LED MERCEDES-BENZ E CLASS 2021 Owners Manual

Digita
l– in theve hicl eV ehicledocument walletD igital–on theInt erne tD igital–as an app
Fa mili arize yourself withth econ ‐
te nts oftheOper ator's Manual
dir ect lyvia theve hicle's multi‐
media system (menu item "Vehi‐
cle information ").Startwit hth e
qu ick guide orbroaden your
kn ow ledg ewit hpr act ical tips. Her
eyo ucan find com prehe n‐
si ve informatio nabout operating
yo ur vehicle andabout services
and guar antees inprint ed form . Yo
ucan find theOper ator's Man‐
ual ontheMer cedes- Benzhome‐
pag e. The
Mercedes- BenzGuides app
is available free- of-charge in
fa mili arapp stor es. É213
5847118~ËÍ
2135847118 Apple
®
iOS AndroidTM Or
der no.P213 1550 13 Partno. 21358 471 18
Edi tionB-202 1 E-Clas
sSedan Op
erator' sMa nua l
Mer cedes-BenzMerc edes- Benz E-ClassSedan

Publication
details
Int erne t
Fu rther information aboutMercedes-Ben zve hi‐
cles andabout Mercedes‑Ben zAG can befound
on thefo llo wing websit es:
htt ps:/ /www .mbusa. com(USAonl y)
htt ps:/ /www .mercedes- benz.ca(Canada only)
Documentation team
© Mer cedes ‑Benz AG:No tto be repr int ed, trans‐
lat ed orother wise repr oduced, inwhole orin
par t,wit hout written per mission from
Mer cedes‑ BenzAG .
Ve hicl emanuf acturer
Mer cedes‑Benz AG
Mer cedess traße 120
703 72Stutt gart
Ger man y Fr
ont passeng erair bag warning Airb
agwarning sticke rfo rUS Aand Canada &
WARNIN GRisk ofinju ryor deat hif th e
co-dr iver airba gis ena bled
If th eco- driver airbag isenabled, ach ild on
th eco- driver seat maybe stru ck bytheco-
dr iver airbag during anacciden t.
NEVE Ruse are ar wa rd-faci ng child restra int
sy stem onaseat withan ENABL EDFRONT
AIRB AG;DE ATHor SERIOU SINJU RYtothe
CH ILD can occur . Obser
vethech ap ter"C hild renin theve hicle".
Asat02.0 4.20

#
Use recy cle dre condi tionedcom po‐
nents andparts from
Mer cedes‑Benz AG. *
NO
TEImpairment oftheoper ating effi‐
cie ncy ofthere stra int systems from
ins talling accessor ypar tsor from repair s
or we lding Air
bags andEmerge ncy Tensi oni ng Device s,
as wellas con trol unit sand sensorsfo rth e
re stra int systems, maybe installed inthefo l‐
lo wing areas ofyour vehicle:
R Door s
R Door pillars
R Doo rsi lls
R Sea ts
R Cockpit
R Instrument cluster
R Cen terconsole
R Lateral roof frame #
Donotins tallacc essor ypar tssuc has
audio systems inthese areas. #
Donotcar ryout repair sor we lding. #
Have afte rm arke tins tallation ofacc es‐
sor ies carried out ataqu alif ied spec ial‐
is two rkshop. Yo
uco uld jeopar dizeth eoper ating safetyof your
ve hicle ifyo uuse parts,tir es and wheel sas well
as acc essor iesreleva nt tosaf etywhic hha ve not
be en approve dby Mer cedes-Ben z.Saf ety-re le‐
va nt systems, e.g.thebr ak esy stem, maymal‐
func tion.Onl yuse Mercedes- BenzGenuineP arts
or par tsof equal qualit y.Onl yuse tires, wheels
and accessor iesthat have been specif ically
appr ovedfo ryo ur vehicle model.
Mer cedes-Ben zGenuineP arts aresubject to
st rict qualit yins pec tions.Eac hpar thas been
spec iallyde veloped, manufactured orselec ted
fo rMer cedes-Benz vehicles andadap tedto
th em. Ther efor e, onl yMer cedes- BenzGenuine‐
Pa rts should beused. Mor
eth an 300,0 00 differe nt Mer cedes-B enz
Ge nui neP arts areav ailable forMer cedes-Benz
model s.
All author ized Mercedes-B enzCent ersmaint ain
a supply ofMer cedes-B enzGenuineP arts for
nece ssaryser vice andrepair work.In addition,
st ra tegically locatedpar tsdeliv erycent erspr o‐
vide forqu ick and reliable partsser vice .
Alw aysspecify theve hicle identif ication number
(VIN) (/page342) when order ing Mer cedes-
Benz GenuineP arts. Oper
ator's Manual
This Oper ator's Manual describesallmodels and
all standar dand optio nal equipme ntavailable for
yo ur vehicle atthetime ofthis Opera tor's Man‐
ua lgoing topress. Countr y-specif icdif fere nces
ar epo ssi ble. No tethat your vehicle mayno tbe
eq uipped withall featur esdesc ribed. Thisisalso
th ecase forsy stems andfunc tionsre leva nt to
saf ety. Ther efor e, theeq uipment onyour vehicle
ma ydif ferfr om that inthedescr iption sand illus‐
tra tion s. Gener
alno tes 21

If
yo umod ifycomp onent partsof these high-
vo ltag ecom pone ntsor touc hdamag edcom‐
pon entpar ts,yo uma ybe elec troc uted.
Hig hvo ltag ecom pone ntsma ybe damag ed
in an acc ident ,alt hough thedamag ema yno t
be visible. #
Neverper form modif icationstocom po‐
nent parts of high-v oltagecom ponents. #
Neverto uc hdamag edcomp onent parts
of high-v oltagecom ponent s. #
Neverto uc hco mp onent partsof high-
vo ltag ecom pone ntsaf te ran accide nt. Ve
hicles witha48 Von-boar delectr icalsystem
con tain high voltag ecom pone nts. These compo‐
nen tsaremar kedwit hahigh voltag elabel: All
workon high voltag ecom pone ntsmus tbe
car ried out ataqu alif ied spec ialistwo rkshop. Dec
laration ofconf ormity forwi reless vehi‐
cle comp onent s
US A:"Radio based devic es ofthis vehicle com‐
ply withPa rt15 oftheFCC Rules. Opera tionis
subje ctto thefo llo wing twocon dition s:1) These
de vice sma yno tcause harmful interfere nce, and
2) The sedevice smu stacc eptan yint erfere nce
re cei ved, includin gint erfere nce that ma ycaus e
unde sired operation .Chan gesor modif ications
no tex pressl yappr ovedby thepar tyresponsible fo
rcom pliance could void theuser's author ityto
oper ateth eeq uipment. "
Canada :"This vehicle contains license-e xemp t
tr ans mitter( s)/r ece iver( s)that com plywit hInno ‐
va tio n,Scie nceand Econo micDe velopmen tCan‐
ada ’sRSS (s).Operatio nis subj ectto thefo llo w‐
ing twocon dition s:(1) These device sma yno t
cause interfere nce, and(2)The sedevice smu st
acc eptan yint erfere nce, including interfere nce
th at ma ycaus eunde sired oper ationof the
de vice. "
Char ging unitforwi reless chargin gof mobi le
phone s(WMI )
This equipment complies wit hth eFCC andIC
ra diation exposur elimits setfo rth fo ran uncon‐
tr oll ed environment. Thisequip ment shouldbe
ins talled and opera tedwit haminimum distance
of 0cm (in co ntact) betwee nth era diat orand
yo ur body .This transm itter mus tno tbe co-lo ca‐
te dor oper ating incon junc tion withan yot her
ant enna ortransmitt er.
US A:"W ireless chargin gsy stem formobil ede vi‐
ces (Mod el:D-WMI20 15A): this de vice complies
wit hPa rt18 oftheFCC Rules." Gener
alno tes 25

R
laws and safetyst andar dsper tainin gto
mo torve hicles No
tesfo rper sons with elec tron icmedi cal
aids
* NO
TEPlug -in hybrid #
Obser vetheno tesin theSupplement .
Yo uco uld other wise failto recogni ze
da ngers. Mercedes-Be
nzAG canno t,des pite car efu lly
de veloping vehicle systems, completely rule out
th eint eraction ofvehicle systems withelectr onic
medical aidssuchas car diac pacemak ers.
In addition, ther ear ecom ponen tsins talled in
th eve hicle that, rega rdless oftheoper ating sta‐
tus oftheve hicle, cangener atema gne ticfields
on apar withper manen tmagne ts.These fields
can befound ,fo rex am ple, inthear ea around
th emultimedia andsound system oralso inthe
ar ea oftheseats, depending ontheve hicle
eq uipment. Fo
rth is reason ,th efo llo wing canoccurinisola‐
te dcases, dependin gon theaids used:
R Medical aidsmalfunct ioning
R Adversehealt hef fects
Obs erve theno tesand warnings ofthemanuf ac‐
tur erofthemedical aids;ifin doubt, contact the
de vice manuf acturerand/or your doc tor.If th er e
is con tinuin guncer taint ycon cerningth epossi‐
bility ofmedical aidsmalfunct ioning,Mercedes-
Benz AGrecomme ndsusing only few elec trical
ve hicle systems and/or maintaining adis tance
fr om thecom ponen ts.
Onl yha ve repair sand maint enanc ewo rkinthe
ar ea ofthefo llo wing compone ntscar ried out by
a qu alif ied spec ialistwo rkshop:
R Vehicle component scar rying livevo ltag e
R Trans miss ionantenn a
R Mult imed iasystem and sound system
If yo uha ve anyqu eries orsugg estion s,con sult a
qu alif ied spec ialistwo rkshop. Pr
oblems withyour vehicl e
If yo usho uld exper ience apr oblem withyo ur
ve hicle, particular lyone that youbelie vema y
af fect its safeope ratio n,we urge youto cont act
an author ized Mercedes-B enzCent erimmedi‐
at elyto have thepr oblem diagnosed andrecti‐
fi ed. Ifth epr oblem isno tre solv edtoyour sat is‐
fa ction, plea se discu ssthepr oblem again with
an aut hor ized Mercedes- BenzCenteror,if nec‐
essar y,cont actusatone ofthefo llo wing
addr esses :
In theUS A:
Mer cede s-Benz USA,LLC
Cus tomer Assis tance Center
One Mercede s-BenzDrive
Sand ySpr ings,GA 30328
In Can ada:
Mercede s-BenzCanad a,Inc.
Cu stomer Relation sDepar tment
98 Vande rhoof Avenue
To ronto, Ont ario M4G 4C9 28
Gener alno tes

QR
code forre scue card
QR codes areatt ached inthefuel filler flap and
on theopposit eside ontheB-pillar .In theeve nt
of an acci dent, rescue services canusetheQR
code toquickl yfind theappr opriatere scue card
fo ryo ur vehicle. Thecurrent rescue cardcon‐
ta ins themos tim por tant informa tionab ou tyo ur
ve hicle inacom pact form ,e.g. thero utin gof the
electr iclines.
Fu rther information canbeobt ained athttps: //
www .mercedes-benz .de/qr-code. Data
storage Data
processi ngintheve hicl e Ele
ctroni cco ntr olunits
Electr oniccontr olunits areins talled inyour vehi‐
cle. Contr olunits process datawhic h,forex am‐
ple, they recei vefrom vehicle sensor s,ge ner ate
th emselv esorexch ang ebe tween themselv es.
Some control units arere qu ired forth esaf e
oper ation ofyour vehicle, some assistyo uwhen
dr ivin g,suc has driver assis tance systems, while
ot her senable comfortor infotainm entfunction s. The
follo wing prov ides youwit hge ner alinf orma ‐
tio nre ga rding datapr oces sing intheve hicle.
Ad dition alinf ormation rega rding exact lywh ich
da ta inyour vehicle arecollect ed,save dand
tra nsmit tedto third par ties and forwha tpur‐
pose, canbefound intheinf ormation direct ly
re lat ed tothefunc tionalch aract eristic sin qu es‐
tion intheir respectiv eoper ating instructions.
This information isalso available online and,
depen dingon theve hicle equipment, digitally.
Pe rsonal data
Ev eryve hicle isidentif iedbyauniq uevehicle
identif ication number .Depending onthecoun‐
tr y, this vehicle identif ication number canbe
used by,fo rex am ple, government alau thor ities
to determ ine theidentit yof theow ner .The reare
ot her possibili tiestouse dataco llec tedfrom the
ve hicle toident ifytheow ner ordriver ,su ch as
th elicense platenumber .
Ther efor e, dat age ner ated orproce ssedby con‐
tr ol uni tsma ybe attr ibut ab leto aper son or,
unde rcer tain con dition s,becom eatt ribut able to
a per son .De pen dingon whic hve hicle dataar e
av ailable, itma ybe poss ibletomak einf erences abou
t,forex am ple, your drivin gbeha vior,yo ur
loc atio n,your routeor your use pattern s.
Leg alrequ irement sre ga rding thedisclos ure
of data
If leg allyre qu ired todo so, manuf acturersar e, in
individual cases,legallyoblig edtoprov ide gov‐
er nm ent alent ities ,upon requ estand tothe
ex tent requ ired, datast or ed bythemanuf ac‐
tur er.Fo rex am ple, this ma ybe thecase during
th einve stigation ofacr imin aloffense.
Go vernment alentities areth emselv es,inindivid‐
ual cases andwithin theapplicable legalframe‐
wo rk,aut hor ized toread out datafrom theve hi‐
cle. Inthecase ofan acciden t,inf ormation that
can help withan inve stigation can,th er efor e, be
ta ke nfrom theairbag control unit, forex am ple.
Oper ational data intheve hicl e
This isdat are ga rding theoper ation oftheve hi‐
cle, whic hha ve been processed bycontr oluni ts.
Thi sincl udes thefo llo wing data,forex am ple:
R Vehicle status informat ionsuchas thespeed,
longitudin alaccelera tion,lat eral accelera ‐
tion ,number ofwheel revo lution sor thefa s‐
te ned seatbe lts displ ay 30
Gener alno tes

and
used, other than forth epr ov ision ofser v‐
ices, isdone soexc lusiv elyon thebasis ofleg al
per mission. Thisisthecase, forex am ple, fora
leg ally prescr ibed emerg encycallsystem, acon ‐
tra ctual agreement orwhen consent hasbeen
giv en.
Yo ucan have ser vices andfunctions, someof
whic har esubject toafe e, activ ated ordeactiv a‐
te d. This excludes legallypr escr ibed functions
and service s,suc has an emer gency callsy stem.
Thir dpar tyser vices
If yo uuse onlineser vices from other prov ider s
(t hir dpar ties ),th ese services areth ere sponsi‐
bility ofthepr ov ider inqu estion andsubject to
th at prov ider's datapr otect ion conditions and
te rm sof use. Asage ner alrule, themanuf ac‐
tur erhas noinfluence onthecon tent
exc hang ed.
Fo rth is reason ,when services arepr ov ided by
th ird par ties ,please asktheser vice prov ider in
qu estion forinf ormation aboutthetype, extent
and purpose ofthecollect ionand useofper‐
sonal data. Data
protection rights Depen
dingonyour count ryor theeq uipment
and rang eof func tions ofyour vehicle aswellas
th eser vices youuse and theser vices onoffer,
yo uar een titled todiffere nt data protect ion
ri ghts. Further information ondat apr otect ion
and your dat apr otect ion rights caneither be
fo und onthemanuf acturer'swebsit eor youwill
re cei vethis inf ormatio nas par tof theva rious
ser vices andservice offers .The reyouwill also
fi nd thecon tact informati onforth emanuf ac‐
tur erand itsdat apr otect ion officer s.
At awo rkshop, forex am ple, withth esuppor tof
a specialis tand possibly fora fe e, youcan have
dat are ad out whic his stor ed onlylocally inthe
ve hicle. MBUX
multim ediasystem/M ercedes me
connect If
th eve hicle iseq uipped withth eMBUX multi‐
media system orMer cedes meconnect ,addi‐
tion aldat aabout theve hicle's operation, theuse
of theve hicle incer tain situat ions,and theloca‐
tion oftheve hicle maybe com piled bythe MBUX
multimedia system orMer cedes mecon‐
nect .
Fo radd itional information, pleasereferto the
"MB UXmult imed iasystem" sectionand/or the
Mer cedes meconn ectTerm sand Conditions. Ev
ent data recor der s US
Aonl y:
This vehicle iseq uipped withan event data
re cor der (EDR ).The mainpu rpose ofan EDRis
to recor d,incer tain crash ornear crash-lik esit‐
uation s,suc has an airbag deployment orhitt ing
a ro ad obs tacle ,da ta that will assis tin unde r‐
st andi nghowave hicle's systems perform ed.
The EDRis designed torecor dda ta relat ed to
ve hicle dynamics andsafetysy stems fora shor t
per iod oftime, typica lly 30 seconds orless.
The EDR inthis vehicle isdesigned torecor d
su ch dat aas:
R Howvarious systems inyour vehicle were
oper ating
R Whe ther or notth edr iver and front
passeng erseat belts werebuc kled/f astened Ge
ner alno tes 33

#
Alw aysensur eth at an unus edseat belt
is full yre tract ed. Fa
stening andadjust ing seat belts If
th eseat beltispulled quickl yor shar ply, the
seat beltretract orlock s. The seat beltstra pcan‐
no tbe pulled outanyfur ther. #
Alw ayseng ageseat belttongu e2 ofthe
seat beltintoseat beltbuckle1 ofthecor‐
re sponding seat. #
Press and hold theseat beltoutle tre lease
and slide seatbeltoutle t3 intoth edesir ed
position . #
Letgo oftheseat beltoutle tre lease and
ens ureth at seat beltoutlet3 locksinto
posit ion.
Ve hicl eswith automatic front passen gerair‐
bag shutoff:
* NO
TEDep loym ent oftheEmer gency
Te nsi oni ng Device andside airba gwh en
th efront passeng erseat isunocc upied If
th eseat belttongu eis eng aged intheseat
belt buckleoftheunocc upied front
passeng erseat, theEmer gency Tensi oni ng
De vice andtheside airbag mayalso deplo y
in theev ent ofan acciden talong withot her
sy stems. #
Onlyone person should useeachseat
belt atanyone time. Ve
hicl eswithout automatic front passen ger
airb agshu toff:
* NO
TEDep loym ent oftheEmer gency
Te nsi oni ng Device when thefront -
passeng erseat isunocc upied If
th eseat belttongu eis eng aged intheseat
belt buckleoftheunocc upied front -
passeng erseat, theEmer gency Tensi oni ng
De vice mayal so deploy intheev ent ofan
acciden talong withot her systems. #
Onlyone person should useeachseat
belt atanyone time. Seat
beltadjustm ent function Ve
hicl eswith PRE-S AFE®
:Af tera front seat
belt hasbeen fastened, theaut omatic seatbelt
adjus tmentma yappl ya cer tain tigh tening forc e.
Do nothold theseat belttight lywhile itis
adjus ting.
Yo ucan activat eand deac tivateth eseat belt
adjus tmentfunc tion using themultimedia sys‐
te m (/ page42) . Occupa
ntsaf ety 41

Ac
tiv atin g/deac tivatin gse at beltadjus tment
vi a the multi mediasy stem Multi
media system:
4 © 5
Set ting s5
Vehicle #
Activateor deacti vate Belt Adjus tment . Re
leasing seatbelts #
Press there lease buttonintheseat belt
buc kleand guide theseat beltbackwit hth e
seat belttongu e. Se
at beltwa rning funct ionforthe driver and
fr on tpass enger The
00E9 seatbeltwarning lam pin theins tru‐
ment displa yis are minder that all vehicle occu‐
pants mustwe artheir seat belts correctly .
The 00E9 seatbel twa rning lam plight sup forsix
seconds everytim eth eve hicle isstar ted.
In addition, awa rning tone maysou nd.
Whe nth edr iver's andfront passeng er'sdoor s
ar eclosed andthedr iver and front passeng er ha
ve fastened their seat belts, theseat belt
wa rning goes out.
In thefo llo wing cases ,th eseat beltwarning
light sup dur ing ajour neyif:
R The vehicle speed exceeds 15mp h
(25 km/ h)and thedr iver's orfront
passeng erseat beltisno tfa stened.
R The driver or front passeng erunf astens their
seat beltwhile theve hicle isin mo tion. Airbags
Ov
ervie wof airbags 1
Driver's knee airbag
2 Driver's airbag
3 Front passeng erairbag
4 Front passeng erknee airbag
5 Windo wcur tain airbag
6 Side airbag
The installation locationofan airbag isident ified
by theAIRB AGsymbol.
When enabled, anairbag canprov ide addition al
pr otect ion forth ere spectiv eve hicle occupant. 42
Occupant safety

Pot
entialprotect ion prov ided byeac hairbag:
R Knee airbag: thigh, knee and lowe rleg
R Driver's airbag,front pass engerairb ag:head
and ribcag e
R Side airbag: ribcag e,also pelvis forfr ont seat
occupa nts
R Windo wcur tainairba g:hea d
* NO
TEMer cedes-AMG vehicles #
Obser vetheno tesin theSupplement .
Yo uco uld other wise failto recogni ze
da ngers. &
WARNIN GRisk ofinju ryor deat hif th e
co-dr iver airba gis ena bled
If th eco- driver airbag isenabled, ach ild on
th eco- driver seat maybe stru ck bytheco-
dr iver airbag during anacciden t.
NEVE Ruse are ar wa rd-faci ng child restra int
sy stem onaseat withan ENABL EDFRONT
AIRB AG;DE ATHor SERIOU SINJU RYtothe
CH ILD can occur . When
installing ach ild restra int system onthe
fr ont passeng ersea t,obse rveth eve hicle-spe‐
cif icinf ormation (/page61 ).Al so ,alw ays
obser vetheno teson rear wa rd-faci ng or
fo rw ard-f acin gch ild restra int systems onthe
fr ont passeng ersea t.
Inf ormation onaut omatic front passen ger
airbag shutoff
The front passeng erairbag canonly bedep loye d
in an acc ident ifth ePA SSENGER AIRBAGOF F
ind icat orlam pis off.Ifth efront passeng erseat
is occupied, makesur e,bo th bef oreand during
th ejour ney,that thest atus ofthefront
passeng erairbag iscor rect (/ page 47).
* NO
TEImpo rtant poin tsto remember if
th efront passeng erseat isunocc upied In
an acciden t,th ecom ponen tsof the
re stra int system maydeplo yunnec essarily
on thefront passeng erside if:
R Ther ear ehea vyobjec tson thefront
passeng erseat. R
The seat belttongu eis eng aged inthe
seat beltbuckleofthefront passeng er
seat andthefront passeng erseat is
unocc upied. #
Stow object sin asuit able place. #
Onlyone person should useeachseat
belt atanyone time. Depending
onthede tected acci dent situation,
th ewindo wcur tain airbag onthefront
passeng erside maydeplo y.The airbag is
deplo yedre ga rdless ofwhe ther thefront
passeng erseat isoccupied. Pr
otectiv ecap acit yof theair bags Dep
endingontheacciden tsituation ,an airbag
ma ysupplement thepr otect ion offere dby acor ‐
re ctly fastened seatbelt. Occ
upant safety 43