tow MERCEDES-BENZ E CLASS 2021 Repair Manual

No
teson using apo we rwa sher &
WARNIN GRisk ofan acci dent when
us ing powe rwa sher swit hro und -spr ay
nozzl es
The waterje tcan caus eex tern all yin visi ble
damag e.
Com ponentsdamag edinthis wa yma yune x‐
pec tedly fail. #
Donotuse apo we rwa sher withro und-
spra yno zzles. #
Have damag edtires orchassis parts
re placed immediat ely. To
avo iddamag eto your vehicle, observethefo l‐
lo wing when usingapo we rwa sher :
R The Smar tKey isat amin imum distance of
10 ft(3 m) away from theve hicle. Other wise,
th etrunk lidcould openunintentionally .
R Maint ainadis tance ofat leas t11 .8 in
(30 cm) totheve hicle.
R Vehicl eswith decorativ efo il: par tsof your
ve hicle areco veredwit hadecor ativefo il. Maint
ainadis tance ofat leas t27 .6 in
(70 cm) between thefo il-c ove redpar tsof the
ve hicle andthenoz zleofthepo we rwa sher .
Mo vethepo we rwa sher nozzlearound whilst
cleaning. Thewaterte mp eratur eof the
po we rwa sher mustno tex ceed 140°F
(60°C ).
R Obse rveth einf ormation onthecor rect dis‐
tan ceintheim plement manufacturer'soper‐
ating instruction s.
R Donotdir ect thenoz zleofthepo we rwa sher
dir ectl yat sensitiv epar ts,e.g. tires, gaps,
elect rical com pone nts,batter ies, light sour‐
ces and ventil ation slits. Wa
shing theve hicl eby hand *
NO
TEEngi nedama gedue towa ter
ing ress #
Take car eno tto point thewa terje t
dir ectly towa rdsth eair inle tgr ille belo w
th ehood. Obser
vetheleg alrequ iremen ts,e.g. inanumb er
of coun tries, washing byhand isonl yper mitt ed
in specially designatedwash bays. #
Use amild cleaning agent, e.g.carsham poo. #
Washtheve hicle withluk ewa rmwaterusi ng
a sof tcar spong e.When doingso,donot
ex pose theve hicle todir ect sunlight . #
Carefully hosetheve hicle offwit hwa terand
dr yusi ng ach amois .
% Obse rveth eno teson thecar eof vehicle
par ts(/ page285). No
teson paint work/ma tte finish paint work
car e Obse
rveth eno teson cleaning andcareto avo id
damagin gth epaintw ork.
Pa int
R Insect remains: soakwithinsect remo verand
ri nse offth etreat edareas afte rw ards.
R Birddr oppin gs:soak withwa terand rinse off
af te rw ards. Main
tenance andcare28
3

Emer
gency Re
mo ving the safetyve st The
safetyve stsar elocat edinthestow agecom ‐
par tment sin thedr iver and front passeng er
door . #
Toremo ve:pu llou tth esaf etyve st bag by
th eloop. #
Open thesaf etyve st bag and pulloutthe
saf etyve st.
% Ther ear ealso safetyve st com partments in
th ere ar door stow agecom partment sin
whic hsaf etyve stscan bestor ed. 1
Maximum numberofwa shes
2 Maximum wash temp eratur e
3 Donotbleac h
4 Donotiron
5 Donottumble dry
6 Donotdr yclean
7 Class 2saf etyve st
The requ iremen tsdef ined bytheleg alstandar d
ar eon lyfulfille d ifth esaf etyve st isthecor rect
size andisful lyclos ed.
Re place thesaf etyve st inthefo llo wing cases :
R The reflect ive st rips aredamag edordir ty. R
The maximum permissible numberofwa shes
is exceed ed.
R The fluor esc ence has faded. Wa
rning triang le Re
mo ving the warning triang le 288
Breakdo wnassis tance

Obser
vethefo llo wing notesif yo uwa ntto
re place thebatt eryyo urself :
R Alw aysre place afa ulty battery wit habatt ery
whic hmee tsthespecif icvehicle requ ire‐
men ts.
The vehicle iseq uipped withan AGMtech nol ‐
ogy batter y(A bso rbentGlas sMa t)or alith ‐
ium-io nbatt ery. Fu llve hicle functionality is
onl yguar anteed withan AGMbatt eryor lith‐
ium-ion battery. Fo rsaf etyre ason s,
Mer cedes-Ben zre comme ndsthat youon ly
use batteries whic hha ve been tested and
appr ovedfo ryo ur vehicle byMer cedes-Ben z.
R Carryove rde tach able parts,suc has vent
hos es,elbo wfitting orterm inal covers from
th ebatt erybeing replaced.
R Mak esur eth at theve nt hos eis alwa ys con‐
nect edtotheor iginal opening ontheside of
th ebatt ery.
Ins tallan yex istin gor supplied cellcaps.
Ot her wise, gases orbatt eryacid could
escape.
R Mak esur eth at detach able partsarere con‐
nect edinthesame way. To
w star ting ortowing away Pe
rm itted towing methods Plug-
inhybrid: besur eto obser vetheno tesin
th eSupplement .Yo uco uld other wise failto rec‐
ogni zedangers.
* NO
TEDama gefrom automatic braking If
one ofthefo llo wing functionsis switc hed
on, theve hicle brak es aut omatically incer‐
ta in situat ions:
R ActiveBr ak eAssi st
R ActiveDis tance AssistDIS TRONI C
R HOLD functio n
R ActivePa rking Assist
To avo iddamag eto theve hicle, deactiv ate
th ese systems inthefo llo wing orsimilar sit‐
uation s: #
Dur ing towing #
Inacar wash Mer
cedes-Benz recomme ndstransp orting your
ve hicle inthecase ofabr eakdo wn,rath er than
to wing itaw ay.
Fo rto wing, useato w rope ortow bar withbo th
axle son thegr ound. Donotuse tow bar sys‐
te ms.
* NO
TEDama getotheve hicle duetotow‐
ing away inc orrectl y #
Obs erve theins truction sand noteson
to wing away. Ve
hicl eswith rear whe eldrive
Bo th axle son
th egr ound Ye
s,max. 50km at50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised Ye
s,ifth esteer ing wheel is
fi xe din thecent erposition
wit hast eer ing wheel lock Br
eakdo wnassis tance 30
1

4MA
TICvehicl es
Bo th axle son
th egr ound Ye
s,max. 50km at50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised NoTo
tow wit hara ised axle: towing should be
per form ed byato wing company. To
wing theve hicl ewith both axle son the
gr ound #
Obser vetheno teson theper mitt edtowing
me thods (/page30 1). #
Mak esur eth at thebatt eryis con nect edand
ch arge d.
Obser vethefo llo wing pointswhen thebatt eryis
disc harged:
R The engin ecann otbe star ted R
The electr icpar king brak ecann otbe
re leased orapplied
R Vehicl eswith automatic transmiss ion:
The automatic transmiss ioncanno tbe shif‐
te dto position 005Cor005D
% Vehicl eswith automatic transmiss ion:If
th eaut omatic transmiss ioncann otbe shif‐
te dto position 005C,orthemultifunc tiondis‐
pla yin theins trument clusterdoes notsho w
an ything, have theve hicle transpor tedaw ay
( / pag e303). Atowing vehicle withlifting
eq uipment isrequ ired forve hicle transpor ta‐
tio n.
* NO
TEDama gedue totowing away at
exc essiv elyhigh speeds orove rlong dis‐
ta nces The
drivet ra in could bedamag edwhen tow‐
ing atexc essiv elyhigh speeds orover long
dis tances. #
Atowing speed of30 mph(50 km/h)
mus tno tbe exc eeded. #
Atowing distan ceof30 miles(50 km)
mus tno tbe exc eeded. &
WARNIN GRisk ofacci dent whento wing
a ve hicle whichis toohea vy
If ano ther vehicle istow- star tedor towe d
aw ay,its weight mustno texc eed theper mis‐
sible gross mass ofyour ow nve hicle, other‐
wise thefo llo wing could occur:
R The towing eyema ybecome detach ed.
R The vehicle/tr ailercombination may
sw erve oreve nro llo ver. #
Ifano ther vehicle istow- star tedor
to we daw ay,its weight mustno texc eed
th eper missible gross mass ofyour ow n
ve hicle. If
ave hicle mustbe tow- star tedor towe daw ay,
its per missib legross weight mustno texc eed the
per missible gross weight oftheto wing vehicle. #
Information ontheper missible gross mass of
th eve hicle canbefound ontheve hicle iden‐
tif ication plate(/ page342). 302
Breakdo wnassis tance

#
Vehicl eswith automatic transmiss ion:Do
no topen thedr iver's door orfront passeng er
door ,ot her wise theaut omatic transmiss ion
aut omaticall yshif tsto position 005D. #
Installth eto wing eye(/ page305). #
Fasten theto w bar .
* NO
TEDama gedue toinc orrect connec‐
tion oftheto w bar #
Onlyconnect theto w rope ortow bar to
th eto wing eyes. #
Deact ivat eth eaut omatic locking mechanism
(/ page71 ). #
Donotactiv ateth eHOLD function. #
Deact ivat eth eto w- aw ay alar m(/ page89) . #
Deact ivat eAc tiveBr ak eAssi st
( / pag e19 8). #
Vehicl eswith automatic transmiss ion:
Shif tth eaut omatic transmiss iontoposition
005C. #
Release theelectr icpar king brak e. &
WARNIN GRisk ofacci dent dueto limi‐
te dsaf ety-re lat ed func tionsdur ing the
to wing proce ss
Saf ety-re lat ed func tionsar elimit edorno lon‐
ge rav ailable inthefo llo wing situat ions:
R The ignit ionisswitc hedoff.
R The brak esy stem orpowe rst eer ing sys‐
te m ismalfu nctioning.
R The ener gysupp lyor theon- boar delectr i‐
cal system ismalfunct ioning.
When your vehicle isthen towe daw ay,signif ‐
icant lymor eef fort ma ybe requ ired tosteer
and brak eth an isno rm allyre qu ired. #
Use ato w bar . #
Mak esur eth at thesteer ing wheel can
mo vefreely beforeto wing theve hicle
aw ay. *
NO
TEDama gedue toexcess ive tracti ve
po we r If
yo upull away shar ply, thetractiv epo we r
ma ybe toohigh andtheve hicles couldbe
damag ed. #
Pull away slo wlyand smoo thly. Lo
adi ng the vehicl efo rtr ans port #
Obser vetheno teson towing away
( / pag e302). #
Connec tth eto w bar totheto wing eyein
or der toload theve hicle. #
Vehicl eswith automatic transmiss ion:
Shif tth eaut omatic transmiss iontoposition
005C.
% Ve
hicl eswith automatic transmiss ion:
The automatic transmiss ionmaybe locked
in posit ion005Dintheeve ntofdama getothe
electr icalsystem. Toshif tto 005C ,pr ov ide the
on-boar delectr icalsystem withpo we r
( / pag e299). Br
eakdo wnassis tance 30
3

To
wing eyesto rage location The
towing eyeis locat edinthestow agespac e
unde rth etrunk floor . Ins
talling theto wing eye #
Press themar kon cover1 inwa rdsand
re mo ve. #
Screw intheto wing eyecloc kwiseasfaras it
wil lgo and tight en.
% Mak esur eth at cover1 eng ages inthe
bum perwhen youre mo vetheto wing eye.
* NO
TEDama getotheve hicle dueto
inc orrect useof theto wing eye When
ato wing eyeis used toreco vera ve hi‐
cle, theve hicle maybe damag edinthepr oc‐
ess. #
Onlyuse theto wing eyeto tow aw ay or
to w star tth eve hicle. To
w star ting theve hicl e(eme rgency engine
st ar t) Ve
hicl eswith automatic transmiss ion
* NO
TEDama getotheaut omatic trans‐
mission duetotow star tin g The
automat ictransm issionma ybe damag ed
in thepr ocess oftow star tin gve hicles with
aut omatic transmission. #
Vehicles withaut omatic transmission
mus tno tbe tow star ted. #
Vehicles withaut omatic transmission must
no tbe tow- star ted. Electr
icalfuses No
teson electr icalfuses &
WARNIN GRisk ofacci dent andinjury
due tooverloaded lines
If yo uman ipulat eor bridg eafa ulty fuse orif
yo ure place itwit hafuse withahigher
am per age, theelectr icline could beove rloa‐
ded.
This could result inafire . #
Alw aysre place faulty fuseswit hspec i‐
fi ed newfuses containin gth ecor rect
am per age. Br
ea kdo wnassista nce 30
5

R
Maximum permissible load3com prises the
gr os swe ight ofall vehicle occupants, load
and luggage.
R Recomme ndedtirepr ess ure 1forcold
tir es. The recomme ndedtirepr ess ures are
va lid forth emaximum permissible loadand
up tothemaximum permissible vehicle
speed.
Please alsonote:
R Information onper missib lewe ight sand loads
on theve hicle identif ication plate
(/ page342).
R Information ontirepr essur ein thetir epr es‐
sur eta ble (/ page31 2).
Fu rther relat ed subje cts:
R Determ inin gth emaximum permissible load
(/ page31 8)
R Noteson tirepr essur e(/ page31 0). Ste
psforDe term ining Correct Load Limit The
follo wing steps have been developed as
re qu ired ofall manuf acturersunder Title 49, Co
de ofU.S. Feder alRe gulations, Part57 5, pur‐
sua nttothe"N ational Traf fic and MotorVe hicle
Saf etyAc tof 1966". #
(1):Locat eth est at emen t“T he combined
we ight ofocc upant sand cargoshould never
exc eed XXX kgorXXX lbs.”on your vehicle's
placar d. #
(2): Determ ine thecombin edweight ofthe
dr iver and passeng ersth at will beriding in
yo ur vehicle. #
(3): Subtr actthecombin edweight ofthe
dr iver and passeng ersfrom XXX kgor
XXX lbs. #
(4): The resulting figur eeq uals theav ailable
amoun tof car goand luggageload capac ity.
Fo rex am ple, ifth e"XXX" amount equals
1, 400 lbs.and ther ewill befive 150lb pas ‐
seng ersin your vehicle, theamount ofavaila‐
ble cargoand luggageload capac ityis
65 0lbs. (1,40 0-75 0(5 x15 0) =650 lbs.) #
(5):De term ine thecombin edweight oflug‐
ga ge and cargobein gloaded ontheve hicle.
That weight mayno tsaf elyexc eed theav aila‐ ble
cargoand luggageload capac itycalc ula‐
te din Step 4. #
(6): Ifyo ur vehicle willbetowing atrailer ,
load from your trailer willbetrans ferred to
yo ur vehicle. Consult this manual todeter‐
mine howthis reduces theav ailable cargo
and luggageload capac ityofyour vehicle.
% Notall vehicles areper mitt edtotow a
trailer .To wing atrailer isonl yper mittedifa
tra iler -hit chisins talled. Please consult an
aut hor ized Mercedes -Benz dealer ifyo uha ve
an yqu estion sabout towing atrailer with
yo ur vehicle.
Ev en ifyo uha ve cal cul ated thetot alload care‐
full y,yo usho uld still mak esur eth at themaxi‐
mum permissible gross weight andthemaxi‐
mum gross axle weight rating ofyour vehicle are
no texc eeded. Details can befound ontheve hi‐
cle identif ication plate. 31
8
Wheels andtires

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
To appl y: #
Swi tchth eignition off.
The electr icpar king brak ewill beapplied automaticall y.
If yo udo notwa nttheelectr icpar king brak eto be applied, e.g.atan aut omatic carwash orwhen theve hicle is
being towe d,lea vetheignition switchedon.This does notinclude having theve hicle towe dwit hth ere ar axle
ra ised.
If th eelectr icpar king brak eis no tapplied automaticall y: #
Switc hth eignition offand switc hit bac kon. #
Release andthen apply theelectr icpar king brak emanuall y(/ page17 0).
If it is still no tpossible toappl yth eelectr icpar king brak e: #
Consult aqu alif ied spec ialistwo rkshop. #
Wher enecessar y,also secureth epar kedve hicle agains tro lling away.
To release: #
Ifth econ ditions forau tomatic release arefulf illed andtheelectr icpar king brak eis no tre leased automat ically,
re lease theelectr icpar king brak emanuall y(/ page17 0).
If it is still no tpossible torelease theelectr icpar king brak e: #
Donotcon tinue driving. Consult aqu alif ied spec ialistwo rkshop. Displa
ymessag esand warning/ indic ator lam ps 37
1

Sid
eairba g<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 42
Wi ndo wcur tain airbag ...........................4 2
Air flow
Se tting ................ ............................ .....1 37
Alar m
see Panic alar m
Al ar m system
see ATA(anti-t heftal ar m system)
All-wheel drive
see 4MA TIC
Ambient lighting
Se tting (multimedia system) ................1 30
Andr oidAuto
see Smar tphone integr ation
Animals Pets intheve hicle ........................... ...... 64
Ant i-loc kbr ak ing system
see ABS(An ti-loc kBr akin gSy stem)
Anti-skid chains
see Snowch ains
Anti -thef tpr otection
Imm obiliz er.................................... ........ 87 Ant
icip ator yoccup antprotection
see PRE- SAFE®
(anticip ator yoccu‐
pa nt protect ion)
see PRE-S AFE®
PL US (antic ipatory
occupant protect ion plus)
Apple CarPla y®
see Smar tphon eint egr ation
Assis tance systems
see Drivin gsaf etysy stem
ASS YSTPL US <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
00110011>274
Batt erydi sconnecti onper iods............. 275
Dis play ing theser vice duedate........... 274
Fu nctio n/no tes .................................... 274
Re gular maint enance work <0011001100110011001100110011001100110011001100110011001100110011
00110011> 274
Speci alser vice requ iremen ts.......... .....2 74
ATA (anti-thef tala rm system) ...................8 7
Ac tivati ng/d eactiv ating theint erior
mo tion sensor ................................. ...... 90
Ar ming/ disarming theto w- aw ay
alar m.............................................. .......8 9
Dea ctivating thealar m.......................... 88
Fu nctio n<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011>87
Fu nctio nof theint erior motion sensor ..89
The tow- aw ay alar mfun ction .................8 8 AT
TENTI ONASSIST <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> 178, 180
Fu nctio n<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011>178
Se tting <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011> 180
Sy stem limit ations ...............................1 78
At tention assistant
see ATTENTION ASSIST
Au thorized Mercedes- BenzCenter
see Qualif iedspec ialistwo rkshop
Au thorized workshop
see Qualif iedspecialis two rkshop
Au tomatic distanc eco ntr ol
se eAc tiveDis tance AssistDIS TRONI C
Au tomatic drivin glights ........... ..............122
Au tomatic engine star t(E CO star t/
sto pfunc tion) <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011> ........152
Au tomatic engine sto p(E CO star t/
sto pfunc tion) <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011> ........152
Au tomatic fron tpass engerfr on tair‐
bag shutoff <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011> 45,47
Fu nctio nof theaut omatic front
passeng erfront airbag shutoff.............. 45
PA SSENGER AIRBAGind icat orlam p.....4 7 41
6
Inde x

Com
puter
see On-boar dcom puter
Conne ctingthepa rcel ne t.......................1 12
Consum ption indicat or
Calling up............................................ 158
Con venience closing featur e....... ............. 81
Con venience opening ................................ 80
Coolant (engine)
Capacity .......................................... ....3 48
Che ckleve l.......................................... 280
No tes ..................... ............................. 348
Cool ing
see Clima tecontr ol
Co pyrights
Licen se................ .................................. 34
Tr ademar ks<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 34
Co rnering light ........ .................................1 24
Cr oss Traf fic Aler t...................................2 24
Cr osswind Assist
Fu nctio n/no tes .................................... 176
Cr uise contr ol.......................................... 180
Ac tivati ng ........... ..................................181 Butt
ons <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011>........181
Callin gup aspee d...............................1 81
Dea ctivating ............. ............................181
Fu nctio n<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011>180
Re quiremen ts................................ ...... 181
Sel ecting <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011001100110011> 181
Se tting aspe ed <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011> 181
St or ing aspeed .............................. ...... 181
Sy stem limit ations ........................... ....1 80
Cus tomer Assist ance Center (CAC ).........2 8
Cus tomer Relat ions Depar tment .............2 8 D
Dash board
see Cockpit
Data acquisition
Ve hicle ............................................. ..... 30
Data protection rights
Dat ast or ag e .......................................... 33
Data storage
Dat apr otect ion rights ..................... ...... 33
Elect ronic contr oluni ts <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 30
Onl ine service s<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> ............32
Ve hicle ............................................. ..... 30 Da
ytime running lampmode
see Daytime running lights
Da ytime running lights ........................... 129
Swi tching on/of f<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011> 129
Deact ivat ing theala rm (ATA ).................... 88
Dealer ship
see Qualif iedspec ialistwo rkshop
Dec laration ofconf ormity
Wi reless vehicle component s................2 5
Decor ative fo il(cleaning instructions)
.. .................................................................2 84
Def initions (tiresand loading) ............... 326
Des tinat ionentr y.....................................2 47
Ent ering aPOI oraddress ............ ........247
De tectin ginat tentiv eness
see ATTENTION ASSIST
Diagnos ticsconnec tion............................2 6
Digita lOp erator' sMa nua l.........................1 8
Dingh yto wing
see Tow- bar system
DIRECT SELECT leve r............. ..................158
Eng aging drive po sitio n............ ........... 160 420
Index