service MERCEDES-BENZ E-CLASS COUPE 2015 User Guide

You could jeopardise the operating safety of
your vehicle if you use parts, tyres and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Only use genu- ine Mercedes-Benz parts or parts of equal qual-
ity. Only use tyres, wheels and accessories that
have been specifically approved for your vehi-
cle.
Mercedes-Benz tests genuine parts and conver-
sion parts and accessories that have been spe-
cifically approved for your vehicle for their reli-
ability, safety and suitability. Despite ongoing
market research, Mercedes-Benz is unable to
assess other parts. Mercedes-Benz therefore
accepts no responsibility for the use of such
parts in Mercedes-Benz vehicles, even if they
have been officially approved or independently
approved by a testing centre.
In Germany, certain parts are only officially
approved for installation or modification if they
comply with legal requirements. This also
applies to some other countries. All genuine
Mercedes-Benz parts meet the approval
requirements. The use of non-approved parts
may invalidate the vehicle's general operating
permit.
This is the case:
R if they cause a change of the vehicle type from
that for which the vehicle's general operating
permit was granted
R if other road users could be endangered
R if the emission or noise levels are adversely
affected
Always specify the vehicle identification number (VIN) (Y page 328) when ordering genuine
Mercedes-Benz parts. Owner's Manual
Vehicle equipment
i This Owner's Manual describes all models
and all standard and optional equipment
available for your vehicle at the time of pub-
lication of the Owner's Manual. Country-spe-
cific differences are possible. Note that your
vehicle may not be fitted with all features
described. This is also the case for systems
and functions relevant to safety. Therefore,
the equipment on your vehicle may differ from that in the descriptions and illustrations. The original purchase contract documentation
for your vehicle contains a list of all of the sys-
tems in your vehicle.
Should you have any questions concerning
equipment and operation, please consult a
Mercedes-Benz Service Centre.
The Owner's Manual and Service Booklet are
important documents and should kept in the
vehicle. Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or necessary repairs car-
ried out, this could result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as necessary repairs car-
ried out at a qualified specialist workshop. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop. G
WARNING
Modifications to electronic components, their software as well as wiring could affect their
function and/or the operation of other net-
worked components. This could in particular
also be the case for systems relevant to
safety. They might not function properly any-
more and/or jeopardise the operational
safety of the vehicle. There is an increased
risk of an accident and injury.
Do not attempt to modify the wiring as well as
electronic components or their software. 24
Operating safetyIntroduction

Always have work on electrical and electronic
components carried out at a qualified special-ist workshop.
If you make any changes to the vehicle elec-
tronics, the general operating permit is ren-
dered invalid.
! There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
kerb or an unpaved road
R you drive too fast over an obstacle, e.g. a
kerb or a pothole in the road
R a heavy object strikes the underbody or
parts of the chassis
In situations like this, the body, the under-
body, chassis parts, wheels or tyres could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the strain they are designed for.
If the underbody panelling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody panelling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If, upon continuing your
journey, you notice that driving safety is
impaired, pull over and stop the vehicle imme- diately, paying attention to road and traffic
conditions. In such cases, consult a qualified
specialist workshop. Declarations of conformity
Wireless vehicle components The following information applies to all compo-
nents of the vehicle and the information sys-
tems and communication devices integrated
into the vehicle which receive and/or transmit
radio waves:
The components of this vehicle that receive
and/or transmit radio waves are compliant with
the basic requirements and all other relevant
conditions of Directive 1999/5/EC. You can
obtain further information from any Mercedes-
Benz Service Centre. Electromagnetic compatibility The electromagnetic compatibility of the vehicle
components has been checked and certified
according to the currently valid version of Reg-
ulation ECE-R 10. Diagnostics connection
The diagnostics connection is only intended for the connection of diagnostic equipment at a
qualified specialist workshop. G
WARNING
If you connect equipment to a diagnostics
connection in the vehicle, it can affect the
operation of the vehicle systems. This may
affect the operating safety of the vehicle.
There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle. G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardises the oper-
ating and road safety of the vehicle. There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
Always fit the floormats securely and as pre-
scribed in order to ensure that there is always sufficient room for the pedals. Do not use
loose floormats and do not place several floor-mats on top of one another.
! If the engine is switched off and equipment
on the diagnostics connection is used, the
starter battery may discharge.
Connecting equipment to the diagnostics con-
nection can lead to emissions monitoring infor-
mation being reset, for example. This may lead
to the vehicle failing to meet the requirements of
the next emissions test during the main inspec- tion. Operating safety
25Introduction Z

Qualified specialist workshop
A qualified specialist workshop has the neces-
sary special skills, tools and qualifications to
correctly carry out any necessary work on your
vehicle. This particularly applies to work rele-
vant to safety.
Observe the notes in the Service Booklet.
Always have the following work carried out at a
qualified specialist workshop:
R work relevant to safety
R service and maintenance work
R repair work
R modifications, installations and conversions
R work on electronic components
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre. Vehicle registration
Mercedes-Benz may ask its Service Centres to
carry out technical inspections on certain vehi-
cles. The quality or safety of the vehicle is
improved as a result of the inspection.
Mercedes-Benz can only inform you about vehi-
cle checks if it has your registration data.
It is possible that your vehicle has not yet been
registered in your name in the following cases:
R if your vehicle was not purchased at an
authorised specialist dealer.
R if your vehicle has not yet been examined at a
Mercedes-Benz Service Centre.
It is advisable to register your vehicle with a
Mercedes-Benz Service Centre.
Inform Mercedes-Benz as soon as possible
about any change in address or vehicle owner-
ship. You can do this at a Mercedes-Benz Ser-
vice Centre, for example. Correct use
If you remove any warning stickers, you or oth-
ers could fail to recognise certain dangers.
Leave warning stickers in position.
Observe the following information when driving your vehicle:
R the safety notes in this manual
R the vehicle technical data R
traffic rules and regulations
R laws and safety standards pertaining to motor
vehicles Implied warranty
! Follow the instructions in this manual about
the proper operation of your vehicle as well as
about possible vehicle damage. Damage to
your vehicle that arises from culpable contra- ventions against these instructions are not
covered either by Mercedes-Benz implied
warranty or by the New or Used-Vehicle War-
ranty. QR code for rescue card
The QR code is secured in the fuel filler flap and
on the opposite side on the B-pillar. In the event
of an accident, rescue services can use the QR
code to quickly find the appropriate rescue card for your vehicle. The current rescue card con-
tains, in a compact form, the most important
information about your vehicle, e.g. the routing
of the electric cables.
You can find more information under http://
portal.aftersales.i.daimler.com/public/
content/asportal/en/communication/
informationen_fuer/QRCode.html. Data stored in the vehicle
A wide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
R the vehicle's operating state
R events
R faults
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example:
R operating conditions of system components,
e.g. fluid levels
R the vehicle's status messages and those of its
individual components, e.g. number of wheelrevolutions/speed, deceleration in move- 26
Data stored in the vehicleIntroduction

ment, lateral acceleration, accelerator pedal
position
R malfunctions and defects in important system
components, e.g. lights, brakes
R vehicle reactions and operating conditions in
special driving situations, e.g. airbag deploy-
ment, intervention of stability control sys-
tems
R ambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to:
R assist in detecting and rectifying faults and
defects
R analyse vehicle functions, e.g. after an acci-
dent
R optimise vehicle functions
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory and fault data memory.
Services include, for example:
R repair services
R service processes
R warranty events
R quality assurance
The vehicle is read out by employees of the ser- vice network (including the manufacturer) using
special diagnostic testers. You can obtain more
information there, if required.
After a fault has been rectified, the information
is deleted from the fault memory or is continu-
ally overwritten.
When operating the vehicle, situations are con-
ceivable in which this technical data, in connec- tion with other information (if necessary, after
consultation with an authorised expert), could
be traced to a person.
Examples include:
R accident reports
R damage to the vehicle
R witness statements
Further additional functions that have been con- tractually agreed upon with the customer allow
certain vehicle data to be conveyed by the vehi-
cle as well. The additional functions include, for example, vehicle location in case of an emer-
gency. Copyright information
General notes
Information on licences for free and open-
source software used in your vehicle and its
electronic components is available on the fol-
lowing website:
http://www.mercedes-benz.com/opensource Copyright information
27Introduction Z

Panic alarm
X
To prime: press the!button :for
approximately one second.
A visual and audible alarm is triggered if the
alarm system is primed.
X To deactivate: press the!button :
again.
or
X Insert the key into the ignition lock.
or, on vehicles with KEYLESS‑GO: X Press the Start/Stop button.
The key must be in the vehicle.
The panic alarm function is only available in cer- tain countries. Occupant safety
Introduction to the restraint system
The restraint system can reduce the risk of vehi- cle occupants coming into contact with parts of
the vehicle's interior in the event of an accident.
The restraint system can also reduce the forces to which vehicle occupants are subjected during
an accident.
The restraint system comprises:
R Seat belt system
R Airbags
R Child restraint system
R Child seat securing systems The components of the restraint system work in
conjunction with each other. They can only
deploy their protective function if all vehicle
occupants always:
R fasten their seat belts correctly
(Y page 39)
R adjust their seat and head restraint properly
(Y page 93).
As the driver, you also have to make sure that
the steering wheel is adjusted correctly.
Observe the information relating to the correct
driver's seat position (Y page 93).
You also have to make sure that an airbag can
inflate properly if deployed (Y page 41).
An airbag supplements a correctly fastened seat belt. As an additional safety device, the airbag
increases the level of protection for vehicle
occupants in the event of an accident. For exam-
ple, if the protection of the seat belt is sufficient in an accident, the airbags are not deployed. In
the event of an accident, only the airbags that
increase protection in the relevant accident sit- uation are deployed. However, seat belts and
airbags generally do not protect against objects penetrating the vehicle from the outside.
Information on the restraint system operation
can be found under "Triggering of belt tension-
ers and airbags" (Y page 44).
For more information about children travelling
with you in the vehicle, see "Children in the vehi-
cle" (Y page 47). Important safety notes
G
WARNING
If the restraint system is modified, it may no
longer work as intended. The restraint system
may then not perform its intended protective function by failing in an accident or triggering
unexpectedly, for example. There is an
increased risk of injury, possibly even fatal.
Never modify parts of the restraint system. Do not attempt to modify the wiring as well as
electronic components or their software.
If it is necessary to modify an airbag system to
accommodate a person with disabilities, con-
tact a Mercedes-Benz Service Centre. 36
Occupant safetySafety

The activation threshold for the seat belt ten-
sioners and airbags is determined based on the
evaluation of the vehicle's rate of deceleration
or acceleration at various points in the vehicle.
This process is pre-emptive in nature. The trig-
gering/deployment process should take place
in good time at the start of the collision.
The rate of vehicle deceleration or acceleration
and the direction of the force are essentially
determined by:
R the distribution of forces during the collision
R the collision angle
R the deformation characteristics of the vehicle
R the characteristics of the object with which
the vehicle has collided
Factors which can only be seen and measured
after a collision has occurred do not play a deci-
sive role in the deployment of an airbag, nor do
they provide an indication of airbag deployment.
The vehicle may be deformed significantly with-out an airbag being deployed. This is the case if
only parts which are relatively easily deformed
are affected and the rate of deceleration is not
high. Conversely, an airbag may be deployed
even though the vehicle suffers only minor
deformation. This is the case if, for example,
very rigid vehicle parts such as longitudinal body
members are hit, and sufficient deceleration
occurs as a result.
If the restraint system control unit detects a side impact, the applicable components of the
restraint system are activated independently of
each other.
R Sidebags and pelvisbag on the side on which
an impact occurs, independent from the seat
belt tensioner and seat belt usage
Vehicles with the automatic child seat recog- nition on the front-passenger seat: the side-
bag and pelvisbag on the front-passenger side (front) deploy under the following conditions:
- an occupant is detected on the front-
passenger seat or
- the belt tongue is engaged in the belt
buckle of the front-passenger seat
R Windowbag on the side on which an impact
occurs, independent of seat belt usage and
regardless of whether the front-passenger
seat is occupied
R Seat belt tensioners, if the system determines
that deployment can offer additional protec-
tion for the vehicle occupants in this situation i
Not all airbags are deployed in an accident.
The different airbag systems work independ-
ently of each other.
How the airbag system works is determined
by the severity of the accident detected,
especially the vehicle deceleration or accel-
eration, and the apparent type of accident:
R frontal collision
R side impact NECK-PRO head restraints
Important safety notes G
WARNING
The function of the head restraint may be
impaired if you:
R attach objects such as coat hangers to the
head restraints, for example
R use unsuitable head restraint covers
If you do so, the head restraints cannot fulfil
their intended protective function in the event of an accident. In addition, objects attached
to the head restraints could endanger other
vehicle occupants. This poses an increased
risk of injury.
Do not attach any objects to the head
restraints and only use suitable head restraint
covers.
Consult a Mercedes-Benz Service Centre
regarding the availability of suitable seat or head
restraint covers.
Operation NECK-PRO head restraints reduce the likelihood
of head and chest injuries. The NECK-PRO head
restraints on the driver's and front-passenger
seats are moved forwards and upwards in the
event of a rear-end collision of a certain severity. This provides better head support.
If the NECK-PRO head restraints have been trig-
gered in an accident, you must reset the NECK-
PRO head restraints on the driver's and front-
passenger seat (Y page 46). Otherwise, the
additional protection will not be available in the
event of another rear-end collision. You can rec- ognise when NECK-PRO head restraints have Occupant safety
45Safety Z

Suitability of the seats for attaching ISOFIX child restraint systems
If you use a baby car seat of category 0 or 0+ or a rearward-facing child restraint system of category
I on a rear seat, you must adjust the driver's or front-passenger seat so that the seat does not touch the child restraint system.
Always observe the notes in the "Child restraint system" section (Y page 48) and the child restraint
system manufacturer's installation instructions.
Legend for the table:
XI SOFIX position that is not suitable for ISOFIX child restraint systems in this weight category
and/or size category.
IUF Suitable for forward-facing ISOFIX child seat securing systems that belong to the "Universal" category which are approved for use in this weight category.
IL Suitable for ISOFIX child restraint systems as recommended; see the "Recommended child restraint systems" table (Y page 58).
The manufacturer will also recommend a suitable ISOFIX child restraint system. For this, your
vehicle and the seat must be listed in the child restraint system manufacturer's model list. For more information, contact the child restraint system manufacturer or visit their website. Weight category Size category Equipment Rear seat left,
right Carry-cot
F ISO/L1 X
G ISO/L2 X
0
up to 10 kg
up to approximately 6 months E ISO/R1 IL
0+
up to 13 kg
up to approximately 15 months E ISO/R1 IL
D ISO/R2 IL
C ISO/R3 IL
I
9 to 18 kg
between approximately 9 months
and 4 years D ISO/R2 IL
C ISO/R3 IL
B ISO/F2 IUF
B1 ISO/F2X IUF
A ISO/F3 IUF
The child restraint system must not touch the roof or be put under strain by the head restraints. If
possible, adjust the head restraint position accordingly. Also observe the child restraint system
manufacturer's installation instructions. Recommended child restraint systems
General notes Always observe the information in "Child restraint systems on the front-passenger seat" (Y
page 52)
and in "Suitable positioning of the child restraint system" (Y page 55).
You can obtain further information about the correct child restraint system from any Mercedes-Benz
Service Centre. 58
Children in the vehicleSafety

Function
To avoid a collision, BAS PLUS calculates the
brake force necessary if:
R you approach an obstacle and
R BAS PLUS has detected a risk of a collision
When driving at a speed under 30 km/h: if
you depress the brake pedal, BAS PLUS is acti-
vated. Braking assistance from BAS PLUS is car-
ried out at the last possible moment.
When driving at a speed above 30 km/h: if
you depress the brake pedal sharply, BAS PLUS automatically increases the brake pressure to adegree suited to the traffic situation.
BAS PLUS provides braking assistance in haz-
ardous situations with vehicles in front within a
speed range between 7 km/h and 250 km/h.
Up to a speed of approximately 70 km/h, BAS
PLUS may react to:
R stationary objects in the path of your vehicle,
e.g. stopped or parked vehicles
R pedestrians in the path of your vehicle
R obstacles crossing your path, which move in
the detection range of the sensors and are
detected
i If BAS PLUS demands particularly high brak-
ing force, preventative passenger protection
measures (PRE-SAFE ®
) are activated simulta-
neously.
X Keep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking.
BAS PLUS is deactivated and the brakes func-
tion as usual, if:
R you release the brake pedal
R there is no longer a risk of collision
R no obstacle is detected in front of your vehicle
R you depress the accelerator pedal
R you activate kickdown COLLISION PREVENTION ASSIST
PLUS
General notes i
Observe the "Important safety notes" sec-
tion (Y page 61).
COLLISION PREVENTION ASSIST PLUS consists of a distance warning function with an autono- mous braking function and Adaptive Brake
Assist.
COLLISION PREVENTION ASSIST PLUS can help
you to minimise the risk of a collision with the
vehicle in front or reduce the effects of such a
collision.
If COLLISION PREVENTION ASSIST PLUS
detects that there is a risk of a collision, you will
be warned visually and acoustically. If you do not react to the visual and audible collision warning,
autonomous braking can be initiated in critical
situations. If you apply the brake yourself in a
critical situation, the COLLISION PREVENTION
ASSIST PLUS Adaptive Brake Assist assists you.
Important safety notes In particular, the detection of obstacles can be
impaired in the case of:
R dirt on the sensors or obscured sensors
R snow or heavy rain
R interference by other radar sources
R strong radar reflections, for example, in multi-
storey car parks
R a narrow vehicle travelling in front, e.g. a
motorcycle
R a vehicle travelling in front on a different line
R new vehicles or after a service on the COLLI-
SION PREVENTION ASSIST PLUS system
Please observe the information in the section on running-in the vehicle (Y page 131).
Following damage to the front end of the vehicle, have the configuration and operation of the
radar sensor checked at a qualified specialist
workshop. This also applies to collisions at slow speeds where there is no visible damage to thefront of the vehicle.
Activating/deactivating The COLLISION PREVENTION ASSIST PLUS is
automatically active after switching on the igni-
tion.
You can activate or deactivate COLLISION PRE-
VENTION ASSIST PLUS in the on-board com-
puter (Y page 214). When deactivated, the dis-
tance warning function and the autonomous
braking function are also deactivated.
If COLLISION PREVENTION ASSIST PLUS is
deactivated, the æsymbol appears in the
assistance graphics display. 64
Driving safety systemsSafety

The interior lighting automatically switches on if
you:
R unlock the vehicle
R open a door
R remove the key from the ignition lock
The interior lighting is activated for a short time
when the key is removed from the ignition lock.
You can activate this delayed switch-off using
the on-board computer (Y page 218).Replacing bulbs
Important safety notes
G
WARNING
Bulbs, lamps and plug connectors can
become very hot during use. When replacing a bulb, you could burn yourself on these com-
ponents. There is a risk of injury.
Allow these components to cool down before replacing the bulb.
Vehicles with static LED headlamps:
Do not use a bulb that has been dropped or if its glass tube has been scratched.
The bulb may explode if:
R you touch it
R it is hot
R you drop it
R you scratch it
Only operate bulbs in enclosed lamps designed
for that purpose. Only fit spare bulbs of the same
type and the specified voltage.
Marks on the glass tube reduce the service life
of the bulbs. Do not touch the glass tube with
your bare hands. If necessary, clean the glass
tube when cold with alcohol or spirit and rub it
off with a lint-free cloth.
Protect bulbs from moisture during operation.
Do not allow bulbs to come into contact with
liquids.
Only replace the bulbs listed (Y page 111).
Have the bulbs that you cannot replace yourself
replaced at a qualified specialist workshop.
If you require assistance replacing bulbs, con-
sult a qualified specialist workshop.
If the new bulb still does not light up, consult a
qualified specialist workshop. Headlamps and lights are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times. Have
the headlamp setting checked regularly.
Vehicles with Intelligent Light System
The front and rear light clusters of your vehicle
are equipped with LED light bulbs. Do not
replace the bulbs yourself. Contact a qualified
specialist workshop, which has the necessary
specialist knowledge and tools to carry out the
work required.
Lamps are an important aspect of vehicle safety. You must therefore make sure that these func-
tion correctly at all times. Have the headlamp
setting checked regularly. Overview of bulb replacement – bulbs
You can replace the following bulbs. The details
for the bulb type can be found in the legend. Static LED headlamps
:
Main-beam headlamp: H7 55 W Replacing bulbs
111Lights and windscreen wipers Z

Overview of climate control systems
General notes
Observe the settings recommended on the fol-
lowing pages. The windows could otherwise
mist up.
To prevent the windows from misting up:
R switch off climate control only briefly
R activate air-recirculation mode only briefly
R switch on "Cooling with air dehumidification"
R activate the windscreen demisting function
briefly, if required
Climate control regulates the temperature and
the humidity in the vehicle interior and filters
undesirable substances out of the air.
Climate control is only operational when the
engine is running. Optimum operation is only
achieved when the side windows and the roof
are closed.
The "Residual heat" function can only be activa- ted or deactivated with the ignition switched off
(Y page 124).
i Ventilate the vehicle for a brief period during
warm weather, e.g. using the "Convenience
opening" feature (Y page 86). This will speed
up the cooling process and the desired inte-
rior temperature will be reached more
quickly.
i The integrated filter filters out most parti-
cles of dust and soot and completely filters
out pollen. It also reduces gaseous pollutants and odours. A clogged filter reduces the
amount of air supplied to the vehicle interior.
For this reason, you should always observe
the interval for replacing the filter, which is
specified in the Service Booklet. As this
depends on environmental conditions, e.g.
heavy air pollution, the interval may be
shorter than stated in the Service Booklet.
i It is possible that the residual heat function
may be activated automatically an hour after
the key has been removed. The vehicle is then
ventilated for 30 minutes to dry the automatic climate control. Overview of climate control systems
115Climate control