service MERCEDES-BENZ E-CLASS CABRIOLET 2020 User Guide

Depending on
the equipment, this includes, for
ex ample:
R settings forth e seat and steering wheel posi‐
tions
R suspension and climate control settings
R customisations such as interior lighting
If yo ur vehicle is accordingly equipped, you can
connect your smartphone or ano ther mobile end
device totheve hicle. You can cont rolth is by
means of the control elements integrated in the
ve hicle. Images and audio from the smartphone
can be output via the multimedia sy stem. Cer‐
tai n information is simultaneously trans ferred to
yo ur smartphone.
Depending on the type of integration, this can
include:
R general vehicle data
R position data
This allo wsyouto use selected apps on your
smartphone, such as navigation or music play‐
bac k.There is no fur ther interaction between the
smartphone and theve hicle; in particular, vehi‐
cle data is not directly accessible. Which type of fur
ther data processing occurs is de term ined by
th e pr ovider of the specific app used. Which set‐
tings you can make, if an y,depends on the spe‐
cific app and the operating sy stem of your
smartphone. Online services
Wire
less network connection
If yo ur vehicle has a wireless network connec‐
tion, it enables data tobe exc hanged between
yo ur vehicle and additional sy stems. The wire‐
less network connection is enabled via theve hi‐
cle's transmission and reception unit or via con‐
nected mobile end devices (e.g. sma rtphones).
Online functions can be used via the wireless
network connection. This includes online serv‐
ices and applications/apps pr ovided bythe man‐
ufacturer or other pr oviders.
Manu factu rer's se rvices
Re garding online services of the manufacturer,
th e individual functions are described bythe
manufacturer in a suita ble place (e.g. Owner's
Manual, website of the manufacturer) along with
th ere leva nt da taprotection information. Per‐ sonal data may be used
forth e pr ovision of
online services. Data is exchanged via a secure
connection, e.g. the manufacturer's designated
IT sy stems. Personal data is collected, pro‐
cessed and used via the pr ovision of services
exc lusively on the basis of legal permissions or
with prior consent.
The services and functions (sometimes subject
to afe e) can usually be activated or deactivated.
In some cases, this also applies tothe entire
ve hicle's data connection. This excludes, in par‐
ticular, legally prescribed functions and services.
Third pa rty services
If it is possible touse online services from other
pr ov iders, these services are there sponsibility
of the pr ovider in question and subject tothat
pr ov ider's data pr otection conditions and terms
of use. The manufacturer has no influence on
th e conte ntexc hanged.
Fo rth is reason, please ask the service pr ovider
fo r information about the type, extent and pur‐
pose of the collection and use of personal data
when services are pr ovided bythird parties. General no
tes33

Mercedes-Benz
stronglyadvises that youfit a
ch ild restra int sy stem toare ar seat.
The generic term ch ildrestra int sy stem
The generic term child restra int sy stem is used
in this Owner's Manual. A child restra int sy stem
is, forex ample:
R a baby car seat
R are ar wa rd-facing child seat
R afo rw ard-facing child seat
R ach ild boos ter seat with a backrest and seat
belt guide
Mercedes-Benz recommends using a child
boos ter seat with a backrest.
The child restra int sy stem must be appropriate
to the age, weight and size of thech ild.
Obser velaws and legal requ irements
Alw ays obser vethe legal requirements when
using a child restra int sy stem in theve hicle.
Make sure that thech ild restra int sy stem is
appr oved in accordance with theva lid test speci‐
fi cations and guidelines. Further information can
be obtained at a qualified specialist workshop. Mercedes-Benz
recommends that you use a
Mercedes-Benz Service Centre forth is purpose.
Only use appr oved child restra int sy stems
Only child restra int sy stems that meet thefo l‐
lowing UNECE standards are permit tedfo r use in
th eve hicle:
R UN-R44
R UN-R129 (i-Size child restra int sy stems)
Information on child restra int sy stem appr oval
categories and de tails on the appr oval label on
th ech ild restra int sy stem (/ page 56). De
tecting risks, avoiding dan ger Securing sy
stems forch ild restra int sy stems
in theve hicle
Only use thefo llowing securing sy stems forch ild
re stra int sy stems:
R the ISOFIX or i-Size securing rings
R theve hicle's seat belt sy stem
R theTo pTe ther anchorages Fitting an ISOFIX or an i-Size
child restra int sys‐
te m is prefer red.
Simply attaching tothe securing rings on the
ve hicle can reduce therisk of fitting thech ild
re stra int sy stem incor rectly.
When secu ring a child with the integrated seat
belt of the ISOFIX or i-Size child restra int sys‐
te m, alw ays comply with the permissible gross
we ight forth ech ild and child restra int sy stem
(/ page 60).
Ad vantage of a rear wa rd-facing child
re stra int sy stem
It is preferable totranspo rta baby or a small
ch ild in a suitable rear wa rd-facing child restra int
sy stem. In this case, thech ild sits in the oppo‐
site direction tothe direction of tr avel and faces
ba ckwa rds.
Babies and small children ha vecompa ratively
we ak neck muscles in relation tothe size and
we ight of their head. The risk of injury tothe cer‐
vical spine during an accident can be reduced in
a re ar wa rd-facing child restra int sy stem. 52
Occupant saf ety

#
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of reach of
ch ildren. This also applies
tothe Digital Vehicle Key
st icke r. &
WARNING Risk offata l injury due to
ex posure toextreme heat or cold in the
ve hicle
If people –particularly children – are exposed
to extreme temp eratures over an extended
pe riod of time, there is a risk of serious or
ev en fata l injury! #
Never lea veanyone – pa rticularly chil‐
dren – unat tended in theve hicle. #
Never lea veanimals in theve hicle unat‐
te nded. Overvi
ewofrecommended child restra int
sy stems %
Further information on the cor rect child
re stra int sy stem can be obtained at a quali‐
fi ed specialist workshop. Mercedes-Benz
re commends that you use a Mercedes-Benz
Service Centre forth is purpose.
Securing with ISOFIX
Category 0+ (up to13 kgand appr ox.
15 months) Ty
pe 1
BABY SAFE plus
Size categor yE
App rova lE 1 04 30114 6
Order number 2
B6 6 86 8224
1 Manufacturer: Britax Römer .2 With colour code 9H95. Catego
ryI (9 to18 kgand from appr ox‐
ima tely 9 months to4ye ars) Ty
pe 1
DUO plus
Size catego ry B1
Appr oval E1 04 30113 3
Order number 2
A 000970 43 02
1 Manu facturer: Britax Römer .2 With colour code 9H95. Securing with th
eve hicle seat belt
Catego ry0 (up to10 kgand appr ox.
6 months) and category 0+ (up to13 kgand
appr ox.15 months) Ty
pe 1
BABY SAFE plus II
App rova lE 1 04 30114 6
Order number 2
A 000970 38 02
1 Manu facturer: Britax Römer .2 With colour code 9H95. Occupant saf
ety55

Overview of climate control sy
stems Note
s on climate control An interior air
filter in combination with the pre‐
fi lter in the engine compartment must alw ays be
used so that the air conditioning sy stem, pollu‐
tion le vel monitoring and the air filtration work
cor rectl y.Make sure that thefilter is ins talled
cor rectly and thefilter housing in the engine
compartment is closed cor rectly using the cap
and alw ays tightly sealed when in operation. Use
fi lters recommended and appr ovedby
Mercedes-Benz. Alw ays ha veservice workcar‐
ri ed out at a qualified specialist workshop. Overview of
the air conditioning control
panel The indicator lamps on
the buttons indicate that
th e cor responding function is activated. THERMATIC air conditioning contro
l panel with/
without stationary heater (e xample)
1 w Setsthete mp erature, left
2 _ Setsthe air distribution
3 H Setsthe air flow or switches off climate
control
4 Ã Sets climate control toautomatic
(/ page 141)
5 ¬ Demiststh e windscreen 6
Vehicles with THERMATIC air conditioning
contro l panel (without stationary heater):
t calls up the air conditioning menu
Ve hicles with THERMATIC air conditioning
contro l panel (with stationary heater) or
THERMOTRONIC (with/without stationary
heater): !calls up the air conditioning
menu, switches residual heat on/off
(/ page 142)
7 ¤ Switches there ar wind owheater
on/off
8 Vehicles with THERMATIC air conditioning
contro l panel without stationary heater:
0 switches synchronisation on/off
(/ page 141)
Ve hicles with THERMOTRONIC air condition‐
ing contro l panel without stationary heater:
¿ switches the A/C function on/off
(/ page 140)
Ve hicles with a stationary heater: &
swit ches thest ationary heater on/off
(/ page 144)
9 g Switches air- recirculation mode on/off
(/ page 142) Clima
tecontrol 13 9

#
Ifth eve hicle does not star t:switch off non-
essential consumers and press button 1
once.
If th eve hicle still does not start, one of thefo l‐
lowing display messages appears in the multi‐
function display: #
Place the key in the marked space See Own-
er's Manual :St arting theve hicle with thekey
in the mar ked space (emer gency operation
mode) (/ page 152).
or #
Key not detected Place smartphone in charg-
ing bracket: place the mobile phone in the
mar ked space (/ page120).
% You can swit choff the engine while driving
by pressing button 1for about thre e sec‐
onds or bypressing button 1thre e times
within thre e seconds. Be sure toobser vethe
saf ety no tes under "Driving tips"
(/ page 156).
St arting theve hicle with a Digital Vehicle
Ke yst icker
Re quirements: R
theve hicle is equipped with the "Digital Vehi‐
cle Key" function
R a Digital Vehicle Keyst icke r is present
% Affix th e Digital Vehicle Keyst icke r on your
smartphone; see Supplement.
% Mercedes-Benz recommends that you car ry
th e emer gency key in case of function
re strictions.
Using the Digital Vehicle Keyst icke rfo r the
fi rs t time #
Deactivate theke y2 (/ page 72). #
Place theke y2 inthe mar ked space 3. #
Place the Digital Vehicle Keyst icke r in the
mar ked space 1. #
Start theve hicle using thest art/ stop button.
Any fur ther starts with th e DigitalVehicle
Ke yst icker
The key is not needed for any fur ther starts. #
Place the Digital Vehicle Keyst icke r in the
mar ked space 1. #
Start theve hicle using thest art/ stop button.
If th e Digital Vehicle Keyst icke rge ts stolen, the
ke y function can be deacti vated at a Mercedes-
Benz service centre.
St arting theve hicle with theke y in the
ma rked space (emer gency operation mode)
If th eve hicle does not start and thePlace the
key in the marked space See Owner's Manual
message appears in the multifunction displa y,
yo u can start theve hicle in emer gency operation
mode. 15 2
Driving and pa rking

#
Make sure that the mar ked space 2is
em pty. #
Remo vetheke y1 from theke yring. #
Place theke y1 inthe mar ked space 2.
The vehicle will start af ter a short time.
If yo ure mo vetheke y1 from the mar ked
space 2the engine continues running. For
fur ther vehicle starts ho wever,th eke y1
must be located in the mar ked space 2dur‐
ing the entire journe y. #
Have theke y1ch ecked at a qualified spe‐
cialist workshop. If
th eve hicle does not star t: #
place theke y1 inthe mar ked space 2
and lea veitth ere. #
Depress the brake pedal and start theve hi‐
cle using thest art/ stop button.
% You can also swit chon the po wer supp lyor
th e ignition with thest art/ stop button. St
arting theve hicle via Remo teOnline serv‐
ices Cooling or heating
theve hicle interior before
commencing your journey
Ensure thefo llowing before starting the engine:
R the legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R it is safe tostart and runth e engine where
yo ur vehicle is par ked.
R The fuel tank is su fficiently full.
R The star ter battery is suf ficiently charge d. Charging
thest ar ter battery be fore starting
th e jou rney
If th eve hicle battery is dischar ged, you can
re cei vea message on your smartphone. You can
th en start theve hicle with the smartphone to
ch arge the batter y.The vehicle is automatically
switched off af terte n minu tes.
Ensure thefo llowing before starting the engine:
R the legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R it is safe tostart and runth e engine where
yo ur vehicle is par ked.
R The fuel tank is su fficiently full.
St arting theve hicle (Remo teOnline) &
WARNING Risk of crushing or entrap‐
ment due tounin tentional starting of the
engine
Limbs could be crushed or trapped if the
engine is star ted unintentionally during
service or maintenance work. Driving and pa
rking 15 3

tion proper
ly, only use AdBlue ®
in accordance
wi th ISO 222 41 .
Ad Blue ®
is ch aracterised bythefo llowing:
R non-t oxic
R colourless and odourless
R non-flammable
If yo u open theAd Blue ®
tank, small amounts of
ammonia vapour may be released. Only fill the
Ad Blue ®
tank in well-ventilated areas.
Do not let AdBlue ®
come into contact wi thskin,
ey es or clo thes. Keep AdBlue ®
aw ay from chil‐
dren.
Do not ingest AdBlue ®
. If AdBlue ®
is swallo wed,
immediately rinse your mouth out thoroughly.
Drink plenty of water.Seek medical attention at
once.
Obser vethe no tes on operating fluids
(/ page 345). Ad
Blue ®
is available here:
R AdBlue ®
can be topped up byfast service at
a qu alified specialist workshop, e.g. a
Mercedes-Benz Service Centre.
R AdBlue ®
is available at many filling stations
from AdBlue ®
filling pumps.
R Alternativel y,Ad Blue ®
is available at qualified
specialist workshops, e.g. Mercedes-Benz
Service Centres, and at many filling stations
in Ad Blue ®
re fill canis ters or AdBlue ®
re fill
bottles.
% Ensure the connection between there fill
con tainer and vehicle filler neck does not
drip.
To pping up AdBlue ®
* NOTEEngine dama gedue toAd Blue ®
being in the fuel #
AdBlue ®
must not be used tofill the
fuel tank. #
Only use AdBlue ®
to fill th eAd Blue ®
ta nk. #
Do not overfill theAd Blue ®
tank. *
NO
TEContamination of theve hicle inte‐
ri or due toAd Blue ®
lea kage #
Afterto pping up, carefully close the
Ad Blue ®
re fill con tainer. #
Avoid car rying AdBlue ®
re fill con tainers
permanently in theve hicle. Re
quirements:
R The vehicle is unloc ked.
The following messages appear in order in the
multifunction display when theAd Blue ®
tank
requ irestopping up:
R Refill AdBlue See Owner’s Manual The
Ad Blue ®
leve l has fallen below there ser ve
ra nge. Top up AdBlue ®
immediately.
R Top up AdBlue Emergency op. in XXX miles
See Owner's ManualThe low AdBlue ®
level 17 2
Driving and pa rking

will lead
tolimited per form ance af terthe
re maining dis tance displ ayed has been
driven. Top up AdBlue ®
immediately.
R XX,X l Top up AdBlue Emer. op.: max. XXX
km/h Start not poss. in XXX kmThe low
Ad Blue ®
leve l will lead tolimited per form‐
ance from the speed displa yed. Af terthe
re maining dis tance displ ayed has been cov‐
ered, it will no longer be possible tostart the
engine. Top up with at least the amount of
Ad Blue ®
displ ayed.
R XX,X l Top up AdBlue Switch on ignition, wait
60 sec. or eng. start not poss. TheAdBlue ®
ta nk is em pty. Yo u can no lon gerst art the
engine. Top up with at least the amount of
Ad Blue ®
displ ayed. Switch on the ignition
and waitfor appro ximately 60 seconds. Start
th e engine.
Yo u can see theAd Blue ®
ra nge and le vel in the
Service menu in the multifunction displa y.
% The AdBlue ®
ra nge shown depends strongly
on the driving style and operating condi‐ tions. The actual
range can therefore deviate
from the calculated range.
Opening the AdBlue ®
filler cap #
Press on the back area of fuel filler flap 1. #
Turn AdBlue ®
filler cap 2anti-clockwise and
re mo veit. %
You can also store theAd Blue ®
filler cap in
th e fuel filler cap holder in the fuel filler flap
hin gearm.
To pping up AdBlue ® #
Screw onthefast ener of AdBlue ®
re fill canis‐
te r2. #
Screw disposable hose 1onto the opening
of Ad Blue ®
re fill canis ter2 until hand-tight. #
Screw disposable hose 1onto thefiller
neck of theve hicle until hand-tight. Driving and parking
17 3

#
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of reach of
ch ildren. This also applies
tothe Digital Vehicle Key
st icke r.
* NO
TEDama getotheve hicle due toit
ro lling away #
Alw ays secure theve hicle against roll‐
ing away. *
NO
TEDama gedue totheve hicle lo wer‐
ing Ve
hicles with AIR BODY CONT ROL or
le ve l control: Thevehicle can lo wer because
of temp erature dif fere nces or longer non-
operational times. This can cause damage to
parts of the body. #
When stopping theve hicle and when
driving off, make sure that there are no obs
tacles su chas curbs under or in the
immediate vicinity of the body. #
Bring theve hicle toast andstill byapplying
th e brake pedal. #
On gradients, turn the front wheels so that
th eve hicle will rollto wa rdsth eke rb if it
st arts moving. #
App lythe electric parking brake. #
Enga getransmission position jin a station‐
ary vehicle with the brake pedal applied
(/ page 166). #
Switch off the engine and the ignition by
pressing the1 button. #
Release the service brake slowl y. #
Get out of theve hicle and lock it.
% When you park theve hicle, you can still
opera tethe side windo wsand the soft top
fo r appro ximately five minutes if the driver's
door is closed. Garage door opener
Prog
ramming buttons for the garage door
opener &
DANG ER Risk of death caused by
ex haust gases
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Inhaling Driving and parking
175

The
12V battery may also be impaired or dam‐
aged byheavy discharging.
% Further information can be obtained at a
qu alified specialist workshop. St
andby mode (extension of the star ter bat‐
te ry 's period out of use) St
andby mode function
% This function is not available for all models.
If standby mode is activated, ene rgy loss will be
minimised during extended pe riods of non-oper‐
ation.
St andby mode is characterised bythefo llowing:
R thest ar ter battery is preser ved.
R the maximum non-operational time appears
in the media displa y.
R the connection toonline services is inter rup‐
te d.
R theAT A (anti-theft alarm sy stem) is not avail‐
able.
R the interior pr otection and tow- aw ay protec‐
tion functions are not available. R
the function for de tecting collisions on a
pa rked vehicle is not available.
If th efo llowing conditions are fulfilled, standby
mode can be activated or deactivated using the
multimedia sy stem:
R The engine is switched off.
R The ignition is switched on.
Exceeding theve hicle's displa yed non-opera‐
tional time may cause incon venience, i.e. it can‐
not be guaranteed that thest ar ter battery will
re liably start the engine.
The star ter battery must be charge dfirs t in the
fo llowing situations:
R The vehicle's non-operational time must be
ex tended.
R The Battery charge insufficient for standby
mode messa geappears in the media displa y.
% Standby mode is automatically deactivated
when the ignition is switched on.
Ac tivating/deactivating standby mode (park‐
ing up theve hicle)
Re quirements: R
The engine is switched off.
Multimedia sy stem:
4 © 5
Settings 5
Vehicle #
Activate or deacti vate Standby mode. #
Select Yes. Driving and driving saf
ety sy stems Driving sy
stems and your responsibility Yo
ur vehicle is equipped with driving sy stems
which assist you in driving, parking and manoeu‐
vring theve hicle. The driving sy stems are only
aids. They are not a substitute foryo ur attention
to the sur roundings and do not relie ve you of
yo ur responsibility per taining toroad traf fic la w.
The driver is alw aysre sponsible for maintaining
a safe dis tance totheve hicle in front, forve hicle
speed, for braking in good time and forst ay ing
in lane. Pay attention tothe tra ffic conditions at
all times and inter vene when necessa ry. Be
aw are of the limitations rega rding the safe use of
th ese sy stems. 18 0
Driving and pa rking