stop start MERCEDES-BENZ E-CLASS COUPE 2011 Service Manual

Engine
Problem Possible causes/consequences and
M Solutions
;
The yellow engin
ediag-
nostics warning lamp
light supw hile the
engin eisrunning. Ther
emay be afault ,for example:
R in th eenginem anagement
R in th efuel injection system
R in th eexhaust system
R in th eignition system (for vehicle swith petrol engines)
R in th efuel system
The emission limit values may be exceeded and th eenginem ay
be runnin ginemergenc ymode.
X Hav ethe vehicle checked as soon as possible at aqualified
specialist workshop. Vehicle
swithad ieseleng ine: th efuel tan khas been run dry
(Y page 164).
X Start th eenginet hree to four times after refuelling.
If th eyellow engin ediagnostics warning lamp goes out ,emer-
gency runnin gmodeisc ancelled. The vehicle need no tbe
checked. 8
The yellow reserve fuel
warning lamp lights up
whil
ethe engine is run-
ning. The fue
llev el ha sdroppe dinto the reserve range.
Operation of the auxiliary heating is deactivated when the fue llev el
drops into the reserve range.
X Refue latthe nearest filling station. ?
The red coolant warn-
ing lamp lights up while
the engine is running
and the coolant tem-
perature gaug
eisatthe
star toft he scale. The temperature sensor for the coolant temperature gauge is
faulty.
The coolant temperature is no longer being monitored. There is a
risk of engine damage if the coolant temperature is too high.
X
Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine. Do not continue driving
under any circumstances.
X Apply the parking brake.
X Consult aqualified specialist workshop. 260
Warning and indicator lampsint
he instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
M Solutions
?
The red coolant warn-
ing lamp comes on
while the engine is run-
ning.
The coolant level is too low.
If the coolant level is correct, the airflow to the engine radiator
may be blocked or the electric engine radiator fan may be mal-
functioning.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X
Observe the additional display messages in the multifunction
display.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Let the engine and coolant cool down.
X Check the coolant level and top up the coolant (Y page 283).
Observe the warning notes as you do so.
X If you have to top up the coolant frequently, have the engine
cooling system checked.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X If the coolant temperature is less than 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving on
mountain roads and stop-start traffic. ?
The red coolant warn-
ing lamp comes on
while the engine is run-
ning.
Awarning tone
also sounds. The coolant temperature has exceeded 120 †. The airflow to the
engine radiator may be blocked or the coolant level may be too
low.
The engine is not being cooled sufficiently and may be damaged.
X
Observe the additional display messages in the multifunction
display.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Let the engine and coolant cool down.
X Check the coolant level and top up the coolant (Y page 283).
Observe the warning notes as you do so.
X If you have to top up the coolant frequently, have the engine
cooling system checked.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X If the coolant temperature is less than 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving on
mountain roads and stop-start traffic. Warning and indicator lampsint
he instrument cluster
261On-board computer and displays Z

X
Slowl yslide oi ldipstick :into the guide
tub etot he stop ,and take it ou tagain.
The oil level is correc tifthe level is between
MIN mark =and MAX mark ;.
X Top up the oil if necessary.
Adding engine oil H
Environmental note
When topping up the oil, take care not to spill
any. If oil enters the soil or waterways, it is
harmful to the environment. G
WARNING
If engine oil comes into contact with hot
engine parts, it may ignite and you could burn
yourself. Do not spill any engine oil on hot
engine parts. Example: engine oil cap
X
Turn cap :anti-clockwise and remove it.
X Top up with the amount of oil required.
Fill carefully to the maximum mark on the oil
dipstick.
i Depending on the engine, the difference
between the minimum mark and the maxi-
mum mark is approximately 1.5 –2litres.
! Do not add too much oil. If the oil level is
above the "max" mark on the dipstick, too
much oil has been added. This can lead to
damage to the engine or the catalytic con-
verter. Have excess oil siphoned off.
For further information on engine oil, see
(Y page 335). X
Replace cap :on the filler neck and
tighten clockwise.
Ensure that the cap locks into place
securely. Checking and adding other service
products
Checking the coolant level Only check the coolant level when the vehicle
is on alevel surface and the engine has cooled
down.
X Turn the key to position 2(Y page 147) in
the ignition lock.
On vehicles with KEYLESS-GO, press the
Start/Stop button twice (Y page 147).
X Check the coolant temperature displayin
the instrumentc luster. G
WARNING
The cooling system is pressurised. Therefore,
only unscrew the cap once the engine has
cooled down. The coolant temperature gauge
must display less than 70 †.Otherwise, you
could be scalded if hot coolant escapes. X
Slowl yturnc ap : half aturna nti-clock-
wise and allow exces spressure to escape.
X Turn cap :further anti-clockwis eand
remove it.
If th ecoolan tisatt heleve lofm arkerbar
= in th efille rneck when cold, there is
enough coolant in coolant expansion
tank ;. Engine compartment
283Maintenance and care Z

!
The following may cause the paint to
become shiny and thus reduce the matt
effect:
R Vigorous rubbing with unsuitablem ate-
rials.
R Frequent use of car washes.
R Washing the vehicle in direct sunlight.
! Never use paint cleaner, buffing or pol-
ishing products, or gloss preserver, e.g.
wax. These products are only suitablef or
high-gloss surfaces. Their use on vehicles
with matt finish leadstoc onsiderable sur-
face damage (shiny, spotted areas).
Alwaysh ave paintwork repairs performed
at aq ualified specialist workshop, e.g. a
Mercedes-Benz Service Centre.
! Do not use wash programs with ahot wax
treatment under any circumstances.
i The vehicle should preferably be washed
by hand using asoft sponge, car shampoo
and plenty of water.
i Use only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products.
Cleaning the Cabriolets oft topX
Light soiling: you can clean th esoftt op
while it is dry or rinse it with clear water.
X Norma ltoheavy soiling: clean theroof
with abrush and clear water .Clean stains
and other dirt with abrush and aMercedes-
Ben zrecommended and approved cleaning
agent. Always brush from fron ttoback in
the direction of the fabric.
! Never use any of the following to clean the
soft top:
R petrol
R thinner
R tar or stain remover
R other organic solvents
! Remove bird droppings immediately as
they are corrosive and, therefore, can make the soft-top fabric leak. Do not use high-
pressure cleanin
gequipment to clean the
vehicle. Do not use sharp-edged equipment
to remove ice and snow.
Frequent cleanin greduces the resistance to
dirt of the soft top.
To restore this resistance to dirt, clean the
soft top using soft top cleanin gagents that
have been recommended and approved by
Mercedes-Benz.
Incorrec tcleanin gand care ,aswell as ageing,
can cause the soft top seams to leak. Have
the soft-top seams sealed at aqualified spe-
cialist workshop, e.g. at aMercedes-Benz
Servic eCentre.
i Cover the soft top with asuitable cover if
you plan to leave the vehicle outside for a
long period of time.
Cleaning AIRCAP Cleaning th
ewind deflector
Clean the wind deflector on the windscreen
with the soft top closed.
X Apply the parking brak efirmly.
X Vehicles with key: turnthe key to position
2 (Y page 147) in the ignition lock.
X Vehicles with KEYLESS-GO: press the
Start/Stop button twice (Y page 147).
X Open the cover in the lower centre console.
The AIRCAP button is under the cover. X
Press AIRCAP button :.
The wind deflector between the wind-
screen and the soft top is extended. 288
CareMaintenance and care

X
Clean net ;of th ewindd eflecto rwith a
soft brush or amoist cloth. For heavier soil-
ing, clean it with the care and cleaning
agent srecommende dand approved by
Mercedes-Ben zand rins eitwithc lean
water.
! Do not us ehigh-pressure cleaning equip-
ment to clean the net.
Cleanin gthe AIRCA Pdraught stop
Clea nthe AIRCAP draught stop with the soft
top open.
X Vehicles with key: turn the key to position
2 (Y page 147) in the ignition lock.
X Vehicles with KEYLESS-GO: press the
Start/Stop button twice (Y page 147).
X Open the soft top (Y page 86).X
Press rear seat head restraintsb utton:.
The rear seat head restraintsa nd AIRCAP
draught stop rise upwards. X
Cleann et; of the AIRCAP draught stop
with amoist clot htogether with the care
and cleanin gagents recommended and
approved by Mercedes-Benz.
Cleaning the windows G
WARNING
Switc hoff the windscreen wipers and remove
the key from the ignition lock before cleaning
the windscreen or the wiper blades. On vehi-
cles with KEYLESS-GO, press the Start/Stop
button repeatedly until all indicator lamps in
the instrument cluster have gone off. The
windscreen wipers could otherwise move and
injur eyou.
X Clean the inside and outside of the win-
dows with adamp cloth and acleaning
agent that is recommended and approved
by Mercedes-Benz.
! Do not use dry cloths, abrasive products,
solvent sorcleanin gagents containin gsol-
vent stoc lean the inside of the windows.
Do not touch the insides of the windows
with hard objects, e.g. an ice scraper or
ring. There is otherwise arisk of damaging
the windows.
! Clean the water drainage channels of the
windscreen and the rear window at regular
intervals. Deposit ssuch as leaves, petals
and pollen may under certain circumstan-
ces preven twate rfrom draining away.T his
can lead to corrosion damage and damage
to electronic components. Care
289Maintenance and care Z

Cleaning th
ewiper blades G
WARNING
Switch off th ewindscree nwipers and remove
the key fro mthe ignition lock before cleaning
the windscreen or the wiper blades. On vehi-
cles with KEYLESS-GO, press the Start/Stop
button repeatedly until all indicator lamps in
the instrument cluster have gone off. The
windscreen wipers could otherwise move and
injure you.
! Do not pull on the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
X Fold the wiper arms away from the wind-
screen.
X Cleant he wiper blades carefully using a
damp cloth.
X Fold the windscreen wipers back again
before switching on the ignition.
! Hold the wiper arm securely when folding
back. The windscreen could be damaged if
the wiper arm hits against it suddenly.
Cleaningt he exterior lighting X
Cleant he plastic lenses of the exterior
lighting using awet sponge and amild
cleaning agent, e.g. Mercedes-Ben zcar
shampoo or cleanin gcloths.
! Only use cleanin gagents or cleaning
cloth sthata re suitable for plastic lenses.
Unsuitable cleanin gagents or cleaning
cloth scould scratch or damag ethe plastic
lenses of th eexteri or lighting. Cleaning th
esensors X
Clean sensors :of th edriving systems
wit hw ater, car shampoo and asoftc loth.
! If you clean the sensors with ahigh-pres-
sure cleaner, mak esure that you keep a
distanc eofatl east 30 cm between the
vehicle and the high-pressure cleaner noz-
zle. Information about the correc tdistance
is available fro mthe equipment manufac-
turer.
Cleaningt he reversing camera Example: Coupé
X
Use clear water and asoft cloth to clean
camera lens :.
! Do not clean the camera lens and the area
around the reversing camera with ahigh-
pressure cleaner. 290
CareMaintenance and care

R
Jack
R Centrin gpin
R On ep air of gloves
R Whee lwrench
R Towin geye "Minispare" emergency spare wheel
The "Minispare" emergency spar ewheel can
be foun dinthestowage well unde rthe boot
floor.
X Lift the boot floor upwards (Y page 268).X
Remove vehicle tool kit tray ;.
X Turn stowage well =anti-clockwise and
remove it.
X Remove "Minispare" emergency spare
wheel :.
For further information on changing awheel
and fittingt he spare wheel, see
(Y page 296). Flat tyre
Preparing the vehicle
Your vehicle may be equipped with:
R aT IREFIT kit
R an emergency spare wheel
R MOExtended tyres (tyres with run-flat char-
acteristics) (Y page 305)
i Vehicle preparation is not necessary on
vehicles with MOExtended tyres. i
Vehicles with MOExtended tyres are not
equipped with aTIREFIT kit at the factory.
It is therefore recommended that you addi-
tionally equip your vehicle with aTIREFIT kit
if you fit tyres that do not feature run-flat
properties, e.g. winter tyres. ATIREFIT kit
can be obtained from aMercedes-Benz
Service Centre.
X Stop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.
X Switch on the hazard warning lamps.
X Firmly depress the parking brake.
X Bring the front wheels into the straight-
ahead position.
X Vehicles with manualt ransmission:
engage first or reverse gear.
X Vehicles with automatic transmission:
move the selector lever to P.
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the key from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronicsh ave status0,
which is the same as the key having been
removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 147).
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area whilst awheel is being changed. Any-
one who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to traf-
fic conditionsw hen doing so.296
Flat tyreBreakdown assistance

R
the engine is not running.
R there is abrake syste mmalfunction.
R there is amalfunctio ninthe power supply
or the vehicle's electrical system.
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximum force.
Before towing away,m ake sure that the steer-
ing can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum per-
missible gross vehicle weight of your vehicle. G
WARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
It is better to have the vehicle transported
than to have it towed.
! You may tow the vehicle for amaximum
of 50 km. Atowing speed of 50 km/h must
not be exceeded.
For towing distances over 50 km, the entire
vehicle must be lifted up and transported.
! Only secure the tow rope or towing bar to
the towing eyes. The vehicle may otherwise
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with acrane.
! Pull away smoothly when towing away or
tow-starting avehicle. If the tractive power
is too high, the vehicles could be damaged.
! On vehicles with KEYLESS-GO, use the
key instead of the Start/Stop button. Turn
the key to position 2in the ignition lock and
shift the automatic transmission to N.
Then, turn the key back to 0and leave it in
the ignition lock. When towing
avehicle with an automatic
transmission, the transmission must be in
position N.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key in the ignition lock to
position 2
R cannot shift the transmission to position
N on vehicles with automatic transmission
Vehicles with automatic transmission:
release the selector lever lock manually to
move it out of position P(Y page 160).
i Before the vehicle is towed, switch off the
automatic locking feature (Y page 78). You
could otherwise be locked out when push-
ing or towing the vehicle.
Deactivate tow-away protection
(Y page 68) before the vehicle is towed. Fitting/removing the towing eye
Fitting the towing eye Vehicles with
atrailer tow hitch: if you intend
to use the vehicle for towing, fold out the ball
coupling and connect the towbar to it
(Y page 206).
X Remove the towing eye from the vehicle
tool kit (Y page 295). G
WARNING
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover.
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, under the covers. Towing and tow-starting
311Breakdown assistance Z

Example: Cabriolet
X
Press the mark on cover :inwards in the
direction of the arrow.
X Take cover :off the opening.
X Screw the towing ey einclockwise to the
stop and tighten it.
Removing the towin geye X
Loosen the towing ey eand unscrew it.
X Attach cover :to the bumpe rand press
unti lite ngages.
X Place the towing ey einthe vehicl etool kit. Towin
gthe vehicle with the rear axle
raised
Whe ntowing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions (Y page 310).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could other-
wise damage the brake system. X
Switch on the hazard warning lamps
(Y page 117).
X Turn the key in the ignition lock to position
0and remove the key from the ignition
lock.
X When leaving the vehicle, take the key or
the KEYLESS-GO key with you. Towing the vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 310). G
WARNING
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will then need
much more effort to brake and steer the vehi-
cle. Adapt your style of driving accordingly.
X Switch on the hazard warning lamps
(Y page 117).
i When towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal achange of direc-
tion. In this case, only the turn signals for
the desired direction flash. When the com-
bination switch is reset, the hazard warning
lamps start flashing again.
X Turn the key to position 2in the ignition
lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Vehicles with manualt ransmission:
depress the clutch pedal.
X Shift to neutral.
or
X Vehicles with automatic transmission:
shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the parking brake. 312
Towing and tow-startingBreakdown assistance

Transporting the vehicle
The towing eyes or trailer tow hitch can be
used to pull the vehicl eonto atrailer or trans-
porter if yo uwishtot ransport it.
X Vehicle swithm anual transmission:
shift to neutral.
X Vehicle switha utomatic transmission:
tur nthe key to position 2in the ignition
lock.
X Move the selector lever to N.
As soon as the vehicle is loaded:
X Prevent the vehicle from rolling away by
applying the parking brake.
X Vehicles with manualt ransmission:
shift to first gear or reverse gear.
X Vehicles with automatic transmission:
move the selector lever to P.
X Turn the key in the ignition lock to position
0 and remove the key from the ignition
lock.
X Secure the vehicle.
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components. Oth-
erwise, the vehicle could be damaged. Tow-starting (emergency engine
starting)
When tow-starting, it is important that you
observe the safety instructions (Y page 310)
and the legal requirements in each respective
country.
! Vehicles with automatic transmission
must not be tow-started. The transmission
may otherwise be damaged.
Before tow-starting the following conditions
must be fulfilled:
R the battery is connected.
R the engine has cooled down.
R the catalytic converters have cooled down. X
Switch on the hazard warning lamps
(Y page 117).
X Fit the towing eye (Y page 311).
X Secure the rigid towing bar or the towing
rope.
X Depress and hold the brake pedal.
X Turn the key to position 2in the ignition
lock.
X Depress the clutch pedal and keep it
depressed.
X Shift to neutral.
X Release the brake pedal.
X Tow-start the vehicle.
X Engage second gear.
X Release the clutch pedal slowly;don ot
operate the accelerator pedal while doing
so.
The engine is started.
X Depress the clutch pedal and shift to neu-
tral.
X Stop at asuitable place.
X Apply the parking brake.
X Remove the rigid towing bar or towing rope.
X Remove the towing eye (Y page 312).
X Switch off the hazard warning lamps. Electrical fuses
Important safety notes
The fuses in your vehicle serve to close down
faulty circuits. If afuse blows ,all th ecom po-
nent sont hecircuit and their function sstop
operating. G
WARNING
Only use fuses that have been approve dfor
Mercedes-Ben zvehicles and which have the
correct fuse ratin gfor the systems con-
cerned. Do not attempt to repair or bridge
faulty fuses. Otherwise, acircuit overload
could cause afire. Have the cause traced and
rectified at aqualified specialist workshop,
e.g. aMercedes-Benz Service Centre. Electrical fuses
313Breakdown assistance Z