maintenance MERCEDES-BENZ E-CLASS CABRIOLET 2022 User Guide

Then,
you can select a service and be connected
to a specialist at the Mercedes-Benz Customer
Centre.
Calling t Calling t he Mer
he Mercedes-Benz Cust
cedes-Benz Cust omer Centr
omer Centre
eaTer
aTer
aut
aut omatic accident or br
omatic accident or br eakdo
eakdown det
wn det ection
ection
R
R eq
eq uir
uir ements:
ements:
R The vehicle has de tected an accident or break-
down situation.
R The vehicle is stationar y.
R The hazard warning lights are switched on.
% This function is not available in all countries.
The vehicle can de tect accident or breakdown sit-
uations under cer tain circumstances.
In theev ent an accident or breakdown is de tec-
te d, the emer gency guide sh ows saf ety no tes in
th e multimedia system displa y.
ATer quitting the emer gency guide display on the
multimedia system, a prom ptappears asking
whe ther youwo uld like toget support from the
Mercedes-Benz Customer Centre. #
Select Call.
R ATer your ag reement, or if the Mercedes
me connect service "Accident and Break-
down Management" is active, theve hicle
data is transfer red automatically
(/ page 284).
R The Mercedes-Benz Customer Centre
ta ke syo ur call and or ganises the break-
down and accident assistance.
Yo u may be charge dfo rth ese services.
% Depending on the se verity of the accident, an
automatic emer gency call can be initia ted.
This has priority over all other active calls.
% In addition, if the Mercedes me connect
service "Telediagnostics" is active, a similar
prom ptcan appear aTer a delay in theev ent
of a breakdown. If you are already in contact
with the Mercedes-Benz Customer Centre or
ha ve already received support, this prom pt
can be ignored or declined.
% Ifyo u answer the prom ptfor support from the
Mercedes-Benz Customer Centre with Later,
th e message will be hidden and appear again
later. The prom
pttriggered bythe Mercedes me
connect service "Telediagnostics", can either
be con/ rmed or declined. ATer being
declined, this will not be shown again.
Arr Arr anging a ser
anging a ser vice appointment via a Mer
vice appointment via a Mer cedes
cedes
me call
me call
If yo u ha veactivated the maintenance manage-
ment service, releva nt vehicle data is transfer red
automatically tothe Mercedes-Benz Customer
Centre. You will then receive individual recom-
mendations rega rding the maintenance of your
ve hicle.
Re gardless of whe ther you ha veconsen tedto the
maintenance management service, the multime-
dia system reminds you aTer a cer tain amount of
time that a service is due. A prom ptappears ask-
ing if youwo uld like tomake an appointment. #
T To arr
o arr ang
ange a ser
e a ser vice appointment
vice appointment: :select Call.
ATer your ag reement, theve hicle data is
transfer red and the Mercedes-Benz customer
centre take syo ur prefer red appointment date.
The information is then sent toyour desired
service outlet. MBUX multimedia system
281
281

If a call is made
for a service appointment via the
service reminder, thefo llowing data is also trans-
mitted:
R Current mileage and maintenance data
If a call is made aTer automatic accident or break-
down de tection using the multimedia system, the
fo llowing data is also transmitted:
R Current mileage and maintenance data
R Current vehicle location
If Ac cident and Breakdown Management is called
via thevo ice control system and no service has
been activated, but the data pr otection query has
been con/ rmed, thefo llowing data can also be
called up from theve hicle bythe Mercedes-Benz
Customer Centre:
R Current vehicle location
If th e data pr otection prom pthas been rejec ted,
th efo llowing data is transmitted toenable targe-
te d advice and an e1cient service:
R Reason forth e initiation of the call
R Rejection of the data pr otection prom pt
R Country indicator of theve hicle R
Set language forth e multimedia system
R Telephone number of the communication plat-
fo rm installed in theve hicle
Dat
Dat a tr
a tr ansf
ansf er if Mer
er if Mer cedes me connect ser
cedes me connect ser vices
vices
ar
ar e activ
e activ at
ated
ed
Only if there specti veservice is activated will
additional incident-speci/c data be transmit ted in
th e second stage toenable an optimal service.
An overview of the data transmitted can be found
in there specti veterm s of use for Mercedes me
connect services. These can be obtained in the
Mercedes me por tal: https://
me.secure.mercedes-benz.com
Dat Dat a pr
a pr ocessing
ocessing
The data transmitted within the scope of the call
is dele ted from the processing system aTer the
call is /nished, in so far as this data is not being
used forot her activated Mercedes me connect
services.
The incident-speci/c data is processed and stored
in the Mercedes-Benz Customer Centre and, if
re qu ired toprocess the incident, forw arded tothe
service partner authorised bythe Mercedes-Benz
Customer Centre. Please take note of the data pr
otection information on the Mercedes me Inter-
net page https://www.mercedes.me or in the
re corded message immediately aTer calling the
Mercedes-Benz Customer Centre.
% The recorded message is not available in
ev ery countr y. Mer Mer
cedes me connect
cedes me connect Inf
Inf
or
ormation on Mer
mation on Mer cedes me connect
cedes me connect
% Mercedes me connect or individual Mercedes
me connect services are not available in every
countr y.Find out at a Mercedes-Benz service
centre if these functions are available in your
countr y.
Mercedes me connect consists of multiple ser v-
ices.
Yo u can use thefo llowing services via the multi-
media system and theove rhead control panel, for
ex ample:
R Accident and Breakdown Management (me
button or situation-dependent display in the
multimedia system) MBUX multimedia system
283 283

ASS
YS
ASS YST PL
T PL US ser
US ser vice int
vice int erv
erval display
al display F
F
unction of t
unction of t he ASSYS
he AS SYST PL
T PL US ser
US ser vice int
vice int erv
erval dis-
al dis-
play
play The ASS
YST PLUS service inter val display on the
inst rument display informs you of the time or dis-
ta nce remaining before the next service due date.
Yo u can hide this service display using the back
button Gonthe steering wheel.
Depending on how theve hicle is used, the
ASS YST PLUS service inter val display may shor ten
th e service inter val, e.g. in thefo llowing cases:
R Mainly short-distance driving
R When the engine is oTen leT idling for long
periods
R Intheev ent of frequent cold start phases
R V
V ehicles wit
ehicles wit h a diesel par
h a diesel par ticulat
ticulate
e/lt
/lt er:
er: inthe
ev ent of frequently inter rupted rege neration of
th e diesel particulate /lter
Mercedes-Benz recommends avoiding such oper-
ating conditions. Yo
u can obtain information concerning the servic-
ing of your vehicle from a quali/ed specialist
wo rkshop, e.g. a Mercedes-Benz service cent re. Displa
Displa
ying t
ying t he ser
he ser vice due date
vice due date On-board computer:
4 Service 5
ASSYST PLUS
The next service due date is displa yed. #
T
T o e
o e xit t
xit t he display
he display :
:press the back button
G onthe steering wheel.
Bear in mind thefo llowing related topic:
R Operating the on-board computer
(/ page 251). Inf
Inf
or
ormation on r
mation on r egular maint
egular maint enance w
enance work
ork *
N
NOOTE
TE Premature wearthro ugh failure to
obser veservice due dates Main
tenance workwhich is not car ried out at
th eright time or inco mplete ly can lead to
increased wear and damage totheve hicle. #
Adhere tothe prescribed service inter-
va ls. #
Always ha vethe prescribed maintenance
wo rkcar ried out at a quali/ed specialist
wo rkshop. N
No
ot
tes on special ser
es on special ser vice r
vice req
equir
uir ements
ements The prescribed service inter
val is based on nor-
mal operation of theve hicle. Ha vethe mainte-
nance workcar ried out more oTen than prescri-
bed if operating conditions are di1cult or the
ve hicle is subject toincreased stress.
The ASS YST PLUS service inter val display is only
an aid. It is there sponsibility of the driver of the
ve hicle tohave maintenance workcar ried out
more oTen than prescribed due toactual operat-
ing conditions and/or st resses.
Examples of arduous operating conditions:
R Regular city driving with frequent intermediate
stops
R Mainly short-distance driving 300 300
Maintenance and care

R
Frequent operation in mountainous terrain or
on poor road sur faces
R When the engine is oTen leT idling for long
periods
R Operation in particular lydusty conditions
and/or if air-recirculation mode is frequently
used
In these or similar operating conditions, ha vethe
interior air /lter, air /lter, engine oil and oil /lter,
fo rex ample, changed more frequentl y.Check the
tyres more frequently if theve hicle is operated
under increased st ress. Further information can
be obtained at a quali/ed specialist workshop. Batt Batt
er
ery disconnection per
y disconnection per iods
iodsThe AS
SYST PLUS service inter val display can cal-
culate the service due date only when the battery
is connected. #
Display and no tedown the service due date
on the inst rument display before disconnect-
ing the battery (/ page 300). Engine com
Engine com
par
partment
tment A
A
ctiv
ctiv e bonne
e bonne t (pedes
t (pedestr trian pr ot
ian pr otection)
ection) Oper
Oper
ation of t
ation of t he activ
he active bonne
e bonne t (pedes
t (pedestr trian pr ot
ian pr otec-
ec-
tion)
tion)
In cer tain accident situations, the actuation of the
active bonnet reduces therisk of injury topedes-
trians. The rear area of the bonnet is raised by
appr oximately 80 mm.
ATer being triggered, the active bonnet remains in
th era ised position. Limited visibility due tothe
ra ised bonnet cannot be ruled out.
ATer the active bonnet has been actuated, pedes-
trian pr otection may be limited.
Ha ve the full functionality of the active bonnet
re stored immediatel y in aquali/ed specialist
wo rkshop.
If necessar y,adjust your seat position and drive
carefully toaqu ali/ed specialist workshop. If a
safe continued jou rney is not possible, contact a
qu ali/ed specialist workshop. Opening and closing t Opening and closing t
he bonnet
he bonn et &
W
WARNI NG
ARNI NGRisk of accident due todriving
with the bonnet unloc ked
The bonnet may open and blo ckyour vie w. #
Neverre lease the bonnet when driving. #
Before every trip, ensure that the engine
bonnet is loc ked. &
W
WARNING
ARNING Risk of accident and inju ry
when opening and closing the bonnet
The bonnet may suddenly drop into the end
position.
There is a risk of injury for an yone in the
engine bonnet's range of mo vement. #
Do not open or close the bonnet if there
is a person in the bonnet's range of
mo vement. Maintenance and care
301 301

&
W
WARNI NG
ARNI NGRisk of burns when opening the
bonnet
If yo u open the bonnet in theev ent of an over-
heated engine or /re in the engine compart-
ment, thefo llowing situations may occur:
R You may come into contact with hot gases.
R You may come into contact with other
escaping hot operating 0uids. #
Before opening the bonnet, allow the
engine tocool down. #
Intheev ent of a /re in the engine com-
partment, keep the bonnet closed and
call the /re service. &
W
WARNING
ARNING Risk of injury due tomoving
parts
Components in the engine compartment may
continue torun or start unexpectedly even
when the drive system is switched o..
Obser vethefo llowing if you must open the
bonnet: #
Switch o. theve hicle. #
Neverto uch the danger zones sur round-
ing moving components, e.g. thero tation
area of thefa n. #
Remo vejewe llery and watches. #
Keep items of clo thing and hair away
from moving pa rts. &
W
WARNING
ARNING Risk of injury from touching
components under voltage
The ignition system and the fuel injection sys-
te m operate at high voltage. You could receive
an elect ric shoc k. #
Neverto uch ignition system or fuel injec-
tion system components when theve hi-
cle is switched on. The live components include
thefo llowing, for
ex ample:
R Ignition coils
R Fuel injectors R
Electric lines tothe ignition coils and the fuel
injectors &
W
WARNING
ARNING Risk of burns from hot compo-
nent parts in the engine compartment
Cer tain component parts in the engine com-
partment can be very hot, e.g. the engine, the
cooler and parts of theex haust system. #
Allow the engine tocool down and only
to uch component parts described in the
fo llowing. &
W
WARNING
ARNING Risk of injury from using the
windscreen wipers when the bonnet is
open
If th e windscreen wipers start moving when
th e bonnet is open, you could be trapped by
th e wiper linkage. #
Always switch o. the windscreen wipers
and theve hicle /r stifyo u need toopen
th e bonnet. 302
302
Maintenance and care

Opening t
Opening t
he bonnet
he bonnet #
Torelease the bonnet, pull on handle 1. #
Push handle 1ofthe bonnet catch upwards
and liT the bonnet until it opens automaticall y.
Closing t
Closing t he bonnet
he bonnet #
Lowe rth e bonnet toa height of around 20 cm
and then allow it tofall, applying a little force
as you let it go. #
Ifth e bonnet can still be liTed slightl y,open
th e bonnet again and close it with a little more
fo rc e until it engages cor rectl y. Engine oil
Engine oil
Chec
Chec
king t
king t he engine oil lev
he engine oil lev el using t
el using the on-board
he on-board
com
com put
puter
er
R
R eq
eq uir
uir ements:
ements:
R The engine has been warmed up.
R The vehicle is par ked on a le vel sur face.
R The engine is running at idle speed.
R The bonnet is closed.
The engine oil le vel is de term ined during driving.
De term ining the engine oil le vel can take up to
30 minutes with a normal driving style and even
longer with an active driving style. Maintenance and care
303
303

On-board computer:
4 Service 5
Engine oil level
One of thefo llowing message s will appear onthe
inst rument displa y:
R Engine oil level Measuring now: measu rement
of the oil le vel is not yet possible. #
Repeat there qu est aTer a maximum of
30 minutes' driving.
R Engine oil level OK andthe bar display for
indicating the oil le vel on the inst rument dis-
play is green and is between "min" and "max":
th e oil le vel is cor rect.
R Engine oil level Add 1,0 l andthe bar display
fo r indicating the oil le vel on the inst rument
display is orange and is below "min": #
Add 1 l of engine oil.
R Reduce engine oil level andthe bar display for
indicating the oil le vel on the inst rument dis-
play is orange and is abo ve"max": #
Drain o. any excess engine oil that has been
added. Todo so, consult a quali/ed specialist
wo rkshop.
R For engine oil level turn on ignition #
Switch on theve hicle tocheck the engine oil
le ve l.
R Engine oil level System inoperative: The oil
le ve l sensor is defective or not connected. #
Consult a quali/ed specialist workshop.
R Engine oil level System currently unavail. #
Close the bonnet.
T
T op up engine oil
op up engine oil &
W
WARNING
ARNING Risk of burns from hot compo-
nent parts in the engine compartment
Cer tain component parts in the engine com-
partment can be very hot, e.g. the engine, the
cooler and parts of theex haust system. #
Allow the engine tocool down and only
to uch component parts described in the
fo llowing. &
W
WARNING
ARNING Risk of /re and injury from
engine oil
If engine oil comes into contact with hot com-
ponent parts in the engine compartment, it
may ignite. #
Make sure that no engine oil is spilled
next tothe /ller opening. #
Allow the engine tocool o. and thor-
oughly clean the engine oil from compo-
nent parts before starting theve hicle. *
N
NOOTE
TE Engine damage caused byan inco r-
re ct oil /lter, incor rect oil or additi ves #
Do not use engine oils or oil /lters which
do not cor respond tothe speci/cations
ex plicitly prescribed forth e service inter-
va ls. #
Follow the inst ructions on the service
inter val display forch anging the engine
oil and obser vethe prescribed change
inter vals. #
Do not use additives. 304 304
Maintenance and care

*
N
N O
OTE
TE Damage caused bytopping up too
much engine oil To
o much engine oil can damage the engine or
th e catalytic con verter. #
Have excess engine oil remo ved at a
qu ali/ed specialist workshop. %
Depending on driving st yle, theve hicle con-
sumes up to0.8 litre of oil per 1000 km. The
oil consum ption may be higher than this when
th eve hicle is new or if you frequently drive at
high engine speeds. #
Turn cap 1anti-clockwise and remo veit. #
Top up the engine oil. #
Replace cap 1and turn it clockwise until it
engages. #
Check the oil le vel again (/ page 303). Chec
Chec
king t
king t he coolant lev
he coolant lev el
el &
W
WARNING
ARNING Risk of burns from hot compo-
nent parts in the engine compartment
Cer tain component parts in the engine com-
partment can be very hot, e.g. the engine, the
cooler and parts of theex haust system. #
Allow the engine tocool down and only
to uch component parts described in the
fo llowing. &
W
WARNING
ARNING Risk of scalding from hot cool-
ant
If yo u open the cap, you could be scalded. #
Let the mo tor cool down before opening
th e cap. #
When opening the cap, wear pr otective
glo ves and saf ety glasses. #
Open the cap slo wlytorelease pressure. Maintenance and care
305
305

#
Park theve hicle on a le vel sur face. #
Check the coolant temp erature display on the
inst rument displa y.
The coolant temp erature must be below 70°C. #
Slowly turn cap 1anti-clockwise torelease
ove rpressure. #
Continue turning cap 1anti-clockwise and
re mo veit. The coolant le
vel is cor rect in thefo llowing cases:
R Ifth e engine is cold, the coolant is up to
mar ker bar 2.
R Ifth e engine is warm,th e coolant is up to
1.5 cm overth e mar ker bar 2. #
If necessar y,re/ll with coolant that has been
appr ovedfo r Mercedes-Benz.
% Further information on coolant (/ page 367) T
T
opping up t
opping up t he windscr
he windscreen w
een washer syst
asher syst em
em &
W
WARNING
ARNING Risk of burns from hot compo-
nent parts in the engine compartment
Cer tain component parts in the engine com-
partment can be very hot, e.g. the engine, the
cooler and parts of theex haust system. #
Allow the engine tocool down and only
to uch component parts described in the
fo llowing. &
W
WARNING
ARNING ‑ Risk of /re and injury due to
windscreen washer concent rate
Wi ndsc reen washer concent rate is highly 0am-
mable. It could ignite if it comes into contact
with hot engine component parts or the
ex haust system. #
Make sure that no windscreen washer
concent rate spills out next tothe /ller
opening. 306 306
Maintenance and care

#
Ensure there is su1cient ground clear-
ance between the underbody and the
guide rails of the car wash. #
Ensure that the clearance width of the
car wash, in particular the width of the
guide rails, is su1cient. To
avo id damage toyour vehicle when using a car
wa sh, ensu rethefo llowing beforehand:
R Toavo id possible water ing ress in theve hicle,
it is preferable touse car washes which allow
th e high-pressure pre-cleaning tobe deactiva-
te d (speci/cation forth e cabriolet prog ram).
R Avoid any hot-wax treatment.
R Make sure that the wind de0ector on the wind-
screen has been retracted.
R Active Distance Assist DISTRONIC is deactiva-
te d.
R The HOLD function is switched o..
R The 360° Camera or there ve rsing camera is
switched o..
R The side windo wsand soT top are closed
comple tely. R
The blo werfo rth eve ntilation and heating is
switched o..
R The windsc reen wiper switch is in position g.
R The key is at a minimum dis tance of 3 m away
from theve hicle. Otherwise the boot lid could
open unintentionall y.
R For car washes with a con veyor system:
- Neutral iis engaged.
- Ifyo uwo uld like tolea vetheve hicle while
it is being washed, make sure theke y is
located in theve hicle. The park position
j isotherwise automatically engaged.
% If, aTer the car wash, youre mo vethewax
from the windscreen and wiper rubbers, this
will pr event smearing and reduce wiper noise. Inf
Inf
or
ormation on using a high-pr
mation on using a high-pr essur
essure cleaner
e cleaner &
W
WARNING
ARNING Risk of an accident when using
high-pressure cleaners with round-spr ay
nozzles
The water jet can cause extern ally invisible
damage.
Components damaged in this wa y may un ex-
pectedly fail. #
Do not use a high-pressure cleaner with
round-spr aynozzles. #
Have damaged tyres or chassis parts
re placed immediatel y. To
avo id damage toyour vehicle, obser vethefo l-
lowing when using a high-pressure cleaner:
R The key is at a minimum dis tance of 3 m away
from theve hicle. Otherwise the boot lid could
open unintentionall y.
R Maintain a distance of at least 30 cm tothe
ve hicle.
R V Vehicles wit
ehicles with decor h decorativ
ative f
e foil:
oil: Parts of your
ve hicle are co vered with a decorative foil. 308
308
Maintenance and care