trailer MERCEDES-BENZ E-CLASS COUPE 2015 Service Manual

R
Observe the brake lamps of the towing
vehicle while driving. Always maintain a dis-
tance a distance so that the tow rope does not sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
! Do not use the towing eye for recovery, this
could damage the vehicle. If in doubt, recover
the vehicle with a crane.
! Pull away smoothly when towing away or
tow-starting a vehicle. If the tractive power is
too high, the vehicles could be damaged.
! On vehicles with KEYLESS-GO, use the key
instead of the Start/Stop button. Turn the key
to position 2in the ignition lock and shift the
automatic transmission to N. Then, turn the
key back to 0and leave it in the ignition lock.
! You may tow the vehicle for a maximum of
50km. A towing speed of 50 km/h must not
be exceeded.
For towing distances over 50 km, the entire
vehicle must be lifted up and transported.
! If you tow or tow-start another vehicle, its
weight must not exceed the maximum per-
missible gross vehicle weight of your vehicle.
Observe the legal requirements for the relevant
countries when towing and tow-starting.
It is better to have the vehicle transported than
to have it towed.
If the vehicle has suffered transmission damage, have it transported on a transporter or trailer.
When towing away a vehicle with an automatic
transmission, the transmission must be in posi-
tion N.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key to position 2in the igni-
tion lock
R cannot shift the transmission to position Non
vehicles with automatic transmission
In the event of damage to the electrical sys-
tem
If the battery is defective, the automatic trans-
mission will be locked in position P. To shift the
automatic transmission to position N, you must
provide power to the vehicle's on-board electri- cal system in the same way as when jump-start-
ing (Y page 305). Have the vehicle transported on a transporter or
trailer.
Deactivate the automatic locking feature beforetowing the vehicle (Y page 82). You could oth-
erwise be locked out when pushing or towing
the vehicle.
Deactivate tow-away protection before the vehi- cle is towed away (Y page 72). Fitting/removing the towing eye
Fitting the towing eye G
WARNING
The exhaust tail pipe may be extremely hot.
There is a risk of burning when removing the
rear cover.
Do not touch the exhaust tail pipe. Use
extreme caution when removing the rear
cover. The mountings for the removable towing eyes
are located in the bumpers. They are at the rear
and at the front, under covers :.
X Remove the towing eye from the vehicle tool
kit (Y page 297).
X Press the mark on cover :inwards in the
direction of the arrow. 308
Towing away and tow-startingBreakdown assistance

X
Remove cover :from the opening.
X Screw in the towing eye clockwise as far as it
will go and tighten it.
Vehicles with a trailer tow hitch do not have a
bracket at the back for the screw-in towing eye.
Connect the towbar to the trailer tow hitch
(Y page 202).
Removing the towing eye X
Loosen the towing eye and unscrew it.
X Position cover :on top of the bumper and
press it in at the bottom until it engages.
X Place the towing eye in the vehicle tool kit. Towing the vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 307).
X Turn the key to position 2in the ignition lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Vehicles with manual transmission:
depress the clutch pedal fully and engage
neutral.
or X Vehicles with automatic transmission:
shift the transmission to position N.
X Release the brake pedal.
X Release the parking brake.
In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination switch as usual. In this case, only the turn signals for
the desired direction flash. When you reset the
combination switch, the hazard warning lamps
start flashing again. Towing the vehicle away with the rear
axle raised
! Vehicles with automatic transmission must
not be towed with the rear axle raised. The
car/trailer combination may otherwise
swerve or even overturn.
! The ignition must be switched off if you are
towing the vehicle with the rear axle raised. Intervention by ESP
®
could otherwise dam-
age the brake system.
X Switch on the hazard warning lamps
(Y page 108).
X Move the front wheels to the straight-ahead
position.
X Turn the key in the ignition lock to position 0
and remove the key from the ignition lock.
X When leaving the vehicle, take the key with
you.
When towing your vehicle away with the rear
axle raised, it is important that you observe the
safety instructions (Y page 307). Transporting the vehicle
4MATIC vehicles/vehicles with auto-
matic transmission !
When the vehicle is loaded for transport, the
front and rear axles must be stationary and on
the same transportation vehicle. Positioning
over the connection point of the transport
vehicle is not permitted. The drive train may
otherwise be damaged.
All vehicles !
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
The towing eyes or trailer tow hitch can be used to pull the vehicle onto a trailer or transporter if
you wish to transport it. Towing away and tow-starting
309Breakdown assistance Z

X
Vehicles with manual transmission:
depress the clutch pedal fully and engage
neutral.
X Vehicles with automatic transmission:
turn the key to position
2in the ignition lock.
X Shift the automatic transmission to position
N.
As soon as the vehicle is loaded: X Prevent the vehicle from rolling away by
applying the parking brake.
X Vehicles with manual transmission:
depress the clutch pedal fully and engage first
or reverse gear.
X Vehicles with automatic transmission:
shift the automatic transmission to position
P.
X Turn the key to position 0in the ignition lock
and remove it.
X Secure the vehicle. Notes for 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged.
If the vehicle has transmission damage or dam-
age to the front or rear axle, have it transported on a transporter or trailer.
In the event of damage to the electrical sys-
tem
If the battery is defective, the automatic trans-
mission will be locked in position P. To shift the
automatic transmission to position N, you must
provide power to the vehicle's electrical system in the same way as when jump-starting
(Y page 305).
Have the vehicle transported on a transporter or
trailer. Tow-starting (emergency engine
starting)
! Vehicles with automatic transmission must
not be tow-started. The transmission may
otherwise be damaged.
i You can find information on "Jump-starting"
under (Y page 305). Before tow-starting, the following conditions
must be fulfilled:
R the battery is connected
R the engine has cooled down
R the exhaust system has cooled down
When tow-starting, it is important that you
observe the safety notes (Y page 307) and the
legal requirements in each respective country.
X Switch on the hazard warning lamps
(Y page 108).
X Fit the towing eye (Y page 308).
X Secure the rigid towing bar or the towing
rope.
X Depress the brake pedal and keep it
depressed.
X Turn the key to position 2in the ignition lock.
X Depress the clutch pedal fully, engage second
gear and continue to keep the clutch pedal
fully depressed.
X Release the brake pedal.
X Tow-start the vehicle.
X Release the clutch pedal slowly, do not
depress the accelerator pedal while doing so.
X When the engine has been started, immedi-
ately depress the clutch pedal fully and shift
to neutral.
X Pull over at a suitable place and stop the vehi-
cle safely, paying attention to road and traffic
conditions.
X Depress the parking brake.
X Remove the rigid towing bar or towing rope.
X Remove the towing eye (Y page 309).
X Switch off the hazard warning lamps. Electrical fuses
Important safety notes
G
WARNING
If you manipulate, bridge or replace a faulty
fuse with a fuse of a higher amperage, the
electric cables could be overloaded. This may result in a fire. There is a risk of an accident
and injury.
Always replace faulty fuses with specified new fuses of the correct amperage. 310
Electrical fusesBreakdown assistance

pressure that is too low may result in a tyre
blow-out. There is a risk of accident.
R Check the tyre for foreign objects.
R Check whether the wheel is losing air or the
valve is leaking.
If you are unable to rectify the damage, con-
tact a qualified specialist workshop. H
Environmental note
Check the tyre pressure regularly, at least
every 14 days.
The recommended tyre pressures for various
operating conditions can be found in the tyre
pressure table on the fuel filler flap
(Y page 148).
Operation with an emergency spare wheel:
information on operation with an emergency
spare wheel can be found in the general notes in the "Emergency spare wheel" section
(Y page 326).
Operation with a trailer: the applicable value
for the rear tyres is the maximum tyre pressure
value stated in the table inside the fuel filler flap.
Additionally, the tyre pressure table may also
state tyre pressures for different load condi-
tions. These are defined in the table as different numbers of passengers and amounts of lug-
gage. The actual number of seats may vary; for
more information, please refer to the vehicle's
registration documents.
If tyre sizes are not specified, the tyre pressures stated on the tyre pressure table apply for all
tyres approved for this vehicle. If a tyre size precedes a tyre pressure, the fol-
lowing tyre pressure information is only valid for
that tyre size. Use a suitable pressure gauge to check the tyre
pressure. The outer appearance of a tyre does
not permit any reliable conclusion about the tyre
pressure. On vehicles fitted with the electronic
tyre pressure monitor, the tyre pressure can be checked using the on-board computer.
If possible, only correct tyre pressures when the
tyres are cold.
The tyres are cold:
R if the vehicle has been parked with the tyres
out of direct sunlight for at least three hours
and
R if the vehicle has not been driven further than
1.6 km
Depending on the ambient temperature, the
vehicle speed and the load on the tyres, the tyre temperature and thus the tyre pressure changes
by approximately 10 kPa (0.1 bar/1.5 psi) per
10 †. Take this into account when checking the
pressure of warm tyres. Only correct the tyre
pressure if it is too low for the current operating conditions.
Driving with tyre pressure that is too high or too
low can:
R shorten the service life of the tyres
R cause increased tyre damage
R have a negative effect on handling character-
istics and thus driving safety (e.g. aquaplan-
ing)
The tyre pressure values given for low loads are minimum values which offer you good ride com-
fort characteristics.
However, you can also use the values given for
higher loads. These are permissible and will not adversely affect the running of the vehicle. Tyre pressure loss warning system
General notes While the vehicle is in motion, the tyre pressure
loss warning system monitors the set tyre pres-
sure using the rotational speed of the wheels.
This enables the system to detect significant
pressure loss in a tyre. If the speed of rotation of a wheel changes as a result of a loss of pressure,
a corresponding warning message will appear in
the multifunction display.
You can recognise the tyre pressure loss warn-
ing by the Run Flat Indicator active
Run Flat Indicator active
Restart with OK
Restart with OK message which appears in Tyre pressure
317Wheels and tyres Z

the
Serv.
Serv. menu of the multifunction display.
Information on the message display can be
found in the "Restarting the tyre pressure loss
warning system" section (Y page 318).
Important safety notes The tyre pressure warning system does not warn
you of an incorrectly set tyre pressure. Observe the notes on the recommended tyre pressure
(Y page 316).
The tyre pressure loss warning does not replace the need to regularly check the tyre pressures.
An even loss of pressure on several tyres at the
same time cannot be detected by the tyre pres-
sure loss warning system.
The tyre pressure monitor is not able to warn
you of a sudden loss of pressure, e.g. if the tyre is penetrated by a foreign object. In the event of
a sudden loss of pressure, bring the vehicle to a halt by braking carefully. Avoid abrupt steering
manoeuvres.
The function of the tyre pressure loss warning
system is limited or delayed if:
R snow chains are fitted to your vehicle's tyres.
R road conditions are wintry.
R you are driving on sand or gravel.
R you adopt a very sporty driving style (corner-
ing at high speeds or driving with high rates of
acceleration).
R you are towing a very heavy or large trailer.
R you are driving with a heavy load (in the vehi-
cle or on the roof).
Restarting the tyre pressure loss warn-
ing system Restart the tyre pressure loss warning system if
you have:
R changed the tyre pressure
R changed the wheels or tyres
R fitted new wheels or tyres
X Before restarting, make sure that the tyre
pressures are set properly on all four tyres for the respective operating conditions. The rec-
ommended tyre pressures can be found in the
tyre pressure table on the fuel filler flap.
The tyre pressure loss warning system can
only give reliable warnings if you have set the correct tyre pressure. If an incorrect tyre pressure is set, these incorrect values will be
monitored.
X Observe the notes in the section on tyre pres-
sures (Y page 316).
X Make sure that the key is in position 2in the
ignition lock (Y page 132).
X Press the =or; button on the steering
wheel to select the Serv.
Serv. menu.
X Press the 9or: button on the steering
wheel to select the Tyre pressure
Tyre pressure menu.
X Press the abutton.
The Run Flat Indicator active Run Flat Indicator active
Restart with OK
Restart with OK message appears in the
multifunction display.
If you wish to confirm the restart: X Press the abutton.
The Tyre
Tyre press.
press. now
nowOK?
OK?message appears
in the multifunction display.
X Press the 9or: button to select Yes
Yes .
X Press the abutton.
The Run Flat Indicator restarted
Run Flat Indicator restarted mes-
sage appears in the multifunction display.
After a teach-in period, the tyre pressure loss warning system will monitor the set tyre pres-
sures of all four tyres.
If you wish to cancel the restart: X Press the %button.
or X When the Tyre press. now OK?
Tyre press. now OK? message
appears, press the 9or: button to
select Cancel
Cancel .
X Press the abutton.
The tyre pressure values stored at the last
restart will continue to be monitored. Tyre pressure monitor
General notes If a tyre pressure monitor system is fitted, the
vehicle's wheels have sensors fitted that moni-
tor the tyre pressures in all four tyres. The tyre
pressure monitor warns you if the pressure
drops in one or more of the tyres. The tyre pres- sure monitor only functions if the corresponding
sensors are fitted to all wheels.
Information on tyre pressures is shown in the
multifunction display. After a few minutes of
driving, the current tyre pressure of each tyre is 318
Tyre pressureWheels and tyres

On the rear wing, it is recommended that you
position the aerial on the side of the vehicle
closest to the centre of the road.
Use Technical Specification ISO/TS 21609
(Road Vehicles – "EMC guidelines for fitting
aftermarket radio frequency transmitting equip-
ment") when retrofitting RF (radio frequency)
transmitters. Comply with the legal require-
ments for add-on parts.
If your vehicle has fittings for two-way radio
equipment, use the power supply or aerial con-
nections intended for use with the basic wiring. Be sure to observe the manufacturer's addi-
tional instructions when installing.
Deviations with respect to wavebands, maxi-
mum transmission outputs or aerial positions
must be approved by Mercedes-Benz.
The maximum transmission output (PEAK) at the base of the aerial must not exceed the values in
the following table:
The maximum transmission output (PEAK) at the base of the aerial must not exceed the followingvalues: Waveband Maximum
transmission output Short wave
3 - 54 MHz 100 W
4 m waveband
74 - 88 MHz 30 W
2 m waveband
144 - 174 MHz 50 W
Trunked radio/Tetra
380 - 460 MHz 10 W
70 cm waveband
400 - 460 MHz 35 W
Mobile communications
(3G/3G/4G) 10 W
The following can be used in the vehicle without
restrictions:
R RF transmitters with a maximum transmis-
sion output of up to 100 mW
R RF transmitters with transmitter frequencies
in the 380 - 410 MHz waveband and a maxi- mum transmission output of up to 2 W
(trunked radio/Tetra)
R Mobile telephones (2G/3G/4G)
There are no restrictions when positioning the
aerial on the outside of the vehicle for the fol-
lowing wavebands:
R Trunked radio/Tetra
R 70 cm waveband
R 2G/3G/4G Identification plates
Vehicle identification plate with vehi-
cle identification number (VIN)
X
Open the right-hand door.
You will see vehicle identification plate :. Vehicle identification plate (example: vehicles with
a trailer tow hitch)
: Vehicle identification plate
; Vehicle manufacturer (Daimler AG)
= EU type approval number (only for certain
countries)
? VIN
A Maximum permissible gross vehicle weight
(kg) 328
Identification platesTechnical data

B
Maximum permissible mass of vehicle/
trailer combination (kg)
C Maximum permissible front axle load (kg)
D Maximum permissible rear axle load (kg)
E Paint code
i The data shown on the vehicle identification
plate is example data. This data is different for
every vehicle and can deviate from the data
shown here. You can find the data applicable to your vehicle on the vehicle's identification
plate. Vehicle identification number (VIN)
X
Slide the right-hand front seat to its rearmost
position.
X Slightly raise front floor covering =and fold
floor covering flap :upwards.
You will see VIN ;. Engine number
The engine number is stamped into the crank-
case. You can obtain further information from
any qualified specialist workshop. Service products and capacities
Important safety notes
G
WARNING
Service product can be poisonous and haz-
ardous to health. There is a risk of injury.
Observe the instructions on the respective
original container when using, storing and dis- posing off service products. Always store ser- vice products in the sealed original container.
Always keep service products out of the reach
of children. H
Environmental note
Dispose of service products in an environ-
mentally-responsible manner.
Service products include the following:
R fuels
R exhaust gas aftertreatment additives, e.g.
AdBlue ®
R lubricants (e.g. engine oil, transmission oil)
R coolant
R brake fluid
R windscreen washer fluid
R climate control system refrigerant
Components and service products must be
matched. Only use products recommended by
Mercedes-Benz. Damage which is caused by the use of products which have not been recom-
mended is not covered by the Mercedes-Benz
warranty or goodwill gestures. They are listed in this Mercedes-Benz Owner's Manual in the
appropriate section.
You can identify service products approved by
Mercedes-Benz by the following inscriptions on
the container:
R MB-Freigabe (e.g. MB-Freigabe 229.51)
R MB-Approval (e.g. MB-Approval 229.51)
Other designations or recommendations indi-
cate a level of quality or a specification in
accordance with an MB Sheet Number (e.g. MB
229.5). They have not necessarily been
approved by Mercedes-Benz.
Other identifications, for example:
R 0 W-30
R 5 W-30
R 5 W-40
You can obtain further information at any quali-
fied specialist workshop or on the Internet at
http://bevo.mercedes-benz.com. Service products and capacities
329Technical data Z

For the correct mixing ratio refer to the infor-
mation on the antifreeze reservoir.
i Add washer fluid concentrate, e.g. MB Sum-
merFit or MB WinterFit, to the washer fluid all
year round. Vehicle data
General notes
Please note that for the specified vehicle data:
R the heights specified may vary as a result of:
- tyres
- load
- condition of the suspension
- optional equipment
R optional equipment reduces the maximum
payload
R vehicle-specific weight information can be
found on the vehicle identification plate
(Y page 328)
R only for certain countries: you can find vehi-
cle-specific vehicle data in the COC docu-
ments (CERTIFICATE OF CONFORMITY).
These documents are delivered with your
vehicle. Dimensions and weights
You can find the correct values for your model
with the help of the VIN on the vehicle identifi-
cation plate (Y page 328). Model
: :
Opening height E 400 (207.365)
1676 mm
E 500
1680 mm
All other models
1682 mm
Missing values were not available at the time of
going to print. All models
Vehicle width including
exterior mirrors
2016 mm
Vehicle width excluding
exterior mirrors
1786 mm
Wheelbase
2760 mm
Maximum boot load
100 kg
Model Vehicle
length E 500
4746 mm
All other models
4703 mm
Model Vehicle
height E 400
1395 mm
All other models
1397 mm
Model Maximum
roof load E 400 (207.365)
All other models
100 kg
Trailer tow hitch
Mounting dimensions
! If you have a trailer tow hitch retrofitted,
changes to the engine cooling system may be necessary, depending on the vehicle type.
If you have a trailer tow hitch retrofitted,
observe the anchorage points on the chassis. Trailer tow hitch
335Technical data Z

:
Anchorage points for the trailer tow hitch
; Overhang dimension
= Rear axle centre line
Towing a trailer is not possible with all models.
For further information, see (Y page 202).
Missing values for the E 320 and E 350 4MATIC
models were unavailable at time of going to
print.
All models (except E 320 and E 350 4MATIC
models): for trailer tow hitches fitted at the fac-
tory, the overhang dimension including protec-
tive covering is 1,181 mm. Trailer loads
! Use a drawbar noseweight as close as pos-
sible to the maximum permissible nose-
weight. Do not use a noseweight of less than
50kg, otherwise the trailer may come loose.
Note that the payload and the rear axle load
are reduced by the actual payload.
Towing a trailer is not possible with all models.
For further information, see (Y page 202).
Missing values for the E 350 4MATIC model
were not available at the time of going to print. All models
(except
E 350 4MATIC) Permissible trailer load,
unbraked 750 kg
Permissible trailer load,
braked (at a minimum
gradient-climbing capa-
bility of 12% from a
standstill) 1800 kg
Maximum drawbar
noseweight (the draw-
bar noseweight is not
included in the trailer
load)
75 kg
The actual noseweight may not, however, be
higher than the value which is given:
R on the type plate of the trailer tow hitch and
R on the type plate of the trailer
The lowest weight applies.
You can attach carrier systems, e.g. bicycle
racks or load-bearing implements, to the ball
coupling. The maximum payload of 75 kg applies
when using carrier systems on the ball coupling. Permissible rear axle load when tow-
ing a trailer
Towing a trailer is not possible with all models.
For further information, see (Y page 202).
Missing values for the following models were not
available at the time of going to print.
R E 250 CDI
R E 350 4MATIC
R E 400 (207.365) Manual
transmission Automatic
transmission E 200
1210 kg 1215 kg
E 220
BlueTEC
1255 kg 1255 kg
E 250 CDI336
Trailer tow hitchTechnical data

Automatic transmis-
sion E 250
1220 kg
E 320
1245 kg
E 350 4MATIC
E 400
(207.365) E 400
(207.361) 1260 kg
E 250 BlueTEC
1265 kg
E 350 BlueTEC
1260 kg Trailer tow hitch
337Technical data Z