service MERCEDES-BENZ E-CLASS COUPE 2018 User Guide

Depending on
the equipment, this includes, for
ex ample:
R settings forth e seat and steering wheel posi‐
tions
R suspension and climate control settings
R customisations such as interior lighting
If yo ur vehicle is accordingly equipped, you can
connect your smartphone or ano ther mobile end
device totheve hicle. You can cont rolth is by
means of the control elements integrated in the
ve hicle. Images and audio from the smartphone
can be output via the multimedia sy stem. Cer‐
tai n information is simultaneously trans ferred to
yo ur smartphone.
Depending on the type of integration, this can
include:
R general vehicle data
R position data
This allo wsyouto use selected apps on your
smartphone, such as navigation or music play‐
bac k.There is no fur ther interaction between the
smartphone and theve hicle; in particular, vehi‐
cle data is not directly accessible. Which type of fur
ther data processing occurs is de term ined by
th e pr ovider of the specific app used. Which set‐
tings you can make, if an y,depends on the spe‐
cific app and the operating sy stem of your
smartphone. Online services
Wire
less network connection
If yo ur vehicle has a wireless network connec‐
tion, it enables data tobe exc hanged between
yo ur vehicle and additional sy stems. The wire‐
less network connection is enabled via theve hi‐
cle's transmission and reception unit or via con‐
nected mobile end devices (e.g. sma rtphones).
Online functions can be used via the wireless
network connection. This includes online serv‐
ices and applications/apps pr ovided bythe man‐
ufacturer or other pr oviders.
Manu factu rer's se rvices
Re garding online services of the manufacturer,
th e individual functions are described bythe
manufacturer in a suita ble place (e.g. Owner's
Manual, website of the manufacturer) along with
th ere leva nt da taprotection information. Per‐ sonal data may be used
forth e pr ovision of
online services. Data is exchanged via a secure
connection, e.g. the manufacturer's designated
IT sy stems. Personal data is collected, pro‐
cessed and used via the pr ovision of services
exc lusively on the basis of legal permissions or
with prior consent.
The services and functions (sometimes subject
to afe e) can usually be activated or deactivated.
In some cases, this also applies tothe entire
ve hicle's data connection. This excludes, in par‐
ticular, legally prescribed functions and services.
Third pa rty services
If it is possible touse online services from other
pr ov iders, these services are subject tothe data
pr otection and term s of use of there sponsible
pr ov ider. The manufacturer has no influence on
th e conte ntexc hanged.
Please enquire, therefore, about the type, scope
and purpose of the collection and use of per‐
sonal data as part of third party services from
th eir respective pr ovider. 28
General no tes

R
afo rw ard-facing child seat
R ach ild boos ter seat with a backrest and seat
belt guide
Mercedes-Benz recommends using a child
boos ter seat with a backrest.
The child restra int sy stem must be appropriate
to the age, weight and size of thech ild.
Observing la wsand legal requ irements
Alw ays obser vethe legal requ irements when
using a child restra int sy stem in theve hicle.
Make sure that thech ild restra int sy stem is
appr oved in accordance with theva lid test speci‐
fi cations and guidelines. Further information can
be obtained at a qualified specialist workshop.
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre forth is purpose.
Only use appr ovedch ild restra int sy stems
Only child restra int sy stems that meet thefo l‐
lowing UNECE standards are permit tedfo r use in
th eve hicle:
R UN-R44
R UN-R129 (i-Size child restra int sy stems) Information on
child restra int sy stem appr oval
categories and de tails on the appr oval label on
th ech ild restra int sy stem (→ page54). De
tecting risks, avoiding dan ger Securing sy
stems forch ild restra int sy stems
in theve hicle
Only use thefo llowing securing sy stems forch ild
re stra int sy stems:
R the ISOFIX or i-Size mounting brac kets
R theve hicle's seat belt sy stem
R theTo pTe ther anchorages
Fitting an ISOFIX or an i-Size child restra int sys‐
te m is prefer red.
Simply attaching tothe securing rings on the
ve hicle can reduce therisk of fitting thech ild
re stra int sy stem incor rectly.
When secu ring a child with the integrated seat
belt of the ISOFIX or i-Size child restra int sys‐
te m, alw ays comply with the permissible gross
we ight forth ech ild and child restra int sy stem
(→ page 59). Ad
vantage of a rear wa rd-facing child
re stra int sy stem
It is preferable totranspo rta baby or a small
ch ild in a suitable rear wa rd-facing child restra int
sy stem. In this case, thech ild sits in the oppo‐
site direction tothe direction of tr avel and faces
ba ckwa rds.
Babies and small children ha vecompa ratively
we ak neck muscles in relation tothe size and
we ight of their head. The risk of injury tothe cer‐
vical spine during an accident can be reduced in
a re ar wa rd-facing child restra int sy stem.
Alw ays secure a child restra int sy stem cor‐
re ctly &
WARNING Risk of inju ryor death caused
by incor rect ins tallation of thech ild
re stra int sy stem
If th ech ild restra int sy stem is incor rectly
ins talled on a suitable seating position, it
cannot per form its intended pr otective func‐
tion. Occupant saf
ety47

&
WARNING Risk offata l injury due to
ex posure toextreme heat or cold in the
ve hicle
If people –particularly children – are exposed
to extreme temp eratures over an extended pe
riod of time, there is a risk of serious or
ev en fata l injury! #
Never lea veanyone – pa rticularly chil‐
dren – unat tended in theve hicle. #
Never lea veanimals in theve hicle unat‐
te nded. Overvi
ewofrecommended child restra int sy stems Fu
rther information on the cor rect child restra int sy stem can be obtained at a qualified specialist workshop. Mercedes-Benz recommends that you use
a Mercedes-Benz Service Centre forth is purpose. 50
Occupant saf ety

Information about suitable mobile phones
can be obtained from your Mercedes-Benz
service centre or at http://www.mercedes-
benz.com/connect.
% Mercedes-Benz recommends that you car ry
th e emer gency key in case of function
re strictions.
% The function is only available in combination
with Mercedes me connect and on lyin cer‐
ta in countries.
% Protective cases around the mobile phone
can impair thera nge of functions.
If th eve hicle has been par kedfo r longer than
two weeks, the NFC aerial in the door handle is
deactivated. #
Pull the door handle.
The NFC aerial is activated. #
Touch the door handle on the driver's door in
th e area where NFC aerial 1is located with
th e part of the Digital Vehicle Key where the
NFC aerial is located.
The vehicle is loc ked or unloc ked alternately.
If yo u lose your Digital Vehicle Key,deactivate
th e "Digital Vehicle Key" service in Mercedes me
connect via http://www.mercedes.m e. Locking/unlocking
theve hicle with KEY‐
LESS-GO Re
quirements:
R The key is outside theve hicle.
R The dis tance between theke y and theve hicle
does not exceed 1 m.
R The driver's door and the door at which the
door handle is used are closed. Opening and closing
77

Overview of climate control sy
stems Note
s on climate control An interior air
filter must alw ays be used so that
th e air conditioning sy stem, pollution le vel moni‐
to ring and the air filtering function workcor‐
re ctly. Ma kesure that thefilter is ins talled cor‐
re ctly and thefilter housing in the engine com‐
partment is closed cor rectly using the cap and
alw ays tightly sealed when in operation. Use fil‐
te rs recommended and appr ovedby Mercedes-
Benz. Alw ays ha veservice workcar ried out at a
qu alified specialist workshop. THERMATIC control panel
overview The indicator lamps on
the buttons indicate that
th e cor responding function is activated. 1
w Setsthete mp erature, left
2 _ Setsthe air distribution
3 H Setsthe air flow or switches off climate
control
4 Ã Sets climate control toautomatic
mode (→ page147)
5 ¬ Defrosts the windscreen 6
Vehicles without a stationary heater: t
calls up the air conditioning menu
Ve hicles with a stationary heater: !calls
up the air conditioning menu, switches the
re sidual heat on/off (→ page148)
7 ¤ Switches there ar wind owheater
on/off
8 Vehicles without a stationary heater: 0
swit ches the synchronisation on/off
(→ page 148)
Ve hicles with a stationary heater: &
swit ches thest ationary heater on/off
(→ page 150)
9 g Switches ai r-re circulation mode on/off
(→ page 148)
A ¿ Switches the A/C function on/off
(→ page 147)
B w Setsthete mp erature, right THERMOT
RONIC control panel overview The indicator lamps on
the buttons indicate that
th e cor responding function is activated. Climate
control 14 5

#
Key not detected Place smartphone in charg-
ing bracket: place the mobile phone in the
mar ked space (→ page126).
Yo u can swit choff the engine while driving by
pressing button 1for about thre e seconds. Be
sure toobser vethe saf ety no tes under "Driving
tips".
St arting theve hicle with a Digital Vehicle
Key
Requ irements:
R one of thefo llowing versions of the Digital
Ve hicle Key is available:
- suitable mobile phone
- Digital Vehicle Keyst icker
R theve hicle is equipped with the "Digital Vehi‐
cle Key" function.
R the "Digital Vehicle Key" function is activated
via Mercedes me connec t:http://
www.mercedes.me.
R the mobile phone is suf ficiently charge d. %
You can check the suitability of your mobile
phone byentering the phone number at
http://www.mercedes.me.
Information about suitable mobile phones
can be obtained from your Mercedes-Benz
service centre or at http://www.mercedes-
benz.com/connect.
% Mercedes-Benz recommends that you car ry
th e emer gency key in case of function
re strictions.
% The function is only available in combination
with Mercedes me connect and on lyin cer‐
ta in countries.
% Protective cases around the mobile phone
can impair thera nge of functions. Using the Digital
Vehicle Keyfo r the first
time #
Deactivate theke y2 (→page 72). #
Place key2 in mar ked space 3. #
Place the mobile phone or Digital Vehicle Key
st icke r in the mar ked space 1. #
Depress the brake pedal and start theve hicle
using thest art/ stop button.
Any fur ther starts with th e DigitalVehicle
Key
The key is not needed for any fur ther starts. 16 0
Driving and pa rking

#
Place the mobile phone or Digital Vehicle Key
st icke r in the mar ked space 1. #
Depress the brake pedal and start theve hicle
using thest art/ stop button.
The "Digital Vehicle Key" service can be deacti‐
va ted in Mercedes me connect at http://
www.mercedes.me. The function is then deacti‐
va ted in the mobile phone via an online connec‐
tion. If connection tothe Internet is not possible,
e.g. af terth e mobile phone or the Digital Vehicle
Ke yst icke r has been stolen, theke y function can
be deacti vated at a Mercedes-Benz service
centre.
St arting theve hicle in emer gency operation
mode
If th eve hicle does not start and thePlace the
key in the marked space See Owner's Manual
message appears in the multifunction displa y,
yo u can start theve hicle in emer gency operation
mode. #
Makesure that mar ked space 2is em pty. #
Remo vekey1 from theke yring. #
Place key1 in mar ked space 2.
The vehicle will start af ter a short time.
If yo ure mo vekey1 from mar ked space 2
th e engine continues running. For fur ther
ve hicle starts ho wever,ke y1 must be loca‐
te d in mar ked space 2during the entire
journe y. #
Have theke y1 checked at a qualified spe‐
cialist workshop. If
th eve hicle does not star t: #
place key1 in mar ked space 2and lea ve
it th ere. #
Depress the brake pedal and start theve hicle
using thest art/ stop button.
% You can also swit chon the po wer supp lyor
th e ignition with thest art/ stop button. St
arting theve hicle via Remo teOnline serv‐
ices Cooling or heating
theve hicle interior before
commencing your journey
% This function is not available in all countries.
If yo ustart theve hicle via your smartphone, the
pr ev iously selec ted air conditioning adjustment
is active.
Ensure thefo llowing before starting the engine:
R the legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R it is safe tostart and runth e engine where
yo ur vehicle is par ked. Driving and parking
161

R
the fuel tank is su fficiently filled.
R thest ar ter battery is suf ficiently charge d.
% You can also set thete mp erature with your
smartphone. In form ation on Mercedes me
connect and other services: http://
www.mercedes.me
This function is not available for all models.
Charging the bat tery before commencing
yo ur journey
R Ifth eve hicle battery is discharged, you
re cei vea message on your smartphone.
R You can then start theve hicle with the
smartphone tocharge the batter y.
R The vehicle is automatically switched off
af te rte n minu tes.
Ensure thefo llowing before starting the engine:
R the legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R it is safe tostart and runth e engine where
yo ur vehicle is par ked.
R the fuel tank is su fficiently filled. St
arting theve hicle &
WARNING Risk of crushing or entrap‐
ment due tounin tentional starting of the
engine
Limbs could be crushed or trapped if the
engine is star ted unintentionally during
service or maintenance work. #
Alw ays secure the engine against unin‐
te ntional starting before car rying out
maintenance or repair work. Re
quirements:
R park position jis selected.
R the anti- theft alarm sy stem is not activated.
R the panic alarm is not activated.
R the hazard warning lights are switched off.
R the bonn etis closed.
R the doors are closed and loc ked.
R the windo wsand sliding sun roof are closed. #
Start theve hicle using the smartphone: R
afte reve ryvehicle start, the engine runs for
te n minu tes.
R you can car ryout a maximum of two consec‐
utive starting attem pts. The vehicle must be
st ar ted once with theke y before trying to
st art theve hicle again with the smartphone.
R you can stop theve hicle again at any time.
R further information can be found in the
smartphone app.
Securing the engine against starting before
car rying out maintenance or repair work: #
switch on the hazard warning lights.
or #
unlock the doors.
or #
open a side window or the sliding sunroof. Ru
nning-in no tes Mercedes-AMG
vehicles: observeth e no tes in
th e Supplement. Otherwise, you may failto rec‐
ognise dangers. 16 2
Driving and pa rking

Ad
Blue ®
is a wate r-soluble fluid forth e NOx
ex haust gas af tertre atment of diesel engines. In
order forth eex haust gas af tertre atment tofunc‐
tion proper ly, only use AdBlue ®
in accordance
wi th ISO 222 41 .
Ad Blue ®
is ch aracterised bythefo llowing:
R non-t oxic
R colourless and odourless
R non-flammable
Ad Blue ®
is available here:
R AdBlue ®
may be topped up byfast service at
a qu alified specialist workshop, e.g. a
Mercedes-Benz Service Centre.
R AdBlue ®
is available at many filling stations
from AdBlue ®
filling pumps.
R Alternativel y,Ad Blue ®
is available at qualified
specialist workshops, e.g. Mercedes-Benz
Service Centres, and at many filling stations
in Ad Blue ®
re fill canis ters or AdBlue ®
re fill
bottles. %
Ensure the connection between there fill
con tainer and vehicle filler neck does not
drip.
To pping up AdBlue ®
* NOTEEngine dama gedue toAd Blue ®
being in the fuel #
AdBlue ®
must not be used tofill the
fuel tank. #
Only use AdBlue ®
to fill th eAd Blue ®
ta nk. #
Do not overfill theAd Blue ®
tank. *
NO
TEContamination of theve hicle inte‐
ri or due toAd Blue ®
lea kage #
Afterto pping up, carefully close the
Ad Blue ®
re fill con tainer. #
Avoid car rying AdBlue ®
re fill con tainers
permanently in theve hicle. Re
quirements:
R Unlock theve hicle. The
following messages appear in order in the
multifunction display when theAd Blue ®
tank
requ iresrefilling:
R Refill AdBlue See Owner's Manual . The
Ad Blue ®
tank is down tothere ser veleve l.
R Refill AdBlue No start in XXX km. You can
on ly drive theve hicle over the dis tance
shown. Refill Ad Blue ®
as soon as possible.
R Refill AdBlue Start not possible. The vehicle
can no longer be star ted.
Yo u can see theAd Blue ®
ra nge and le vel in the
multifunction display (→ page 265).
% The AdBlue ®
ra nge shown depends strongly
on the driving style and operating condi‐
tions. The actual range can therefore deviate
from the calculated range. Driving and pa
rking 17 9

*
NO
TEDama getotheve hicle due toit
ro lling away #
Alw ays secure theve hicle against roll‐
ing away. #
Bring theve hicle toast andstill byapplying
th e brake pedal. #
On uphill or downhill gradients, turn the front
wheels so that theve hicle rolls towa rdsthe
ke rb if it starts moving. #
App lythe electric parking brake. #
Enga getransmission position jin a station‐
ary vehicle with the brake pedal applied
(→ page 172). #
Switch off the engine and the ignition by
pressing the1 button. #
Release the service brake slowl y. #
Get out of theve hicle and lock it.
% When you park theve hicle, you can still
opera tethe side windo wsand the panorama
sliding sunroof for appro ximately five
minutes if the driver's door is closed. Garage door opener
Prog
ramming buttons for the garage door
opener &
WARNING Risk of inju rywhen opening
or closing a door with thega rage door
opener
When you operate or program the door with
th e integrated garage door opener, people in
th era nge of mo vement of the door may
become trapped or stru ck bythe door. #
When using the integrated garage door
opener, alw ays make sure that nobody
is within thera nge of mo vement of the
door. Re
quirements:
R The vehicle has been par ked outside the
ga rage or outside thera nge of mo vement of
th e door.
R The engine is switched off.
R the ignition is switched on. 18 2
Driving and pa rking