service MERCEDES-BENZ E-Class 2004 W211 Comand Manual

ContentsSatellite radio*. . . . . . . . . . . . . . . . . . 61
General information . . . . . . . . . . . . . . . 62
Introduction to Satellite radio . . . . . 62
Satellite radio operation . . . . . . . . . . . . 63
Calling up the SAT main menu . . . . 63
Soft key functions . . . . . . . . . . . . . . 64
Selecting a station . . . . . . . . . . . . . 64
Obtaining additional text
information . . . . . . . . . . . . . . . . . . . 67
Storing stations . . . . . . . . . . . . . . . 67
Calling the Sirius Service Center . . 68Telephone*. . . . . . . . . . . . . . . . . . . . . 69
Important notes . . . . . . . . . . . . . . . . . . 70
Telephone operation. . . . . . . . . . . . . . . 73
Switching the phone ON/OFF . . . . 73
911 emergency calls. . . . . . . . . . . . 74
Entering the PIN (only GSM) . . . . . 75
Entering the unlock code . . . . . . . . 76
Switching to telephone mode . . . . 76
Telephone main menu . . . . . . . . . . 77
Selectable soft keys and options . . 78
Incoming call. . . . . . . . . . . . . . . . . . 78Outgoing call / entering a phone
number . . . . . . . . . . . . . . . . . . . . . . 79
Accepted and missed calls . . . . . . . 80
Active call . . . . . . . . . . . . . . . . . . . . 83
Phone book . . . . . . . . . . . . . . . . . . . . . 85
Opening the phone book. . . . . . . . . 85
Selecting a phone book entry and
establishing the connection . . . . . . 86
Deleting a phone book entry . . . . . 87
Adding a new phone book entry . . 87
SMS (Mail) . . . . . . . . . . . . . . . . . . . . . . 89
SMS inbox . . . . . . . . . . . . . . . . . . . . 89
Reading a message . . . . . . . . . . . . . 90
Deleting a message . . . . . . . . . . . . 91
Exiting from the SMS menu . . . . . . 91
Navigation*. . . . . . . . . . . . . . . . . . . . . 93
Important notes . . . . . . . . . . . . . . . . . . 94
Navigation DVD. . . . . . . . . . . . . . . . 95
Loading/ejecting the DVD . . . . . . . 95
Route guidance after vehicle
transport . . . . . . . . . . . . . . . . . . . . 96
Determination of location after
vehicle transport . . . . . . . . . . . . . . . 96Trip interruption during route
guidance . . . . . . . . . . . . . . . . . . . . 97
Selection lists . . . . . . . . . . . . . . . . . 97
Navigation main menu . . . . . . . . . . . . . 98
Calling up the Navigation main
menu . . . . . . . . . . . . . . . . . . . . . . . . 98
Avoiding certain road types . . . . . . 99
Adjusting the acoustics for
navigation announcements . . . . . . . 99
Saving current location . . . . . . . . . 101
Destination entry . . . . . . . . . . . . . . . . 102
Entering a destination . . . . . . . . . . 102
Enter Destination menu . . . . . . . . 103
Narrowing of the destination . . . . 104
Selecting the region . . . . . . . . . . . 105
Entering a city . . . . . . . . . . . . . . . . 105
Continuing destination entry
after selecting city . . . . . . . . . . . . 107
Entering a city center . . . . . . . . . . 108
Entering a street in the
destination city . . . . . . . . . . . . . . . 109
Continuing destination entry
after selecting street . . . . . . . . . . . 111
Entering an intersection . . . . . . . . 112
Entering a house number . . . . . . . 113
Destination input using the map . . 114

Contents
Route guidance . . . . . . . . . . . . . . . . . 116
Starting route guidance . . . . . . . . 116
Route calculation . . . . . . . . . . . . . 116
Route re-calculation . . . . . . . . . . . 116
Voice instructions . . . . . . . . . . . . . 117
Navigation displays. . . . . . . . . . . . 117
Destination reached . . . . . . . . . . . 120
Cancelling route guidance . . . . . . 120
During route guidance . . . . . . . . . . . . 121
Showing soft key displays . . . . . . 121
Info menu . . . . . . . . . . . . . . . . . . . 121
Displaying the route on the map . 122
Displaying the route list . . . . . . . . 123
Detour function . . . . . . . . . . . . . . 123
Stop-over . . . . . . . . . . . . . . . . . . . 125
Storing the current location . . . . . 127
Defining route guidance displays . 127
Setting symbol displays . . . . . . . . 128
Setting map orientation . . . . . . . . 129
Switching GPS position display
ON/OFF . . . . . . . . . . . . . . . . . . . . 130
Automatic map toggling . . . . . . . . 130
Scales for full-screen and
split-screen map display . . . . . . . . 131Last destinations and destination
memory . . . . . . . . . . . . . . . . . . . . . . . 132
Last destinations memory . . . . . . 132
Destination memory . . . . . . . . . . . 133
POIs (Points of Interest) . . . . . . . . . . . 136
Entering POIs . . . . . . . . . . . . . . . . 136
Selecting POI in the local area
of the current location . . . . . . . . . 137
Selecting POI for a selected city. . 138
Selecting POI for a long-distance
destination . . . . . . . . . . . . . . . . . . 138
Selecting a POI using the map . . . 140
Service . . . . . . . . . . . . . . . . . . . . . . . 141
Data entry . . . . . . . . . . . . . . . . . . . . . 142
Entry via Selection menu . . . . . . . 142
Entry via 12 button keypad. . . . . . 143
Tele Aid* . . . . . . . . . . . . . . . . . . . . . . 145
Emergency call system . . . . . . . . . 145
Roadside Assistance. . . . . . . . . . . 145
Information . . . . . . . . . . . . . . . . . . 146
System . . . . . . . . . . . . . . . . . . . . . . . 147
System settings . . . . . . . . . . . . . . . . . 148
Calling up the System menu . . . . . 148
Selectable soft keys . . . . . . . . . . . 148
Setting the date/time . . . . . . . . . . 148
Setting the language . . . . . . . . . . . 150
Switching confirmation beeps and
acoustic signals ON/OFF . . . . . . . 151
Display settings . . . . . . . . . . . . . . 151
Voice control settings . . . . . . . . . . 152
Reset function. . . . . . . . . . . . . . . . 155Glossary . . . . . . . . . . . . . . . . . . . . . . 157Index . . . . . . . . . . . . . . . . . . . . . . . . . 159

7
Where to find itIntroduction

Where to find itThis Operator's Manual is designed to pro-
vide support for you, the COMAND opera-
tor. Each chapter has its own guide color to
provide fast access to information.At a glance
Here you will find an overview of all
COMAND control elements and system
components. If you are operating CO-
MAND for the first time, or if you have rent-
ed or borrowed the vehicle, this is the
chapter you should read first. Audio
Here you will find all the information on
how to use the audio system and its radio
and CD components.
Satellite radio*
This chapter contains all information relat-
ed to the satellite radio system.Telephone*
Here you can learn in detail about the
many functions of the telephone, SMS,
how to initiate an emergency call and use
service numbers. Navigation*
This chapter provides detailed information
covering the following topics:
Destination entry

Route selection and calculation

Route guidance

Destination memory
Service
This chapter contains information con-
cerning 
Data entry

Tele Aid*
System
This chapter provides information on how
to adjust COMAND system settings.Directories
The glossary explains the most important
technical terms.
The table of contents and index directory
will help you quickly locate the information
you need.

9 Introduction
Operating safety

Operating safety
Warning
G
Any alterations made to electronic compo-
nents and the software can cause malfunc-
tions.
The radio, amplifier, satellite radio*,
CD changer*, navigation module*, tele-
phone* and voice control system* are inter-
connected. Therefore, when one of the
components is not operational or has not
been removed/ replaced properly, the func-
tion of other components may be impaired.
This condition might seriously impair the
operating safety of your vehicle.
We recommend that you have any service
work on electronic components carried out
by an authorized Mercedes-Benz Center.
Warning
G
In order to avoid distraction which could
lead to an accident, the driver should enter
system settings with the vehicle at a stand-
still and operate the system only when road,
weather and traffic conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximate-
ly 14 m) every second.
COMAND supplies you with information to
help you select your route more easily and
guide you conveniently and safely to your
destination. For safety reasons, we encour-
age the driver to stop the vehicle in a safe
place before answering or placing a call, or
consulting the COMAND screen to read nav-
igational maps, instructions, or downloaded
information.
Warning
G
While the navigation system provides direc-
tional assistance, the driver must remain
focused on safe driving behavior, including
attention to traffic and street signs, and
should utilize the system's audio cues while
driving.
The navigation system does not supply any
information on stop signs, yield signs, traffic
regulations or traffic safety rules. This al-
ways remains your personal responsibility
when you drive. DVD maps do not cover all
areas nor all routes within an area.

25 At a glance
Menu system

Menu system
The menu system allows for easy opera-
tion of COMAND.
Each of the following main functions has a
main menu: 
Audio
(Radio, Single CD, CD changer* and
AUX mode)

Satellite radio*

Navigation*

Telephone*

Service
Opening main menus

Audio (
page 34):
Press
.

Satellite radio* (
page 61):
Press .

Navigation* (
page 98):
Press .

Telephone* (
page 77):
Press .

Service (
page 141):
Press .
Menu display
A display can be composed of 3 sections.
Example: Radio main menu
1Soft key sections
2Main area
3Status barThe functions currently assigned to the
soft keys are displayed in the soft key sec-
tions 1.
Messages or settings are displayed in the
main area 2.
The settings can be changed by operating
controls accordingly.
The status bar 3 is divided into three ar-
eas.
Left side:
The selected operating mode is given. In
this example: Radio
iA maximum of five soft keys may be
displayed on each side of the main area
2.

42 AudioSingle CD operation

Only touch the CD on the sides.

Avoid touching the CD surface with
your fingers.

Clean the CD with a dry, lint-free cloth.
Wipe the CD a straight line from the
center. Never wipe the CD in a circular
motion.

Do not use rubbing alcohol or solvents
to clean CDs.

Do not expose the CDs to heat or direct
sunlight.

Do not write or put stickers on CDs

The system may not be able to play au-
dio CDs with copy protection.
General informationWarning
G
In order to avoid distraction which could
lead to an accident, the driver should insert
CDs with the vehicle at a standstill and
operate the audio system only when road,
weather and traffic conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximate-
ly 14 m) every second.
Warning
G
The CD drive is a Class 1 laser product.
There is a danger of invisible laser radiation
when you open or damage the cover.
Do not remove the cover. The CD drive does
not contain any parts serviceable by the us-
er. For safety reasons, have any necessary
service work performed by qualified person-
nel.
Tips on caring for your CDs

48 AudioCD changer* operation

Only touch the CD on the sides.

Avoid touching the CD surface with
your fingers.

Clean the CD with a dry, lint-free cloth.
Wipe the CD a straight line from the
center. Never wipe the CD in a circular
motion.

Do not use rubbing alcohol or solvents
to clean CDs.

Do not expose the CDs to heat or direct
sunlight.

Do not write or put stickers on CDs

The system may not be able to play au-
dio CDs with copy protection.
General informationWarning
G
In order to avoid distraction which could
lead to an accident, the driver should insert
CDs with the vehicle at a standstill and
operate the audio system only when road,
weather and traffic conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximate-
ly 14 m) every second.
Warning
G
The CD changer* is a Class 1 laser product.
There is a danger of invisible laser radiation
when you open or damage the cover.
Do not remove the cover. The CD changer*
does not contain any parts serviceable by
the user. For safety reasons, have any nec-
essary service work performed by qualified
personnel.
Tips on caring for your CDs

62 Satellite radio*General informationSirius Satellite Radio provides 100 chan-
nels, so called streams, of digital-quality
radio, among others music, sports, news,
and entertainment free of commercials.
Sirius Satellite Radio uses a fleet of high-
power satellites to broadcast 24 hours per
day coast-to-coast.
This diverse, satellite-delivered program-
ming is available for a monthly subscrip-
tion fee.
For more information, call the Sirius Ser-
vice Center, (
page 68) or contact
www.siriusradio.com
Program categories
The channels are categorized. Categories
allow you to tune to stations broadcasting
a certain type of program (category mode)
(
page 65).Category selection ALL contains the sta-
tion list of all receivable channels (channel
mode) (
page 65).
Introduction to Satellite radio
iAdditional optional satellite radio
equipment and a subscription to satel-
lite radio service provider are required
for the satellite radio operation de-
scribed in this chapter.
Feature description is based on prelim-
inary information available at time of
printing. At time of printing, no date for
the availability of optional equipment
required for satellite radio operation
had been set.
Contact your authorized Mercedes-
Benz Center for details and availability
for your vehicle.
iNote that categories and channels
shown in illustrations are dependent on
programming content delivered by the
service provider. Programming content
is subject to change. Therefore, chan-
nel and categories shown in illustra-
tions and descriptions contained in this
manual may differ from the channels
and categories delivered by the service
provider.
Satellite radio service may be unavail-
able or interrupted from time to time
for a variety of reasons, such as envi-
ronmental or topographic conditions
and other things we can't control. Ser-
vice might also not be available in cer-
tain places (e.g., in tunnels, parking
garages, or within or next to buildings)
or near other technologies.

63 Satellite radio*
Satellite radio operation

Satellite radio operation

Press.
Prior to activation of the Satellite radio
service (
page 63),
After Satellite radio service was acti-
vated (
page 63).
Prior to activation of the Satellite radio
service:
The telephone number of the Sirius Service
Center and the twelve-digit electronic seri-
al number (ESN) of the particular receiver
are displayed.
This information is required to call the Siri-
us Service Center for an activation re-
quest.After activation of the Satellite radio
service:
The SAT main menu appears.
The radio station selected last is audible,
provided it can be received.Station information is displayed on the
main screen and in the center of the status
bar.
In this example:

ROCK = selected category (
page 65)

Vault = name of the selected station
Calling up the SAT main menu iCredit card information is also required
for your application.
The activation process takes approxi-
mately 5 to 10 minutes after calling the
Sirius Service Center.
iThe system will tune to a default sta-
tion if no station had been selected
previously.

64 Satellite radio*Satellite radio operationStatus bar
SAT (on the left) = the selected system

SAT5 = location in the program
memory, if the current channel is pre-
stored

Ch16 = number of the current channel
Possible Softkeys

Presets
shows channels pre-stored in the pro-
gram memory (up to 10 channels). You
can store stations (
page 67) and re-
quest stored stations (page 64).

Info
shows additional text information relat-
ed to the current channel.

Scan
is used to start and stop the scan
search (
page 67).

Service
displays a screen showing the tele-
phone number of the Sirius Service
Center and electronic serial number
(ESN) of the particular receiver.

You can also adjust the following:
Bass and treble (
page 30)

Fader and balance (
page 29)

Sound functions (
page 31)

Volume (not on soft keys)
(page 28)
The following options are available:

Tuning via station presets (
page 64)

Tuning via manual channel input
(page 65)

Tuning via the program category list
(page 65)

Tuning a station within the selected
category (
page 66)

Tuning via scan search (
page 67)
Tuning via station presets
Ten Satellite radio station presets are
available.
You can access the presets via number
keys or via the Presets menu.
Accessing via number keys

Press one of the number keys

- .
The system will tune to the station
stored under this number.
Soft key functions
Selecting a station
iThe Presets memory is empty at first-
time activation of the system.