tow MERCEDES-BENZ E CLASS 2021 Service Manual

Re
mo ving #
Turn rotating catches6 outward. #
Lowe rbo x1 and pullit out oftheanc ho‐
ra ge son rear shel f4. #
Pull box1 bac kout ofopen ings3. At
tac hin garo of lugg agera ck &
WARNIN GRisk ofacci dent dueto
exc eeding themaximum roof load
The vehicle centerofgrav ity and theusual
dr iving charact eristic sas wellas thesteer ing
and braking charact eristic salt er.
If yo uexc eed themaximum roof load, the
dr iving charact eristic s,as wellas steer ing
and braking, willbegreatl yim pair ed. #
Neverexc eed themaximum roof load
and adjus tyo ur drivin gst yle. Yo
uwill find informa tionon themaximum roof
load inthe"T ec hnical data"sect ion.
* NO
TEVehicle damag efrom non-
appr ovedro of lugg agera ck s The
vehicle could bedamag edbyroof lug‐
ga ge rack sth at have notbe en tested and
appr ovedfo rMer cedes-Benz. #
Use onlyro of lugg agera ck ste sted and
appr ovedfo rMer cedes-Benz. #
Dependi ngon theve hicle equipment,
ensur eth at thesliding sunroofcan be
full yra ised when thero of lugg agera ck
is ins talled. #
Depe ndingon theve hicle equipment,
ensur eth at thetrunk lidcan befully
opened whenthero of lugg agera ck is
ins talled. #
Position theload onthero of lugg age
ra ck insuc hawa yth at theve hicle will
no tsus tain damag eev en when itis in
mo tion . *
NO
TEDama getothepanor amaroof wit h
po we rtilt/sli dingpanel duetonon-
ap prove dro of lugg agera ck s The
panor amaroof wit hpo we rtilt/sli ding
panel maybe dama gedby thero of lugg age
ra ck ifyo uatt em pttoopen itwhen usinga
ro of lugg agera ck notte sted and appr oved
fo rMer cedes-Benz. #
When aro of lugg agera ck isins talled,
open thepanor amaroof wit hpo we r Sea
tsand stow ing 11
5

til
t/sl iding panel only ifth is has been
te sted and appr oved forMer cedes-
Benz.
The panor amaroof wit hpo we rtilt/sli ding
panel maybe raised toallo wventil ation of
th eve hicle interior . *
NO
TEDama getotheco vers The
covers ma ybe dama gedand scratc hed
when being opened. #
Donotuse metallic orhar dobje cts. #
Carefull yfo ld covers 1 upw ards inthe
dir ect ion ofthear row . #
Secu rethero of lugg agera ck tothefa stening
point sbeneat hco vers 1 . #
Com plywit hth eins tallation instruct ions of
th ero of lugg agera ck manuf acturer. #
Secur eth eload onthero of lugg agera ck . Soc
kets Us
ingthe 12Vso cket Re
quirement s:
R Onlycon nectde vices uptoamax imum of
18 0W (15 A).
Dependi ngon theve hicle equipment, theve hicle
has a12 Vsoc ketin thestor ag ecom partmen tin
th efront cent ercon sole. Inaddition, depending on
theve hicle equipment, theve hicle hasa12 V
soc ketin thestor ag ecom partmen tin there ar
passe nger com partment centerconsole. Ex
am ple: 12Vsoc ketin thestor ag ecom partmen t
in thefront cent ercons ole #
Brief lypress thetrim element oftheco veron
th efront .
The coveropens inthedir ect ion ofthear ro w. #
Liftup cap 1ofthesoc ketand insertth e
plug ofthede vice.
If yo uha ve connect edade vice tothe12 V
soc ket,leave theco verof thestor ag ecom part‐
ment open. 11
6
Sea tsand stow ing

Using
the11 5V soc ketin the rear passe nger
co mp artment &
DANG ER Risk offata linj urydue todam‐
ag ed con nectingcables orsoc kets
Yo uco uld recei vean elec tric shoc kif th e
connecti ngcab leor the11 5V po we rsoc ket
is pulled outofthetrim orisdamag edor
we t. #
Use only conne ctingcablesth at aredr y
and free ofdamag e. #
When theignition isswitc hedoff,mak e
sur eth at the11 5V po we rsoc ketis dry. #
Immedia tely ha ve the11 5V po we r
soc ketch eckedor replaced ataqu ali‐
fi ed specialized workshop ifit is dam‐
ag ed orhas been pulledout ofthetrim. #
Neverplu gth econ nect ingcable intoa
11 5V po we rsoc ketth at isdamag edor
has been pulled outofthetrim. &
DANG ER Risk offata linj urydue toinc or‐
re ct handli ngofthesoc ket
Yo uco uld recei vean elec tric shoc kin par tic‐
ular :
R Ifyo ure ac hint oth esoc ket.
R Ifyo uins ertuns uitable devic es orobj ect s
int oth esoc ket. #
Donotre ac hint oth esoc ket. #
Only conne ctsuitab lede vic es tothe
soc ket. Re
quirement s:
R Onlycon nectde vices withasuit able plug
whic hcon form sto thest andar dsspec ific to
th ecount ryyouar ein.
R Onlyco nne ctdevice sup toamax imum of
15 0W.
R Donotus emu ltiple soc ketou tle ts. #
Open flap 3. #
Inser tth eplug ofthede vice into11 5V
soc ket1.
Wh entheon- boar delectr icalsystem voltag e
is suf ficie nt, indi catorlamp 2light sup. Seat
sand stow ing 11
7

USB
portin there ar passe nger comp artment Yo
ucan charge aUS Bde vic e,suc has amobi le
phon e,at theUSB portsusing asuit able charg‐
ing cable .
The devic es can becharge dwit h5 V (up to3A)
and whenth eignition isswitc hedon. Wi
reless chargin gof themobil eph one and
connecti onwit hth eex terior ant enna No
teson wir elessl ych argin gth emobil e
ph one &
WARNIN GRisk ofinju rydue toobject s
being stowe dincor rectl y
If obje ctsintheve hicle interior arestowe d
inc orrectly ,th ey can slide orbe throw n
ar oun dand hitvehicle occupants. Inaddi‐
tion, cupholder s,open stow agespac esand
mobi lephon ere cep tacle scanno tal wa ys
re tain all obje ctswit hin.
Ther eis arisk ofinjur y,par ticular lyin the
ev ent ofsudden braking orasudden chang e
in dir ect ion. #
Alw aysst ow object sso that they can‐
no tbe throw nar ou nd insuch situa‐
tions. #
Alw aysmak esur eth at obj ect sdo not
pr otru de from stow agespac es,parcel
ne ts or stow agene ts. #
Close theloc kable stow agespac es
bef orest ar tin gajo ur ne y. #
Alw aysst ow and securehea vy,har d,
poin ted, shar p-edg ed,fragile orbulky
objec tsinthetrunk/ cargocom part‐
ment . Obser
vetheno teson loadi ngtheve hicle. &
WARNIN GRisk offire from placing
objects inthemobile phonestor ag e
com partmen t
Placing other object sin themobile phone
st or ag ecom partmen tcould constituteafire
hazar d. #
Apar tfr om amobile phone, donot
place anyot her object sin themobile phone
stor ag ecom partmen t,especiall y
th ose made ofme tal. *
NO
TEDama getoobject scaused by
placing them inthemobile phonestor‐
ag ecom partmen t If
object sar eplaced inthemobile phone
st or ag ecom partmen t,th ey ma ybe dama ged
by electr omagne ticfields. #
Donotplace credit cards, datast or ag e
de vices, skipasses orother objects
sensitiv eto electr omagne ticfields in
th emobile phonestor ag ecom part‐
ment . *
NO
TEDama getothemobile phone
st ow agecom partment caus edbyliquids If
liq uids enterthemobile phonestow age
com partment ,th ecom partmen tma ybe
damag ed. #
Ensur eth at no liquids enterthemobile
phone stow agecom partment . 11
8
Sea tsand stow ing

R
Dep endingontheve hicle equipment, the
mobil ephone isconnect edtotheve hicle's
ex terior ant enna viathech argin gmodul e.
R The chargin gfun ction and wireless connec‐
tio nof themobile phonetotheve hicle's
ex terior ant enna areonl yav ailable ifth eigni‐
tion isswitc hedon.
R Small mobile phones mayno tbe able tobe
ch arge din everyposition ofthemobile
phone stor ag ecom partmen t.
R Largemobil ephones whichdo notre st flat in
th emobile phonestor ag ecom partmen tma y
no tbe able tobe charge dor con nectedwit h
th eve hicle's exterior ant enna.
R The mobile phonemayheat updur ing the
ch argin gpr oce ss.This depen dson theappli‐
cation s(apps) currently running .
The mob ile pho necan becool edinthe
mobil ephone stor ag ecom partmen twhen
th eair con ditionin gsy stem isswitc hedon.
The cooling outputinthemobile phonestor‐
ag ecom partmen tis highes twhen thecon ‐
tr oller intheglove boxis closed. R
Toensur emor eef ficie ntchargin gand con‐
nec tionwit hth eve hicle's exterior ant enna,
re mo vethepr otect ive co verfr om themobile
phone. Protect ive co vers whic har edesign ed
fo rwir eles sch argin gar eex clu ded .
R Whe nch argin g,themat should beused if
possible. Wi
relessl ych argin gamobi lephone Re
quirement s:
R The mobile phoneis suit able forwir eles s
ch argin g(Qi- com patible mobi lephon e).
A lis tof Qi- com patible mobi lephon escan be
fo und at:ht tp s:// www .merced es-ben z-
mob ile.com #
Plac eth emobile phoneasclose tothecen‐
te rof mat 1aspossi blewithth edispla y
fa cing upwa rds.
When thech argin gsymbo lis sho wninthe
multime diasystem, themobile phoneis
being charge d.
Malfunct ionsduring thech argin gpr oce ssare
sho wninthemedia display.
% The mat canberemo vedfo rclea ning, e.g.
usi ng clea n,luk ewa rmwater. Sea
tsand stow ing 11
9

Ins
tallin gand remo ving the floor mats &
WARNIN GRisk ofacci dent dueto
object sin thedr iver's foot we ll
Obj ectsin thedr iver's foot we llma yim pede
pedal trav el or bloc kadepr essed pedal.
This jeopar dizestheoper ating androad
saf etyof theve hicle. #
Stow allobj ect sin theve hicle secur ely
so that they canno tget intoth edr iver's
fo ot we ll. #
Alw aysins tallth efloor mats securely
and asprescr ibed inorder toensur e
th at ther eis alw ayssuf ficie ntroom for
th epedals. #
Donotuse loose floor mats anddonot
place floor mats ontopof one another. #
Toins tall: press studs 1onto holder s2. #
Toremo ve:pu llth efloor mat offholder s2. 12
0
Sea tsand stow ing

#
Movethesteer ing wheel tothest ra ight -
ahead position. #
Selec tth espor tiestav ailable drive pr ogram
B orC(/ page15 7). #
Dea ctivateESP ®
(/ page 176). #
Dep ress and hold thebr ak epedal firm lywith
yo ur leftfo ot . #
With your right foot ,full ydepr esstheaccel‐
er ator pedal. #
Afterno mor eth an five seconds, take your
lef tfo ot quickl yof fth ebr ak e, but keep the
acc elerat orpedal depresse d.
The vehicle pullsaway atmax imum acceler a‐
tio n. #
Swit chon ESP ®
once theaccelera tionproce‐
dur eis com plete.
Endin gop tim ized acceler ation #
Remo veyour foot from theacceler ator pedal. #
React ivat eth eES P®
.
% Afteryo upull away wit hop tim ized accelera‐
tio n,com ponentsof thedr ivet ra in can
becom eve ry hot,whic hmeans that opti‐ miz
edacc eleration values maybe reac hed
ag ain onlyafte ra fe w min utes. No
teson driving &
WARNIN GRisk ofacci dent dueto
object sin thedr iver's foot we ll
Obj ectsin thedr iver's foot we llma yim pede
pedal trav el or bloc kadepr essed pedal.
This jeopar dizestheoper ating androad
saf etyof theve hicle. #
Stow allobj ect sin theve hicle secur ely
so that they canno tget intoth edr iver's
fo ot we ll. #
Alw aysins tallth efloor mats securely
and asprescr ibed inorder toensur e
th at ther eis alw ayssuf ficie ntroom for
th epedals. #
Donotuse loose floor mats anddonot
place floor mats ontopof one another. &
WARNIN GRisk ofacci dent dueto inc or‐
re ct foot we ar
In cor rect foot we arinc ludes, forex am ple:
R Shoes withplat form soles
R Shoes withhigh heels
R Slipper s #
Alw ayswe arsuit able foot we arso that
yo ucan operat eth epedals safely. &
WARNIN GRisk ofacci dent ifth eignition
is switc hedoffwhile driving
If yo uswit choffth eignition whiledriving,
saf etyfun ction sar ere strict ed orno long er
av ailable.
Yo uwill need touse considerably morefo rc e
to steer and brak e, forex am ple. #
Donotswit choffth eignition whiledriv‐
ing. Dr
iving andparking 14
9

The
segment sof dis tance displ ay2 showthe
dis tance totheeve ntaheadas follo ws :
R Afew segm entslight up:theeve ntaheadis
nea r.
R Man ysegments lightup:theeve ntaheadis
fur ther aw ay.
When theve hicle nearsth eeve nt,ECOAssi st
will calc ulateth eop timal speed formaximu m
fuel econom yand recup erati ve ener gybased on
th edis tan ce, speedand grad ient. The Foot off
the Accele ratormess age3 appea rson the
multifu nctiondisplay. The firs tse gme ntsinfront
of theve hicle willturngr een. Theremaini ngseg‐
ments willinitia llystay whit e.Ifth edr iver take s
th eir foot offth eaccelera torpeda lin good time,
th ere maini ngsegments onthedispla ywill suc‐
cessiv elytur ngr een until theeve ntsho wnis
re ac hed. Thedrivet ra in will besetfo rmaximu m
fuel econom y.Re cup erati on willch arge thebat‐
te ry.Re cup erati on willbe adaptedto theselec‐
te ddr ive pr og ram.
The eventwillbe sho wnfora shor ttime afte rit
has been passed.Ifth er eis no response tothe Foot
offthe Accele ratorprom pt,th esegment s
will remain white.
If th eeve ntinvo lves ave hicle infront, allseg‐
ments willimmediat elytur ngr een once ther eis
a re sponse totheFoot offthe Accelerator
pr om pt.
Fo ractiv eEC OAssis tin drive pr ogr am ;,
symb ol3 willapp ear onthemultifunc tiondis‐
pla yand ontheHead-up Displaybeside trans‐
mission position 005B.Symbol 3will also appear
when theassis tant displ ayisno tselec ted.
If th esy stem does notint erve ne during the
eve ntahead, nothing will bedispla yed. The sys‐
te m wil lbe pass ive.
EC OAssis tis activ eonl yin drive pr ogr ams ;
and A.
Sy stem limit s
EC OAs sis tcan function evenmor epr eci sely if
th ero uteis adher edtowhen routeguidan ceis
act ive. The basic function isalso available with‐
out active ro uteguidan ce.Notall informat ion
and traffic situ ations canbefore seen. Thequal‐
ity depen dson themap data. EC
OAssis tis onl yan aid. Thedriver isresponsi‐
ble forke eping asaf edis tance from theve hicle
in front, forve hicle speed andforbr aking in
good time. Thedriver mus tbe ready tobrak eat
all times irre spectiv eof whe ther thesy stem
int erve nes.
The system maybe impair edorma yno tfunc tion
in thefo llo wing situat ions:
R Ifvisibilit yis poor ,e.g. due toinsuf ficie ntillu ‐
mina tionofthero ad, high lyvariable shade
con dition s,rain, sno w,fogor hea vyspr ay.
R Ifth er eis glar e, e.g .fr om oncom ingtraf fic,
di re ct sunli ght orreflect ions.
R Ifth er eis dir ton thewindshield inthear ea
of themultifunc tioncamer aor thecamer ais
fo gg ed up, damag edorobscur ed.
R Iftraf fic sig ns areha rd todiscer n,e.g. due to
dir t,sno wor insuf ficie ntlighti ng,orbeca use
th ey areobsc ured.
R Ifth einf ormation onthena vig ation system's
digit almap isincor rect or outof date.
R Ifsigns areambi guou s,e.g. traf fic sig ns in
ro adw orks orinadjacent lanes. Dr
iving andparking 15
5

#
Keep theve hicle SmartKey out ofreac h
of childr en. Use
theDIRE CTSELECT leve rto switc hth e
tr ans missi on positio n.The current trans mis sion
po sitio nis displ ayed inthemultifunc tiondispla y. 005D
Park position
005E Reversege ar 005C
Neut ral
005B Drive po sitio n
En gaging reve rsege ar R #
Depr essthebr ak epedal andpush the
DIR ECT SELEC Tleve rupw ards pas tth efirs t
point ofresis tance.
En gaging neutr alN #
Depr essthebr ak epedal andpush the
DIR ECT SELEC Tleve rup ordown tothefirs t
point ofresis tance.
% Toshif tint oneutr al005C withth eignition on,
push theselect orleve rup ordown forse v‐
er al seconds tothefirs tpo int ofresis tance.
Sub sequently releasing thebr ak epedal will
allo wyo uto mo vetheve hicle freel y,e.g. topush
it or tow itaw ay.
Pr ocee das follo ws ifyo uwa nttheaut oma tic
tr ansm ission toremain inne utr al005C 005C,
evenif
th eignit ionisswitc hedoffor thedr iver' s
door isopened : #
Dep ress thebr ak epedal andengageneutral
005C when theve hicle isat ast ands till. #
Release thebr ak epedal. #
Switc hth eignition off.
% Ifyo uth en exitth eve hicle leaving the
Smar tKey intheve hicle, theaut omatic trans‐
mission remains inneutr al005C.
Eng aging parkpositio nP #
Obser vetheno teson par king theve hicle
(/ page16 4). #
Dep ress thebr ak epedal untiltheve hicle is
at ast ands till. #
When theve hicle isat ast ands till,pr ess but‐
to n005D.
Whe nth etransmission positiondisplay
sho ws005D,th epar kposition iseng aged. Ifno
tra nsmiss ionposition display005D appear s,
secur eth eve hicle topreve ntitfrom rolling
aw ay.
% Dep endingonthesituation ,it ma yta ke a
shor ttime until005Diseng aged. Ther efor e,
alw ayspa yatt ention tothetra nsmiss ion
position display. Dr
iving and parking 15
9

#
Alw aysmak esur eth at nobody iswit hin
th era ng eof mo vement ofthedoor . Onl
yoper ateth efo llo wing doorsusing the
ga rage door opener :
R Door swit hasaf etyst op and reve rsing fea‐
tur e
R Doorswhic hcon form tothecur rent U.S.
sa fety standar ds
Re quirement s:
R The vehicle hasbeen parkedoutside the
ga rage oroutside thera ng eof mo vement of
th edoor .
R The engine isswitc hedoff.
R The ignition isswitc hedon.
% The garage door opener function isalw ays
av ailable whentheignition isswitc hedon. #
Chec kif th etra nsmit terfr eq uency ofthe
re mo tecontr olha sth efreq uency rang eof
280 to868 MHz.
Ra dio equipment approval num ber:
R NZLM UAHL5 (USA)
R 4112 A-MU AHL5 (Canada ) #
Press and hold button1, 2or3 that you
wish toprog ram.
Indicat orlam p4 flashes yello w.
% Itcan take up to20 seconds beforeth eindi‐
cat orlam pflashes yello w. #
Release thepr ev iousl ypr essed button.
Ind icat orlam p4 con tinues toflash yello w. #
Point remo tecontr ol6 from adi st anc eof
0. 4in (1 cm )to 3in (8 cm) towa rdsbutt on
1, 2or3. #
Press and hold button5 ofremo tecontr ol
6 unti lone ofthefo llo wing signalsappear s:
R Indicat orlam p4 light sup green contin‐
uousl y.Progr amming iscom plete.
R Indicat orlam p4 flashes green .Pr o‐
gr ammi ngwassuccessful. Addition ally,
sync hronization ofthero lling code with
th edoor system mus talso becar ried out. #
Ifindicat orlam p4 does notlight uporflash
gr ee n: repeat thepr ocedur e. #
Release allofthebutt ons. Dr
iving andparking 16
7