keyless MERCEDES-BENZ CLS COUPE 2014 User Guide

Problems with the key
Problem
Possible causes/consequences and
M
MSolutions You can no longer lock
or unlock the vehicle
using the key. The key battery is discharged or nearly discharged.
X Check the key battery (Y page 85) and replace it if necessary
(Y page 86).
If this does not work: X Lock (Y page 90) or unlock (Y page 90) the vehicle using the
emergency key element. The key is faulty.
X Lock (Y page 90) or unlock (Y page 90) the vehicle using the
emergency key element.
X Have the key checked at a qualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS-GO. The key battery is discharged or nearly discharged.
X Check the key battery (Y page 85) and replace it if necessary
(Y page 86).
If this does not work: X Lock (Y page 90) or unlock (Y page 90) the vehicle using the
emergency key element. There is interference from a powerful source of radio waves.
X Lock (Y page 90) or unlock (Y page 90) the vehicle using the
emergency key element. There is a fault with KEYLESS-GO.
X Lock/unlock the vehicle using the remote control function of
the key.
X Have the vehicle and key checked at a qualified specialist work-
shop.
If the vehicle can also not be locked/unlocked using the remote
control function:
X Lock (Y page 90) or unlock (Y page 90) the vehicle using the
emergency key element.
X Have the vehicle and key checked at a qualified specialist work-
shop. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. Key
87Opening and closing Z

Problem
Possible causes/consequences and
M
MSolutions The engine cannot be
started using the key. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 353).
or
X Jump-start the vehicle (Y page 355).
or
X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. Doors
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double-lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double-lock function by deactivat-
ing the interior motion sensor (Y page 79).
The doors can then be opened from the inside after the vehicle has been locked from the
outside. The anti-theft alarm system is trig- gered if the door is opened from the inside.
Switch off the alarm (Y
page 78).
All countries: G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children. 88
DoorsOpening and closing

G
WARNING
If persons (particularly children) are exposed
to heat or cold for a prolonged period, there is a risk of serious or even fatal injuries. Never
leave persons (particularly children) unatten-
ded in the vehicle.
Stow luggage or loads preferably in the boot/ luggage compartment. Observe the loading
guidelines (Y page 300). Unlocking and opening the doors
from the inside
For all countries except the United King-
dom: you can open a door from inside the
vehicle even if it has been locked. If the vehi- cle has previously been locked with the key or
with KEYLESS-GO, opening a door from the
inside will trigger the anti-theft alarm system. Switch off the alarm (Y page 78).
United Kingdom only: if the vehicle has
been locked with the key from the outside,
the double-lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double-lock function by deactivat-
ing the interior motion sensor (Y page 79).
The doors can then be opened from the inside
after the vehicle has been locked from the
outside. The anti-theft alarm system is trig-
gered if the door is opened from the inside.
Switch off the alarm (Y page 78).
For all countries: you can only open the rear
doors from inside the vehicle if they are not
secured by the child-proof locks (Y page 69). X
Pull door handle ;.
If the door is locked, locking knob :pops
up. The door is unlocked and can be
opened. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. X
To unlock: press button :.
X To lock: press button ;.
If all the doors are closed, the vehicle locks.
This does not lock or unlock the fuel filler flap.
You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with the key or KEYLESS-GO.
For all countries except the United King-
dom: you can open a door from inside the
vehicle even if it has been locked.
United Kingdom only: you can only open a
door from inside the vehicle if the double lock function has been deactivated. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor (Y page 79).
For all countries: you can only open the rear
doors from inside the vehicle if they are not
secured by the child-proof locks (Y page 69). Doors
89Opening and closing Z

Boot lid/tailgate reversing function
The boot lid/tailgate is equipped with an
automatic reversing feature. It reacts if a solid
object obstructs or restricts the boot lid/tail-
gate during the closing procedure. The boot
lid/tailgate opens again automatically. The
automatic reversing function is only an aid
and is not a substitute for your attentiveness to the boot lid/tailgate while it is closing. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 8 mm of the closing path
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area.
If someone is trapped:
R press the Fbutton on the key, or
R press the remote operating switch on the
driver's door, or
R press the closing or locking button on the
boot lid/tailgate, or
R pull the handle on the boot lid/tailgate Opening/closing from the outside
Opening Example: CLS Coupé, handle X
Press the %button on the key.
X CLS Coupé: pull handle:.
X Raise the boot lid.
CLS Shooting Brake: if you pull handle:
and keep it in this position, you can open the
tailgate manually. If you release the handle,
the tailgate opens automatically.
Closing Recess (example: CLS Coupé)
X Pull the boot lid/tailgate down using
recess :.
X CLS Shooting Brake: let the tailgate drop
into the lock.
X If necessary, lock the vehicle with the &
button on the key (Y page 83)or with KEY-
LESS-GO (Y page 83).
i If a KEYLESS-GO key is detected in the
boot/luggage compartment, the boot lid/
tailgate will not lock.
The boot lid/tailgate then opens again. Opening/closing automatically from
the outside
Important safety notes United Kingdom only:
G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get 92
Boot/luggage compartmentOpening and closing

out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld- erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double-lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double-lock function by deactivat-
ing the interior motion sensor (Y page 79).
The doors can then be opened from the inside after the vehicle has been locked from the
outside. The anti-theft alarm system is trig-
gered if the door is opened from the inside.
Switch off the alarm (Y page 78).
All countries: G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the boot lid or tail-
gate. Moreover, people, e.g. children, may be standing in the closing area or may enter the
closing area during the closing process. There
is a risk of injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R Press the Fbutton on the key.
R Press the remote operating switch on the
driver's door.
R Press the closing or locking button on the
boot lid/tailgate.
R Pull the handle on the boot lid/tailgate.
! The boot lid/tailgate swings upwards and
to the rear when opened. Therefore, make
sure that there is sufficient clearance
above and behind the boot lid/tailgate.
i Boot lid/tailgate opening dimensions
(Y page 407). Opening You can open the boot lid/tailgate automati-
cally with the key or the handle in the boot
lid/tailgate.
X Press and hold the Fbutton on the key
until the boot lid/tailgate opens.
or
X If the boot lid/tailgate is unlocked, pull the
handle of the boot lid/tailgate and release
it again immediately (Y page 92).
Closing Closing button and locking button (example: CLS
Coupé)
X To close: press closing button :in the
boot lid/tailgate.
CLS Coupé with boot lid remote closing
feature and KEYLESS-GO: you can simulta-
neously close the boot lid and lock the vehi-
cle. The KEYLESS-GO key must be in the rear
detection range of the vehicle.
X Press locking button ;in the boot lid.
If all the doors are closed, the vehicle locks.
CLS Shooting Brake: you can simultane-
ously close the tailgate and lock the vehicle.
The KEYLESS-GO key must be in the rear
detection range of the vehicle.
X Press locking button ;on the tailgate.
If all the doors are closed, the vehicle locks.
i If KEYLESS-GO detects a key in the boot/
luggage compartment, the boot lid/tail-
gate opens again after it is closed. Boot/luggage compartment
93Opening and closing Z

If KEYLESS-GO detects a second key out-
side the vehicle, the boot lid/tailgate
remains closed. Opening/closing automatically from
the inside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the boot lid or tail-
gate. Moreover, people, e.g. children, may be standing in the closing area or may enter the
closing area during the closing process. There
is a risk of injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R Press the Fbutton on the key.
R Press the remote operating switch on the
driver's door.
R Press the closing or locking button on the
boot lid/tailgate.
R Pull the handle on the boot lid/tailgate.
! The boot lid/tailgate swings upwards and
to the rear when opened. Therefore, make
sure that there is sufficient clearance
above and behind the boot lid/tailgate.
i Boot lid/tailgate opening dimensions
(Y page 407). Opening and closing X
To open: pull remote operating switch for
boot lid/tailgate :until the boot lid/tail-
gate opens.
X To close (CLS Coupé): press remote oper-
ating switch for boot lid :until the boot lid
is completely closed.
X To close (CLS Shooting Brake): turn the
key to position 1or 2in the ignition lock.
X Press remote operating switch for tail-
gate :until the tailgate is completely
closed.
You will hear a warning tone during the
closing process.
You can open and close the boot lid/tailgate
from the driver's seat when the vehicle is sta-
tionary and unlocked. Limiting the opening angle of the tail-
gate (CLS Shooting Brake)
Important safety notes !
Make sure there is sufficient clearance to
open the tailgate fully when setting the
opening angle. The tailgate could otherwise
be damaged. Ideally, set the opening angle outside.
Activating You can limit the opening angle of the tail-
gate. This is possible in the top half of its
opening range, up to approximately 20 cm
before the stop. 94
Boot/luggage compartmentOpening and closing

X
To open the tailgate: pull the handle on
the tailgate.
X To stop the opening procedure at the
desired position: press the closing button
(Y page 92) in the tailgate or pull the handle
on the outside of the tailgate again.
X To store the position: press and hold the
closing button in the tailgate until you hear a short tone.
The opening angle limiter is activated. The
tailgate then stops in the stored position
when opened.
Deactivating X
Press and hold the closing button
(Y page 92) in the tailgate until you hear
two short tones. Unlocking the boot (CLS Coupé)
! The boot lid swings upwards when
opened. Therefore, make sure that there is sufficient clearance above the boot lid.
If the boot cannot be unlocked with the key or
KEYLESS-GO, use the emergency key ele-
ment.
If you use the emergency key element to
unlock and open the boot lid, the anti-theft
alarm system will be triggered (Y page 78).
X Take the emergency key element out of the
key (Y page 85).
X Insert the emergency key element into the
boot lid lock as far as the stop. X
Turn the emergency key element anti-
clockwise from position 1as far as it will
go to position 2.
The boot is unlocked.
X Turn the emergency key element back to
position 1and remove it.
X Insert the emergency key element into the
key.
i When you lock the vehicle (Y
page 90),
the boot is also locked. Tailgate emergency release (CLS
Shooting Brake)
General notes !
The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
i Opening dimensions of the boot lid/tail-
gate (Y page 407).
If the tailgate can no longer be opened from
outside the vehicle, use the emergency
release on the inside of the tailgate.
Opening X
Remove luggage compartment cover
(Y page 307).
X Fold rear seat backrest forwards
(Y page 304).
X Take the emergency key element out of the
key (Y page 84). Boot/luggage compartment
95Opening and closing Z

With KEYLESS-GO:
X Release the sensor surface on the door
handle.
X Pull the door handle immediately and hold
it.
The side windows and the sliding sunroof or
the panorama sliding sunroof open.
General notes When you lock the vehicle, you can simulta-
neously:
R close the side windows
R close the sliding sunroof
Using the key X
Vehicles without KEYLESS-GO: point the
tip of the key at the door handle on the
driver's door.
X Vehicles with KEYLESS-GO: the key must
be in close proximity to the vehicle.
X Press and hold the &button until the
side windows and the sliding sunroof are
fully closed.
X Make sure that all the side windows and the
sliding sunroof are closed.
X To interrupt convenience closing:
release the &button.
Using KEYLESS-GO The KEYLESS-GO key must be outside the
vehicle. All the doors must be closed. X
Touch recessed sensor surface :on the
door handle until the side windows and the sliding sunroof are fully closed.
i Make sure you only touch recessed sen-
sor surface :.
X Make sure that all the side windows and the
sliding sunroof are closed.
X To interrupt convenience closing:
release recessed sensor surface :on the
door handle. Resetting the side windows
If a side window can no longer be closed fully, you must reset it.
X Close all doors.
X Turn the key to position 1or 2in the ignition
lock.
X Pull the corresponding switch on the door
control panel until the side window is com-
pletely closed. (Y page 96)
X Hold the switch for an additional second.
If the side window opens again slightly:
X Immediately pull the corresponding switch
on the door control panel until the side win-
dow is completely closed (Y page 96).
X Hold the switch for an additional second.
X If the corresponding side window remains
closed after the button has been released,
the side window has been reset correctly. If
this is not the case, repeat the steps aboveagain. 98
Side windowsOpening and closing

Adjusting the steering wheel electri-
cally :
To adjust the steering wheel height
; To adjust the steering wheel position
(fore-and-aft adjustment)
i Further related subjects:
R EASY-ENTRY/EXIT feature
(Y page 115)
R Storing settings (Y page 119)Steering wheel heating
Switching on/off X
Turn the key to position 2in the ignition
lock (Y page 159).
X To switch on/off: turn the lever in the
direction of arrow :or;.
Indicator lamp =lights up or goes out.
Vehicles without KEYLESS-GO: when you
remove the key from the ignition lock, the
steering wheel heating is switched off. Vehicles with KEYLESS-GO: when you switch
off the ignition and open the driver's door, the steering wheel heating is switched off.
i The steering wheel heating does not
switch off automatically. 114
Steering wheelSeats
, steering wheel and mirrors

Switching the rear window wiper on/
off Combination switch
:
è Switch
2 ô To wipe with washer fluid
3 ITo switch on intermittent wiping
4 0To switch off intermittent wiping
5 ô To wipe with washer fluid
X Turn the key to position 1or 2in the ignition
lock.
X Turn switch :on the combination switch
to the corresponding position.
When the rear window wiper is switched on,
the icon appears in the instrument cluster. Replacing the wiper blades
Important safety notes G
WARNING
If the windscreen wipers begin to move while
you are changing the wiper blades, you can be trapped by the wiper arm. There is a risk of
injury.
Always switch off the windscreen wipers and
ignition before changing the wiper blades.
! To avoid damaging the windscreen wiper
blades, make sure that you touch only the
wiper arm of the windscreen wiper.
! Never open the bonnet/tailgate if a wiper
arm is folded away from the windscreen/
rear window. Never fold a windscreen wiper arm without
a wiper blade back onto the windscreen/
rear window.
Hold the windscreen wiper arm firmly when
you change the wiper blade. If you release
the wiper arm without a wiper blade and it
falls onto the windscreen/rear window, the windscreen/rear window may be damaged
by the force of the impact.
Mercedes-Benz recommends that you have
the wiper blades changed at a qualified
specialist workshop.
Depending on the equipment level of your
vehicle, there are two variants of wiper blade which are fitted and removed in different
ways. Based on the diagrams, check which
wiper blade is fitted to your vehicle.
Replacing the wiper blades (version 1) Removing the wiper blades
X Remove the key from the ignition lock or
turn the key to position 0(KEYLESS-GO).
X Fold the wiper arm away from the wind-
screen.
X Set the wiper blade at right angles to the
wiper arm. X
Remove the wiper blade from the retaining
pin on the wiper arm in the direction of thearrow.
Fitting the wiper blades
X Push the new wiper blade onto the retain-
ing pin on the wiper arm in the opposite
direction to the arrow. 134
Windscreen wipersLights and windscreen wipers