tow MERCEDES-BENZ E CLASS 2019 User Guide

Protectionbythe airbags
Depending onthe accident situation, an airbagmay supplementthe protection offeredbya cor‐rectlyfastened seat belt.
\nWARNINGRisk of injuryor death duetoincorrect seat position
Ifyou deviate fromthe correct seat position,the air bag cannotperformits intended pro‐tective function and deployment mayevencause further injuries.
Toavoid hazardous situations, always makesurethat allvehicle occupants:
RHavetheir seat beltfastened correctly,including pregnantwomen.
RAre seated properly andthat distancetothe air bags is as large as possible.
RObservethefollowing information.
Always make surethatthere are noobjects betweenthe air bag andthevehicle occupant.
Toavoidtherisksresulting fromthe deploymentof an airbag, eachvehicle occupant mustobservethefollowing information:
RBeforestartingyour journey,adjustyour seatcorrectly;the driver's seat and front-passenger seat should be moved asfar backas possible.
When doing so, always observethe informa‐tion onthe correct driver's seat position(→page88).
ROnly holdthesteering wheelbythesteeringwheelrim. This allowsthe airbagtobe fullydeployed.
RAlways lean againstthe seat backrest whenthevehicle is in motion. Do not leanforwardsor againstthe door or side window.You mayotherwise be inthe deployment area oftheairbags.
RAlwayskeepyourfeetonthefloor. Do notputyourfeetonthe cockpit,forexample.Yourfeetmayotherwise be inthe deploy‐ment area ofthe airbag.
RIfchildren are traveling inthevehicle,observethe additional notes (→page 48).
RAlwaysstowand secure objects correctly.
Objects inthevehicle interior may prevent anairbag from functioning correctly. Eachvehicleoccupant must always make sure ofthefollow‐ing:
RThere are no people, animals or objectsbetweenthevehicle occupants and an air‐bag.
RThere are no objects betweenthe seat, doorand door pillar (B-pillar).
RThere are no hard objects, e.g. coat hangers,hanging onthe grab handles or coat hooks.
RThere are no accessory parts, such as PNDs(PersonalNavigation Devices), mobilephones or cup holders attachedtothevehi‐cle withinthe deployment area of an airbag,e.g. onthe cockpit, on doors, side windowsor side paneling.
In addition, no connecting cable,tensioningstrap orretainingstrap may beroutedthrough or attached inthe deployment areaof an airbag. Always observethe accessorymanufacturer's installation instructions, in
40Occupant safety

particularthe information on suitable placesfor installation.
RThere are no heavy, sharp-edged or fragileobjects inthe pockets ofyour clothing.Storesuch objects in a suitable place.
Limited protection from airbags
\nWARNINGRisk of injuryduetomodifi‐cationstothe airbag cover
Ifyou modifythe cover of an airbag or affixobjects such asstickerstoit,the airbag mayno longer function correctly.
Never modifythe cover of an airbag anddo not affix objectstoit.
The installation location of an airbag is identifiedbythe AIRBAGsymbol (→page 39).
\nWARNINGRisk of injuryor death duetothe use of unsuitable seat covers
Unsuitable seat coverscan obstruct or pre‐ventthe deployment of air bags integratedintothe seats.
Consequently,the air bags cannotprotectvehicle occupants astheyare designedtodo. In addition, operation ofthe automaticfront passenger air bag shutoff may berestricted.
You should onlyuse seat coversthathavebeen approvedforthe correspond‐ing seatsbyMercedes-Benz.
\nWARNINGRisk of injuryduetomalfunc‐tions ofthe sensors inthe door paneling
Sensorstocontrolthe airbags are located inthe doors. Modifications orworknot per‐formed correctlytothe doors or door panel‐ing, aswell as damaged doors, can leadtothe function ofthe sensors being impaired.The airbags mighttherefore not functionproperlyany more.
Consequently,the airbags cannotprotectvehicle occupants astheyare designedtodo.
Never modifythe doors or parts ofthedoors.
Always haveworkonthe doors or doorpaneling carried out at aqualified spe‐cialistworkshop.
\nWARNINGRisk of injuryduetodeployedairbag
A deployed airbag no longer has a protectivefunction and cannotprotect as intended intheevent of an accident.
Havethevehicletowedtoaqualifiedspecialistworkshop in ordertohavethedeployed airbagreplaced.
Havedeployed airbagsreplaced immediately.
Occupant safety41

\nWARNINGRisk of injuryor death whenthePASSENGER AIRBAG OFF indicatorlamp is lit
IfthePASSENGER AIRBAG OFF indicatorlampremains lit afterthe system self-test,the front passenger air bag is deactivated. Itwill not be deployed intheevent of an acci‐dent. Inthis case,the front passenger air bagcannotperformits intended protective func‐tion, e.g. when a person is seated inthe frontpassenger seat.
That person could,forexample, come intocontact with thevehicle interior, especially ifthe person is sittingtoo closetothe cockpit.
Ifthe front passenger seat is occupied,always ensurethat:
RThe classification ofthe person inthefront passenger seat is correct andthefront passenger air bag is enabled ordeactivated in accordance withthe per‐son inthe front passenger seat.
RThe person is seated properlywith a cor‐rectlyfastened seat belt.
RThe front passenger seat has been movedasfar back as possible.
Be suretoalso observethefollowing furtherrelated subjects:
RChildrestraint system onthe front passengerseat (→page 58).
PRE-SAFE®system
PRE-SAFE®(anticipatoryoccupant protec‐tion)
PRE-SAFE®is abletodetect certain critical driv‐ing situations and implement pre-emptive meas‐urestoprotectthevehicle occupants.
PRE-SAFE®can implementthefollowing meas‐ures independently of eachother:
RTighteningthe seat belts onthe driver's seatand front passenger seat.
RClosingthe side windows.
RVehicles with sliding sunroof:Closingthesliding sunroof.
RVehicles with memory function:Movingthe front passenger seattoa morefavorableseat position.
RVehicles with multicontour seat:Increas‐ingthe air pressure inthe seat side bolstersofthe seat backrest.
RPRE-SAFE®Sound: providedthatthe multi‐media system is switched on,generates abrief noise signaltostimulatethe innate pro‐tective mechanism of a person's hearing.
NOTEDamagecausedbyobjects inthefootwell or behindthe seat
The automatic adjustment ofthe seat posi‐tion mayresult in damagetothe seat and/orthe object.
Stowobjects in a suitable place.
46Occupant safety

far as possible, lieflat againstthe backrestofthevehicle seat.
sYou can havethe headrestraints oftherearseatsremoved and installedbyaqualifiedspecialistworkshop. This may be necessaryforthe use of certainchildrestraint sys‐tems.
sFor certainchildrestraint systems inweightgroup 2 or 3,there may berestrictions inthe maximum size setting, e.g. duetopossi‐ble contact with theroof.
sThechildrestraint system must not beten‐sioned betweentheroof andthe seat cush‐ion and/or be installedfacingthe wrongdirection. Where possible, adjustthe seatcushion inclination accordingly.
sThechildrestraint system must not be putunderstrainbythe headrestraints.Adjustthe headrestraints accordingly.
1LATCH-type (ISOFIX) mounting bracket
Beforeevery trip, make surethattheLATCH-type(ISOFIX)childrestraint system is engaged cor‐rectly in bothmounting brackets inthevehicle.
Removeandstowrelevant covers1.
AttachtheLATCH-type (ISOFIX)childrestraint systemtobothmounting bracketsinthevehicle.
Havingremovedthechild seat,re-attach cov‐ers1.
SecuringTopTether
\nWARNINGRisk of injuryor death iftherear seat backrests are not locked afterinstallingTopTether belts
Iftherear seat backrests are not locked,theycouldfoldforwards intheevent of an acci‐dent or during braking or suddenchanges ofdirection.
As aresult,childrestraint systems cannotperformtheir intended protective function.Rear seat backreststhat are not locked canalso cause additional injuries, e.g. intheevent of an accident.
Always lockrear seat backrests afterinstallingTopTether belts.
Observethe lockverification indicator.
Ifthe seat backrest is not engaged and locked,this will be shown onthe multifunction displayonthe instrument cluster.
Occupant safety55

Todeactivate:pressthe7button ontheSmartKeytwice inquick succession.The batterycheck lamp ofthe SmartKeyflashes twice brieflyand lights up once.
Toactivate:press any button onthe Smart‐Key.
Whenthevehicle isstarted withthe Smart‐Key inthestowage compartment ofthe cen‐ter console,the SmartKeyfunctions areautomaticallyactivated (→page139).
Removing/inserting the emergencykey
Toremove:pressrelease button1.Emergencykey2is pushed out slightly.
Pull out emergencykey2until it engages inthe intermediate position.
You can usethe intermediate position ofemergencykey2toattachthe SmartKeytoakeyring.
Pressrelease button1again and fullyremoveemergencykey2.
Toinsert:pressrelease button1.
Insert emergencykey2tothe intermediateposition or fully until it engages.
Replacing the SmartKeybattery
\nDANGERSerious damagetohealthcausedbyswallowing batteries
Batteries containtoxic and corrosive sub‐stances. Swallowing batteries may causeserious damagetohealth.
There is arisk offatal injury.
Keep batteries out ofthereach ofchil‐dren.
If batteries are swallowed, seek medicalattention immediately.
ENVIRONMENTALNOTEEnvironmentaldamagecausedbyimproper disposal ofbatteries
Batteries contain pollutants. It isillegaltodispose ofthem withthe householdrubbish.

Dispose of batteries in anenvironmentallyresponsible manner.Takedischarged batteriestoaqualifiedspecialistworkshop ortoa collectionpointfor used batteries.
64Opening and closing

ProblemPossible causes/consequences andPPSolutions
RThe SmartKeyisfaulty.
Activatethe SmartKeyfunctions (→page 63).
Checkthe battery usingthe batterycheck lamp andreplace if necessary (→page64).
Usethe emergencykeytounlockor lockthevehicle (→page64).
Havethevehicle and SmartKeychecked at aqualified specialistworkshop.
Activating/deactivating the automatic lock‐ingfeature
Thevehicle is locked automatically whentheignition is switched on andthe wheels are turn‐ingfasterthanwalking pace.
Toactivate:press and hold button2forapproximatelyfiveseconds until an acousticsignal sounds.
Todeactivate:press and hold button1forapproximatelyfiveseconds until an acousticsignal sounds.
Inthefollowing situations,there is a danger ofbeing locked out whenthe function is activated:
RWhilethevehicle is beingtowstarted/pushed.
RThevehicle is beingtested onthe dynamom‐eter.
Opening and closing69

tipover or bethrown around andthereby hitvehicle occupants.
There is arisk of injury,particularly intheevent of sudden braking or a suddenchangein direction.
Alwaysstowobjects in such awaythattheycannot bethrown around.
Beforethe journey,secure objects, lug‐gageor loads against slipping or tippingover.
Comply withthe loading guidelines when loadingthevehicle.
\nWARNINGRisk of becoming trappedduring automatic closing ofthe trunk lid
Parts ofthe body could become trapped dur‐ing automatic closing ofthe trunk lid. More‐over,people, e.g.children, may bestandinginthe closing area or may enterthe closingarea duringthe closing process.
Make surethat nobody is inthe vicinityofthe closing area duringthe closingprocess.
Use one ofthefollowing optionstostopthe closing process:RPressthe

When makingthe kicking movement, make surethatyourfeetarefirmly onthe ground,other‐wiseyou could loseyour balance, e.g. on ice.
Requirements
RThe SmartKeyis behindthevehicle.
RStand at least12in (30 cm)awayfromthevehicle while performingthe kicking move‐ment.
RDo not come into contact withthe bumperwhile makingthe kicking movement.
RDo not carryoutthe kicking movementtooslowly.
RThe kicking movement must betowardsthevehicle and back again.
1Detectionrange ofthe sensors
If several consecutive kicking movements arenot successful,waitten seconds.
System limitations
The system may be impaired or may not functionif:
RSnow or dirt, e.g. fromroad salt, coversthesensor area.
RThe kicking movement is made using a pros‐thetic leg.
The trunk lid could be opened or closed uninten‐tionally, inthefollowing situations:
RA person's arms or legs are moving inthesensor detectionrange, e.g. when polishingthevehicle or picking up objects.
RObjects are moved or placed behindthevehi‐cle, e.g.tensioningstraps or luggage.
RClampingstraps,tarps orother coverings arepulledoverthe bumper.
RA protective mat with a lengthreachingoverthe trunk sill down intothe detectionrangeofthe sensors is used.
RThe protective mat is not secured correctly.
RWorkis being undertaken onthe trailer hitch,on trailers orrear bicycleracks.
Deactivate KEYLESS-GO (→page 63) or do notcarrythe SmartKeyaboutyour person in suchsituations.
Switching separate trunk locking on or off
Ifyou centrally unlockthevehicle while separatelocking is activated,the trunk willremain locked.
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Anti-theft protection
Function ofthe immobilizer
The immobilizer preventsyourvehicle from beingstarted withoutthe correct SmartKey.
The immobilizer is automatically activated whenthe ignition is switched off and deactivated whenthe ignition is switched on.
When leavingthevehicle, alwaystakethe Smart‐Key withyou and lockthevehicle. Anyone canstartthe engine if avalid SmartKeyhas been leftinsidethevehicle.
Intheeventthe engine cannotbestarted(yetthevehicle’sstarter battery ischarged),the system is not operational. Contact anauthorized Mercedes-Benz Center or call1-800-FOR-MERCedes (inthe USA) or1-800-387-0100(in Canada).
ATA(anti-theft alarmsystem)
Function oftheATAsystem
IftheATAsystem is armed, a visual and audiblealarm is triggered inthefollowing situations:
Rwhen a door is opened
Rwhenthe trunk lid is opened
Rwhenthe hood is opened
TheATAsystem is armed automatically afterapproximatelyten seconds inthefollowing situa‐tions:
Rafter lockingthevehicle withthe SmartKey
Rafter lockingthevehicle using KEYLESS-GO
Indicator lamp1flashes whentheATA systemis armed.
TheATA system is deactivated automatically inthefollowing situations:
Rafter unlockingthevehicle withthe SmartKey
Rafter pressingthestart/stop button withtheSmartKeyinthestowage compartment(→page139)
86Opening andclosing

Notes onthe correct driver's seat position
\nWARNINGRisk of injuryfrom adjustingthevehicle settings whilethevehicle is inmotion
You could lose control ofthevehicle inthefollowing situations:
Rifyou adjustthe driver's seat,the headrestraint,thesteering wheel orthe mirrorwhilethevehicle is in motion
Rifyoufastenyour seat belt whilethevehi‐cle is in motion
Beforestartingthe engine: adjustthedriver's seat,the headrestraint,thesteering wheel orthe mirror andfastenyour seat belt.Ensurethefollowing when adjustingsteeringwheel1, seat belt2and driver's seat3:
Ryou are asfarawayfromthe driver's airbagas possible
Ryou are sitting in an upright position
Ryourthighs are slightlysupportedbythe seatcushion
Ryour legs are not fullyextended andyou candepressthe pedals properly
Rthe back ofyour head is supported ateyelevelbythe center ofthe headrestraint
Ryou can holdthesteering wheel withyourarms slightly bent
Ryou can moveyour legs freely
Ryou can see allthe displaysonthe instru‐ment cluster clearly
Ryou havea goodoverview ofthe traffic con‐ditions
Ryour seat belt is pulled snuglyagainstyourbody and isrouted acrossthe center ofyourshoulder and acrossyour hips inthe pelvicarea
88Seats andstowing