service MERCEDES-BENZ E-Class 2004 W211 Comand Manual

68 Satellite radio*Satellite radio operationStoring via Presets menu 
Press the Presets soft key.
The Preset list appears.

Use or  to select a preset loca-
tion.

Press for more than 2 seconds.
The currently selected station is stored
in the corresponding preset location.Resetting Presets menu

Press the Presets soft key.
All channels in the Preset list are delet-
ed.

Press the Service soft key.
The telephone number of the Sirius
Service Center and the twelve-digit
electronic serial number (ESN) of the
particular receiver appear.It may be necessary to call the Sirius Ser-
vice Center.

if you want to cancel the subscription
or to re-subscribe at a later date,

if you forget to pay the bill, or

if you sell the car to another person.
Calling the Sirius Service Center

74 Telephone*Telephone operationThe 911 emergency call will also function if
the telephone is locked.
Placing an emergency call
An emergency call can be placed using the
cell phone or the COMAND control unit.Using the cell phone
(
Telephone Operation Guide).
Using the COMAND control unit during
PIN or unlock code entry

Press the 911 soft key.
The system opens an inquiry menu
prompting you if you want to dial a
911 call.

If necessary, press  to select Yes.

Press  to confirm Yes if you want to
place the 911 emergency call.
The emergency call will be placed.

Wait until the emergency call center
answers, then describe the emergency.
If you do not want to place the emergency
call:

Press  to select No when the inquiry
menu appears.

Press  to confirm No.
Using the COMAND control unit after
PIN and unlock code entry

Press repeatedly until the Tele-
phone main menu appears.
911 emergency callsWarning
G
The “911” emergency call system is a
public service. Using it without due
cause is a criminal offense.iThe following conditions must be met
for a “911” emergency call:
telephone switched ON

available cell phone network
If you cannot make an emergeny call,
you will have to initiate rescue mea-
sures yourself.

75 Telephone*
Telephone operation
In succession, press the number keys ,

and
.
Press.
The telephone establishes the connec-
tion, the ringing tone is audible.

Wait until the emergency call center
answers, then describe the emergency.
The PIN protects the telephone against un-
authorized use. Your PIN is found in the
telephone service provider's documenta-
tion.Commit your PIN to memory.
Most telephone functions are not available
before entering the PIN.

Press the corresponding number key

-  for each digit.
In case of erroneous entry, delete the
last or more digits:
Press the Delete soft key as often
as required.

Once all digits have been entered,
press the OK soft key.
If the input is correct, the telephone
will log itself into the network.
Upon being logged-in, the telephone
service provider's name is displayed in
the status bar.
If the input is incorrect, message
Wrong PIN number will appear briefly.
Re-enter the PIN.
Entering the PIN (only GSM) iIf a GSM cell phone is used, a PIN may
also have to be entered.
The PIN may be entered on the mobile
phone itself (
Telephone Operation
Guide).
iThe telephone cannot be used before it
is logged- in.


94 Navigation*Important notesWarning
G
For safety reasons, you should only enter a
destination when the vehicle is stationary.
When the vehicle is in motion, a passenger
should enter the destination. Study manual
and select route before driving.
Do not watch display screen or operate but-
tons while the vehicle is in motion - let voice
instructions guide you. Stop at a safe loca-
tion before using buttons or making correc-
tions.
Traffic regulations always have priority over
any route recommendations given.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximate-
ly 14 m) every second.
The route calculated by COMAND is a rec-
ommendation on how to best reach your se-
lected destination.
During route guidance, you will not receive
any information on
Traffic lights

Stop and yield signs

Parking or stopping zones

One-way streets

Narrow bridges

Similar traffic regulation data
You should therefore always strictly observe
traffic regulations while driving. Drive care-
fully and always obey traffic laws and road
signs even if they contradict COMAND in-
structions.
Warning
G
The Navigation DVD module contains a
Class 1 laser product. There is a danger of
invisible laser radiation if the cover is
opened or damaged.
Do not remove the cover. The Navigation
DVD module does not contain any parts
which can be serviced by the user. For safe-
ty reasons, have any service work which
may be necessary performed only by quali-
fied personnel.

141
Data entry
Tele Aid*Service

142 ServiceData entryFor various occasions, data such as names
or telephone numbers can be entered.
Examples:
New phone book entry

New destination memory entry
The following entry methods can be used:

Using a Selection menu
(page 142), or

using the 12 button keypad
(page 143).
The Selection menu is displayed automati-
cally when pressing the corresponding key
in a menu that allows this method of data
entry. The following might be displayed, for
example, if you establish a new entry in the
phone book.Switching characters
Upper and lower case characters, accent-
ed characters, special characters and
numbers can be entered.
To select lower or upper case, or to select
special characters, use the following shift
fields on the display:
= upper case
= lower case
= special characters

Use and  or to select one
of the shift fields.

Press.
Entering characters

Use, , , or  to select the
character to be entered.

Press.
The character is entered.
Entry via Selection menu
ABCabc...
iSymbol “ ” represents a space.

143 Service
Data entry
Moving the cursor to any position in a
text
Press the Keypad soft key:
The mode is changed to text.

Press or :
The cursor moves to the left or to the
right in the text.

Press the Keypad soft key:
The mode is now reversed from text
mode to keypad mode.
Deleting characters

Move the cursor behind the character
to be deleted (
page 144).

Press the Delete soft key.
The character to the left of the input
cursor is deleted.Inserting characters

Move the cursor to the desired posi-
tion.

Enter the character to be inserted as
described under “Entering characters”
(page 142).
Exiting the Selection menu

Press the Back soft key,
or

Use and  or  to select the
field .

Press.
In both cases the system accepts the
data entered.Upper and lower case characters, accent-
ed characters, special characters, and
numbers can be entered.
Entering characters

Use the or
-  keys to enter
a character.
A key must be pressed once or several
times in quick succession:
ok
Entry via 12 button keypadi Example: key:
1 depression = J
2 depressions = K
3 depressions = L
4 depressions = 5


144 ServiceData entry
After pressing the first time, the char-
acter display appears.
You can see which characters can be
entered when using the keys.
Each additional depression moves you
to the next character.

If necessary, press$.
This switches between upper and lower
case characters.

Wait until the character display disap-
pears,
or

Press.
The character is entered.Moving the cursor to any position in the
text

Press the Keypad soft key:
The mode changes to text.

Press or :
The cursor is moved to the left or to the
right in the text.

Press the Keypad soft key again:
The mode now reverses from text
mode to keypad mode.
Deleting characters

Move the cursor behind the character
to be deleted (
page 144).
The characters to the left of the input
cursor are deleted.Inserting characters

Move the cursor to the desired posi-
tion.

Enter the character to be inserted as
described under “Entering characters”
(page 143).
Exiting the Selection menu

Press the Back soft key.
or

Use and  or  to select the
field .

Press.
In both cases, the system accepts the
data entered.
iUse to enter a space “ ”.
ok

145 Service
Tele Aid*

Tele Aid*
Tele Aid* incorporates the following func-
tions:
Emergency call system

Roadside Assistance

Information
For certain emergency situations, the sys-
tem automatically triggers an emergency
call. An emergency call can also be trig-
gered manually. Refer to your vehicle Op-
erator's Manual for additional information.
If the system initiates an emergency call,
Connecting appears on the display.
During the emergency call Call Connect-
ed appears on the display. No operation
from COMAND is possible.Mercedes-Benz Roadside Assistance will
assist if technical problems with your vehi-
cle are experienced.
Roadside Assistance can be requested
manually. Refer to your vehicle Operator's
Manual for additional information.
Upon request of Roadside Assistance the
system initiates the call to the Mercedes-
Benz Response Center.
Connecting appears on the display.
If the connection is made, the message
Call Connected appears on the display.
Even after termination of the connection,
the service may remain active for up to an-
other 5 minutes in order to transmit any re-
quired data. During this time, phone calls
cannot be made, nor can SMS messages
be received.During activation of a roadside assistance
call, it is not possible to switch to another
application.
The transmitted data can contain, e.g., text
messages or address details of a
Mercedes-Benz Center.
Text messages

Press after you have read the mes-
sage.
The message disappears.
Route guidance
You are prompted to confirm if route guid-
ance to the address is to be started.

Use to select the Yes menu item
and confirm with .
The system starts the route calcula-
tion, and subsequently the route guid-
ance to the defined address
(page 116).
Emergency call system
Roadside Assistance

146 ServiceTele Aid*Terminating the connection
On the COMAND control unit: 
Press.
On the multifunction steering wheel:

Presst
.
COMAND reverts to the system last ac-
tive before Tele Aid* was activated.
A call to the Mercedes-Benz Response
Center will be initiated. Information re-
garding the operation of your vehicle, the
nearest authorized Mercedes-Benz Center
or Mercedes-Benz USA products and ser-
vices is available to you. Refer to your vehi-
cle Operator's Manual for additional
information. When a call to the Mercedes-Benz Re-
sponse Center is initiated, Connecting ap-
pears on the display.
When the connection is made, the mes-
sage Call Connected appears on the dis-
play.
Even after the connection has been termi-
nated, the service will remain active for 5
minutes in order to transmit any required
data. During this time, phone calls can not
be made, nor can SMS messages be re-
ceived.
The transmitted data can contain, e.g., text
messages or address details of a Mer-
cedes-Benz Center.Text messages

Press after you have read the mes-
sage.
The message disappears.
Route guidance
You are prompted to confirm if route guid-
ance to the address is to be started.

Use to select the Yes menu item
and confirm with .
The system starts the route calcula-
tion, and subsequently the route guid-
ance to the defined address
(page 116).
Information