maintenance MERCEDES-BENZ E CLASS 2019 Owner's Manual

Cleaning and careAvoiding paintwork damage
MattefinishROnly use care products approvedfor Mercedes-Benz.RDo not polishthevehicle and alloy wheels.
ROnly use carwashesthat correspondtothe latest engi‐neeringstandards.
RDo not use carwash programs with afinal hotwax treat‐ment.
RDo not use paint cleaners, buffing or polishing products,gloss preservers, e.g.wax.
RAlways havepaintworkrepairs carried out at aqualifiedspecialistworkshop.
Notes on cleaning decorativefoils
Observethe notes on mattefinish care inthechapter "Notes on paintwork/mattefinish paint‐
workcare" (→page357). They also applytomatte decorativefoils.
358Maintenance and care

Observethefollowing information:
CleaningAvoiding damagetothe decorativefoil
RFor cleaning, use plenty ofwater and a mild cleaning agent withoutadditives or abrasivesubstances, e.g. a car shampoo approvedforMercedes-Benz.
RRemovedirt immediately, where possible, whilstavoidingrubbingtoo hard. There isotherwise arisk of damagingthe decorativefoilirreparably.
RIfthere is dirt onthefinish or ifthe decorativefoil is dull: usethePaint Cleanerrecommended and approvedfor Mercedes-Benz.
RInsectremains: soak with insectremover andrinse offthe treatedareas afterwards.
RBird droppings: soak withwater andrinse off afterwards.
RTopreventwaterstains, dry afoil-wrappedvehicle with a soft,absorbent clothaftereverycarwash.
RThe service life and color of decorativefoils are impairedby:
-sunlight
-temperature, e.g. hot air blower
-weather conditions
-stonechippings and dirt
-chemical cleaning agents
-oily products
RDo not use polish on matte decorativefoil.Polishing will havethe effectof shiningthefoil-wrapped surface.
RDo not treat matte orstructured decorativefoils withwax.Permanentstains may occur.
Scratches, corrosive deposits, areas affectedbycorrosion and damage causedbyincorrect carecannot alwaysbe completelyrepaired. In suchcases, visit aqualified specialistworkshop.
You can obtain more information on care andcleaning products fromthe manufacturer.
Inthe case offoil-wrapped surfaces, optical dif‐ferences may occur betweenthe surfacesthatwerenot protectedbya decorativefoil afterremoving a decorativefoil.
Haveworkorrepairstodecorativefoils car‐ried out at aqualified specialistworkshop,e.g. in an authorized Mercedes-Benz Center.
Maintenance and care359

Notes on care ofvehicle parts
\nWARNINGRisk of entrapment ifthewindshield wipers are switched on whilethe windshield is being cleaned
Ifthe windshield wipers are set in motionwhileyou are cleaningthe windshield orwiper blades,you can be trappedbythewiper arm.
Always switch offthe windshield wipersandthe ignition before cleaningthewindshield or wiper blades.
\nWARNINGRisk of burning fromthetail‐pipe ortailpipe trim
Thetailpipe andtailpipe trim can becomeveryhot. Ifyou come into contact withthesecar parts,you could burnyourself.
Always be particularlycareful when inthe vicinity ofthetailpipe andtailpipetrims and supervisechildrenveryclosely when inthis area.
Before any contact, allowthe car partstocool down.
Observethefollowing information:
Notes on cleaning and careAvoidingvehicle damage
Wheels/rimsUsewater and acid-free wheel cleaners.RDo not use acidic wheel cleanerstoremovebrake dust.This could damage wheel bolts and brake components.
RToavoid corrosion ofthe brake discs and brakepads, drivethevehiclefor afew minutes after cleaning before parkingit. The brake discs and brakepadswarmup and dry out.
WindowsCleanthe windowsonthe inside and outside using a dampclothand cleaning agentsrecommendedbyMercedes-Benz.Do not use dry cloths or abrasive or solvent-based cleaningagentstocleanthe inside of windows.
Wiper bladesFold outthe wiper blades and cleanthem using a damp cloth.Do not cleanthe wiper bladestoo often.
360Maintenance and care

Notes on cleaning and careAvoidingvehicle damage
Exterior lightingCleanthe lenses with awet sponge and mild cleaning agent,e.g. car shampoo.Only use cleaning agents or cleaning clothsthat are suitablefor plastic lenses.
SensorsCleanthe sensors inthe front andrear bumper and intheradiator grill with a soft clothand car shampoo.When using a powerwasher, maintain a minimum distance of11.8 in (30 cm).
Rear view cameraand360° CameraROpenthe camera cover withthe multimedia system(→page 202) .
RUse cleanwater and a soft clothtocleanthe camera lens.
Do not use a powerwasher.
TailpipesClean with cleaning agentsrecommendedbyMercedes-Benz,particularlyinthe winter and afterwashingthevehicle.Do not use acidic cleaning agents.
Notes on care ofthe interior
\nWARNINGRisk of injuryfrom plasticparts breaking off afterthe use of sol‐vent-based care products
Careand cleaning products containing sol‐vents can cause surfaces inthe cockpittobecome porous.
Whenthe airbags are deployed, plastic partsmay breakaway.
Do not use any care or cleaning prod‐ucts containing solventstocleanthecockpit.
\nWARNINGRisk of injuryor death frombleached seat belts
Bleaching or dyeing seat belts can severelyweakenthem.
This can,forexample, cause seat beltstotear orfail in an accident.
Never bleachor dye seat belts.
Maintenance and care361

Observethefollowing information:
Cleaning and careAvoidingvehicle damage
Seat beltsClean with lukewarmand soapywater.RDo not usechemical cleaning agents.
RDo not dry seat beltsbyheatingthemtoover176 °F(80 °C) orexposingthemtodirect sunlight.
DisplayCleanthe surface carefully witha microfiber clothand a suit‐able display care product (TFT/LCD).RSwitchoffthe display and let it cool down.
RDo not use anyother cleaning products.
Plastic trimRClean with a damp microfiber cloth.
RFor heavy soiling: use care productrecommendedforMercedes-Benz.
RDo not attachstickers,films or similar materials.
RDo not allow cosmetics, insectrepellent or sun creamtocome in contact with the plastic trim.
Realwood/triminsertsRClean with a microfiber cloth.
RBlackpiano-lacquer look: clean with a damp clothandsoapywater.
RFor heavy soiling: use care productrecommendedforMercedes-Benz.
Do not use solvent-based cleaning agents, polishes orwaxes.
HeadlinerClean with a brush or dry shampoo.
CarpetUse carpet andtextile cleaning agentsrecommendedforMercedes-Benz.
362Maintenance and care

Cleaning and careAvoidingvehicle damage
Genuine leatherseat coversRClean with a damp clothandthen wipe with a dry cloth.
RLeather care: use leather care agentsthat havebeenrec‐ommendedfor Mercedes-Benz.
RDo not allowthe leathertobecometoo damp.
RDo not use a microfiber cloth.
DINAMICA seat cov‐ersClean with a damp cloth.Do not use a microfiber cloth.
Imitation leatherseat coversClean with a damp clothand 1% soapywater.Do not use a microfiber cloth.
Clothseat coversClean with a damp microfiber clothand 1% soapywater andallowtodry.
Maintenance and care363

Furtherrelated subjects:
RNotes on tire pressure (→page 386)
RTirepressuretable (→page 387)
RTireand Loading Information placard(→page 393)
Tirepressure monitoring system
Function ofthe tire pressure monitoring sys‐tem
\nDANGERRisk of accident duetoincor‐rect tire pressure
Every tire, includingthe spare (if provided),should bechecked when cold at least once amonth and inflatedtothe pressurerecom‐mendedbythevehicle manufacturer (seeTireand Loading Information placard ontheB-pillar onthe driver’sside orthe tire pres‐sure label onthe inside ofthe fuelfillerflapofyourvehicle). Ifyourvehicle has tires of adifferent sizethanthe size indicated ontheTireand Loading Information placard orthe
tire pressuretable,you needtodeterminethe proper tire pressureforthose tires.
As an added safetyfeature,yourvehicle hasbeen equipped with a tire pressure monitor‐ing system (TPMS)that illuminates a low tirepressure indicator lamp when one or more ofyour tires are significantly underinflated.Accordingly, ifthe low tire pressure indicatorlamp lights up,you shouldstop andcheckyour tires as soon as possible, and inflatethemtothe proper pressure. Driving on asignificantlyunderinflated tire causesthe tiretooverheat and can leadtotirefailure.Underinflation also increases fuel consump‐tion andreduces tire tread life, and mayaffectthevehicle's handling and braking abil‐ity. Please notethatthe TPMS is not a substi‐tutefor proper tire maintenance, and it isthedriver'sresponsibilitytomaintain correct tirepressure,even if underinflation has notreachedthe leveltotrigger illumination ofthe TPMS low tire pressure indicator lamp.
Yourvehicle has also been equipped with aTPMS malfunction indicatortoindicate when
the system is not operating properly. TheTPMS malfunction indicator is combined withthe low tire pressure indicator lamp. Whenthe system detects a malfunction,the indica‐tor lamp willflashfor approximatelya minuteandthenremain continuously illuminated.This sequence will continue upon subsequentvehiclestart-ups as long asthe malfunctionexists.
Whenthe malfunction indicator is illumina‐ted,the system may not be abletodetect orsignal low tire pressure as intended. TPMSmalfunctions may occurfor avariety ofrea‐sons, includingthe installation of incompati‐blereplacement or alternate tires or wheelsonthevehiclethat preventthe TPMS fromfunctioning properly.
Alwayscheckthe TPMS malfunctionwarninglamp afterreplacing one or more tires orwheels onyourvehicletoensurethatthereplacement or alternate tires and wheelsallowthe TPMStocontinuetofunction prop‐erly.
Wheels and tires389

Transferredvehicle data .......................311
AshtrayFront center console ............................112Rear passenger compartment ..............11 2
Assistance systemssee Driving safety system
Assistant displayMenu (on-board computer) .................. 224
ASSYST PLUS........................................... 347Battery disconnection periods .............348Displayingthe service due date ........... 347Function/notes ................................... 347Regular maintenancework.................. 347Special servicerequirements .............. 347
ATA(anti-theft alarmsystem).................. 86Deactivatingthe alarm ..........................87Function ................................................ 86
ATTENTION ASSIST.......................... 209,210Function .............................................. 209Setting .................................................210System limitations ...............................209
Attention assistantseeATTENTION ASSIST
Audio modeActivating media mode ........................ 324Connecting USB devices ..................... 327Copyrights ...........................................324Information .......................................... 323Inserting/removing an SD card ........... 324Media search....................................... 330Overview ............................................. 326Pause and playback function ...............327Selecting a track ................................. 327Selecting playback options .................. 327Track list .............................................. 327
Authorized Mercedes-Benz Centersee Qualified specialistworkshop
Authorizedworkshopsee Qualified specialistworkshop
Automatic distance controlseeActive Distance AssistDISTRONIC
Automatic driving lights..........................11 8
Automatic enginestart (ECOstart/stop function)..........................................14 4
Automatic enginestop (ECOstart/stop function)..........................................14 4
Automatic front passenger front air‐bag shutoff.......................................... 42, 43Function ofthe automatic frontpassenger front airbag shutoff .............. 42PASSENGER AIRBAG indicator lamp .....43
Automatic front passenger front air‐bag shutoffseeAutomatic front passenger frontairbag shutoff
Automatic mirrorfolding functionActivating/deactivating .......................129
Automatic transmissionDIRECT SELECT lever ...........................15 0Drive program display ..........................14 9Drive programs ....................................14 8DYNAMIC SELECT switch ....................14 8Engaging drive position ........................151Engaging neutral ..................................151Engaging parkposition .........................151Engagingreversegear ..........................151Kickdown .............................................15 3Manualgearshifting .............................152Steering wheel paddle shifters............15 2Transmission position display ..............15 0Transmission positions ........................15 0
490Index

LiveTraffic InformationDisplaying subscription information .... 287Displayingthe traffic map ...................288Displaying traffic incidents .................. 289Extending a subscription ..................... 287Issuing hazard alerts ........................... 289
Load index (tires).................................... 400
Load-bearing capacity (tires)................. 400
Loading.....................................................107Bag hook .............................................107Cargo tie-downrings ...........................107Definitions ........................................... 402Notes ...................................................102Roof carrier .........................................109Stowage space underthe trunkfloor ...109
Loading guidelines..................................102
Loading information table...................... 393
LoadsSecuring ..............................................102
Locator lightingsee Surround lighting
Locking/unlockingActivating/deactivatingthe auto‐matic lockingfeature .............................69Emergencykey ...................................... 70KEYLESS-GO ..........................................67Unlocking and opening doors fromthe inside ...............................................67
Low-beam headlampsSwitching on/off ..................................11 7
Lubricant additivesseeAdditives
LuggageLuggage net .........................................108Securing ..............................................102
Lumbar supportseeLumbar support (4-way)
Lumbar support (4-way)...........................92
M
MAGIC VISION CONTROLWindshield wipers...............................12 5
MaintenanceMenu (on-boardcomputer) .................. 224
Vehicle ...................................................21
Maintenancesee ASSYST PLUS
MalfunctionRestraint system ................................... 32
Malfunction messagesee Display message
Map.......................................... 288, 289, 290Avoiding an area ..................................292Avoiding an area (overview) .................292Changing an area ................................ 293Deleting an area .................................. 293Displayingthe compass ....................... 294Displayingthe mapversion .................292Displayingthe next intersectingstreet................................................... 292Displayingthe satellite map ................295Displayingthe traffic map ...................288Displayingweather information ...........295Map data ............................................. 294Moving ................................................. 291Overview ............................................. 289Selecting POI symbols ......................... 291Selectingtext information ................... 291
506Index

Selectingthe map orientation .............291Settingthe map scale .......................... 290Settingthe map scale automatically ....294Updating .............................................293
Map and compassOverview ............................................. 289
Massage programResettingthe settings ............................94
Massage programsOverview ...............................................94Selectingthe front seats .......................94
Massage settingsResetting ...............................................94
Mattefinish (cleaning instructions)...... 357
Maximum loadrating.............................. 399
Maximum permissible loadCalculationexample ............................ 395Determining .........................................394
Maximum tire pressure.......................... 399
MechanicalkeyInserting/removing ...............................64
MediaMenu (on-boardcomputer) .................. 229
Searching ............................................ 330
Media displayNotes ...................................................24 8
Media InterfaceActivating ............................................ 331Information .......................................... 330Overview .............................................332
Media modeActivating ............................................ 324
Media playbackOperating (on-board computer) ........... 229
Media searchStarting ...............................................330
Media sourceSelecting (on-boardcomputer) ............ 229
Memory functionHead-up Display — Calling upstoredsettings ................................................101Head-up Display —Storing settings ......101Operating .............................................101Outside mirrors— Calling upstoredsettings ................................................101Outside mirrors—Storing settings .......101Seat — Calling upstored settings .........101
Seat —Storing settings ........................101Steering wheel — Calling up savedsettings ................................................101Steering wheel — Saving settings .........101
Menu (on-board computer)Assistant display.................................. 224Designs ............................................... 222Head-up Display .................................. 230Maintenance ........................................ 224Media .................................................. 229Navigation ........................................... 227Overview .............................................. 221Radio ...................................................228Telephone ............................................ 229Trip ...................................................... 225
Mercedes me connect.............................313Accident and breakdown manage‐ment ....................................................314Arranging a service appointment .........314Callingthe Mercedes-Benz CustomerCenter ..................................................313Information ..........................................312Making a call viatheoverhead con‐trol panel .............................................313Service call with the me button ...........313
Index507