phone MERCEDES-BENZ E-CLASS CABRIOLET 2017 Workshop Manual

A li
stof mobile phones which are compatible
with thete lephone module with Blue tooth®
(SAP
profile) can be found at:
http://www.mercedes-benz.com/connect.
Multimedia sy stem:
, Telephone
Sear ching for a mobile phone #
á Connect device - no device connected #
Select Connect new device .#
Select Connect SAP telephone and confirm.#
Select Start search .
De tected mobile phones are displ ayed.
Au thorising and connecting a mobile phone #
Select the mobile phone. #
Ente r arandom 16-digit PIN and confirm. #
Enter and confirm the same PIN on the
mobile phone. #
If necessar y,enter the SIM card PIN. Obser
vethefo llowing no tes:
R a mobile phone which has already been
authorised is automatically connected.
R the multimedia sy stem alw ays sear ches for
th e last connected mobile phone. If this is
not available, the pr eviously connec ted
mobile phone is searched for.
R only one mobile phone can be connected to
th e module at any one time.
Switching tothe mobile phone on thete le‐
phone module
Requ irement:
Yo u can on ly switchtoano ther authorised
mobile phone if you are not cur rently making a
call. Multimedia sy
stem:
, Telephone .
á Connect device -
Mobile phone #
Select the mobile phone on theSA P module
device list.
The mobile phone is sear ched for and con‐
nected if it is within Blue tooth®
ra nge and if
Blu etoo th®
is activated. #
Confirm the module's connection requ est on
th e mobile phone (see the manufacturer's
operating instructions). #
Where necessar y,enter the SIM card PIN
into the multimedia sy stem and confi rm.
The cur rently connected mobile phone is indica‐
te dby the# dot in the Blue tooth®
phone list.
A maximum of 15mobile phones can be auth or‐
ised on the module. 300
Multimedia sy stem

St
oring the SIM card PIN in thete lephone
module
Multimedia sy stem:
, Telephone .
á Connect device - no
device connected .
SIM Card #
Select ¥. #
Switch Store PIN onO.
Te lephone module settings
Settings for using the telephone module with
th e mobile phone
Nu m‐
ber Fu
nction
0003 1A ctivates caller ID transmission
00030 Deacti vates caller ID transmission
0006 1A ctivates da taroaming
0006 0D eactivates data roaming
00 071A ctivates network pr ovider restric‐
tion 00070 Deacti
vates network pr ovider
re striction
0008 1A ctivates text messa getrans fer
00080 Deactivates text messa getrans fer
00082 Sets situation-rela ted dimming of
th e indicator lamp
0008 3D oes not change the brightness of
th e indicator lamp Setting
theringtone for the telephone mod‐
ule
Multimedia sy stem:
, Telephone .
á Connect device -
Mobile phone #
Highlight a mobile phone. #
Select ¥. #
Select Ringtones. #
Select a ringtone.
The ringtone is pl ayed.
The settings are applied once youex itthe
menu. Tr
ansfer ring the phone book via thete le‐
phone module
The transfer take s place automatically once a
connection has been es tablished via Blue tooth®
:
R Ifth e mobile phone supports the PBAP
(Phone BookAccess Profile), the sy stem
gives priority toloading phone book ent ries
from the phone memor y.
R Ifth ere are no entri es inthe phone memor y,
th e phone book entri es fromthe SIM card
are impor ted.
A list of compatible mobile phones can be found
at:
http://www.mercedes-benz.com/connect
Note s onreceiving text messages when
using thete lephone module
Obser vethefo llowing no tes when using thete le‐
phone module with Blue tooth®
(SAP profile):
R it is only possible toaccess thete xt messa ge
memory of the SIM card.
R incoming text messa ges are sa ved on the
SIM card. Multimedia sy
stem 301

R
depending on the mobile phone, text mes‐
sa ge s are not directly visible and must first
be selected (see the manufacturer's operat‐
ing instructions).
A list of mobile phones which are compatible
with thete lephone module with Blue tooth®
(SAP
profile) can be found on the Internet at:
http://www.mercedes-benz.com/connect
Deleting call lists in thete lephone module
Call lists are only available in thete lephone mod‐
ule if the connected mobile phone supports the
Blu etoo th®
PA P (Phonebook AccessProfile) pro‐
fi le.
Deleting call lists Nu mbe rF unction
0002 Call lists inthete le‐
phone module are
dele ted Te
rm inating the connection between the
mo bile phone and thete lephone module
There are two waysof disconnecting the
mo bile phone and module:
Au tomatic discon‐
nection Occu
rsafte r leaving
th ere ception range
Manual disconnec‐
tion Occu
rsby term inating
th e Blue tooth®
con‐
nection on the mobile
phone (see the manu‐
fa cturer's ope rating
instructions) Charging a mobile phone via the
telephone
module #
Slide and remo vemodule co ver2. #
Connect the mobile phone using a data cable
with USB port 1.302
Multimedia sy stem

Re
setting thete lephone module to factory
settings #
Press and hold button 2onthe module. #
As soon as indicator lamp 1lights up
orange, release button 2. #
Press button 2again. Apple CarPlay™
Overview of Apple CarPlay™
iPhone
®
functions can be used via the multime‐
dia sy stem using Apple CarPlay™. They are oper‐
ated using the controller or the Siri ®
vo ice-oper‐
ated control sy stem. You can activate thevo ice- operated control sy
stem bypressing and holding
th eó button on the multifunction steering
wheel.
Only one mobile phone at a time can be connec‐
te d via Apple CarPlay™ tothe multimedia sys‐
te m.
While using Apple CarPlay™, various functions of
th e multimedia sy stem, e.g. navigation, are not
av ailable.
The availability of Apple CarPlay™ may vary
according tothe count ry.
The service pr ovider is responsible forth is appli‐
cation and the services and conte nt connected
to it.
Connecting an iPhone ®
via Apple CarPlay™
Re quirements:
R Apple CarPlay™ can be used with Apple ®
operating sy stem version iOS 8.3 or abo ve.
R The full range of functions for Apple Car‐
Play™ is only possible with an Internet con‐
nection. R
The iPhone ®
is connected tothe multimedia
sy stem via the USB port çusing a suita‐
ble cable (→ page 323).
Multimedia sy stem:
, Connect .
Apple CarPlay
Setting automatic or manual start
A messa geappears when connec tedfo rth efirst
time. #
Automatic star t:select Automatically.
Start automatically is activatedO.
Apple CarPlay™ will now start immediately
af te rth e iPhone ®
is connected tothe multi‐
media sy stem using a USB cable. #
Manual star t:select Manually . #
Select the iPhone ®
in the device list.
Ac cepting/rejecting the data pr otection reg‐
ulations
A message with the data pr otection regulations
appears. #
Select Accept and start.
or Multimedia sy
stem 303

#
Select Reject and end .
If yo u selected automatic start, you will ha ve
to start Apple CarPlay™ manually the next
time youwa nttouse it.
Exiting Apple CarPlay™ #
Select Úin Apple CarPlay™.
Calling up Apple CarPlay™ tone settings
Multimedia sy stem:
, Connect .
Apple CarPlay .
Sound #
Select theto ne menu (→ page 343).
Ending Apple CarPlay™
Multimedia sy stem:
, Connect .
Apple CarPlay #
Select Disconnect.
The connection is ended.
The mobile phone continues tobe supplied
with elect ricity.
or #
Disconnect the connecting cable between
th e mobile phone and multimedia sy stem.
Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle is
st ationar y. Android
Auto Android
Autoove rview
Mobile phone functions can be used with
Android Autousing the Android operating sys‐
te m on the multimedia sy stem. It is operated
using the controller or thevo ice-operated con‐
trol sy stem. You can activate thevo ice-opera ted
control sy stem bypressing and holding theó
button on the multifunction steering wheel.
Only one mobile phone at a time can be connec‐
te d via Android Auto to the multimedia sy stem.
Va rious multimedia sy stem functions, e.g. navi‐
ga tion, are una vailable while using Android Auto.
The availability of Android Autoand Android Auto
Apps may vary according tothe count ry. The service pr
ovider is responsible forth is appli‐
cation and the services and conte nt connected
to it.
Connecting a mobile phone via Android Auto
Requ irements:
R The firs t acti vation of Android Autoon the
multimedia sy stem must be car ried out when
th eve hicle is stationary for saf etyre asons.
R The mobile phone suppo rts Android Auto
from Android 5.0.
R The Android AutoApp is ins talled on the
mobile phone.
R In order touse thete lephone functions, a
mobile phone must be connec tedto the mul‐
timedia sy stem via Blue tooth®
(→ page 290).
If th ere was no prior internet connection, this
is es tablished with the use of the mobile
phone with Android Auto.
R The mobile phone is connected tothe multi‐
media sy stem via the USB port çusing a
suitable cable (→ page 323).304
Multimedia sy stem

R
The full range of functions for Android Autois
only possible with an Internet connection.
Multimedia sy stem:
, Connect .
Android Auto #
Select the mobile phone from the device list.
Ac cepting/rejecting the data pr otection reg‐
ulations
A message with the data pr otection regulations
appears. #
Select Accept and start.
or #
Select Reject and end.
Ac tivating automatic start #
Select Start automatically O.
St arting manually #
Select the mobile phone from the device list.
Exiting Android Auto #
Press theò button. Calling up
the Android Auto to ne settings
Multimedia sy stem:
, Connect .
Android Auto .
Sound #
Select theto ne menu (→ page 343).
Ending Android Auto
Multimedia sy stem:
, Connect .
Android Auto #
Select Disconnect.
The connection is ended.
The mobile phone continues tobe supplied
with elect ricity.
or #
Disconnect the connecting cable between
th e mobile phone and multimedia sy stem.
Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle is
st ationar y. Tr
ansfer redve hicle data when using Apple
CarPlay™ and Android Auto Note
s on transfer redve hicle data
When using Android Autoor Apple CarPlay™,
cer tain vehicle data is transfer redto the mobile
phone. This enables youto getth e best out of
selected mobile phone services. Vehicle data is
not directly accessible.
Sy stem information:
R software release of the multimedia sy stem
R system ID (anonymised)
The transfer of this data is used tooptimise
communication between theve hicle and the
mobile phone.
To do this, and toassign se veralve hicles tothe
mobile phone, a vehicle ID is randomly gener‐
ated.
This has no connection totheve hicle identifica‐
tion number (VIN) and is dele ted when the multi‐
media sy stem is reset (→ page 265).
Driving status data:
R transmission position engaged Multimedia sy
stem 305

R
distinction between par ked, standstill, rolling
and driving
R day/night mode of the instrument clus ter
The transfer of this data is used toalter how
con tent is displ ayed tocor respond tothe driving
situation.
Po sition data:
R co-ordinates
R speed
R compass direction
R acceleration direction
This data is only transfer red while the navigation
sy stem is active, in order toimpr oveit (e.g. so it
can continue functioning when in a tunnel). Mercedes me connect
Note
s on Mercedes me connect
Mercedes me connect pr ovides thefo llowing
services:
R Breakdown management
R Appointment requ ests or similar R
Accident mana gement
R Mercedes-Benz emer gency call sy stem
The Mercedes-Benz Cus tomer Centre and the
Mercedes-Benz emer gency call centre are availa‐
ble foryo u around the cloc k.
The Info call button, the breakdown assis tance
button and the emer gency call button can be
fo und on theove rhead control panel of theve hi‐
cle (→ page 307).
Yo u can also use the multimedia sy stem tomake
th e call (→ page 306).
Please no tethat Mercedes me connect is a
Mercedes-Benz service. In emer gencies, al ways
call the national emer gency services firs t using
th est andard national emer gency service phone
numbe rs. In emergencies, you can also use the
Mercedes-Benz emer gency call sy stem
(→ page 309).
Fu rther information on Mercedes me connect,
th e pr ovided service scope and operation:
http://manuals.daimler.com/baix/cars/
connectme/de_DE/index.html Calling
the Mercedes-Benz Cus tomer Centre
using the multimedia sy stem
Requ irements:
In order tobe able touse the Mercedes me con‐
nect service in theve hicle, thefo llowing is
requ ired:
R you ha veaccess toa GSM network
R the contract partner's GSM network co ver‐
age is available in there spective region
R the ignition must be switched on so that
ve hicle data can be transfer red automatically
Multimedia sy stem:
, Telephone .
ª Contacts #
Call Mercedes me connect.
Af ter confirmation, the multimedia sy stem
sends there qu ired vehicle data.
The data transfer is shown in the displa y.
Then, you can select a service and be con‐
nected toa specialist at the Mercedes-Benz
Cus tomer Centre.
Fu rther information on Mercedes me connect,
th e pr ovided service scope and operation is 306
Multimedia sy stem

av
ailable at: http://manuals.daimler.com/baix/
cars/connectme/de_DE/ind ex.html
Making a call via the overhead control panel
Re quirements:
In order tobe able touse the Mercedes me con‐
nect service in theve hicle, thefo llowing is
re qu ired:
R you ha veaccess toa GSM network
R the contract partner's GSM network co ver‐
age is available in there spective region
R the ignition must be switched on so that
ve hicle data can be transfer red automatically 1
Breakdown assis tance call
2 SOS button co ver
3 MB Info call
4 SOS button #
Tomake a breakdown assistance call:
press button 1. #
Tomake an eme rgency call: press SOS
button co ver2 briefly toopen. #
Press and hold SOS button 4for at least
one second. #
Tomake an MB In focall: press button 3.
An emer gency call can be initia tedeve n if a
breakdown assi stance or MB In focall is acti ve.
This has priority over all other active calls.
Calls via theove rhead control panel are only
possible with an available mobile phone net‐
wo rk.
More information on Mercedes me connect and
fur ther services can be found at: http://
www.mercedes.me
Information on the MB Info call
An In focall tothe Mercedes-Benz Cus tomer
Centre has been initia ted via theove rhead con‐
trol panel (→ page 307) orthe multimedia sys‐
te m (→ page 306).
Yo u can find information on thefo llowing topics:
R activation of Mercedes me connect
R operating theve hicle
R nearest Mercedes-Benz service centre Multimedia sy
stem 307

Mercedes-Benz Customer Centre in order to
improve the processing of your request?
mes‐
sage appears. #
Select Yes.
The releva nt vehicle data is sent automati‐
call y.
More information on Mercedes me: http://
www.mercedes.me Tr
ansfer red data during a se rvice call In cer
tain countries you must confirm the data
transfer.
If yo u make service calls using Mercedes me
connect, transfer red data includes thefo llowing: Overview of transfer
red data Service cal
lT ransfer red data
MB Info call
Breakdown assis‐
ta nce call R
current vehicle
location
R vehicle identifica‐
tion number
R service code
R selected data
about thest atus
of theve hicle Mercedes-Benz emer
gency call sy stem Note
s onthe Mercedes-Benz emer gency call
sy stem
The Mercedes-Benz emer gency call sy stem only
functions in areas where mobile phone co verage
is available from there leva nt contract pa rtner.
Insu fficient network co verage from there leva nt
contract pa rtner may result in an emer gency call
not being transmitted.
The ignition mu stbe switched on before an auto‐
matic emer gency call can be made. Overvi
ewofthe Mercedes-Benz emer gency
call sy stem
The Mercedes-Benz emer gency call sy stem can
help todecisively reduce the time between an
accident and the ar riva l of emer gency services
at the site of the accident. It helps locate an
accident site in places that are dif ficult to
access.
The emer gency call can be made au tomatical ly
( → page 310). Only make eme rgency calls if you
or others are in need of rescue. Do not make an
emergency call in theeve nt of a breakdown or a
similar situation.
Messages in the multimedia sy stem displa y:
SOS READY : emergency call available
SOS NOT READY: the ignition is not on or there
is a malfunction with the emer gency call sy stem.
During an active emer gency call, Gappears
in the displa y.
Yo u can find more information on there gional
av ailability of the Mercedes-Benz emer gency call
sy stem at: http://www.mercedes-benz.com/
connect_ecall. Multimedia sy
stem 309

%
If an emergency call is una vailable, a mes‐
sage tothis ef fect also appea rsinthe multi‐
function display of the instrument clus ter.
Au tomatic eme rgency call
Re quirements:
R The ignition is switched on.
R The star ter battery has been suf ficiently
ch arge d.
If re stra int sy stems such as airbags or seat belt
te nsioners ha vebeen activated af ter an acci‐
dent, the Mercedes-Benz emer gency call sy stem
may automatically initiate an emer gency call.
The emergency call has been made:
R avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R a messa gewith accident data is transmitted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz emergency call centre
can transmit theve hicle position data toone
of the public emer gency services call cen‐
tres. R
in cer tain situations additional data is trans‐
mit tedto the Mercedes-Benz emer gency call
centre.
This allo wsmeasu resfo rre scue, reco very or
to wing toa Mercedes-Benz service centre to
be initiated quickl y.
If yo ur vehicle is equipped with an SOS button in
th eove rhead control panel, it flashes until the
emer gency call has been compl eted.
It is not possible toimmediately end an auto‐
matic emer gency call.
If th e Mercedes-Benz emer gency call sy stem
cann otconnect tothe Mercedes-Benz emer‐
ge ncy call centre, the emer gency call is au tomat‐
ical lysent tothe public emer gency services call
centre.
If no connection can be made tothe public
emer gency services, a releva nt messa ge
appears in the displa y. #
Dial the emer gency call number 999 or 11 2
on your mobile phone. If an eme
rgency call has been initiated:
R remain in theve hicle, if thero ad and traf fic
conditions permit youto do so, until a voice
connection is es tablished with the emer‐
ge ncy call centre operator.
R onthe basis of the call, the operator decides
whe ther it is necessary todeploy rescue
te ams and/or the police tothe accident site.
R if no vehicle occupant answers, an ambu‐
lance is sent totheve hicle immediatel y.
Manual emer gency call #
Ifth eve hicle has an SOS button in theove r‐
head control panel: press and hold the but‐
to nfo r at least one second.
The emer gency call has been made:
R avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R remain in theve hicle, if thero ad and traf fic
conditions permit youto do so, until a voice
connection is es tablished with the emer‐
ge ncy call centre operator. 310
Multimedia sy stem