steering MERCEDES-BENZ E-CLASS COUPE 2011 Workshop Manual

Display messages Possible causes/consequences and
M Solutions
C At leas
tone door is open. Awarning tone also sounds.
X Close all doors. _
Rea
rl efts eat backrest not locked
or
Rea rr ight seat backrest not locked G
Ris
kofi njury
The backres tinthe rear is not engaged on the left-hand and/or
right-hand side. Awarning tone also sounds.
X Push th ebackres tback until it engages. _
Front lef
tseat backrest not locked
or
Front right sea
tb ackrest not locked The driver'
sorfront-pa ssenger seat backres tisnot engaged. A
warning tone also sounds.
X Push the backrest back until it engages. j
Check trailer
hitch lock G
Risk of accident
The trailer tow hitch is not correctly engaged.
Aw arning tone also sounds.
X Stop th evehicle immediately, payin gattentio ntoroad and traf-
fic conditions, and switch off the engine.
X Apply the parking brake.
X Allow the trailer tow hitch ball coupling to engage in the end
position (Y page 206). J
Close boot separa‐
tor The boot separator is open.
X
Close the boot separator (Y page 92).D
Power
steering mal‐
function See Own‐
er's Manual G
Risk of accident
The power steerin gassistance is faulty.
You will need to use more force to steer.
Aw arning tone also sounds.
X Chec kwhether you are able to apply the extraf orce required.
X If you are able to steer safely: carefully drive on toaqualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. Display messages
251On-board computer and displays Z

You can obtain further information fro
ma
Mercedes-Ben zService Centre.
The ASSYS TPLUS service interval display
informs you when the nex tservice is due.
The multifunction display shows aservice
message for afew seconds, e.g.:
Next service Adue in .. days Service
Adue Service
Aoverdue by ... days The letter indicates which servic
eisdue.A stands for
aminor servic eand B for
am ajor
service. Anumber or another letter may be
displayed after the letter. This figure indicates
any necessary additional maintenanc ework
to be performed.
If you report this displayed information to a
qualified specialist workshop, for example a
Mercedes-Benz Service Centre, they can
infor myou of the costst he service will incur.
The ASSYST PLUS service interval display
does not take into account any periods of
time during which the battery is disconnec-
ted.
Maintaining the time-dependent service
schedule:
X Note down the service due date displayed
in the multifunction display before discon-
necting the battery.
or
X Subtract the battery disconnection periods
from the service date shown on the display
after reconnecting the battery.
i The ASSYST PLUS service interval display
does not show any information on the
engine oil level. Observe the notes on the
engine oil level (Y page 282).
Hiding aservice message X
Pres sthe % ora button on th esteer-
ing wheel. Displaying service messages X
Switch th eignitio non.
X Press =or; on the steering wheel
to select the Serv. menu.
X Press 9or: to select the ASSYST PLUS submenu and press
ato confirm.
The servic eduedate appear sinthe multi-
functio ndisplay.
Please bear th efollowing in mind Resetting th
eASSYST PLUS service inter-
val display
Aq ualified specialist workshop, e.g. a
Mercedes-Ben zService Centre, will reset the
ASSYST PLUS servic einterval display after
the servic ework has been carried out.
You can obtain further information ,e.g.
regarding servic ework, from aMercedes-
Benz Service Centr eordirectly from
Mercedes-Benz.
! If the ASSYST PLUS servic einterval dis-
play has been inadvertently reset ,this set-
tingc an be corrected at aMercedes-Benz
Service Centre.
Have servic ework carried out as described
in the Service Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. The
Service Hotline's curren ttelephone numbers
for use when you are abroad are to be found
in the "Mercedes-BenzS ervice24h" section
of the Service Booklet. Care
Notes on care
Regular care of your vehicle is acondition for
retaining the quality in the long term. Care
285Maintenance and care Z

Cleaning th
eexhaust tail pipes Impurities combined wit
hthe effect sofroad
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
tail pip ebycleaning it regularly ,especially in
winter and after washing.
! Do not clea nthe exhaust tail pipes with
alkaline-based cleaning agents, such as
wheel cleaner.
X Cleant he exhaust tail pipes with achrome
care product tested and approved by
Mercedes-Benz.
Cleaningt he trailer tow hitch The ball coupling must be cleaned if it
becomes dirty or corroded.
X Remove any rust using awire brush.
X Remove dirt with aclean, lint-free cloth or
ab rush.
! Do not clean the ball coupling with ahigh-
pressure cleaner. Do not use solvents. X
After cleaning, lightly oil or grease ball cou-
pling :.
X Check that the vehicle's trailer tow hitch is
working properly.
! Observe the note on care provided by the
trailer manufacturer.
i Maintenanceoft he ball coupling and
trailer tow hitch can also be performed at
aq ualified specialist workshop, e.g. a
Mercedes-Ben zService Centre. H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner. Interior care
Cleaningt he display X
Before cleaning the display, make sure that
it is switched off and has cooled down.
X Cleant he displays urface using acommer-
cially-available microfibre cloth and TFT/
LCD displayc leaner.
X Dry the displays urface usingadry micro-
fibre cloth.
! For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the displays urface. Do
not put pressure on the displays urface
when cleaning. This could lead to irrepara-
ble damage to the display.
Cleaningt he plastic trim G
WARNING
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents containing solvents. Cleaning
agents containing solvents cause the surface
to become porous, and as aresult plastic
parts may break away and be thrown around
the interior when an airbag is deployed, which
may result in severe injuries.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic. Care
291Maintenance and care Z

R
the engine is not running.
R there is abrake syste mmalfunction.
R there is amalfunctio ninthe power supply
or the vehicle's electrical system.
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximum force.
Before towing away,m ake sure that the steer-
ing can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum per-
missible gross vehicle weight of your vehicle. G
WARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
It is better to have the vehicle transported
than to have it towed.
! You may tow the vehicle for amaximum
of 50 km. Atowing speed of 50 km/h must
not be exceeded.
For towing distances over 50 km, the entire
vehicle must be lifted up and transported.
! Only secure the tow rope or towing bar to
the towing eyes. The vehicle may otherwise
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with acrane.
! Pull away smoothly when towing away or
tow-starting avehicle. If the tractive power
is too high, the vehicles could be damaged.
! On vehicles with KEYLESS-GO, use the
key instead of the Start/Stop button. Turn
the key to position 2in the ignition lock and
shift the automatic transmission to N.
Then, turn the key back to 0and leave it in
the ignition lock. When towing
avehicle with an automatic
transmission, the transmission must be in
position N.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key in the ignition lock to
position 2
R cannot shift the transmission to position
N on vehicles with automatic transmission
Vehicles with automatic transmission:
release the selector lever lock manually to
move it out of position P(Y page 160).
i Before the vehicle is towed, switch off the
automatic locking feature (Y page 78). You
could otherwise be locked out when push-
ing or towing the vehicle.
Deactivate tow-away protection
(Y page 68) before the vehicle is towed. Fitting/removing the towing eye
Fitting the towing eye Vehicles with
atrailer tow hitch: if you intend
to use the vehicle for towing, fold out the ball
coupling and connect the towbar to it
(Y page 206).
X Remove the towing eye from the vehicle
tool kit (Y page 295). G
WARNING
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover.
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, under the covers. Towing and tow-starting
311Breakdown assistance Z

Example: Cabriolet
X
Press the mark on cover :inwards in the
direction of the arrow.
X Take cover :off the opening.
X Screw the towing ey einclockwise to the
stop and tighten it.
Removing the towin geye X
Loosen the towing ey eand unscrew it.
X Attach cover :to the bumpe rand press
unti lite ngages.
X Place the towing ey einthe vehicl etool kit. Towin
gthe vehicle with the rear axle
raised
Whe ntowing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions (Y page 310).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could other-
wise damage the brake system. X
Switch on the hazard warning lamps
(Y page 117).
X Turn the key in the ignition lock to position
0and remove the key from the ignition
lock.
X When leaving the vehicle, take the key or
the KEYLESS-GO key with you. Towing the vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 310). G
WARNING
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will then need
much more effort to brake and steer the vehi-
cle. Adapt your style of driving accordingly.
X Switch on the hazard warning lamps
(Y page 117).
i When towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal achange of direc-
tion. In this case, only the turn signals for
the desired direction flash. When the com-
bination switch is reset, the hazard warning
lamps start flashing again.
X Turn the key to position 2in the ignition
lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Vehicles with manualt ransmission:
depress the clutch pedal.
X Shift to neutral.
or
X Vehicles with automatic transmission:
shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the parking brake. 312
Towing and tow-startingBreakdown assistance

Transporting the vehicle
The towing eyes or trailer tow hitch can be
used to pull the vehicl eonto atrailer or trans-
porter if yo uwishtot ransport it.
X Vehicle swithm anual transmission:
shift to neutral.
X Vehicle switha utomatic transmission:
tur nthe key to position 2in the ignition
lock.
X Move the selector lever to N.
As soon as the vehicle is loaded:
X Prevent the vehicle from rolling away by
applying the parking brake.
X Vehicles with manualt ransmission:
shift to first gear or reverse gear.
X Vehicles with automatic transmission:
move the selector lever to P.
X Turn the key in the ignition lock to position
0 and remove the key from the ignition
lock.
X Secure the vehicle.
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components. Oth-
erwise, the vehicle could be damaged. Tow-starting (emergency engine
starting)
When tow-starting, it is important that you
observe the safety instructions (Y page 310)
and the legal requirements in each respective
country.
! Vehicles with automatic transmission
must not be tow-started. The transmission
may otherwise be damaged.
Before tow-starting the following conditions
must be fulfilled:
R the battery is connected.
R the engine has cooled down.
R the catalytic converters have cooled down. X
Switch on the hazard warning lamps
(Y page 117).
X Fit the towing eye (Y page 311).
X Secure the rigid towing bar or the towing
rope.
X Depress and hold the brake pedal.
X Turn the key to position 2in the ignition
lock.
X Depress the clutch pedal and keep it
depressed.
X Shift to neutral.
X Release the brake pedal.
X Tow-start the vehicle.
X Engage second gear.
X Release the clutch pedal slowly;don ot
operate the accelerator pedal while doing
so.
The engine is started.
X Depress the clutch pedal and shift to neu-
tral.
X Stop at asuitable place.
X Apply the parking brake.
X Remove the rigid towing bar or towing rope.
X Remove the towing eye (Y page 312).
X Switch off the hazard warning lamps. Electrical fuses
Important safety notes
The fuses in your vehicle serve to close down
faulty circuits. If afuse blows ,all th ecom po-
nent sont hecircuit and their function sstop
operating. G
WARNING
Only use fuses that have been approve dfor
Mercedes-Ben zvehicles and which have the
correct fuse ratin gfor the systems con-
cerned. Do not attempt to repair or bridge
faulty fuses. Otherwise, acircuit overload
could cause afire. Have the cause traced and
rectified at aqualified specialist workshop,
e.g. aMercedes-Benz Service Centre. Electrical fuses
313Breakdown assistance Z

is kept open continuously, which may lead to
air loss. G
WARNING
Should the tyre pressure drop repeatedly:
R chec kthe tyre for foreign bodies.
R check whether the wheel is losing air or the
valve is leaking.
R make sure that only avalve cap approved
by Mercedes-Ben zisfitted on the tyre
valve.
Tyre pressures that are too low have anega-
tive effect on vehicle safety, which could lead
you to cause an accident.
If possible, only correct tyre pressures when
the tyres are cold. The tyres are cold when
the vehicle has been parked for at least three
hours or has been driven less than 1.5 km.
Depending on the ambient temperature, the
speed you are driving at and the load on the
tyres, the tyre temperature and thus the tyre
pressure may change by approximately
10 kPa (0.1 bar/1.5 psi) per 10 †. Take this
into account when checking the pressure of
warm tyres and only correct it if it is too low
for the current operating conditions.
Driving with tyre pressure that is too high or
too low can:
R shorten the service life of the tyres
R cause increased tyre damage
R have anegative effect on handling charac-
teristics and thus the driving safety (e.g. by
causing aquaplaning)
i The tyre pressure values given for low
loads are minimum values which offer you
good ride comfort characteristics.
However, you can also use the values given
for higher loads. These are permissible and
will not adversely affect the running of the
vehicle. H
Environmental note
Check the tyre pressure regularly,atl east
every 14 days. Tyrep
ressur eloss warning system
Important safety notes While the vehicle is in motion, the tyre pres-
sure loss warning system monitors the set
tyre pressure using the rotational speed of
the wheels. This enables the system to detect
significant pressure loss in
atyre. If the speed
of rotation of awheel changes as aresult of
al oss of pressure, acorresponding warning
message will appearint he multifunction dis-
play. G
WARNING
The tyre pressure loss warning system does
not warn you of an incorrectly set tyre pres-
sure. The table on the inside of the fuel filler
flap will help you decide whether the tyre
pressures should be corrected.
The tyre pressure loss warning system does
not replace the need to regularly check your
vehicle's tyre pressures, since an even loss of
pressure on several tyres at the same time
cannot be detected by the tyre pressure loss
warning system.
The tyre pressure monitor is not able to warn
you of asudden loss of pressure, e.g. if the
tyre is penetrated by aforeign object.
In the event of asudden loss of pressure, bring
the vehicle to ahalt by braking carefully. Do
not make any sudden steering movements
when doing so.
The function of the tyre pressure loss warning
system is limited or delayed if:
R snow chains are fitted to your vehicle's
tyres.
R road conditionsa re wintry.
R you are driving on sand or gravel.
R you adopt avery sporty driving style (cor-
nering at high speeds or driving with high
rates of acceleration).
R you are towing avery heavy or large trailer.
R you are driving with aheavy load (in the
vehicle or on the roof). 322
Tyrep
ressureWheels and tyres

Restarting the tyre pressure loss warn-
in gs ystem Restar
tthe tyre pressure loss warning system
if you have:
R changed the tyre pressure
R changed the wheels or tyres
R fitted new wheels or tyres
X Before restarting, consult the table of tyre
pressures on the inside of the fuel filler flap
to ensure that the tyre pressure in all four
tyres is set correctly for the respective
operating conditions.
X Observe the notes in the section on tyre
pressures (Y page 321). G
WARNING
The tyre pressure loss warning system can
only give reliablew arnings if you have set the
correct tyre pressure.
If an incorrectt yre pressure is set, these
incorrectv alues will be monitored.
At yre wit hinsufficien tpressure results in
vehicl einstability when driving, thus increas-
ing the risk of an accident.
X Make sure that the key is in position 2
(Y page1 47) in the ignitio nlock.
X Press =or; on the steering wheel
to select the Service menu.
X Press 9or: to select Tyre pres‐ sure .
X Press the abutton.
The Run Flat Indicato ractive Restart possible with OK message
appears in the multifunction display. If you wishtoc
onfirm the restart:
X Press the abutton.
The Tyre pressure now OK? message
appears in the multifunction display.
X Press the 9or: button to select
Yes .
X Press the abutton.
The Run Flat Indicato rrestarted message appears in the multifunction dis-
play.
After
ateach-in period, the tyre pressure
loss warning system willm onitor the set
tyre pressures of all four tyres.
If you wishtoc ancel the restart:
X Press the %button.
or
X If the Tyre press. now OK? message
appears, press 9or: to select
Cancel .
X Press the abutton.
The tyre pressure values stored at the last
restart willc ontinue to be monitored. Changing
awheel Flat tyre
The "Breakdown assistance" section
(Y pag e296) contains information and notes
on how to dea lwith aflatt yre. It also provides
instruction sonchangin gaw heelorf itting the
spar ewhee lore mergency spar ewheel. Interchangin
gthe wheels G
WARNING
Interchange th efront and rea rwheels only if
they hav ethe sam edimensions ,for example
size, offset, etc.
After every whee linterchange/change, have
the tightening torque checked at aquali fied
specialist worksho pthath as th enecessary
specialist knowledg eand tools to carry out Changing
awheel
323Wheels and tyres
Z