MERCEDES-BENZ CLS COUPE 2018 Owners Manual

This service outlet will
then conta ctyou
within 24hours.
% Ifyo u select Call later afte rth e service mes‐
sage appears, the message is hidden and
re appears af ter a cer tain period of time.
Giving consent todata transfer for Me rcedes
me connect
Re quirements:
R A service call is active using the multimedia
sy stem (→ page 346) or theove rhead control
panel (→ page 346).
If th e breakdown and Mercedes me connect
Concier geservices are not activated on
Mercedes me, theDo you want to transmit vehi-
cle data and the vehicle's position to the
Mercedes-Benz Customer Centre in order to
improve the processing of your request? mes‐
sage appears. #
Select Yes.
The releva nt vehicle data is sent automati‐
call y.
More information on Mercedes me: http://
www.mercedes.me Tr
ansfer red data during a se rvice call Obser
vethe conditions of use for Mercedes me
connect and other services. These can be
obtained in the Mercedes me por tal: https://
me.secure.mercedes-benz.com
When you make a service call via Mercedes me
connect, data will be transmitted.
Depending on which service is activated, thefo l‐
lowing data is transmitte d when a call is made:
R Vehicle identification number
R Mercedes me cus tomer identification num‐
ber
R Reason forth e initiation of the call
R Language set in the multimedia sy stem
R Confirmation of the data pr otection prom pt
R Cur rent vehicle location
R Mileage and maintenance data
R Selected data about thest atus of theve hicle The
following data is transmitted if no service is
activated and the data pr otection prom pthas
been confirmed:
R Vehicle identification number
R Mercedes me cus tomer identification num‐
ber
R Reason forth e initiation of the call
R Language set in the multimedia sy stem
R Confirmation of the data pr otection prom pt
The following data is transmitted if the data pro‐
te ction prom pthas been rejected:
R Reason for initiating the call
R Rejection of the data pr otection prom pt Mercedes-Benz emer
gency call sy stem Information on
the Mercedes-Benz emer‐
ge ncy call sy stem
The Mercedes-Benz emer gency call sy stem only
functions in areas where mobile phone co verage
is available from there leva nt contract pa rtner.
Insu fficient network co verage from there leva nt 348
Multimedia sy stem

contract pa
rtner may result in an emer gency call
not being transmitted.
The ignition mu stbe switched on before an auto‐
matic emer gency call can be made.
% The Mercedes-Benz eme rgency call sy stem
is activated at thefa ctor y.
Overview of the Mercedes-Benz emer gency
call sy stem
The Mercedes-Benz emer gency call sy stem can
help todecisively reduce the time between an
accident and the ar riva l of emer gency services
at the site of the accident. It helps locate an
accident site in places that are dif ficult to
access.
The emer gency call can be made au tomatical ly
( → page 349) or manually (→ page 350). Only
make emer gency calls if you or others are in
need of rescue. Do not make an emer gency call
in theev ent of a breakdown or a similar situa‐
tion.
Displa ysinthe media displa y:
SOS READY : emergency call available SOS NOT READY:
the ignition is not on or there
is a malfunction with the emer gency call sy stem.
During an active emer gency call, Gappears
in the displa y.
Yo u can find more information on there gional
av ailability of the Mercedes-Benz emer gency call
sy stem at: http://www.mercedes-benz.com/
connect_ecall.
% If an emer gency call is una vailable due to a
te ch nical problem in theve hicle, a message
to this ef fect will appear on the multifunction
display of the instrument clus ter.
Tr iggering an automatic emer gency call
Re quirements:
R The ignition is switched on.
R The star ter battery is suf ficiently charge d.
If re stra int sy stems such as airbags or seat belt
te nsioners ha vebeen activated af ter an acci‐
dent, the Mercedes-Benz emer gency call sy stem
may automatically initiate an emer gency call. The emergency call has been made:
R
Avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R A messa gewith accident data is transmitted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz emergency call centre
can transmit theve hicle position data toone
of the public emer gency services call cen‐
tres.
R In cer tain situations data is also transmitted
in thevo ice channel tothe Mercedes-Benz
emer gency call centre.
This allo wsmeasu resfo rre scue, reco very or
to wing toa Mercedes-Benz Service Cent reto
be initiated quickl y.
The SOS button in theov erhead control panel
fl ashes until the emer gency call is finished.
It is not possible toimmediately end an auto‐
matic emer gency call.
If th e Mercedes-Benz emer gency call sy stem
cann otconnect tothe Mercedes-Benz emer‐
ge ncy call centre, the emer gency call is au tomat‐ Multimedia sy
stem 349

ically sent
tothe public emer gency services call
centre.
If no connection can be made tothe public
emer gency services, a cor responding message
appears inthe displa y. #
Dial the emer gency call number 11 2onyour
mobile phone.
If an eme rgency call has been initiated:
R Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice
connection is es tablished with the emer‐
ge ncy call centre service pr ovider.
R Onthe basis of the call, the service pr ovider
decides whe ther it is necessary tocall res‐
cue teams and/or the police tothe accident
site.
R If no vehicle occupant answers, an ambu‐
lance is sent totheve hicle immediately.
Tr iggering a manual emer gency call #
Press and hold the SOS button in theove r‐
head control panel for at least one second. The emer
gency call has been made:
R Avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice
connection is es tablished with the emer‐
ge ncy call centre service pr ovider.
R Onthe basis of the call, the service pr ovider
decides whe ther it is necessary tocall res‐
cue teams and/or the police tothe accident
site.
R A message with accident data is transmit ted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz emergency call centre
can transmit theve hicle position data toone
of the public emer gency services call cen‐
tres.
R In cer tain situations data is also transmitted
in thevo ice channel tothe Mercedes-Benz
emer gency call centre.
This allo wsmeasu resfo rre scue, reco very or
to wing toa Mercedes-Benz Service Cent reto
be initiated quickl y. If
th e Mercedes-Benz emer gency call sy stem
cann otconnect tothe Mercedes-Benz emer‐
ge ncy call centre, the emer gency call is au tomat‐
ically sent tothe public emer gency services call
centre.
If no connection can be made tothe public
emer gency services, a cor responding message
appears inthe media displa y. #
Dial the emer gency call number 11 2onyour
mobile phone.
Ending an unin tentional emer gency call #
Select ~onthe multifunction steering
wheel.
Data transfer of the Mercedes-Benz emer‐
ge ncy call sy stem
The following data is transmitte dto the
Mercedes-Benz emer gency call centre:
R theve hicle's GPS position data
R the last GPS position data on thero ute (a few
hundred metres before the incident)
R direction of tr avel
R vehicle identification number 350
Multimedia sy stem

R
theve hicle drive type
R the estimated number of people in theve hi‐
cle
R whe ther Mercedes me connect is available or
not
R whe ther the emer gency call was initiated
manually or automatically
R the time of the accident
R the language setting on the multimedia sys‐
tem
Fo r accident clarification purposes, thefo llowing
measures can be take n up toan hour af terthe
emer gency call has been initia ted:
R the cur rent vehicle position can be called up
R avo ice connection totheve hicle occupants
can be es tablished
% ForRu ssia: various functions, e.g. receiving
traf fic information, cannot be used for up to
two hou rsafte r sending an emergency call. Fu
nction of the emer gency call sy stem self-
diagnosis (Russia)
Yo ur car verifies the operability of the emer‐
ge ncy call sy stem each time the ignition is ON.
In case of sy stem failure, you will be informed
with text messa geon the instrument clus ter and
with red indicator SOS NOT READY onthe media
displa y.
Please, make sure, that during 3- 10seconds
af te r switching ignition ON there d indicator
SOS NOT READY inthe upper right corner of the
media display is switched OFF, this means the
emer gency call sy stem passed diagnostics suc‐
cessfully. If necessar y,switch ON the media dis‐
pla y,if it was switched OFF before.
St arting/ending ERA-GLONASS test mode
(Russia)
Re quirements:
R The star ter battery is suf ficiently charge d.
R The ignition is switched on.
R The vehicle has been stationary for at least
one minute. #
Tostart thete st mode: press and hold the
~ button on the multifunction steering
wheel for at least five seconds.
The test mode is star ted and automatically
ends af terth e language test has been per‐
fo rm ed. #
Toend thete st mode manuall y:switch off
th e ignition.
The test mode is ended. Online and Internet functions
Internet connection
Information on connecting
tothe Internet &
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. Multimedia sy
stem 351

#
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem. &
WARNING Risk of di stra ction from oper‐
ating mobile communication equipment
while theve hicle is in motion
If yo u operate mobile communication equip‐
ment when driving, you will be distracted
from the tra ffic situation. This could also
cause youto lose control of theve hicle. #
Only operate this equipment when the
ve hicle is stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when operating mobile communication equipment in
th eve hicle.
Depending on theve hicle's equipment, you can
es tablish an Internet connection in thefo llowing
wa ys:
R Vehicles with a communication module:
Internet use including Mercedes me connect
services and data roaming (→ page 352).
R Vehicles without a communication mod‐
ule:
- viaWi-Fi wi tha data-enabled mobile
phone (→ page 352)
- via Blue tooth®
with a data-enabled
mobile phone (→ page 353)
The In tern et functions can only be used toa limi‐
te d deg ree whilst driving.
Fu nction of the communication module
On vehicles with a built-in communication mod‐
ule, the Internet connection is es tablished via an
integ rated SIM card. To
use In tern et access via the communication
module thefo llowing conditions must be me t:
R The vehicle is equipped with a permanently
ins talled communication module.
R Mercedes me connect is active and ready for
operation.
R Mercedes me connect is activated for Inter‐
net access.
R Data volume via Mercedes me connect is
av ailable.
If th e data volume limit is reached, theav ailabil‐
ity of Mercedes me connect services is limited.
The data volume must be pur chased via
Mercedes me connect. Con tact a Mercedes-
Benz service centre tofind out wh ether it is pos‐
sible topur chase data volume in your count ry.
Setting up an Internet connection via Wi-Fi
Requ irements:
R theWi -Fi function is acti vated on the multi‐
media sy stem (→ page 292). 352
Multimedia sy stem

R
theWi -Fi function is acti vated on theex tern al
device (see the manufacturer's operating
instructions).
R Internet access via Wi-Fi is acti vated (see the
manufacturer's operating instructions).
The Internet connection via Wi-Fi is restricted or
does not function if:
R the mobile phone is switched off
R mobile data use is deactivated on the mobile
phone
R theWi -Fi function is deacti vated on the multi‐
media sy stem
R theWi -Fi function is deacti vated on theex ter‐
nal device
R Internet access via Wi-Fi is deacti vated on
th eex tern al device
Multimedia sy stem:
, System .
ö Connectivity .
Inter-
net settings .
Search for Wi-Fi networks #
Select the networ k. #
Log in totheWi -Fi network (→ page 292). Setting up an Internet connection via Blue‐
to
oth ®
Requ irements:
R A mobile phone is connec tedto the multime‐
dia sy stem via Blue tooth®
(→ page 330).
To connect via Blu etoo th®
,th e mobile phone
supports one of thefo llowing Blue tooth®
pro‐
fi les:
R DUN (Dial- UpNet working)
R PAN (Personal AreaNet work)
The Internet connection via Blue tooth®
is restric‐
te d or does not function if:
R the mobile phone is switched off
R the mobile phone network co verage is insuf‐
fi cient
R mobile da tause is deactivated on the mobile
phone
R the Blue tooth®
function on the multimedia
sy stem is switched off and the mobile phone
is to be connec ted via Blue tooth® R
the Blue tooth®
function is switched off on
th e mobile phone and the mobile phone is to
be connec ted via Blue tooth®
R neither the mobile phone network nor the
mobile phone allow simultaneous use of a
te lephone and an In tern et connection
R the mobile phone has not been enabled for
Internet access via Blue tooth®
If a mobile phone is connected tothe multimedia
sy stem forth efirs t time via Blu etoo th®
,yo u will
be assis tedth ro ugh the process of setting up an
Internet connection.
The Internet connection can also be confi gured
manually.
Fu rther information can be obtained at http://
www.mercedes-benz.com/connect or from a
Mercedes-Benz service centre. Multimedia sy
stem 353

Multimedia sy
stem:
, System .
ö Connectivity .
Inter-
net settings
Blue tooth ®
connection via PAN#
Select the mobile phone.
The Internet connection is es tablished.
Switching the Blu etoo th®
pr ofile
Re quirements:
R The mobile phone supports the DUN and
PA N Blue tooth®
profiles.
Multimedia sy stem:
, System .
ö Connectivity .
Inter-
net settings #
Toswitch from DUN toPAN: select the
mobile phone. #
Select ¥. #
Select Change configuration. #
Activate OAutomatic configuration.
The Internet connection is au tomatical lycon‐
fi gured using thePA N Blue tooth®
profile. #
Toswitch from PANto DUN: select the
mobile phone. #
Select ¥. #
Select Change configuration. #
Deactivate ªAutomatic configuration. #
Select Configure settings using COMAND . #
Configuri ngthe Internet connection using
preset or manual access data (→ page 353).
Editing access data
Re quirements:
R The mobile phone supports the Blue tooth®
DUN profile.
Multimedia sy stem:
, System .
ö Connectivity .
Inter-
net settings #
Highlight the mobile phone. #
Select ¥. #
Select Change configuration . #
For mobile phones with PAN and DUN:
select Configure settings using COMAND. #
Configure the Internet connection using pre‐
set or manual access data (→ page 353).
Cancelling Internet access permission for a
mobile phone
Multimedia sy stem:
, System .
ö Connectivity .
Inter-
net settings #
Highlight the mobile phone. #
Select ¥. #
Select Delete configuration. #
Select Yes.
Displaying mobile phone details
Multimedia sy stem:
, System .
ö Connectivity .
Inter-
net settings #
Highlight the mobile phone. #
Select ¥. #
Select Details. 354
Multimedia sy stem

Establishing an Internet connection
Multimedia sy
stem:
, Connect #
Forex ample, select zBrowser .
% The multimedia sy stem usually es tablishes
th e Internet connection automaticall y.Ifthe
multimedia sy stem is not connected tothe
Internet, the Internet connection is es tab‐
lished when an Internet application is used.
% The availability of web br ows ers is count ry-
dependent. Connection
status Connection
status overview 1
Display of existing connection and there cep‐
tion field stre ngth of the connected Blue‐
tooth ®
device
Displaying the connection status
Multimedia sy stem:
, System .
ö Connectivity #
Select Internet status .
% When connected via Wi-Fi or a Blu etoo th®
device, the appr oximate data volume trans‐
mit ted is displa yed. The exact values can be re
qu ested from your mobile phone network
pr ov ider.
% Inthe case of a connection via the communi‐
cation module thefo llowing status informa‐
tion is shown:
R Type of network
R Status online/of fline Mercedes-Benz Apps
Calling up Mercedes-Benz Apps
Re
quirements:
R The registration forth e use of Mercedes-
Benz Apps has been comple ted.
R The general term s and conditions ha vebeen
con firm ed.
Multimedia sy stem:
, Connect .
Ú Mercedes-Benz Apps #
Select an app.
% The available features are countr y-depend‐
ent.
Licence fees may be applicable. Multimedia sy
stem 355

Operating Mercedes-Benz Apps using
voice
control
Re quirements:
R The registration forth e use of Mercedes-
Benz Apps has been comple ted.
R The general term s and conditions ha vebeen
con firm ed.
The o symbol indicates that a Mercedes-
Benz app can be used via voice control. #
Select a Mercedes-Benz app.
The app menu is displa yed. #
Touse voice control: selectoLan-
guage. #
Say thequ estion or command.
% Voice control is not available in all countries
and languages. We
b br owser Calling up a
web page &
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem. Multimedia sy
stem:
, Con-
nect .
z Browser .
z Enter URL #
Ente r aweb address.
% The function is count ry-dependent. #
Tofinish the entry and call up thewe b‐
site: select ¬.
Showing/hiding thewe b br ows er menu
If yo u call up a website byselecting a link, for
ex ample, thewe b br ows er menu is hidden. #
Toshow/hide: pressthe% button.
% The web br ows er supports video playbac k.
% Nowebsites or videos are displa yed while
th eve hicle is in motion. 356
Multimedia sy stem

We
b br owser overview 1
URL ent ry
2 Bookma rks
3 Web page, back
4 Web page, forw ards
5 Options
6 Closes the br ows er Calling up
web br owser options
Multimedia sy stem:
, Con-
nect .
z Browser .
Z Options
The following functions are available:
R Refresh page /Cancel
R Zoom
R Browser settings
R Delete browser data #
Select an option. #
Make the desired changes tothe settings.
Calling up thewe b br owser settings
Multimedia sy stem:
, Con-
nect .
z Browser .
Z Options .
Bro
wser settings
The following functions are available:
R Block popups
R Enable Javascript
R Enable cookies #
Activate Oor deacti vate ª the function.
Deleting br owser data
Multimedia sy stem:
, Con-
nect .
z Browser .
Z Options .
Del
ete browser data
The following options are available:
R All
R Cache
R Cookies
R Entered URLs
R Form data #
Select an option. #
Select Yes.
Managing bookmar ks
Multimedia sy stem:
, Con-
nect .
z Browser .
ß Bookmarks
Selecting a bookmark #
Select an entry. Multimedia sy
stem 357