maintenance MERCEDES-BENZ E CLASS 2019 User Guide

Rfrequent operation in mountainousterrain oron poorroad surfaces
Rwhenthe engine is often leftidlingfor longperiods
Roperation in particularly dusty conditionsand/or if air-recirculation mode is frequentlyused
Inthese or similar operating conditions, havetheinterior airfilter, engine air cleaner, engine oiland oilfilteretc.changed more frequently. Thetires must bechecked more frequently ifthevehicle is operated under increased loads.Fur‐ther information can be obtained at aqualifiedspecialistworkshop.
Battery disconnection periods
The ASSYST PLUS service interval displaycan only calculatethe service due datewhenthe batteryis connected.
Notedownthe service due date displayed onthe instrument display before disconnectingthe battery (→page 347).
Engine compartment
Active hood (pedestrian protection)
Operation ofthe active hood (pedestrian pro‐tection)In certain accident situations,therisk of injurytopedestrians can bereducedbythe actuationofthe active hood. Therear area ofthe hood israisedbyapproximately 3 in (85 mm).
Forthe drivetotheworkshop,resetthe trig‐gered active hoodyourself. Afterthe active hoodhas been triggered, pedestrian protection maybe limited.
Aqualified specialistworkshop mustre-instatethe full functionality ofthe active hood.
The active hood is notavailable in all countries.
Resettingthe active hood
\nWARNINGRisk of burns from hot com‐ponent parts inthe engine compartment
Certain components inthe engine compart‐ment can beveryhot, e.g.the engine,theradiator and parts oftheexhaust system.
Allowthe enginetocool down and onlytouch component parts described inthefollowing.
Withyour handflat, push down active hood1inthe area aroundthe hinges on bothsides (arrows).The hood must engage in position.
Ifthe active hood can beraised slightly attherear inthe area ofthe hinges,repeatthestep until it engages correctly.
348Maintenance and care

Opening/closingthe hood
\nWARNINGRisk of accident ifthe enginehood is unlatched while driving
An unlocked engine hood may open up whenthevehicle is in motion and blockyour view.
Never unlatchthe engine hood whiledriving.
Beforeevery trip, ensurethattheengine hood is latched.
\nWARNINGRisk of accident and injurywhen opening and closingthe enginehood
When opening or closingthe engine hood, itmay suddenly drop intothe end position.
There is arisk of injuryfor anyone intheengine hood'srange of movement.
Only open or closethe engine hoodwhenthere are no persons intheengine hood'srange of movement.
\nWARNINGDanger of burns when open‐ingthe hood
Ifyou openthe hood whenthe engine hasoverheated or during afireinthe enginecompartment,you could come into contactwith hotgases orother escaping operatingfluids.
Before openingthe hood, allowtheenginetocool down.
Intheevent of afireinthe engine com‐partment,keepthe hood closed andcallthefireservice.
\nWARNINGRisk of injuryduetomovingparts
Certain components inthe engine compart‐ment may continuetomoveor suddenlymoveagaineven afterthe ignition has beenswitched off, e.g.the coolerfan.
Makesure ofthefollowing before performingtasks inthe engine compartment:
Switchthe ignition off.
Nevertouchthe danger zone surround‐ing moving component parts, e.g.therotation area ofthefan.
Removejewelry andwatches.
Keep items of clothing and hairawayfrom moving parts.
\nWARNINGRisk of injuryfromtouchingcomponent parts undervoltage
The ignition system andthe fuel injectionsystemworkunder highvoltage. Ifyoutouchcomponent parts which are undervoltage,you couldreceivean electric shock.
Nevertouch component parts oftheignition system orthe fuel injection sys‐tem whenthe ignition is switched on.
\nWARNINGRisk of burns from hot com‐ponent parts inthe engine compartment
Certain components inthe engine compart‐ment can beveryhot, e.g.the engine,theradiator and parts oftheexhaust system.
Maintenance and care349

Allowthe enginetocool down and onlytouch component parts described inthefollowing.
\nWARNINGRisk of injuryfrom usingthewindshield wipers whilethe engine hoodis open
Whenthe engine hood is open andthe wind‐shield wipers are set in motion,you can betrappedbythe wiper linkage.
Always switch offthe windshield wipersand ignition before openingthe enginehood.
Toopen:pull lever1toreleasethe hood.Push handle1ofthe hood catch upwardsand liftthe hoodbyapproximately15in(40 cm).Toclose:lowerthe hood and let itfall from aheight of approximately 8 in (20 cm).
Ifthe hood canstill be lifted slightly,openthe hood again and close it with a little moreforce until it engages correctly.
350Maintenance and care

Engine oil
Checkingthe engine oil level usingthe oildipstick
\nWARNINGRisk of burns from hot com‐ponent parts inthe engine compartment
Certain component parts inthe engine com‐partment can beveryhot, e.g.the engine,the cooler and parts oftheexhaust system.
Letthe engine cool down and onlytouchthe component parts describedasfollows.
Requirements:The engine must havean oil dipstick.If not,theengine oil level can bechecked only withthe on-board computer .
Depending onthe engine,the oil dipstick may beinstalled inthe engine compartment in differentlocations.
Thewaiting time beforecheckingthe oil levelwhenthe engine is at normal operatingtempera‐ture isfiveminutes.
Parkthevehicle on a level surface.
Pull oil dipstick1out and wipe off.
Slowly slide oil dipstick1intothe guidetubetothestop, and pull it out again afterapproximatelythree seconds.ROil level is correct: oil level is between2and3.
ROil leveltoo low: oil level is at3orbelow.
ROil leveltoo high: oil level is above2.
Ifthe oil level istoo low,add1.1 US qt(1 liter) of engine oil.
Ifthe engine oil level istoo high, havetheexcess engine oilremoved immediately at aqualified specialistworkshop.
Checkingthe engine oil level with an on-board computer
Requirements:The engine oil level is determined during driving.Determiningthe engine oil level cantakeupto30 minutes with a normal drivingstyle andevenlonger with an active drivingstyle.
In ordertoreceivearesult asquickly as possi‐ble:
Rwarmupthe engine.
Rparkthevehicle on a level surface.
Rleavethe enginerunning at idle speed.
Maintenance and care351

On-board computer:
Service Engine Oil Level
You will see one ofthefollowing messages inthe multifunction display:
Measuring Engine Oil Level...: measurementofthe oil level is notyet possible.Repeattherequest after a maximum of 30 minutes' driv‐ing.
Engine Oil Level OKandthe bar displayforindicatingthe oil level inthe multifunctiondisplay is green and is between "min" and"max":the oil level is correct.
Engine Oil Level Add 1.0 landthe bar displayfor indicatingthe oil level inthe multifunctiondisplay is orange and is below "min": add1.1 US qt (1 l) of engine oil.
Reduce Engine Oil Levelandthe bar displayfor indicatingthe oil level inthe multifunctiondisplay is orange and is above"max": drainofftheexcess engine oil. Consult aqualifiedspecialistworkshop.
For Engine Oil Level Switch Ignition On:switch onthe ignitiontocheckthe engine oillevel.
Engine Oil Level System Inoperative: sensordefective or not inserted. Consult aqualifiedspecialistworkshop.
Engine Oil Level System Currently Unavail.:closethe hood.
Adding engine oil
\nWARNINGRisk of burns from hot com‐ponent parts inthe engine compartment
Certain components inthe engine compart‐ment can beveryhot, e.g.the engine,theradiator and parts oftheexhaust system.
Allowthe enginetocool down and onlytouch component parts described inthefollowing.
\nWARNINGRisk offireand injury fromengine oil
If engine oil comes into contact withhotcomponent parts inthe engine compart‐ment, it may ignite.
Make surethat no engine oil is spillednexttothefiller opening.
Allowthe enginetocool off andthor‐oughly cleanthe engine oil from compo‐nent parts beforestartingthevehicle.
NOTEEngine damagecausedbyanincorrect oilfilter, incorrect oil or addi‐tives
Do not use engine oils or oilfilterswhich do not correspondtothe specifi‐cationsexplicitly prescribedfortheservice intervals.
Do not alterthe engine oil or oilfilter inordertoachievelongerchange intervalsthan prescribed.
Do not use additives.
352Maintenance and care

Followthe instructions inthe serviceinterval displayregardingthe oilchange.
NOTEDamagecausedbyaddingtoomuch engine oil
Too much engine oil can damagethe engineorthe catalytic converter.
Haveexcess engine oilremoved at aqualified specialistworkshop.
Turncap1counter-clockwise andremoveit.
Add engine oil.
Replace cap1and turn it clockwise asfaras it will go.
Checkthe oil level again (→page 351).
Checking coolant level
\nWARNINGRisk of burns from hot com‐ponent parts inthe engine compartment
Certain components inthe engine compart‐ment can beveryhot, e.g.the engine,theradiator and parts oftheexhaust system.
Allowthe enginetocool down and onlytouch component parts described inthefollowing.
\nWARNINGRisk of scalding from hotcoolant
The engine cooling system is pressurized,particularly whenthe engine iswarm. Ifyouopenthe cap,you could be scaldedbyhotcoolant spraying out.
Letthe engine cool down before open‐ingthe cap.
When openingthe cap,wear protectivegloves and safetyglasses.
Openthe cap slowlytorelease pres‐sure.
Maintenance and care353

Parkthevehicle on a level surface.
Checkthe coolanttemperature display intheinstrument cluster.The coolanttemperature must be below158 °F (70 °C).
Slowly turn cap1counter-clockwisetorelieve overpressure.
Continue turning cap1counter-clockwiseandremoveit.
The coolant level is correct:
RIfthe engine is cold, uptomarker bar2.
RIfthe engine iswarm, upto0.6 in (1.5 cm)over marker bar2.
If necessary,add coolantthat has beenapprovedbyMercedes-Benz.RFurther information on coolant:(→page 423)
Addingwasherfluidtothe windshieldwasher system
\nWARNINGRisk of burns from hot com‐ponent parts inthe engine compartment
Certain component parts inthe engine com‐partment can beveryhot, e.g.the engine,the cooler and parts oftheexhaust system.
Letthe engine cool down and onlytouchthe component parts describedasfollows.
\nWARNINGDanger of burns when open‐ingthe hood
Ifyou openthe hood whenthe engine hasoverheated or during afireinthe enginecompartment,you could come into contactwith hotgases orother escaping operatingfluids.
Before openingthe hood, allowtheenginetocool down.
Intheevent of afireinthe engine com‐partment,keepthe hood closed andcallthefireservice.
\nWARNING‑ Risk offireand injury fromwindshieldwasher concentrate
Windshieldwasher concentrate is highlyflammable. It could ignite if it comes intocontact withhot engine component parts ortheexhaust system.
Make surethat no windshieldwasherconcentrate spills out nexttothefilleropening.
354Maintenance and care

Removecap1bythetab.
Addwasherfluid.
Keepingthe air-water duct free
Keepthe area betweenthe hood andthewindshield free of deposits, e.g. ice, snowand leaves.
Cleaning and care
Notes onwashingthevehicle in a carwash
\nWARNINGRisk of accident duetoreduced braking effect afterwashingthevehicle
The braking effect isreduced afterwashingthevehicle.
Afterthevehicle has beenwashed,brake carefully while paying attentiontothe traffic conditions untilthe brakingeffect has been fullyrestored.
NOTEDamageduetounsuitable carwash
Before driving into a carwash makesurethatthe carwash is suitableforthevehicle dimensions.
Ensurethere is sufficient ground clear‐ance betweenthe underbody andtheguiderails ofthe carwash.
Ensurethatthe clearance width ofthecarwash, in particularthe width oftheguiderails, is sufficient.
Toavoid damageto yourvehicle when using acarwash, ensurethefollowing beforehand:
RActive Distance AssistDISTRONIC andtheHOLD function are deactivated.
Rthe 360° Camera ortherear view camera isswitched off.
Rthe side windowsand sliding sunroof arecompletelyclosed.
Rthe blowerfortheventilation/heating isswitched off.
Rthe windshield wiper switch is in positionZ.
Rin carwashes with a conveyor system: neu‐tral\\is engaged.
Rthe SmartKeyis at a distance of at least10ft(3 m)awayfromthevehicle,otherwisethetrunk lid could open unintentionally.
Maintenance and care355

Ifyouwould liketoleavethevehicle while itis beingwashed, make surethe SmartKeyislocated inthevehicle. The]gear isother‐wise automatically engaged.
If, afterthe carwash,youremovethewaxfromthe windshield and wiperrubbers,thiswill prevent smearing andreduce wipernoise.
Information on using a powerwasher
\nWARNINGRisk of accident when usinghigh-pressure cleaning equipment withround-spraynozzles
Thewater jet from around-spraynozzle (dirtgrinder) may cause damagetotires and sus‐pension componentsthat is not visible.
Components damaged inthisway mayfailunexpectedly.
Do not use high-pressure cleaningequipment withround-spraynozzlestocleanyourvehicle.
Damaged tires or suspension compo‐nents must bereplaced immediately.
Toavoid damageto yourvehicle, observethefol‐lowing when using a powerwasher:
Rkeepthe SmartKeyat least10ft(3 m)awayfromthevehicle. Otherwisethe trunk lidcould open unintentionally.
Rmaintain a distance of at least11.8 in(30 cm)tothevehicle.
Rvehicles with decorativefoil:parts ofyourvehicle are covered with a decorativefoil.Maintain a distance of at least27.6 in(70 cm) betweenthefoil-covered parts ofthevehicle andthe nozzle ofthe powerwasher.Movethe powerwasher nozzle around whilstcleaning. Thewatertemperature ofthepowerwasher must notexceed140 °F(60 °C).
Robservethe information onthe correct dis‐tance inthe equipment manufacturer's oper‐ating instructions.
Rdo not pointthe nozzle ofthe powerwasherdirectly at sensitive parts such as tires, slits,electrical components, batteries, light bulbsandventilation slots.
Washingthevehiclebyhand
Observethe legalrequirements, e.g. in a numberof countries,washingbyhand is only permittedin specially designatedwash bays.
Use a mild cleaning agent, e.g. car shampoo.
Washthevehicle with lukewarmwater usinga soft car sponge. When doing so, do notexposethevehicletodirect sunlight.
Carefully hosethevehicle off withwater anddry using achamois.Takecare nottopointthewater jet directlytowardsthe air inletgrille.
356Maintenance and care

Notes on paintwork/mattefinish paintworkcare
Observethefollowing information:
Cleaning and careAvoiding paintwork damage
PaintworkRInsectremains: soak with insectremover andrinse offthetreated areas afterwards.
RBird droppings: soak withwater andrinse off afterwards.
RTreeresin, oils, fuels and greases:removebyrubbinggen‐tly witha clothsoaked in petroleumether or lighterfluid.
RCoolant and brakefluid:removewith a damp clothandcleanwater.
RTarstains: usetarremover.
RWax: use siliconeremover.
RDo not attachstickers,films or similar.
RRemovedirt immediately,where possible.
Maintenance and care357