there is a risk of becoming trapped, release
the switch or pull the switch upwards to close
the side window again. G
Risk of injury
Make sure that nobody can become trapped
as you close a side window. If there is a risk
of becoming trapped, release the switch or
press it again to open the side window again. G
Risk of injury
Children may injure themselves if they open
or close the side windows.
Never leave children unsupervised in the vehi-
cle. Always take the key with you when leaving
the vehicle, even if you are only leaving it for
a short time. G
Risk of injury
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. The children could:
R be seriously or even fatally injured on parts
of the vehicle
R be seriously or even fatally injured by pro-
longed exposure to extremely high or
extremely low temperatures
If children open a door, they could:
R seriously or even fatally injure other people
R get out of the vehicle and injure them-
selves, or be seriously or even fatally
injured by a passing vehicle
Activate the child-proof locks/override fea-
ture if children are travelling in the vehicle.
They could otherwise open doors or side win-
dows while the vehicle is in motion and
thereby injure themselves or others. Opening and closing the side win-
dows
:
Front left
; Front right
= Rear right
? Rear left
The switches for all side windows are located
on the driver's door. There is also a switch on
each door for the corresponding side window. 78
Side windowsOpening and closing

X
Turn the key to position 2in the ignition
lock.
X To open: press the corresponding switch.
X To close: pull the corresponding switch.
i If you press the switch beyond the point
of resistance, an automatic opening/clos-
ing process is started in the corresponding
direction .You can stop automatic opera-
tion by pressing again.
i You can continue to operate the side win-
dows after you switch off the engine. This
function remains active for five minutes or
until one of the front doors is opened. Convenience opening feature
You can ventilate the vehicle before you start
driving. To do this, you can use the key to
simultaneously:
R open the side windows
R open the sliding sunroof
R switch on the seat ventilation
i The convenience opening feature can
only be operated using the key. The key
must be close to the driver's door handle.
X Point the tip of the key at the driver's door
handle.
X Unlock the vehicle by pressing the %
button.
X Press and hold the %button until the
side windows and the sliding sunroof are in
the desired position. Convenience closing feature
General notes When you lock the vehicle, you can simulta-
neously:
R close the side windows
R close the sliding sunroof G
Risk of injury
When using the convenience closing feature,
make sure that nobody can become trapped.
Proceed as follows if there is a risk of entrap-
ment:
With the key:
R release the &button.
R press and hold the %button until the
side windows and the sliding sunroof open
again.
With KEYLESS-GO:
R release the sensor surface on the door han-
dle.
R pull the door handle immediately and hold
it.
The side windows and the sliding sunroof
open.
Using the key i
The key must be close to the driver's door
handle.
X Point the tip of the key at the driver's door
handle.
X Lock the vehicle by pressing the &but-
ton.
X Press and hold the &button until the
side windows and the sliding sunroof are
fully closed.
X Make sure that all the side windows and the
sliding sunroof are closed.
Using KEYLESS-GO Side windows
79Opening and closing Z

X
Touch sensor surface :on the door han-
dle until the side windows and the sliding
sunroof are fully closed.
i Make sure you only touch sensor sur-
face :.
X Make sure that all the side windows and the
sliding sunroof are closed. Resetting the side windows
You must reset each side window if a side
window can no longer be closed fully.
X Turn the key to position 2in the ignition
lock.
X Pull the corresponding switch on the door
control panel until the side window is com-
pletely closed. (Y page 78)
X Hold the switch for an additional second.
If the side window opens again slightly:
X Immediately pull the corresponding switch
on the door control panel until the side win-
dow is completely closed (Y page 78).
X Hold the switch for an additional second.
X If the corresponding side window remains
closed after the button has been released,
the side window has been reset correctly.
If this is not the case, repeat the steps
above again. Problems with the side windows
Problem: aside window cannot be closed
because an object is obstructing the side
window.
X Remove the object(s).
X Close the side window.
Problem :aside window cannot be closed,
and you cannot see the cause. G
Risk of injury
Closing the side windows with increased force
or without the anti-entrapment feature could
lead to serious or even fatal injury. Make sure that nobody can become trapped when clos-
ing the side windows.
If a side window is obstructed during closing
and reopens again slightly:
X Immediately afte rthe window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed with increased
force.
If a side window is obstructed again during
closing and reopens again slightly:
X Immediately after the window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed without the anti-
entrapment feature. Sliding sunroof
Important safety notes
G
Risk of injury
Make sure that nobody can become trapped
when closing the sliding sunroof. If there is a
risk of entrapment, release the switch and
push it briefly in any direction to stop the slid-
ing sunroof. G
Risk of injury
Children could injure themselves if they oper-
ate the sliding sunroof.
Never leave children unsupervised in the vehi-
cle. Always take the key with you when leaving
the vehicle, even if you are only leaving it for
a short time. G
Risk of injury
The glass in the panorama sunroof could
break in an accident. If you are not wearing a
seat belt, there is a risk that you could be
thrown through the opening in the event of the
vehicle overturning. Therefore, always wear a
seat belt to reduce the risk of injuries. 80
Sliding sunroofOpening and closing

!
Only open the panorama sliding sunroof
if it is free of snow and ice. Otherwise, mal-
functions may occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could
be damaged.
i Resonance noises can occur in addition
to the usual airflow noises when the sliding
sunroof is open. They are caused by minor
pressure fluctuations in the vehicle interior.
Change the position of the sliding sunroof
or open a side window slightly to reduce or
eliminate these noises. Operating the sliding sunroof
Opening and closing Overhead control panel
:
To raise
; To open
= To close/lower
X Turn the key to position 1or 2in the ignition
lock.
X Push or pull the 3switch in the corre-
sponding direction.
i If you press the 3switch beyond the
point of resistance, an automatic opening/
closing process is started in the corre-
sponding direction. You can stop automatic
operation by pressing again.
The sun protection cover automatically opens
along with the sliding sunroof. Once you have closed the sliding sunroof, you can close the
cover by hand.
Rain closing feature When the key is in position
0in the ignition
lock or is removed, the sliding sunroof closes
automatically:
R if it starts to rain
R at extreme outside temperatures
R after six hours
R if there is a malfunction in the power supply
The rear of the sliding sunroof is then raised
in order to ventilate the vehicle interior.
i If the sliding sunroof is obstructed when
being closed by the rain closing feature, it
opens agains lightly. The rain closing fea-
ture is the ndeactivated.
The sliding sunroof does not close if:
R it is raised at the rear.
R it is blocked.
R no rain is falling on the area of the wind-
screen being monitored by the rain sensor
(e.g. because the vehicle is under a bridge
or in a carport).
Resetting Reset the sliding sunroof if it does not open
smoothly.
X
Turn the key to position 1or 2in the ignition
lock.
X Raise the sliding sunroof fully at the rear.
X Keep the 3switch pressed for another
second.
X Make sure that the sliding sunroof can be
fully opened or closed again (Y page 81).
X If this is not the case, consult a qualified
specialist workshop. Problems with the sliding sunroof
Problem: the sunroof cannot be closed
and you cannot see the cause. Sliding sunroof
81Opening and closing Z

G
Risk of injury
You could be severely or eve nfatally injured
when closing the sliding sunroo fwith
increased closing force or if the anti-entrap-
men tfeature is deactivated. Make sure that
nobody can become trapped when closing the
sliding sunroof.
If the sliding sunroof is obstructed during
closing and reopens again slightly:
X Immediately after the sliding sunroof
blocks, pull the 3switch in the over-
head control panel down to the point of
resistance and hold it until the sliding sun-
roof is closed.
The sliding sunroof is closed with increased
force.
If the sliding sunroof is obstructed again dur-
ing closing and reopens again slightly:
X Immediately after the sliding sunroof
blocks, pull the 3switch in the over-
head control panel down to the point of
resistance and hold it until the sliding sun-
roof is closed.
The sliding sunroof is closed without the
anti-entrapment feature. 82
Sliding sunroofOpening and closing