key MERCEDES-BENZ E-CLASS COUPE 2017 User Guide

Problem
Possible causes/consequences and M
MSolutions
R The key is faulty. #
Activate KEYLESS-GO . #
Check the battery using the battery check lamp and replace if necessary . #
Use the emer gency keyto lock or unlock theve hicle . #
Have theve hicle and keych ecked at a qualified specialist workshop. Switching
the automatic locking feature
on/off The
vehicle is loc ked automatically when the
ignition is switched on and the wheels are turn‐
ing fast erthan walking pace. #
Todeactivate: press and hold button 1for
appr oximately five seconds until an acoustic
signal sounds. #
Toactivate: press and hold button 2for
appr oximately five seconds until an acoustic
signal sounds.
Danger of being loc ked out when the function is
activated:
R Ifth eve hicle is being tow star ted/pushed.
R On a roller dynamome ter. 66
Opening and closing

Un
locking/locking the driver's door using
th e emer gency key element %
Ifyo u wish tolock theve hicle entirely using
th e emer gency key,firs t press the button for
locking from the inside while the driver's
door is open. Then proceed tolock the driv‐
er's door using the emer gency key element. #
Insert the emer gency key in toopening 1in
th e co ver. #
Pull and hold the door handle. #
Pull the co ver on the emer gency key as
st ra ight as possible away from theve hicle
until it releases. #
Release the door handle. #
Tounlo ck:turn the emer gency key anti-
clo ckwise toposition 1. #
Tolock: turnthe emer gency key clo ckwise to
position 1. #
Carefully press the co ver onto the lock cylin‐
der until it engages and is seated firm ly. Boot
Opening the bo
otlid &
WARNING Risk ofexhaust gas poisoning
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if the
boot lid is open when the engine is running,
especially if theve hicle is in motion. #
Alw ays switch off the engine before
opening the boot lid. #
Never drive with the boot lid open. Opening and closing
67

*
NO
TEDama getothe boot lid byobs ta‐
cles ab ovetheve hicle The boot lid swings upwards when it is
opened. #
Therefore, make sure that there is suf fi‐
cient clearance ab ovethe boot lid. Yo
u ha vethefo llowing options toopen the boot
lid: #
With th e boot lid unloc ked, press theto p of
th est ar. #
Vehicles with boot lid conve nience clos‐
ing feature: withthe boot lid stopped in an
intermediate position, pull it upwards and
re lease as soon as it begins toopen.
% Toopen the boot lid, pull on thefo lded-out
st ar when there ve rsing camera is activated. #
Press and hold thep button on thekey. #
Pull boot lid remo teoperating switch 1. #
Vehicles with HANDS-FREE ACCESS: move
yo ur foot below the bumper (→ page 70).
Ve hicles with boot lid conve nience closing:if
an object restricts the boot lid during the auto‐
matic opening process, the obs tacle de tection
st ops the boot lid. The obs tacle de tection func‐
tion is only an aid and is not a substitu teforyo ur
attentiveness. Closing
the boot lid &
WARNING Risk of inju ryfrom unsecu red
items in theve hicle
If objects, luggage or loads are not secured
or not secured suf ficientl y,they could slip,
tip ove r or be throw n around and thereby hit
ve hicle occupants.
There is a risk of injur y,particularly in the
ev ent of sudden braking or a sudden change
in direction. #
Alw aysstow objects in such a wayth at
th ey cannot be thro wn around. #
Before the journe y,secure objects, lug‐
ga ge or loads against slipping or tipping
ove r. &
WARNING Risk of becoming trapped
du ring au tomatic closing of the boot lid
Pa rts of the body could become trapped dur‐
ing automatic closing of the boot lid. More‐
ove r,people, e.g. children, may be standing 68
Opening and closing

in
the closing area or may enter the closing
area during the closing process. #
Make sure that nobody is in the vicinity
of the closing area during the closing
process. #
Use one of thefo llowing options tostop
th e closing process:
R Press thep button on thekey.
R Press or pull there mo teoperating
switch on the driver's door.
R Press the closing or locking button
on the boot lid.
R Press theto p of thest ar on the boot
lid. Ve
hicles with HANDS-FREE ACCESS: it is also
possible tostop the closing process bymoving
yo ur foot in a kicking motion under there ar
bumper.
Yo u ha vethefo llowing options toclose the boot
lid: #
Pull the boot lid down using the handle
re cess and push it closed. #
Vehicles with boot lid conve nience clos‐
ing: press and hold thep button on the
ke y (with theke y in the vicinity of theve hi‐
cle). #
Vehicles with boot lid conve nience clos‐
ing: press closing button 1inthe boot lid. #
Vehicles with boot lid conve nience clos‐
ing and KEYLESS-GO: press locking button
2 inthe boot lid.
If a key is de tected outside theve hicle, the
boot lid closes and theve hicle is loc ked. #
Vehicles with boot lid conve nience clos‐
ing: press boot lid remo teoperating switch
1. Opening and closing
69

#
Vehicles with HANDS-FREE ACCESS: move
yo ur foot below the bumper (→ page 70).
Au tomatic reve rsing function of the boot lid
If an object restricts the boot lid during the auto‐
matic closing process, the boot lid opens again
automaticall y.The automatic reve rsing function
is only an aid and is not a substitute foryo ur
attentiveness. #
When closing, make sure that no body parts
are in the closing area. &
WARNING Risk of becoming trapped
despi tereve rsing function
The reve rsing function does not react:
R tosoft, light and thin objects, e.g. fingers.
R overth e last 8 mm of the closing path.
In these situations in particular, there ve rsing
function cannot pr event someone being trap‐
ped. #
When closing, ma kesure that no body
parts are in the closing area. #
If someone is trapped, use one of the
fo llowing options:
R Press thep button on thekey.
R Press there mo teoperating switch
on the driver's door.
R Press the closing or locking button
on the boot lid.
R Press theto p of thest ar on the boot
lid. HANDS-FREE
ACCESS function Wi
th HANDS-FREE ACCESS you can open, close
or stop the closing process of the boot lid by
per form ing a kicking mo vement under there ar
bumper.
The kicking mo vement triggers the opening or
closing process alternately. 70
Opening and closing

Obser
vethe no tes when opening (→ page67 )
and closing (→ page 68)the boot lid.
% Awa rning tone sounds while the boot lid is
opening or closing. &
WARNING Risk of bu rns caused bya hot
ex haust sy stem
The vehicle exhaust sy stem can become very
hot. If you use HANDS-FREE ACCESS, you
could bu rnyourself by touching theex haust
sy stem. #
Alw ays ensure that you on ly ma ke a
kicking mo vement within the de tection
ra nge of the sensors. *
NO
TEDama getotheve hicle caused by
unin tentional lyopening the boot lid: R
when using an automatic car wash
R when using a high pressure cleaner #
Deactivate KEYLESS-GO or make sure
th at theke y located is at least 3 m aw
ay from theve hicle in such situa‐
tions. When making
the kicking mo vement, make sure
th at you are standing firm ly on the ground you
could otherwise lose your balance, e.g. on ice.
Re quirements:
R The key is behind theve hicle.
R Stand at least 30 cm away from theve hicle
while per form ing the kicking mo vement.
R Do not come into contact with the bumper
while making the kicking mo vement.
R Do not car ryout the kicking mo vement too
slowl y.
R The kicking mo vement must be towa rdsthe
ve hicle and bac k. 1
Sensor de tection range
If se veral consecutive kicking mo vements are
not successful, waitte n seconds.
Sy stem limitations
The sy stem may be impaired or may not function
if:
R The area around the sensor is dirty, e.g. road
salt or sn ow.
R The kicking mo vement is made using a pros‐
th etic leg. Opening and closing
71

The boot lid could
thus be opened or closed
unin tentional ly, in thefo llowing situations:
R If persons' arms or legs mo veinthe sensor
de tection range, e.g. when polishing theve hi‐
cle, sitting on the edge of the boot, or picking
up objects.
R If objects are guided behind or placed behind
th eve hicle, e.g. charging cables, tensioning
st ra ps or luggage.
R When working on the trailer coupling, trailers
or rear bicycle rack s.
Deactivate KEYLESS-GO (→ page 59) or do not
car rytheke y about your person in such situa‐
tions. Swit
ching separate boot locking on/off If
yo u centrally unlo cktheve hicle while separate
locking is activated, the boot remains loc ked. #
Toswitch on: slidethe switch toposition
1. #
Toswitch off: slidethe switch toposition
2.
% If an accident has been de tected, the boot
unloc kseve n if separate lo cking is switched
on. Ac
tivating/deactivating the bo otlid opening
limiter Multimedia sy
stem:
, Vehicle .
î Vehicle set-
tings .
Boot lid open. limiter
Ac tivating the function allo wsyouto av oid
bumping the boot lid on a low garage ceiling, for
ex ample. #
Activate Oor deacti vate ª the function. Ro
ller sunblinds Extending/r
etra cting there ar window roller
sunblind &
WARNING Risk of entrapment when
ex tending or retracting thero ller sun‐
blind
Body parts could become ent rapped in the
sweep of thero ller sunblind when it is being
ex tended or retracted. 72
Opening and closing

This means
that there ve rsing function can‐
not pr event someone from becoming trapped
in these situations. #
When closing, make sure that no body
parts are in the closing area. #
If someone becomes trapped, press the
W button toopen the side window
again. Ve
ntilating theve hicle before starting a jour‐
ney (con venience opening) &
WARNING Risk of entrapment when
opening a side window
When opening a side windo w,parts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody
is touching the side windo w. #
Release the button immediately if
somebody becomes trapped. #
Press and hold the% button on thekey.
The following functions are per form ed:
R The vehicle is unloc ked.
R The side windo wsare opened.
R The pano ramic sliding sunroof is opened.
R The seat ventilation of the driver's seat is
switched on.
If th ero ller sunblinds of the panoramic sliding
sunroof are closed, thero ller sunblinds are
opened firs t. #
Tocontinue the opening procedu re:press
th e% button again. #
Tointer rupt convenience opening: release
th e% button. Closing side windo
wsfrom the outside (con‐
ve nience closing) &
WARNING Risk of entrapment caused by
inadver tent con venience closing
When the con venience closing feature is
operating, parts of the body could become
trapped in the closing area of the side win‐
dow and the sliding sunroof. #
Obser vethe comple teclosing proce‐
du re when using con venience closing. #
When closing, ma kesure that no body
parts are in the closing area. #
Press and hold the& button on thekey.
The following functions are per form ed:
R The vehicle is loc ked.
R The side windo wsare closed.
R The pano ramic sliding sunroof is closed. #
Toclose thero ller sunblinds: pressthe
& button again. #
Tointer rupt convenience closing: release
th e& button. Opening and closing
75

%
Con venience closing can also be operated
wi th KEYLESS-GO (→ page64). Problems with
the side windo ws Problem
Possible causes/consequences and M
M Solutions
A side window cann otbe closed and
yo u cannot see the cause. #
Check tosee if any objects are in the window guide.
& WARNING Risk of becoming trapped or fata lly injured if reve rsing pr otection is not activated
If yo u close a side wind owagain immediately af ter it has been bloc ked or reset, the side window closes
with increased or maximum forc e. The reve rsing feature is then not active.
Pa rts of the body could become trapped in the closing area in the process. #
Make sure that no parts of the body are in the closing area. #
Tostop the closing process, release the button or press the button again toreopen the side win‐
do w. If a side window is obstructed during closing and
reopens again slightly: #
Immediately af terth e window is obstructed, pull the cor responding button again until the side window
has closed, and hold the button for an additional second.
The side window is closed with increased forc e.
If a side window is obstructed again during closing and reopens again slightly: 76
Opening and closing

Anti-theft pr
otection Immobiliser
The immobiliser pr
events your vehicle from
being star ted without the cor rect key.
The immobiliser is automatically activated when
th e ignition is switched off and deactivated when
th e ignition is switched on. ATA
(Anti-Theft Alarm sy stem) Fu
nction of theATA system (anti-theft ala rm
sy stem)
If th eATA system is primed, a visual and audible
alarm is triggered in thefo llowing situations:
R A door is opened.
R The boot lid is opened.
R The bonn etis opened.
R Interior pr otection is triggered. (→ page 83)
R Tow- aw ay protection is triggered.
(→ page 83) The
ATA system is primed automatically af ter
appr oximately 10seconds:
R After locking theve hicle with theke y.
R After locking theve hicle using KEYLESS-GO. When
theATA system is primed, indicator lamp
1 flashes.
The ATA sy stem is automatically deactivated:
R After unlocking theve hicle with thekey. R
After pressing thest art/ stop button with the
ke y inside theve hicle.
R After unlocking theve hicle using KEYLESS-
GO.
% When the Mercedes‑Benz emer gency call
sy stem is active and the alarm stay s on for
more than 30 seconds, a message is auto‐
matically sent tothe Cus tomer Assis tance
Centre (→ page 317).
Deactivating theATA (anti-theft ala rmsys‐
te m) ala rm #
Press the%, &orp button on the
key.
or #
Press thest art/ stop button (the SmartK eyis
inside theve hicle).
St opping the ala rmusing KEYLESS-GO #
Grasp the outside door handle (with thekey
outside theve hicle). 82
Opening and closing