service MERCEDES-BENZ E-CLASS COUPE 2018 Service Manual

Fu
rther information can be found at: http://
www.mercedes.me
Multimedia sy stem:
Navigation ZOption sM ap content #
Activate Weather information O.
or #
Ifwe ather information display 6isavailable
in the map menu, activate O(→page 332)
it.
Cur rent we ather information is displa yed on
th e navigation map, e.g. temp erature or
cloud co ver.
% Weather information is not available in all
countries. Calling up
the Digital Owner's Manual (navi‐
ga tion) Calling up in
form ation on navigation
Multimedia sy stem:
Navigation ZOption sInformation
on navigation #
Select theto pic. Te
lephone Te
lephony Note
s ontelephony &
WARNING Risk of di stra ction from oper‐
ating integrated communication equip‐
ment while theve hicle is in motion
If yo u operate communication equipment
integrated in theve hicle when driving, you
will be distracted from the tra ffic situation.
This could also cause youto lose control of
th eve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. &
WARNING Risk of di stra ction from oper‐
ating mobile communication equipment
while theve hicle is in motion
If yo u operate mobile communication equip‐
ment when driving, you will be distracted
from the tra ffic situation. This could also
cause youto lose control of theve hicle. #
Only operate this equipment when the
ve hicle is stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating mobile communication equipment in
th eve hicle.
Fu rther information can be obtained from a
Mercedes-Benz service centre or at: http://
www.mercedes-benz.com/connect. 338
Multimedia sy stem

Depending on
thestored data, thefo llowing
options are available:
R Call
R Send text message
R Show website (if an Intern et address has
been stored)
R Navigate (if an address has been stored)
R Save as global favourite
R Send DTMF tones (for a number with DTMF
to nes) #
Select an option.
Deleting a contact
Multimedia sy stem:
Telephone ªContacts
Yo u can dele tecontacts stored in theve hicle. #
Sear chforth e conta ct. #
Select the conta ct. #
Select p. #
Select Delete contact .#
Select Yes. Call li
st Call list
overview
Depending on whe ther your mobile phone sup‐
ports the PBAP Blue tooth®
profile or not, this
can ha vediffere nt ef fects on the presentation
and functions of the call list.
If th e PBAP Blue tooth ®
profile is suppor ted, the
ef fects are as follo ws:
R The call lists from the mobile phone are dis‐
pla yed in the multimedia sy stem.
R When connecting the mobile phone, you may
ha ve toconfirm the connection forth e PBAP
Blue tooth ®
profile.
If th e PBAP Blue tooth ®
profile is not suppor ted,
th e ef fects are as follo ws:
R The multimedia sy stem generates its own call
li st s.
R The call list is not synchronised with the call
lists in the mobile phone. Making a call from
the call list
Multimedia sy stem:
Telephone øCall list #
Select a number.
The call is made. Te
xt messages Overview of
text message functions
If th e connected mobile phone supports the
MAP Blue tooth®
profile, thete xt messa gefunc‐
tions can be used on the multimedia sy stem.
Yo u can obtain fur ther information about set‐
tings and suppor ted functions of Blue tooth ®
-
capable mobile phones from a Mercedes-Benz
service centre or at: http://www.mercedes-
benz.com/connect
Some mobile phones require fur ther settings
af te r being connected tothe multimedia sy stem
(see manufacturer's operating instructions).
New messages are identified bythei sym‐
bol in the media display and an audible signal. 350
Multimedia sy stem

R
expanding thech oice of words
R deleting the selection
R recording a new dictation #
Tolea vethe menu: selectDone.
Sending text messages #
Select Send text message .
Re plying toate xt message
Multimedia sy stem:
Telephone iText message #
Open thete xt messa ge. #
Select p. #
Select Reply.
Calling a text message sender
Multimedia sy stem:
Telephone iText message #
Open thete xt messa ge. #
Select p. #
Select Call sender. Deleting
text messages
Multimedia sy stem:
Telephone iText message #
Select p. #
Todel ete a text message: selectDelete. #
Outbox
or #
Select Drafts. In Car Of
fice "In Car Of
fice" functions
Using "In Car Of fice", you can connect your
online services with the multimedia sy stem.
The following functions are available:
R Display of upcoming meetings in the calen‐
dar
R Selection of a meeting as a destination in the
navigation
R Display of upcoming telephone con fere nces
R Selection of telephone con fere nces for auto‐
matic dialling R
Display of participants in a telephone con fer‐
ence
R Display and selection of calls tobe made
% Please no tethat cer tain functions are only
av ailable when theve hicle is stationar y.
% Ifth e! symbol appears in thest atus
line, the "In Car Of fice" service is available in
th eve hicle.
Calling up "In Car Of fice"
Re quirements:
R A mobile phone is connec tedto the multime‐
dia sy stem.
R You ha vea user account on the Mercedes
me por tal (https://me.me rcedes-benz-com).
R The "In Car Of fice" service is acti vated in the
Mercedes me por tal.
R You ha vean account with an online service,
fo rex ample Of fice 365. #
Select In Car Office . 352
Multimedia sy stem

Switching automatic
start of "In Car Of fice"
on/off
Multimedia sy stem:
System In Car Office #
Switch Start In Car Office automatically on
O or off ª.
If th e automatic start of "In Car Of fice" is
switched on, displ ays with options rega rding
upcoming appointments automatically
appear in the media displa y.
If th e automatic start of "In Car Of fice“ is
switched off, you can call up the application
via the main menu.
Selecting "In Car Of fice" functions
Multimedia sy stem
In Car Office #
Select an appointment.
Depending on the appointment and the
st ored information, thefo llowing functions
are available:
R Start route guidance/ Cancel route guid.
R Display participants R
Set up call /Connect now #
Select a function.
Ma rking an entry in theto -do list as comp le‐
ted
Multimedia sy stem
In Car Office #
Select an entry intheto -do li stO .
The following functions are available:
R Mark the selected entry as concluded or
st ill open
R Call up the selected entry w
R Tostart automatic processing of theto-
do lis t:Start to-do items
No ting an incoming call
When youre cei vean incoming call a prom pt
appears asking whe ther the call should be
accep ted, rejected or no ted. #
Select Reminder.
The call is rejected and au tomatical lyadded
to the "In Car Of fice" to-do li st. Mercedes-Benz link
Overview of Mercedes-Benz Link
Using Mercedes-Benz Link,
various functions
and selected mobile phone apps can be transfer‐
re dto the media displa y.
The Mercedes-Benz Link contro l box supplemen‐
ta ry equipment is requiredforth is. You can
obtain this at a Mercedes-Benz Service Cent re.
% The Mercedes-Benz Link contro l box uses
th e Android operating sy stem.
% The service pr ovider is responsible forth ese
apps and the services and conte nt connec‐
te dto it.
Connecting Mercedes-Benz Link with the
mu ltimedia sy stem #
Connect the Mercedes-Benz Link control box
with theç USB port of the multimedia
connection unit using a suitable connecting
cable.
% A suitable connecting cable is available sep‐
arately at a Mercedes-Benz Service Cent re. Multimedia sy
stem 353

The service pr
ovider is responsible forth is appli‐
cation and the services and conte nt connected
to it.
Information on Apple CarPlay™
While using Apple CarPlay™ various functions of
th e multimedia sy stem, e.g. telephony or the
media sources Blue tooth®
audio and iPod ®
, are
una vailable.
Only one route guidance can be active at a time.
If ro ute guidance is active on the multimedia sys‐
te m, it is closed when route guidance is star ted
on the mobile phone.
Connecting an iPhone ®
via Apple CarPlay™
Re quirements:
R Apple ®
operating sy stem version iOS 8.3 or
abo veis ins talled on the iPhone ®
.
R An Internet connection is requiredforth e full
ra nge of functions for Apple CarPlay™.
R The iPhone ®
is connected tothe multimedia
sy stem via the USB port çusing a suita‐
ble cable (→ page376). Multimedia sy
stem:
Connec tApple CarPlay
Setting automatic or manual start
A messa geappears when connec tedfo rth efirst
time. #
Automatic star t:select Automatically.
Start automatically is activatedO.
Apple CarPlay™ will now start immediately
af te rth e iPhone ®
is connected tothe multi‐
media sy stem using a USB cable. #
Manual star t:select Manually . #
Select the iPhone ®
in the device list.
Ac cepting/rejecting the data pr otection reg‐
ulations
A message with the data pr otection regulations
appears. #
Select Accept & Start .
or #
Select Decline & End. Exiting Apple CarPlay™ #
Press theò button on the multifunction
st eering wheel, forex ample.
% If Apple CarPlay™ was not displa yed in the
fo re ground before disconnecting, the appli‐
cation starts in the bac kground when recon‐
nected. You can call up Apple CarPlay™ in
th e main menu.
Calling up Apple CarPlay™ sound settings
Multimedia sy stem:
Connec tApple CarPlay Sound #
Select theto ne menu (→ page 397).
Ending Apple CarPlay™
Multimedia sy stem:
Connec tApple CarPlay #
Select Disconnect.
The connection is ended.
The mobile phone continues tobe supplied
with elect ricity.
or Multimedia sy
stem 355

#
Disconnect the connecting cable between
th e mobile phone and multimedia sy stem.
Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle is
st ationar y. Android
Auto Android
Autoove rview &
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem.
Mobile phone functions can be used with
Android Autousing the Android operating sys‐
te m on the multimedia sy stem. It is operated
using the cent ral control element or thevo ice
control. You can activate thevo ice-opera ted con‐
trol sy stem bypressing and holding theó
button on the multifunction steering wheel.
When using Android Autovia thevo ice-opera ted
control sy stem, the multimedia sy stem can still
be opera ted via LINGU ATRO NIC (→ page274).
On ly one mobile phone at a time can be connec‐
te d via Android Auto to the multimedia sy stem.
The availability of Android Autoand Android Auto
Apps may vary according tothe count ry.
The service pr ovider is responsible forth is appli‐
cation and the services and conte nt connected
to it.
Information on Android Auto
While using Android Auto,va rious functions of
th e multimedia sy stem, forex ample the media
source Blue tooth®
audio, are not available. On
ly one route guidance can be active at a time.
If ro ute guidance is active on the multimedia sys‐
te m, it is closed when route guidance is star ted
on the mobile phone.
Connecting a mobile phone via Android Auto
Requ irements:
R The firs t acti vation of Android Autoon the
multimedia sy stem must be car ried out when
th eve hicle is stationary for saf etyre asons.
R The mobile phone suppo rts Android Auto
from Android 5.0.
R The Android Autoapp is ins talled on the
mobile phone.
R In order touse thete lephone functions, the
mobile phone must be connected tothe mul‐
timedia sy stem via Blue tooth®
(→ page 340).
If th ere was no prior Internet connection, this
is es tablished with the use of the mobile
phone with Android Auto.
R The mobile phone is connected tothe multi‐
media sy stem via the USB port çusing a
suitable cable (→ page376). 356
Multimedia sy stem

R
An Internet connection is requiredforth e full
ra nge of functions for Android Auto.
Multimedia sy stem:
Connec tAndroid Auto #
Select the mobile phone from the device list.
Ac cepting/rejecting the data pr otection reg‐
ulations
A message with the data pr otection regulations
appears. #
Select Accept & Start .
or #
Select Decline & End.
Ac tivating automatic start #
Select Start automatically O.
St arting manually #
Select the mobile phone from the device list.
Exiting Android Auto #
Press theò button on the multifunction
st eering wheel, forex ample. %
If Android Autowa s not displa yed in thefo re‐
ground before disconnecting, the application
st arts in the bac kground when reconnected.
Yo u can call up Android Autointhe main
menu.
Calling up the Android Autosound settings
Multimedia sy stem:
Connec tAndroid Auto Sound #
Select theto ne menu (→ page 397).
Ending Android Auto
Multimedia sy stem:
Connec tAndroid Auto #
Select Disconnect .
The connection is ended.
The mobile phone continues tobe supplied
with elect ricity.
or #
Disconnect the connecting cable between
th e mobile phone and multimedia sy stem.
Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle is
st ationar y. Tr
ansfer redve hicle data with Android Auto
and Apple CarPlay™ Overview of transfer
redve hicle data
When using Android Autoor Apple CarPlay™,
cer tain vehicle data is transfer redto the mobile
phone. This enables youto getth e best out of
selected mobile phone services. Vehicle data is
not directly accessible.
The following sy stem information is transmit ted:
R Software release of the multimedia sy stem
R System ID (anonymised)
The transfer of this data is used tooptimise
communication between theve hicle and the
mobile phone.
To do this, and toassign se veralve hicles tothe
mobile phone, a vehicle identifier is randomly
ge nerated.
This has no connection totheve hicle identifica‐
tion number (VIN) and is dele ted when the multi‐
media sy stem is reset (→ page 309).
The following driving status data is transmitted:
R Transmission position engaged Multimedia sy
stem 357

R
Distinction between pa rked, standstill, rolling
and driving
R Day/night mode of the instrument clus ter
The transfer of this data is used toalter how
con tent is displ ayed tocor respond tothe driving
situation.
The following position data is transmitte d:
R Coordinates
R Speed
R Compass direction
R Acceleration di rection
This da tais only transfer red while the navigation
sy stem is active in order toimpr ove it (e.g. so it
can continue functioning when in a tunnel). Mercedes me connect
Note
s on Mercedes me connect
Mercedes me connect pr ovides thefo llowing
services:
R Accident and breakdown mana gement (me
button) R
Concierge Service (when the service is acti‐
va ted), appointment requests or similar (me
button)
R Mercedes-Benz emer gency call sy stem (auto‐
matic emer gency call or SOS button)
The Mercedes-Benz Cu stomer Centre and the
Mercedes-Benz emer gency call centre are availa‐
ble foryo u around the cloc k.
The me button and the SOS button can be found
on theve hicle's overhead control panel
(→ page 359).
Yo u can also call the Mercedes-Benz Cus tomer
Centre using the multimedia sy stem
(→ page 358).
Please no tethat Mercedes me connect is a
Mercedes-Benz service. In emer gencies, al ways
call the national emer gency services firs t using
th est andard national emer gency service phone
numbe rs. In eme rgencies, you can also use the
Mercedes-Benz emer gency call sy stem
(→ page 361).
Obser vethe conditions of use for Mercedes me
connect and other services. These can be obtained in
the Mercedes me por tal: https://
me.secu re.mercedes-benz.com
Fu rther information on Mercedes me connect,
th e pr ovided service scope and operation:
http://manuals.daimler.com/baix/cars/
connectme/en_GB/index.html
Calling the Mercedes-Benz Cus tomer Centre
using the multimedia sy stem
Requ irements:
R You ha veaccess toa GSM networ k.
R The contra ct partner's GSM network co ver‐
age is available in there spective region.
R The ignition is switched on so that vehicle
data can be transfer red automatically.
Multimedia sy stem:
Telephone ªContacts #
Call Mercedes me connect.
The call is made.
Af ter confirmation, the multimedia sy stem
sends there qu ired vehicle data. The data
transfer is shown in the media displa y.358
Multimedia sy stem

Then,
you can select a service and be con‐
nected toa specialist at the Mercedes-Benz
Cus tomer Centre.
Fu rther information on Mercedes me connect,
th e pr ovided service scope and operation is
av ailable at: http://manuals.daimler.com/baix/
cars/connectme/de_DE/ind ex.html
Making a call via the overhead control panel
Re quirements:
R You ha veaccess toa GSM networ k.
R The contra ct partner's GSM network co ver‐
age is available in there spective region.
R The ignition is switched on so that vehicle
data can be transfer red automatically. 1
Service call button (me button)
2 SOS button co ver
3 SOS button #
Tomake a se rvice call: press button 1. #
Tomake an eme rgency call: press SOS
button co ver2 briefly toopen. #
Press and hold SOS button 3for at least
one second. If a service call is active, an emer
gency call can
st ill be triggered. This has priority over all other
active calls.
Service calls are only possible if a mobile phone
network is available.
More information on Mercedes me connect and
fur ther services can be found at: http://
www.mercedes.me
Information about the service call using the
me button
A call tothe Mercedes-Benz Cus tomer Centre
has been initia ted via the me button in theove r‐
head control panel or the multimedia sy stem.
In theeve nt of a breakdown, you will get sup‐
po rt:
R Aqu alified Mercedes-Benz tech nician pro‐
vides breakdown assi stance on site and/or
th eve hicle will be towe dto the nearest
Mercedes-Benz service cent re.
Yo u may be charge dfo rth ese services.
Yo u can find information on thefo llowing topics:
R Activation of Me rcedes me connect Multimedia sy
stem 359

R
Operating theve hicle
R Nearest Mercedes-Benz service centre
R Other products and services from Mercedes-
Benz
Data is transfer red during the connection tothe
Mercedes-Benz Cus tomer Centre (→ page 361).
Information on Mercedes me connect acci‐
dent management
The Mercedes me connect accident manage‐
ment is an extension of the Mercedes-Benz
emer gency call sy stem (→ page 361).
An emer gency call is made tothe Mercedes-
Benz emer gency call centre af ter an accident:
R Avo ice connection is made toa con tact per‐
son at the Mercedes-Benz emer gency call
centre.
R If necessa ry,th e conta ct person at the
Mercedes-Benz emer gency call centre for‐
wa rdsth e call toMercedes me connect acci‐
dent management.
Fo rw arding the call is not possible in all
count ries. R
If necessar y,theve hicle will be towe dto a
Mercedes-Benz service centre.
Ar ranging a service appointment via
Mercedes me connect
If yo u ha veactivated the maintenance manage‐
ment service, releva nt vehicle data is transfer red
automatically tothe Mercedes-Benz Cus tomer
Centre. You will then recei veindividual recom‐
mendations rega rding the maintenance of your
ve hicle.
Re gardless of whe ther you ha veconsented to
th e maintenance management service, the multi‐
media sy stem reminds you af ter a cer tain
amount of time that a service is due. A prom pt
appears asking if youwo uld like tomake an
appointment. #
Toarra nge a service appointment: select
Call .
Af teryo ur agreement theve hicle data is sent
and a Mercedes-Benz Cus tomer Centre
emplo yee deals with your appointment. The
information is then sent toyour desi red
service outlet. This service outlet will
then conta ctyou
within 24hours.
% Ifyo u select Call later afte rth e service mes‐
sage appears, the message is hidden and
re appears af ter a cer tain period of time.
Giving consent todata transfer for Me rcedes
me connect
Re quirements:
R A service call is active using the multimedia
sy stem (→ page 358) or theove rhead control
panel (→ page 359).
If th e breakdown and Mercedes me connect
Concier geservices are not activated on
Mercedes me, theDo you want to transmit vehi-
cle data and the vehicle's position to the
Mercedes-Benz Customer Centre in order to
improve the processing of your request? mes‐
sage appears. #
Select Yes.
The releva nt vehicle data is sent automati‐
call y.
More information on Mercedes me: http://
www.mercedes.me 360
Multimedia sy stem